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Top 10 Ways to Boost Student Response Rates
in Course Evaluations
10 Talk to Students About Importance
TIME
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COST
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IMPACT
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Educate students about course
evaluations:
• What are they for?
• Why should students care?
• What should they keep in mind when
filling out these evaluations?
Example:
Chalmers University of Technology (Göteborg,
Sweden) - A Film About Feedback
https://student.portal.chalmers.se/en/chalmersstudies/courseinformation/courseevaluation/Pages/default.aspx
9 Frequency of Email Reminders
TIME COST IMPACT
Course Evaluations allows your team to schedule and send directed mass mailings to students:
• Reminders will only be sent to students who have not yet completed all of their evaluations.
• Timing of emails (around periods when students are idle/waiting in line/on the bus)
• Frequency of emails (every 3 days)
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8 Using University Technology Systems
TIME COST IMPACT
Use of campus portals to distribute evaluation link:
• Incorporate into LMS or LTI, allowing students to sign
on or view this in a familiar online space.
• Blackboard Building Block
• Canvas
• Moodle/MoodleRooms
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7 Early Access to Grades
TIME COST IMPACT
Provide early access to students’ grades if all of
their evaluations have been completed.
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6 Marketing to Students
TIME COST IMPACT
Share student link used to evaluate:
https://school.campuslabs.com/courseeval/
• Student Media (campus newspaper,
radio station, etc.)
• Posters/Flyers (including campus TVs)
• Social Media
• Campus Webpage Notices
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5 Faculty Monitoring Response Rates
TIME COST IMPACT
Work with faculty on how to monitor their response rates while course sections are active.
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4 Deans/Chairs Monitoring Response Rates
TIME COST IMPACT
Work with deans/chairs on monitoring response rates and reaching out
to their faculty.
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3 Campus-wide Incentives
TIME COST IMPACT
Offer a campus-wide incentive with students if all of their evaluations have been completed.
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Examples:
• Every student receives a small item
• Automatically entered in drawing to win…• Gift card to campus service (dining center)
• Campus merchandise
• iPad or other device
• Scholarship
• Free parking for term
2 Sharing How Results Are Used
TIME COST IMPACT
Students are told why course evaluations are important, add to this with examples of application and sharing of stories.
How are faculty using student feedback to influence: • Delivery of material
• Organization/makeup of course materials
• Intensity or pace
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In most cases faculty are reviewing student evaluations and reflecting, thus learning from feedback/re-working their course(s).
Benefits or sharing:• Students feel their voice has been heard
• Students hear examples of action being taken
• Impact on improving quality of responses
1 Allowing Class Time
TIME COST IMPACT
Allow for class time for students to complete evaluations:
• Captive audience
• Similar process to what students may have been accustomed to
with paper evaluations
• Students may use any device that has access to a browser to
complete evaluations
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# STRATEGY TIME COST IMPACT
1 Allowing Class Time LOW LOW HIGH
2 Sharing How Results Are Used LOW-MEDIUM LOW-MEDIUM HIGH
3 Campus-wide Incentives LOW MEDIUM MEDIUM
4 Deans/Chairs Monitoring Response Rates LOW-MEDIUM LOW MEDIUM-HIGH
5 Faculty Monitoring Response Rates LOW-MEDIUM LOW MEDIUM-HIGH
6 Marketing to Students MEDIUM MEDIUM-HIGH MEDIUM
7 Early Access to Grades MEDIUM LOW HIGH
8 Using University Technology Systems LOW LOW LOW-MEDIUM
9 Frequency of Email Reminders LOW-MEDIUM LOW MEDIUM
10 Talk to Students About Importance LOW-MEDIUM LOW MEDIUM
SUMMARY
Thank You!Questions?
