Tiss HRM_Sample 2011

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    ............................................................ ...............................................................

    SIGNATURE OF THE CANDIDATE SIGNATURE OF THE INVIGILATOR

    To be lled in by the Candidate

    Registration No.

    Centre Name .......................................................................................................................................

    PART I

    M.A IN HUMAN RESOURCE MANAGEMENT AND LABOUR

    RELATIONS

    A Synopsized Depiction of the Part II Test

    Weight Age Attached 75%

    No. of questions 75

    Marks allotted to each question Each question carries equal marks

    Time allotted 60 minutes

    Sectional time limit No

    Sectional cut off No

    Negative marking Yes (1/4 Marks of Incorrect Answers)

    INSTRUCTIONS

    Please read the following carefully before making an attempt to take the Test

    1. DO NOT OPEN THE SEAL OF THIS BOOKLET. WAIT FOR THE SIGNAL TO

    START.

    2. his booklet contains 24 pages including the blank ones. As soon as you open the

    booklet, please conrm that all the pages are intact and printed correctly.

    3. Keep only the Admit Card, pencil, eraser and sharpener with you. DO NOT keep

    with you books, rulers, slide rules, drawing instruments, calculators (including watch

    calculators), pagers, cellular phones, or any other device.

    4. Fill up all the details, as indicated on top of the TEST BOOKLET and OMR Sheet.5. Enter correctly your Enrolment No. both on the TEST BOOKLET and OMR Sheet.

    6. Questions span across the following ve sections.

    SECTION I DATA INTERPRETATION

    SECTION II DATA SUFFICIENCY

    SECTION III READING COMPREHENSION

    SECTION IV* BUSINESS KNOWLEDGE

    SECTION V* FOUNDATIONS OF MANAGEMENT (ECONOMIC, SOCIOLOGICAL

    AND PSYCHOLOGICAL)

    Note: *Section IV & V will be merged to form one section IV. Businees, Economy and Social Affairs.

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    7. Directions for answering the questions are given in the test booklet before each groupof questions to which they apply. Read these directions carefully and answer the

    questions by darkening the appropriate ovals.

    8. Shade the appropriate oval against each question in the OMR sheet. Shade the ovalcompletely and do not shade more than one oval, in that case the answer will be treated

    null and void.

    9. Use HB Pencils only to shade the oval.

    10. Doall rough work on the test booklet only and NOT on the OMR sheet. No extra sheetto be used for the rough work.

    11. There is no Sectional time limit and Sectional Cut- off mark.

    12. Strictly follow the instructions of the Invigilator. Candidates refusing to comply withthe instructions will be expelled from the test.

    13. Ensure that you have signed your name on the attendance sheet circulated by theInvigilator.

    14. At the end of the test, remain seated. Do not head off from the hall till the Invigilatorannounces, You may move now. The invigilator will make the announcement onlyafter collecting the test booklets and OMR sheets from everyone in the room.

    ANY CANDIDATE PROVIDING /SEEKING/RECEIVING ASSISTANCE OR

    FOUND COPYING WILL BE INSTANTLY DEBARRED FROM THE TEST.

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    SECTION I

    DIRECTIONS for Questions 1 to 5: Answer the questions based on the information

    given in the following Table

    Major Area, Region or Country

    Major Rrea, Region or Country

    TotalFertility

    Rate (per

    woman)

    InfantMortalityRate (per

    1,000births)

    MortalityunderAge 5

    (per 1,000births)

    LifeExpec-tancy at

    Birth (inYears)

    2009 2009 2009 2009

    World 2.5 46 69 68.0

    More developed regions 1.6 6 8 77.4

    Less developed regions 2.7 50 76 66.0

    Least developed countries 4.3 80 128 56.5

    Less developed regions, excluding leastdeveloped countries

    2.4 41 60 68.1

    Less developed regions, excluding China 3.0 55 84 64.1

    Sub-Saharan Africa 5.0 86 143 52.0

    China 1.8 22 28 73.3

    India 2.7 53 79 64.0

    Source: World Social Security Report 2010-2011, ILO.

    1. Among indicators in the above table, _______________ appears to show highestvariation across regions.

    A. Total Fertility Rate B. Infant Mortality Rate

    C. Mortality under age 5 D. Life expectancy at birth

    2. Plotting Total Fertility Rate with Life Expectancy at Birth generates ____________.

    A. An inverse relation B. A direct relation

    C. No relation D. None of these

    3. The gap between India and China is maximum for ___________________.

    A. Total Fertility Rate B. Infant Mortality Rate

    C. Mortality under age 5 D. Life expectancy at birth

    4. As shown in table, ___________ and ___________ move in same direction.

    A. Total Fertility Rate and Infant Mortality Rate

    B. Total Fertility Rate and Life Expectancy at Birth

    C. Life Expectancy at Birth and Mortality under age 5

    D. Life Expectancy at Birth and Infant Mortality

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    5. ____________________ reports highest infant mortality rate.

    A. Less developed regions, excluding China

    B. India

    C. Less developed regions, excluding China

    D. Sub-Saharan Africa

    Answer questions 6 to 10 based onthe information given in the following Table:

    Average annual expenditure (Rs.) per student of age 529 years by type and level of

    education

    Educational level Rural(Rupees) Urban (Rupees)

    Primary 826 3626

    Middle 1370 4264

    Secondary/Higher Secondary 3019 7212

    Above Higher Secondary (General) 6327 8466

    Above Higher Secondary (Technical) 27177 34822

    Above Higher Secondary (Vocational) 13699 17016

    Source: National Sample Survey 64th Round, Education in India 20072008, Statement 4.17.

    6. The gap between rural and urban is least for _______________.

    A. Primary

    B. Secondary/Higher Secondary

    C. Above Higher Secondary (Vocational)

    D. Above Higher Secondary (Technical)

    7. The gap between rural and urban is maximum for _______________.

    A. Primary

    B. Secondary/Higher Secondary

    C. Above Higher Secondary (Vocational)

    D. Middle

    8. From the above table, ______________ transition appears to be most expensive for

    rural and urban sectors.

    A. Primary to Middle

    B. Middle to Secondary/Higher SecondaryC. Secondary/Higher Secondary to Technical Education

    D. Secondary/Higher Secondary to Vocational Education

    9. From the above table, ___________ transition appears to be cheapest for rural sector.

    A. Primary to Middle

    B. Middle to Secondary/Higher Secondary

    C. Secondary/Higher Secondary to Technical Education

    D. Secondary/Higher Secondary to Vocational Education

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    10. _____________ is consistent with the data.

    A. Across educational levels, urban sector reports Average annual expenditure (Rs.)

    per student of age 5-29 years, which higher than the figure shown for rural sector

    B. Urban sector provides higher education of better quality while primary sector

    provides primary education of better quality

    C. State favours urban sector over rural sector

    D. None of these

    Answer Questions 11 to 15 based on the information given in the following Table :

    Major Area, Region

    or Country

    Population less than 15

    (% of total population)

    Population over 60

    (% of total population)

    2000 2005 2010 2030 2050 2000 2005 2010 2030 2050

    World 30.3 28.4 26.9 22.7 19.6 9.9 10.2 11.0 16.5 21.9

    More developed

    regions18.3 17.0 16.5 15.4 15.4 19.5 20.1 21.8 28.8 32.6

    Less developed

    regions33.2 31.0 29.2 24.0 20.3 7.5 8.0 8.6 14.2 20.2

    Least developed

    countries42.5 41.2 39.9 33.7 27.0 4.9 5.0 5.2 7.0 11.1

    Less developed

    regions, excluding

    least developed

    countries

    31.8 29.3 27.3 21.9 18.5 7.9 8.5 9.3 15.8 22.7

    Less developed regions,

    excluding China35.9 34.0 32.2 25.9 21.5 6.7 7.0 7.5 11.8 17.8

    Sub-Saharan Africa 44.0 43.2 42.3 35.6 28.4 4.8 4.8 4.9 5.9 9.1

    China 25.7 22.0 19.9 16.9 15.3 10.0 10.8 12.3 23.4 31.1

    India 35.0 33.1 30.8 22.8 18.2 6.7 7.0 7.5 12.4 19.6

    Source: World social security report 20102011, ILO.

    11. In 2050, ______________ shows maximum absolute difference between percentage

    of population over 60 and percentage of population below 15.

    A. More developed regions

    B. Sub-Saharan Africa

    C. China

    D. India

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    12. Following is going to have maximum increase in the percentage of population over 60

    during 20002050.

    A. China B. India

    C. More developed region D. Sub-Saharan Africa

    13. Following is going to have least decrease in the percentage of population less than 15

    during 20002050.

    A. China B. India

    C. More developed region D. Sub-Saharan Africa

    14. In 2030, __________________________ is going to have least sum of percentage of

    population less than 15 and percentage of population over 60.

    A. China B. India

    C. Less developed regions, D. Less developed regions, excluding

    excluding China least developed countries

    15. In 2050, __________________________ is going to have highest sum of percentage

    of population less than 15 and percentage of population over 60.

    A. China B. India

    C. More developed regions D. Less developed regions, excluding

    least developed countries

    Answer Questions 16 to 20 on the basis of the information given in the following Table:

    Food and non-food components of Monthly per capita consumption expenditure,All-India, 200405 to 200708

    Rural Urban

    Monthly

    per capita

    consumption

    expenditure

    (Rs.)

    Expendit

    ure on

    food (%)

    Expendit

    ure on

    non food

    (%)

    Monthly

    per capita

    consump-

    tion

    expenditure

    (Rs.)

    Expen-

    diture on

    food (%)

    Expen-

    diture on

    non food

    (%)

    200405 579 53.2 46.8 1105 40.05 59.5

    200506 625 53.3 46.6 1171 40.0 60.0

    200607 695 52.3 47.7 1312 39.4 60.6

    200708 763 51.8 48.2 1464 39.3 60.7

    Source: National Sample Survey 64 th Round, Household Consumer Expenditure in India,20072008, Table P4.

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    16. Following is consistent with the database given above:

    A. Plotting Monthly per capita consumption expenditure (Rs.) and percentage spent

    on non food generates an inverse relation.

    B. Plotting Monthly per capita consumption expenditure (Rs.) and percentage spent

    on non food generates a direct relation.

    C. Plotting Monthly per capita consumption expenditure (Rs.) and percentage spent

    on food generates a direct relation.

    D. None of these.

    17. The gap between percentage spent on non-food in urban sector and percentage spent

    on non-food in rural sector is maximum during __________.

    A. 20042005 B. 20052006

    C. 20062007 D. 20072008

    18. The gap between percentage spent on non-food in urban sector and percentage spenton non-food in rural sector is least during __________.

    A. 20042005

    B. 20052006

    C. 20062007

    D. 20072008

    19. The gap between percentage spent on non-food in urban sector and percentage spent

    on food in rural sector is least during __________.

    A. 20042005

    B. 20052006

    C. 20062007

    D. 20072008

    20. The gap between percentage spent on non-food in urban sector and percentage spenton food in rural sector is maximum during __________.

    A. 20042005

    B. 20052006

    C. 20062007

    D. 20072008

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    SECTION II

    DIRECTIONS: Each question below is followed by two numbered facts. You are to

    determine whether the data given in the statements is sufficient for answering the

    question. Use the data given, plus your knowledge of mathematics and everyday facts,

    to choose between the given possible answers.

    21. What percent of a group of people are working women?(i) Of the women in the group, 20 percent are working.

    (ii). Of the men in the group, 80 percent are working.

    A. Statement (i) alone is sufficient to answer the question, but Statement (ii) alone is

    not sufficient

    B. Statement (ii) alone is sufficient to answer the question, but Statement (i) alone isnot sufficient

    C. Both statements together are needed to answer the question, but neither statement

    alone is sufficient

    D. Either statement by itself is sufficient to answer the question

    E. Not enough facts are given to answer the question

    22. For which type of investment, J or K is the annual rate of return greater?

    (i) Type J returns Rs. 115 per Rs. 1000 invested for any one-year period and type K

    returns Rs. 300 per Rs. 2,500 invested for any one-year period.

    (ii) The annual rate of investment of type K is 12 percent.

    A. Statement (i) alone is sufficient to answer the question, but Statement (ii) alone isnot sufficient

    B. Statement (ii) alone is sufficient to answer the question, but Statement (i) alone is

    not sufficient

    C. Both statements together are needed to answer the question, but neither statementalone is sufficient

    D. Either statement by itself is sufficient to answer the question

    E. Not enough facts are given to answer the question

    23. A fruit grower receives Rs. 150 for each crate of oranges shipped and Rs. 180 for each

    crate of lemons shipped. How many crates of oranges did the grower ship last week?

    (i) Last week the number of crates of oranges that the grower shipped was 20 more

    than twice the number of crates of lemons shipped.

    (ii) Last week the grower received a total of Rs. 387,000 from the crates of oranges

    and lemons shipped.A. Statement (i) alone is sufficient to answer the question, but Statement (ii) alone is

    not sufficient

    B. Statement (ii) alone is sufficient to answer the question, but Statement (i) alone is

    not sufficient

    C. Both statements together are needed to answer the question, but neither statement

    alone is sufficient

    D. Either statement by itself is sufficient to answer the question

    E. Not enough facts are given to answer the question

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    24. If Paresh saved Rs. 600 of his earnings last month, how much did Paresh earn last

    month?

    (i) Paresh spent half of his earnings last month for living expenses and saved one

    third of the remainder.

    (ii) Of his earnings last month, Paresh paid twice as much in taxes as he saved.

    A. Statement (i) alone is sufficient to answer the question, but Statement (ii) alone is

    not sufficient

    B. Statement (ii) alone is sufficient to answer the question, but Statement (i) alone is

    not sufficient

    C. Both statements together are needed to answer the question, but neither statement

    alone is sufficient

    D. Either statement by itself is sufficient to answer the question

    E. Not enough facts are given to answer the question

    25. The charge for a telephone call between Mumbai and Delhi is Rs. 0.42 for each of the

    first three minutes and Rs. 0.18 for each additional minute. A certain call between

    these two cities lasted for x minutes, where x is an integer. How many minutes long

    was the call?

    (i) The charge for the first three minutes of the call was Rs. 0.36 less than the change

    for the remainder of the call.

    (ii). The total charge for the call was Rs. 2.88.

    A. Statement (i) alone is sufficient to answer the question, but Statement (ii) alone is

    not sufficient

    B. Statement (ii) alone is sufficient to answer the question, but Statement (i) alone is

    not sufficient

    C. Both statements together are needed to answer the question, but neither statementalone is sufficient

    D. Either statement by itself is sufficient to answer the question

    E. Not enough facts are given to answer the question

    26. The profit from sale of shirts increases, though not proportionally, with the number of

    shirts sold. If 38,000 shirts were sold, did the profit exceed Rs. 400,000?

    (i) The profit exceeded Rs. 200,000 on sales of 20,000 shirts.

    (ii) The profit exceeded Rs. 500,000 on sales of 35,000 shirts.

    A. Statement (i) alone is sufficient to answer the question, but Statement (ii) alone isnot sufficient

    B. Statement (ii) alone is sufficient to answer the question, but Statement (i) alone is

    not sufficient

    C. Both statements together are needed to answer the question, but neither statement

    alone is sufficient

    D. Either statement by itself is sufficient to answer the question

    E. Not enough facts are given to answer the question

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    27. Karan works for 30 hours a week at the local restaurant. If his hourly wages were to

    increase by Rs. 15, how many fewer hours could he work per week and still earn the

    same weekly pay as before the increase?

    (i) His weekly pay is currently Rs. 2250

    (ii). An increase of Rs. 15 would represent an increase of 20 percent of his hourly

    wages.

    A. Statement (i) alone is sufficient to answer the question, but Statement (ii) alone isnot sufficient

    B. Statement (ii) alone is sufficient to answer the question, but Statement (i) alone is

    not sufficient

    C. Both statements together are needed to answer the question, but neither statement

    alone is sufficient

    D. Either statement by itself is sufficient to answer the question

    E. Not enough facts are given to answer the question

    28. A company has two divisions X and Y Employees who work for one division do not

    work for the other. What is the average (arithmetic mean) annual salary of theemployees at the company?

    (i) The average annual salary of the employees of division X is Rs. 500,000

    (ii) The average annual salary of the employees of division Y is Rs. 700,000

    A. Statement (i) alone is sufficient to answer the question, but Statement (ii) alone is

    not sufficient

    B. Statement (ii) alone is sufficient to answer the question, but Statement (i) alone is

    not sufficient

    C. Both statements together are needed to answer the question, but neither statement

    alone is sufficientD. Either statement by itself is sufficient to answer the question

    E. Not enough facts are given to answer the question

    29. Jayesh bought seven clothing items, including a coat, and the sum of the prices of these

    items was Rs. 12,000. If there was no sales tax on any clothing item with a price of less

    than Rs. 4,000 and a seven percent sales tax on all other clothing items, what was the

    total sales tax on the seven items that Jayesh bought?

    (i) The price of the coat was Rs. 6,000.

    (ii) The average (arithmetic mean) price for the six items other than the coat was Rs.

    1,000.A. Statement (i) alone is sufficient to answer the question, but Statement (ii) alone is

    not sufficient

    B. Statement (ii) alone is sufficient to answer the question, but Statement (i) alone is

    not sufficient

    C. Both statements together are needed to answer the question, but neither statement

    alone is sufficient

    D. Either statement by itself is sufficient to answer the question

    E. Not enough facts are given to answer the question

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    30. What was the price at which a merchant sold a certain appliance?

    (i) The merchants gross profit on the appliance was 20 percent of the price at which

    the merchant sold the appliance.

    (ii) The price at which the merchant sold the appliance was Rs. 50 more than the

    merchants cost of the appliance.

    A. Statement (i) alone is sufficient to answer the question, but Statement (ii) alone is

    not sufficient

    B. Statement (ii) alone is sufficient to answer the question, but Statement (i) alone is

    not sufficient

    C. Both statements together are needed to answer the question, but neither statement

    alone is sufficient

    D. Either statement by itself is sufficient to answer the question

    E. Not enough facts are given to answer the question

    SECTION III

    DIRECTIONS: Questions in this Section are based on the content of a passage. Read

    the passages carefully, and choose the best answer to each question. Answer all

    questions following the passage on the basis of what is stated or implied in the passage.

    Passage 1

    Obtaining and holding on to power can be hard work. You need to be thoughtful and

    strategic, resilient, alert, willing to fight when necessary. The world is sometimes not a very

    nice or fair place. Why not just eschew power, keep your head down, and take what life

    throws at you?

    First of all, having power is related to living a longer and healthier life. When Michael

    Marmot examined the mortality from heart disease among British civil servants, he noticedan interesting fact: the lower the rank or civil service grade of the employee, the higher the

    age-adjusted mortality risk. Of course many things covary with someones position in the

    organizational hierarchy, including the incidence of smoking, dietary habits, and so forth.However, Marmot and his colleagues found that only about a quarter of the observed

    variation in death rate could be accounted for by rank-related differences in smoking,

    cholesterol, blood pressure, obesity, and physical activity. What did matter was power andstatus- things that provided people greater control over their work environments. Studies

    consistently showed that the degree of job control, such as decision authority and discretionto use ones skills, predicted the incidence and mortality risk from coronary artery diseaseover the next five or more years. In fact, how much job control and status people had

    accounted for more of the variation in mortality from heart disease than did physiological

    factors such as obesity and blood pressure.

    These findings shouldnt be surprising to you. Not being able to control ones environment

    produces feelings of helplessness and stress, and feeling stressed or out of control can

    harm your health. So being in a position with low power and status is indeed hazardous toyour health, and conversely, having power and the control that comes with it prolongs life.

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    Second, power, and the visibility and status that accompany power, can produce wealth.

    When Bill and Hillary Clinton left the White House in 2001, they had little money and faced

    millions in legal bills. What they did have was celebrity and a vast network of contacts thatcame from holding positions of substantial power for a long time. In the ensuing eight years,

    the Clintons earned $109 million, primarily from speaking fees and book deals, as well

    through the investment opportunities made available to them because of their past positions.Rudy Giuliani, following his tenure as mayor of New York City, became a partner in a

    security consulting firm and through that firm and his speaking fees, he too quicklytransformed his economic status for the better. Not all power is monetized- neither MartinLuther King Jr. nor Mahatma Gandhi traded on their celebrity to attain great wealth- but the

    potential is always there.

    Third, power is part of leadership and is necessary to get things done- whether those thingsentail changing the U.S. health-care system, transforming organizations so that they are

    more humane places to work, or affecting dimensions of social policy and human welfare.

    As the late John Gardner, the founder of Common Cause and former secretary of health,education and welfare under President Lyndon Johnson, noted, power is part of leadership.

    Therefore, leaders are invariably preoccupied with power.

    Power is desirable to many, albeit not all, people, for what it can provide and also as a goalin and of itself. The social psychologist David McClelland wrote about a need for power.

    Although the strength of that power motive obviously varies with individuals, along with a

    need for achievement, McClelland considered power seeking a fundamental human drive,found in people from many cultures. If you are going to seek power, you will be happier if

    you are effective in that quest.

    To be effective in figuring out your path to power and to actually use what you learn, youmust first get past three major obstacles. The first two are the belief that the world is a just

    place and the hand-me-down formulas on leadership that largely reflect this misguided

    belief. The third obstacle is yourself. Many people conspire in their own deception about theorganizational world in which they live. Thats because people prefer to believe that the

    world is a just and fair place and that everyone gets what he or she deserves. And since

    people tend to think they themselves are deserving, they come to think that if they just do agood job and behave appropriately, things will take care of themselves. Moreover, when

    they observe others doing things they consider to be inappropriate, self-aggrandizing, or

    pushing the envelope, most people do not see anything to be learned, believing that evenif those people are successful at the moment, in the end they will be brought down.

    The next obstacle you will need to overcome is the leadership literature. Most books by

    well-known executives and most lectures and courses about leadership should be stamped

    CAUTION: THIS MATERIAL CAN BE HAZARDOUS TO YOURORGANIZATIONAL SURVIVAL. Thats because leaders touting their own careers as

    models to be emulated frequently gloss over the power plays they actually used to get to thetop. Meanwhile, the teaching on leadership is filled with prescriptions about following an

    inner compass, being truthful, letting inner feelings show, being modest and self-effacing,

    not behaving in a bullying or abusive way- in short, prescriptions about how people wish theworld and the powerful behaved. There is no doubt that the world would be a much better,

    more humane place if people were always authentic, modest, truthful, and consistently

    concerned for the welfare of others instead of pursuing their own aims. But that world doesnot exist.

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    The third big obstacle to acquiring power is, believe it or not, you. People are often their

    own worst enemy, and not just in the area of building power. Thats in part because people

    like to feel good about themselves and maintain a positive self-image. And ironically, one ofthe best ways for people to preserve their self-esteem is to either preemptively surrender or

    do other things that put obstacles in their own way.

    31. Which of the statements below would the author of this passage most likely disagree

    with?A. Being powerless is hazardous to an individuals health and well-being

    B. If you are powerful, you will most likely not be penniless

    C. In life, we all get exactly what we deserve

    D. Most people hanker after power

    32. According to the research of Marmot and his colleagues...

    A. 25% of people died because of smoking, cholesterol, blood pressure, obesity, and

    lack of physical activity

    B. 25% of people died mainly because they were of low rank and not because ofsmoking, cholesterol, blood pressure, obesity, and physical activity

    C. 25% of the difference in death rate between high ranking people and low ranking

    people could be attributed to the fact that these two groups had differences in

    smoking, cholesterol, blood pressure, obesity, and physical activity

    D. 75% of the difference in death rate between high ranking people and low ranking

    people could be attributed to the fact that these two groups had differences in

    smoking, cholesterol, blood pressure, obesity, and physical activity

    33. What does the author seek to communicate by comparing the Clintons and Giuliani

    with Gandhi and King?A. Having power is not enough. In order to monetize power, one must have the

    contacts to go with it

    B. Individuals may chose not to convert their power to monetary benefits

    C. Power cannot always be converted to monetary benefits

    D. The relationship between power and riches is in the shape of an inverted U. Too

    little power as well as too much of power both leave one in poverty

    34. Ravi was always a sincere student. In his first job in a management consulting firm, he

    notices that all his colleagues tend to go out of their way to project their good work to

    the boss. He is extremely pained by this and approaches the author of this passage foradvice. What advice do you think Ravi will get?

    A. Be true to yourself and continue to work silently

    B. Carefully observe what others are doing, and start developing similarbehaviours

    yourself

    C. Explain to the boss, that such a culture is not conducive to harmonious

    relationships

    D. Leave this firm and join another more humane firm

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    35. Why does the author say that People are often their own worst enemy?

    A. People are unwilling to persist in their efforts and give up too soon

    B. People can see what successful others are doing, yet they chose not to learn from them

    C. People create barriers to their own performance in order to avoid taking

    responsibility for failure

    D. People often project themselves too aggressively and thereby put off others

    Passage 2

    The problem with which we are here concerned is how to determine the appropriate

    payment and status for individuals for the work they do. By appropriate is meant a paymentand status accorded in such a manner that each one has a sense of fair and just return for his

    work. It also means a pattern of payment that is economically sound.

    The problem of status and payment is made more complex because it evokes powerfulemotions- emotions about economic security and about the value attributed to ones own

    work as compared with that of others. The big issue of differentials is at stake- differentials in

    payment and in status, differentials between individuals and between groups. Whatcommonly occurs is that a person or a body of people complains of losing ground relative to

    some other person or bodies. They may feel this because they consider they are getting left

    behind by other persons or groups who are bettering their position. They may consider thatsomebody below them is catching up. Or they may consider that they have simply been

    underpaid or under-recognized for too long. Solutions to these problems are notoriously

    unstable. An adjustment that satisfies one body leads to the same problem arising for others,who then consider that their position has worsened. The consequent situation, with its

    indecisiveness and fluidity, is ordinarily held to be intractable as far as objective analysis is

    concerned. It is treated as though it is resolvable, in the final analysis, only within theframework of group pressures. The strongest forces are supposed to get the best of the matter.

    One of the underlying difficulties in these arguments- and, it is suggested, a very important

    difficulty- is that, although there is a scale in terms of money for expressing amount ofpayment, there is no equivalent measure for individual capacity or for level of work. In the

    absence of a measuring yardstick, argument and negotiation take place on the basis of

    assumptions and opinions about capacity and level of work. Thus, for example, if it isargued that one body of people has been losing ground to another with respect to payment, it

    is usually assumed that the level of work carried out by the two bodies has remained

    unchanged. It is also frequently assumed that the bodies continue to be made up of the samekinds of person as previously. These assumptions are at the core of the matter. Only to the

    extent that they are true does the argument hold that the gap between two bodies is

    narrowing or widening. But such assumptions leave a great deal of room for difference ofopinion. Without some yardstick of comparison, the differences remain matters of

    emotional debate- and make for the perverseness and rigidity in dispute. Even though the

    participants- labour and management alike- may earnestly try to find a way out of thedeadlock, they nevertheless find themselves unable to do so. One of the consequences is the

    paralyzing kind of industrial stress that may flare up over differentials.

    It is of special importance to have a yardstick for measuring the level of work, because of thewidespread endorsement of the principle that payment should be directly related to the level

    of work done. This principle is commonly stated in the slogan the rate for the job. But the

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    large question that remains is how to measure the job. Everyone knows that it is possible, in

    a rough and ready way, to compare jobs- to recognize that this one is more important or a

    bigger job than that one, or that this category of job is growing in skill and responsibility, orthat those jobs have diminished in size and are no longer as big as they were. But intuitive

    judgment of this type does not prove very helpful in a wage-negotiation situation when

    peoples levels of income are dependent upon the results. Intuitive judgments are too coarsefor such a purpose. And they are not only too coarse. The making of intuitive comparisons

    between jobs as a means of settling rates of pay suffers from other very great defects as well:people do not look at jobs in the same way; nor are they equally familiar with different jobs;nor, since jobs change, do they necessarily know a job today because they have done so at

    some time in the past; nor are they necessarily even talking about the same job, since the

    same job title can often cover a multitude of different kinds of work.

    36. What is the main issue that this passage addressing?

    A. How to determine fair wages for the job

    B. How to determine levels in a hierarchy

    C. How to determine the right person for the jobD. How to evaluate performance of individuals

    37. What is meant by the phrase, The consequent situation...is ordinarily held to be

    intractable as far as objective analysis is concerned.?

    A. In this situation, objective analysis is easy

    B. In this situation, objective analysis is the only possible solution

    C. The situation makes objective analysis difficult

    D. The situation makes objective analysis impossible

    38. In an organization, the clerks are upset because the wages of accountants have

    increased. According to the author of this piece, they are justified in getting upset only

    if...

    A. Some benchmarking is done with external labour market conditions to determine

    fair wages for clerks and accountants

    B. The extent of work for both the clerks and accountants is the same

    C. The salary increase is a result of a legal wage negotiation

    D. The status of accountants has also increased along with the wages

    39. Which of the following is not mentioned as a cause of the difficulty in matters of status

    and payment for jobs?

    A. People compare themselves with others

    B. People get emotional about this topic

    C. People often overestimate their own worth in an organization

    D. There is no objective yardstick to measure the level of work

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    40. What is meant by the term the rate for the job?

    A. The market rate for a job

    B. The maximum affordable wage for a job

    C. The minimum acceptable wage for a job

    D. The payment for a job depending on the skill and responsibility

    Passage 3

    Just as the non-manager is dependent on his boss for motivational opportunities, so is themanager dependent on his boss for conditions of motivation which have meaning at his

    level. Since the motivation of an employee at any level is strongly related to the supervisory

    style of his immediate boss, sound motivation patterns must begin at the top. Being closer tothe policy-making level, the manager has more opportunity to understand and relate his

    work to company goals. However, high position alone does not guarantee motivation or

    self-actualization.

    Motivation for the manager, as well as the non-manager, is usually both a consequence anda symptom of effective job performance. Job success is dependent on cyclical conditions

    created by interpersonal competence, meaningful goals, and helpful systems. Aftersustained conditioning in the developmental cycle, an individual has amazing capacity and

    incentive to remain in it. Moreover, if forced into the reductive cycle, unless he has

    pathological needs to remain there, organizational conditions must be remarkably andconsistently bad to suppress his return to the developmental cycle.

    Sustained confinement of a large percentage of the work force in the reductive cycle is

    symptomatic of organizational illness. It is usually a culmination of a chain of eventsbeginning with top management, and is reversible only by change at the top. Consequence

    of reductive conditions such as militant unionism and other forms of reactive behaviourusually provoke management into defensive and manipulative behaviour, which onlyreinforces the reductive cycle. The vicarious pleasure sought by the rank and file through

    seeing the management giant felled by their union is a poor substitute for the

    self-actualization of being a whole person doing a meaningful job, but in the absence ofmotivational opportunities, it is an understandable compromise.

    The seeds of concerted reactive behavior are often brought to the job from broadly shared

    frustrations arising from social injustice. Economic deprivation, and moral decadenceeither sprout in the reductive climate or become infertile in a developmental climate. Hence,

    the unionization of a work group is usually precipitated by management failure to provide

    opportunities for employees to achieve personal goals. Organizations survive these failuresonly because most other companies are equally handicapped by the same failures.

    Management failures in supervision do not, of course, stem from international malice. They

    may result, in part, from a lingering tradition of scientific management that fractionatedtasks and protected employees from the need to think, and perpetrated management

    systems based on automaton conformity. But more often, such failures stem from the

    managers insensitivity to the needs and perceptions of others, particularly from hisinability to see himself as others see him.

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    Insensitivity or the inability to empathize is manifested not only as interpersonal

    incompetence, but also as the failure to provide meaningful goals, the misuse of

    management systems, or a combination of both. Style of supervision, then, is largely an

    expression of the personality characteristic and mental health of the manager, and his

    potential for inducing development or reductive cyclical reactions.

    41. A reductive cycle is one in which

    A. An employer attempts to reduce costs

    B. The workforce is gradually reduced in number

    C. Costs decrease as a firm gains experience

    D. A union, step by step, takes over control of a business

    E. There is less productive efforts on the part of employees

    42. Upon whom do managers and other employees ultimately depend for their motivation?

    A. Their spouses

    B. Their chief executive officers

    C. Their union

    D. Their fellow workers

    E. Themselves

    43. The passage indicates that the unionization of a work group is most commonly brought

    about by managements failure to provide

    A. Opportunities for the workers to realize individual objectives by way of group

    objectives

    B. Opportunities for the workers to achieve a feeling of self-identification

    C. More pleasant working surroundings including modern conveniences availableboth at their work and during rest periods and lunch periods

    D. Greater fringe benefits, including more holidays and health insurance

    E. Opportunities for socialization during working hours as well as after work

    44. If a substantial number of the employees remain in the reductive cycle, one may

    assume that

    A. The organization is enjoying increased business

    B. The personal department has been functioning effective

    C. The boss is not giving sufficient attention to the business

    D. The organization is failing to provide adequate motivation for its employees.

    E. They belong to unions

    45. Which of the following is likely to result initially from reductive conditions in an organization?

    I. Militant unionism

    II. Pension Plans

    III. Higher wages

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    A. I only

    B. II only

    C. I and II only

    D. I and III only

    E. I, II, and III

    46. Employees will get together to seek an improvement of conditions because ofdissatisfaction stemming from

    I. Social Injustice

    II. Economic deprivation

    III. Moral decadence

    A. I only

    B. II only

    C. I and II only

    D. I and III onlyE. I, II and III

    47. According to the author, management failures in supervision are mainly attributable to

    the supervisor or manager

    A. Currying favour with the boss

    B. Being soft-hearted

    C. Ignorance

    D. Lack of feeling

    E. Inability to gain respect

    48. Based on the passage, it can be inferred that the author views the top management of

    most business as basically

    A. Handicapped

    B. Scientific

    C. Ineffective

    D. Reactionary

    E. Unconcerned

    49. It can be inferred from the passage that the author believes that a company whosemanagement uses scientific management practices will probably

    A. Be unable to achieve a reductive cycle in labour-management relations

    B. Achieve development cycles in all areas of production

    C. Lack sufficient managerial skill to create a self-actualizing workplace

    D. Build an effective management system based on the division of labour

    E. Prevent the breakdown of labour management relations

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    SECTION IV

    DIRECTIONS: Answer questions 50 to 61 independent of each other.

    50. Which of the following types of organizations issue ULIPS?

    A. Insurance companies

    B. BanksC. RBI

    D. All of these

    51. Agmark is a symbol of purity and quality of

    A. Medicines

    B. Cosmetics

    C. Food products

    D. Woolens

    52. The brand Horlicks is marketed by:

    A. HUL

    B. P&G

    C. GSK Consumer Healthcare

    D. None of these

    53. Now almost all major newspapers/journals and magazines are publishing research

    reports giving the analysis and/ or the causes of the sub prime crisis, which gripped

    America and the world few months ago. Which of the following was/were amongst the

    common cause (s) of the same?a. The problem was that investors erroneously believed property prices were quite

    predictable and built a whole edifice of financial planning on the back of the

    American housing market.

    b. Credit rating agencies all over the world were not equipped to forecast the effect

    of sub-prime crisis on world economy. Agencies were over-confident and did not

    react in time.

    c. Neither USA nor other countries took a note of the crisis in time. In fact they

    ignored it for quite some time.

    A. Only a B. Only b

    C. Only a and c D. All a, b, and c

    54. Which country, on January 20, 2010, opened doors for investors from India, China and

    the Middle East to a hassle-free residence permit?

    A. Singapore

    B. Malaysia

    C. Indonesia

    D. Mauritius

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    55. Which company made a deal with the famous Dabbawallahs in Mumbai to help them

    set up a supply chain system?

    A. Mico Bosch India

    B. Petronet

    C. Tesco India Pvt. Ltd

    D. Reliance India

    56. A prominent international weekly sometime ago printed a caption on its cover page

    that read Brazil Takes Off. Other major newspapers/magazines also printed similar

    stories/articles in their publications at that time. Why have magazines /newspapers

    decided to talk about Brazil these days?

    a. All major economies of the world have been taking time to recover from the

    recession but Brazil was one of those, which was Last in and First out.

    b. Brazil is a member of BRIC, but unlike China it is a democracy, unlike India, it

    has no hostile neighbours, no insurgents and unlike Russia, it exports more oil and

    arms and treats foreign investors with more respect.

    c. Brazil is the worlds second largest booming economy.

    A. Only a

    B. Only b

    C. Only c

    D. All a,b & c

    E. Only a & b

    57. The market in which long term securities such as stocks and bonds are bought and sold

    is commonly known as

    A. Capital marketB. Bull market

    C. Bullion market

    D. None of these

    58. Amongst the following, which one of the following sectors provides the highest

    contribution in Industrial Production Index?

    A. Crude Oil

    B. Petro Refinery Products

    C. Electricity

    D. Coal

    59. NTPC Ltd. is in the process of exploring opportunities to source coal from overseas. In

    which of the following countries has the NTPC identified two new coalmines?

    A. Bhutan

    B. Indonesia

    C. South Korea

    D. Australia

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    60. Tagline of the famous company TATA Indigo is

    A. Putting News First

    B. What makes you Special?

    C. Spoil Yourself

    D. Cant live without

    61. Which of the following IT majors has opened first ever rural BPO unit in AndhraPradeshs West Godavari district in collaboration with the state government having a

    capacity of employing 200 people?

    A. Wipro

    B. TCS

    C. Infosys

    D. Satyam Computers

    DIRECTION: Answer questions 62 to 64 based on the information given below.

    Vijay is a famous stockbroker in the town. He has invested a part of his money in the stock

    of four companies i.e. A, B, C and D. Each of these companies belonged to different

    industries viz., Cement, IT, Auto and Steel (in no particular order). At the time ofinvestment, the price of each stock was Rs.. 100. Vijay purchased only one stock in each of

    those companies. He was expecting returns of 20%, 10%, 30%, and 40% from the stock of

    the companies A, B, C and D respectively. Returns are defined as change in the value of thestock after one year, expressed as a percentage of the initial value. During the initial two

    years, two of these companies announced extraordinarily good results. One of these two

    companies belonged to the Cement or the IT Company, while the other one belonged toeither the Steel or the Auto industry. As a result the returns on the stocks of these two

    companies were higher than the initially good results, the returns were twice that of the

    initially expected returns. For the company belonging to the Steel or the Auto industry, thereturns on announcement of extraordinarily good results were only one and a half times that

    of the initially expected returns. For the remaining two companies, which did not announce

    extraordinarily good results, the returns during the year were the same as initially expected.

    62. If Vijay earned a 35% return on average during the year, then which of these

    statements would necessarily be true?

    a. Company A belonged either to Auto or to Steel Industry

    b. Company B did not announce extraordinarily good results

    c. Company C announced extraordinarily good results

    d. Company D did not announce extraordinarily good results

    A. a and b only

    B. b and c only

    C. c and d only

    D. b and d only

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    63. If Company C belonged to the Cement or the IT industry and did announce

    extraordinarily good results, then which of the following statement (s) would

    necessarily be true?

    a. Vijay earned not more than 36.25% return on average

    b. Vijay earned not less than 33.75% return on average

    c. If Vijay earned 33.75% return on average, Company A announced

    extraordinarily good results

    d. If Vijay earned 33.75% return on average, Company B belonged either to Auto or

    Steel industry,

    A. a and b only B. b and d only

    C. b and c only D. c and d only

    64. What is the minimum average return Vijay would have earned during the year?

    A. 30% B. 31 %

    C. 32 % D. Can not be determined

    SECTION V

    DIRECTIONS: Answer questions 65 to 75 independent of each other.

    65. The essentialist argument proposes that the differences between men and women can

    be explained by all of the following EXCEPT:

    A. Socialization

    B. BiologyC. Social institutional needs for men and women to fulfill different roles

    D. The existential need of human beings to produce an Other

    66. Which one of the following concepts is appropriate understanding of a trade union?

    A. Primary group

    B. Interest group

    C. Anomic group

    D. Quasi group

    67. An employer decides to hire a black person on the basis of their race, and not theirindividual competence, in order to demonstrate that they do not discriminate against

    minorities, and that there is no need for more fundamental changes in equal

    opportunity policy. This is an example of:

    A. Prejudice

    B. Tokenism

    C. Social discrimination

    D. Reverse discrimination

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    68. The argument of liberalization which answers the worries of the Left parties about the

    possible trade deficits created by the opening up of the Indian economy goes like this:

    In todays economic scenario, where there are many trading countries, the trade

    between two specific countries need not be balanced. The differing demands of goods

    and services and the differing productive capabilities of the same among different

    countries will cause a country like India to have trade deficits with some countries and

    surpluses with other countries. On the whole, the trade deficits and surpluses will

    balance out in order to give a trade balance. Which of the following conclusion best

    summarizes the argument presented in the passage above?

    A. Indias trade deficits and surpluses with other countries always balance out.

    B. Left parties need not worry about trade deficits in India since its trade will always

    be in balance even though it runs a deficit with a single country.

    C. The Left parties in India should not be concerned about Indias trade deficits with

    specific countries because they will balance out in the long run.

    D. None of these

    69. As the price of crude oil falls

    A. The demand for gasoline will likely decrease

    B. The demand for gasoline will likely increase

    C. The supply of gasoline will likely increase, and its price will likely decrease

    D. The supply of gasoline will likely decrease, and its price will likely increase

    70. In a monopoly with only one producer in the industry,

    A. The firm can set whatever price and quantity it wants

    B. The firm maximizes profit where its average cost equals the extra revenue from

    selling one more unit

    C. The firm sets the quantity where its extra profit just equals its extra costD. The profit-maximizing quantity is less than the revenue- maximizing quantity if

    the costs are positive

    71. Inflation can only be fundamentally caused by two factors i.e., supply-side and

    demand-side factors. These factors are either reductions in the supply of goods and

    services or increases in demand due to either the increased availability of money or the

    reallocation of demand. Unless other compensating changes also occur, inflation is

    bound to result if either of these occurs. In economies prior to the introduction of banks

    (a pre-banking economy) the quantity of money available, and hence, the level of

    demand, was equivalent to the quantity of gold available. If the statements above are

    true , then it is also true that in a pre-banking economy,A. If other factors in the economy are unchanged, increasing the quantity of gold

    available would lead to inflation

    B. Any inflation would be the result of reductions in the supply of goods and services

    C. If there were a reduction in the quantity of gold available, then, other things being

    equal, inflation would result

    D. Whatever changes in demand occur, there would be compensating changes in the

    supply of goods and services?

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    72. Have you ever failed in an exam and blamed the teacher for not doing a good job of

    clarifying the material or for writing an unfair exam? May be you got a better grade on

    the next test and pat on the back for your study skills, your intelligence, and your

    incredible effort. This might be considered an example of the __________ bias.

    A. Attributional

    B. Self-serving

    C. Attentiveness

    D. Self-induced effort

    73. You have been driving for many years. While driving, which of the following would in

    all probability act as a controlled process for you?

    A. Changing the gear

    B. Looking in the mirror before overtaking

    C. Putting on the seatbelt

    D. Deciding whether it is safe to overtake

    74. Young Yuvragi always asks her mother for things. Mommy, can I have a cookie?

    Mommy, can I have a new toy? Mommy, can I have a glass of water? Mommy, I

    want to stay up late. The fact that Yuvragi is not at all interested in what her Mommy

    wants, and instead focuses only on her own pleasure needs, suggests that she operates

    mostly from the _____ component of her personality.

    A. Id

    B. Ego

    C. Egocentric

    D. Superego

    75. A study in a Training Centre found that trainees particularly became friends with those

    whose last names began with the same letter or with a nearby letter in the alphabet,

    because training room seats were assigned in alphabetical order of trainees surnames.

    This attraction was most likely due to

    A. Physical attractiveness

    B. Reciprocity

    C. Similarity of attitudes

    D. Physical propinquity

    ----------------------------- THE END --------------------------