TNA4 - Trainer Training

8/14/2019 TNA4 - Trainer Training

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Trainer Training Concept

Director

Anneli TemmesFinnish Institute of Public

Management

11 November 2007



1. Introduction

2. Full time and part time trainers

3. Approach to trainer training

4. Training needs analysis

5. Competence mapping

6. Course planning, course implementation

7. Contents of Trainer Training

8. Trainers toolbox

9. Interactive communication

10.

Training results

Trainer Training concept: pragmaticapproach



Full and part time trainers

• Special elements of adult learning

• Special challenges for full time trainers

• Special challenges for part time trainers

• Qualifications of a good trainer?

• Different models of training





The Process of Training Planning

• Training needs analysis

• Setting objectives

• Course planning

• Course implementation

• Evaluation



Training needs analyses

• TN=competence deficit that can be eliminated by training and learning

• Levels of analysing the training needs: – National

– Organisational

– Personnel groups

– individuals

• Sources of information – Recent reforms

– New legislation

– Changes in organisations

– Interviews

– Questionnaire

• Examples of TNA



Competence mapping

• Results of training needs analysis

• Lack in performing

• Gaps in competence

• Filling the gaps

• Real training needs: ”need to know” or ”nice to know”



Setting objectives

• Why this training will be organised?

• What do we need to achieve?

•

realistic concrete objectives

• After the course the participants… – will have further knowledge on didactics of active learning processes

– are able to understand systematic approach to training

– are able to develop own course planning skills – will widen the knowledge of training methods and are able to use them



Course planning

Preparation of training manual

- Identification and Analysis of target group

- List of session of the training programmes

- Duration of the Training programme- Training material

- Training methods

- Visiting trainers

- Methods of Evaluation

- Methods of Termination



Course Implementation

• Starting the course, ice-breaking

• Delivering the information

• Supporting the learning process: excersises, pair

discussion, group work• Interactive communication

• Keeping the schedule, possibilities for flexibility



Contents of trainer training

• Substance expertise

• Training methodology

• Communication skills

• Systematic approach to training

• Individual assessment of strengths and weaknesses of a

trainer



Trainers toolbox

• Planning of training, training manuals

• Analysis of target groups: list of questions

• Activation methods

• Group work, individual exercises• Supporting methods in presentations

• Role plays, simulation games

• Guidelines



Interactive communication

• Utilising the knowledge and skills of participants

• Interactive methods

• Two way communication

• Toolbox for communication: asking for questions andcomments, offering possibilities for discussion

• Safe and creative training athmosphere



Training results

- Methods of evaluation

- Various levels of evaluation

- Evaluation of a trainee/evaluation of an employer - Utilising the results of evaluation

- Needs to develop own training



Some questions on trainer’s work

• Example of your successful training events?

• Example of your training mistakes?

• How have you activated the participants?

• What have you done when nobody has asked questions or given

comments?

• How have you handled “course disturbers”?

Documents

TNA4 - Trainer Training