MAY 10,2000

FOR THE MAINE MEDICAL CENTER FAMILY

Burton namedEMS Medical

DirectorJohn Burton, MD, Emer-

gency Medicine Research Direc-tor, has been named Maine EMSMedical Director, a post he willhold until March 2002. This isthe first time a physician fromSouthern Maine has held thisposition. Dr. Burton will chairthe Medical Direction and Prac-tice Board (MDPB) and act as anex officio consultant to Maine'sBoard of EMS. He will alsoparticipate in conferences withother State Medical Directors inthe country, keeping a focus onNew England.

The Medical Direction andPractice Board (MDPB) is de-signed to improve the emergencyresponse for all Maine residentsdespite the state's mix of ex-tremely rural and urban areas.The board is made up of sixphysicians who are EMS MedicalDirectors for their respectiveregions, the Maine EMS Direc-tor, and the Maine EMS MedicalDirector. The MDPB reviews andestablishes pre-hospital practicefor EMS providers from basicEmergency Medical Techniciansto Paramedics, and has manyother functions. This group isresponsible for setting the scopeof practice in the setting of pre-hospital care inclusive of medica-tions, devices, protocols, etc.

Project Team members Marj DeSanctis, (left) Kathy Harris, MikeCollier, Sheila Parker, and Linda Wright work closely with staff onperformance improvement. AV Photo.

Journey to Excellence.. .continues Its courseMaine Medical Center's

Journey to Excellence is movingforward. The next transition forthe initiative is to become anintegral part of how we conductbusiness at MMe. Now is agood time to look at what hashappened and how the Journeyhas progressed.

We have a lot to show forour effort and there are manypotential opportunities leftuntapped. Our Project Team willcarry forward with the difficultand ongoing work of perfor-mance improvement.

As a result of the work putin over the past year by hun-dreds of people, Maine Medical

Center expects to save $2.4million in expense reductionsand an additional $3.6 million inrevenue enhancements this fiscalyear. Nearly $2 million has beeninvested in people and equip-ment to improve processes. Thefear of layoffs did not materialize.In fact, some of the more success-ful projects to date have includedadditional staff to improve effi-ciency.

The new Cardiac SurgeryRecovery Unit profiled in the lastissue of What's Happening is anexample of a successful Journeyto Excellence project. It improvedpatient care and defined some

JOURNEY, SEE P.S

New servery toopen soon

The long awaited opening ofthe new servery is approaching.Although the date has not yetbeen finalized, sometime nearthe end of May the servery willopen its doors for staff to view.A grand opening ceremony isbeing planned to celebrate themany months of hard work onthis project and to recognize thepatience MMC employees haveshown throughout the process.

It was not by coincidencethat we chose a time for theopening when many employeesare on vacation. We are hopingto have what they call in therestaurant business a "soft open-ing". The rationale behind the"soft opening" is to allow Foodand Nutrition Services staff tobecome familiar with the newequipment, job layout, and trafficflow. They will need to workout the kinks -- hard to do witha crowded facility!

Supervisors are being askedto consider staggering theiremployees' lunch breaks the firstweek the new servery is open.As everyone becomes comfort-able with the facility, staff will bebetter equipped to serve largernumbers of customers. In themeantime, the temporaryservery will remain open for thefirst few days.

Food & Nutrition Serviceswill work hard to make this asmooth transition. They lookforward to working in the newfacility. 'J\s a manager, this is avery exciting time for me. Whenthe new servery opens, we willhave one of the most beautifulrestaurants in Portland," saysBeth Creeden, Manager of CashOperations.

Outreach Education Councilpresents

Developing Personal Presence &Influencing Outcomes:Interpersonal Effectiveness in Professional Practice

June 2, Dana Health Education Centerfeaturing

Vicki D. Lachman, RN, PhD, CS, CNMPresident, V.L.Associates, Philadelphia

In order to impact practice and care decisions, nurses and otherproviders must possess the skills essential for personal effectiveness.Through discussion, participants will examine behavioral options forinfluencing outcomes, persuasive communication, and strategies forsuccessful negotiation and agreement.

Dr. Lachman's expertise, coupled with her dynamic practical andthought-provoking style, will prompt immediate application forfuture performance. FMI, call 871-2290.

Research 2000:For a Healthier Millennium

Can you image your life with-out an aspirin for your headache orfever-reducing medicine for yoursick child? We take these simpleremedies for granted, but there wasa time when these didn't exist.

Come to Research 2000: For aHealthier Millennium, the FirstAnnual Research Forum, to learnmore about how an idea getsthrough the process of scientificevaluation to clinical use. You'lllearn why it's important for MMCto participate in "researching newways to provide care", to help in thedevelopment of the treatments oftomorrow - to make a better life forour community and beyond.

The research forum will:• showcase wide-ranging re-

search activities by multiple disci-plines at MMC

• stimulate new scholarlyactivities and scientific investiga-tions within the MMC community

• encourage networking andcollaboration across various disci-

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plines and departments• instill within the entire MMC

community the importance ofresearch

Research 2000 takes placeWednesday, May 31, and Thursday,June 1, in the Dana Health Educa-tion Center. Congressman TomAllen will be the keynote speaker onMay 31 at 0915 hours in the Audi-torium. He will provide an updateon the federal research agenda, thelink of research to clinical care, andthe current status of the prescrip-tion drug issue. Research 2000 willoffer poster and oral presentationsby MMC faculty on a wide range ofresearch topics; a resource room willbe' open both days. Come by tolearn about the administrativeprocess, find useful websites, andask questions. Please join Dr. E.].Lovett_on June 1 at, 1300 hours inthe Auditorium for a "ResearchUpdate".

For more information aboutResearch 2000, call [an Trott,842-7137, or Tory Kinney, 842-7923.

of Food and Nutrition Services.In order to provide the certifica-tion course here, MMC is re-quired to have an instructor whoscores 90% or higher on thecertification exam. Gerry Goulet,Production Manager, who hasbeen certified for five years, didjust that! Last spring he traveledto Chicago where he received thenecessary education that allowshim to teach the course righthere at MMC.

It is the goal of the Food andNutrition Services Departmentto have all of the cooks andmanagers 'ServSafe' certified.This will occur over the nextseveral months. Everyone ofGerry's 13 students passed theexam. He says "This is a big dealfor some of us who have beenout of school for a while". Theexam includes 80 questions andyou need a score of 70 or betterto pass. Instructors such as Gerryreceive periodic updates, whichthey then share with those whohave already completed thecourse. This way, staff alwayshave access to state-of-the-artpractices in food preparation andsafe handling. When you visitthe Food and Nutrition Servicesoffice on the ground floor of theRichards Wing, you will see thecertificates of the proud gradu-ates on the wall.

The following employees are'ServSafe' certified. From theBrighton campus: RolandGosselin, Mike Tardiff, Marc

What's Caring To Make A Difference all about? It's about peoplewho make MMC special. It's about thefolks who are quietly working hardeach day to improve themselves, improve their departments, and improve thequality of life at MMC for everyone who enters our doors.

'ServSafe' graduates are prepared to serve us the best! AV Photo.

SERVSAFE Program Benefits Em-ployees and Patients

Do any of us who eat ourmeals in MMC's Cafeteria orassist patients with their nour-ishment ever think about all thatgoes into preparing the nutri-tious, tasty, and perhaps mostimportant of all, safe food weenjoy every day? The Food andNutrition Services Departmenthas taken an important stepforward in their continued com-mitment to safe food handlingby subscribing to the 'ServSafe'Certification Program, sponsored

by the National RestaurantAssociation Educational Founda-tion. There are currently 21managers and cooks from allthree of MMC's campuses whohave completed the 20-hourcourse of study which is sched-uled over a four-week period.

"We are so very proud of allof our employees who havecompleted this program. Wewant everyone to know aboutit", says Mary Keysor, Director

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Dunton, and Eddie Hammonds.From the Scarborough campus:Tom Allain. And from the MMCcampus: Gerry Goulet, PaulSaucier, John Romano, ErlonValliere, Dana Dery, DannyCummings, Debbie Guild, JoeBarbeau, Greg Warming, Marga-ret Goodwin, Allie Diffin, RogerLeBlanc, Clara Pellecchia, Tho-mas Fournier, Tracy Young, andTina Sprague.

There are many rules of safefood handling that are impor-tant, especially when servingpatients who are already in acompromised state. The coursehas many objectives and coversthe spectrum from buying, re-ceiving, and storing, to servingand re-therming food if neces-sary. Did you know that thedanger zone for food is from 41°

to 140°? In other words, thethousands of pounds of foodhandled and prepared here in aday must be kept refrigerated ator below 41° and served at atemperature no lower than 140°.As you can imagine, this is nosmall task. There are also verystrict guidelines that prescribehow quickly food must bebrought from a frozen or refriger-ated state to serving tempera-ture. The Food and Nutritionstaff involved in food preparationhere monitor and record foodtemperatures before and afterevery step of the preparationprocess. Wow!

Whether it's an egg saladsandwich from the sandwich baror a baked chicken dinner for thepatient, our cooks know exactlywhere the ingredients have been,for how long, and at what tem-perature from the point of deliv-ery all the way to becoming ameal. Every batch of food thatgoes through the kitchen's cook-

What is HACCP?Hazard Analysis and and procedures to eliminate

Critical Control Points, com- threats and make proceduresmonly referred to as HCAPP, stable. In the case of foodis a science- based, industry- operation, it ensures that eachmanaged, process control food product is safe for con-approach to safety. It was be- sumption. When JCAHOgun in the 1960s as a surveyors visit the Foodcollaboration between (~~) and Nutrition Servicesthe Pillsbury Baking . '", Department, they willCompany and the Na- , ask, "How does yourtional Aeronautics and ~ hospital ensure that foodSafety Administration. The and nutrition products areprocess starts with a system- wholesome and safe?" A goodatic analysis of all of the steps response is to describe thein a production system. The work of the hospital's HACCPanalysis is then applied to the team.production steps to determine This is yet another waythe points at which threats Gerry Goulet and all the staffcan become hazards. The who prepare our meals showHACCP established policies their commitment to all of us!

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chill process includes a 'ghostpack'. This gives Gerry and hisstaff a sample for accurate followup and testing in the case of acomplaint regarding possiblefood contamination.

All of this strict attention todetail has proven benefits: in the15 years that Gerry has beenhere, there has not been a docu-mented case of food contamina-tion for a patient, staff member,or visitor. Food and NutritionServices staff work closely withboth Gwen Rogers in InfectionControl and Roger Boyingtonfrom Engineering. Gwen andRoger are part of the hospital'sHACCP team (see insert). Foodand Nutrition Services contractswith an outside laboratory thatspecializes in food testing to doquarterly audits and site of thefood handling practices in thekitchen. They follow guidelinesset by the U.S. Public HealthServices Food Code Book 99.

Gerry and his staff take theirresponsibility very seriously.After all, they are cooking everyday for their 'workplace familyand friends'! Thanks for CaringTo make a Difference in the mealsyou serve to all of us!

You Can Hear a SmileWhen dealing with custom-

ers, clients, or vendors on thetelephone, be sure to smile!Studies show that customers willhear the difference. They'll bemore likely to respond with asmile of their own and possiblybe more apt to meet your need!Source: Get Smart! By Rieva Lesonsky

Caring To Make A Difference is amonthly publication of the ContinuousProductivity and Quality ImprovementOffice. Ideas, questions, and commentsmay be directed to Cindy Bridgham,CPQIOffice, at 871-2009, Fax 871-6286.

Take a walk -- theAHA Heart Walk

Saturday, May 20Deering Oaks Park

Registration: 0830-0930 hoursWalk: 0930 hoursHealth Fair: 1030 - 1400 hours

MMC and Hannaford aresponsoring this year's AmericanHeart Association's Heart Walk.This annual event educates thecommunity about cardiovasculardisease -- the leading cause ofdeath in this country, raisesfunds to support the work of theAHA, and provides the commu-nity with cardiovascular diseaseprevention information.

MMC has made a tremen-dous commitment to cardiovascu-lar disease through our patientcare, education, and researchefforts. We are eager to have asmany employees as possible getinvolved in this fun event thatsupports our work.

How you can get involvedBecome a company leader

We need motivated staff tohelp recruit others to join theMMC walk team. If you'd liketo be a company leader, callKevin McGovern at 871-2923.Walk with us

We'd like you and yourfamily members and friends tojoin us for the walk. Each walkerwill receive a free T-shirt. To signup, call Avery Kamila at871-2196.Participate in the Health Fair

MMC will have a majorpresence at the Health Fairfollowing the walk. Our staff willprovide a blood pressure screen-ing and massage, exercise, andcooking demonstrations. If youhave heart-healthy informationor a demonstration to share withthe community, please call AveryKamila at 871-2196.

Volunteer for events thatraise funds for children's services

The Barbara Bush Children's Hospital at Maine Medical Centerorganizes events each year to raise funds for programs and services.The success of these events relies heavily on volunteer participation.Your help is needed! To volunteer, please contact the CMN office at871-2101 or e-mail Don Richard at richad@mail.mmc.org. Eachvolunteer receives a stellar Barbara Bush Children's Hospital t-shirt!

Volunteer to help insure the success of these events:Saturday, June 3, & Sunday, June 4: The annual Children's MiracleNetwork Broadcast held at the WGME studio at 1335 Congress St.Sunday, June 4: The Children's Miracle Network at the Old PortFestival on Federal St. between Exchange and Pearl. An event whichwill raise around $7,000 this year!June 28: Century Tire/BBCH Day at the Sea Dogs. 20 volunteersare needed to help sell raffle tickets on game day Free admission tothe game for all volunteers!August 6: $10,000 Miracle Raffle, winner drawn. Volunteers areneeded to help sell tickets, between now and August 6. Only 250tickets will be sold, each ticket costs $100. Buy a ticket by yourselfor with a group of friends.

JOURNEY, FROM P. Ikey new roles for staff who willmanage the unit.

The addition of a holdingroom in the CatheterizationLaboratory has greatly improvedefficiency and the patient experi-ence in the labs. Patients previ-ously had to wait in the labitself, which tied up the lab anddelayed the next case. The hold-ing room provides a secure placefor patients to wait and allowsthe next case to get started.. More than $1.2 million ofthe Joumey to Excellence savingshave been accomplished in theSupply Chain project. The hospi-tal is saving money on every-thing from pens to cardiac stents.These savings benefit everyone.Money saved on supplies andequipment is money that doesnot have to be saved in salaries.Investments in other improve-ments are also made possiblethrough these savings.

5,

Another form of success isrevenue enhancement. Finalplans should be approved soon tomake changes in how charges are"captured" and insurance pre-approvals are obtained. Addi-tional revenue that MMC willreceive will more than cover theincremental staffing cost.

A new inventory and charg-ing system for patient care unitswill be trialed over the next fewmonths on R5 and ASU. ThePAR-EXsystem provides auto-matic capture of charges forpatient items and automaticallykeeps the inventory at the rightlevel.

Other projects still in theworks cover such areas as selec-tion and hiring, capture of IVcharges, a pilot project in hemo-dynamics, redesign of the imag-ing process in Radiology andadditional purchasing ideas.

Over the next few issues, wewill profile these projects andmore in greater detail.

Celebrating an essential professionMMC's Emergency Depart-

ment celebrates National Emer-gency Medical Services weekMay 14-20, recognizing thevarious levels of EmergencyMedical Technicians.

Basic EMTs are licensed togive basic emergency first aid(immobilize a patient, adminis-ter oxygen, control bleeding).The Intermediate level mayestablish IV lines, intubate, andmonitor cardiac rhythms. Para-medics, the most advanced level,are licensed to establish IV lines,administer medications, intu-bate, monitor cardiac rhythms,and perform defibrillation orother advanced procedures.

The Regional EmergencyMedical Information System islocated in MMC's ED and is theentry point for patients broughthere by ambulance. REMISnotifies the ED of incomingambulances -- alerting thetrauma team as necessary, coor-dinates transfers to MMC, andhandles disaster management.REMIS is staffed 24 hours a day

by EMT, some of whom areParamedics. EMS training focuseson patient assessment, emer-gency care, and transport to thehospital; the skills taught toEMS personnel are vital to whatREMIS is all about.

Last year, REMIS handledmore than 16,000 calls. Mostcome by radio, but a fair amountcome by cell phone. REMISnotifies ED staff and the traumateam depending on whetherincoming patients are directadmits, or are in non life-threat-ening, life-threatening, or poten-tially life-threatening situations.

REMIS staff are the liaisonbetween EMS personnel and theED. Medications and suppliesused while transporting patients(cannulas, IV supplies, ET tubes,etc.) are resupplied by REMIS toEMS providers. REMIS techni-cians also coordinate with theCardiac Catheterization Labwhen patients fitting criteria forcardiac studies are expected.

REMIS coordinates approxi-mately 500 patient transfers a

year, including adult and pediat-ric trauma and neurosurgicaltransfers from other facilities.They work with SCU, NICU,and MEDCU when the Angel 1truck transports pediatric andneonatal medical transfers fromother hospitals to MMC.

An important REMIS func-tion is coordination of patientdistribution when there is adisaster. If there are multiplepatients from a car or boatingaccident, etc., in greater Portland,the ambulance notifies REMIS,estimating how many patientsthere may be. REMIS works withthe ED attending physician andother hospitals to decide howmany patients will go to eachfacility, maintaining open com-munication with the scene andinvolved hospitals all the while.

As if REMIS technicians arenot busy enough, they also takeall phone calls for the MainePoison Center, handling morethan 26,000 calls in 1999. Formore information on EMS orREMIS, please call 871-2950.

Participants needed forendometriosis treatment study

If you have endometriosis, you may qualifyfor a medically supervised study to learn whethera new investigational drug can relieve pain fasterand with fewer side effects than a standard drugthat is currently used to treat endometriosis.

To qualify you must:• Be between the ages of 18-45• Have regular menstrual cycles (every 20-40 days)• Have been diagnosed with endometriosis withinthe past 2.5 years • Currently have pelvic pain orpainful periods

For more information call:Helen Cyr- Alves, 842-7911, or Judy DeMena,842-7100Maine Medical Center Research Institute,Endocrine Research Program

Marketplace .In order to ensure that everyone hasan opportunity to use the Marketplace,ads may be placed once only. Repeatswill be permitted only on a space-available basis.

FOR SALESprint PCS Qualcom phone w/ACcharger. Perfect condition. Changingphone services. $25. Call 771-7922.Eastern Prom Condo. $150K. Deckview of Casco Bay/Islands. 2-3 BR,Victorian style, hdwd flrs, WID, D/W, new gas furnace & hot water.1600 + sq ft & storage. Call 766-2490.Brand new Bunn coffee brewer w/two warmers & two coffee pots.Never used. Asking $200. Call 772-4444.1990 Ford Taurus wagon with 3rd

seat, power everything, one owner,I 10K miles. $1,900 or BO. Call883-6914.1973 Pontiac luxury LeMans, 350V8 engine, 85K miles, blue, goodcondition. $2,000. Call 780-8623.Custom, navy blue queen-size bedw/ bookcase headboard, matchingnightstand. Simmons Beautyrestmattress. $450. 797-0057.1993 Dodge Grand Caravan SE.pw, PL, cruise, aic, tilt wheel, tintedglass, AM/FM cassette, sportswheels, rear wiper & defroster, roofrack. Extra seat incl. V. good condo96K miles. Inspected 4/2000.$4,500. Call 892-9355 eves.1993 air conditioner. 5,000 BTUs.Excellent condo $70. White rangehood, like new. $20. Call 729-0942.Alto saxophone. Reynolds. New,only played 6 times, willing to let itgo cheap! Value $800 - $900, makean offer. Call 780-4784.Foos-ball table. Excellent condo$250. Call 797-0057.

FOR RENT3 BR, HDWD flrs, beautiful wood-work & stained glass. Tiled BA & K.New K. Parking, garage. Near USM

on dead end street. Near MMC$1,300/mo. + utils. Available JulyI st. Call 780-6557 or 774-1753.Miramichi River salmon fishinglodge, New Brunswick, CA; built1999. Exceptional fishing; greatfamily vacation; sleeps 8-10. Call799-2190 or fax 767-6195.4-season cottage on Embden Pond.1 hr. 45 min. from Portland & min.from Sugarloaf. $550/wk for June.$725/wk July & August. Other ratesavail. Call 797-6025.Large 3 BR in historic building,West End. Original moldings,HDWD floors, porch. 1 off-streetspace avail. NS/no pets. $1,1OO/mo.Call 617-930-4311.241 Walton St. off Stevens Ave.Duplex w/4 BR, 1 V2 BA. RenovatedwlDlw. WID hookup, new carpet.Parking. $1 ,100/mo., no dogs, NS.Available 6/15. Call 828-4401.2 BR apt, 3rd fl., I block from East-ern Prom, Casco Bay. Yard, porch,laundry in building. $700/mo. incl.utils. Avail. June. Call 541-7503days or 878-5708 evenings.Well maintained 2 BR lakefrontcottage. Private. Small lake just 10miles from Portland w/ good swim-ming. Avail. weekly in June, July,August, October. $635/wk. in peakseason. Call 772-1843.Lovely spacious 4 BR, 1 V2 BA homein Portland (Stroudwater), less than3 miles from MMC 1--2 roomsavail. June - August (or just June).We're gone June, and out duringJuly & August. $400/mo. Call 874-4057, leave message.Sunny, spacious 3 BR on quietfamily street in Woodfords area.Owner-occupied. HDWD floors,fireplace, garage. Lease. Avail. 6/1 or9/1. $800+ utils. Call 780-4602.2 BR 2nd flr apt, tiled K counters,HDWD fl, LR, DR, tiled BA, yard,garden, quiet street, East End. WIDin basement. $875/mo. + utils,starting 6/1. Call 228-7356.

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The deadlines forannouncement-length itemsand MARKETPLACE are

May24 forthe June7 issueard

June7 forthe June21 issue.All items must be in wnting

and may be sent byinteroffice mail to the Public Information

Department, bye-mail to FILIPL,or by fax to 871-6212.

Camp w/ROW to Sebago Lake.Quiet, private road. 2 BR w/loft &porch w/view of lake. Sleeps 8.$475/wk. Call 767-3000.

ROOMMATEWANTED

Single F,NS to share furnishedCape in OOB. Located on publicgolf course, 15 min. to beach. $650/mo. + 1/2 utils. Call 706-327-9224.Responsible M!F for West End 3 BRapt. ASAP. 15 min. walk fromMMC $375/mo. + 1/2 utils., sec.dep. Must get along w/2 cats. Call871-6279 or 415-2538.Seek 2 M/F for June 30. Lg. 3 BR 3rd

flr. apt. across from Westgate Plaza.Lg. 1(, DR, LR. Sunny. Split $700/mo. + utils. Oil heat, fixed rate of.66 cents/gallon. Call 828-0175.

CHILD CARE23 YO college grad seeks nannyposition (ASAP thru mid-Aug.). 10years + exp., great refs., car, lovekids! $12 - $ 15/hr. Call 829-3878,leave message.

WANTEDMMC resident & spouse seek houseor duplex to rent starting mid June.Near MMC, 2 + BR &WD hookup.2 cats. Call 610-967-2651 or e-mailkevinM@ot.com.Perennials. Help enliven my newgarden! Call 846-9583.

at Maine Medical CenterAll Healthviews. Comm.month TV Network TV 4,

Thursdays, 1400 and2000 hours; Fridays,0700 hours.

May 20 AHA Heart Walk, 0930-1400 hours, Deering Oaks.Call 871-2196.

June 9 Honor Night.June 17 FirstCare Safety Fair,

1000--1400 hours,MMC Brighton.

MMC has atoll free number

People calling MMC forinformation or to make appoint-ments can now call our new tollfree number. Dialing 1-877-339-3107 will put callers in touch withthe MMC switchboard, where theoperator will direct calls to theappropriate department.

This new toll free number isaccessible from anywhere in thecountry and will help callerseasily reach the services theyneed. Please provide this numberfor all hospital transactions unlessyou have a department-specifictoll free number to offer yourpatients or customers.

D Change name or address asshown on address label.

D Remove my name from yourlM7at~ Happening?milling list.

Get an employee discount on a cell phoneLearn how you can benefit from the corporate benefits of

Verizon Wireless Analog or DigitalChoice phone service. A Verizonrep will host information tables at each campus from 1000 to 1400hours on the dates below. Special employee plans are available.

May 17 at MMC Bramhall CampusMay 18 at Brighton CampusMay 19 at MMC Scarborough

Greater Portland Asperger's Syndrome Parent Support Groupfor parents of children with Asperger's Syndrome

First meeting to be heldTuesday, June 6, 1900-2100 hours, Dana Center

FMI: contactAsperger's Association of New England, 617-527-2894,

or Barbara WIrth, 774-2313

Camp Sunshine: A retreat for critically illchildren and their families

A unique program offering recreation, group support, and on-sitemedical support. Care provided by Maine Center for Diabetes

staff during Diabetes Week, May 21--26. MMC provides tertiarycare when needed. For more information, contact Camp Sunshine,

207 -655-3800 or email retreat@pivot.net

Call K-A-F-E (x5233)You'll hear the soup, hotentree, heart healthy, and

vegetarian choices, and thegrill offerings for the day

in MMC's Cafeteria.

Please retum this address label inan envelope to the PublicInformation Department.

MAINE MEDICAL CENTER 22 BRAMHALL STREET PORTLAND, ME 04102-3175

The MaineHealth® Family