16
EVERY LITTLE BIT COUNTS Elena Hesse makes helping others a priority in her office. SOLUTIONS TIPS, TRENDS, AND CONNECTIONS FOR USERS OF THOMSON REUTERS SOFTWARE SOLUTIONS ISSUE 3 | 2009 READY FOR TAX SEASON? Enhanced services ease your workload—and your stress. MAKE THE MOST OF YOUR TIME Increase firm productivity with advice from our software experts. + how myPay Solutions makes clients happy [ ] SERVING UP: STRATEGY Accountant and former chef Marc Schain brings unique experience and expertise to the table

TIpS, TrENdS, aNd cONNEcTIONS fOr USErS Of THOmSON rEUTErS … · every little bit counts Elena Hesse makes helping others a priority in her office. SOLUTIONS TIpS, TrENdS, aNd cONNEcTIONS

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: TIpS, TrENdS, aNd cONNEcTIONS fOr USErS Of THOmSON rEUTErS … · every little bit counts Elena Hesse makes helping others a priority in her office. SOLUTIONS TIpS, TrENdS, aNd cONNEcTIONS

every little bit counts Elena Hesse makes helping others a priority in her office.

SOLUTIONSTIpS, TrENdS, aNd cONNEcTIONS fOr USErS Of THOmSON rEUTErS SOfTwarE

SOLUTIONSISS

UE

3 |

20

09

ready for tax season?Enhanced services ease your workload—and your stress.

Make the Most of your tiMe Increase firm productivity with advice from our software experts.

+ how mypay Solutions makes clients happy[ ]

SERVING UP:strateGy

Accountant and former chef Marc Schain brings unique experience and

expertise to the table

Page 2: TIpS, TrENdS, aNd cONNEcTIONS fOr USErS Of THOmSON rEUTErS … · every little bit counts Elena Hesse makes helping others a priority in her office. SOLUTIONS TIpS, TrENdS, aNd cONNEcTIONS

Solutions is published by the Tax & Accounting business of Thomson Reuters, 7322 Newman Boulevard, Dexter, MI 48130; 800.968.8900. Printed in the United States. Copyright 2009 Thomson Reuters, Issue 3, 2009. Copyright 2009 Peter Dazeley/Getty Images (cover), Copyright 2009 Mark McCarty/Mark McCarty Photography (Mark Shain), Copyright 2009 Joe Vaughn/Vaughn Media Inc. (Elena Hesse).

issue 3 | 2009

[ 2 ]

Questions or feedback? Email your thoughts to [email protected].

marc Schain s recipe for Success8

Tip-Top Tax Season 12

Behind the Scenes: Elena Hesse6

FEATURES

4 newslineSpeedy filing and customizable portals, just in time for tax season.

7 in your words Tips from a peer on preventing stress on the job.

14 tips & tacticsStop searching. Our software experts have the answers.

AlSO INSIDE

SOLUTIONS

Join our online users’ forum, at CS.ThomsonReuters.com/Community.

Find more on the web, at CS.ThomsonReuters.com.

SOlUTIONS [issue 3, 2009]

Page 3: TIpS, TrENdS, aNd cONNEcTIONS fOr USErS Of THOmSON rEUTErS … · every little bit counts Elena Hesse makes helping others a priority in her office. SOLUTIONS TIpS, TrENdS, aNd cONNEcTIONS

CS.THOMSONREUTERS.COM [ 3 ]

The 2009 Users’ Conference: Building Networks the Old-Fashioned Way

VIEW POINT

Every year, the Thomson reuters Users’ conference reminds me that, no

matter how far technology takes us, there’s still nothing like getting everyone

together in the same room. The most recent conference held in Orlando,

November 4 through 7, was certainly no exception.

It’s hard to express how inspiring it is to meet and shake hands with the

people who put the latest accounting and tax workflow ideas and products

into practice every day to get taxes done, to get paychecks out, and to

communicate and collaborate both within the firm and with clients. from

new technology to new ideas for serving clients to taking on more work without more staff and

stress, we’re fortunate to work in a profession that has such a vibrant culture of innovation.

By the looks of this year’s conference, that culture is healthier than ever. The enthusiasm, the

discussions, the ideas and the venue were nothing short of amazing. I learned a lot, as I do every

year. and I’m confident that our attendees did too. whether or not you were able to make the

trip, I want to thank you for another exciting year.

chances are, this issue of Solutions will find you back at the office, gearing up for another busy

tax season. I want you to know that we’re doing the same. as usual, we’ve been working to

develop new ways to make this season less hectic and more profitable with products like the

new staff management module for practice cS; Service Bureau payroll cS with advanced batch

processing capabilities; online bill pay through Netclient cS; source document processing for

automatic organization of scanned documents and automatic data entry into UltraTax cS using

Ocr technology; and new training and consulting options. I’m confident that they’ll help you

and your staff do even more in the busy months ahead.

But even with so many new ideas, we’ve also taken care to improve the basics. we’ve spent time

improving our product support, training our staff, and providing you with new ways to get in

touch with us. Because sometimes, there’s just no substitute for a one-on-one conversation.

I wish you a prosperous tax season. Thanks again.

In his most recent interview, Baron reflects on the 2009 Users Conference. Listen at cs.thomsonreuters.com/solutions.

CS Professional Suite®

& Enterprise Suite™

ACCOUNTING

client Bookkeeping Solution®

Engagement cS®

financial analysis cS®

Trial Balance cS™

write-Up cS®

DOCUMENT MANAGEMENT

filecabinet cS™

Gofileroom®

PAYROLL

mypay Solutions®

payroll cS®

Service Bureau payroll cS™

PRACTICE MANAGEMENT

practice cS®

TAX

fixed assets cS®

GoSystem® Tax rS

planner cS®

ToolBox cS®

UltraTax cS™

WEB SERVICES

Netclient cS®

Virtual Office cS™

web Builder cS®

Jonathan a. Baronpresident, professional Software & ServicesTax & accounting Business of Thomson reuters

Page 4: TIpS, TrENdS, aNd cONNEcTIONS fOr USErS Of THOmSON rEUTErS … · every little bit counts Elena Hesse makes helping others a priority in her office. SOLUTIONS TIpS, TrENdS, aNd cONNEcTIONS

NeWsLiNe

SOlUTIONS [issue 3, 2009][ 4 ]

Did You Know?Here’s an easy way to

get your staff primed

for another tax season:

Thomson reuters

now offers more than

30 On-demand Training

courses for a variety of

cS professional Suite

and Enterprise Suite

solutions. for more

information, go to

cs.thomsonreuters.com/

training/ondemand.

UltraTax cS users who also have filecabinet cS can now take advantage of the newly enhanced Source document processing service to organize and categorize scanned client source documents and extract data for transfer to UltraTax cS. Netclient cS

users can also automatically populate their client portals with applicable client source documents at the same time a completed 1040 tax return is placed in the portal.

when coupled with the cS professional Suite’s seamless integration, this service can save tax preparers significant time and costs. The ability to neatly label and organize individual client source documents, combined with the option to review and accept data captured off the source documents for transfer to UltraTax cS, greatly increases 1040 tax preparation workflow efficiency. for the 2010 tax season, we’re offering a special price of $6 per client for this service, which includes data extraction as well as labeling and organizing for an unlimited number of scanned source documents.

here’s how the source document processing service works: UltraTax cS users transmit 1040 source documents that have been scanned into filecabinet cS to Thomson reuters host computers, where optical character recognition (Ocr) technology

is used to identify, organize, and categorize certain documents (such as w-2s, 1099s, or K-1s) for easy access and use. Ocr technology also enables the extraction of specific data, which can be easily reviewed for accuracy in the UltraTax cS Source data Entry module. when it’s time to prepare a client’s tax return, preparers simply open the UltraTax cS client to accept or reject the extracted data. client source documents from filecabinet cS are also automatically populated when the clients’ completed tax returns are added to their Netclient cS portal.

The enhanced Source document processing service is available for 2009 tax processing. for more information, contact a customer Service representative at 800.968.0600. press option 1, then option 6.

Just in Time for TaxesSource Document Processing speeds document management and streamlines tax prep.

Page 5: TIpS, TrENdS, aNd cONNEcTIONS fOr USErS Of THOmSON rEUTErS … · every little bit counts Elena Hesse makes helping others a priority in her office. SOLUTIONS TIpS, TrENdS, aNd cONNEcTIONS

[ 5 ]

Portals Make life a little SimplerNew features, streamlined pricing for NetClient CS

CS.THOMSONREUTERS.COM

netclient cs allows firms to instantly and securely

exchange files with clients, post finished documents

such as tax returns and web organizers online,

implement online client billing and payment, and

much more. and now, firms can send individual 1040

client web organizers and completed tax returns

directly from UltraTax cS to Netclient cS portals.

Netclient cS also has a new simplified fee structure

that makes it easier to implement. a one-time setup

fee and flat monthly rate allows users to create up

to 1,000 base portals. Each client portal can be

customized with add-on options, such as tax return

presentation, a web organizer, document presentation,

file exchange, stock quotes, and more.

also new is the Source document flow feature, which

automatically populates individual client source

documents to Netclient cS from filecabinet cS

when completed 1040 returns are pushed from

UltraTax cS 2009 to the Netclient cS portal. and

for firms using practice cS, Netclient cS Bill pay

provides the option to invoice clients and collect

credit and debit card payments from clients through

their Netclient cS portals.

many clients cite the convenience of reviewing and

retrieving their documents any time they need access

to their personal financial information as a major plus

of online portals. portals also simplify the process of

entering payroll data and retrieving payroll checks for

payroll clients.

portals are an increasingly popular way for accountants

to position themselves as their clients’ primary advisors,

thanks to the many benefits portals offer both the firm

and the client. for the firm, printing, postage, and filing

costs are reduced when documents are posted to online

portals. also, an increased online presence allows

firms to offer a variety of new services and gives them

the ability to expand their client roster outside their

geographic region.

for details about Netclient cS portals,

call Sales at 800.968.8900 or email

[email protected].

myPay Solutions Helps You Get Answers and Get Paid

learn more about easier

payroll processing at cs.thomsonreuters.com/

mypaysolutions. For details about HR Answerlink, go to cs.thomsonreuters.com/ products/preferred-partners.

mypay Solutions, Thomson reuters payroll processing

service, has added two new offerings: a human resources

reference tool and a means for practitioners to collect

accounting fees as a client’s payroll is funded.

• hr answerlink: a web-based subscription service,

Hr answerLink offers clients quick access to a variety

of Hr resources, such as forms, information on

hiring practices and employment laws, and more.

Included in the service are sample templates for job

descriptions, employee handbooks, and other helpful

documents. There is also an option which gives the

client unlimited email and telephone access to a

national network of Hr professionals.

• collection of accounting fees: due to current

economic conditions, some accountants are finding

that clients take longer to pay their outstanding

accounting fees. To help remedy this situation,

mypay Solutions offers the following suggestion:

consider having your client pay accounting fees at

the same time they fund their payroll.

for example, a client is paying $200 per month for

accounting services with a semi-monthly payroll.

The accountant could collect $100 of those fees

each time payroll is run. The accountant benefits

with faster payment of fees, and many clients find it

easier to pay their accounting fees in smaller, more

manageable increments.

If you’re not currently processing payrolls for your

clients, mypay Solutions can help you set this up and

have your fees direct-deposited into your account.

Page 6: TIpS, TrENdS, aNd cONNEcTIONS fOr USErS Of THOmSON rEUTErS … · every little bit counts Elena Hesse makes helping others a priority in her office. SOLUTIONS TIpS, TrENdS, aNd cONNEcTIONS

[ 6 ]

BEHIND THE SCENES AT THOMSON REUTERS:

ELENA HESSE Organizes Helping Hands

Solutions: what inspired you to create the Giving season charity drive? elena hesse: It started 20 years ago, when other employees and I were talking about the many people who aren’t as fortunate as we are. we finally said, “Let’s do something.” So I got it started, and today there are employees across the company who really keep it going.

how does the charity drive work? from Thanksgiving through christmas, people bring in wrapped gifts, board games or boxed cereal. They also donate cash, of which Thomson reuters matches 100 percent. we donate the cash to the Ken & marianna Staples family center, a local shelter, and everything else goes to The Salvation army.

what keeps you motivated to give back like this every year? If we don’t, who will? The shelter and The Salvation army count on this kind of help, and it’s become an annual responsibility for me—a good responsibility. what we provide is a huge help, but it doesn’t take a huge amount of time.

do you see a connection between Giving season and your day-to-day work? what I like about sales is that I get to use my knowledge to help people put solutions together that can really benefit them. and I started the charity drive for the same reason: to help people.

iNsiDe sTORY

Meet elena hesse, cpa, director of sales for

myPay Solutions at Thomson Reuters in Ann Arbor,

Mich. Hesse began working for Thomson Reuters

in 1987 as a sales representative. Twenty years ago,

she initiated an employee-led Giving Season charity

drive. She shares her home with husband David,

whom she met when he worked at Thomson Reuters,

and their three children.

SOlUTIONS [issue 3, 2009]

total donations durinG last year’s GivinG season: 414 gifts, 70 board games, 180 boxes of cereal and just under $7,000 in cash.

take it away: “any firm can do what we do,” Hesse says. “You just have to set it up, and people will help. all these random acts of kindness—they count and they do add up.”

all in the faMily: Hesse’s husband is a cpa. does his firm use Thomson reuters software solutions? “I would pretty much have to kick him out of the house if he didn’t,” she jokes.

–ADD IT UP

LISTEN AND LEARN: Hear more from Elena Hesse about the impact of charitable giving at cs.thomsonreuters.com/solutions.

Page 7: TIpS, TrENdS, aNd cONNEcTIONS fOr USErS Of THOmSON rEUTErS … · every little bit counts Elena Hesse makes helping others a priority in her office. SOLUTIONS TIpS, TrENdS, aNd cONNEcTIONS

[ 7 ]CS.THOMSONREUTERS.COM

pressure pointscpa John dougherty shares his stress-busting strategies.

with 30 years in the tax and accounting profession— 21 of those as head of his own firm—John dougherty knows stress. and he's learned a few tricks to handle it. here, the owner of John t. dougherty, cpa, llc, in westport, conn., recommends four ways to stave off the tension of tax season.

preparefirst and foremost, plan ahead. Take time now, before your tension gets out of hand, to figure out survival strategies for you and your firm. dougherty typically kicks off tax season by brainstorming with friends who own small firms like his. “In November or december, we discuss what we did in the current year and what we’re going to do differently in the year to come,” dougherty explains.

advanced planning for dougherty also includes assessing his staff’s skills and capacity. He determines how many, if any, temporary accountants he needs to help with the tax-season workload.

Once he’s hired temps, he trains them in the firm’s tax preparation process. He also gets them up to speed on the firm’s software tools, which include Virtual Office cS and UltraTax cS.

“I’ll first run through UltraTax cS in a group setting to see how comfortable individuals are,” dougherty says. “Then I can easily see where additional training is needed.”

be flexibleNo matter how organized you are, tax season means long hours and, for this reason, dougherty suggests investing in software and technology that lets staff work out of the office. Take Virtual Office cS, for example. The web service provides remote access to software and data via the Internet.

“Virtual Office cS is a fantastic tool,” dougherty says. Not only does it give employees the ability to take work home if needed, but it also gives firms greater flexibility in who they hire. “I have a part-time cpa on staff who is in florida from January through almost the end of march, but he can still get the work done using Virtual Office cS.”

Make time for lifedougherty recommends striving for a balance between work and home. when his kids were in school, he made it a priority to attend all their important events, even during tax season. He encourages his staff to do the same.

To help keep “the juices flowing,” dougherty also makes time to visit a local gym. plus, he explains, “Eating habits change in tax season, so working out also helps keep me from, well, getting fat!”

dougherty takes care of his staff, too, ordering in lunch a few times a week. phone calls go to voice mail while employees gather in the conference room for a break.

embrace the chaosSchedule your days in a way that allows for the unexpected. dougherty staggers appointments to leave time for reviewing tax returns, doing prep work, or handling unforeseen tasks that inevitably arise.

Sure, dougherty admits, he sometimes wishes divorces or building acquisitions would happen only in July. “But normal life doesn’t stop just because we’re busy doing tax returns,” he says.

The key, then, is to prepare the best you can and then go with the flow. “Sometimes you pray for more hours in the day and you’re grateful when someone requests an extension. and you just do the best you can to get it all done.”

197,209,000:Total number of income tax returns filed in the U.S. in 2008.

+7.8%: percentage increase in number of income tax returns filed in 2008 versus 2007.

iN YOuR WORDs

Page 8: TIpS, TrENdS, aNd cONNEcTIONS fOr USErS Of THOmSON rEUTErS … · every little bit counts Elena Hesse makes helping others a priority in her office. SOLUTIONS TIpS, TrENdS, aNd cONNEcTIONS

[ 8 ] SOlUTIONS [issue 3, 2009]

Marc schain, cpa, Moved to new paltz, ny,

in the early ‘70s. a frequent visitor to the Hudson

Valley college town, he loved New paltz for years and

looked forward to moving out of New York city and

on from the large cpa firms he’d worked for. Schain

intended to leave accounting behind him and pursue

his passion for cooking by opening a restaurant. and

that's exactly what he did.

Until, that is, customers began approaching him

saying, “I heard you’re a cpa. would you mind doing

some work for me?” Schain soon found himself serving

up a familiar dish: tax and accounting services. “I was

literally preparing taxes and flipping hamburgers at

the same time,” he says. “from a professional point of

view, the town found me. I closed the restaurant and

opened an accounting office in New paltz.”

while Schain was establishing his company in New

paltz, his brother, ron, also a cpa, was launching a

small firm of his own in fort Lauderdale, fla. Like

his brother, ron had traded in the large-firm lifestyle

in New York city for a smaller, more personally

oriented practice.

Having honed their skills working for large accounting

operations, the brothers were well prepared to

run firms of their own. Still, they found themselves

turning to each other for support on occasion and

soon realized that they could join forces to create a

single firm with locations in New York and florida.

the right tools

The geographic distance between offices has

presented challenges, particularly in the firm’s early

Recipe fOR

With one part small-business experience, three parts accounting expertise, and a hearty portion of software solutions, Marc Schain serves up smart strategy.

success

Z

Page 9: TIpS, TrENdS, aNd cONNEcTIONS fOr USErS Of THOmSON rEUTErS … · every little bit counts Elena Hesse makes helping others a priority in her office. SOLUTIONS TIpS, TrENdS, aNd cONNEcTIONS

success

Z website The company offers a variety of client tools, including a portal for secure document exchange, at schainandcompany.com.

Z software In addition to mypay Solutions, “we essentially use all the programs” that make up the Thomson reuters cS professional Suite, says marc Schain. among his favorites are

practice cS, UltraTax cS, and filecabinet cS.

Z services The firm provides tax planning and return preparation services, payroll services, and contract cfO and management services. Schain and company also offers financial planning services including investment consulting and succession guidance.

schain and coMpany firM facts

Page 10: TIpS, TrENdS, aNd cONNEcTIONS fOr USErS Of THOmSON rEUTErS … · every little bit counts Elena Hesse makes helping others a priority in her office. SOLUTIONS TIpS, TrENdS, aNd cONNEcTIONS

SOlUTIONS [issue 3, 2009][ 10 ]

1985

The year Schain took his daughter

Jessica to the annual Thomson

Reuters Users’ Conference.

“She was about 6 weeks old, so I’m thinking she

was the youngest participant ever.”

1346.36The distance,

in miles, between Schain and Company's

two locations. “When you’re

brothers working closely together, sometimes it’s

nice to know that Ron is over a

thousand miles away,” Schain says with good humor.

By owning and operating the restaurant, I gained a huge amount of experience that helps me work with retail businesses. It s the type of insight that

many accountants can t offer their clients.

“ “

years when email and fax machines weren’t options.

To share documents, the Schains relied on good old-

fashioned snail mail and overnight courier.

as the years passed and electronic options grew,

Schain made it one of his goals to put technology to

work for the firm. Schain and company bought their

first computers back in the early 1980s, but quickly

discovered that the software they’d invested in wasn’t

helping them work faster or smarter.

Then, in 1984, Schain heard about a conference hosted

by a company called creative Solutions (now known

as Thomson reuters). after attending the classes and

presentations, the brothers were convinced: They’d

found the tools to help them do their jobs better.

a quarter century later, names and software options

have changed but Schain and company still relies

heavily on Thomson reuters solutions, which help

the firm operate in a paperless environment with

superior efficiency. most recently, the firm began

using mypay Solutions after having tried two other

payroll offerings without success. This payroll service

for clients of accountants is managed by a dedicated,

hands-on team of payroll professionals, and integrated

with other Thomson reuters products for accounting

professionals.

“we are a personal service company, and our clients

value knowing who they are working with. Our clients

weren’t getting that kind of service from third-party

providers until we started using mypay Solutions,”

Schain explains. “If you don’t do payroll correctly, it

can create a lot of turmoil, but all of our clients who are

using mypay Solutions are extremely happy with it.”

He adds that he appreciates Thomson reuters

willingness to respond to the needs of its users. “They

listen to our concerns and what we need, and they try to

come back and give us a better product,” Schain says.

“It’s the same way we aim to work with our own clients.”

Page 11: TIpS, TrENdS, aNd cONNEcTIONS fOr USErS Of THOmSON rEUTErS … · every little bit counts Elena Hesse makes helping others a priority in her office. SOLUTIONS TIpS, TrENdS, aNd cONNEcTIONS

CS.THOMSONREUTERS.COM

FileCabinet CS Connoisseur Marc schain so strongly believes in the value of filecabinet cs software that

he presents seminars about it to local businesses through his area’s chamber

of commerce.

“this is the first year we’ve offered a 100-percent completely paperless solution to our clients,

and i’m strongly advising all of our clients to use it,” he says.

for example, when information is stored electronically in filecabinet cs, there’s no need to go

rifling through paperwork if the irs contacts schain and company for additional information on a

client’s tax return. instead, the tax return and source documents can be retrieved and compared

right in filecabinet cs. “we’re able to get the information we need much more quickly and

easily,” schain says.

plus, because he and his brother work from two different locations, a paperless solution is light-

years ahead of the cross-country paper trail of mailings and overnight deliveries that they dealt

with in the late ‘70s.

“Just this morning, ron and i emailed three financial statements back and forth,” schain explains.

“he could work on a tax return on his laptop, get it to me for review, and then we could e-file it.

Going paperless streamlines everything.”

[ 11 ]

whats cookinG?

Schain considers Chinese his culinary specialty and

has studied under a master chef.

Another passion that gets him out of the

office: skiing. At least one morning a week—even during tax-prep

season—Schain spends three hours on the

slopes, arrives at the office by midday, and

then puts in a full day’s worth of work.

Z

THERES MORE ONLINE: Visit

cs.thomsonreuters.com/solutions for an interview with marc Schain and learn his favorite recipe.

a complete Menu of services

Schain and company’s goal is simple: assist clients

in being more successful at what they do. So it makes

sense that, in addition to their tax, accounting,

and financial planning services for businesses and

individuals, the firm provides cfO and management

services. Small companies that can’t afford to hire a

full-time cfO turn to Schain and company for support.

as part of its cfO and management services, the firm

prepares business plans, helps develop market plans,

and assists with bank financing, strategic planning,

and business negotiations. firm staff may attend

board meetings, “which more often take place in

the kitchen of a family-owned business than a

boardroom,” Schain says.

Schain’s experience starting, running, and closing his

restaurant makes Schain and company particularly

valuable to small businesses. “I believe the best way

to help my clients is to make myself a resource by

sharing my experience and my opinions,” he explains.

“Some people perceive the american dream including

a provision for anybody to start a business and,

sometimes, you need to burst the bubble about

owning a small business.”

Just recently, he tried to “burst the bubble” of a

woman who came to him for advice about buying

a restaurant. “after talking to her for a long time,

I realized she had what it takes. She’s created a

very successful restaurant in our area—and I’m her

accountant. So, it’s worked out well for everyone.” 2

Page 12: TIpS, TrENdS, aNd cONNEcTIONS fOr USErS Of THOmSON rEUTErS … · every little bit counts Elena Hesse makes helping others a priority in her office. SOLUTIONS TIpS, TrENdS, aNd cONNEcTIONS

iNDusTRY aT LaRge

POP qUIz:

If you surveyed 100 accountants on what they enjoy most about tax season, more than a few of them would probably say, “april 16.” No matter how much you love what you do as an accounting professional, there’s no denying that tax season can turn even the most laid-back firm into a pressure cooker. with that in mind, we asked three Thomson reuters software users to tell us the most important thing they do to prepare for tax season. from the practical to the whimsical, these ideas are sure to help keep your practice calm, cool, and collectin’.

PREPARE FOR ANYTHINGwe perform disaster recovery audits to ensure our

accounting firms can tolerate a complete network

failure on april 14, before returns have been submitted

to the IrS. data must be accessible within 12 hours of

any unforeseen disaster. communications lines must

be available for last-minute client correspondence

and government e-filing. If computer systems are

damaged, will you be able to continue servicing your

clients without delay? what if your computer room

flooded on april 14? would you still be able to print

your client tax returns and submit your e-filing to

the IrS? during tax season, data loss will put your

entire business in jeopardy. The loss of critical tax

documentation is not only embarrassing, it can destroy

your client relationships. If all of your data is lost,

how many clients will stick with you as their financial

footprints are pieced back together?

—Scott Kalogris, Technology Advantage LLC

in Farmingdale, N.Y.

KICKOFF DINNERwe take all of our employees and their spouses out to dinner in January to celebrate a new year and a new tax season!

—Amy Huntley, CPA, Devries, Huntley,

Trifiletti & Loy, Inc., in Westlake, Ohio

what’s your advice for havinG a successful tax season? Share it with other users at cs.thomsonreuters.com/solutions.

Have a tip-top tax season

[ 12 ] SOlUTIONS [issue 3, 2009]

FUN DAYS we have a customer service committee that considers

both our clients and our employees customers.

This committee is informally known as the “fun

committee.” They

get us ready for tax

season by planning

and organizing a

theme day once a

month during tax

season—one day

each for January

through april. These days are intended to be stress

relievers and team building time, in addition to just

giving us time to smile. Our clients know that we have

these special theme days and plan to come in to see us

on them. a few even join us for lunch. Some come just

to take part in our games.

Theme days have included wild west day, Safari day,

crazy Sock and Tie day, fit and fine day, Hawaiian

day, and others. we are expected to dress in costume,

and some even decorate their offices in that theme. we

take an hour for an appropriately themed lunch, and

then carry the theme through to a game or contest

with prizes for the winners. In addition, we give a prize

for “Best in Spirit” for overall involvement.

The wonderful cS professional Suite software

products have given us efficiency and productivity

that allow us to take these r & r moments and still

be very productive.

—Sandra S. Keliher, CPA, PFBF CPAs

in Oakland, Maine

Page 13: TIpS, TrENdS, aNd cONNEcTIONS fOr USErS Of THOmSON rEUTErS … · every little bit counts Elena Hesse makes helping others a priority in her office. SOLUTIONS TIpS, TrENdS, aNd cONNEcTIONS

which blogs do you find particularly useful? we invite you to share them with other readers at cs.thomsonreuters.com/solutions.

are you plugged in? The best blogs keep you up to date on the industry’s hottest trends.

Over the last few years, weblogs—commonly known as “blogs”—have grown big. a quick online search turns up thousands of blogs with commentary on topics ranging from bad haircuts to big business. while many simply entertain, others give their creators platforms for airing opinions. Still others are actually useful sources for the latest news and developments in certain industries.

To save you time, we’ve done the research and compiled several accounting-themed blogs you’ll want to check out for informative updates and useful advice.

&rootworks.com darren root, cpa.cITp, cEO of rootworks and executive editor of The CPA Technology Advisor magazine, offers musings on topics as diverse as the state of the accounting industry and the newest mac and pc operating systems.

&Garyboomer.blogspot.com L. Gary Boomer, cEO of Boomer consulting Group, has started a blog, “Think. plan. Grow!” to pass along useful information about all aspects of the accounting industry—technology, the economy, and much more.

&techsavvyfirm.com ryan mccowan, cpa.cITp, of Green, mccowan & co., pLLc, is a technology enthusiast who offers readers insight on all things technology as related to the accounting profession.

&thetechGap.com Gregory Lafollette, cpa.cITp, loves technology—and his enthusiasm is evident in his commentary. Ever heard of a pogoplug? find out what it is by visiting this digital resource created especially for the tax and accounting community.

&blog.bftcpa.com Brian Tankersley, cpa.cITp is a prolific blogger who covers, well, pretty much everything accounting-related in a breezy, enjoyable style. recent blog entries include a look at what’s new in microsoft Office 2010 and how to create a font made from tick marks.

&cs.thomsonreuters.com/community/blogs/MarketingMondays Jack Larue, senior vice president of mypay Solutions, shares lessons learned from more than 25 years of marketing experience in his new blog, marketing mondays.

&cpatechviews.com This collaborative effort from The CPA Technology Advisor magazine uses a regular lineup of bloggers combined with guest bloggers to bring you information and news from the heart of the accounting industry.

&webcpa.com/debits_credits and webcpa.com/ acto_blog webcpa.com is a comprehensive resource for accountants, and their blogs are equally informative. “debits & credits” brings you the latest industry news, while the “accounting Tomorrow” blog is geared toward discussing generational issues that can crop up as younger accountants move into the profession.

CS.THOMSONREUTERS.COM [ 13 ]

Page 14: TIpS, TrENdS, aNd cONNEcTIONS fOr USErS Of THOmSON rEUTErS … · every little bit counts Elena Hesse makes helping others a priority in her office. SOLUTIONS TIpS, TrENdS, aNd cONNEcTIONS

Tips & TacTics

[ 14 ]

IN YOUR FIELD OF VISION Search no more. all the tips and advice you need to make the most of your time and software is right here.

ultratax cs

Q: How do I print a blank client Organizer for a

new client?

A: If you’re licensed for UltraTax/1040 client

Organizer, you can print a blank client organizer by

marking the print blank client organizer field in

screen contact in the General folder. Then, choose

file / print organizers to preview or print the blank

organizer.

#tip: You can set this option globally for all new

1040 clients. To do so, choose setup / 1040

individual, click the organizer tab, and mark

the print blank client organizer checkbox in the

new client options group box.

#You can also print a blank client organizer or a

single blank organizer page by choosing utilities /

blank forms / input screens. In the product field,

select 1040/u.s. organizer, then click options.

Specify what you want to print in the print options

dialogue. click ok, then the preview button. In

the preview window, click the print all button in

the toolbar to print the entire blank organizer, or

navigate to the desired page and click the print

one page button.

GosysteM tax rs

Q: when I try to roll over a GoSystem Tax return from

2008 to 2009, I receive a “Tax defaults do not exist

for 2009” error message. what should I do?

A: Your firm’s GoSystem Tax rS administrator needs

to roll over the tax defaults before any returns can

be rolled over. follow these steps to roll over the

tax defaults.

1. click setup and then click the tax defaults link in

the setup pane.

2. Select the account number in the account field and

enter 2008 in the year field.

3. click the rollover button.

SEE MORE ONLINE

more Tips & Tactics await you at cs.thomsonreuters.

com/tips.

SOlUTIONS [issue 3, 2009]

Page 15: TIpS, TrENdS, aNd cONNEcTIONS fOr USErS Of THOmSON rEUTErS … · every little bit counts Elena Hesse makes helping others a priority in her office. SOLUTIONS TIpS, TrENdS, aNd cONNEcTIONS

write-up cs

Q: are there any utilities in the program that I can use

to clean up my data before I close the year?

A: Yes, and the beginning of a new processing year is

a great time to run these maintenance utilities on your

client and global database files to keep them orderly.

The program includes utilities to compact data and

permanently remove from the database records that

have been flagged for deletion. running these utilities

can help to decrease the file size of the database and

increase performance speed during processing.

# To compact the client database, choose Help /

Repair. On the Clients tab of the Repair dialog,

highlight the client name and click the Compact

Client button.

# To compact the global database, click the

Miscellaneous tab of the Help / Repair dialog and

then click the Compact Global Database button.

Before using this feature, be sure that all other users

have exited the cSa software.

trial balance cs

Q: I imported the balances for the new year using the

Spreadsheet Import feature, but the trial balance is

now out of balance.

A: In the spreadsheet import dialog, verify that

the correct period has been selected for the period

balance column, especially if you retrieved the column

definitions from a saved setting. all account numbers

should conform to the chart of accounts mask,

otherwise invalid accounts will not import. all of your

accounts should be present in the spreadsheet for

import, including accounts with zero balances. If you’re

importing separate period balance columns for debits

and credits, the balance for each account should be

combined into one of the balance type columns. If

you carried forward the balances from the prior year

and the balances you’re importing in the current year

reflect year-to-date numbers, be sure to mark the

year-to-date-balances option in the spreadsheet

import dialog.

payroll cs

Q: How can I prepare for payroll year-end

processing now?

A: You can open and review two helpful resources

from the index of the cSa help topics dialog.

# Enter Checklists and click the topic called Checklist

for payroll year-end processing. This checklist

outlines all of the recommended procedures,

including how to determine the number of w-2 and

1099 forms needed, as well as how to order forms,

register for e-filing, and verify information accuracy.

# Enter Payroll Year-End Procedures (PDF). This

guide provides a refresher on processing forms,

including 940, 944, 945, w-2, and 1099 forms.

practice cs

Q: How do I ensure that my new practice cS tax projects

are set up to use 2009 UltraTax cS information?

A: Before you generate tax projects due in 2010,

you need to update each project template that uses

UltraTax cS as a solution.

# after 2009 UltraTax cS is installed on your

workstation, choose Setup / Templates / Projects,

select the project template, and click the Edit

button. On the Main tab, select 2009 UltraTax CS in

the Select solution field and click Enter to save the

new solution.

# repeat these steps for each project template that

uses UltraTax cS as a solution.

# note: If the Completion Event field is blank, open

2009 UltraTax CS and verify that the practice cS

data path is correct (in UltraTax cS, choose Setup /

User Preferences / File Locations tab). after

verifying the data path, send the completion events

to practice cS by logging each status event once in

2009 UltraTax cS, or by choosing the Help / Repair /

Misc tab, clicking the CS Practice Products option,

and clicking the Populate button.

featured solutions in this issue

ACCOUNTING

Trial Balance cS

write-Up cS

PAYROLL

payroll cS

PRACTICE MANAGEMENT

practice cS

TAX

GoSystem Tax rS

UltraTax cS

[ 15 ]CS.THOMSONREUTERS.COM

Page 16: TIpS, TrENdS, aNd cONNEcTIONS fOr USErS Of THOmSON rEUTErS … · every little bit counts Elena Hesse makes helping others a priority in her office. SOLUTIONS TIpS, TrENdS, aNd cONNEcTIONS

PRSRT STDU.S. Postage

PAIDThomson Reuters7322 Newman Boulevard

Dexter, MI 48130CS.ThomsonReuters.com

we’ve spent all year developing new ideas, features, tips, and tricks that will make this year-end your best ever—and continue to pay dividends throughout 2010. and our year-end update and productivity training packs it all into just a few hours of intensive learning. It’s a smart investment that offers new ways to expand productivity (without expanding your payroll), maximize your software investment, and even earn valuable cpE credit.

plus our incentives make it easier than ever to invest in your future:

• $25 off registration when you register at least two weeks in advance.

• send a fourth attendee free when you register three attendees from your firm.

Get ready to lead your firm into the future. register today or get more information at cs.thomsonreuters.com/yearend, or by calling 800.968.8900 for personal assistance.

TL 21302

TURN YOUR YEAR-END INTOA PROFITABlE NEW BEGINNING2009 Year-end Update and Productivity Training