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To provide essential services that protect public health, preserve the environment and support sustainable growth of the community
Jeff Hall, Mayor
Division of Water & Wastewater
Providing essential services that protect public health, preserve the environment and support sustainable growth of
the community has been the mission of the City of Newark, Division of Water and Wastewater. Doing this while
providing quality and reliable service at reasonable rates has been a long-standing goal. We feel the work that was
completed in 2015 certainly reflects that goal and also shows what a vital role water and wastewater infrastructure
plays in the future of our community. One of the best illustrations of our mission is the Downtown Renovation
Project. While the major portion of the work is related to piping systems it will also help the overall City with
economic growth which will help sustain the downtown, improve infrastructure and help us reduce combined
sewer overflows.
Work on Phase 2 of the Long-Term Control Plan work began in 2015 with the updated modeling of the sewer
system and some initial evaluations of the system. This project will provide critical direction for the Division and
will determine the next major projects to be completed. Initial work also began on selection of engineering
services for upgrading and anaerobic digester system at the Wastewater Treatment Plant. With a focused,
deliberate approach to these projects, we should be able to keep rates low while attaining compliance with EPA
requirements.
We are continuing to upgrade the water system with the replacement of waterlines on Wilrich Road, Yorkshire
Road, 30th
Street and Lawnview Avenue. At the treatment plant, improving our dredging systems has assured a
good volume of water to the plant for treatment. Plans for 2016 include beginning the design of a riverbank
filtration system which will ultimately improve our cost of operation and provide a reliable and even safer water
source with better water quality. We must continue to work toward upgrading our infrastructure in order to
maintain a reliable system in the future.
As we continue to struggle with the challenges of our aging infrastructure, we are presented with opportunities to
assist the City in moving forward. All this comes at a great cost. However, with a solid financial plan and
improving infrastructure we can continue to allow the City to be sustainable and grow into the future. All of this
can be attained while still providing reliable service at an affordable rate.
Roger Loomis
Public Utilities Superintendent
34 S. 5th
Street P.O. Box 4100 Newark, Ohio 43058-4100
Roger A. Loomis Utilities Superintendent 740-670-7945 Fax 740-349-6794
Joe Hickman Project Manager
740-670-7947
Annual Report 2015
2
Wastewater Department Water Department
Active Customers 16,981 Active Customers 18,483 Million Gallons Treated 2,764 Total Volume Billed (MG) 1,935 Miles of Sewer Line 182 Total Water Produced (MG) 2,798 Miles of Combined Line 57 Miles of Water Line 195 Lift Stations 16 Booster Stations 3 Storage Facilities 2
Expenses: (excluding capital items and projects)
Revenues:
Sewer Water
Rental (sewer service) $3,023,588 Sales $5,319,782
Administration $1,183,333 Bulk Water $ 14,520
Debt Retirement $2,532,866 Delinquent $ 200,055
Surcharge $ 538,060 Meters $ 20,540
Capacity Fees $ 23,418 Permits $ 8,860
Trucked Wastes $ 255,435 Capacity Fees $ 39,955
Transfers $ 408,952 Deposits $ 190,498
Miscellaneous* $ 417,846 On Account $ 336,908
Miscellaneous* $1,131,453
Totals $8,383,498 Totals $7,262,571 Includes $782,910 in transfers from sewer fund and $206,486 from stormwater for water administration costs.
Debt Service Cover Ratio Wastewater - 3.46 (29%) Water – 3.84 (26%)
Water Rate Comparison for 6000 Gallons of Usage (8 Units): Newark Granville Heath Johnstown Lancaster
Water $21.60 $29.28 $45.28 $48.28 $49.64
Wastewater $23.99 $37.02 $43.49 $47.00 $65.72
Total $45.59 $66.30 $88.77 $95.28 $115.36
Water – Operating Expenses
Administration $1,799,657
Treatment $2,442,112
Distribution $1,211,825
Meter Shop $ 237,330
Debt Retirement $1,923,744
Total $7,614,668
Wastewater – Operating Expenses
Administration $1,811,011
Treatment $2,216,098
Sewer Maintenance $ 590,366
Environmental Lab $ 298,508
Debt Retirement $2,447,798
Total $7,363,781
Financial Pages
Annual Report 2015
3
Current Wastewater/Water Debt Schedule
Wastewater Debt Schedule – January 2016
Debt Amount Rate Source Annual Amt.
Jones/Linwood (due 2022) $28,066 0 OPWC $4,318 Idlewilde–Phase 1 (due 2023) $24,443 0 OPWC $3,260 Idlewilde–Phase 2 (due 2025) $302,053 0 OPWC $33,562 LR Interceptor (due 2026) $1,900,791 3.25/0 OWDA – DEFA/OPWC
1,588,030/312,761 $208,158
WWTP Electrical (due 2027) $1,679,820 0.61 OWDA – DEFA $151,478 HRTS (due 2031 ) $12,141,440 4.14 OWDA $1,094,693 CSO 7 Project* (due 2028) $320,027 3.36 OWDA – DEFA $31,566
CSO 1006-1013 (due 2031) $1,729,370 3.25 OWDA – DEFA $139,469
Project Bond 2012# $467,500 4.5 Bond $32,873
CSO 1030 Project^(due 2034) $1,415,267 2.45 OWDA – DEFA $102,290
Raccoon Creek (due 2024) 6,556,012 2.64 OWDA – DEFA $499,981 Aeration Energy (due 2025) 1,960,913 2.48 OWDA – DEFA $141,892 Channel/Postal (due 2034) $364,040 0.0 OPWC $20,803
Downtown Renovation# $5,451,619 2.01/1.0
OWDA-DEFA/ODOD 4,503,725/947,894*
N/A
Total – 2016 $33,393,467 Total Payments $2,464,343
# In Progress – ODOD portion is stormwater debt (amount list is total project debt)
*Wastewater pays 27% of this total loan – amount is wastewater portion
^ Split 65 Wastewater/35 Stormwater – Amount is wastewater portion
Total Loans – OWDA $33,393,467
Payments $2,341,094
Total Loans – OPWC $ 1,031,363 0% interest loans
Payments $ 90,376
* The total for this loan is approximately at $1,950,000 – This included about $800,000 for stormwater planning costs that were
rolled into this loan. The balance will be split 65/35.
Water Debt Schedule
Debt Amount Source Annual Amt.
WTP Debt (due 2018) $4,480,000 4.5 Bonds $1,495,000 Generator (due 2022) $844,917 3.53 WSRLF – DEFA $78,181 AMR System (due 2023) $1,887,239 3.77 OWDA $151,372 HB 300 Debt (due 2017) $53,704 3.95 Bond (Siemens) $55,677 Water Bond 2012 1,795,000 4.5 Bond $156,660 Downtown Renovation $4,000,000 4.0 Bond $50,000 Total Debt/Payments $13,060,860 $1,914,903
Annual Report 2015
4
The Division of Water and Wastewater is made up of six departments at four different
base locations throughout the City. Other Facilities include 16 Sanitary Lift Stations,
3 Water Booster Stations, 2 Water Storage Facilities and 2 Auxiliary Water Wells.
Water Administration Office &
Meter Shop:
Downtown Newark, 34 South 5th Street
Water Treatment Plant: North Newark on the North Fork of the
Licking River, 164 Waterworks Road.
Wastewater Treatment Plant: East Newark on the Licking River at East
Main Street and Ecology Row.
Water Distribution & Sewer
Maintenance Complex: East Newark, 1275 East Main Street.
Major Facilities
Annual Report 2015
5
pH 8.83 S.U.
Phen. Alk. 4.0 mg/L Total Alkalinity 47.3 mg/L
Stability 0.44 mg/L Hardness 123 mg/L
Phosphorus 0.89 mg/L
Free Chlorine 1.15 mg/L Combined Chlorine 0.04 mg/L
Fluoride 0.93 mg/L Nitrate 1.81 mg/L
Turbidity 0.07 NTU
TOC (raw) 2.79 mg/L
TOC (finished) 1.71 mg/L
Ohio EPA Chemical Monitoring Averages for 2015
Major Projects Completed in 2015
Filters 2 – 4 Effluent Valves were replaced
River Dredge was repaired & Operational
Completed final (9th) year of #1 lime lagoon
cleaning Totaling 193,329 cu.yds. Installed filter effluent Cl2 analyzers.
Replaced 2nd sodium hypochlorite tank lids
Middle flocculation basin chain and sprocket
replacement.
Repaired Recarbonation and Settling basin
concrete walls Repaired #2 finished water pump (5 MGD)
Paint Lab cabinets New Bulk Water Station installed & Operational
Major Project Goals for 2016 Filters 1 Effluent valve replacement.
Source water monitoring programming for Factory
Link.
Start hauling lime sludge from #3 lime lagoon
Increase the performance reliability and security of
WTP Network and computing system for plant SCADA and Data collecting and storing
Replace Rapid Mixer/motor
Lime Silo Painting
Loading the Dredge into the North Fork
Licking River
Water Treatment Plant
Production Data for 2015
Daily Average Production 7.47 MGD
Yearly Total Production 2,733.7 MG
Visit our website for more information on your water
http://www.newarkohio.net/city-services/water-
wastewater-main
Annual Report 2015
2015 Plant Operation Data Annual Average
Ave.
Flow
MGD
Raw
Suspended
Solids
mg/l
Final
Suspended
Solids
mg/l
% Removal
Suspended
Solids
Raw
CBOD
mg/l
Final
CBOD
mg/l
% Removal
CBOD
Raw
Ammonia
mg/l
Final
Ammonia
mg/l
% Removal
Ammonia
7.8 135 5.9 95.6% 118 4.0 96.6% 9.5 1.8 81.0%
Major Projects Completed in 2015
Painted beams and HVAC ductwork in ceiling of
Dewatering Building
Painted final clarifier #2
Replaced one influent gate for #3 final clarifier
tank
Completed Anaerobic Digester Upgrade Study and
sent out RFSOQ’s for engineering.
Painted ½ of the plant security fencing
Began working on Phase II of our Long Term Control
Plan
Replaced plant pickup truck, plant car, and upgraded
one of our mowers to a zero-turn style.
Wastewater Treatment Plant
Major Project Goals for 2016
Replace three servers that run our plant SCADA
system
Complete engineering for Anaerobic Digester
Upgrade.
Paint another final clarifier
Continue to upgrade outdoor lighting with LED
fixtures
Continue asphalt and concrete repairs
Continue painting plant equipment
Continue working on Phase II of our Long Term
Control Plan
Final Clarifier Painting Final Clarifier Gate
Replacement
6
Annual Report 2015
WWTP 2016 Projects
Phase II of our Long Term Control Plan requires us to characterize our sewer system
through modeling and other means as appropriate for a range of storm events to
determine the CSO occurrences and impacts remaining after the CSO reduction projects
that have been completed so far. We are required to evaluate controls necessary to
achieve 90, 95, 99 and 100 percent capture of these remaining overflows. This is
currently being performed with detailed flow monitoring in our collection system, along
with strategic rain gauge monitoring. An updated collection system model will be created
that will serve as the basis for future projects.
The anaerobic digesters were last renovated 28 years ago, and are well past
their life expectancy. Over the years we have sandblasted and re-painted the interior
metal structures, along with replacing some of the water and gas lines. Also, we re-coated
the roofs. The Anaerobic Digester Upgrade Project will include new systems for mixing,
heating, and covers, including gas storage. These digesters are important for their ability
to reduce the amount of organic material to be hauled out, for treating this organic
material to make it suitable for land application, and to produce biogas which is scrubbed
and used for plant heating needs along with the sale of it to our local natural gas utility.
Anaerobic Digester #3 Digester Complex Overview
Long Term Control Plan Phase II Flow Monitoring Schematic
7
Annual Report 2015
8
[Type a quote fr Accomplishments – 2015
Recuperated $76,343.80 through liens placed on real estate taxes.
Hosted a Customer Service Skills Training session presented by COTC’s Workforce Development Innovation Center. Our focus was on public sector customer service skills and gaining public trust.
Customer Service answered 16,679 phone calls with an average wait time of 1:16. Busiest phone day was 2/2/15 with 140 answered calls. Mondays are the busiest day of the week with 11:00am -11:59am being the busiest time of day.
Switched from a Neopost Postage Machine to Stamps.com, requiring less time managing hardware and software for our postage needs.
Equipped all office work stations with new PC’s replacing Thin Clients. This drastically reduced calls to AlphaLink for technical support, and increased office productivity.
Goals – 2016
Select a new utility billing Customer Information System to replace current Eden billing software.
With the addition of a new CIS, establish a user friendly online payment portal , plus implement a kiosk system.
Increase the functionality of our AMI system by acquiring data analytics software, upgrading Data Collector Units and replacing current programming devises with Tough Pads.
Continue Customer Service Skills Training workshops to assist us with our goal of providing exceptional customer service.
Water Office
Account Delinquency Report
Amount Delinquent as of 12-31-2015 (> 90 days) $209,000
Amount Delinquent as of 12-31-2014 (>90 days) $226,000
Delinquent Collection: Delinquent amounts are being collected through
withholding of services, placing liens on properties and in-house collection
services.
Top 5 Consumers of Water & Wastewater Services
Owens 455,902 gpd
Anomatic 367,870 gpd
Tamarack Farms Dairy 171,880 gpd
Licking Memorial Hospital 98,826 gpd
Mobile Power Wash (Industrial Water) 88,005 gpd
Annual Report 2015
9
2015 Accomplishments Renewed 152 water services.
Installed 693’ of 6” water main along Quentin Road North.
Installed 9 new water taps.
Disconnected 12 abandoned water services.
Repaired 41 water main breaks.
Fire Hydrants: Replaced 19, Repaired 125, Painted 850
Completed annual Fire Hydrant flushing program.
Flow tested 37 Fire Hydrants.
Valves: Repaired 80, Replaced 13, Worked 687
Recorded 5,623 curb box location in GPS.
Watermain Replacement on Lawnview.
Goals for 2016 Upgrade water main on Woodlawn and 25
th from Buckeye Ave. to West Main St.
Continue to upgrade old galvanized water services.
Continue fire hydrant flushing in warmer months.
Resume valve maintenance program.
Continue to re-paint fire hydrants to make each more presentable and quickly
identifiable with color-coded hydrant “bonnets”. Color-coded bonnets quickly identify
critical fire flow rates.
Continue GPS programming eventually recording all water curb box locations.
Line stop installation on the Square on some 100+ year old pipe.
WATER DISTRIBUTION
Annual Report 2015
10
Accomplishments 2015 Responded to 9 plugged sewer orders on city mains.
Responded to 41 sewer orders that were on property owners.
Televised just under 130,000 feet (24.6 miles!) of sewer mains.
Pressure cleaned (“jet”) more than 200,000 feet (37+ miles!) of sewer mains.
Inspected CSO’s 73 times after every moderate to heavy rain event.
Manholes Worked, 187 repaired or replaced.
Manhole Inspections Worked, 1,404.
Goals for 2016
Continue televising sewer mains to determine if repairs are needed in an effort to reduce
the chances of a catastrophic sewer failure.
Complete upgrade of sanitary and storm lift stations with SCADA monitoring system.
Continue to monitor CSO’s for Long Term Control Plan (LTCP).
Continue with preventive maintenance work on manholes and sewer mains to provide
customers with reliable and uninterrupted service.
Continue to be heavily involved in the Downtown Renovation – Phase I.
Continue to be heavily involved in the LTCP – Phase II.
SEWER MAINTENANCE
Annual Report 2015
10
SAFETY
Safety continues to play an important role in our daily activities within the
Division of Water and Wastewater. In 2015, the division incurred 6 accidents while
working 103,186.75 hours. Two of the 6 injuries were recorded as “lost time” accidents
resulting in employees missing 17 days of work. Those injuries were an injured shoulder
due to a fall and an injured back. One recordable accident was due to results of our
annual hearing evaluations and an employee received additional training as required by
OSHA.
In 2015, the Ohio Environment Association again recognized two of our
departments for their safety programs. The Sewer Maintenance Department received the
2014 OWEA Safety Award for Collections with 1-9 employees and the Wastewater
Treatment Plant received the 2014 OWEA Safety Award for Treatment with 10-20
employees. The OWEA Safety Award is presented each year for having a
comprehensive safety program that is actively used in the workplace. This award
indicates firm adherence for sound safety work practices.
Training also continues to be an important part of our daily duties. Training
whether done under the category of “Safety” or “Educational” are tracked and then used
as “contact hours” in order for employees to re-new individual job required OEPA
licenses. During 2015, the Division of Water and Wastewater made available 60.75
contact hours through 58 in-house educational training sessions which totaled 461.75
man hours. Safety training accounted for 261.5 of those hours. Some of this year’s
topics included Hearing Safety, How heat affects the body, and OSHA’s new Globally
Harmonized System, which replaces our old Hazard Communication Plan. This past year
employees were once again offered the chance the receive Adult and Child CPR Training
including the use of an Automatic External Defibrillator (AED). A total of 27 employees
signed up for this voluntary training. Employees again received a refresher in Confined
Space Entry Procedures. Confined spaces are a serious danger in the water and
wastewater industry and yearly refresher training is a top priority.
In an effort to keep current with new equipment and products the Division uses many
resources. Webcast training from the Ohio and US EPA, the Water Environment
Federation, and the American Water Works Association are used to help address those
comprehensive issues. Working with our online training provider, 360water.com,
employees have access to training that is site specific to the Newark Water and
Wastewater Treatment Plants. Our online training website contains 31 wastewater and 7
water site specific courses. We also provide 3 training courses on our asset management
program, Lucity and 24 general utility topics. This past year employees earned 198 hours
of EPA approved training from use of this website.
Annual Report 2015
11
Over 30 Years of Service Stan Vinning Wastewater 1974
Don Dyar Water Plant 1977 & 11 Roger Loomis Water Office 1985
Avg. Age as of 12/2015 – 48.06
Avg. Years of Service with the City - 15.35
*includes service time outside
Division of Water and Wastewater
20 to 24 Years of Service Phil Tudor Wastewater 1991 Ben Roberts Dist./Collection 1991* Darin Wise Wastewater 1991 Jeff Krauskopf Wastewater 1992 Bryan Curry Wastewater 1993 David Wells Distribution 1993 Elizabeth Beckman Water Office 1995* Russ Livingston Water 1995 Joe Hickman Water Office 75 & 06
Retired - 2015 Harry Shannon Collection 30+ years Terry Barnhart Collection 13+ years
25 to 29 Years of Service Mark Wachter Water Plant 1986 John Kreager Dist./Collection 1986 John Johnston Meter Shop 1986 Mark Butler Meter Shop 1986 Dave Moran Meter Shop 1987 Randy McDaniel Env. Lab 1988 Ed Nutter Water Office 1988 Jon Moulton Wastewater 1989 Trent Johnson Meter Shop 1990 Nancy Taylor WW Lab 1990 Trent Johnson Meter Shop 1990 John Johnston Meter Shop 1986
Human Resources
15 to 19 Years of Service
Jeff Postle Distribution 1996 Paula Glosser Water Office 1996* Teresa Robb Water Office 1996* Andrea Beichler Water Office 1997 Cindy Veatch Water Office 1997 Lori Bane Water Office 1997* Ed Metzger Water 1997 Tammi Gall Water 1998 Sherry Koklich WTP/WWTP 1999 Catherine Austin Water Office 2000 Keith Hampshire Water 2000
10 to 14 Years of Service
Mary Hull Water Office 2001* Clint White Wastewater 2001 Drew Forgrave Dist/Collection 2003 Ron Supplee Collection 2003 Bill Charles Water 2004 Jeremy Moore Distribution 2004 James Robb Collection 2004
Angela Reischman WW Lab 2004 Trophy Iler Collection 2005* Shawn Wagner Water 2005 Jay Fisher Wastewater 2005*
