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1st
Tier 4 Certified
Offering 99.995% Uptime SLA
BS-25999 Certified
& only Datacenter in India
NASSCOM
Awarded NASSCOM Emerge 50 award winner in Aug 2010
Featured in the top 10 of the growth category
Fastest growing company in the growth category
• Promoted by 18 year old Pioneer Group and $20 Billion
NYSE listed Och-Ziff Capital
• Investment of Rs. 400 Crore being done in the next 12
months
• Datacenter space to host more than 20,000 racks across
the major cities in India.
Hyderabad Facility
Hi-tech City facility, Hyderabad
Hi-tech City facility, Hyderabad
Managed Services for clients like Alghanim, Dinathanthi, Labspace, etc.
CtrlS Mumbai FacilityThe State-of-the-art infrastructure
Vertical Customers
Financial Services India’s Largest Bank, AON, IOB, Bajaj Allianz, AP Mahesh Bank, ALJ Capital
IT/ITES Genpact, 7Hills, F-Secure, Leads Simplified, Global Outlook, Sonata Software
Telecom Etisalat (UAE), Tikona, Pacific Internet
Services Gati, GE Shipping, Apollo, Globarena, Sahara Group, Spicejet
Government NTPC, AP Govt, MERC, MKCL, AP Warehousing
Manufacturing Kirby, Andhra Paper, KARP, Bharthi Cement, VST
Media Vaartha, Daily thanthi, TV 5
Some of the largest companies trust us for their IT Infrastructure …..
Our Customer Approach
• We Strongly believe that adding value to customers is just not fundamental
to us but also defines our very purpose
• Create new benchmarks in products & servicesInnovative
• Make sure client’s expectations are delivered rather than a product/serviceResponsible
• “ I am with CtrlS…. I don’t need to worry” kind of reputation with customers
Dependable
Microsoft
LINUX
Solaris
HP-UX
AIX
Databases Hardware
Intel
AMD
SUN
HP
IBM
High AvailbleBandwidth
Fire
wa
ll
High AvailabilityOn Hardware
Oracle
MS-SQL
MySQL
Storage
Lo
ad
Ba
lan
cin
g
Backup
DC ReadyDC Ready
ERP Applications SAP, Ebiz, DynamixERP Applications SAP, Ebiz, Dynamix
Customer BusinessCustomer Business
Cu
sto
mers
Focu
sC
trlS
Com
mit
men
t
CtrlS Services
Dis
as
te
r
Re
co
ve
ry
Private C
loud
DC ConsultingDC Consulting DC AuditDC Audit
Messaging Services
Technology L1 L2 L3 L4
Microsoft Windows
Linux
Virtualization (VMWare, Hyper-V)
Database Management (Oracle, SQLServer, MySQL)
Cluster Architecture
Disaster Recovery Management
Storage Management
Backup & Restore
Network & Security
Our people capabilities
Network Infrastructure
Tier4 philosophy – fully redundant Service providers, routers, firewalls, IDS,switches
Two ‘meet me’ rooms for telcos and ring architecture inside the premises
Internet bandwidth scalable beyond 5GBPS
All MPLS providers are present at site
Network InfrastructureNetwork Infrastructure
Dual Active path for network eliminating any possibility of downtimeSate of Art IDS/ IPS with DDoS protection
Class ‘A’ ISPIP Pools : 202.65.128.0 /19 ASP No : 18229Bandwidth : 5Gbps to 25Gbps
Choice of Telecom Providers• Airtel• Reliance• Tata Tele• Tata
Communications• BSNL• NIXI• RailTel• Tulip• Power Grid
Our certifications
CtrlS Certifications
TIA Tier 4 certification
ISO 20000
ISO 27001
BS 25999
Disaster Recovery solutions
DR Solutions for 75 + Customers
HOT / WARM & COLD
Solutions on SAP / Microsoft Dynamics / Oracle EBS / Exchange
Experience on NATIVE tools for Data Replication of Oracle, MS-SQL, DB2
In House Customized CtrlS Data Assurance Software for Data Replication
Successfully Conducted 200 + DR Drills
DR Credentials Ctrls
Certified by BCCPI(Runners up Award ,2010)
DR on DemandTM
CtrlS DR on Demand framework is a pioneering concept that will change the way enterprises look at DR. DR on Demand now ensures that you have almost the same benefits as that of a complete DR site, at a fraction of the cost.
DR On Demand ?• Most of the assets in DR site are
only used in the event of Disaster.
• Companies invest in all these resources as they cannot buy these assets and make them go live in a matter of hours .
• DR on demand approach facilitates, customers to use all the resources needed in the event of disaster without actually paying for it!
SAN
Telco/Internet
Application Servers
DB Servers
Firewall
Application Servers
DB Servers
Firewall
SAN
Log Shipping
DR site Primary site
DR Setup• Network Convergence
• Availability
• Primary Site Restoration
Disaster
MPLS/Int
Application Servers
DB Servers
Storage & Backup
Storage
Load Balancer
Firewall
Primary Setup
DR SetupConnectivity
DR Setup
MPLS/Int
Passive Instance
Data Replication
Data Store
Security
MPLS/Int
DR on Demand Setup
Private Cloud
OS
FW
Storage
OS
DB
MPLS/Int
OS
BKP
Private Cloud
OS
FW
OS
LB
OS
App
OS
DB
OS
BKP
100%in DR
Developed to facilitate DR on Demand
Using this Frame work, Private Cloud of CtrlS , N/W Infra and in house DR specialists will make the DR Site up and running in a matter of hours.
• DR Architecture• Initial Set up • Replication of data• DR Site Activation• Primary site restoration
Defines all areas of DR Strategy( for most of the popular applications) including
CtrlS DR On Demand Framework
DR Framework for Exchange
DR Cost Matrix
On Demand cost to recover
Business Continuity Solution Spectrum
Savings of over 40% with DR on Demand
DR on Demand Framework uses….
True continuous
data protection (CDP) thru CtrlS Data Assurance
Trusted Supported
Native Tools for warm
replication:
Application level support
Application failover
and failback
Backup integration offering automated
Microsoft Virtual SourceSafe (VSS)
snapshot management.
• CDP• Assurance
Available
• SCR for Exchange
• DB Mirroring
REPL • Log Shipping• File Sync
tools
Sync
DR on Demand Framework Adds Value for all Three Scenarios
Cold Site : A cold site is the most inexpensive type of backup site for an organization to operate. It does not include backed up copies of data and information from the original location of the organization, nor does it include hardware already set up. The lack of hardware contributes to the minimal startup costs of the cold site, but requires additional time following the disaster to have the operation running at a capacity close to that prior to the disaster.
Warm Site : A warm site is, quite logically, These sites will have hardware and connectivity already established, though on a smaller scale than the original production site or even a hot site. Real time synchronization may happen.
Hot Site : hot site is a duplicate of the original site of the organization, with full computer systems as well as near-complete backups of user data. Real time synchronization between the two sites may be used to completely mirror the data environment of the original site using wide area network links and specialized software.
DR on Demand Supports..
File System
OS
Database
Storage
File System
OS
Database
Storage
CHANGE LOG REPLICATION
FILE SYSTEM REPLICATION
STORAGE REPLICATION
Milestones defined DR On Demand Framework …
Network and Service Provider
Resource Allocation
Application Environment
Data Restoration
DR Ready
4 Hrs*
* Time Zero – After customer announces DR
8 Hrs 12 Hrs 16 Hrs 24 Hrs2 Hrs 4 Hrs 6 Hrs 8 Hrs 12 hrs
DR on Demand Methodology
Internet
Application Servers
DB Servers
Backup ServerStorage
Load Balancer
Firewall
Primary Setup DR Setup
Hot SiteInternet
Internet
Application Servers
DB Servers
Backup ServerStorage
Load Balancer
Firewall
Primary Setup
Private Cloud
OS
DB
Storage
On Demand Hot Site
OS
App
OS
App
OS
LB
OS
FW
Internet
Storage
InternetInternet
Application Servers
DB Servers
Backup ServerStorage
Load Balancer
Firewall
Primary Setup
Cloud
OS
App
Storage
OS
DB
On Demand Hot Site
OS
App
RTO 1 hrs
RPO 30 min
OS
LB
OS
FW
Internet
Application Servers
DB Servers
Backup ServerStorage
Load Balancer
Firewall
Primary Setup DR Setup
InternetTraditional Warm Site
Backup ServerStorage
Internet
Internet
Application Servers
DB Servers
Backup ServerStorage
Load Balancer
Firewall
Primary Setup
Private Cloud
OS
DB
Storage
On Demand Warm Site
OS
FW
Internet
Application Servers
DB Servers
Backup ServerStorage
Load Balancer
Firewall
Primary Setup
Private Cloud
OS
App
Storage
OS
DB
On Demand Warm Site
OS
App
RTO 4 hrs
RPO 2 hrs
OS
LB
OS
FW
Internet
Cold DR Services…
RTO 720 hrs
RPO 72 hrs
Internet
Application Servers
DB Servers
Backup ServerStorage
Load Balancer
Firewall
Primary Setup DR Setup
InternetTraditional Cold Site
Offline Shipments
Storage
Internet
Application Servers
DB Servers
Backup ServerStorage
Load Balancer
Firewall
Primary Setup
Private Cloud
OS
BKP
Storage
On Demand Cold Site
Online Backup App
Internet
Internet
Application Servers
DB Servers
Backup ServerStorage
Load Balancer
Firewall
Primary Setup
Private Cloud
OS
App
Storage
OS
DB
On Demand Cold Site
OS
App
RPO 6 hrs
Internet
OS
LB
OS
FW
RTO 24 hrs
Case Study
MPLSMPLS
Primary Setup…
DC BOM…
S/n. Function Users
1 Domain Contraoller 700
2 Exchange Hub & Cas Server 700
3 ISA Server 2006 700
4 Mail Server Cluster Storage 700
5 Exchange Cluster Node 1 700
6 Exchange Cluster Node 2 700
7SAP Server,Document
Management,SQL server 2005 100
8 Orcele 11 Server 50
9 ERP Web Server 50
10 Citrix Server 50
11 EMC Application 50
Scenario 1 – Hot DR
3,01,000 2,92,500
Hot DR Physical Setup…
Replication Bandwidth
RTO 4 hrs
RPO 2 hrs
3 yr TCO1,20,00,000
Tentative BOM for Hot DR…Sl
No.Item Description Qty
1 Firewall Dedicated Firewall Cisco ASA 5510 1 Nos
2 Exchange & ADC
Quad Core Intel Xeon 5504 / 12 GB RAM / 5 X 300 GB SAS / RAID 5 / 4 NIC / RPS
1 Nos
3 SMTP Gateway
Quad Core Intel Xeon 5504 / 6 GB RAM / 2 X 250 GB SATA / RAID 1/ 2 NIC / RPS
1 Nos
4 Share Point Quad Core Intel Xeon 5504 / 8 GB RAM / 4 X 500 GB SATA / RAID 5 / 2 NIC / RPS
1 Nos
5 Oracle DB Dual Quad Core Intel Xeon 5504 / 16 GB RAM / 5 X 300 GB SAS / RAID 5 / 4 NIC / RPS
1 Nos
6 ERP Web Quad Core Intel Xeon 5504 / 16 GB RAM / 2 X 146 GB SATA / RAID 1/ 2 NIC / RPS
1 Nos
7 Citrix Quad Core Intel Xeon 5504 / 16 GB RAM / 2 X 146 GB SATA / RAID 1/ 2 NIC / RPS
1 Nos
8 Hosting Hosting of above BOM in rack ½ Rack
Hot DR Services…Sl No. Item Description Qty
Managed Services1 Helpdesk 24 X 7 Helpdesk and Trouble ticketing thru mail, phone
and web1
2 Asset Management
Physical asset management and configuration management
1
3 Vendor Management
Vendor liasioning and onsite management 1
4 Network Covergence
Network redirection in case of DR 1
5 Firewall Admin
Cisco ASA 5510 management 1
6 Sys Admin OS Administration & Monitoring 67 DB Admin Oracle/ MS SQL Administration & Monitoring 38 Exch Admin MS Exchange Application Admin 19 Exch
ReplicationSingle Continuous Replication for MS Exchange Server 1
10 Portal Replication
DB and File mirroring for MOSS and DB of portal server 1
11 Oracle Replication
Oracle Dataguard replication or script based replication for transaction logs
1
12 Crisis Mgmt Communication and chain of events during crisis 113 BCP Doc Documentation for Disaster Recovery site and primary
restoration1
14 DR Drills Twice annual DR Drills for testing the effectiveness of the DR setup with Key learning sessions
1
Private Cloud
Storage
Internet
RPO 2 hrs
RTO 4 hrs
3 yr TCO50,00,000/-
On Demand DR Services…
OS
FW
OS
Oracle
OS
ExchOS
ADS
OS
Share Pt
SCR
File Sync
Log Shipping
OS
Citrix
OS
SMTP
OS
FW
OS
ERP App
OS
Oracle
OS
Exch
OS
ADS
OS
Sh Pt
Private Cloud
OS
DB
Storage
OS
App
OS
App
DR on Demand – Existing Scalability
OS
DB
OS
App
• 240 Cores • 2TB of Memory• 30 TB of storage• 5 Gbps of Internet• Choice of MPLS Provider
* Can be further scaled with due notice
StorageStorage
