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Life Styles Inventory LSI 2 ITEM REPORT DESCRIPTION BY OTHERS PERSON A Organisation X March 2006 Confidential Feedback Report

LSI 2 ITEM REPORT DESCRIPTION BY OTHERS · LSI 2 Item Report Contents This LSI 2 (Description by Others) Item Report contains the following sections: Contents / Short Description

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Page 1: LSI 2 ITEM REPORT DESCRIPTION BY OTHERS · LSI 2 Item Report Contents This LSI 2 (Description by Others) Item Report contains the following sections: Contents / Short Description

Life Styles Inventory

LSI 2 ITEM REPORT DESCRIPTION BY OTHERS

PERSON A Organisation X March 2006

Confidential Feedback Report

Page 2: LSI 2 ITEM REPORT DESCRIPTION BY OTHERS · LSI 2 Item Report Contents This LSI 2 (Description by Others) Item Report contains the following sections: Contents / Short Description

LIFE STYLES INVENTORY 2 - DESCRIPTION BY OTHERS

Copyright 2002 by Human Synergistics International. PERSON A All Rights Reserved. Organisation X

2

LSI 2 Item Report Contents This LSI 2 (Description by Others) Item Report contains the following sections:

Contents / Short Description of the LSI Circumplex 2 Raw and Percentile Scores for the 12 LSI Styles 3 Item Scores for the 240 LSI Items 4-15 Summary Perception Question scores 16-17

The LSI Circumplex The Life Styles Inventory (LSI) identifies the underlying thoughts and motivations that guide an individual's behaviour. Often referred to as personal styles, management styles and leadership styles - these represent the essence of an individual's effectiveness. The LSI is based around the Human Synergistics' Circumplex, describing Constructive, Passive / Defensive and Aggressive / Defensive behaviours.

The Constructive Styles characterise self-enhancing thinking and behaviour that contribute to an individual’s level of satisfaction, ability to develop healthy relationships and work effectively with people, and proficiency at accomplishing tasks. Includes Achievement, Self-Actualising, Humanistic-Encouraging, and Affiliative.

The Passive / Defensive Styles represent self-protecting thinking and behaviour that promote the fulfilment of security needs through interacting with people. Includes Approval, Conventional, Dependent, and Avoidance.

The Aggressive / Defensive Styles represent self-promoting thinking and behaviour used to maintain status / position and fulfil security needs through task-related activities. Includes Oppositional, Power, Competitive, and Perfectionistic.

Page 3: LSI 2 ITEM REPORT DESCRIPTION BY OTHERS · LSI 2 Item Report Contents This LSI 2 (Description by Others) Item Report contains the following sections: Contents / Short Description

LIFE STYLES INVENTORY 2 - DESCRIPTION BY OTHERS

Copyright 2002 by Human Synergistics International. PERSON A All Rights Reserved. Organisation X

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Raw and Percentile Scores N = 10

The following table lists your average scores for each of the 12 styles as determined by your LSI2 respondents. The scores can range between zero and 40. To compare these scores with a research norm, graph these numbers onto the LSI2 Circumplex in your profile supplement.

Constructive Behaviours RAW SCORE

STANDARD DEVIATION

PERCENTILE SCORE

Humanistic-Encouraging 24.47 9.19 34%

Affiliative 27.00 11.23 50%

Achievement 23.38 10.37 18%

Self-Actualising 24.53 11.53 40%

Passive/Defensive Behaviours RAW SCORE

STANDARD DEVIATION

PERCENTILE SCORE

Approval 17.04 7.67 92%

Conventional 15.50 5.66 77%

Dependent 18.38 7.13 90%

Avoidance 9.30 7.10 90%

Aggressive/Defensive Behaviours RAW SCORE

STANDARD DEVIATION

PERCENTILE SCORE

Oppositional 12.66 11.16 92%

Power 7.77 7.66 73%

Competitive 16.14 8.20 83%

Perfectionistic 14.30 3.77 27%

Page 4: LSI 2 ITEM REPORT DESCRIPTION BY OTHERS · LSI 2 Item Report Contents This LSI 2 (Description by Others) Item Report contains the following sections: Contents / Short Description

LIFE STYLES INVENTORY 2 - DESCRIPTION BY OTHERS

Copyright 2002 by Human Synergistics International. PERSON A All Rights Reserved. Organisation X

4

Item Scores

(1) Humanistic-Encouraging

Item Total

N = 10

Direct Reports

N = 5

Peers

N = 4

Higher Level Manager

N = 1 humanistic 1.40 1.60 1.00 2.00

thoughtful 1.30 1.60 0.75 2.00

understanding 1.50 2.00 0.75 2.00

considerate 1.40 1.80 0.75 2.00

encourages others 1.60 2.00 1.00 2.00

develops others 1.10 1.20 0.75 2.00 makes others think for themselves

1.13 1.20 1.00 1.00

supportive of others 1.30 1.60 1.00 1.00

popular leader 1.30 1.80 0.75 1.00

knows people’s needs 0.90 1.00 0.75 1.00

thinks of others 1.30 1.60 1.00 1.00

enjoys teaching others 1.20 1.20 1.25 1.00

good teacher 1.10 1.20 1.00 1.00

trusted by others 1.11 1.40 0.67 1.00

good listener 1.00 1.60 0.00 1.00

willing to take time with people 1.40 1.80 0.75 2.00

sees others as basically good 1.10 1.60 0.50 1.00

enjoys settling disputes 1.11 1.60 0.33 1.00 sought out by others for assistance

1.00 1.60 0.25 1.00

respects confidences 1.22 1.80 0.67 0.00

Total 24.47 31.20 14.92 26.00

KEY: 0 = essentially unlike you 1 = like you quite often 2 = like you most of the time

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LIFE STYLES INVENTORY 2 - DESCRIPTION BY OTHERS

Copyright 2002 by Human Synergistics International. PERSON A All Rights Reserved. Organisation X

5

Item Scores

(2) Affiliative

Item Total

N = 10

Direct Reports

N = 5

Peers

N = 4

Higher Level Manager

N = 1 cooperative 1.30 1.80 0.75 1.00

friendly 1.50 2.00 1.00 1.00

helpful 1.40 2.00 0.75 1.00

pleasant 1.40 2.00 0.75 1.00

diplomatic, tactful 1.20 1.80 0.50 1.00

sees best in others 1.30 1.80 0.75 1.00

sincere 1.20 2.00 0.25 1.00

warm, open 1.20 2.00 0.25 1.00

relaxed, at ease with people 1.50 2.00 1.00 1.00

liked by others 1.40 2.00 0.75 1.00 thinks people more important than things

1.80 2.00 1.50 2.00

good at interpersonal relations 1.40 2.00 0.75 1.00

tries to help others 1.40 2.00 0.75 1.00 likes to share feelings and thoughts

1.60 2.00 1.25 1.00 judgment influenced by liking for people

1.10 0.60 1.75 1.00

genuine concern for people 1.70 2.00 1.25 2.00

trusted by others 1.30 2.00 0.50 1.00

leads because liked by others 0.90 1.40 0.25 1.00

accepts change easily 1.00 1.20 0.75 1.00 likes to include others in activities

1.40 1.80 0.75 2.00

Total 27.00 36.40 16.25 23.00

KEY: 0 = essentially unlike you 1 = like you quite often 2 = like you most of the time

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LIFE STYLES INVENTORY 2 - DESCRIPTION BY OTHERS

Copyright 2002 by Human Synergistics International. PERSON A All Rights Reserved. Organisation X

6

Item Scores

(3) Approval

Item Total

N = 10

Direct Reports

N = 5

Peers

N = 4

Higher Level Manager

N = 1 seeks approval from others 1.20 1.20 1.25 1.00

needs to be liked by everyone 1.20 1.00 1.50 1.00

generous to a fault 0.70 0.80 0.75 0.00

friendly all the time 1.10 1.40 1.00 0.00

accepts others’ values easily 0.70 1.40 0.00 0.00

needs others’ approval 1.30 1.20 1.50 1.00

overly sympathetic 1.20 0.80 1.75 1.00

spoils people with kindness 0.90 1.20 0.75 0.00

over-optimistic 0.70 0.80 0.75 0.00

wants to be liked 1.50 1.40 1.75 1.00

agrees with everyone 0.50 0.60 0.50 0.00

vague and uncertain 0.60 0.60 0.50 1.00

dependent on family and friends 0.80 0.60 1.00 1.00

upset by conflict 1.20 0.60 2.00 1.00 thinks in terms of what others think

1.00 1.00 1.25 0.00

forgives anything 0.40 0.80 0.00 0.00

upset if not accepted by others 1.10 0.80 1.50 1.00

does things for approval only 0.50 0.40 0.75 0.00

wants to be trusted, but it’s hard 0.33 0.20 0.67 0.00

naive 0.11 0.20 0.00 0.00

Total 17.04 17.00 19.17 9.00

KEY: 0 = essentially unlike you 1 = like you quite often 2 = like you most of the time

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Item Scores

(4) Conventional

Item Total

N = 10

Direct Reports

N = 5

Peers

N = 4

Higher Level Manager

N = 1 restrained 0.70 0.80 0.50 1.00

too concerned with looking good 0.30 0.20 0.50 0.00

agreeable 0.80 1.00 0.50 1.00

conservative 0.70 0.60 0.75 1.00

very conventional 0.70 0.60 0.75 1.00

conforming 0.90 1.00 0.75 1.00

suggestible 0.80 1.00 0.50 1.00

avoids conflict 0.60 0.60 0.75 0.00

very respectful to others 1.20 1.80 0.50 1.00

achieves by conforming 0.70 0.80 0.75 0.00

inconsistent 0.60 0.40 1.00 0.00

offers tentative ideas mostly 0.70 0.60 1.00 0.00

indecisive 0.60 0.20 1.25 0.00

often uncertain 0.80 0.40 1.25 1.00 thinks rules more important than ideas

0.70 1.00 0.50 0.00 seems to understand others but doesn’t

0.60 0.40 0.75 1.00 concerned with what others think

0.70 0.60 1.00 0.00

tends to accept the status quo 0.70 0.60 1.00 0.00 enjoys being recognised by superiors

1.60 1.40 2.00 1.00

reliable and steady 1.10 1.60 0.50 1.00

Total 15.50 15.60 16.50 11.00

KEY: 0 = essentially unlike you 1 = like you quite often 2 = like you most of the time

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Item Scores

(5) Dependent

Item Total

N = 10

Direct Reports

N = 5

Peers

N = 4

Higher Level Manager

N = 1 over-cautious 1.00 1.20 0.75 1.00

very tactful 1.30 1.80 0.75 1.00

eager to please 1.20 1.40 1.00 1.00

modest 0.80 1.20 0.50 0.00

dependent on others 1.00 0.80 1.50 0.00

self-doubting 0.50 0.40 0.50 1.00

compliant 0.80 1.00 0.75 0.00

easily fooled 0.50 0.20 1.00 0.00

apologetic 0.90 1.20 0.50 1.00

obeys too willingly 0.33 0.40 0.33 0.00

easily influenced by friends 0.80 0.40 1.50 0.00

reacts rather than initiates 0.90 0.60 1.25 1.00

predictable 1.00 0.60 2.00 0.00

very respectful to superiors 1.56 1.80 1.33 1.00

meek 0.67 0.60 0.67 1.00

says what’s expected 1.00 1.20 0.75 1.00

a good follower 0.78 0.80 0.67 1.00

does things by the book 1.10 1.80 0.50 0.00

seeks help from others 1.25 1.40 1.00 1.00

worries a lot 1.00 0.80 1.00 2.00

Total 18.38 19.60 18.25 13.00

KEY: 0 = essentially unlike you 1 = like you quite often 2 = like you most of the time

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LIFE STYLES INVENTORY 2 - DESCRIPTION BY OTHERS

Copyright 2002 by Human Synergistics International. PERSON A All Rights Reserved. Organisation X

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Item Scores

(6) Avoidance

Item Total

N = 10

Direct Reports

N = 5

Peers

N = 4

Higher Level Manager

N = 1 tense, uneasy 0.50 0.20 0.75 1.00

self-depreciative 0.10 0.00 0.00 1.00

not aggressive 1.20 1.40 1.00 1.00

easily embarrassed 0.60 0.40 0.75 1.00

lacks self-confidence 0.40 0.20 0.50 1.00

evasive 0.40 0.20 0.50 1.00

self-condemning 0.20 0.40 0.00 0.00

reserved 0.20 0.20 0.25 0.00

takes few chances 0.50 0.60 0.50 0.00

has difficulty being accepted 0.30 0.00 0.50 1.00

presents safe ideas 0.80 0.80 1.00 0.00

avoids decisions 0.60 0.20 1.25 0.00

concerned with own problems 0.80 0.20 1.50 1.00

easily led 0.70 0.20 1.50 0.00

narrow interests 0.10 0.00 0.25 0.00

doesn’t relate well to others 0.30 0.00 0.50 1.00

seems to have strong conflicts 0.30 0.00 0.50 1.00

easily upset in most situations 0.60 0.00 1.25 1.00

leaves decisions to others 0.50 0.20 1.00 0.00

little interest in achievement 0.20 0.00 0.25 1.00

Total 9.30 5.20 13.75 12.00

KEY: 0 = essentially unlike you 1 = like you quite often 2 = like you most of the time

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LIFE STYLES INVENTORY 2 - DESCRIPTION BY OTHERS

Copyright 2002 by Human Synergistics International. PERSON A All Rights Reserved. Organisation X

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Item Scores

(7) Oppositional

Item Total

N = 10

Direct Reports

N = 5

Peers

N = 4

Higher Level Manager

N = 1 resentful 0.40 0.00 1.00 0.00

cynical 0.50 0.20 1.00 0.00

unfeeling 0.30 0.00 0.75 0.00

negative 0.60 0.20 1.00 1.00

complaining 0.70 0.60 0.75 1.00

stubborn 0.67 0.40 1.00 1.00

opposes new ideas 0.44 0.40 0.33 1.00

hard to impress 0.50 0.40 0.75 0.00

suspicious 0.60 0.20 1.00 1.00

slow to forgive a wrong 0.80 0.20 1.50 1.00

concerned with status 1.22 1.00 1.67 1.00

usually against things 0.22 0.00 0.33 1.00 critical of others behind their backs

0.90 0.40 1.75 0.00

distrusts others 0.89 0.40 1.67 1.00

blames others for own mistakes 0.56 0.20 1.33 0.00

doesn’t accept criticism well 0.67 0.20 1.33 1.00

doesn’t talk about things directly 0.63 0.00 1.33 1.00

opposes things indirectly 0.67 0.20 1.33 1.00

never opposes authority directly 0.90 0.60 1.25 1.00

snobbish 0.50 0.00 1.50 1.00

Total 12.66 5.60 22.58 14.00

KEY: 0 = essentially unlike you 1 = like you quite often 2 = like you most of the time

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Item Scores

(8) Power

Item Total

N = 10

Direct Reports

N = 5

Peers

N = 4

Higher Level Manager

N = 1 hard, tough 0.50 0.60 0.25 1.00

bossy 0.33 0.20 0.33 1.00

dominating 0.33 0.20 0.67 0.00

hostile, aggressive 0.20 0.00 0.50 0.00

believes in force 0.00 0.00 0.00 0.00

argumentative 0.40 0.20 0.50 1.00

runs things by self 0.30 0.40 0.25 0.00

vengeful and mean 0.20 0.00 0.50 0.00

dictatorial 0.10 0.00 0.25 0.00

abrupt 0.10 0.00 0.25 0.00

dogmatic and rigid 0.20 0.00 0.50 0.00

critical of others 0.60 0.00 1.25 1.00

easily offended 0.90 0.20 1.50 2.00

on the offensive 0.60 0.00 1.25 1.00

sees others as selfish 0.80 0.00 1.75 1.00

needs to control others 0.50 0.20 1.00 0.00

gets angry easily 0.50 0.20 0.75 1.00

little confidence in people 0.20 0.00 0.50 0.00 resists suggestions made by others

0.40 0.00 0.75 1.00

seldom admits mistakes 0.60 0.40 0.75 1.00

Total 7.77 2.60 13.50 11.00

KEY: 0 = essentially unlike you 1 = like you quite often 2 = like you most of the time

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Item Scores

(9) Competitive

Item Total

N = 10

Direct Reports

N = 5

Peers

N = 4

Higher Level Manager

N = 1 proud, self-sufficient 0.90 1.20 0.50 1.00

likes to compete 1.20 1.40 1.25 0.00

boastful 0.70 0.60 1.00 0.00

thinks only of self 0.50 0.00 1.00 1.00

self-assertive 1.20 1.20 1.25 1.00

tries to be too successful 0.90 1.00 1.00 0.00

tries hard to impress others 1.11 1.00 1.67 0.00

egotistical 0.40 0.20 0.75 0.00

likes to be seen and noticed 1.11 0.60 2.00 1.00

builds self up 0.70 0.60 1.00 0.00

strong need to win 1.44 1.20 2.00 1.00

gets upset over losing 1.11 0.80 1.67 1.00

makes snap judgments 0.44 0.40 0.67 0.00

expects to be admired by others 0.89 0.60 1.33 1.00 constantly comparing self to others

0.67 0.60 0.67 1.00

everything is a challenge 0.67 0.60 0.67 1.00

overestimates ability 0.80 0.40 1.25 1.00

inclined to be reckless 0.11 0.00 0.33 0.00

always has to be right 0.40 0.00 1.00 0.00 tries to maintain a sense of superiority

0.89 1.00 0.67 1.00

Total 16.14 13.40 21.67 11.00

KEY: 0 = essentially unlike you 1 = like you quite often 2 = like you most of the time

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Copyright 2002 by Human Synergistics International. PERSON A All Rights Reserved. Organisation X

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Item Scores

(10) Perfectionistic

Item Total

N = 10

Direct Reports

N = 5

Peers

N = 4

Higher Level Manager

N = 1 believes in action, not words 0.40 0.60 0.00 1.00

practical 1.10 1.40 0.75 1.00

businesslike 1.20 1.60 0.75 1.00

competent 1.30 1.80 0.75 1.00

looks for challenges 1.00 1.40 0.75 0.00

tends to be perfectionistic 0.30 0.60 0.00 0.00

tries hard to prove self 1.20 0.80 1.75 1.00

stern but fair 0.60 1.00 0.25 0.00

forceful, direct, almost hostile 0.30 0.20 0.50 0.00

persistent, enduring 1.10 1.20 1.00 1.00

tries to be best at things 1.30 1.40 1.25 1.00

impatient with own errors 0.60 0.80 0.25 1.00

self-centered 0.50 0.00 1.00 1.00

can be indifferent 0.50 0.20 1.00 0.00

shrewd and calculative 0.20 0.00 0.50 0.00

seems to be driven to succeed 0.90 1.20 0.50 1.00

de-emphasises feelings 0.30 0.40 0.25 0.00

doesn’t seem to need others 0.10 0.00 0.00 1.00

often seems unfriendly 0.10 0.00 0.25 0.00

seeks recognition 1.30 1.00 1.75 1.00

Total 14.30 15.60 13.25 12.00 .

KEY: 0 = essentially unlike you 1 = like you quite often 2 = like you most of the time

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Item Scores

(11) Achievement

Item Total

N = 10

Direct Reports

N = 5

Peers

N = 4

Higher Level Manager

N = 1 ambitious 1.50 1.80 1.50 0.00

realistic 0.90 1.20 0.50 1.00

achieving 1.00 1.40 0.50 1.00

enthusiastic 1.80 2.00 1.50 2.00

thinks for self 1.33 1.40 1.33 1.00

high level of aspiration 1.50 1.40 1.50 2.00

likes tasks that require skill 0.90 1.40 0.25 1.00

enjoys a challenge 1.20 1.60 0.75 1.00

sets own goals 1.20 1.80 0.50 1.00

honest and direct in feelings 1.50 1.80 1.00 1.00

enjoys planning 1.13 1.40 0.00 2.00

usually thinks ahead 1.20 1.60 0.50 2.00

good analytic skills 0.90 1.40 0.00 2.00 earns others’ confidence, respect

1.10 1.60 0.50 1.00 explores most alternatives before acting

1.22 1.40 1.00 1.00

enjoys difficult tasks 0.60 1.20 0.00 0.00 learns from mistakes, and corrects

1.10 1.60 0.50 1.00

shares responsibility well 1.10 1.40 0.75 1.00

goes to the heart of the matter 1.10 1.80 0.25 1.00

results-oriented leader 1.10 1.80 0.25 1.00

Total 23.38 31.00 13.08 23.00

KEY: 0 = essentially unlike you 1 = like you quite often 2 = like you most of the time

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Item Scores

(12) Self-Actualising

Item Total

N = 10

Direct Reports

N = 5

Peers

N = 4

Higher Level Manager

N = 1 respected and well-thought-of 1.20 1.80 0.50 1.00

self-respecting 1.50 2.00 1.00 1.00

optimistic and realistic 1.20 1.80 0.50 1.00

likes responsibility 1.40 2.00 0.75 1.00

confident, relaxed 1.10 1.60 0.50 1.00

energetic, active 1.70 2.00 1.50 1.00

spontaneous 1.70 2.00 1.50 1.00

good leader 1.10 1.80 0.25 1.00

very alive kind of “earthy” person 1.50 2.00 1.00 1.00

very aware of own feelings 1.80 2.00 1.75 1.00 unique and independent in thought

0.80 1.00 0.50 1.00

open about self 1.10 1.20 1.00 1.00

knows how people feel 1.20 1.40 1.00 1.00

sound judgment 1.00 1.40 0.50 1.00

nondefensive 0.90 1.40 0.50 0.00

creative and original thinker 1.10 1.60 0.50 1.00

communicates ideas easily 1.00 1.40 0.50 1.00

not easily upset 0.60 1.20 0.00 0.00

high personal integrity 1.30 2.00 0.50 1.00

exciting to know 1.33 2.00 0.33 1.00

Total 24.53 33.60 14.58 18.00

KEY: 0 = essentially unlike you 1 = like you quite often 2 = like you most of the time

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Summary Perceptions Questions

Your respondents’ responses to the following questions provide a summary of their perceptions about you. The arrow indicates your respondents’ average score. The bar shows the range of respondents’ scores.

1 2 3 4 5 6 7 A. How do you view this person’s level of effectiveness in his/her current job/assignment?

Marginal; not as effective as he/she could be.

Excellent; gets things done and maintains high standards.

B. How would you assess the quality of this person’s work relationships with others?

Does not get along with others; is better off working alone.

Gets along well with others.

C. How do you view this person’s level of stress and tension on the job?

Relaxed; at ease.

Tense; under stress.

D. How well do you think this person “fits in” as a member of your organisation?

Not well at all; would be better off somewhere else.

Extremely well; a perfect fit with the organisation.

E. How effectively do you think this person manages his/her time?

Not well at all; manages time poorly.

Extremely well; manages time effectively.

F. Do you think this person is ready for a promotion to a position of greater responsibility?

Not ready; might never be ready.

Should be promoted now.

G. Do you think this person’s organisation provides the necessary support for him/her to do well?

Organisation provides little or no support/encouragement.

Organisation provides a great deal of support/encouragement.

H. How open and truthful were you in completing this Inventory?

Guarded; felt uncomfortable answering honestly.

Open; felt comfortable answering honestly.

I. How do you think this person would react to any negative feedback received from this program?

Defensively; may become angry or deny it.

Constructively; would accept and use it.

J. How interested does this person appear to be in improving him/her self?

Not interested at all; is mostly concerned with “getting by”.

Extremely interested; actively seeks ideas for self-improvement.

K. Do you think this person is consistent, steady and predictable in the way he/she behaves at work? Extremely unpredictable; never

sure how he/she will react to events.

Extremely predictable; quite certain how he/she will react to events.

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Summary Perceptions Questions continued

1 2 3 4 5 6 7

L. How would you describe this person’s level of job satisfaction?

Extremely dissatisfied.

Extremely satisfied.

M. How frequently do you come into contact with this person?

Not often; once a week or less.

Often; at least once a day.

N. How difficult was it for you to describe this person?

Extremely difficult; I don’t know this person well.

Extremely easy; I know this person well.

Page 18: LSI 2 ITEM REPORT DESCRIPTION BY OTHERS · LSI 2 Item Report Contents This LSI 2 (Description by Others) Item Report contains the following sections: Contents / Short Description

LIFE STYLES INVENTORY 2 - DESCRIPTION BY OTHERS

Copyright 2002 by Human Synergistics International. PERSON A All Rights Reserved. Organisation X

18

This report was prepared exclusively for the use of

PERSON A

by Human Synergistics

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All material contained herein is Copyright 2002 by Human Synergistics International

All Rights Reserved Human Synergistics, Inc. is committed to designing, developing, and producing quality human- and organisational-development materials, programs, and processes that focus on achieving the highest level of client satisfaction, producing measurable results, and encouraging autonomy in their application by client organisations. Human Synergistics has offices in Michigan, Illinois, Canada, Australia, Finland, New Zealand, the British Isles, Belgium and the Netherlands.