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Transactions, Code Sets and Identifiers (NPI)
Update
Jim Whicker, CPAMIntermountain Healthcare Director of EDI, A/R Management
Chair, WEDI
AAHAM EDI Liaison
The Privacy Symposium
The Sixteenth National HIPAA Summit
Cambridge, MA
NPI – Our Experiences Claims processing ok
Concern for some providers as not all segments fully NPI only
Unexpected rejections Payer Crosswalks Inability to handle provider who practices in
multiple locations 835’s processing mostly without incident
Some payers have difficulty with paper and crossover claims
Clearinghouse/Payer creating loops and segments not on outbound claim then rejecting claim for non compliance!
National Provider ID - NPI Additional Issues:
Provider required to submit NPI on bill even when referring doc has no NPI/Unable to obtain Medicare Transmittal 235 made recommendations, but has
since been rescinded without alternative Provider NPPES and IRS name mismatch Requirement to Update 855 documents with CMS and
wait to update NPPES until AFTER CMS updates internal systems.
Interaction issue between NPPES and PECOS CMS has processing issues for certain institutional bill
types hitting the right area internally for payment.
"You really don't need my driver's license officer...I have an NPI, a 10-digit, intelligence-free, numeric identifier."
Cartoon by Dave Harbaugh
NPRM – 5010, D.0, and ICD-10 Information released for public view Friday, August 15
Publication in Federal Register August 22, 2008 Comments Due October 21, 2008
For 5010 and D.0 Industry internal review for changes – begin September 2008 Internal/External Testing by April 2009 CMS expects to have full compliance by April, 2010
Short process for review of comments and posting of final rule? For ICD-10
Industry begin design and documentation June 2009 Industry build and internally test system changes December 2009 Test with trading partners July 2010 – October 2011 Full compliance October 2011
Still no Attachments final rule, nor plans for a National Payer ID
Recommendation to adopt Acknowledgements, Standard ID Card
5010? Why? Current transactions are over 6 years old
More than 500 industry requested changes via DSMO Many more industry requested changes via ASC X12
Addresses problems encountered with 4010A1
Improvements to implementation instructions More consistent implementations by trading partners Should reduce Companion Guide TP requirements
Upgrade not a HIPAA “Do-over”
Change analysis will require a thorough review of all transaction TR3s
Analysis is X12 to X12 Less complicated than with round 1
Changes are not a 100% change Some transactions changed very little Other transactions changed moderately Others had significant changes (claims)
General changes to all transactions
More standardized front matter Addressed industry needs missing from
4010 Clarified intent where previously
ambiguous Clarified, Added, or Deleted code values
and qualifiers: To address industry requests To reduce confusion from similar or redundant
values TR#’s (Implementation Guides) “Free” for
4010, Must be purchased for 5010
837 – Health Care Claims (I, P, D)
Fixed significant industry problems: Improved front matter explanation of COB
reporting and balancing logic Added COB crosswalk – and examples Section added to explain allowed and
approved amounts Subscriber/patient hierarchy modified 837I Provider types were redefined in
conjunction with the NUBC code set
837 – Health Care Claims (cont’d) Improved rules and instructions for reporting
provider roles and use of NPI Added front matter sections to:
Explain Medicaid subrogation Pay-to Plan information Explain reporting of drug claims
POA Moved to a specific segment rather than “Kludged” Capability to do ICD-10 837 Professional - Anesthesia minutes Ambulance “Pick-up” information added Dental – easier to coordinate benefits between dental
and medical plans Start/Stop dates for crowns/bridges Allows for Tooth numbers with International systems
835 – Claims Payment/Remittance Many improvements are in the Front Matter Tighter business rules to eliminate options and codes Allows compatibility with claims sent under version 4010 for
transition Added Health Care Medical Policy – via payer URL Claim status has clearer guidance to report how a claim was
adjudicated Better instructions for handling reversals and corrections;
interest payments and prompt pay discounts Limits use of denial claim status to specific business case Advanced payments and reconciliation
Secondary payment reporting considerations section revised
834 - Enrollment/Disenrollment820 – Premium Payments
834: Allow usage of ICD-10 for reporting pre-existing condittions Privacy issues addressed Added codes to explain coverage changes Clarifies usage of coverage dates
820: Ability to report additional deductions from payments Method used to deliver remittance Simplifies and clarifies when adjustments to previous
payments are needed
270/271 – Eligibility Clarified instructions for sending
inquiries: When subscriber is patient When dependent is patient
Newly required response information– When a patient has active benefit
coverage, the health plan must report: • Beginning effective eligibility date, Plan name, and
the Benefit effective dates if different from the overall coverage.
• All demographic information needed by the health plan on subsequent transactions must be reported, primary care provider if available, and other payers if known.
270/271 – Eligibility
Required alternate search options When payers are unable to find member eligibility
information using all the data elements of the primary search, health plans must support inquiries with:
Member ID, Last name only, and Date of Birth to help eliminate false negatives.
This was a controversial requirement, and was just modified during the June trimester meeting, changes to the TR3 (Implementation Guide) will be forthcoming to reflect this modification.
270/271 – Eligibility (cont’d)
Nine categories that must be reported Medical Care Chiropractic Care Dental Care Hospital Emergency Services Pharmacy Professional Visit – Office Vision Mental Health Urgent Care
270/271 – Eligibility (cont’d)
Clear requirements for reporting patient responsibility with a monetary amount or percentage
Added 38 new service type codes
276/277 – Health Care Claim Status
Eliminated sensitive patient information that was unnecessary for business purpose
Added Pharmacy related data segments and the use of NCPDP Payment Reject Codes
Increased Claim Status segment repeat to > 1 for more detailed status information
Added more examples to clarify instructions
278 – Referral Certification and Authorization
Little implementation due to constraints under 4010
Added segments for reporting key patient conditions
Added/expanded support for various business needs
Expanded usage for authorizations
Thank You!