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In this presentation we discuss how to design and implement a growth system and once that is complete we will talk about growth strategies for a recession by introducing and discussing a Frost & Sullivan proprietary tool called the Growth Excellence Matrix, which we sometimes refer to this as GEM. The Growth Excellence Matrix is our strategic approach to measuring a company’s future growth potential as a function of their strategic excellence and implementation excellence relative to their competitors. In this session, Craig will examine techniques that help identify areas for improvement and opportunities for growth in developing strategies which are realistic and achievable based on both internal as well as external challenges to growth. He will also discuss in detail the key fundamentals driving the future success of leading organisations and provide insights for creating a culture that will foster and ultimately lead to thought leadership, growth and innovation.
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Chairman’s Series on GrowthInvesting in Your Company’s Growth Potential:
Plotting Your Course Along the Growth Excellence Matrix
Presented by
Craig Baty
Global VP, IT Practice,
Sydney, Australia
Frost & Sullivan
21 April 2009
2
Agenda
1. Overview: Where We Are in the Series
2. Why Measure the Future Growth Potential?
3. Introduction to the Growth Excellence Matrix (GEM)
4. Key Applications
5. Validating the Model
6. Competitive Benchmarking
7. Serious About Growth: Next Steps
3
Polling Responses from March APAC/J CSG
W hich o n e o f th e follo w ing to o ls is you r co m p an y us in g to d rive g ro w th?
Strategic Planning
33.3%
N ew Product D ev elopm ent
66.6%
C om peti tive Posi tioning and Branding
33.3%
Sales Optim ization
66.6%
D is tribution C hannel Optim ization
66.6%
Is M &A a cu rren t co mp o nen t o r fo cu s in yo ur grow th s tra teg y?
Yes
100.0%
N o
0.0%
Do you feel that you have as sophisticated an approach to M &A as you would ideally like to have?
Yes
0.0%
No
100.0%
4
The Growth Acceleration System
5
Introduction to Growth Excellence Matrix (GEM):Ford in Hybrid SUV market
Growth Excellence Matrix
Honda
Toyota
Chevrolet
Hyundai
Dodge
Nissan
Ford
0
5
10
0 5 10
Implementation Excellence
Gro
wth
Str
ate
gy
Ex
ce
lle
nc
e
Growth Strategy Factors:
Ford is losing global market share year after year
Toyota and Honda have most potential to gain / grow market share in Hybrid market
Ford is early adopter of technology trends, but suffers with high cost to manufacture
Toyota first to market with affordable, mass production hybrid
Ford does not try to compete with other auto-makers by “best in class” practices, they focus on consumer perspective with investments in end-user data instead of market trends
Implementation Excellence Factors:
Ford has invested in costly, high-profile marketing campaigns that do not translate to consumer sales
Ford has high brand cache in APAC markets as luxury vehicles
No unified growth strategy, they are trying several diverse strategies at once and hoping one will work
6
Growth Strategy Excellence Factors
1. Benchmarking Growth: Industry and Company
2. Culture of Growth, Innovation and Leadership
3. Vision Alignment between Leadership and Staff
4. CEO’s 360 Degree Perspective is Leveraged
5. All 10 Growth Processes are Leveraged
6. Growth Pipeline System
7. Growth Strategies are Evaluated through All Research Methodologies
8. Key Growth Careers (CEO’s Growth Team) are Leveraged
9. TEAM Research Leveraged to Generate Ideas
10. Leadership Focused on Growth
** Each factor is scored on a scale of 1-10 (10 is high)
7
Implementation Excellence Factors
1. Best Practices in Sales & Marketing
2. Best Practices in Research & Development
3. Best Practices in Key Support Departments
4. Best Practices in Leadership
5. Best Practices in Finance
6. Vision Implementation Alignment
7. Best Practices in Project & Business Planning
8. Training on Best Practices
9. Culture of Growth, Innovation and Leadership
10. Best Practices in Implementing the 10 Growth Processes
** Each factor is scored on a scale of 1-10 (10 is high)
8
The Growth Excellence Matrix: Growth Strategy vs. Growth Strategy Implementation
Current position based
on Strategy &
Implementation
Growth Excellence Matrix
GEDell
Ford
United Airlines
Home Depot
VC Startup
Client
Starbucks
AppleNetflix
AT&T
Hyundai
Mercedes
McKinsey
Bank of America
0
5
10
0 5 10
Implementation Excellence
Gro
wth
Str
ate
gy E
xcell
en
ce
9
Growth Excellence Matrix: 4 Key Applications
• Competitive Benchmarking Future Growth Potential
• Merger & Acquisition
• Growth Investing
• Vision Alignment
10
Developing a Valid and ReplicableGrowth Measurement System
• Provide support to highlight and enhance GEM as a powerful
benchmarking tool.
• Enhance the ability of GEM as a diagnostic tool and as a prescriptive
tool.
• To validate GEM as a predictive tool, providing evidence that it
positively impacts company growth and performance.
11
Growth Strategy Excellence
The Dynamics of Growth Strategy Excellence, Implementation Excellence, and Growth
Growth
Implementation Excellence
The effectiveness of growth
strategies on growth depends
on the level of implementation
excellence.
12
High growth companies generally have higher index scores across
all the growth strategy excellence attributes
0%
20%
40%
60%
80%
100%
Glo
bal P
ersp
ectiv
e of S
trat
egy
Synth
esis
of T
echnolo
gy P
ersp
ectiv
e
Bes
t Pra
ctic
es P
ersp
ectiv
e
Res
earc
h Supp
ort T
EAM
Inte
grat
ed U
nderst
andin
g of I
ndust
ry
Gro
wth
Sys
tem
or G
row
th P
ipel
ine
Visio
nary L
eaders
hipG
row
th W
orksh
op
Low Growth Ave Growth High Growth
Ind
ex
Sc
ore
13
High growth companies generally have higher index scores across
all the implementation excellence attributes
0
0.2
0.4
0.6
0.8
1
Team
Cons
ensus
on Str
ateg
y
Bes
t Pra
ctic
es fo
r M
arke
ting
Bes
t Pra
ctic
es fo
r Sal
es
Bes
t Pra
ctic
es fo
r M
anag
emen
tSen
se o
f Urg
ency
Focused
Tra
inin
g on B
est P
ract
ices
Man
agem
ent o
f Chan
geG
row
th E
nviro
nment
Low Growth Ave Growth High Growth
Ind
ex
Sc
ore
14
Growth System or Growth Pipeline
The impact of growth strategies varies across levels of implementation excellence
Best Practices Perspective
Strategies that significantly drive growth
IMPLEMENTATION EXCELLENCE
Low Average High
Global Perspective of Strategy
Low implementation excellence companies:
• are more vulnerable to intensity of competition
• have potential for growth via technology turbulence
High implementation excellence companies:
• grow with a global perspective of strategy
• are impacted by new market and new product strategic orientation
Average implementation excellence companies:
• are affected considerably by strategies focusing on best practices strategies or those pertaining to operational excellence
Imp
ac
t o
n G
row
th
Lo
w
Hig
h
15
High growth companies generally have higher index scores across all the performance metrics
0%
20%
40%
60%
80%
100%
Growth vs. Industry Growth vs.Top
Competitor
Performance-
Financial
Performance -
Quality
Low Growth Average Growth High Growth
Ind
ex
Sc
ore
16
Sample Mapping on the GEM Matrix
Cisco
GE Security
Honeywell
US Postal
Service
Agfa Health
Corporation
Standard
Microsystems
Gro
wth
Str
ate
gy E
xcellen
ce
Implementation Excellence
High flyersGliders
UnderachieversStrugglers
GEM
Florida
Public Utilities
17
Quadrant Differentiators
Strugglers
GEM
Strugglers are unable to
formulate and implement
any growth strategy.
Growth Strategy Excellence
Implementation Excellence
GEM
Underachievers have the
discipline to implement,
but lack strategy.
Underachievers
Growth Strategy Excellence
Implementation Excellence
GEM
Gliders soar only if the
wind allows, but lack the
engine to sustain flight.
Gliders
Growth Strategy Excellence
Implementation Excellence
GEM
High flyers soar at will,
backed-up by a jet engine.
High Flyers
Growth Strategy Excellence
Implementation Excellence
18
GEMGEMGEMGEMGEMGEM
Implications of GEM
• Sound framework
• Evidence-based
• Diagnostic capability
• Prescriptive capability
• Predictive capability
Focuses an organization
on the steps that lead to
growth
Represents a frontier
capability for speedy,
quantitative-based
measurement
Compresses the
awareness to action
cycle
19
Global Automation and Process Control Markets:Evaluation of Market Participants Based on GEM (2007), World
Revenue growth rate of Emerson for the year 2006
is 16.0%
During the period of 2004 to 2006, the company
introduced more than 500 major products, which
is a huge increase over any preceding period for
Emerson
The contract to upgrade three refineries of British Petroleum
(BP) is a key win for Emerson in 2006
Emerson acquired Artesyn Technologies, Knurr
AG, Bristol Babcock to serve diversified market.
Source: Emerson Process Mangement
Siemens
Schneider
Yokogawa
Emerson
ABB
Invensys
Honeywell
Rockwell
0
5
10
0 5 10
Gro
wth
Str
ate
gy E
xcellen
ce
Implementation Excellence
20
Global Automation & Process Control Markets: Evaluation of Market Participants Based on GEM (2008), World
Schneider
Yokogawa
Emerson
ABB
Invensys
Honeywell
Siemens
Rockwell
0
5
10
0 5 10
Key wins as Major Automation Contractor in
China & the Middle East drive the growth for
Emerson
Over the last 18 months, the company has been selected to install its PlantWeb® digital plant architecture with the
Ovation® expert control system at 12 new U.S. coal-fired units
Acquisition of Data Management Inc, Damcos
Holding, The Automation Group
Emerson and Cisco have combined their
expertise and technology to deliver a complete
open standard solution for wireless process
and plant management applications
Gro
wth
Str
ate
gy E
xcellen
ce
Implementation Excellence
Emerson’s launch of SmartWireless – based
on wireless Hart protocol for plant wide area
application, with 99% data reliability.
21
Global Automation and Process Control Markets: Evaluation of Market Participants Based on GEM (2008), World
Growth Strategy Excellence Emerson
ABB
Rockwell
Honeywell
Siemens
Schneider
Yokogawa
Invensys
1.Growth Compared to Competition and Industry Average
2.Visionary Integration of Technology,Markets, Economics
3. Strategic Partnering Optimization
4. Industry Breadth Perspective
5. Best Practice Perspective
6.Team Research Methodology & Evaluation
7. CEO’s Growth Team Utilization with GrowthWorkshops
8. Comprehensive Growth Pipeline System
Implementation Strategy Excellence1.Team Consensus on Growth Strategy
2. Best Practices in Marketing
3. Best Practices in Sales & Sales Management
4. Best Practices in Leadership Change
5. Best Practices in Strategic Partnering
6.Technology Integration & Adoption Skills
7.Growth Training: Collaboration & Best Practices
8.The GIL Culture: Growth, Innovation and Leadership
9. Best Practices in R&D and Product Management
10.Global Teamwork on Growth Strategy Plan
1-5
6-7
8-10
22
Global Automation & Process Control Markets: Comparative Evaluation of Market Participants Based on GEM (2007 and 2008), World
Position in 2007 Position in 2008
Even though ABB had a phenomenal year in 2007,
changes in the leadership and lack of focus on the
implementation strategy were a drag on its position in
2008
Siemens is and has continued to implement better
growth strategies and best practices despite senior
management realignment
For Rockwell, position has declined from 2007 to
2008 but the prospects for future trend are very high
due to enhanced product portfolio through
acquisitions
Yokogawa is continuously losing its overall
position with a weak balance sheet and modest
forecast
Schneider continues to improve its position year
over year, and has strengthened its position in its
strongest vertical-power generation, transmission
and distribution
Invensys’s future trend is looking slightly
downward due to low order book and its cyclical
effect in rail division
Gro
wth
Str
ate
gy E
xcellen
ce
Yokogaw a
Emerson
ABB
Honeyw ell
Siemens
0
5
10
0 5 10Implementation Excellence
Schneider
RockwellInvensys
23
Comparison 2007 & 2008 (contd.)
Honeywell
Honeywell Velocity Product Development™ has been
deployed throughout their businesses, reducing cycle
times and accelerating release of more than 300 new
products in 2007, up 46% from 2006.
For Honeywell, the scope of Integrated Main
Automation Contractor projects increased by 20% at
new and existing facilities across a number of industries,
including oil & gas, power, and life sciences.
Siemens
Siemens’s Product Life-cycle Management product
portfolio, along with SIProcess, enhances its position
as total solution provider.
ABB
ABB had a growth rate of over 18% in comparison to
2007 owing to its wins in power industry. The strength
of its products in power generation and transmission,
along with increased orders from North America, aided
its growth.
Yokogawa
Yokogawa’s continuous fall in share holder value,
despite better top line growth in local currencies, is
because of the intense price pressures in Asia and
willingness to take projects in the US at lower margins.
Rockwell Automation
Rockwell Automation is trying to reverse its decline by
strengthening its product offerings through acquisition
of Incuity, ICS Triplex, and Pavilion Technologies. It has
fallen slightly due to slowdown in North America, its
largest market.
24
CEO / CSO Response to GEM Analysis
“The GEM matrix has reduced
lots of factors into a useful
clean and simple picture.”Peter Zornio
Chief Strategy Officer
Emerson Process Management
25
www.frost.com/gilglobalGIL GLOBAL 2009A global community focused on Growth, Innovation and Leadership
October 2009
Kuala Lumpur
October 2009
Shanghai
December 2009
Sao Paulo
February 2010
Tel Aviv
May 2009
London
September 2009
San Francisco
October 2009
Middle East
October 2009
India
26
Next Steps
� Request a proposal for Growth Partnership Services to support you and your team to
accelerate the growth of your company.
� Attend Frost & Sullivan Executive MindXchange best practice networking events
(http://www.frost.com/cal) to share and address strategic challenges
� Consider Conducting a 360 Degree Growth Workshop to support your long-term growth
strategy
� Join us at a Growth, Innovation and Leadership 2009: A Frost & Sullivan Global Congress
on Corporate Growth (www.frost.com/gilglobal)
� Register for the next Chairman’s Series on Growth: (http://www.frost.com/growthapac)
� Schedule a Recession Strategy Session with a Frost & Sullivan Industry consultant (email
us: [email protected])
� Schedule a One-on-One Growth Strategy Dialogue with a Frost & Sullivan Growth
Consultant (email us: [email protected])
� Register for Frost & Sullivan’s Growth Opportunity Newsletter and Growth Team
Membership e Bulletin to keep abreast of growth opportunities in your industry and best
practices in your career track. (www.frost.com)
27
Contact Us
If you have questions or would like further information about anything we discussed, please send your query to the email provided below and we will get back to you shortly.
Alvin Chua
Account Manager
Automotive, Transportation & Logistics
DID: +65 6890 0997
Mob: +65 9199 4566
eMail: [email protected]