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Tim Dillon
The Data Centre and Hosting Services
Supporting the Drive to ‘New Normal’
Brought to you by:
Associate Vice President Research,
IDC Australia
Copyright 2010 IDC. Reproduction is forbidden unless authorized. All rights reserved.
The Data Centre and Hosting ServicesSupporting the Drive to ‘New Normal’The Data Centre and Hosting ServicesSupporting the Drive to ‘New Normal’
Tim DillonAssociate Vice President IDC AustraliaOctober 2010
© 2010 IDC 2
What’s in the Deck?What’s in the Deck?
Post-GFC
The Intersection between LoB and IT
The ITC Imperatives
Hosting & Services Drivers, Demand and Deployment
© 2010 IDC
Market Uncertainty Looms LargeMarket Uncertainty Looms Large
© 2010 IDC
Q. What would your organizations top 3 business priorities be?
Liquidity Management
Business process optimization and automation
Attract new customers
Product and Service Innovation
Keep your customers & increase loyalty
Improve overall workers productivity
Attract and maintain talent
Gain competitive share of wallet
Partner more effectively with suppliers and partners
Source: IDC Survey, December, 2009 N=640 (Total); N=80 (country)
Top Business Priorities
26%
15%
11%
8%
8%
7%
7%
6%
5%
Expand your footprint in a cost & time efficient manner 7%
© 2010 IDC
Managing Changeto scaling up & down quickly Managing Changeto scaling up & down quickly
64% LoB and 75% CIOs are more aggressive and proactive in managing
change in the marketplace
>63% are planning for the longer term (the next 3‐5 years or so)
39% CIOs create a contingency plan to
allow their organizations to scale
up quickly in a recovery without the need for
major CAPEX investments; Having a flexible arrangement is a critical part of this ops management initiative
Source: IDC AP Recovery Watch Program – CxO Polls, November 30, 2009; N=520 CIO/646 LoB
© 2010 IDC
The Technologies…The Technologies…
1. Virtualization
2. Green IT & Sustainability
3. Managed Services
4. Private Cloud
5. Mobility
Priorit
y
Source: IDC AP Recovery Watch Program, Nov 30, 2009; N=510CIO/630LoB; IDCC Top of Mind Survey, March 2010; N=182
Q. What do you think is the Top technology that would benefit your organization over the next 6 to 12 months?
Data Centres & Hosted Services
© 2010 IDC 7
Issues around Data Centre InvestmentIssues around Data Centre Investment
7Source: IDC Oct 2009 Comms Networking & Services Study
© 2010 IDC 8
Focus of InvestmentFocus of Investment
8Source: IDC Oct 2009 Comms Networking & Services Study
© 2010 IDC 9
Solutions Sought….Solutions Sought….
9Source: IDC Oct 2009 Comms Networking & Services Study
© 2010 IDC 10
What’s running in there?What’s running in there?
10Source: IDC Oct 2009 Comms Networking & Services Study
© 2010 IDC 11
In house or External…?In house or External…?
11Source: IDC Oct 2009 Comms Networking & Services Study
© 2010 IDC 12
Why buy from the vendor?Why buy from the vendor?
12
Noticeable omissions : Partnership ecosystem, alternative pricing models (eg revenue share)
Source: IDC Oct 2009 Comms Networking & Services Study
© 2010 IDC 13
Why Keep it in house?Why Keep it in house?
13Source: IDC Oct 2009 Comms Networking & Services Study
© 2010 IDC
Data Centre / Services – final wordData Centre / Services – final word• The ‘Premier’ vs. ‘Traditional’ data center
- Premier services around best practices, crisis management expertise, power management, smart cooling technology, content delivery network, complex computing
- Traditional services will remain but focus will be on delivering them at lower price points. These include co-location, web hosting & security
- Green footprint (especially a key focus in ANZ and PRC but expanding quickly to other markets)
• Larger plans (2009-2010) include Singtel (200K sq ft), IDA (2M sq ft – 90% estimated to have already taken up), AIMS (400K sq ft), Equinix (pending); AT&T, BT, VzB are looking at India; Savvis, OBS are all looking into PRC
• IT vendors are leveraging their ‘in-house’ data centers to increase utilization rate especially among their large strategic customer accounts
• Singapore (AP), Malaysia (lower-end alternative for Singapore), HK (Greater China), India (Global), PRC (Offshoring) and Australia (Green) are the markets where the local governments are very aggressive in drawing in investments on Data centers
• IDC estimates 60% of enterprise data center space is utilized and 70-80% for carrier/hoster data centers
• Compliance / Patriot Act also fueling local activity
