Transforming High Potential to High Performance

Training Programs

Business Presentation Skills

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The Bob Pike Group has been accredited as an Authorized Provider of International Association for Continuing Education and Training (IACET),

1760 Old Meadow Road, Suite 500, McLean, VA 22102; (703) 506-3275.

We are honored to partner with the Government and Military and offer GSA discounts on

our public workshops, on-site sessions and our annual Training and Learning Conference.

Exceptional Training, Delivered Exceptionally The Bob Pike Group’s talent development workshops boost winning leadership behaviors, empower greater productivity, and maximize efficiency. Our proprietary Participant-Centered Instructional System ensures better understanding and retention of business crucial skills and knowledge. Managers, high potentials, and individual contributors walk back into the workplace quickly able to positively impact the performance, development, and production of their teams, peers, and selves.

Experience Participant-Centered Talent Development For:Large Organizations Individuals Groups• Certification • Public workshops • Onsite (customizable) workshops

Why The Bob Pike Group?“Bob shared ‘real’ tools & techniques that I can immediately use back at my command.”

—Ms. Lynette Ward, Head, Civilian Workforce Development Branch, MCAS Cherry Point

Since 1979, over 300,000 clients have learned and used our Participant-Centered system - adult learning theory made practical and applicable.

Training success has not occurred unless behavior has changed. Participants must “buy-in” to the value of the content and they must be able to retain, adapt, and apply it to their circumstances. Adult learning theory tells us that learner involvement, through relevant, varied interaction, is crucial to obtaining buy-in, retention, and transfer of training.

Participant-Centered Training is facilitated using group interaction over 80% of the time. By using the structure of small groups, interaction, and appropriate levels of lecture, participants are able to make connections to prior knowledge and decisions as to how to apply what they learn back on the job – thereby increasing the likelihood they will choose to change behavior post-training.

“The program was fun & gave me a lot of useful information that I can apply at work and even in my personal life. I will be able to apply what I learned…to our daily operations and create a work environment that helps employees grow and improve.”

—Iris P Robbins-Anor, Resort Operations Officer, USMC-MCCS

[“according to Resnick and Lopfer (1989:5), ‘before knowledge can be used to interpret new

situations, to solve problems, to think and reason, and to learn – students must elaborate and question what they are told,

examine the new information in relation to other information, and build new knowledge structures.”

(Nadkarni, 2003, p.335)]

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Business Presentation Skills

“My biggest insight to the Business Presentation Skills course was seeing

the difference in my presentation from the first day to the last day. The new techniques made a big

improvement in my set up focusing on what is important. Also, involving

my audience with interaction techniques will keep them engaged

and motivated!”

—George Williams, Pep Boys

Increasing the Impact of High Potential Managers

You’re judged by how you present. Whether it’s reporting progress, leading a meeting to solve a problem or make a decision, providing information or inspiration, training someone—you’re judged by how well organized your presentation and process is—and by how you execute it.

This participant-centered workshop focuses on the fundamentals of organizing and delivering high-impact presentations, including body language, voice, gestures, and delivery style. There is emphasis on application, practice, and video, as well as self and peer feedback.

This is a workshop that:

• Uncovers the theory and creates understanding of high impact presentation principles

• Helps presenters deliver a strong and engaging message

• Creates awareness around body language, tone, and delivery style

• Models Presenter-Led, Participant-Centered Presentations

LEVEL ONE:

Business Presentation FundamentalsWorkshop Length: 2 daysMaximum # of Participants: 12 recommended—16 maxWho Should Attend: Supervisors, Salespersons, Managers

This program is designed to give less experienced —high potential professionals an immersion in presentation skills—to bring them from “fear and shock” in front of an audience to “energy and confidence” that they can deliver their message in a strong, clear, and impactful manner.

LEVEL TWO

Presenting With ConfidenceWorkshop Length: 2 days plus 1 extra hour of 1-on-1 coachingMaximum # of Participants: 12 Who Should Attend: Supervisors, Managers, Salespersons

This program is designed to give high potential professionals and managers a more in-depth coaching experience.

The Presenting With Confidence workshop provides an extra hour of intensive one-on one coaching for each participant. Following the 2-day workshop, participants submit a 10 minute video, practicing their in-class skills. The instructor reviews the video and then facilitates a one-on-one conference call to provide intensive feedback and encouragement.

LEVEL THREE:

Advanced Business Presentation SkillsWorkshop Length: 3 daysMaximum # of Participants: 12Who Should Attend: Middle Managers and Senior Executives

This program provides an extra day to go deeper. Included in this is a bonus session on “storytelling” - an art that will engage your audience—plus more one-on-one time for individual coaching! This workshop is designed for high potential managers that you wish to invest more in to develop their confidence and impact.

More information at BobPikegroup.com/BusPresSkills

Customized FOR YOU!The Bob Pike Group offers different levels of intensive development in business presentation skills to suit your needs, your management level and your budget.

Contact our Client Solutions Team for details 800-383-9210

800-383-9210

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Coaching for Success

“I now have more tools to resolve conflict and deepen my understanding of my employees. A very engaging course, great tools, thoroughly enjoyed!”

—Ms. Abigail Hayden, Supervisor HR Specialist, USAF AFPC

“This [Making Meetings Work seminar] is by far the most beneficial use of training time and dollars spent. This has immediate impact on my work and life outside of work.”

—Mr. Harlan Ballard, USAF AFPC, DPI Academy

A hands-on program that gets results through people

Workshop Length: 2 DaysWho Should Attend: Supervisors, Managers, Team Leaders, Sales Managers and Trainers

Coaching is a core competency in today’s high performing workplace, yet most supervisors and managers have had little or no training in effective coaching. Poor performance often goes unchallenged in the workplace, with the hope it will somehow straighten out on its own. This two-day workshop will help your supervisors and managers learn the strategies and skills to coach with confidence and deal with tough people issues.

Coaching For Success helps leaders and managers respond to people situations quickly and effectively by learning to assume five different roles as a coach.

Participants will also practice the skills of effective questioning, listening and giving feedback. This career enhancing program is a must for everyone who is responsible for getting results through people.

More information at BobPikegroup.com/Coaching

Making Meetings WorkLearn to Lead and Facilitate Effective Meetings

Workshop Length: 1 and 2 day programs availableWho Should Attend: Team Leaders, Supervisors, Salespersons, and Managers

Learn how to facilitate a successful meeting before, during and after the meeting. Explore basic guidelines and proven methods for conducting productive meetings and getting better post-meeting results. Effective meetings increase your productivity, sales, customer service and profits. Making Meetings Work is a one or two day program.

The Making Meetings Work seminar models effective meeting tools and people management processes that help meeting leaders plan, design and deliver meetings that get greater results. This seminar uses proven meeting management strategies and interactive methods to engage attendees. For those who are leading virtual meetings, we’ve also added a module called Web Meetings with a WOW Factor!

This seminar provides meeting leaders with the techniques and tools to lead productive meetings that people want to attend. The seminar can be customized to meet your specific outcomes and objectives.

More information at BobPikegroup.com/Meetings

Objectives:• Learn to conduct engaging, effective, and

informative meetings• Discover ways to involve people so that no one

person dominates or drops out• Explore different meeting plans that maximize

time spent in meetings• Minimize dull, unfocused, nonproductive

meetings• Improve workplace productivity and efficiency• Become a confident, charismatic presenter• Save time and money by facilitating great

meetings• Impress audiences, and master group

communication strategy

Objectives:• Recognize the difference between coaching,

mentoring and counseling• Discover four steps to an effective coaching

process• Analyze five coaching roles and apply them to

real coaching situations• Practice three coaching skills• Assess individual differences and choose

appropriate coaching strategies

BobPikeGroup.com/Develop

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Creating High Performing Management Teams

This workshop will help

leaders, managers and mentors

to discover the keys to growing

and developing their people.

Workshop Length: 2 days plus 2 to 4 day individual follow-upWho Should Attend: Middle/Senior Managers and Executives

Effective teams are critical to performance improvement in most organizations today. Yet they are often poorly managed or not even encouraged to develop. The Creating High Performing Management Teams process provides proven approaches to creating and sustaining management teams that achieve their goals and get results.

Creating a High-Performing Management Teams Process is a 6-12 month people-development strategy to help managers discover and capitalize on their strengths and use those strengths to do great things within their organization. It’s designed to help managers understand how to effectively manage themselves and others while developing positive working relationships. Creating a positive work environment is key to the growth of any organization.

The Creating High Performing Teams process incorporates the highly acclaimed DISC model of human behavior. Managers become more effective in their ability to inspire, reward, and appreciate their employees based on individual behavior styles. Leaders learn how to adapt their style of leading/managing and coaching to bring out the best in their teams.

More information at BobPikegroup.com/Teams

Mentoring For SuccessWorkshop Length: 2 daysWho Should Attend: Supervisors, Managers, Executives, Leaders

Leadership training has declined over 11% in recent years, leaving a gap between the need for future leaders and those who are prepared to lead. And it was found that training increased productivity by 22.4%. In contrast, training plus coaching/mentoring increased productivity by 88.0%.

Therefore, many organizations are discovering the need for a formal or informal mentoring program to fill this gap and ensure the transfer of training. Mentoring for Success is a two-day program to prepare leaders to successfully mentor others. The program focuses on the organization, communication, and teaching skills needed to be successful in mentoring.

Participants will learn the differences between coaching, mentoring, and counseling. They will leave with new tools for developing and growing people as well as a specific action plan for immediately implementing their new skills back at the office.

More information at BobPikegroup.com/Mentoring

Objectives:• Develop purpose and mission statements-

which result in clear team direction• Determine the type of team necessary to

achieve their goals• Learn how to implement a consistent team

process - which results in high performing teams

• Improve communication skills – which results in fewer errors and do-it-again projects

• Learn to solve people problems – which results in reduced conflicts and less stress

• Discover & capitalize on strengths – which results in improved job performance

• Create collaborative working relationships – which results in greater efficiency & cooperation

• Understand roles and goals – which results in personal responsibility and accountability

• Facilitate effective team meetings – which reduces stress and increases performance

Objectives:• Recognize the difference between coaching,

mentoring and counseling• Discover four phases of an effective mentoring

process• Analyze four mentoring skills and apply them

to real mentoring situations• Compare effective and ineffective teaching

strategies• Assess individual differences and choose

appropriate mentoring strategies

800-383-9210

Customized FOR YOU!The Bob Pike Group offers different levels to suit your needs, your management level and your budget.

Contact our Client Solutions Team for details 800-383-9210

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Tools That Develop People

We can combine these

tools with any of our

development workshops

to make a customized

solution for you.

“I believe all supervisors should attend this course to better improve their supervisory skills. Course provides excellent methods of improvement and ways to communicate with employees.”

—Dolores Maloney, Air Force Personnel Center

Workshop Length: CustomizedWho Should Attend: HR Managers, Executives

The Bob Pike Group can also provide numerous tools and customized solutions to help you to develop your organization in the most effective way FOR YOU!

Let us design a customized solution that includes our assessments, profiles, surveys, and workshop materials—all of our resources to help your organization discover and capitalize on its strengths.

Personnel assessment profiles are designed to help individuals gain deeper self-knowledge. Profiles and assessments are available in many topical areas including: management, career planning, behavioral style, time management, team development, expectations, coping and stress, diversity, leadership and listening.

Surveys are brief yet thought-provoking online or paper-based questionnaires that are designed to give individuals a snapshot of one of the key pieces of their life design. Useful for personal reflection, the surveys are also excellent for inclusion in personal and professional development workshops or meetings.

More information at BobPikegroup.com/People

Developing Resilience and Accountability in the Face of Changing Circumstances

Workshop Length: 1 dayWho Should Attend: Managers and Individual Contributors

This program empowers leaders and individuals to embrace accountable behaviors and attitudes in the workplace – to enhance morale, drive and working relationships with colleagues, vendors and clients.

This program focuses on building people’s CORE skills– those skills which are often undervalued at the time of hire or promotion but most often result in workplace conflicts, job dissatisfaction and termination or turnover.

We supplement the learning experience with a regimen of commitment and action planning. Individuals create specific goals and tasks to achieve in both their professional and personal opportunities. This will help to achieve their potential in both the workplace and at home.

More information at BobPikegroup.com/SelfManage

Objectives:• Managing thoughts and emotions

professionally• Creative problem solving• Listening skills• Effective communications strategies• Minimizing disruptive attitudinal roadblocks

Productive Self-Management™

BobPikeGroup.com/Develop

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Time MasteryWorkshop Length: 1dayWho Should Attend: Supervisors, Managers, Executives, Leaders

Time Mastery is a one-day, highly interactive workshop designed to help employees manage their time and resources more effectively. Participants of this program explore time-tested strategies to achieve their performance goals, stay ahead of the paperwork, and respond quickly to customer and internal needs. In order to be productive on the job, employees need effective, clear and concise methods to meet daily challenges of managing professional and personal responsibilities, handling multiple priorities, and being accountable for their work performance.

Employees must learn how to deal with shorter deadlines, competing priorities, endless meetings, interruptions and every high quality expectation. Yet the number of hours in the day remains the same. In this workshop, employees learn to solve the dilemma of how to manage and master their time more effectively.

Each participant will respond to an online Time Mastery Self-Assessment Profile prior to the class. This provides a benchmark of his or her current time management effectiveness. Each attendee of this workshop will receive a detailed framework for a personal action plan to develop and improve their time management skills.

More information at BobPikegroup.com/Time

“Time Mastery is an outstanding program. Facilitated a better understanding of controlling and managing a frustrating and intimidating entity.”

—Timothy Williams, Ohio National Guard

Objectives:• Discover time-management strengths• Develop new skills for improved performance• Focus on priorities• Increase productivity• Meet customer needs• Respond to opportunities• Reduce stress

800-383-9210

On-Site SolutionsOur public workshops can be customized and brought to you! If you have a group with training needs and want to find out more, contact our Client Solutions Team 800-383-9210

For dates and locations of the Talent Development workshops along with the rest of our participant-centered training programs visit : BobPikeGroup.com/calendar

Scan here to find a workshop near you.

Our Consultants

Rich Meiss, MBASenior Training Consultant

Adrianne Roggenbuck, M .Ed.Education Consultant

Priscilla Shumway, M.Ed.Senior Training Consultant

Bob Pike, CSP, CPAE-Speakers Hall of FameAs founder and Chairman of The Bob Pike Group and Creative Training Techniques Press, Bob leads sessions over 150 days per year on a variety of topics. More than 125,000 trainers on five continents have attended the Creative Training Techniques™ workshop. As a

consultant, Bob has worked with such organizations as Pfizer, Pep Boys, Johnson & Johnson, Walt Disney and IBM.

Becky Pike Pluth, M.EdBecky Pike Pluth, M.Ed. is the VP of Training and Development and a training professional with a decade of cross-functional design and delivery impact in training, project management and business operations. Her methods are transferable,

immediately applicable and highly effective. Becky was named one of Training Magazine’s Top Young Trainers for 2012.

For information on all of our consultants please visit www.bobpikegroup.com/consultants

The Bob Pike Group14530 Martin DriveEden Prairie, MN 55344www.BobPikeGroup.com • (800) 383-9210

NEW PROGRaMS from The Bob Pike Group

PRESORT STANDARDU.S. POSTAGE

PAIDTwiN ciTiES, MN

PERMiT NO. 28886

The Bob Pike Group has the tools you need to develop and succeed.

For details visit bobpikegroup.com/develop