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Navigating the Interview Todd Odgers Principal, CIE
Centre for Intercultural Education Activities
Two Definitions
Intercultural sensitivity
The ability to discern and experience relevant
cultural differences
Intercultural competence
The ability to think and act in appropriate ways
that support the achievement of goals in culturally diverse contexts
Tools and Skills for Each Stage
Attraction
Retention
Promotion
Adapting is 2-Ways
1. Newcomers adapt to our workplaces and life in Canada
2. We bridge them in to grow our organizations
Navigating the Interview- Kerry Louw
https://www.norquest.ca/norquest-centres/centre-for-intercultural-education/projects/completed-projects/navigating-the-interview.aspx
Navigating Serves
• Hiring Managers
• HR Professionals
• Newcomer Professionals
Navigating the Interview Resources
1. Interview Videos with:
– 4 culturally diverse candidates
– 3 Canadian panelist
2. Guides for HR and IEP candidates:
– Culture Specific Framework
– Canadian Unwritten Rules
– Interview process prior to, during and after
3. Communication Choice Points online
Navigation Tools
English Competence
Intercultural Savvy
Technical Qualifications
Adaptation- Andy Molinsky
1. Feeling authentic
2. What competencies?
3. Resentment
Notice
Something’s Up!
Suspend judgment
Make sense
Informed Action
Something’s Up!®
• Navigating the Interview.
• Critical Incidents for Intercultural Communication in the Workplace.
• Gaining Access: New Employee Orientation for Newcomers to the Workplace
https://www.norquest.ca/norquest-centres/centre-for-intercultural-education/projects.aspx
Recent Workplace Projects
Alberta Jobs, Skills, Training and Labour Strategic Initiatives Unit
Thank you
Thank you
Todd Odgers
Principal
Centre for Intercultural Education CIE
NorQuest College
http://www.norquest.ca/norquest-centres/centre-for-intercultural-education.aspx
Tel: 1-780-644-6757
