Abstract

This report contains a description of my co-op experience at Benteler Tube Management GmbH. While

employed, I gained many necessary skills and professional knowledge that will undoubtedly prepare me

for the workforce. The main skills I have developed while working at Benteler Tube Management GmbH

include technical translation, technical editing, and market research. These, along with my assignments

allowed me to perform at my highest level during my employment with Benteler Tube Management

GmbH and taught me a lot about the professional workplace.

Working in a professional environment such as the one I worked in at Benteler Tube Management GmbH,

allowed me to work alongside industry professionals in a German speaking country to develop more skills

pertaining to my degree and future employment opportunities that until this co-op were not considered. I

was also able to practice my German language skills and develop them more during my time living in

Paderborn, Germany.

Benteler Tube Management Company Description

Benteler Stahl/Rohr, with its’ three business units Benteler Steel/Tube, Benteler Rothrist, and Benteler

Tube Management, develops and produces customized tubes for selected customer groups and

applications. The company’s particular strength is in lightweight construction, high-strength products,

and surface protection.

The business units Benteler Steel/Tube (which produces seamless hot-rolled and seamless cold-drawn

steel tubes) and Benteler Rothrist (which produces welded and welded drawn precision steel tubes) are

more than tube manufacturers – they are a strategic development partner with their customers. Alongside

these two divisions, Benteler Tube Management develops new product and business ideas based on tube

solutions and tube products and handles important overarching functions for both units, such as Central

Technical Development, Quality and Environmental Management, Purchasing, Marketing, and Human

Resources.

Benteler is globally active with 170 plants, locations, and warehouses in 38 countries. Benteler believes

that intensive communication with their business partners and quick decision making go hand in hand

with success. That is why they have offices and production facilities located close to their customers and

they support their customers as an expert development partner and dependable supplier.

Daily Tasks

Within my co-op, I dealt with appropriate tasks corresponding to the scope of the marketing department /

area at Benteler Tube Management GmbH. My work corresponded not only to market analysis but also

corporate communications and also included any other tasks deemed necessary within the department.

Tasks deemed necessary by superiors within the marketing department were completed in a timely

manner and submitted via e-mail or hard copy as requested. Upon completion of tasks, meetings in which

I presented the finished work were scheduled and the superior who commissioned the work or the

departments which it will affect were invited.

Tasks that I was required to complete included:

Competitor research

Creation of PowerPoint presentations

Database compilation

German-to-English and English-to-

German translations

Graphic design and layout work

Market and business climate research

Presentation of findings

SAP database organization

Technical editing

Technical translations

Benteler Tube Management GmbH has obligated me to maintain confidentiality of knowledge and / or

experiences that I may have gained through this employment and which use or notification of third parties

could damage the company or companies economically associated with it, during the period of my

employment and after I have left the company.

From the First to the Last Day

During the beginning of my co-op, the Marketing Department moved locations within the same plant. I

helped the department during the move by packing and labeling boxes. I do not believe the department

was ready for my arrival as I was not initially provided a computer or any tasks. Luckily, I was able to

begin my work with Benteler by assisting the department with this move. Once we were in the new

location, the real work began and with my own computer I could begin my assignments.

I had the opportunity to learn in every sub-department of the overall Marketing Department during my

time working in Paderborn. I did not have a specific supervisor assigned to me allowing me to work on

many projects. I worked for the market research, corporate communications, market analysis, and

corporate graphics sub-departments.

Market Research & Strategy

The main assignment that I completed while working in the Market Research and Strategy section of the

Marketing Department was a seamless steel tube market research assignment and corresponding

presentation. I researched Benteler Tube Management’s competitors to find information such as news

articles on topics like capacity increase. I then used this information to create an Excel spreadsheet

[Figure 1] containing information on our top 25 competitors.

R e g io nC o mp any

N ame

C ap ac it y

[ in t o ]

Warm t ub e - c ap ac it y f o re ig n

s a le s

[ in t o ]

A D

[ in mm]

Deutschland Benteler 420 .000 270 .000 21,3 - 153 ,7

D at e

27. Feb 08

22 . May 08

27. Aug 08

22 . Sep 09

30 . Apr 10

07. Feb 11

02 . Mar 11

01. Apr 11

10 . Jan 12

08 . Feb 12

15. May 12

D at e

07. Feb 12

Y e s / N o

Y

Y

Y

Y

ERW

Cold Drawn Welded

M ac hine ry / P ro c e s s e s

Seamless ho t-ro lled s teel tubes ; Seamless co ld -d rawn p recis ion s teel tubes ; Fully integ rated value chain from s teel p roduction to tube surface treatment and p rocess ing ; Consis tent p rocess o rientat ion – from s teel p roduction to the final cus tomer.

Welded p recis ion s teel tubes ; Welded d rawn p recis ion s teel tubes ; Network o f welded tube p roduction facilit ies with op timal know-how transfer and continued p rocess development; Monito ring o f trends and po tentials fo r subs titution.

Seamless ho t-ro lled s teel tubes (d imensional range: 21.3 mm to 153 .7 mm); Seamless co ld -d rawn p recis ion s teel tubes (d imensional range: 4 mm to 160 mm); Process ing , includ ing bend ing U-tubes and serpentines , surface treatment, and fab ricat ion to specific leng ths .

P ro d uc t Line

Typ e s o f P ro d uc t F o c us e d M arke t s

Hot Finished Seamless Automotive

OCTG / Line Pipe

Heat Transfer

Hydro lics / Precis ion

Construction

Structures

Med ia Routing

Absorber / Shafts

Co ld Drawn Seamless

S t e e l Guru

Benteler Group p lans to build its firs t s teel tub ing p lant in US. It is repo rted that Mitsub ishi's Savannah Machinery Works could soon have a new neighbor.

Benteler p ipe p lant remains id led fo r ano ther four months . Production will no t beg in again fo r four months but Benteler is s t ill delivering remaining s tocks o f finished p roducts . The outage will part ially be covered by purchas ing p ipes from o ther part ies .

Benteler mulls tube d ivis ion expansion in the US. The US operations will focus on seamless tube p roduction used in the energy industry. If everything s tays on schedule, the p lant should e complete and beg in p roduction by 2015.

Benteler eyeing southern US fo r new energy tubulars mill. Benteler is scop ing out at leas t four s tates in the southern US fo r a p roduction s ite. Benteler is expected to release more info rmation this summer.

Benteler's tube sales up , targets €10bn g roup sales by 2016 , international expansion will help with this . Benteler p lans to expand internationally but no t in Europe fo r the t ime being .

German tube p lant s topped by fire. A p lant in Dins laken NRW has shut down due to fire, cab ling was ruined but machenery was mostly unharmed . The p lant will clo se fo r an unspecified t ime.

Warm t ub e - d raw ing mill

c ap ac it y

[ in t o ]

150 .000

N e w s

S t e e l B us ine s s B rie f ing

Benteler and SGL fo rge JV fo r automotive composites . Benteler ST and Automotive have fo rmed a jo int company with SGL Carbon fo r the p roduction o f carbon fiber reinfo rced composites fo r automotive p roduction.

Benteler sees ris ing demand fo r tubes in second half to 2008 . Benteler aquired Ro thris t Rohr in 2007 and in 2008 accounted fo r over 50% of the market share in Europe.

Benteler re-names German tube d is tribution operat ions . Benteler has renamed the d is tribution operat ions "Benteler Dis tribution Deutschland", fo rmerly "Benteler Rohrhandel."

Benteler's swiss p ipe p lant cuts back on s taff. Ro thris t Rohr will be laying o ff 48 o f its 300 employees . Ro thris t has been hit harder than Benteler's o ther p ipe units because o f is t narrow portfo lio .

Benteler to es tab lish auto parts p lant in So lvakia. Benteler is p lanning to build a p lant fo r frab ricat ion o f s teel sheet fo r the automotive industry.

Head o f Benteler Dis tribution departs unexpected ly. Gio rg io Frigerio left his pos it ion in unclear circumstances in January, he will no t be immed iatly rep laced .

Figure 1: Seamless Steel Tube Market Research Assignment Excel Spreadsheet

Typical questions that I researched to support this assignment included:

Announcement of capacity reduction in Europe

Announcements of capacity increase in Europe

Information about technological improvement in European production.

What has happened in the past regarding the seamless tube competitors?

What is the strategy of our competitors in Europe?

With the information from these inquiries I created a PowerPoint Presentation [Figure 2] which I

presented to the department during a monthly meeting. It was required for me to cover the basic technical

content but I was allowed creative freedom with design. This presentation focused mainly on:

2011 market conditions

Company information (markets served and important news)

My personal predictions for the future of the industry based on my research

Figure 2: Seamless Steel Tube Market Research Assignment PowerPoint Agenda

The second project that I worked on with the Market Research Sub-department was a shale gas market

research presentation. I began by conducting online research on the market position of shale gas and oil

drilling in Europe. I used questions such as these to guide my research:

What are shale gas and shale oil?

What are the environmental issues surrounding the process?

What is the current state of energy production and transportation in Europe?

Where are these resources located around the world?

I saved my sources for this project in Microsoft Word documents [Figure 3]. These documents contained

citation information such as the company producing it, date produced, and date found. I also took the

time to highlight all the important information within the article. This process and the idea behind the

collection of resources will be helpful for me during my next research project at Michigan Tech. I found

this idea of data collection quite helpful in locating sources and organizing my data.

Figure 3: Market Research on Shale Gas, Source Collection

Corporate Communications

Because corporate communications is what I found the most interest in during my time working in

Germany, I did more work within this department than any other. My main experiences in this

department were in working with PowerPoint Template Slides. With this project, I helped create

PowerPoint templates that would be made available to all of Benteler GmbH through a tool available

within PowerPoint. These slides will be used by all employees of Benteler GmbH in the Steel & Tube

division including:

Benteler Rothrist GmbH

Benteler Steel Tube GmbH

Benteler Tube Management GmbH

Figure 4: Slide Examples from Benteler Slideshow Templates

These templates were a compilation of slideshows about Benteler as a whole, sales data from the

company, and each plant within the division. Once I had compiled all the slides into one presentation,

copying them from one presentation to another, I then had to reformat them so they had the same

layout. After finishing with the designs, I saved them as both a .ppt (PowerPoint 2003 document) and a

.pptx (PowerPoint 2010 document) because many people in the company have different versions of the

Microsoft Office suite [Figure 4]. This project allowed me the chance to work with and create master

slides in PowerPoint. I have never worked with this tool set before so this provided me with a learning

experience, the outcome of which was a new skill set.

A master slide is beneficial in a presentation because you can propagate the general layout of the master

slide through all the slides used in the presentation. This can include background, character format (i.e.

size, font, etc.), date, slide number, and icons or logos. In this sense, it also allows modifying the layout

of the presentation much quicker than if you had modified it on a slide by slide.

Another experience that I had working in the Corporate Communications Sub-department was with

technical translations. I helped translate emails about the PowerPoint toolbox that was distributed to the

company from German into English. Since there are both English and German speakers workers at the

company and English is the international language, this was the easiest way to spread the message.

Market Analysis

With the Market Analysis Sub-department one of my main projects was to manage the Visit Report

Database in SAP. Along with another project regarding the creation of a database to store visit reports

created by Benteler employees, I also assisted the Market Analysis Sub-department in compiling

information related to these reports.

The information I was to compile included: the company’s name, the SAP number assigned to it, and the

city and country that it is located in. In this search, I used: the visit report database, the visit report

documents saved on our central file sharing space, and SAP [Figure 5].

Figure 5: SAP Database Used for Visit Reports

SAP AG is a German multinational software corporation that makes enterprise software to manage

business operations and customer relations. The company's best known software products are its

enterprise resource planning application and its enterprise data warehouse solution software (SAP

AG).

Corporate Graphics

I was also able to use my graphic design skills during my co-op by assisting the Corporate Graphics Sub-

department. I was allowed the opportunity to work alongside a representative from the Sales Department

to design the two panels shown here [Figure 6].

Figure 6: Corporate Presentation Posters

Through this project, I learned more about a specific product produced by Benteler Steel Tube and I was

able to showcase some of my design skills. This product was Zistaplex© Tubes. Outstanding bending

properties shown in these tubes are the secret to the success of Benteler’s precision steel tubes for special

applications.

I was given the opportunity to work on this project because the graphic designer in our department was

out of the office but also I had expressed interest in doing some design work previously. But after this

project, I was not given more design projects as the designer was back in the office.

Like any other client project, there were some changes suggested to me but they were simple and didn’t

take long to remedy. For this project, I worked with PowerPoint and Adobe Reader because the company

does not have access to programs like Photoshop which I am more comfortable with. But this project

pushed me out of my comfort zone a bit and allowed me to try something new.

My Co-Op as Viewed from a Humanities Student’s Perspective

The best part of this co-op experience for me was the access it gave me to learning about new cultures. I

learned a lot about German culture and language but I was also able to travel all over Europe while living

here. With the use of CouchSurfing.org I learned about the people who grew up or lived in these cities

that I visited making the overall experience even better.

At CouchSurfing.org, the vision is that of a “world where everyone can explore and create meaningful

connections with the people and places they encounter. Building meaningful connections across cultures

enables us to respond to differences with curiosity, appreciation and respect. The appreciation of

diversity spreads tolerance and creates a global community” (Our Mission).

At first, as one could assume, I was worried about CouchSurfing. I would be staying in the homes of

strangers and learning things about them, their food, their culture, etc. But what about the dangers of

staying with someone you don’t know? How can you really trust them when you know nearly nothing

about them? CouchSurfing answered this question again in their mission statement: “A number of

obstacles can inhibit people from feeling free to explore. These barriers include safety concerns, financial

means, or simply a lack of information. CouchSurfing addresses and removes such barriers to exploration

by providing tools and guidance for the explorer” (Our Mission).

The profiles created by users on the site give information on the person such as:

Friends on CouchSurfing

Groups they have joined

Information about the sleeping surface

they can offer

Most recent location visited

Most recent log-in time

Photos

Reviews written by people they have

surfed or traveled with

The most important thing about the profile on CouchSurfing, as agreed by members, is the review

system. It tells people if you are reliable and if others enjoyed their cultural exchange with you. It’s the

best way to find information on a person who you plan to stay with because you can say anything about

yourself but hearing the information from someone who has actually met you is far more

beneficial. Below are a few sections of my CouchSurfing profile [Figure 7] (Gabrielle Elser – Profile).

Figure 7: Sections of my personal CouchSurfing profile

The website gives great tips on what to do during your first experience as the site and community is based

on a trust system. The CouchSurfing team considers the security and happiness of the sites’ members to

be their highest priority. A foundation of trust and accountability within the community is what makes it

possible for people to feel comfortable meeting one another and exploring CouchSurfing experiences

(Your Safety).

These experiences are fueled by members’ imaginations, enthusiasm and desire to connect with one

another in order to explore, learn and grow. This raw energy is funneled into each aspect of the

CouchSurfing system, from surfing and hosting to activities and peer-to-peer sharing. The countries that I

visited using CouchSurfing.org included:

Belgium

Denmark

France

Germany

Poland

Spain

Switzerland

The Czech Republic

The Netherlands

The UK

Each country I visited has given me a new view on life and communication patterns through the

world. With each city that I visited in the country, my previous assumptions were shattered.

Upon my return to Michigan Tech in the spring 2013 semester, I hope to share the information that I

learned during these travels with my peers and professors through the university. I will be in contact with

the Scientific and Technical Communications Student Chapter about presenting in one of their STC

Speaker Series events during the spring semester.

The Economic Troubles Effecting Europe

All over the world economies are failing. I have experienced this first hand in Europe. Not only through

the price differences on common goods while traveling Europe, but also through the department that I

was working for during my co-op.

On Thanksgiving Thursday this year, there was a meeting held for the department where we were

informed that the department would be closing. Unlike in the U.S., people were not sent home

immediately. Europe has better labor laws it seems, but there was no final date set for this closing. The

company informed all employees within the department that if possible they would be relocated to

another department and if not, that’s the end of their employment with the company. This was a hard

truth to face as I have become close with each member and seeing them losing their employment right

before Christmas was quite difficult. I was fortunate enough to keep my position for the entirety of my

co-op but with the low morale of all employees, after Thanksgiving I did not have any work to do.

Being as resourceful as I am, I took this opportunity to begin researching Master’s Degree programs as

well as future internship opportunities in Germany or greater Europe. I am beginning to consider

pursuing another degree after finishing my Bachelor’s Degree at Michigan Tech. However, I need more

research to know if this is what I want to do with the next two years of my life. Of course, this second

degree all depends on funding opportunities. From the research I have completed so far, studying for my

Master’s Degree in Germany would be less expensive than in the U.S..

The End of My European Experience

This co-op experience was challenging for me. Being so far away from family and friends took its toll

on me, especially with the six hour time difference; however I know the work experience I gained will be

invaluable to me when looking for more permanent employment in the future.

Before coming to Germany to begin my co-op experience at Benteler Tube Management GmbH, I didn’t

know what to expect from working within the marketing department. Unfortunately, I didn’t enjoy the

work as the market analysis intern as much as I thought I would but perhaps it was the organization of the

department or the work that really affected that. I found many of the assignments that I worked on to be

quite boring and tedious but with this experience I have found that perhaps market analysis is just not the

right career for me. I enjoyed my time living, working, and traveling Europe however and would love to

come back, no matter what the work turns out to be.

Having the opportunity to travel and learn in each country that I visited was beneficial to me on many

different levels and will, no doubt, assist me in my studies. I learned more about international

communication and international technical communication through these travels then I ever could have in

a classroom.

World economies are failing left and right and this particular time may not be the best to look for a solid

employment opportunity especially after experiencing this first hand. I have begun researching for a

Master’s Degree while having free time at work but still need more research to be sure it is what I want to

do and where I want to pursue this degree.

The skills I learned through the aforementioned projects while working as the market analysis intern at

Benteler Tube Management GmbH will prove exceedingly useful with not only my courses at Michigan

Technological University but also future employment opportunities. I have improved my

communication skills in German and believe that these skills will assist me in finding employment in the

automotive industry where I hope to be employed in the future. I feel that working at Benteler Tube

Management GmbH, and learning from my colleagues was the best thing I could have done at this point

in my undergraduate studies and know that the communication, professional, and technical skills I have

gained from them will be useful skills to have in the future.

Bibliography

"Gabrielle Elser - Profile." CouchSurfing. CouchSurfing.org, n.d. Web. 19 Nov. 2012.

<http://www.couchsurfing.org/profile.html>.

"Our Mission." CouchSurfing. CouchSurfing.org, n.d. Web. 19 Nov. 2012.

<http://www.couchsurfing.org/about/mission/>.

"SAP AG." Wikipedia. Wikimedia Foundation, n.d. Web. 14 Nov. 2012.

<http://en.wikipedia.org/wiki/SAP_AG>.

"Your Safety." CouchSurfing. CouchSurfing.org, n.d. Web. 19 Nov. 2012.

<http://www.couchsurfing.org/about/safety/>.

Essay Questions

How have your co-op assignments adequately prepared you to enter the industry you plan to

pursue upon graduation?

For me, I am undecided on which type of work I plan to do after graduation. I would like to work in the

automotive or marine industry but I haven’t decided if I want to work in technical writing, corporate

communications, marketing, or something completely different. This co-op experience, while providing

me with many opportunities to experience new cultures in Europe, also allowed me to discover some

things I would like to do more than others.

From the experiences I had working in Paderborn for Benteler Tube Management GmbH I have realized

that I would prefer to work in corporate communications than in market analysis. It just interests me

more. I learned a lot working here and the skills I gathered in all the departments I worked in can not only

be used in the work place but also in everyday life.

How can the MTU co-op program be improved to meet the demands of industry and our students?

The MTU co-op program has been a great way to go through this experience. I don't think that anything

needs to be changed on the school’s side of this co-op experience. In my opinion, having a more 'hands

off' approach with the exception of the progress reports is a great way to handle co-ops because it allows

the company to continue on with daily work without being distracted by their co-op students and constant

updates. By having a mid-way and a final evaluation by the supervisor rather than just having one at the

end really encourages people to look for changes and describe progress. The program is set up well for

both industry and students.

The program is perfect for a student. Personally, my advisor requested bi-weekly updates on what I had

completed and encouraged me to consider the implications of these items as well. I also enjoyed the

newsletter informing us co-op students of upcoming due dates though there was an issue with delivery as

positions changed. Michigan Tech’s co-op program handled this well though and gave extra time as the

newsletter should have been the reminder to send in mid-term reviews. The entire program seems to be

set up in the perfect way to benefit industry, students, and Michigan Tech.

Describe how your cooperative education has enhanced your understanding of professional and

ethical responsibility.

Working in a large professional organization such as Benteler Tube Management GmbH in both the U.S.

and Germany has given me the opportunity to truly experience professional and ethical responsibilities in

more than one culture over a long span of time. Benteler has high standards for the products they produce

and I have learned that to create quality products, there needs to be quality work leading up to it. This

quality is not only seen by the customer but also by the employees within the company who work hard to

make the products what they are as a final product.

Americans and Germans have different concepts of work ethic. American employers lay emphasis on

practical experience with the training on the job concept; contrary to Germany where your potential

employer focuses very much on education and qualification. Americans are more pragmatic and goal-

orientated than Germans. For example, German business and academic meetings are longer than the

American equivalent. While German businessmen tend to discuss all topics in detail to make sure

everything is settled and agreed on, their American counterparts concentrate on getting a positive result as

quickly as possible without paying much attention to minor issues.

Finding your work is different in Germany but keeping the position tends to be the same. Everyone

works hard to complete a task. Seeing the pride each employee within the company has for the products

shows me just how professional the people I have worked with are. Everyone who I have had contact

with at the company works their hardest to ensure they are doing the best job they possibly can. Benteler

Tube Management’s policies and the culturally engrained work ethic of the Germans I worked with have

showed me how important integrity, ethics, beliefs, and professionalism are in every line of work..

Describe how your cooperative education influenced your ability to identify, formulate, and solve

problems.

I have had the opportunity as a Michigan Tech student to complete many projects within groups or

individually and those assignments have helped me to complete the assignments I received while on my

co-op. For the projects that I worked on while in Germany, I took the same approach for nearly each

item. I began each assignment by sitting down with the person who wanted it completed to discuss what

they saw as a final product and to clear up any questions or assumptions that I had about it. From there I

had freedom to decide which steps to take and in what order, by trial and error I found the best way to

finish each assignment. With all of the practice in solving problems that I have received working at

Benteler Tube Management, I am better at it. With some assignments, I had to be quite creative to solve a

problem that I was facing and now I know that I need to think a bit more critically when solving

problems, while still considering options “outside the box.”

Describe how your co-op experience exposed you to the use of techniques, skills, and modern tools

necessary for your career. Which of these items were you exposed to at MTU, and which were you

only exposed through your co-op experience?

During my time working at Benteler Tube Management GmbH, I was assigned many projects that I really

didn’t know where to start with; they really put me outside my comfort zone. But because I didn’t know

these things, it forced me to learn them and expanded my knowledge base. Of course the language

difference that I experienced while working in Germany will be beneficial to me and my minor degree

and during the first few weeks living in Germany I felt like totally giving up because I had no idea where

to even start but now I can say that my language skills have improved. I am glad that I had the

opportunity to learn these things at Benteler while living in Germany and I hope I have the chance to use

them again in both my classes and in future employment opportunities.

How has your co-op experience helped you to develop social, team building, and written and oral

communication skills?

At Michigan Tech, I have learned to work well in teams through many of my courses but this co-op

experience has also given me more practical practice working in groups on professional

projects. Working here has not only solidified the skills learned at Michigan Tech but it also taught me

new skills perhaps specific to the German culture and work world. Working on such a large team, and

with other departments really gives a co-op student experience working with many different

people. Many of the projects that I worked on were given to me individually and were completed alone

but in the end the whole department was involved in the process.

Would you recommend cooperative education to a sophomore student? Why or why not?

I would recommend a co-op to a sophomore student at Michigan Tech because it gives students a chance

to see industry, and more specifically their chosen field in action. It allows a student to make a decision

as to if they really wish to pursue their field of study based on what it is actually like in industry. As a

sophomore, it’s not too late to change your field of study and so I think that is the best time to take on the

challenge of a co-op. Cooperative education also allows students the opportunity to experience working

in a professional atmosphere and gives them a glimpse of the inner workings of industry without being

expected to know how to act from the start. Cooperative education has been a fantastic experience for me

and has allowed me to look further into my major and the diverse fields I could work in. I have gained

real world experience that any employer would be happy to see on my resume before even considering

hiring me for a position.

GABRIELLE C. ELSER TEMPORARY : Fürstenalle 3-5 • 6.1.11 • 33102 Paderborn, Germany

PERMANENT : 2693 SHAGBARK LANE • MILFORD , MI • 48380 ( 2 4 8 ) 7 8 7 - 3 8 8 9 • G C E L S E R@M T U .EDU

EDUCATION

Michigan Technological University, Houghton, MI Expected: Dec 2013 Bachelor of Science – Scientific and Technical Communication

Focus Area – Enterprise Studies Minor – International Minor in German Language and Culture

3.66 Departmental GPA 3.25 Cumulative GPA

ENTERPRISE EXPERIENCE

Formula SAE Enterprise 2011- Present Budget and Marketing Manager 2011-2012 Balance budget Manage Business Team Interfacing with Corporate Sponsors Marketing and Advertising the Team Competition Logistics Designing a Logo / Ordering new Apparel Write, Edit, and Produce Biannual Newsletter Technical Report Editing / Writing

Organizing Team Files / Creating an Online Workspace Robotic Systems Enterprise 2009-2011

Budget Chair 2010-2011 Balance budgets for 3 FIRST Robotics Teams Balance budget for SailBot Program Balance budget for Robotic Systems Enterprise Marketing and Advertising for the Enterprise Team

RELEVANT SKILLS

Proficient in Microsoft Office Advanced Adobe Suite Skills Basic HTML Coding Skills Public speaking skills Experience working with SAP databases

LANGUAGE SKILLS

German: Advanced understanding and reading skills; Intermediate writing and speaking skills WORK EXPERIENCE

Benteler Tube Management GmbH, Paderborn, Germany May 2012 – Dec 2012 Marketing Intern Michigan Technological University, Houghton, MI Aug 2011-Apr 2012 Orientation Team Leader (OTL)

Admissions Office Telecounselor Graphic Design and Marketing Intern– Rozsa Center for the Performing Arts

Benteler Automotive, Auburn Hills, MI May 2011 – Aug 2011 Structures Product Group, Sales, Quality, and Marketing Intern Krist Oil Company, Citgo, Houghton, MI Oct 2010 – Apr 2012

Cashier AWARDS AND ACTIVITIES

Fall 2010, Spring 2011, and Fall 2011 & Spring 2012 Deans List Budget Chair of Robotic Systems Enterprise 2010-2011 Business and Marketing Manager of Formula SAE Enterprise 2011-2012 President, Co-Founder, and Publications Chair of the Women’s Leadership Council 2011-2012 Treasurer and Member of SAE 2011-2012 Member of Circle K International Service Organization 2011-2012 Member of the Michigan Tech Society of Technical Communicators Student Chapter 2010-2012 Student Member of the Wellgates Scholar Program 2012 2012 Michigan Tech President’s Leadership Award Nominee

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