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TIGER BY THE TAIL – THE BUSINESS END OF DRUPAL
Romy Bolton| Director, Web and Mobile Development Aug 10, 2013
Romy Bolton [email protected]
Director in ITS - Enterprise Services Light App Dev, Web Dev, Mobile and
PM UI Grad, grew up in Iowa City BA/SA Six Sigma Built a corporate intranet in 1994 One spouse (faculty), three Kids (two
in college ), three Dogs, Skyrim, Starcraft, Cooking and RAGBRAI
Brief History
Static Web service since 1996 Lime/Fog – the tilde Free Service Small student team for light design
Minimal web influence on campus
~2400 active sites remaining
Drivers for Change
Navigation = “Jarring Experience”Desire for Light Branding Consistency
Licensing and Headaches Dreamweaver
Site and Page Management Issues
Drivers for Change
Joomla, Drupal, Static, .NET, WordPress
Accessibility “Rating” – Fix This
Too Much for One PersonStaff Turnover
2010 - 2011
Investigate Options SiteFinity Ektron Drupal
Initially ITS liked SiteFinityOpportunity to Deep Dive into Drupal
Summer 2011
One developer, one server admin, and hired a contract dev
Brought up a server, named it after a bird
Hung a shingle…..more or less And Waited…..
“A year from now we will either be swamped or be a miserable failure”
Today
Roughly 12 developers Built approximately 100 sites
College of Pharmacy Office of the Vice President for Research President Provost Outreach
Monthly Patch/Update Cycle Continuous Integration
Today
Multiple server platforms
And We are 100% Cost Recovery
What?!?!??!
Financial Models
Hourly Billing @$65 % of FTE
100% 50% 25%
Barter Eggs, Milk and Butter
Financial Models
Hiring Customer
Thoughtfulness
Prioritization
Tough Conversations
Big Change Colleagues Enjoy the Process Help the Have
Nots
Pros Cons
What Changed?
Some staff turnover Expectations Complexity – data sources Other Drupal services
IowaNow Digital Signage Mobile
Our Story
Value for the Expense Focus on Content Not Technology Partnership Accessibility Technical and Data
Enhancements Maintenance
What We Got Mostly Right
What We Got Mostly Right
Shared Service Model Site Request Form Card Sorts -Results Technology Tools - Jenkins, Drush, GitHub UI Bar (and now footer) Open Physical Environment
What We Got Mostly Right
Hiring the Right People Staff and Team Composition
Dev Ops Themer/Front End Developer (2)
One Lead, one Second per Project One Large, 2 Medium/Small Contract and Students
What Has “Evolved”
Communication Project Managers ActiveCollab
Base Theme (Parallaxy and Gravitas)
Module Choices Mobile First No more Wireframes – In Browser MOUs (when we use them!)
Suggestions Welcome!
Requirements Documentation Content Migration Customer Engagement
Too Much Too Little
Web vs Print Service Documentation and
Training Scheduled Maintenance/Issues
Where are We Going?
Bigger and More Complex Sites Additional Services Built on the
Drupal Framework Digital Signage Campus Calendar
Standard Service
Dialogue
Where are You? What are Your Challenges What are You Building?
Dialogue
Where are You? What are Your Challenges What are You Building?
THANK YOU
