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    Introduction to Transportation

    Systems

    1

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    PART II:FREIGHT

    TRANSPORTATION

    2

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    Chapter 12:

    The Logistics System andFreight Level-of-Service

    3

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    Freight Outline

    Freight level-of-service -- theinventory model

    Freight modes Rail Truck Ship Intermodal/International

    Summary -- commonalities anddifferences

    4

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    The Logistics Model: An Umbrella Store

    OrderingTransportation CostsStorage

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    Deterministic Use Rate

    and Delivery Time

    In-Store Inventory vs. Time

    Inventory

    4

    0 1 2 Time (Days)

    Order 4 Order 4 Order 4

    Goods

    Arrive

    Goods

    Arrive

    Figure 12.2 6

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    In-Transit Inventory Pipeline

    In-TransitInventory

    4 umbrellas

    TimeFigure 12.3 7

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    In-Transit

    Order Pipeline, but with

    Longer Delivery TimeOrder Pipeline

    In-TransitInventory Arrival of

    Day 0Order

    8 umbrellas

    Arrival ofDay 1Order

    Day 0 +Day 1

    orders in

    pipeline

    Day 1 +Day 2

    orders in

    pipeline

    Time

    Inventory

    Day 0 Day 1 Day 2 Day 3Order Order Order Order

    Figure 12.4 8

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    A New, Faster Mode

    Suppose a new premium transportationmode became available that allowed you

    to go from this new supplier to your retail

    outlet in one day, rather than two days.

    Your inventory costs would be reduced.Your pipeline is now only one day long,

    rather than two days long, which has

    value to you.

    And you would compare this value withthe price that you were being charged for

    using this high-speed premium mode.

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    Unreliable Transportation

    Mode

    Probability

    modeworks on agiven day

    Figure 12.5

    0.7

    0.3

    ModeWorks ModeDoesnt

    Work

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    1

    Probability of Time until

    DeliveryP(t=N)

    0.21

    0.063

    0.7

    . . . . . . .. . .

    1 3 days2For umbrellas ordered on Day 0, probability of arrival on a

    given day.

    Figure 12.6 11

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    So, how would we go about thinking through whether this

    new service, this less reliable service, is good for us?

    What kinds of issues do we need to deal with in thiscircumstance?

    BackordersInventory

    2 daysshipmentarrives

    1 2 3 Time (days

    4

    No Backorders

    1 2 3 Time (day

    Inventory

    4

    Figure 12.7Figure 12.8 12

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    Deterministic ServiceP(t=N)

    1.0

    2 Time (days)

    13Figure 12.9

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    Safety StockInventory

    { 4SafetyStock0 1 2 3 Time (Days)

    Figure 12.1014

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    The Key Issue:

    Valuing a Stock-Out

    ExamplesOur umbrella storeA large automobile manufacturerA blood bank

    CLASS DISCUSSION

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    Service Reliability as a

    Level-of-Service Variable

    Variability in the time for goods totravel from origin to destination is

    one of the prime causes of stock-

    outs.The term that we used for the

    variability of transit time is service

    reliability.

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    Probabilistic Use RatesProbabilistic Use Rate of Umbrellas

    0.8

    Probability0.1 0.1

    2 4 6 UmbrellasPurchased

    Figure 12.11 17

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    Inventory with Probabilistic

    Use Rate

    (6)

    (8)

    (2) (2)

    (6)

    (4)

    (10)Inventory

    Time0 1 2 3 (days)

    Figure 12.12 18

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    Inventory Minimization

    If one needs a greater amount ofinventory because of unreliability inthe transportation system or

    probabilistic use rate, you generate

    costs as a result of needing largerinventory to avoid stock-outs.

    We try to balance the costs ofadditional inventory with the costsof stock-outs.

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    Just-In-Time Systems

    The fundamental idea is to keep very lowinventories, so as to not generate high

    inventory costs, by receiving goods

    exactly when they are needed -- JIT --

    to keep the assembly process going, or

    to have goods to sell to your customers,

    etc.

    Now if one is going to operate just-in-time systems and keep costs lower by

    having smaller inventories (and smallerrather than larger warehouses), it

    requires a very reliable transportation

    mode.20

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    Shifting the Costs of

    Inventory

    Suppose you have Toyota receivinggoods from a supplier on a JIT basis.Imagine that Toyota is this suppliers

    best customer.

    So from the suppliers main warehouse,he ships goods to Toyota several times

    per day because Toyota insists on just-

    in-time delivery. But, the supplier keeps some additional

    inventory in a warehouse close to Toyota

    in which he is carrying safety stock just-in-case.21

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    Trigger Point Inventory

    System

    InventoryS

    Q

    TimeThe operating rule is: When the

    inventory reaches S, reorder Q items,

    where Q is the reorder quantity.22

    Figure 12.13

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    Total Logistics Costs (TLC)

    Total Logistics Costs (TLC) =

    f(travel time distribution, inventorycosts, stock-out costs, ordering

    costs, value of commodity,

    transportation rate, etc.)

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    Travel Time Distribution from Shipper to Receiver

    f(t)

    t

    ) This probability density function defines howreliable a particular mode is.

    ) TLC is a function of the travel time distribution.) As the average travel time and variance grows,

    larger inventories are needed.

    Figure 12.1424

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    TLC and Transportation LOSOptimalSafety

    Stock S* TLC

    Average Travel Time

    OptimalSafety

    Stock S*

    Variance of Travel Time

    Average Travel Time

    TLC

    Variance of Travel Time

    Note that the above relationships are conceptual;

    they may not, in fact, be linear.

    Figure 12.1525

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    TLC and LOS of

    Transportation Service

    Why, as transportation people, arewe interested in this analysis?

    It is because from these conceptsyou can get a sense of whatparticular transportation services

    are worth to your customer. You

    canprice your differenttransportation services, if you have

    an estimate of what it is worth to

    your customer.26

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    Market Segmentation (1)

    The recognition that a business has differentkinds of customers who want various levels of

    service and want to pay a price commensuratewith service quality.

    The transportation carrier is not providing serviceonly to you, the umbrella retailer, but to theToyota assembly plant and to a coal-burningpower plant as well.

    The transportation company provides differentservices to all these businesses using the sameinfrastructure.

    Some of those services are of very high quality.High rates are charged for them; the transit timeis fast; the variance of those transit times are low.

    The costs to the transportation company ofproviding this high-quality service is usually high.

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    Market Segmentation (2)

    Some customers more concerned with priceof service than quality of service

    On the other hand, there is a set of servicesthat are of poorer quality. Low rates are

    charged for them.

    The transit times tend to be long, and thevariances tend to be high; but they are of

    lower cost for the transportation company to

    provide.There are customers that prefer the high-

    quality, high-price service, and those that

    prefer low-quality, low-price service.28

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    Allocating Scarce Capacity

    Transportation companies need toallocate capacity (e.g., train capacity)

    among various customers with very

    different service requirements.

    Capacity is allocated among customerswho require their high-quality service, forwhich they are willing to pay top dollar,

    and low-quality service for customers

    who do not want to pay so much. From a carrier viewpoint, the idea is to

    make a profit in each service class. 29

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    Other LOS Variables

    Loss and DamageRate StructureService FrequencyService AvailabilityEquipment Availability and

    Suitability

    Shipment SizeInformation

    Flexibility30