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Balancing Labor Spend with Candidate Quality Tipping the Scales: PeopleTicker Mike Zimmer Executive Vice President Marc Wong Chief Data Scientist nextSource Edward Remus SVP www.sig.org/eval

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Page 1: Tipping the Scales - SIGsig.org/docs2/S45_Tipping_the_Scales_Balancing_Labor_Spend_with... · Employer of Record/Payrolling Services Contingent Staffing Services Supports the various

Balancing Labor Spend with Candidate

Quality

Tipping the Scales:

PeopleTicker

Mike ZimmerExecutive Vice President

Marc WongChief Data Scientist

nextSource

Edward RemusSVP

www.sig.org/eval

Page 2: Tipping the Scales - SIGsig.org/docs2/S45_Tipping_the_Scales_Balancing_Labor_Spend_with... · Employer of Record/Payrolling Services Contingent Staffing Services Supports the various

Tipping the Scales: Balancing Labor Spend with

Candidate Quality

October 29, 2015

The global standard for real-time labor market rates and analytics.

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PeopleTicker, LLC. | peopleticker.com | (561) 278-8383 3

Mike Zimmer brings a diverse

background in human capital

management, salary benchmarking,

and high technology to PeopleTicker

where he currently leads procurement.

Mike is primarily responsible for

consulting with procurement leaders

regarding best practices in managing

labor spend including: market rate

analysis, vendor selection, and

negotiation strategies. Prior to

PeopleTicker, Mike was Vice President

of Strategic Partners at ADP. Mike had

nationwide responsibility for vendor

selection and contract negotiation in

ADP’s large account market. In

addition, Mike has held numerous

leadership roles in sales and

marketing for Sun Microsystems and

Digital Equipment Corporation. He

holds a Bachelor of Science Degree in

Business Administration, Marketing

from California State University,

Fresno.

As an SVP of nextSource for the past

15 years, Ed manages a team that is

responsible for supplier sourcing,

development and management for

nextSource’s MSP/VMS programs. Ed

has more than 45 years of business

and procurement experience through

his tenure at nextSource and his

positions at Bell Labs, AT&T and

Lucent Technologies prior to joining

nextSource. Through much of his

career, he has had a strong focus on

the procurement of all categories of

contingent workers and consulting

services. His organization was

responsible for the award and

implementation, as early as 1996, of an

On-site Vendor Management Solution

for Lucent Technologies, covering

almost 10,000 contingent workers

worldwide. Ed received a B.S. degree

in Business from King's College

(Wilkes-Barre, PA) and an M.B.A. from

Seton Hall University.

Marc Wong brings over 20 years of

staffing domain experience including

software engineering as well as

leading development teams at the

executive level for vendor

management systems, timesheet and

payroll systems, procurement

systems, recruiting auctions, shared

savings programs, and compensation

benchmarking platforms. In addition,

Marc has founded and lead specialty

focused delivery teams on a national

level for ERP practices, .NET

practices, and government contractors

setting rates and negotiating with

buyers as well as candidates and sub-

suppliers. Currently Marc heads the

data science team for PeopleTicker.

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PeopleTicker, LLC. | peopleticker.com | (561) 278-8383 4

PeopleTicker – About Us

Page 5: Tipping the Scales - SIGsig.org/docs2/S45_Tipping_the_Scales_Balancing_Labor_Spend_with... · Employer of Record/Payrolling Services Contingent Staffing Services Supports the various

PeopleTicker, LLC. | peopleticker.com | (561) 278-8383

Agenda

Changing Workforce Dynamics

Business Challenges

Competing Goals

nextSource Client Stories

Conclusion

5

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PeopleTicker, LLC. | peopleticker.com | (561) 278-8383

Changing Workforce Dynamics

Contingent Labor is growing

Companies want flexibility in workforce

Broadening talent pool and expertise

Try before you buy mentality

Internet has enabled a work from anywhere environment

Contingent workers earn more

Millennials have lost faith in corporate jobs

6

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PeopleTicker, LLC. | peopleticker.com | (561) 278-8383 7

Business Challenges

CEOHuman Resources

Hiring Manager

Procurement

Finance

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PeopleTicker, LLC. | peopleticker.com | (561) 278-8383 8

One Common Theme

Page 9: Tipping the Scales - SIGsig.org/docs2/S45_Tipping_the_Scales_Balancing_Labor_Spend_with... · Employer of Record/Payrolling Services Contingent Staffing Services Supports the various

PeopleTicker, LLC. | peopleticker.com | (561) 278-8383 9

Competing Goals?

Spend Talent

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PeopleTicker, LLC. | peopleticker.com | (561) 278-8383 10

My data

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PeopleTicker, LLC. | peopleticker.com | (561) 278-8383 11

Market Rate Data

Page 12: Tipping the Scales - SIGsig.org/docs2/S45_Tipping_the_Scales_Balancing_Labor_Spend_with... · Employer of Record/Payrolling Services Contingent Staffing Services Supports the various

Contingent Workforce Programs at nextSource

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Advancing the way the world

connects with talent

15+ years experience in pioneering delivery of

innovative and effective workforce best practices

National Leader in providing integrated MSP,

VMS, Employment of Record, & SOW Services

Delivers cost savings, mitigates risks, insures

quality talent, with desired results

Industry thought leader within multiple

industry workforce arenas

Experienced and tenured management and

service teams

Utilizes an innovative and unbiased approach

to talent sourcing - decisions driven by quality

Page 14: Tipping the Scales - SIGsig.org/docs2/S45_Tipping_the_Scales_Balancing_Labor_Spend_with... · Employer of Record/Payrolling Services Contingent Staffing Services Supports the various

PeopleTicker, LLC. | peopleticker.com | (561) 278-8383 14

Historical Perspective – nextSource & The PeopleTicker

Development triggered to address savings validation

Principal Differentiator in the marketing of our Workforce Solutions

Deployed to clients as early as 2002

First True Benchmarking Tool for Contingent Labor Rates – Levels the playing field for Procurement

An Integral Part of Client Workforce Solutions:

MSP/VMS Programs

Employer of Record/Payrolling Services

Contingent Staffing Services

Supports the various levels of “procurement maturity” of our clients

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PeopleTicker, LLC. | peopleticker.com | (561) 278-8383 15

Customer #1 – Major Financial Services Firm

One of nextSource’s first clients for The PeopleTicker – 2002

Procurement Managed Several Hundred Million dollars in Contingent Labor Spend from staff augmentation to Statement of Work engagements

Principal challenge to Procurement: Determination of market pay and bill rates in real-time due to shifting market dynamics

PeopleTicker’s Value Add:

Validate bill rates returned by RFP participants

Insure market rate competitiveness in changing markets

Set pay and bill rates for new skill sets

Benchmark/Establish pay rates for directed source procurements and Payrolling Services

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PeopleTicker, LLC. | peopleticker.com | (561) 278-8383 16

Customer #2 – Major Energy Firm

People Ticker user since 2004

Procurement’s challenges: How do we audit/validate the bill rates presented by their MSP/VMS provider? How do we determine competitiveness of pay rates for Payrolled Contractors & “one-off” procurements?

Concurrent with adoption of the PeopleTicker, nextSource was engaged as the Employer of Record/Payrolling Services Provider

PeopleTicker’s Challenges Response:

Establish/Validate bill rates for MSP/VMS Program

Insure market rate competitiveness in changing markets

Set pay and bill rates for new skill sets

Benchmark pay rates for directed source procurements and Payrolling Services

Timely fulfillment and increased retention

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PeopleTicker, LLC. | peopleticker.com | (561) 278-8383 17

MSP/VMS Programs

PeopleTicker = Significant Differentiator

Supports all nextSource MSP/VMS Programs

Value-Add for MSP/VMS Programs

Evaluate bill rates of incumbent contingent workers

Establish baseline for reportable savings

Basis for development of rate cards – Existing skills/New skills

Strong focus on pay rates

Increased Quality & Retention

Basis for bill rate development

Determination of market pay rates for Payrollers and ICs

Broad skill set and geographic coverage

Effective negotiation tool

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PeopleTicker, LLC. | peopleticker.com | (561) 278-8383

PeopleTicker - Summary

Page 19: Tipping the Scales - SIGsig.org/docs2/S45_Tipping_the_Scales_Balancing_Labor_Spend_with... · Employer of Record/Payrolling Services Contingent Staffing Services Supports the various

PeopleTicker, LLC. | peopleticker.com | (561) 278-8383

For Additional Information contact:

Mike Zimmer, 561-278-8383, [email protected]

19

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Evaluation How-to:

Your feedback drives

SIG Event content

By signing and

submitting your

evaluation, you are

automatically entered

into a prize drawing

Why?

Option 1: App

1. Select Schedule2. Select Schedule by Day3. Select Day4. Select Session5. Scroll to Description 6. Click on the Evaluation link

Option 2: Browser

1. Go to www.sig.org/eval2. Select Session (#45)

How?

COMPLETE &SUBMIT EVAL

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Download the App: bit.ly/SIGCAappTweet: #SIGfall15

Session #45

Tipping the Scales:

Balancing Labor Spend with Candidate Quality

www.sig.org/eval

PeopleTicker Mike Zimmer 561-278-8383 [email protected]

PeopleTicker Marc Wong 561-278-8383 [email protected]

nextSource Ed Remus 804-288-8141 [email protected]

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