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Special points of interest:
Awesome Blossom Garden Club
Success Story
Baseball and Kickball Games
Tax Credit Opportunity
Inside this issue:
Board of Directors 2
Special Gifts 2
Administration 3
Success Story 3
Who Said It? 4
Behavioral Health Services
5
Tax Credits 6
Community Day Services
10
Volume 17, Issue 1 Summer 2013
Awesome Blossom Garden Club
Marc Community Resources, Inc. provides opportunities for people who have disabilities to determine where and how they live, learn, work and play.
Several members of Marc’s East Village pro‐
gram got together to partake in the Mesa
Urban Garden calling their group the Awe‐
some Blossom Garden Club. The garden, lo‐
cated at 1st Avenue and Hibbert in down‐
town Mesa, was created by Mesa Urban Gar‐
den, an organiza on that created beauty
where dirt and weeds once dominated.
Raised garden beds were installed containing
compost and soil, as well as med drip sys‐
tems. Wonderful murals were painted on the
walls surrounding the garden.
The Awesome Blossom Garden Club members
have been putting their hearts into this effort,
enjoying every minute! Their hard work has
paid off.
(Continued on page 9)
Working together...enriching lives
Marc of Excellence Page 2
Board of Directors 2013 Officers of the Board
Brian C. Middleton
Chairman
Jon Scott Williams
1st Vice Chair Deborah Elliott
Secretary
Jeffery A. Buehrle, CPA
Treasurer
Diane Hough
Member-at-Large Chris Schneck
Member-at-Large
Brian Kotsur
Immediate Past Chair
Members of the Board
Dorothy Sue Alig
Tom Freestone
Don Fowls, MD
Harold D. Fuller, Ed.D.
Randall L. Gray
Mesa Police Chief Frank Milstead
Justin Ogburn
Barbara Rabe
Holly Williams
Members Emeritus
John F. Clark
Joanie L. Flatt
William J. Gosney
Maynard Schneck
‘Thank You’ Knights of Columbus
New Board Chairman
C hairman Brian Kotsur presented a board gavel to
Brian C. Middleton as Brian Kotsur steps down
from Chairman position. Brian Middleton joined
Marc’s Board of Directors in 2007.
As the incoming Board Chairman, Brian Middleton presented
outgoing Board Chairman Brian Kotsur with a plaque com-
memorating his steadfast leadership during the past two
years. The plaque’s inscription states: You inspired success, vi-
sion and focus while truly promoting a commitment to excellence.
C ommunity Day Services program received
a donation of adult bibs from the Church
of Jesus Christ of Latter Day Saints, Mesa
North Stake. Elva LeSueur, right in the photo, presented the bibs to Lori Annala. These adult
bibs were hand-made by women of the Church
of Jesus Christ of Latter Day Saints.
‘Thank You’ Mesa North Stake
T hanks to Maricopa County Supervisor Steve Chucri and Maricopa County Stadium Dis-
trict Director Daren Frank, individuals in Marc Community Resources’ Behavioral Health
Services enjoyed the May 13 Diamondbacks’ game. Our group watched the action from the
comfort of a Maricopa County District suite at Chase Field and had a very enjoyable outing.
Page 3 Volume 13, Issue 2
Administration Randy Gray
President & CEO 480.969.3800, x231
John Moore Chief Financial Officer
480.222.3257
Dr. Michael Franczak Chief Operations Officer/Behavioral Health Services
480.222.3250
Kay S. Moore Chief Operations Officer/DD Services
480.222.3236
Holly Collins Senior Executive Vice President/
Community Living and Day Services 480.222.3219
Janey Durham Senior Executive Vice President/Employment Related Services
480.222.3258
Norm Duve Executive Vice President/Information Technology
480.222.3233
Cheryl Anderson Director/BHS Recovery Support Services
480.969.3800, x943
Steve Hilger Director/BHS Housing & Residential
480.222.3209
James Liberty Director/Human Resources
480.222.3205
Adalesa Meek BHS Clinical Director
480.222.3263
Denise Phelan-Propst Director/Community Support Services
480.222.3217
Mark Tompert Director/Facilities
480.797.8466
Fran Foglesong Assistant Director/Human Resources
480.222.3206
Chris Van Dyke Controller
480.969.3800, x224
Barbara J. Smith-Odum Executive Assistant
480.222.3210
Debby Sullivan Administrative Assistant
480.222.3224
Janelle Vollertsen Administrative Receptionist
480.969.3800
Personal Story
A aron is 32 years old and has been
living in a family home
with his brother Shane
and Shane’s family for
the last seven years.
Previously, Aaron had
been living with his par-
ents, but as they aged and experienced health
issues they were no
longer able to provide
the same support. When
his father passed away
and his mother was no
longer able to inde-pendently care for him,
Shane and his family welcomed him into their home. Shane and his family
love having him there. A few modifications were made to the home to
make it accessible for Aaron and a wheelchair van was purchased which
has made going places much easier. Aaron is able to exercise independ-
ence through employment and use of a dial-a-ride transportation service in order to get to and from work. One challenge that Aaron had in mak-
ing the transition from living with his parents was that he experienced a
lot of anxiety about leaving there. He was able to make this transition
more comfortably by staying at his mom’s house a few nights a week in
the beginning. His brother Shane explains, “Even after seven years he still
goes to mom’s house once a week for the night.” Aaron is included in the
family’s activities and support care is from his family as opposed to ‘strangers’.
“Attitude is the mind’s paintbrush - it can color any situation.” - Loring Forcier
Did You Know? Marc Community Resources’ TTY phone number:
480.890.7205
Page 4 Marc of Excellence
Who Said It?
See if you can match the following quote with the right person.
“Knowledge of another culture should sharpen our ability to scrutinize more steadily, to appreciate more lovingly, our own.”
a. Clare Booth Luce b. Eleanor Roosevelt c. Margaret Mead
The correct answer is on page 11.
Credit for Contributions that Provide Assistance to Charitable Organizations
For more information, please contact your tax advisor or the
Arizona Department of Revenue at the following options:
Phoenix .....................................................................(602) 255-3381 Toll free from area codes 520 & 928 ...............(800) 352-4090
For Hearing Impaired - TDD only: Phoenix .....................................................................(602) 542-4021 Toll free from area codes 520 & 928 ...............(800) 397-0256
Internet Address ................................................... www.azdor.gov
Or Write to: Arizona Department of Revenue
Taxpayer Information & Assistance 1600 West Monroe Street
Phoenix AZ 85007
Marc Community Resources, Inc.
2013 Holiday Schedule
January 1 - New Year’s Day
January 21 - Martin Luther King Day
February 18 - Presidents’ Day
May 27 - Memorial Day
July 4 - Independence Day
September 2 - Labor Day
November 28 - Thanksgiving
November 29 - Thanksgiving Friday
December 24 - Floating Holiday
December 25 - Christmas
Arizona Tax Credit for Contributions
Your donation of $200 ($400 if married and filing jointly)
qualifies you for a dollar-for-dollar tax credit on your Arizo-
na tax return under the ‘Arizona Charitable Tax Credit’
program. Your generous donation will help us assist Arizona’s
most under-served population. You may claim a tax credit
for voluntary cash contributions you make during any taxable
year to a qualifying charitable organization. All donations
must be postmarked before midnight on December 31, 2012
in order to qualify for the tax credit. Marc Community Re-
sources, Inc. is a qualifying 501(c)(3) charitable organization
with the State of Arizona.
Page 5
Behavioral Health Services
The Power of Wellness
E mpowerment Systems, Inc. held its 3rd Annual Awards &
Recognition, The Power of Wellness, on April 18, 2013.
Empowerment Systems collaborates with community-based
organizations to improve the lives of people served. Marc was one of two recipients of the Community Collaboration Award
for successful health and wellness programs chronic disease
management to people with mental illness.
Daniel Johnson, Executive Director of Wellness Council of Ari-zona, was the keynote speaker. Mary Jo West was Master of
Ceremonies and presented the awards. In attendance for
Marc Community Resources were Cheryl Anderson and
Lacreshia Witcher (pictured above).
Mary Jo West presents award to Lacreshia Witcher and Cheryl Anderson
BHS Community Living operates two homes that incorporate
integrated health care for individuals that focuses on recovery
for the whole person. Our Healthy Lifestyle Homes are geared
toward helping individuals holistically, treating the person not the diagnosis, focusing on one specific condition at a time with
the goal of improving the quality of care through prevention
and adherence to treatment plans. A coordinated approach to
care means fewer emergency room and urgent care visits,
medical inpatient admissions, behavioral health admissions and
long-term care admissions, thus leading to reduced costs for the state and improved outcomes for the individuals served
within the program.
The program is designed to closely integrate the overall deliv-
ery of care for individuals challenged with SMI to focus on
their whole health and wellness - body and mind - to realize a longer, healthier and more fulfilling life in the community. In-
cluded in the program is an increased emphasis on coordina-
tion of care with PCPs and the availability of Chronic Disease
Management programs.
Millett House, is a co-ed Level II Residential home with two
male and two female residents. The focus for these individuals
is a condition known as polydipsia. Polydipsia is a medical
symptom in which the individual displays excessive thirst.
Through the use of specialized treatment plans, including mind-
fulness activities, individuals learn coping skills to manage their
fluid intake. Millett House is located in Mesa.
‘Healthy Lifestyle Homes
Marble House, is a Community Placement home with four fe-
male residents. The focus for these individuals is on diabetes.
With the implementation of a specialized treatment plan which
includes a healthy diet approved by a dietician and a well-ness program to include exercise, individuals will learn coping
skills that will assist them in managing their diabetes effective-
ly. Marble House is located in Gilbert.
“Quality care for the people we serve”
Volume 14, Issue 2
Page 6
East Village Watches the Diamondbacks Battle the Atlanta
Braves from a Really Sweet Suite at Chase Field!
Submitted by Lawrence Thomas
East Village Watched the D’Backs Behavioral Health Services
M ay was Mental Health Awareness Month and Magellan
Health Services of Arizona partnered with Mental
Health Awareness Coalition (MHAC) and Arizona Diamond-
backs to promote awareness about Mental Health Awareness Month with a night at the ballpark on May 1.
Some members of Marc’s Village program were able to at-
tend and enjoy the game.
During the game against the San Francisco Giants, the Arizo-
na Diamondbacks hosted a Mental Health Resource Fair at
Chase Field giving fans the opportunity to learn about mental
illness, resources, services and recovery.
“Strike our Stigma” Night at Ballpark
O n Monday evening, May 13, several members from the East
Village program had the opportunity, thanks to Maricopa
County Supervisor Steve Chucri and Maricopa County Stadium
District Director Daren Frank, to enjoy one of the most exciting fan experiences in the Valley. They watched our first place Dia-
mondbacks face off
against their perennial
National League rival
Atlanta Braves. What
made this experience truly unique were the
seats. Everybody knows
that the right seats at
‘the old ball game’ can
really lend to the excitement and the joy of the overall experi-
ence. Well, we had the pleasure of watching the game from one
of the Chase Field luxury suites right along the first base line. Alt-hough some of the East Valley members had been to the stadium
in the past, none had experienced a game from a luxury suite.
One member said, “I had a blast! Thank you Marc Center for let-
ting me go to the game.” Another member recounted watching the
game “from a really cool room inside the stadium. We could look
right at the field or watch the game on giant televi-
sions”. Still another mem-
ber happily said, “This
was my second D’backs
since I started coming to
the Village, but this one
was super special be-cause of the great seats”.
Marc of Excellence
Page 7 Volume 14, Issue 2
T he residents at Tahitian Palms apartment complex have been hard at work preparing a garden in their
back yard. Even though it required a lot of work, they had a
lot of fun in the process. When the work was completed, the
result was a beautiful raised garden bed ready for planting.
And after 16 days, their efforts paid off!
Behavioral Health Services
Gardening at Tahitian Palms
Roberto takes a turn at tilling the soil while Delorce and Keith stand by.
Andrew shows Jason how to work the tiller.
Delorce and Keith watch Paul till the soil.
Jason looks on as Paul clears
an area for the new garden.
Warren takes a turn at the tiller while Keith, Jason,
Delorce and Paul observe his technique.
Andrew, Warren, Paul, Delorce and Jason
A beautiful garden awaits planting.
After only 16 days, the garden
sprouted corn, radishes, turnips,
onions, squash and while radishes.
Before long, these items will grace their dining table. Good Job!!
Marc of Excellence Page 8
Behavioral Health Services
I n April 2009, an innovative approach to Behavioral Health
took place at Daley Park in Tempe Arizona. Approximately
300 people participated in the First
Tournament of Champions Kickball Challenge. On that day, the barriers
came down and the spirit of recov-
ery flourished as service recipients,
families, and community service pro-
viders joined together for a day of
fun, food and friendship. This is a healthy way for all of us to engage
with one another and bring a human-
istic approach to services. The col-
laboration among the organizations
can be a miracle in itself; however,
when it all comes down to it, health
and happiness is the focus of all in-volved.
The event has been such a success,
the ninth event took place on Friday
April 12. It is simply amazing to watch so many people from different walks of life join together and experience such fun, laughter, sharing and competition.
The event was sponsored by and the teams participating included CHEERS, Marc Community Resources, Jewish Family and Children
Services, Visions of Hope, Partners in Recovery, Recovery Innovations of Arizona, People of Color Network, CHOICES and STARS
(which also provided the excellent food).
Our esteemed umpires where Ted Williams (Arizona Behavioral Health Corp.), Ann Ronan (Attorney, Arizona Center for Law in the
Public Interest), John Moore (CFO, Marc CR) Chris Van Dyke( Controller, Marc CR), Maryjo Whitfield (Clinical Director, JFCS), Steve
Hilger (Director of Housing, Marc CR), Gregory Kleiber (CHEEERS), Paul Ware (Housing Coordinator, Marc CR), Faron Jack (CEO,
Visions of Hope), Paul Fabiano (Provider Liaison, Magellan) Paul Gladys (Director of Adult Services Act, Magellan), Tomãs Leõn
(CEO, People of Color), Vicki Staples (Associate Director, Center for Applied Behavioral Health). Pat Benchik (Asstistant Director, Division of
Behavioral Health Services) was a very gracious Master of Ceremonies.
Nine peer-run organizations and community service providers came
together in the spirit of fun with a sprinkle of competitiveness. There were plenty of trophies, prizes and activities to go around. Instead of
your typical therapy, we have radical therapy. The winners were
CHOICES, 2nd Jewish Family & Children’s Services, 3rd Partners in Re-
covery. Congratulations to the winners and all who participated! Every-
one walked away a winner!
Cheryl Anderson, Director of Marc’s Recovery Support Services, faithfully guards the trophies!
Tournament of Champions
Page 9 Volume 14, Issue 2
Behavioral Health Services
Awesome Blossom Garden Club
Keisandra and Will on May 10 at one of the garden beds they have been tending.
Keisandra holds a zucchini grown in their garden.
Page 10 Marc of Excellence
Community Day Services
Valentine Party
T he Community Day Services program celebrated
Valentine’s Day on the patio with music and food.
Thanks to the parent volunteer group for the beautiful
decorations.
Trevor
Korey
Wendee, Suzanne, Marie
Dallan and DaShawna
Ian
Page 11 Volume 14, Issue 2
Community Day Services
“The best way to cheer yourself up is to cheer everyone else up.”
- Mark Twain
Outings During the cool winter months, Marc’s Community Day Services
programs enjoyed many days visiting various community venues.
Ans
wer
to
“Who
Said
It?”
: c. M
arg
are
t Mea
d
“Do I pull this one?” Linda
concentrates real hard milk-
ing a cow as she wonders to
herself, “Is this what is sup-posed to be happening?”
She was really enjoying
herself during our outing to
Vertuccio Farms.
“Catch me if you can boys!”
Valerie shows everyone who
she really is, a speed racer in
disguise. Valerie takes the lead, leaving the rest behind
to wonder if they will ever
catch up during the group out-
ing to Vertuccio Farms.
In November one group enjoyed the cooler weather by watching the Veteran’s Day Parade,
the airplanes flying overhead and all of the cool floats.
Marc Community Resources...Your First Choice
924 North Country Club Drive
Mesa, Arizona 85201
Phone: 480.969.3800
Fax: 480.644.1557
TTY: 480.890.7205
WE ARE LED BY THOSE WE SERVE
Marc Commun i ty Resour ces, I n c .
Visit Us on the Web!
www.marccr.com
Serving people since 1957
F lexibility We embrace flexibility, change, innovation and creative ways to meet each customer's needs.
I ndependence We provide services that promote independence, self-sufficiency and recovery.
R espect We recognize the worth, dignity and rights of all people.
S afety We contribute to safe, healthy and accident-free living and service environments.
T eamwork We enrich our lives and the lives of others by working together and helping each other.
C ustomer We listen to the customer express their wants/goals, we understand how they define quality, we respond to their needs and we actively engage the customer to achieve goals.
H onesty We do what we say, we maintain the highest ethical standards, we are transparent and are accountable for our actions.
O utcomes We frequently measure agency and customer outcomes to ensure that agency performance, program quality and customer satisfaction remain at the highest possible level.
I mprovement We share ideas and focus on continuous improvement in all aspects of agency operations and service delivery.
C ompassion We genuinely care about our coworkers and the people we serve.
E xcellence We are proud to deliver the highest quality products or services to our internal and external customers.
