1st

Tier 4 Certified

Offering 99.995% Uptime SLA

BS-25999 Certified

& only Datacenter in India

NASSCOM

Awarded NASSCOM Emerge 50 award winner in Aug 2010

Featured in the top 10 of the growth category

Fastest growing company in the growth category

• Promoted by 18 year old Pioneer Group and $20 Billion NYSE listed Och-Ziff Capital

• Investment of Rs. 400 Crore being done in the next 12 months

• Datacenter space to host more than 20,000 racks across the major cities in India.

Hyderabad Facility

Hi-tech City facility, Hyderabad

Hi-tech City facility, Hyderabad

Managed Services for clients like Alghanim, Dinathanthi, Labspace, etc.

CtrlS Mumbai FacilityThe State-of-the-art infrastructure

Vertical CustomersFinancial Services India’s Largest Bank, AON, IOB, Bajaj Allianz, AP

Mahesh Bank, ALJ Capital

IT/ITES Genpact, 7Hills, F-Secure, Leads Simplified, Global Outlook, Sonata Software

Telecom Etisalat (UAE), Tikona, Pacific Internet

Services Gati, GE Shipping, Apollo, Globarena, Sahara Group, Spicejet

Government NTPC, AP Govt, MERC, MKCL, AP Warehousing

Manufacturing Kirby, Andhra Paper, KARP, Bharthi Cement, VST

Media Vaartha, Daily thanthi, TV 5

Some of the largest companies trust us for their IT Infrastructure …..

Our Customer Approach

• We Strongly believe that adding value to customers is just not fundamental

to us but also defines our very purpose

• Create new benchmarks in products & servicesInnovative

• Make sure client’s expectations are delivered rather than a product/serviceResponsible

• “ I am with CtrlS…. I don’t need to worry” kind of reputation with customers

Dependable

Microsoft

LINUX

Solaris

HP-UX

AIX

Databases Hardware

Intel

AMD

SUN

HP

IBM

High AvailbleBandwidth

Fire

wal

l

High AvailabilityOn Hardware

Oracle

MS-SQL

MySQL

Storage

Load

Bal

anci

ng

Backup

DC Ready

ERP Applications SAP, Ebiz, Dynamix

Customer Business

Cust

omer

s Fo

cus

Ctrl

SCo

mm

itm

ent

CtrlS Services

Dis

as

ter

Re

co

ve

ry

Private C

loud

DC Consulting DC Audit

Messaging Services

Technology L1 L2 L3 L4Microsoft Windows Linux Virtualization (VMWare, Hyper-V)

Database Management (Oracle, SQLServer, MySQL)

Cluster Architecture Disaster Recovery Management Storage Management Backup & Restore Network & Security

Our people capabilities

Network Infrastructure

Tier4 philosophy – fully redundant Service providers, routers, firewalls, IDS,switches

Two ‘meet me’ rooms for telcos and ring architecture inside the premises

Internet bandwidth scalable beyond 5GBPS

All MPLS providers are present at site

Network InfrastructureNetwork Infrastructure

Dual Active path for network eliminating any possibility of downtimeSate of Art IDS/ IPS with DDoS protection

Class ‘A’ ISPIP Pools : 202.65.128.0 /19 ASP No : 18229Bandwidth : 5Gbps to 25Gbps

Choice of Telecom Providers• Airtel• Reliance• Tata Tele• Tata

Communications• BSNL• NIXI• RailTel• Tulip• Power Grid

Our certifications

CtrlS Certifications

TIA Tier 4 certification

ISO 20000

ISO 27001

BS 25999

Disaster Recovery solutions

DR Solutions for 75 + Customers

HOT / WARM & COLD

Solutions on SAP / Microsoft Dynamics / Oracle EBS / Exchange

Experience on NATIVE tools for Data Replication of Oracle, MS-SQL, DB2

In House Customized CtrlS Data Assurance Software for Data Replication

Successfully Conducted 200 + DR Drills

DR Credentials Ctrls

Certified by BCCPI(Runners up Award ,2010)

DR on DemandTM

CtrlS DR on Demand framework is a pioneering concept that will change the way enterprises look at DR. DR on Demand now ensures that you have almost the same benefits as that of a complete DR site, at a fraction of the cost.

DR On Demand ?• Most of the assets in DR site are

only used in the event of Disaster.

• Companies invest in all these resources as they cannot buy these assets and make them go live in a matter of hours .

• DR on demand approach facilitates, customers to use all the resources needed in the event of disaster without actually paying for it!

SAN

Telco/Internet

Application Servers

DB Servers

Firewall

Application Servers

DB Servers

Firewall

SAN

Log Shipping

DR site Primary site

DR Setup• Network Convergence

• Availability

• Primary Site Restoration

Disaster

MPLS/Int

Application Servers

DB Servers

Storage & Backup

Storage

Load Balancer

Firewall

Primary Setup

DR SetupConnectivity

DR Setup

MPLS/Int

Passive Instance

Data Replication

Data Store

Security

MPLS/Int

DR on Demand Setup

Private Cloud

OS

FW

Storage

OS

DB

MPLS/Int

OS

BKP

Private Cloud

OS

FW

OS

LB

OS

App

OS

DB

OS

BKP

100%in DR

Developed to facilitate DR on Demand

Using this Frame work, Private Cloud of CtrlS , N/W Infra and in house DR specialists will make the DR Site up and running in a matter of hours.

• DR Architecture• Initial Set up • Replication of data• DR Site Activation• Primary site restoration

Defines all areas of DR Strategy( for most of the popular applications) including

CtrlS DR On Demand Framework

DR Framework for Exchange

DR Cost Matrix

On Demand cost to recover

Business Continuity Solution Spectrum

Savings of over 40% with DR on Demand

DR on Demand Framework uses….

True continuous data protection

(CDP) thru CtrlS Data Assurance

Trusted Supported

Native Tools for warm

replication:

Application level support

Application failover

and failback

Backup integration offering automated

Microsoft Virtual SourceSafe (VSS)

snapshot management.

• CDP• Assurance

Available

• SCR for Exchange

• DB Mirroring

REPL • Log Shipping• File Sync

tools

Sync

DR on Demand Framework Adds Value for all Three Scenarios

Cold Site : A cold site is the most inexpensive type of backup site for an organization to operate. It does not include backed up copies of data and information from the original location of the organization, nor does it include hardware already set up. The lack of hardware contributes to the minimal startup costs of the cold site, but requires additional time following the disaster to have the operation running at a capacity close to that prior to the disaster.

Warm Site : A warm site is, quite logically, These sites will have hardware and connectivity already established, though on a smaller scale than the original production site or even a hot site. Real time synchronization may happen.

Hot Site : hot site is a duplicate of the original site of the organization, with full computer systems as well as near-complete backups of user data. Real time synchronization between the two sites may be used to completely mirror the data environment of the original site using wide area network links and specialized software.

DR on Demand Supports..

File System

OS

Database

Storage

File System

OS

Database

Storage

CHANGE LOG REPLICATION

FILE SYSTEM REPLICATION

STORAGE REPLICATION

Milestones defined DR On Demand Framework …

Network and Service Provider

Resource Allocation

Application Environment

Data Restoration

DR Ready

4 Hrs*

* Time Zero – After customer announces DR

8 Hrs 12 Hrs 16 Hrs 24 Hrs2 Hrs 4 Hrs 6 Hrs 8 Hrs 12 hrs

DR on Demand Methodology

Internet

Application Servers

DB Servers

Backup ServerStorage

Load Balancer

Firewall

Primary Setup DR Setup

Hot Site Internet

Internet

Application Servers

DB Servers

Backup ServerStorage

Load Balancer

Firewall

Primary Setup

Private Cloud

OS

DB

Storage

On Demand Hot Site

OS

App

OS

App

OS

LB

OS

FW

Internet

Storage

InternetInternet

Application Servers

DB Servers

Backup ServerStorage

Load Balancer

Firewall

Primary Setup

Cloud

OS

App

Storage

OS

DB

On Demand Hot Site

OS

App

RTO 1 hrs

RPO 30 min

OS

LB

OS

FW

Internet

Application Servers

DB Servers

Backup ServerStorage

Load Balancer

Firewall

Primary Setup DR Setup

InternetTraditional Warm Site

Backup ServerStorage

Internet

Internet

Application Servers

DB Servers

Backup ServerStorage

Load Balancer

Firewall

Primary Setup

Private Cloud

OS

DB

Storage

On Demand Warm Site

OS

FW

Internet

Application Servers

DB Servers

Backup ServerStorage

Load Balancer

Firewall

Primary Setup

Private Cloud

OS

App

Storage

OS

DB

On Demand Warm Site

OS

App

RTO 4 hrs

RPO 2 hrs

OS

LB

OS

FW

Internet

Cold DR Services…

RTO 720 hrs

RPO 72 hrs

Internet

Application Servers

DB Servers

Backup ServerStorage

Load Balancer

Firewall

Primary Setup DR Setup

InternetTraditional Cold Site

Offline Shipments

Storage

Internet

Application Servers

DB Servers

Backup ServerStorage

Load Balancer

Firewall

Primary Setup

Private Cloud

OS

BKP

Storage

On Demand Cold Site

Online Backup App

Internet

Internet

Application Servers

DB Servers

Backup ServerStorage

Load Balancer

Firewall

Primary Setup

Private Cloud

OS

App

Storage

OS

DB

On Demand Cold Site

OS

App

RPO 6 hrs

Internet

OS

LB

OS

FW

RTO 24 hrs

Case Study

MPLS

Primary Setup…

DC BOM…

S/n. Function Users 1 Domain Contraoller 700

2 Exchange Hub & Cas Server 7003 ISA Server 2006 700

4 Mail Server Cluster Storage 7005 Exchange Cluster Node 1 7006 Exchange Cluster Node 2 700

7SAP Server,Document

Management,SQL server 2005 1008 Orcele 11 Server 509 ERP Web Server 5010 Citrix Server 5011 EMC Application 50

Scenario 1 – Hot DR

3,01,000 2,92,500

Hot DR Physical Setup…

Replication Bandwidth

RTO 4 hrs

RPO 2 hrs

3 yr TCO1,20,00,000

Tentative BOM for Hot DR…Sl

No. Item Description Qty

1 Firewall Dedicated Firewall Cisco ASA 5510 1 Nos2 Exchange &

ADCQuad Core Intel Xeon 5504 / 12 GB RAM / 5 X

300 GB SAS / RAID 5 / 4 NIC / RPS1 Nos

3 SMTP Gateway

Quad Core Intel Xeon 5504 / 6 GB RAM / 2 X 250 GB SATA / RAID 1/ 2 NIC / RPS

1 Nos

4 Share Point Quad Core Intel Xeon 5504 / 8 GB RAM / 4 X 500 GB SATA / RAID 5 / 2 NIC / RPS

1 Nos

5 Oracle DB Dual Quad Core Intel Xeon 5504 / 16 GB RAM / 5 X 300 GB SAS / RAID 5 / 4 NIC / RPS

1 Nos

6 ERP Web Quad Core Intel Xeon 5504 / 16 GB RAM / 2 X 146 GB SATA / RAID 1/ 2 NIC / RPS

1 Nos

7 Citrix Quad Core Intel Xeon 5504 / 16 GB RAM / 2 X 146 GB SATA / RAID 1/ 2 NIC / RPS

1 Nos

8 Hosting Hosting of above BOM in rack ½ Rack

Hot DR Services…Sl No. Item Description Qty

Managed Services1 Helpdesk 24 X 7 Helpdesk and Trouble ticketing thru mail, phone

and web1

2 Asset Management

Physical asset management and configuration management

1

3 Vendor Management

Vendor liasioning and onsite management 1

4 Network Covergence

Network redirection in case of DR 1

5 Firewall Admin

Cisco ASA 5510 management 1

6 Sys Admin OS Administration & Monitoring 67 DB Admin Oracle/ MS SQL Administration & Monitoring 38 Exch Admin MS Exchange Application Admin 19 Exch

ReplicationSingle Continuous Replication for MS Exchange Server 1

10 Portal Replication

DB and File mirroring for MOSS and DB of portal server 1

11 Oracle Replication

Oracle Dataguard replication or script based replication for transaction logs

1

12 Crisis Mgmt Communication and chain of events during crisis 113 BCP Doc Documentation for Disaster Recovery site and primary

restoration1

14 DR Drills Twice annual DR Drills for testing the effectiveness of the DR setup with Key learning sessions

1

Private Cloud

Storage

Internet

RPO 2 hrs

RTO 4 hrs

3 yr TCO50,00,000/-

On Demand DR Services…

OS

FW

OS

Oracle

OS

ExchOS

ADS

OS

Share Pt

SCR

File Sync

Log Shipping

OS

Citrix

OS

SMTP

OS

FW

OS

ERP App

OS

Oracle

OS

Exch

OS

ADS

OS

Sh Pt

For any further details/queries :Please drop in an email to

drondemand@ctrls.in

Private Cloud

OS

DB

Storage

OS

App

OS

App

DR on Demand – Existing Scalability

OS

DB

OS

App

• 240 Cores • 2TB of Memory• 30 TB of storage• 5 Gbps of Internet• Choice of MPLS Provider

* Can be further scaled with due notice

StorageStorage