This is a list of recommended training . · PDF fileTypes of training and learning development opportunities on offer KPAC delivers training in 5 main areas: Personal development and

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Strengthening Parent Carer Participation

This is a list of recommended training providers.

Those training providers listed have agreed to a quality assurance process of training that has been

commissioned as a direct result of them being on the recommended provider list, therefore please

notify Helen Jones at [email protected] if you commission training as a result of this list.

If you know of a provider or are a provider who would like to be included on this list, please contact

Helen Jones at [email protected].

Name & Contact Details:

Sarah Lee

[email protected]

01886 822279/07905 722005

www.solidcoaching.co.uk

Short summary of service

Solid! offer coaching, training, meeting facilitation and project support to small groups, charities and

statutory agencies to support the development of community led initiatives. We can tailor our work

to meet individual needs and can run any of the courses below as one day workshops or longer

courses. We charge £350 per day plus expenses per trainer and can work with 15-20 participants

with one trainer.

Types of training and learning development opportunities on offer

PULSE 1 - An introductory course for people new to participation to build confidence and skills to

effectively contribute in planning and strategy meetings within local government.

PULSE 2 - A 2 day workshop to give people who have some experience of strategic planning time to

reflect on the impact of their involvement, develop their influencing skills and gain new insights and

strategies to resolve issues and challenges.

Trouble Shooting in Groups - A 1 day course to enable group and team leaders to effectively

identify causes of conflict and use a range of tools to manage conflict more effectively so that all

members feel valued and respected.

Sanctuary - A 3 day workshop aiming to give parents time and space to think through their lives and

develop skills to create positive changes.

Confident Communication - A 2 day workshop aiming to enable parents to build their confidence

and skills to communicate effectively in meetings.

Coaching Skills for Leaders and Managers - A 4 day course for managers and leaders to develop

effective coaching skills to improve staff performance, accountability and motivation.

Building Participation in Strategic Decision Making - A 1 day workshop for anyone in the public or

voluntary organisations new to involving people in decision making. The course aims to enable

participants to develop the confidence, skills and tools to effectively include the public as equal

partners in strategic decision making.

mailto:[email protected]


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Inclusive Teams and Groups - A 2 day course to enable team leaders and managers to develop

effective team participation, collaboration and mutual support.

Communication Unravelled - This 1 day course aims to give participants models and techniques to

facilitate better communication for themselves and their teams.


Business Solutions Karen Wooddissee and Anna Gill [email protected] 07702 726683 [email protected] 07732 176088


We are very experienced parent representatives, Trustees and volunteers for many overarching

voluntary sector and Local Authority Boards, in our principal role as mothers of sons with disabilities.

It was inevitable that we would become founding members of Family Voice Norfolk, the local

strategic forum for parents of children with special and additional needs. We are the recently

appointed Regional Facilitators for Early Support in the East and experienced trainers & capacity

builders for the full range of E S courses, part of the team commissioned to develop the Workshops

for Parents. Other nationally recognised courses include Scope’s ‘Right From The Start’ &

‘Strengthening Families’ programmes. We also offer a range of Workshops and bespoke training

programmes to meet particular needs, especially for parents who just beginning to use their

experiences in a representational or training role. In partnership with Short Breaks Network we have

developed and delivered a number of courses specifically to meet the needs of Short Breaks Carers.

Our greatest strength is our ability to link our first hand knowledge to training materials and provide

“real life” learning opportunities for both practitioners and parents, which is greatly valued by all

participants.


Our experience has been that no two areas ever need exactly the same support; we have therefore

worked with local areas to develop a range of Workshops & Courses with some of the following

objectives;

Disability Equality & “Sharing the news” Workshops

To enable a good understanding of the role and responsibilities of practitioners in empowering

families to fully participate in decisions made about their children

Build parental confidence and provide positive role models

To consider the strengths of parents as trainers, both of professionals and other parents and

provide framework for disability equality presentation/training

Understand the role of a parent representative

CWDC Core Standards training for Short Breaks Carers

Consider different models of parent/carer participation

Develop training, facilitation and presentation skills for parents



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Understand implications of parental self disclosure

Early Support Parents Workshops and similar models for parents of older children

Identify the key principles of group work with parents and begin to understand the dynamics in

parent groups.

To recognise the impact that having a child with a disability may have on families and recognise

the issues & emotions that parents face

Promote a comprehensive understanding of the Social Model of disability from the viewpoint of

the child and their family

Focus on the vital role that parents and carers play – in the lives of their children & in terms of

working in partnership with practitioners

We would be pleased to work with you to develop exactly what you need for your own area


Helen Barker - Director - KPAC Community Interest Company

The Old Schoolhouse, St. John's Road

Huyton, Knowsley, L33 0UX

0151 481 0047/07725109711

www.kpac.org.uk

[email protected]


KPAC Community Interest Company is a training provider based in the Huyton area of Liverpool.

Since it was set up as a social enterprise in 2007, it has delivered a variety of training to different

groups around the northwest. These have included local residents, community groups and

organisations, employees and employers, local forums, local authority and the private sector.

KPAC prides itself on delivering non-accredited learning opportunities in a relaxing and friendly

environment using interactive, creative and inclusive methods. The training delivery style is hands

on which means the participants have to be actively involved in the learning experience. All of

KPAC’s tutors are qualified and experienced and all have enhanced CRB checks.

KPAC specialises in disability, and does much of its work with disabled learners, parents and carers,

or organisations that work with disabled people. The organisation encourages lifelong learning,

empowerment and stronger families through its training provision.

Alongside the training provision, KPAC is heavily involved with local forums and groups that

represent disabled people including Knowsley User Led Organisation, Knowsley CIL (Centre for

Independent Living) and Knowsley LINk.

KPAC holds the Matrix accreditation for delivering information, advice and guidance and the ‘Two

Ticks’ award for supporting people in the work place.

KPAC has won a number of awards for its work with disabled people including;

Juice FM Community Award

Positive Action Award

http://www.kpac.org.uk/


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Rainey Day Award


KPAC delivers training in 5 main areas:

Personal development and capacity building courses

Working as a group

SMART Action planning

Assertiveness skills

Social enterprise training

Developing groups and forums

Using social media to develop your organisation

Effective decision making

Presentation skills

Travel training

Life skills for independent living

Financial capability and personal budgeting

Communication skills

Employability skills courses

CV writing

Interview and presentation skills

Powerpoint presentations for job seekers

Completing a job application form

Disability awareness in the workplace

Employability skills

Portfolios for job seekers

Introduction to management

Health and wellbeing courses

Alternative therapy

Rebound therapy

Boccia

New Age Kurling

Leisure courses

History and culture project

Digital photography

Social media course

Other

Bullying and harassment awareness

Disability awareness training

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Community mentors course

In addition to this, KPAC can design bespoke courses to suit the training requirements of your group

on request.


Freedom2Think Teresa Kain and Tara Kierans Tara – 07852578079/Teresa – 07983448705 www.freedom2think.co.uk [email protected]


Freedom 2 Think – Supporting you to support others

Training, support, information and consultancy for those supporting others: Housing, education,

public, private and voluntary sectors, health and social care providers, charities, faith communities,

and carers.


TRAINING & SUPPORT SESSIONS

Looking after yourself – Mental Health Awareness Workshop

A workshop which provides an opportunity for participants to increase their awareness of mental

health and the impact it has on our lives.

Areas covered include:

What is mental health?

When might mental health difficulties arise?

Stigma and judgements by wider society

What help is available if you’re concerned about a mental health issue?

Can be delivered as a single workshop or as a series of workshops.

Looking after yourself – Emotional Wellbeing

A workshop that provides space for participants to consider their emotional wellbeing within the

context of their caring roles.

Areas covered include:

What is emotional wellbeing?

Exploration of difficult and challenging feelings that can be experienced when caring for others and

the impact these feelings can have on our emotional wellbeing.

Consideration of ways we can sustain ourselves and look after our emotional wellbeing when caring

for others.

This session will also include an overview of carer’s rights and what support is available to help

carers manage their caring role.


Introduction to Group work

This session provides participants with the opportunity to explore the purpose of groups and how

http://www.freedom2think.co.uk/


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these meet the aims & objectives of your organisation and to encourage parent participation. The

session will also explore the theory of group support and issues around facilitation and

administration of groups.

Diversity

A workshop providing participants with the opportunity to explore the impact of difference and

diversity on a group engaged in a task. Participants also examine ways that difference might be

managed within group settings.

Assertiveness & creating boundaries

This session will cover basic assertiveness skills and identify the personal triggers and challenges of

creating boundaries and being able to say ‘NO’.

Confidence Building

This session will explore issues relating to low self esteem and lack of confidence. The session aims

to challenge negative self perceptions and encourages participants to gain a better sense of self

worth.

Motivation and Empowerment

This session will encourage group cohesiveness by identifying individuals’ strengths and how these

can be harnessed and channelled in a group forum for active parent participation. Group exercises

will help to develop enthusiasm, positive energy, goal setting and aim to be motivating.

Managing difficult situations

This session will explore what participants experience when faced with difficult situations. What are

your personal triggers, how does it impact on you and how can you remain calm and safe when

facing challenges. We will explore some the reasons people find it difficult to express their needs

and then behave in an inappropriate or aggressive way. The session will cover personal boundaries,

communication & listening skills, assertiveness and how to identify what support you need to help

sustain you when faced with what feels like a personal attack. Key aspects to this include

understanding compassion, empathy, unconditional positive regard and genuineness.



Miranda Parrott [email protected] 01751 417291


Miranda Parrott is an independent consultant and trainer whose work is with parents of disabled

children and professionals who work with the families.

She has worked in the voluntary sector for the past thirty years, with families, and particularly with

families of disabled children, young people and adults. The main part of her working life has been

with Contact a Family (CaF) where she was part of the Senior Management Team.

She has long experience in team management, strategic development, project development

(including holiday play schemes, holidays, and arts and employment projects), provision of

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information and support to parents, group development and training for parents and carers, staff

and volunteers. With a colleague, she set up and developed the CaF Area Representative scheme –

parent volunteers providing a local face for the organisation.

Until June 2010 she was Parent Participation Adviser for Together for Disabled Children in Yorkshire

and Humber and is now an Associate for Contact a Family. During the first programme she did

independent work with a number of Forums in the North East, North West and West Midlands,

providing workshop days on a variety of subjects.

She believes in supporting the whole family and has a particular interest in Siblings and in Sleep

issues. Miranda is a C4EO Sector Specialist.


Miranda has worked independently as a trainer since 2001. Workshops can be tailored to the

required purpose and intention; and are always very informal – building on the strengths and

knowledge of the participants.

Past topics have included:

What is participation?

Supporting the work to continue

Equal partners

Participation in a challenging context

Getting all parent involved in participation

Negotiation

Presentation skills

Being assertive

Role of committee members

Developing a Business plan

‘Away days’ for Committees


Name and Contact Details Katie Clarke 15 Savile Park Gardens Halifax, HX1 2XL Tel 01422 341578 07908 624549 [email protected]


Katie is the founder of Calderdale Parent and Carers Council which has spearheaded parent

participation around the country. Katie has many years of setting up and working alongside many


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parent forums. Katie has established the Charity 1Voice – Communicating Together which has won

many awards for its innovative work with families. She is a Contact a Family Parent Associate and is

a freelance trainer and a Fellow of the Centre for Welfare Reform. Katie is the proud mother of 6

children including a daughter of 21 years old with complex needs.

Katie offers a range of workshops, seminars, training sessions, and conference presentations to

parent forums, charities, groups and practitioners. She has a unique and stylish approach to parent

participation using person centred tools and group facilitation methods that can be designed to

meet your needs. Workshops can be from one or two hours to a whole day. These might include:

A strategic planning session

A meeting to agree purpose and vision of the group

A session to clarify aims and objectives

A priority setting meeting

A team building session

A programme review/evaluation session

A communication/liaison meeting

A meeting to negotiate team roles and responsibilities

A problem solving meeting

A meeting to share feedback and improve performance

A focus group to gather input on a particular issue or service


Katie’s core training offer includes

Top Tips in building resilience amongst families

Our journey

The Social Model of Disability

Skills for Parent Representatives

Working in Partnership with local authorities

What works for our family and what we need to change – planning for assessments and the

future

Staying Strong – top tips to building families’ resilience

Testimonials from clients in 2012

“We launched the group in October 2012 with Katie's help. Katie had given us the recipe for success. We now

had a shared vision we had agreed aims with our partners, we had an identity that described our function

moreover we had values as a group, we learnt to communicate positively, we learnt to look for solutions rather

than barriers. We had found our individual strengths and noticed personal development within ourselves.”

“Thanks for the most brilliant day. It could not have been better and I was amazed at the parents’ enthusiasm”

“informative, relaxed, constructive, energetic, enthusiastic, light hearted - today was BRILLIANT - thank you”

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K&K Associate Consulting Ltd - Kathy Taylor and Kate Evans

5 Comforts Farm Avenue, Oxted, Surrey RH8 9DH

01883 714041/07789 474120

[email protected]


K&K Associate Consulting is a new company formed by Kathy Taylor and Kate Evans which aims to

improve life chances for children and young people by working with parent carers, statutory and

third sector organisations and others. We offer a number of services from strategic involvement and

support to training.


Existing courses, all of which can be tailored to individual audiences, include: • Person-centred approaches • Person-centred transition reviews • Introduction to mediation for professionals • Introduction to mediation for parent carers • SEN processes (various) • Working Effectively with parent carers • Effective Communication • Conciliation Skills • Dealing with difficult conversations • Presentation and Facilitation Skills


Anna Walker and Jane Jones

Anna Walker Associates

20 Park Leven

Merritts Hill, Illogan

Redruth

Cornwall TR16 4GA

[email protected]

07890 267336


Jane Jones and Anna Walker are independent trainers with a combination of over 40 years of

involvement in disabled children’s services. We are both parents of disabled children and founder

members of Cornwall’s Parent and Carer Council.

We work at both local and National level supporting and contributing to the development and

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improvement of services for disabled children and young people and were instrumental in securing

commitment from the previous government to deliver the Aiming High for Disabled Children

Programme.

We are passionate about improving the lives of disabled children, young people and their families

and value the opportunity to input into the development of services for this group and young

people. Additionally we believe that offering good support and training opportunities to parents

and carer’s will help build resilience helping them to become more resourceful and less service

dependent in their caring role, but most importantly enabling to begin to look forward to their

children’s future rather than fearing it.

We occasionally employ additional parents to deliver the training to ensure that personal experience

drives the sessions ( e.g. Palliative Care) All our parent trainers are fully qualified and have

experience delivering to a range of attendees.


Child and Family Centred Disability Awareness Training

3-6 hour training course, tailored to meet the requirements of the organisation, covering attitudinal,

environmental and organisational barriers to the inclusion of disabled people. Explores medical

model versus social model and challenges why disabled people’s needs are seen as ‘special’ or

‘additional’.

Support for All ( 3 to 6 hours)

Understanding the impact of the disabled child on the whole family, including siblings and

grandparents. Can be tailored to meet the requirements of the organisation and can be merged with

the Child and Family Disability Awareness training.

Professional Parent Participation training

5-7 hour training depending on training requirements of organisation. Supporting service providers

to effectively support and engage parents and carers in service development

Parent Participation training.

Two half day or one full day’s training. Designed to inform and empower parents to become

enthusiastic about taking part in Parent Participation. Covers Aiming High, skills required to

participate, meetings, allowing parents to identify their expertise as parents of disabled children and

other important areas.

Disability Equality Duty

5-7 hour training course. Provides understanding of what the DED responsibilities are and assists

agencies in commencing the writing of Disability Equality Schemes.

A Guide to Services and Signposting ( Cornwall only)

5-7 hour training course. Designed for people new to working with disabled children and their

families or those staff who are considering taking on Lead professional or Key worker roles for

families. Covers the basics on organisations who support families, Special Educational Code of

Practice and benefits.

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Triangle- 3 Way Street training

5-7 hour training course. Communicating with children is often a three way event, involving a parent

or carer or other accompanying adult. This training provides a model for three way communication

in which the child is central using practical evidence based strategies to establish direct

communication with a child in the presence of another adult.

A Plan not a Process, A life not a Service

A half day workshop for parents to consider the benefits of using the social model to think about

their young person’s future in a more person centred way and practitioners to consider the

importance of the above when undertaking assessments.

Participants will also understand the importance of planning for the future and sharing the ‘load’

through exploring person centred approaches and planning and circles of support with a focus on

more holistic outcomes when considering their young person’s future.

Life Under the Big Top ( 3 hours)

A Parents perspective of their journey through Palliative Care services exploring the impact on the

whole family of having a child with a life threatening or limiting condition. The training will consider

some of the issues parents face when using palliative care services enabling participants to reflect on

their organisational and personal practice in their support roles.

Dignity in Care (4 hours)

A 3 hour workshop for professional staff working with families of disabled children and young people

which explores good and poor practice around providing support to disabled children and considers

the rights and opportunities of disabled young people and the legislation which protects these.

An Introduction to Safeguarding and Supporting Disabled Children

A 2 x 4 hour day or 1 x 7 hour day workshop covering:

Disability Awareness, terminology and Language

Parent’s perspective

Communication

Dignity in Care

Safeguarding disabled children

Signposting

Mini Workshops

Assertiveness and building confidence

Planning and holding a consultation

Active listening and essential communication skills

Chairing skills, group dynamics and meeting etiquette

Disability Equality Duty and new Equality Duty in relation to disabled children and their families.

Transition and planning for the future.

Training delivery skills for parents

Training can be tailored to individual requirements and can benefit a range of participants from

parents and specialist staff to administration staff and universal providers.

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Janet Bliss

Tel: 0116 274 5112

Email: [email protected]

Address: 24 Elmfield Ave,

Stoneygate, Leicester, LE2 1RD


Experience in planning and facilitating ‘tailor made’ workshops based on the agreed outcomes of the

training provider. Thirty years experience of working with a variety or participants e.g.

parents/carers, social workers, teachers, volunteers, disabled service users, young people.

Style of facilitation is participatory and fun.

Consultation background:

I have experience as a supervisor/coach. In 2007 I had a freelance contract with SMART (a drug

awareness charity) supporting one of their managers to structure his supervision sessions with his

team and evaluate the work he was doing as a line manager

Training background:

Qualified as a social worker specialising in disability with a module in training before changing

direction and doing a Royal Society of the Arts Diploma in Drama in Education. To complement

these qualifications I gained a Diploma in Person Centred Counselling, a Certificate in Person Centred

Group Work and a Diploma in Training & Development.

West London Institute of Higher Education (now Brunel University)

Certificate in Social Services (specialist modules in disability and training) 1977 - 1979

Tape & Drama Centre, Inner London Education Authority

Royal Society of the Arts Diploma in Drama in Education 1984 - 1984

University of Leicester, Labour Market Studies (distant learning)

Diploma in Training and Development 1998 – 1999

Region(s) covered:

Anywhere within a maximum of three hours travel from Leicester


Consultation facilitation summary:

Experience in planning and facilitating the following workshops in various setting e.g. schools, youth

clubs, colleges, voluntary organisations.

Communication skills

Presentation skills

Assertion in the workplace

Building self esteem

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HIV/AIDS awareness,

CV/Application writing skills & Interview techniques,

Train the trainer

How to effectively talk to professionals,

How to feel confident attending meetings


Hilary Gibb (Hil)

01526 830687/078600 1645

[email protected]

www.hilgibb.com


Hil Gibb is a successful Master Practitioner and Coach in Neuro Linguistic Programming (NLP), with a

Masters Degree in Leadership and was invited by LPCC to deliver our parents’ workshops. She was

consistently judged outstanding as a Teacher and a Head Teacher, but decided to ‘have an

adventure’ and consequently went self-employed in January 2009.

She now works with a wide range of individuals facing significant, personal challenges as well as

groups of varying sizes across business and education.

Hil has been asked to speak at three national conferences in 2011. She is also a volunteer mentor for

the Prince’s Trust. She is consistently pro-active, passionate, nurturing, and resilient. Her main

strengths lie in her ability to communicate with people (motivating and developing them) and to

think actively, flexibly and creatively. She relishes new challenges and is committed to adding value

to, and facilitating the growth of individuals and teams.

Our series of workshops for parent carers were designed around the concept of having fun and

learning new ideas to make life that bit easier for parent carers.


Effective Communication

Strategic Planning and Leadership

Development of ‘Vision’

Change/Growth Leadership and Management

Well Being = Well Business; nuking the myth of work-life balance

Impact Evaluation

Problem Solving Team Building

Development of CPD addressing the match between need and provision/opportunity

Motivation of workforce, increased staff well-being and reduced absenteeism

performance management/appraisal

NLP Master Practitioner, Trainer and Coach

Time Line Therapy Master Practitioner

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Hypnosis Master Practitioner

Assertive Discipline Trainer ~ positive behaviour management

Social and Emotional Aspects of Learning

Eliciting creative thinking and its articulation

Mediator and chair


ALLSORTS

Vanessa Moore

020 85235240

07914 308227

[email protected]

www.vanessamooreconsulting.com

Carol Prideaux

Consulting

Carol Prideaux

020 8504 1527

07896 676192

[email protected]


Who we are and what we do

We are parents of children with autism and other complex health issues and are the founders of

Waltham Forest Parent Forum (www.walthamforestparentforum.com) which is a parent

participation group with over 300 parent / carer members and 250 professional members made up

of schools, local councillors, borough officers, health professionals and other voluntary and charity

groups. With working backgrounds in HR and teaching we have developed training for our forum and

other local groups and organisations in our participation network by drawing on our personal skills

and experience to provide practical and original training solutions. Our training is participative,

bespoke to the needs of your group and fun. Most of all the parents and groups we work with value

the fact that training and support is delivered by a parent just like them who understands the issues

that parents of a disabled child face.

Our philosophy is to share our skills with other groups to help them develop their parent

participation voice. We believe that participation can and will change outcomes and improve

services for families and are committed to supporting the work of parent forums in any way we can.

Therefore our charges for training sessions for parent forums aim to reflect this ethos.



Parent Participation

Starting a forum, roles and resources

Developing suitable structures, documents and policies

Developing a forum strategy, planning events

Marketing and promotion of your forum, producing leaflets

Writing briefing papers and funding bids

Developing communication, websites, social media

Developing forum member skills, volunteer commitment

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Practical meeting skills, introducing yourself at meetings, taking notes, feeding back

Group roles and team building

Setting and maintaining budgets

Producing financial and monitoring reports,

Managing forum accounts

Developing effective presentations and events to engage with professionals and service

Providers

Sleep Counselling – www.times2sleep.com

Individual Sleep Counselling packages for children with or without special needs via phone or

home visits

Good sleep practises workshops for parents, carers and people working with children and

families who would like to know more about sleep, its effects on the family and simple

techniques that can help improve sleep in children with or without special needs


Sajda Kausar

176 Almond Street

Derby

DE23 6LY

Tel: 07796193333

E-mail:[email protected]


I am a Law Graduate with over 20 years worth of experience in the sectors of housing, race equality

and community safety (including racial harassment, burglary reduction, domestic violence and safer

neighbourhoods). I have also worked on neighbourhood regeneration projects and women’s

projects where I specialised in confidence building and personal development. For the past five years

I have worked in the role of Community Engagement Manager for NHS Derby City.

In these various roles I was continually asked to deliver training for audiences such as residents,

carers, academics, magistrates, police officers and Local Authority staff plus many more groups

including workers from the voluntary sector.


I hold a 7307 Teaching Certificate and have trained in the areas of:

- Community development

- Equality and Diversity

- Race awareness

- Cultural diversity

- Women’s self confidence and self esteem

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- Improving health and well being

- Personal development.

I usually deliver bespoke programmes for the audience depending on what their requirements are. I

can also provide workshops in all these areas or taster sessions. I have worked with parents and

families throughout my career. I am happy to allow quality assurance monitoring of my training. I

have already sent three letters of recommendation to you from professionals who have hired me to

deliver training. I hope this information is satisfactory but if you require any additional information,

please do not hesitate to contact me.


Rosalind Grainger and Eileen Condon.

07957 190326

[email protected]


What we do

Rosalind Grainger and Eileen Condon’s friendly, informal workshops help parents/carers

communicate effectively with the numerous professionals (eg teachers, social workers, therapists

and doctors) they meet/phone/write/talk to on a regular basis.

Participants will discover how to overcome their personal obstacles to positive communication and

learn simple techniques to get their point across.

Why we know what we’re talking about

As successful journalists, Rosalind Grainger and Eileen Condon produced stories about everything

from airplane crashes to Zumba. Their articles appeared in national titles such as The Times, The

Daily Express, The Daily Mail, Woman, OK! Bella and SHE. Then, in 2006, their own lives took a

dramatic and unexpected turn. Rosalind gave birth to a little girl with complex needs: Eileen was

diagnosed with cancer. They’d written about disability and ill-health countless times, they’d

interviewed scores of experts, patients and carers. But suddenly the story was no longer work. It was

personal.

Who we are

Rosalind is a freelance writer and psychotherapist in training. She is a parent participation associate

and co-founder of Hackney’s parent/carer forum. Eileen is a published author, journalism teacher

and patient liaison officer for a leading health charity.


‘How to talk so professionals listen’ is a three-part course for parent/carer forums.

Part One: the issues

When good meetings go bad. The difference between effective and ineffective

communication

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All about you: how and why you may not make the most of your meetings

All about them: how and why professionals don’t hear your voice

Part Two: the secrets

Exclusive! How journalists deal with emotive or deeply personal subject-matter, and still get

their story.

Uncovered! How to research like a professional

Revealed! The code all news writers follow to make complex facts easy to understand

Part Three: what the self-help books don’t tell you

How to get expert help and advice for free

Why everything we taught you might NOT work— and what to do about it

Working through real-life examples as presented by the training group.

The course can be adapted according to the needs (and budget) of your forum.

We can also offer one-day workshops on:

writing publicity material for your forum,

writing for your website

telling your story: creating professional and stylish case studies to illustrate key points about

parents’ lives

bespoke training as required by your forum

Maximum 15 participants per trainer.


Carrie Britton

[email protected]

01273 430219

07902 285436


My 30 years expertise arises from three inter-related experiences: as a pragmatic long-term parent

carer and campaigner, as an enabling, active learning trainer and facilitator: and as a experienced

strategist creating solutions and partnerships (at local, regional and national level) to jointly meet

the aspirations and challenges of families of children with additional needs. I offer a range of

workshops and bespoke facilitation and training. With my consultant support I seek to encourage,

equip and empower parent carers and practitioners alike in order to enable young people, siblings

and their parents to reach their fullest potential and quality of life. This includes working to shape

the systems, services and attitudes so that together we make a real difference.

In the last five years I have worked closely with Kim Aumann, former director of Amaze Brighton &

Hove, and together we have written and piloted “Insiders’ Guide”, a 6 session parent support

course. The experience of Insiders Guide enables parent carers to process aspects of their personal

journey, practice new skills and grow their resilience for the journey ahead. (More information to

follow).

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I was elected parent carer representative in 1995, and was one of the founder parents for Amaze

Brighton, and award winning parent lead charity. I set up their Parent Carers’ Council in 2007. I

currently work on many different projects at regional and national level. These endeavours are

always solutions focussed, build good practice, supportive of disabled young people having their

own voice heard, and encourage partnership working across sectors and providers.

My preference is to shape training around the needs of each group, most commonly including these

themes:-

Getting Your Voice Heard: for parent carers making the journey from being an advocate for their

own family, to being a effective member of a parent carer group. 2 consecutive short days

Participation and Co-production: key aspects of understanding types and stages of participation and

top tips about how to making a difference through effective participation. 1 or 2 day course

Keeping on Keeping on: this includes reviewing progress, celebrating successes, tackling weak areas

and setting action plans that will influence and make a difference. 1 day course

Negotiation and managing tricky situations: Looking at basic principles, dynamics, roles and

solution finding. 1 day

Insiders Guide Training: (Kim and Carrie) Working closely with a local commissioner to train a group

of experienced parents and practitioner pairs of facilitators who will deliver the Insiders Guide

parent carer support course in their local area. A DVD is available to introduce Insiders’ Guide.

Training for trainers is 3 days training: each course is 6 morning or afternoon sessions, and it is a fully

manualised course. Our evidence is that the parent/practitioner approach and Insiders Guide have a

significant impact on building parent carers’ resilience and positivity, and parent/practitioner trust. It

is one tool for effecting cultural change in the dynamics between providers and service users.


Barbara Wilson – Freelance Facilitator, Trainer & Consultant

4 Regent’s Wharf, Wharf Place, London E.2. 9BD.

Phone/Fax: 0207 729 0010

email:[email protected]

Business partnership www.directroots.co.uk


I am honest, committed, enthusiastic & enabling. I enjoy problem solving and working towards pragmatic & creative solutions. I believe in empowering people. It is important for me to be able to work collaboratively, openly and in partnership. In my career I have managed people, worked strategically, lead on public consultation, written many reports, policies and plans, facilitated meetings, organised events as well as designed and delivered

http://www.directroots.co.uk/

24/06/2013 Page 19 of 22


tailor-made training courses. I am passionate about access, user & carer led services (often co-facilitating) and ensuring individuals have choice and control in their lives whilst fulfilling their potential. I have a great deal of experience of working with multi-cultural communities in London and a particular interest in working with parent (and other) carers, people with disabilities and older people.


Relevant Experience

I worked in Tower Hamlets Social Services since qualifying as a Social Worker in 1980 and left in the

autumn of 1997.

Since that time I have worked as a Freelance Facilitator, Trainer & Consultant.

As you can appreciate I have worked on many different projects over the last fifteen years and have

been focusing my efforts more recently on parent participation. I am the Independent Chair of the

Parents in Partnership group (PipN) in Newham and have developed a co-chairing arrangement with 2 of

the parent representatives. This group began under Aiming High but now has a wider remit and meets

on a six weekly cycle.

I worked with a number of SureStart Children’s Centres - enabling frontline staff to deliver training

for and with parents, consulting with parents and carers and developing local partnership working. I

also worked on raising community awareness of Domestic Violence on the Isle of Dogs alongside a

parent, who wanted to do something in response to a tragic death in their community.

I have designed and delivered training courses on Carers’ Awareness & Assessments, Disability

Awareness and the Disability Discrimination Act, Diversity and Effective Team Working & Team

Building.

I piloted the Skills for Care training in Newham for front line staff on Carer Awareness, co–delivering

with carers after providing them with the necessary training and support and co-creating the course.

In the last 5-6 years I helped establish two borough wide forums for carers one in Newham

(Newham Carers United) and the other in Camden (Camden Carers’ Voice) and supported carer

representation at a strategic level in both boroughs.

I have worked with two (CAF supported) parent and carer forums -Southwark PCC on a number of

strategic planning away days and workshops including a briefing on the impact of personalisation

and most recently assisted the Lewisham PCF to host their first awareness raising conference.

Partner in direct roots

In 1999 I joined 3 freelance colleagues in setting up a partnership called direct roots community

consultants pooling our resources & talents. In April 2004 we restructured and now Siobhan Lanigan

& myself are the founding partners in direct roots (www.directroots.co.uk) working with a number of

associates. We specialise in capacity building for the voluntary sector, community involvement and

consultation, evaluation as well as organisational development &facilitation.

We are an approved NCVO consultancy.

Gift Time I was a Trustee of the Tower Project in Tower Hamlets for children and people with disability aged 5-

45 for over ten years and also I assist a friend with recruiting and managing his team of Personal

Assistants as part of his independent living package.

http://www.directroots.co.uk/

24/06/2013 Page 20 of 22



Sian Parker – Harrison / Lyn McPhee [email protected] / [email protected] Teesside University, Vicarage Road, Darlington, DL1 1JW 07733609633 / 07580952792 www.sialyn.co.uk


We are both parent carers of disabled children as well as experienced professionals in the fields of health and social care and business management. Training is an integral part of developing and improving skills and knowledge with that in mind, Sialyn Training can offer both generic and bespoke training packages for Parent/Carers and Health and Social Care Staff from Carer through to Manager. Sialyn Training International aims to “smooth the fit” between training/development, quality performance and consistency of approaches. In order to attain successful outcomes a balance between development and performance must be bridged. Sialyn Training aims to provide that balance and to “fine tune” Carer’s understanding, development and consistency to ensure that Quality really does matter.


Training Courses can be tailored to meet your need

BUILDING SELF CONFIDENCE

ASSERTIVENESS

TAKING CONTROL OF YOUR LIFE

STRESS FREE WORKSHOP

A PARENT CARERS JOURNEY

CONFLICT MANAGEMENT

CARE MANAGEMENT AND BULLYING AWARENESS

CARE PLANNING

FACILITATING MEETINGS

IMPROVING STAFF PERFORMANCE

WHISTLEBLOWING

A PARENT CARERS JOURNEY

HUMAN RIGHTS

END OF LIFE CARE

AUTISTIC SPECTRUM DISORDER

THE WORLD AS SEEN BY AN AUTISTIC CHILD

DYSPRAXIA

PERVASIVE DEVELOPMENT DISORDER

PICA

THE HISTORY OF AUTISM

PICTURE EXCHANGE

CHALLENGING BEHAVIOUR

RISK ASSESSMENTS

CULTURAL AWARENESS

CARE ENVIRONMENT

WHISTLE BLOWING

STRESS AWARENESS

CONFIDENTIALITY

COMMUNICATION AWARENESS

LONE WORKING

EQUALITY AND DIVERSITY

SENSORY AWARENESS

SAFEGAURDING

MENTAL ILLNESS

CHALLENGING BEHAVIOUR

HOW TO HELP THE AUTISTIC SPECTRUM CHILD

CUSTOMER SERVICE

PERFORMANCE MANAGEMENT

COACHING

MANAGEMENT AND EMPOWERMENT

MENTORING

LEADERSHIP AND MANAGEMENT

LEARNING AND DEVELOPING A TEAM

QUALITY SERVICES

SALES AND MARKETING

24/06/2013 Page 21 of 22


CHILDREN WITH ASPERGER SYNDROME

USING SOCIAL STORIES FOR PEOPLE WITH ASD

TEAM DEVELOPMENT


Amide HR & Training Solutions Fazilla Amide 5 Brownlow Court, Brownlow Rd, New Southgate, London, N11 2BH Mobile - 07756 892077 [email protected]


Types of Courses run:

Sleep workshops,

Team building/Team working

Effective communication to influence/negotiate

Self Development As time and budgets are always tight, we are able to offer a number of standard training programmes, or create tailored training, cost effectively. Sessions last between 1 to 4 hours, with most lasting 2 hours only. Courses are aimed at

Parents, Child Minders/Carers, children and young people and

Professionals in Health, Social Care and SEN, as well as

Educational/Nursery Settings


Areas of Expertise: Sleep workshops: As an accredited trained practitioner working for the Enfield Sleep Service, we run engaging 2 & 4 hour Sleep workshops for parents, as well as professionals covering

Why Sleep is important

How to help improve understanding and communication with their child

How to prepare and settle the child to sleep

How to teach them to sleep through the night, in their own bed Self Development workshops for Parents (4 or 6, 2 hour sessions) to improve

their ability to come to terms with their child’s diagnosis,

cope with life’s ups and downs,

engage with their partner & families to encourage better understanding and

work more effectively with Professionals

Participate and work for their community Team Working A 4 hour work shop, aimed at Working Groups/Forums, supporting them to use practical team building techniques in a meeting room environment to help them

Understand & trust their colleagues more

Communicate with one another

Work more effectively with one another


24/06/2013 Page 22 of 22


Play to each others’ strengths Working with Parents 1, 2 and 4 hour workshops, aimed at Professionals, to support their understanding of

Different parental reactions and responses to their situation

How to more effectively communicate with parents

How to ensure more effective outcomes Courses are delivered by a fully qualified Training & HR professional and Parent of a boy with Autism, Learning Difficulties, used to delivering Management Development, Coaching and Mentoring and Communication/Team Building courses. Also Co-Chair of the Enfield Parent Forum.

Documents

This is a list of recommended training . · PDF fileTypes of training and learning development opportunities on offer KPAC delivers training in 5 main areas: Personal development and