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Assignment 4 – The List: Elements of the City, and how they work Leuphana Digital School – ‘ThinkTank Ideal City of the 21 st Century’ Course Material: Baseline case for a city budget – the Toronto example Dear students, Solving Assignment 4 will take you into new territory, both figuratively and literally. You will have to localize your city as concretely as possible within a geographical and socio-economic environment. But, as in many best-laid plans, the question as to how a vision can be implemented and financed is where the rubber hits the road. Accordingly, you will also have to think hard about how to define a budget that takes into account many of your original parameters and explains how ideas can be turned into reality. This is a task that all city governments face on a daily basis, and it can be a highly complex and daunting task indeed. Within the constraints of this course, we have to abstract from many considerations that would rule this challenge in real life. At the same time, we expect your solutions to be as close to reality as possible. The only way to combine both aims is to model the situation of city planners in a way that is both rich in detail and manageable. The model we will use is derived from an actual baseline case that structurally includes most salient parameters and is well-documented. Our starting point will be the actual operating budget of the City of Toronto in Ontario, Canada. The reason is not so much that this particular city is ideal; we do not propose Toronto as a paradigm for all cities. But in its publicly available documents, the City of Toronto gives actual data for the budget categories in which you will have to think in order to build a coherent financial model within which to develop your vision. While all individual choices the Toronto city government makes are heavily reliant on local circumstances, all cities have to address issues such as public transport; general infrastructure; social and health care; policing and emergency systems; culture, education and recreation; administration and planning; and debt financing. Similarly, revenue streams will generally include taxes; fees and direct levies; subsidies from other government agencies; and earned income. The goal for your submissions is not to make your city as close to Toronto as you can. Rather, you should use a similar general structure to build your own, stand-alone city model, using the actual data merely as points of reference as you deviate from them. To emphasize how different conditions can be, we have included basic parameters for Brighton, UK and São Paulo, Brazil, two cities that in many respects could not be more different from Toronto. Even though we have restricted the amount of data you will have to evaluate, there still is more than you will be able to include in your model. Accordingly, key factors for success are to judiciously select what data you are going to use and not to try to reach a level of accuracy that is unrealistic within the framework of the model. Use your judgment – it is perfectly in order to use assumptions as long as you make them explicit and know how to argue for them. Keep in mind that positions your team has arrived at in a long discussion might not be immediately apparent to a reviewer, so be sure to document your thought process behind your numbers. We are looking very much forward to your submissions!

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Page 1: ThinkTank Cities - Assignment 4  - Toronto Baseline Case

Assignment 4 – The List: Elements of the City, and how they work Leuphana Digital School – ‘ThinkTank Ideal City of the 21st Century’ Course Material: Baseline case for a city budget – the Toronto example Dear students, Solving Assignment 4 will take you into new territory, both figuratively and literally. You will have to localize your city as concretely as possible within a geographical and socio-economic environment. But, as in many best-laid plans, the question as to how a vision can be implemented and financed is where the rubber hits the road. Accordingly, you will also have to think hard about how to define a budget that takes into account many of your original parameters and explains how ideas can be turned into reality. This is a task that all city governments face on a daily basis, and it can be a highly complex and daunting task indeed. Within the constraints of this course, we have to abstract from many considerations that would rule this challenge in real life. At the same time, we expect your solutions to be as close to reality as possible. The only way to combine both aims is to model the situation of city planners in a way that is both rich in detail and manageable. The model we will use is derived from an actual baseline case that structurally includes most salient parameters and is well-documented. Our starting point will be the actual operating budget of the City of Toronto in Ontario, Canada. The reason is not so much that this particular city is ideal; we do not propose Toronto as a paradigm for all cities. But in its publicly available documents, the City of Toronto gives actual data for the budget categories in which you will have to think in order to build a coherent financial model within which to develop your vision. While all individual choices the Toronto city government makes are heavily reliant on local circumstances, all cities have to address issues such as public transport; general infrastructure; social and health care; policing and emergency systems; culture, education and recreation; administration and planning; and debt financing. Similarly, revenue streams will generally include taxes; fees and direct levies; subsidies from other government agencies; and earned income. The goal for your submissions is not to make your city as close to Toronto as you can. Rather, you should use a similar general structure to build your own, stand-alone city model, using the actual data merely as points of reference as you deviate from them. To emphasize how different conditions can be, we have included basic parameters for Brighton, UK and São Paulo, Brazil, two cities that in many respects could not be more different from Toronto. Even though we have restricted the amount of data you will have to evaluate, there still is more than you will be able to include in your model. Accordingly, key factors for success are to judiciously select what data you are going to use and not to try to reach a level of accuracy that is unrealistic within the framework of the model. Use your judgment – it is perfectly in order to use assumptions as long as you make them explicit and know how to argue for them. Keep in mind that positions your team has arrived at in a long discussion might not be immediately apparent to a reviewer, so be sure to document your thought process behind your numbers. We are looking very much forward to your submissions!

Page 2: ThinkTank Cities - Assignment 4  - Toronto Baseline Case

City of Toronto City Budget Presentation to Council

2013

January 15, 2013

Page 3: ThinkTank Cities - Assignment 4  - Toronto Baseline Case

City of Toronto Executive Committee Recommended Tax Supported Capital Budget and Plan

2013 - 2022

January 15, 2013

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Agenda

1. Budget Context 2. What’s Being Built 3. 2013 – 2022 Budget Committee Recommended

Capital Budget and Plan 4. Conclusion

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The Challenge

• Increased investment need in SOGR for Transportation and TTC

• Accommodate TTC Ridership Growth • Uncertainty over Federal and Provincial funding • Keep Debt Service costs below the 15% guideline

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Capital Strategies

• Review Program capacity based on historic spending results

• Assess merit / need (business cases) for key projects • Focus on SOGR Backlog to determine recommended

project funding • Maximize DC funding to replace debt • Review IT projects City-wide to establish priority and

plan, inclusive of efficiency study recommendation implementation

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• 2012 to 2021 Budget and Plan was $14.8 Billion • 2013 to 2022 Budget and Plan is $15.3 Billion, with

increased investments in: ¾ TTC $534 million ¾ Transportation Services $671 million (Gardiner

Expressway and Roads SOGR)

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• The increased investment request is addressed by non-debt funding strategies comprised of: ¾ Continuation of Surplus Management Policy (75% of surplus allocated to Capital) ¾ Use of Asset Monetization Revenues/ Dividends ¾ Maximize Development Charge Funding ¾ Provincial and Federal funding

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Page 9: ThinkTank Cities - Assignment 4  - Toronto Baseline Case

What’s Being Built

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Transportation and Transit • Maintain 1,000 km of roads, 50 km of expressways, 600 km of sidewalks and 150

bridges and structures (2013 – 2022, $2.264 billion) • Complete up to 100 km of off-street bicycle paths, 80 km of on-street connections and

8,000 new bicycle parking spaces (2013 – 2022, $90.757 million) • Major signal modifications, accessible pedestrian signals, and pedestrian safety and

infrastructure programs (2013 – 2022, $40.484 million) • Purchase 138 of 360 new subway cars (23 of 60 train sets) (2013 – 2016, $71.302

million); acquire 153 new articulated buses and 99 new forty foot diesel buses to improve service by 2017 (2013 – 2022, $222.159 million) ; and purchase 204 low-floor, accessible light rail vehicles (2013 – 2019, $781.357 million)

• Easier Access Program to make the TTC fully accessible by 2025 (2013 - 2022, $383.916 million)

• Continue installation of state-of-the-art signalling systems on the Yonge-University -Spadina line to increase train capacity (2013 - 2019, $255.984 million)

• Continue construction of the second platform and concourse improvements at Union Station (2013 – 2014, $17.968 million)

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Public Safety and Emergency Services • Replace the radio communication system shared by Police, Fire and EMS by 2014

(2013 - 2014, $41.758 million) • Complete construction of new Fire Station D in Scarborough (2013, $4.275 million);

Chaplin Fire Station (2013 - 2014, $4.685 million) • Construct new Fire Station B in Downsview (2013 - 2014, $9.885 million); new Fire

Station A near Highway 27 and Rexdale Blvd. (2014 - 2016, $7.242 million); and new Fire Station G in the Sunnybrook area (2021 - 2022, $9.619 million)

• Construct a new ambulance station at Plewes Road (2013 - 2015, $11.200 million) • Construct a new facility for EMS District 5 - Service District Centre which will allow EMS

to consolidate Special Operations Units under one building (2018 - 2022, $7.200 million) • Complete renovation of 330 Progress for Police property and evidence management

facility (2013, $5.831 million) and to accommodate parking enforcement requirements (2013 - 2014, $9 million)

• Relocate and replace Police Service's 54 Division (2014 - 2016, $36.296 million), 41 Division (2016 – 2019, $38.928 million) and Police Service's 13 Division (2018 - 2021, $38.929 million)

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Community and Recreation Services • Redevelop Seaton House Shelter (2013-2019, $21.850 million) • Continue expansion of Leaside Memorial Gardens Arena (2013, $7.300 million) • Redevelopment parkland such as June Callwood Park (2013, $2.317 million), Regent Park

(TCHC) Phase 2 (2013, $2.750 million), Grange Park (2013 – 2014, $4.876 million), and dogs-off-leash area improvements (2013 – 2016, $2.000 million)

• Continue SOGR capital upgrades in the 26 municipally owned child care centres in City-owned facilities (2013-2022, $13.344 million)

• Construct various community centres including York Community Centre (2013 - 2014 $23.443 million) and Regent Park Community Centre (2013 - 2014, $18.070 million)

• Continue the planning, design and construction of Regional Sports Complex and Central Waterfront Public Realm (2013 - 2015, $35.962 million)

• Construction 2 new library branches at Fort York Blvd. and Bathurst Street (2013-2014 $6.495 million); and Scarborough Civic Centre Library (2013-2015 $7.405 million)

• Relocate Library materials processing centre at 1076 Ellesmere (2013-2014, $9.080M) • Revitalize Toronto Reference Library (2013-2015, $10.913 million)

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Public Spaces

• Continue to revitalize Union Station with improvements to its transportation and retail spaces; including the Northwest Path (2013 - 2016, $360.662 million)

• Continue the Places Civic Improvements project to enhance the quality of the City's open spaces within the road (2013 – 2022, $27.826 million)

• Revitalize Nathan Phillips Square to host a greater number and variety of public activities and special events (2013 – 2014, $7.436 million)

• Improve Business Improvement Areas (BIA) streetscapes (2013 – 2014, $5.562 million)

• Continue restoration of Casa Loma (2013 – 2015, $5.633 million)

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Improve Customer Service

• Continue Electronic Service Delivery for the public to access and interact on-line, examples include: ¾On-line access to Municipal Licensing and Standards information and services

(2013-2016, $1.469 million); ¾On-line and permit approval (2013-2016, $4.645 million) and Technical Services

– engineering and survey file and document management ¾On-line service for access to tender and construction documents (2013-2015,

$0.850 million) • Complete 311 Toronto's cross-divisional scheduler for court rooms and

meeting rooms and other City appointments (2013, $1.641 million) • Implement Payment Module to enable 311 to take payment for

City services and complete recreation registration integration that allows customers to register and pay for recreation programs through 311 (2014-2015, $4.141 million)

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2013 - 2022 Budget Committee Recommended Tax Supported Capital Budget and Plan

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Comparison to 2012 to 2021 Capital Budget and Plan – Gross Expenditures

2013 – 2022 Capital Budget and Plan $15.256 Billion

69% to Transit & Transportation

2012 – 2021 Capital Budget & Plan $14.836 Billion

68% to Transit & Transportation

Toronto Transit Commission , $6,184 , 42%

Transportation Services, $2,160 ,

14%

Spadina Subway Extension, $1,814 ,

12%

Parks, Forestry & Recreation, $761 ,

5%

Facilities and Real Estate, $534 , 4%

Toronto Police Service, $496 , 3%

Fleet Services, $433 , 3%

Information & Technology, $434 ,

3%Toronto Public

Library, $222 , 1%

Long Term Care Homes Services,

$138 , 1%

Waterfront Revitalization

Initiative, $236 , 2%

Other, $1,426 , 10%

Toronto Transit Commission, $6,392 , 42%

Transportation Services, $2,944 ,

19%

Spadina Subway Extension, $1,277

, 8%

Parks, Forestry & Recreation, $795 ,

5%

Facilities and Real Estate, $883

, 6%

Toronto Police Service, $489 ,

3%Fleet Services,

$466 , 3%

Information & Technology, $455

, 3%Toronto Public Library, $237 , 2%

Long Term Care Homes Services,

$144 , 1%

Waterfront Revitalization

Initiative, $234 , 2%

Other, $938 , 6%

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Comparison to 2012 to 2021 Capital Budget and Plan – Funding Sources

2013 – 2022 Capital Budget & Plan $15.256 Billion

Debt Funding 23%

2012 – 2021 Capital Budget & Plan $14.836 Billion

Debt Funding 29%

Debt, $3,476 , 23%

Financing Strategy, $1,205

, 8%

Provincial Subsidy, $1,937 ,

12% Federal Subsidy, $1,848 , 12%

Reserves / Reserve Funds,

$1,804 , 12%

Development Charges, $609 ,

4%

Capital from Current, $3,484 ,

23%Other, $892 , 6%

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2013 Capital Budget - $2.270 Billion Gross Expenditures

68% to Transit & Transportation

Funding Sources Debt Funding 36%

Toronto Transit

Commission, $814 , 36%

Transportation Services, $256 ,

11% Spadina Subway Extension, $484 ,

21%

Parks, Forestry & Recreation, $110 ,

5%

Facilities Management and Real Estate, $186

, 8%Toronto Police

Service, $47 , 2%Fleet Services,

$33 , 2%

Information & Technology, $46 ,

2%Toronto Public Library, $31 , 1%

Long Term Care Homes Services,

$21 , 1%

Waterfront Revitalization Initiative, $67 ,

3%

Other, $175 , 8%

Debt, $822 , 36%

Financing Strategy, $15 ,

1%

Provincial Subsidy, $406 ,

18%

Federal Subsidy, $277 , 12%

Reserves / Reserve Funds,

$214 , 9%

Development Charges, $129 ,

6%Capital from Current, $219 ,

10%Other, $187 , 8%

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2013 – 2022 Capital Budget and Plan - by Category and Financing Source

2013 2014 2015 2016 2017 Total % Total % Total %Health and Safety 24 20 27 23 24 118 1.2% 88 1.6% 206 1.4%Legislated 52 84 73 80 69 358 3.6% 246 4.6% 604 4.0%State of Good Repair 1,175 1,490 1,263 1,226 1,105 6,259 63.4% 4,482 83.3% 10,741 70.4%Service Improvement 319 342 184 136 92 1,073 10.9% 264 4.9% 1,337 8.8%Growth Related 701 681 481 88 113 2,064 20.9% 303 5.6% 2,367 15.5%

Total Expenditures 2,270 2,618 2,028 1,553 1,403 9,872 100% 5,383 100% 15,256 100.0%

Funded By:Provincial 406 558 327 119 112 1,523 15.4% 414 7.7% 1,937 12.7%Federal 277 270 217 156 155 1,076 10.9% 773 14.4% 1,848 12.1%Reserves 113 181 180 159 170 803 8.1% 794 14.8% 1,597 10.5%Reserve Funds 116 290 241 215 183 1,045 10.6% 367 6.8% 1,412 9.3%DC 129 60 51 57 62 360 3.6% 249 4.6% 609 4.0%Other 187 199 165 60 56 666 6.7% 226 4.2% 892 5.8%Capital from Current 219 240 265 291 320 1,335 13.5% 2,149 39.9% 3,484 22.8%Debt 822 820 581 496 346 3,066 31.1% 410 7.6% 3,476 22.8%

Total Funding 2,270 2,618 2,028 1,553 1,403 9,872 100.0% 5,383 100.0% 15,256 100.0%

Expenditures ($M) Capital Plan 2013-2017 2018 - 2022 2013 - 2022

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$10.741 Billion or 70% of the 2013 – 2022 Capital Plan Allocated to SOGR

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Service Improvement

TTC

SOGR

Service Improvements

Growth Related 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022

SOGR 1,175 1,175 1,490 1,263 1,226 1,105 1,015 970 862 802 833 Health & Safety 24 24 20 27 23 24 16 16 21 17 18 Service Improvement 319 319 342 184 136 92 63 57 48 48 48 Growth Related 701 701 681 481 88 113 78 41 63 65 57 Legislated 52 52 84 73 80 69 62 50 46 39 49

0

500

1,000

1,500

2,000

2,500

3,000$

Mill

ion

TTC

SOGR

Service Improvements

Growth Related

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Over 10 Years, SOGR Backlog as a % of Capital Asset Value will decrease from 6% to 4%

20

$Milli

on

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

8.0%

0 200 400 600 800

1,000 1,200 1,400 1,600 1,800 2,000 2,200 2,400

2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022

Accumulated Backlog Estimate Backlog % of Asset Value

State of Good Repair Backlog ($Million) Tax Supported Programs

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$ Million 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022Transportation Services 964 949 917 886 872 836 786 785 764 740 696Parks, Forestry & Recreation 300 310 301 319 351 366 411 389 396 363 325Facilitites Management & Real Estate 338 303 282 264 239 219 197 174 154 133 117Toronto & Region Conservation Authority 189 187 185 182 180 177 175 172 169 166 163Other 256 256 257 256 251 243 235 225 216 209 204Total SOGR Backlog 2,046 2,004 1,942 1,907 1,893 1,841 1,803 1,744 1,700 1,612 1,506Total Asset Value (end of year) 33,665 33,570 33,797 34,094 34,311 34,547 35,037 35,321 35,573 35,829 36,091SOGR as % Asset Value 6.08% 5.97% 5.75% 5.59% 5.52% 5.33% 5.15% 4.94% 4.78% 4.50% 4.17%

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2013 – 2022 Capital Budget and Plan vs. Debt Target

Programs / Agencies Gross Debt/ CFC

Gross Debt/ CFC Gross Debt/ CFC

Citizen Centred Services - A 166,030 73,279 77,218 (3,939) 675,067 410,896 398,121 12,775 1,193,322 777,178 745,559 31,619

Citizen Centred Services - B 329,178 233,506 219,106 14,400 1,711,697 1,454,203 1,177,115 277,088 3,263,480 2,858,173 2,187,220 670,953

Internal Services 293,276 105,779 102,724 3,055 1,271,579 479,173 420,063 59,110 1,872,685 775,453 727,013 48,440 Other City Programs 51,141 39,966 40,026 (60) 164,512 115,554 115,248 306 184,778 122,902 122,596 306

Total - City Operations 839,625 452,530 439,074 13,456 3,822,855 2,459,826 2,110,547 349,279 6,514,265 4,533,706 3,782,388 751,318 Agencies 124,064 64,851 63,186 1,665 588,782 394,675 387,361 7,314 1,055,895 685,212 671,975 13,237

Total - Tax Supported before TTC 963,689 517,381 502,260 15,121 4,411,637 2,854,501 2,497,908 356,593 7,570,160 5,218,918 4,454,363 764,555

Toronto Transit Commission Toronto Transit Commission 813,735 368,385 416,527 (48,142) 4,168,865 1,769,985 1,573,591 196,394 6,391,947 2,628,991 2,094,750 534,241 Spadina Subway Extension 484,286 115,658 114,856 802 1,277,427 115,658 114,856 802 1,277,427 115,658 114,856 802 Total - TTC 1,298,021 484,043 531,383 (47,340) 5,446,292 1,885,643 1,688,447 197,196 7,669,374 2,744,649 2,209,606 535,043

Tax Supported Programs 2,261,710 1,001,424 1,033,643 (32,219) 9,857,929 4,740,144 4,186,355 553,789 15,239,534 7,963,567 6,663,969 1,299,598

Additional Funding Requirements 2013 TTC Capital (244,535) (244,535) (534,240) (534,240)

2013 Transportation Capital (14,771) (14,771) (289,099) (289,099) (670,674) (670,674)

Total Additional Funding Requirements (14,771) (14,771) (533,634) (533,634) (1,204,914) (1,204,914)

Revised Total Programs 2,261,710 986,653 1,033,643 (46,990) 9,857,929 4,206,510 4,186,355 20,155 15,239,534 6,758,653 6,663,969 94,684

Over/ (Under)

Recommended Debt

Target

Recommended Debt

Target Over/

(Under)

Recommended Debt

Target Over/

(Under)

2013 - 2022 2013 2013 - 2017

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to 12% of Tax Levy while Increasing Capital Needs

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8%

10%

12%

14%

16%

18%

2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022

City of TorontoDebt Charges as a Percent of Property Tax Levy

2013 Recomm. Without Non-Debt Funding Strategy 2013 Recomm. With Non-Debt Funding Stategy

Debt Limit as a % of Property Tax Levy

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• The 2013 - 2022 Capital Budget and Plan Strategy is achieved: ¾ Accommodates Transportation and TTC’s Recommended 10-

Year Capital Plan increased needs of $1.2 billion ¾ Achieves a balance between maintaining existing City assets

and addressing service/growth needs on a City-wide basis ¾ Utilizes operating surplus, asset monetization/dividends, new

Provincial and Federal funding to minimize debt ¾ Debt charges stabilized below 15% guideline over the life of the

plan and now averaging at approximately12% ¾ In conclusion our debt management strategies are working but

hinge on continued fiscal discipline to use operating surpluses to avoid debt, reducing $809 million over the next 10 years

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City of Toronto Executive Committee Recommended Tax Supported Operating Budget

2013

January 15, 2013

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Agenda

1. Executive Summary 2. 2013 Operating Budget Overview 3. 2014 / 2015 Outlook

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Executive Summary

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The Challenge

• Opening Spending Pressure after revenue increases was approximately $200 million driven mainly by use of prior year’s surplus and reserve funds

• Reliance on prior year’s surplus and reserves of $141 million needs to end

• Manage spending in line with revenue growth while maintaining key priority services

• Capital financing putting pressure on the Operating Budget

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84% of the Growth in Net Expenditures since 2003 is Due to Police, Fire, EMS and TTC

Cost Shared -$79.7, -9%

Other $212.7M, 25%

Police, Fire, EMS$443.9M, 52%

TTC $279.9M, 32%

$2,600

$2,800

$3,000

$3,200

$3,400

$3,600

$3,800

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

$ M

illio

n

Base Year Cost Shared Other Toronto Transit Commission (TTC) Police, Fire, EMS

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Budget Directions 1. 0% increase over 2012 Budget 2. Implement Core Service & Efficiency Review

Recommendations 3. Review historical spending 4. Review previous year target achievements (10%) 5. Review Operating Impacts of Capital 6. Include increased user fee revenue in compliance

with User Fee Policy 7. Do not introduce any new service initiatives

9 9

9

9 9

9 9

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The Solution

• Savings from compensation costs • Continue implementation of Efficiency Review Program • Control expenditures through $0 cost increase for all

services, especially Emergency Services and TTC ¾ Continue Line-by-Line Expenditure Review

• Maximize revenue sources • Mitigate impact of capital financing • Moderate inflationary Tax and TTC fare increases

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2013 Balancing Strategies 2013 Budget

One-Time Funding (Prior Year Surplus & Reserves) 141 Expenditure Changes 324 Budget Pressure Before Revenue Increases 465 Revenue Increases (170)

Property Tax / Assessment Changes:Tax Increase (Residential 2.00%) (35)Tax Increase (Non-residential 0.67%) (13)Assessment Growth (33)

Budget Pressure Before Cost Reductions (251)

Efficiency and Other Cost Savings (187) Reduced Capital Financing Costs (44)

Budget Pressure After Reduction (481)

New and Enhanced 16

Remaining Pressure After Pending Decision 0

$Million

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Achieving Fiscal Sustainability

• 2013 Balanced Budget Achieved: ¾Maximized Revenues ¾Maximized Efficiencies and Cost Savings ¾ Recommended Moderate Inflationary Tax and Fee Increases

• Key Result: ¾ ELIMINATION OF RELIANCE ON PRIOR YEAR’S SURPLUS

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2013 Operating Budget Overview

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($Millions) 2013

City One-Time Funding Prior Year Surplus 102 Prior Year Reserve Draws 39

Total Unsustainable Balancing Strategies 141

Expenditure Changes: Compensation & Benefits 130 Inflation - Materials, Supplies & Services 48 TTC (employee costs/inflation/growth) 63

City & Agency Inflation - Labour/Non-Labour 241 Operating Impact of Capital 9 Capital Financing 37

TCHC Property Tax Exemption 56 Reduction in TCHC Subsidy (56)

Prov/Fed Funding Decrease/(Increase) 8 Reserve Contribution 16 Other Non-Recurring, Annualization, Non-Program 13

Total Expenditure Changes 324 Budget Pressure Before Revenue Increases 465

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($Millions) 2013

Budget Pressure Before Revenue Increases 465

Revenue (Increases) and Decreases:

MLTT (27)Interest and Investment Earnings (5)TTC Ridership Growth (42)

Economic Growth (74)

Reserve Draws (40)Prov/Fed Funding Decrease/(Increase) (18)CHPI funded by one-time provincial grant 10Upload (OW/Security) (14)User Fee Rate Change (12)TTC Fare Increases (18)Other Revenues (3)

(170) Property Tax / Assessment Changes:

Tax Increase (Residential 2.00%) (35)Tax Increase (Non-residential 0.67%) (13)Assessment Growth (33)

(81)

Total Revenue (Increases) and Decreases (251)

Budget Pressure Before Cost Reductions 214

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($Millions) 2013

Budget Pressure Before Cost Reductions 214

Efficiency & Other Cost Reductions:Reduced Compensation and Benefits (60)Reduced Inflation and Non-Labour Costs (28)Base Change (incl. Line-by-line Review) (15)Efficiency Change (72) Revenue Change (2) Service Change (10)

(187)

Reduced Capital Financing Costs (44)

Total Reductions (230)

Budget Pressure After Reduction (16)

New and Enhanced 16

Remaining Pressure 0

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Budget Committee Adjustments – $1.3 Million Net Increase ($Million)

Program / Agency Decisions Gross Net

Economic Development & Culture LASO (2 New LASOs) 0.2 0.2

Emergency Medical Services Add back 10 Paramedics 0.8 0.4

Parks, Forestry & Recreation Botanical Gardens (One-Time) 0.1 0.1

Parks, Forestry & Recreation Lawn Bowling (One-Time) 0.0 0.0

Social Development, Finance & Administration CPIP Partnership Funding (Inflationary Increase) 0.5 0.5

Toronto Public Health Student Nutrition Program (Inflationary Increase) 0.1 0.1

Total Changes Above 1.8 1.3

0.05% Tax Increase to 2% (Res) / 0.67% (Non-res) (1.3) 0.0

Assessment Growth Additional Assessement Growth due to finalized assessment roll (6.8)

Shelter, Support and Housing Administration Reduce contribution from the Social Housing Federal Reserve Fund

6.8

0.0

Economic Development & Culture Earmark One-Time Third Party Sign Tax Retroactive Revenue in Tax Stabilization Reserve for Arts & Culture Programs

22.5 0.0

0.0

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Executive Committee Adjustments – $0 Net Impact ($Million)

Program/Agency Decisions Gross Net Fire Services Add 15 fire prevention officers and 20 firefighters and

Establish homeowners first time alarm rebate program 3.2 3.2

Toronto Public Health Student Nutrition Program (contingent Provincial funding) 0.2 0.2

Emergency Medical Services Add 40 paramedics and other related costs 2.8 2.8 Parks, Forestry and Recreation Eliminate adult recreation fees at Priority Centres 0.0 0.2

Transportation Services Reinstate leaf collection service 0.4 0.4

Shelter Support and Housing Repurpose for additional assessment growth to fund above adjustments and increase contribution from Social Housing Reserve Fund for $0 implact.

(6.8)

Sub-total above 6.6 0.0

Toronto Public Library Reallocate LASO funding for inflationary increase to collection materials

0.2 0.2

Economic Development &Culture

LASO funding to be funded within $22.5m in Arts & Culture Funding.

(0.2) (0.2)

Total Changes 0.0

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Line-by-Line Review Savings

• Annually we undertake a detailed line-by-line review, looking at

previous years’ experience • Total line-by-line savings over the past 3 years is $41 million, $28

million net • Savings over the past 3 years are equivalent to a 1.2% tax

reduction

Gross Net Gross Net Gross Net Gross Net Citizen Centred Services "A" (3,090) (2,366) (13,913) (5,778) (2,691) (2,421) (19,694) (10,565) Citizen Centred Services "B" (3,944) (3,021) (2,766) (2,299) (1,687) (1,147) (8,397) (6,467) Internal Services (1,651) (1,177) (1,374) (1,216) (431) (431) (3,456) (2,825) City Manager (240) (240) (297) (297) (73) (73) (610) (610) Other City Programs 0 0 (6) (6) 0 0 (6) (6) Total City Operations (8,926) (6,805) (18,356) (9,597) (4,882) (4,072) (32,163) (20,473) Agencies (682) (795) (6,894) (5,880) (1,216) (1,216) (8,792) (7,891) Total Budget (9,608) (7,600) (25,250) (15,476) (6,098) (5,288) (40,955) (28,364)

3 Year Total ($000s) 2011

Budget 2012

Budget 2013

Rec'd Budget

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Efficiency Savings • Economic Development and Culture - Divisional Structure Changes ($0.300

million) • Parks, Forestry & Recreation ¾ Parks and Recreation Budget Right-Sizing ($4.140 million) ¾ Camp Program Efficiency ($1.200 million) ¾ Sportsfield Turf Management Strategy ($0.750 million) ¾ Recreation Support Function Efficiencies ($0.880 million) ¾ Integration of Sign Shop Operations with Transportation Services ($0.110 million)

• Long Term Care and Services - Efficiency from De-commissioning of Buses ($0.047 million)

• Fire Services ¾ Restructuring of Administrative Support Functions ($0.166 million) ¾ Operations and Support Re-Organization and Reductions ($4.206 million)

• Office of the Chief Financial Officer - Delete a Manager's Position ($0.162 million) • Facilities Management & Real Estate - Utilities Savings ($0.701 million)

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Efficiency Savings • Fleet Services - Discontinuation of Running Lunch Arrangements ($0.391 million) • Information & Technology - Savings from Centralizing Corporate

Telecommunications ($0.317 million) • Administrative Restructuring and Hiring Deferrals ¾ City Clerk's Office ($0.615 million) ¾ City Manager's Office ($0.183 million)

• Toronto Transit Commission – Diesel fuel price savings from hedging ($20.5 million) • Toronto Public Library ¾ Savings from installation of automated sorter at Fairview Library ($0.160 million) ¾ One-time contract savings for security guards ($0.170 million) ¾ Savings from consortium purchase of electronic materials ($0.300 million) ¾ Savings from re-engineered procurement and inventory management processes

($0.215 million) • Theatres - St. Lawrence Centre – Redistribution of work load ($0.104 million)

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Service Changes • Fire Services – Elimination of unoccupied positions ($4.751 million) • Toronto Public Health - Eliminate Global AIDS Initiative Funding

($0.104 million) • Toronto Transit Commission - Wheel Trans - Remove exemption

from eligibility criteria for Ambulatory Dialysis Patients ($4.499 million)

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2013 Operating Budget – New and Enhanced Services ($40.498 Million Gross and $15.834 Million Net)

• Toronto Transit Commission ¾ Subway public washroom cleaning ($1.730 million) ¾ Debit and credit card expansion ($3.920 million) ¾ New Customer Development Department ($0.559 million)

• Emergency Medical Services - Addition of 40 new full-time Paramedics ($2.800 million) and 11 (FTEs) Part-time Paramedics ($1.000 million offset by a reduction in overtime of $1.000 million)

• Information & Technology - Base Pool of 58 Capital Funded Positions ($3.000 million gross and $0 net) and 27 temporary positions for capital projects to achieve operational efficiencies ($2.680 million gross and $0 net)

• City Manager's Office – Add 9 Employee and Labour Relations positions to reduce grievance backlog ($0.953 million)

• Fire Services – add 15 fire prevention officers ($1.425 million); and establish first-time false alarm rebate program ($0.200 million)

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2013 Operating Budget – New and Enhanced Services

• Toronto Employment and Social Services ¾ Medical Benefits for Social Assistance Recipients ($1.500 million) ¾ Former Hardship Fund ($1.000 million)

• Toronto Environment Office ¾ Eco-Roof Financial Incentive Program ($0.800 million gross $0 net)) ¾ Live Green Toronto Neighbourhood Initiative ($0.400 million gross $0 net) ¾ Adaptation - Energy Usage & Emissions Inventory ($0.100 million gross $0 net) ¾ Local Air Quality Studies ($0.105 million gross $0 net)

• Parks, Forestry, & Recreation: Emerald Ash Borer – Year 3 of the EAB Management Plan ($6.400 million gross $0 net)

• Toronto Zoo - Panda Exhibit ($7.827 million $0 net) • Transportation Services ¾ Maintenance Required for GO Bus/TTC lane extension on the Don Valley

Parkway ($0.128 million gross, $0 net) ¾ Remove Graffiti on Road Allowances Within 3 Days ($0.800 million gross, $0 net) ¾ Additional Curb Cut Maintenance for TTC Light Rail Vehicle (LRT) ($0.145 million

gross, $0 net)

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Staffing Impact

• Total net staffing reduction of 44 positions • Total operating staffing increase of 144 positions due primarily

to increased transit operators for ridership growth, and newly added Paramedics and Firefighters

2012 Approved Staff

Complement

Temporary Capital

Operating Impacts of

Capital

Service Change

Adjustments

Total Base Changes

Sub-Total2013 EC Rec'd

ComplementNew Services

Total2013 EC Rec'd

Complement

Citizen Centred Services "A" 12,381.3 3.0 2.7 (67.3) (61.6) 12,319.7 54.0 12,373.7Citizen Centred Services "B" 6,337.5 0.0 (2.0) (141.0) (143.0) 6,194.5 15.0 6,209.5Internal Services 2,524.6 (15.0) 15.0 (14.0) (14.0) 2,510.6 97.0 2,607.6City Manager 422.3 4.0 0.5 (0.3) 4.2 426.5 9.0 435.5Other City Programs 938.1 (0.8) 3.0 (8.5) (6.3) 931.8 10.0 941.8

TOTAL - CITY OPERATIONS 22,603.8 (8.8) 19.2 (231.1) (220.7) 22,383.1 185.0 22,568.1

Toronto Public Health 1,886.2 (6.5) 0.0 (4.5) (11.0) 1,875.2 1,875.2Toronto Public Library 1,717.9 0.0 (4.5) 0.0 (4.5) 1,713.4 1,713.4Toronto Transit Commission 12,980.0 0.0 0.0 109.0 109.0 13,089.0 12.0 13,101.0Exhibition Place 529.5 0.0 0.0 (132.0) (132.0) 397.5 397.5Other Agencies 9,003.1 0.0 2.0 (15.2) (13.2) 8,989.9 31.4 9,021.3

TOTAL - AGENCIES 26,116.7 (6.5) (2.5) (42.7) (51.7) 26,065.0 43.4 26,108.4

TOTAL LEVY OPERATING BUDGET 48,720.5 (15.3) 16.7 (273.8) (272.4) 48,448.1 228.4 48,676.5

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2013 Operating Budget Minimal Increase Over 2012

$25M Net Increase + $22M Assessment Change

+ $47M Tax Increase (2.00% Res. & 0.67% Non-Res.)

2012 Gross $9.405

B

2013 Gross $9.420

B

2013 Net

$3.713 B

2012 Net

$3.688 B

+ $25 million =

+15 million =

=

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Where the Money Goes: - Program Expenditures of $9.420 Billion

Toronto Police Service, $1,021.6 , 10.8%

Fire Services, $372.3 , 4.0%

EMS, $179.5 , 1.9%

Toronto Employment & Social Services, $1,240.5 , 13%

Long Term Care Homes & Services, $226.6 , 2.4%

Children's Services, $397.4 , 4.2%

Toronto Public Health, $239.3 , 2.5%

Shelter, Support & Housing Administration, $668.6 , 7.1%

TTC, $1,643.3 , 17.4%

Transportation Services, $329.5 , 3.5%

Toronto Public Library, $180.8 , 1.9%

Economic Development & Culture, $56.7 , 0.6%

Parks , Forestry & Recreation, $391.8 , 4.2%

Municipal Licensing and Standards, $48.4 , 0.5%

City Planning, $39.0 , 0.4%

Fleet and Facilities, $224.9 , 2.4%

Other City Services, $303.7 , 3.2%

Governance and Internal Services, $487.9 , 5.2%

Debt Charges, $415.4 , 4.4%

Capital & Corporate Financing, $239.6 , 2.5%

Other, $712.9 , 7.6%

($Million)

29.4%

20.9%

13.2%

7.6%16.7%

5.2%

7.0%

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Where the Money Comes From - Program Revenues of $9.420 Billion

Provincial Grants & Subsidies, $1.855 ,

19.7%

Federal Grants & Subsidies, $0.180 , 1.9%

Other Subsidies, $0.150 , 1.6%

User Fees, $1.570 , 16.7%

Fines & Penalties, $0.141 , 1.5%

Interest & Investment Income, $0.191 , 2.0%

Reserves / Reserve Funds, $0.399 , 4.2%

MLTT, $0.321 , 3.4%

Other Revenues, $0.758 , 8.0%

Transfers from Capital, $0.143 , 1.5%Prior Year Surplus,

$0.000 , 0.0%

Property Taxes, $3.713 , 39.5%

($Billion)

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$ % $ %Citizen Centred Services "A" 988,804.6 931,872.2 (56,932.4) (5.8%) 6,316.2 938,188.4 (50,616.2) (5.1%)Citizen Centred Services "B" 602,989.3 603,684.1 694.8 0.1% 1,701.7 605,385.8 2,396.5 0.4%Internal Services 161,631.8 164,236.5 2,604.6 1.6% (29.2) 164,207.3 2,575.4 1.6%City Manager 40,588.0 40,588.0 0.0 0.0% 952.6 41,540.6 952.6 2.3%Other City Programs 70,990.7 70,787.8 (203.0) (0.3%) 364.5 71,152.3 161.5 0.2%Accountability Offices 7,086.6 6,831.3 (255.3) (3.6%) 92.0 6,923.3 (163.3) (2.3%)Total City Operations 1,872,091.0 1,817,999.8 (54,091.2) (2.9%) 9,397.8 1,827,397.6 (44,693.4) (2.4%)Agencies 1,683,218.1 1,671,704.8 (11,513.3) (0.7%) 6,436.2 1,678,141.0 (5,077.1) (0.3%)Corporate Accounts:

Capital & Corporate Financing 624,105.6 617,297.8 (6,807.9) (1.1%) 0.0 617,297.8 (6,807.9) (1.1%)Non-Program Expenditures 518,470.9 543,898.8 25,427.9 4.9% 0.0 543,898.8 25,427.9 4.9%Non-Program Revenues (1,010,230.0) (953,847.7) 56,382.2 (5.6%) 0.0 (953,847.7) 56,382.2 (5.6%)

Net Operating Budget 3,687,655.7 3,697,053.4 9,397.7 0.3% 15,834.0 3,712,887.4 25,231.7 0.7%Tax Assessment Growth (33,372.7) (33,372.7)Reduction Due to TCHC Subsidy 55,600.0 55,600.0

Net Tax Assessment Impact 22,227.3 22,227.3 Net Operating Budget After Assessment Growth 3,735,114.7 47,459.0 1.3%

2013 Recommended

Budget

Change from 2012 Over (Under) Over (Under)Description of Category

2012 Approve d

Budget

2013 Recommended Base Budget

Change from 2012 2013 Recommended

New/Enh. Budget

50

2013 Tax Supported Program Operating Budget - By Cluster

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$ % Corporate AccountsCapital & Corporate Financing 624,106 617,298 -6,808 (1.1%)Non-Program Expenditures:

Tax Deficiencies/Write-offs 65,000 72,000 7,000 10.8%Assessment Function (MPAC) 38,174 39,820 1,646 4.3%Parking Tag Enforcement & Oper. 57,692 59,137 1,445 2.5%Vacancy Rebate Program 22,000 22,000 0 0.0%Heritage Property Taxes Rebate 2,000 2,000 0 0.0%Solid Waste Management Services Rebate 182,392 182,392 0 0.0%Other Corporate Expenditures 151,212 166,550 15,337 10.1%

518,471 543,899 25,428 4.9%Non-Program Revenues:

Tax Stabilization Reserve -101,749 0 101,749 100.0%Payments in Lieu of Taxes -92,200 -92,149 51 0.1%Municipal Land Transfer Tax -288,290 -315,000 -26,710 (9.3%)Interest/Investment Earnings -113,623 -119,069 -5,446 (4.8%)Provincial Revenue -91,600 -91,600 0 0.0%Parking Authority Revenues -44,315 -48,426 -4,111 (9.3%)Parking Tag Enforcement & Oper. -80,649 -82,134 -1,485 (1.8%)Other Corporate Revenues -197,804 -205,469 -7,665 (3.9%)

-1,010,230 -953,848 56,382 5.6%Total Corporate Accounts 132,347 207,349 75,002 56.7%

($000s)

2012Approved

Budget

2013Rec'd

Budget

Change from 2012 Approved Budget

51

Rec’d 2013 Tax Supported Program Net Operating Budget - Corporate Accounts

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How Your Tax Dollar Works for You

($7.52)

$9.58

$13.46

$13.60

$31.03

$33.30

$45.57

$46.62

$51.98

$97.34

$112.77

$128.05

$139.82

$148.76

$185.53

$244.10

$257.54

$346.28

$634.21

($150.00) ($50.00) $50.00 $150.00 $250.00 $350.00 $450.00 $550.00 $650.00

Toronto Building

City Planning

City Council

Municipal Licensing and Standards

Long Term Care Homes & Services

Toronto Public Health

Information & Technology

Emergency Medical Services

Children's Services

Other*

Toronto Public Library

Toronto Employment & Social Services

Transportation Services

Shelter, Support & Housing Administration

Parks , Forestry & Recreation

Fire Services

Debt Charges

TTC (Incl. Wheel Trans)

Police Service & Board

Total = $2,532*{Based on Property Tax of $2,532 (includes proposed 2.00%

property tax increase) for an average house with an assessed value of $474,368}

* Not including Education Taxes

73%

27%

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Summary • The 2013 Operating Budget:

¾ Is balanced ¾ Eliminates the use of prior year’s surplus to fund Operating Budget ¾ Recommends moderate inflationary tax and TTC fare Increases ¾ Reflects overall net expenditure increase of approximately 0.7%: 9 0.6% increase in the City Operations Net Budget over prior

year (excludes reductions in TCHC subsidy) 9 0.3% decrease in Agencies over prior year

Page 55: ThinkTank Cities - Assignment 4  - Toronto Baseline Case

2 Year Outlook

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2014 /2015 Budget Outlook

($Million) 2014 2015Compensation & Benefits 106 107 Non-labour Inflationary Impact 78 71

Total Inflationary Pressure 183 178

Reversal of One-Time Expenditures 12 1 Depletion of Reserves 39 1 Capital and Corporate Financing 75 53 Tax Deficiencies / Write-offs 10 10 Other Expenditures 57 79

Total Expenditure Pressures 375 322

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2014 /2015 Budget Outlook - Continued ($Million) 2014 2015

Total Expenditure Pressures 375 322

Revenue Changes: Municipal Land Transfer Tax (MLTT) (15) (15) TTC Ridership Growth (19) (15) TTC 10 Cent Fare Increase (35) (35) Uploading of Service Costs (25) (25) Interest / Investment Earnings (3) (4) Dividend Income (5) (5) User Fees Change (1) (2) Other Revenue Changes (1) (1)

Total Revenue Changes (104) (102)

Pressure after Revenue Changes: 271 220

Property Tax Rate Increase - (2.0% Residential/0.67% Non-Residential)

(48) (49)

Assessment Growth (30) (30)

Efficiency Target 193 141

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• $40 million reserve funding to eliminate • Annual inflationary tax increase ($50 million) insufficient to cover

inflationary expenditures ($200 million) • Continued efficiency measures required to move to fiscal

sustainability in 2014 and beyond • Continue fiscal discipline to utilize surplus management policy with

year-end surplus allocated for capital financing not to operating revenue

57

Fiscal Sustainability – 2014 / 2015

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2010

Ope

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g Bu

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St

aff R

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Bud

get

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Q UA R T E R 3

2012 Results Toronto’s Management Information Dashboard

A S O F D EC E M B E R 201 2

C I T Y M A N AG E R ’ S O FF I C E

NUMBER (000’S)

COST ($)

RATE (PER CAPITA)

VOLUME (M3)

DISTANCE (KM)

FREQUENCY (%)

AREA (HECTARES)

TIME (MIN:SEC)

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Toronto’s Management Information Dashboard – Q3 2012 Results 1

EXECUTIVE SUMMARY – TORONTO’S MANAGEMENT INFORMATION DASHBOARD – Q3 2012 RESULTS Components of the Management Information Dashboard Toronto's Management Information Dashboard (Dashboard) provides information to assess trends and directions of key indicators for Toronto as a whole and for City of Toronto services. It includes the most recent data available for 2012 and compares it to previous periods, previous years and any targets that may have been established for those indicators. In addition to the economic indicators included in this Dashboard, more comprehensive monthly reports on Toronto's Economic Indicators are available online at http://www.toronto.ca/business_publications/indicators.htm. Observations from those reports have been incorporated into this Dashboard. The Dashboard includes: x A summary and index to each of the indicators included (pages 11-12) x A guide to interpreting the Dashboard (page 13) x Sets of indicators divided into 3 parts:

o Part 1- indicators for the city of Toronto as a whole

o Part 2 – indicators for

, which includes sections on the health of Toronto's economy, development and construction, and community vulnerability

City of Toronto services

o Part 3 - key categories of

, including divisional statistics indicative of the economy, community vulnerability, key city revenue sources and other operations

crime statisticsx The information provided for each indicator includes:

o Bar charts with the most recent 2012 data available contrasted against 2011 results, as well as any related 2012 budget or target: � by month, quarter or season � on a cumulative year-to-date (YTD) basis where appropriate

o A short description of the trend or the direction of the results (increase, decrease, stable) and the following colour coding scheme to assist in assessing the trends or direction: � Green – desired direction � Amber – stable result � Red – undesired direction

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Toronto’s Management Information Dashboard – Q3 2012 Results 2

For economic indicators where Toronto data are not available, data from the Toronto CMA (Census Metropolitan Area, which includes most of the "905" municipalities) or province have been used. Context - Canadian and International Economies Toronto's, Ontario's and Canada's economic outlook can be significantly influenced by events that unfold across the world. In fact, the Organization for Economic Cooperation and Development (OECD) recently stated that the main economic risks for Canada are external. The European sovereign debt crisis continues to be "the largest risk to the global economy", according to the OECD. Some of the key statistics causing concern from the crisis include:

x The Europe Manufacturing Purchasing Managers’ Index for the eurozone in November showed continuing contraction in industrial/factory output for the 16th consecutive month, but the rate of contraction is slowing.

x October 2012 results show unemployment in Spain at 26.2%, and 11.7% for the entire eurozone.

x Among youth (people aged 15 to 24), in October 2012 the unemployment rate was 55.9% in Spain, 57% in Greece and 23.9% in the eurozone.

x The combination of high unemployment and austerity measures is sparking public backlash. Spain has seen two general strikes in the span of eight months, protests are regular occurrences in Portugal, Italy and Greece, and days of action have occurred in France, Poland and Belgium.

x Despite the poor results noted above, the European Central Bank's President Mario Draghi projects, "the recovery for most of the eurozone will certainly begin in the second half of 2013."

x Bond buyers have tepidly stepped back into the Italian and Spanish bond markets.

The Chinese economy—the world's second largest—is now projected to see 7.8% GDP growth in 2012 compared to 9.2% in 2011. Asia as a whole is expected to see 5.4% GDP growth in 2012, less than in previous years due to weaker external demand and softening domestic demand. According to the Department of Commerce's Bureau of Economic Analysis, in the third quarter of 2012, the United States economy outperformed predictions, with real GDP growing at an annual rate of 3.1%. The projected growth for the whole year is still in the 2% range. At the time of writing this report there is significant concern that the American "fiscal cliff", a combination of $600 billion in tax increases and government spending cutbacks set to automatically begin at the start of 2013, could set the economy back into a recession, unless an agreement can be reached with the US Congress. During the first half of 2012 the real GDP of Canada grew at an average annualized rate of 1.7%, but in the third quarter this growth slowed to an annualized rate of 0.6%.

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According to the autumn Bank of Canada Business Outlook Survey, Canadian firms expect little change in the pace of sales growth over the next twelve months. The balance of opinion on investment remains positive but has declined since the summer survey. Plans for Canadian firms to increase employment are also less widespread. Canadian household debt continues to grow with the ratio of household debt (mortgages, consumer credit and loans) to disposable income in Canada now at approximately 162%, revised from 151%. Nationwide the seasonally adjusted unemployment rate was at 7.4% in September 2012. Toronto's Economic Outlook The December forecast for the Toronto region by the Conference Board of Canada estimates that the Toronto region's economy will have grown by 1.9% in 2012 and forecasts it will grow by 3.3% in 2013. Toronto's condominium construction continues to outpace all other North American cities. As of October 2012, 183 high-rise buildings were under construction in Toronto, more than the combined total of 182 in the American cities of New York City (91), Chicago (21), Houston (23), Miami (16), Boston (14), Dallas (7), Los Angeles (5) and Atlanta (5). Toronto's housing market has been heated for some time but is showing signs of cooling. Monthly home sales in Toronto have been decreasing on a year-over-year basis since July 2012 and were -23.8% lower in November 2012 than a year earlier. The most similar housing market to Toronto within Canada is Vancouver, and according to the Real Estate Board of Greater Vancouver, the number of residential property sales in November 2012, were -28.6% lower than in 2011. These downward trends in sales are likely partly attributable to the federal government's decision in July to reduce the maximum amortization period from 30 years to 25 years for government-insured mortgages. Fewer home sales and softening prices have an influence on Municipal Land Transfer Tax (MLTT) revenues received by the City of Toronto.

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Key Observations from Indicator Data The following sections of this report provide observations on the results of a number of key indicators in the Dashboard along with a page and chart reference to the more detailed data set. Health of Toronto's Economy x Industrial and Office Vacancy Rates (page 15, charts 1.01 & 1.02) – [positive

trend] – at the end of Q2 2012 the amount of vacant industrial space remained stable at 4.9% relative to Q2 2011, while in Q3 2012 vacant office space decreased to 4.6% from 5.1% in Q3 2011. (It should be noted that this office vacancy rate refers to the central part of Toronto, comprising about 70% of available space; vacancy rates are significantly higher in the east and west parts of the city.) The continuing decreasing trend in the office vacancy rate from a high of 6.7% in Q1 of 2010 is remarkable given that from 2009 through 2011 an additional 4.7 million square feet of downtown office space were added, representing 7.5% of the total downtown supply. Another 2.5 million square feet of office space were under construction as of May 2012. Toronto's vacancy rates for both industrial and office space continue to be lower than in the "905" municipalities.

x Personal and Business Bankruptcies in Ontario (page 15, charts 1.03 & 1.04) – [positive trend] – these data show that both personal and business bankruptcies decreased in the first eight months of 2012 compared to the same period in 2011, with personal bankruptcies down by -7.4% and business bankruptcies down by -18.7% on an August year-to-date (YTD) basis.

x Unemployment, Employment and Participation Rates (page 16, charts 1.07, 1.08 & 1.09) – [mixed trends] – the seasonally adjusted three month moving average unemployment rate for the City of Toronto in November 2012 stood at 9.5%, up from 9.1% a year earlier. Toronto's unemployment rate continues to grow, and also tends to be higher than those of the surrounding municipalities and most other major economic regions in Canada. Interestingly, Toronto's employment rate has increased, reaching 60.6% in November 2012 compared to 58.5% a year earlier. These seemingly mutually exclusive trends can be explained by the fact that the participation rate (in the labour force) has increased to 67.0% in November 2012 compared to 64.3% a year earlier. The growth in the participation rate is therefore outpacing the growth in available jobs.

x Employed Torontonians (page 16, chart 1.05) – [positive trend] – the number of employed Torontonians has been increasing throughout 2012 and in November was 3.4% higher than in the same month in 2011. An associated statistic being monitored is the average weekly hours worked (page 17, chart 1.11). Reductions in average weekly hours worked can indicate a trend

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towards fewer full-time and more part-time jobs. In November 2012, average weekly hours worked decreased by -0.8% compared to 2011.

x Number of Employment Insurance (EI) beneficiaries (page 17, chart 1.10) – [positive trend but contrary to the trends in Social Assistance caseloads] – while the result in October 2012 was -5.5% lower than in October 2011, it may not accurately reflect real improvement because many unemployed individuals may not be eligible for EI and must turn to Social Assistance for additional support (see discussion on Social Assistance Caseload).

x Home Sales and Prices (pages 17-18, charts 1.12 &1.13) – [negative trends] – Toronto's average home price in November 2012 were down -1.3% from a year earlier, and the total number of homes sold on a November YTD basis, decreased by -8.3% in comparison to 2011.

x Value of Ontario Product Exports to U.S. (page 18, chart 1.14) – [positive trend] – Ontario exports on an October 2012 YTD basis were up +6.3% over 2011, but are still -5.9% below the pre-recession levels of 2008. Ontario's manufacturing sector was hit hard during the recession, in particular the automobile sector and has not fully recovered. The federal government has been advocating the diversification of Canadian exports so there is less reliance on U.S. markets.

x Retail sales in the Toronto CMA (page 18, chart 1.15) – [positive trend] – retail sales were up +1.7% on a September 2012 YTD basis compared to 2011.

x Toronto CMA Consumer Price Index - CPI (page 18, chart 1.16) – [stable trend] – Toronto's CPI in October 2012 was up +1.0% over October 2011. Factors contributing to this modest rise were increased prices of food and energy, countered by a relatively strong Canadian dollar.

x Business Licenses – Reissues and New Issues (page 21, charts 2.01 & 2.02) – [stable to negative trends] – business license renewals for November 2012 YTD were stable at -1.1% compared to 2011. The number of new business licenses issued decreased by -4.7% for the same period.

x TTC Ridership Levels (page 22, chart 2.05) – [positive trend] – Total ridership (passenger trips) for Q3 2012 YTD were +2.1% higher than Q3 2011 YTD and also +2.4% better than budgeted/targeted ridership levels.

Development and Construction x Planning Applications (page 19, charts 1.17 & 1.18) – [stable to negative trend]

– the number of Community Planning Applications for Q3 2012 YTD were down by -4.6% compared to the first three quarters of 2011 and Committee of Adjustment Applications remained stable at +0.8% over the same period.

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x Construction Value of Building Permits Issued (pages 19-20, charts 1.19, 1.21, and 1.23) – [negative trends] – the YTD construction values of permits issued (all building types) was down by -10.2% for September 2012 YTD compared to 2011. This decrease is mostly attributable to the ICI sector, which saw a YTD -19.2% decrease over this period. Residential permits issued saw a slight YTD decrease of -0.6%.

x Construction Value of Building Permits Received (page 19-20, charts 1.20, 1.22 and 1.24) – [positive trend] – the construction value of all permit types received September YTD in 2012 was up by +36.9% over September YTD in 2011, with the residential sector up by +60.9% and the ICI sector up by +8.7%, due to a particularly strong summer. This indicator can provide some sign of future construction activity but is not as indicative of construction health as the value of issued permits.

Key City Revenue Sources x TTC User Fees (page 23, chart 2.10) – [positive trend] – Q3 YTD TTC

revenues from ridership in 2012 were up by +4.7% over the same period in 2011 and were +1.8% above/better than budgeted levels.

x Water Revenues Billed (page 24, chart 2.11) – [positive trend] – Q3 YTD revenues for 2012 amounted to more than $620 million, representing an increase of +12.2% over the same period in 2011. This revenue increase arose in part from a +9% rate increase effective January 1, 2012, a warm spring and a dry summer.

x Land Transfer Tax (page 24, chart 2.12) – [positive trend but could be impacted by economic uncertainty] – for YTD September 2012, Municipal Land Transfer Tax revenues totalled $262.8 million, representing a +9.3% increase over the same period in 2011, resulting from an increase in average home prices (see chart 1.10). Results are also +15.8% above/better than the budgeted amount. While 2012 figures are above those from 2011, there are signs the housing market is cooling which may impact future revenues.

x Planning Application Fees (page 24, chart 2.14) – [positive trend] –planning fee revenues for Q3 YTD 2012 were up by +47.3% from 2011 levels.

x Building Permit Fees (page 25, chart 2.15) – [positive trend] building permit fee revenues for Q3 YTD 2012 were up by +16.8% from Q3 YTD 2011 and were +21.9% above budgeted revenues.

x Waste Management Revenues (page 25, chart 2.17) – [negative trend] – these revenues are realized from the sale of recycled materials. During the recession they dropped significantly with the sharp decline in commodity prices. After a rebound in 2010 and 2011, commodity prices have again been falling, resulting in a -30.4% decline in Waste Management revenues for YTD November 2012

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compared to the same period in 2011. Although these revenue changes were anticipated by Solid Waste, November figures are -4.2% below YTD targets.

x City cost of social assistance (page 24, chart 2.13) – [positive trend] – this is an area of costs closely monitored as it could be impacted by unexpected increases in the social assistance caseload. Q3 YTD 2012 results were -5.8% less than 2011 levels. The decrease in costs and increase in case loads (see section below) can be explained by the phased-in uploading of Ontario Works benefits by the province. In 2011, the province paid for 81.2% of OW benefits, while in 2012 it is paying for 82.8%. The impact of the change is $6.3 million. If 2012 costs were shared at the same rate as 2011, Q3 YTD costs would have shown an increase instead of a decrease. Costs are -7.6% lower than budgeted levels due to a higher proportion of singles in the caseload (benefits are based on the number of people in a family, so payments to families are significantly higher than payments to singles) and fewer cases of special diet benefits.

Community Vulnerability Indicators x Ontario Mortgages in Arrears (page 21, chart 1.25) – [stable trend] – this

indicator is monitored because mortgages in arrears were a significant issue in the United States leading up to and during the recession. During October 2012, the rate of mortgage arrears in Ontario remained well below 1% and has been dropping since the beginning of the year. Given the high level of household debt noted earlier, a rise in mortgage interest rates could have a significant impact on future results.

x Food Bank Usage (page 21, chart 1.26) – [negative trend] – from January to August 2012, there were almost 526,000 client visits to the Daily Bread Food Bank, which was an increase of +5.6% compared to the same period in 2011. Food Bank usage increases may be attributable to an upward trend in social assistance caseloads and changes to the Ontario Government rental guidelines allowing for increases in housing rental rates of up to 3.1%, which may reduce disposable income.

x Wait List for Social Housing Units (page 25, chart 2.18) – [negative trend] – the wait list for social housing units continues to grow. In Q3 2012 the list was at 86,892, representing a +7.3% increase from a year earlier.

x Social Assistance Caseload (page 26, charts 2.20 to 2.22) – [negative trends] – in September 2012 the total social assistance caseload was +2.3% greater than in September 2011, with the single (individual) caseload up by +3.3% and the family caseload +0.1% higher. The total caseload level is below September 2012 budgeted levels, but is expected to continue rising in 2012 and could be further impacted if economic conditions worsen. This increasing trend in

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caseloads is contradictory to the decrease in Employment Insurance beneficiaries (see chart 1.10), but results from an increased number of people losing their EI eligibility.

x Emergency Shelter Use (pages 27-28, 2.26 & 2.27) – [negative trends] – the average number of beds used per night in emergency shelters in Q3 2012 increased by +3.1% for singles (individuals), and also increased by +11.2% for families compared to Q3 2011. Family shelter use is closely tied to immigration and refugee trends, and occupancy can change dramatically in response to changes in federal immigration policies. The family shelter system is able to expand and contract to respond to these changes through contracts with motel operators.

x Waiting List for a Child Care Fee Subsidy (page 28, chart 2.29) – [negative trend] – as of September 2012, the wait list amounted to 22,104, representing a +5.7% increase from September 2011.

Other Divisional Statistics

x Sports and Recreation Programs

o Registered Program Enrolment (page 29, chart 2.32) – [positive trend] – Summer program enrolment in 2012 was up by +3.2% compared to Summer 2011. Camps and Swimming had the most noticeable rise in registrations.

o Welcome Policy Registrations (page 30, chart 2.37) – under the Summer 2012 program, registrations under the Welcome Policy showed an increase of +23.3% over Summer 2011. Camps and Swimming had the most noticeable rise in Welcome Policy registrations. This change may be attributable to a number of factors such as increased awareness of the Welcome Policy or increased capacity of Welcome Policy courses.

o Priority Centre Registered Program Enrolment (page 30, chart 2.38) – 2012 Summer program enrolment in priority centres decreased by -6.5% over 2011 levels. The introduction of fees at Priority Centres for "Adult" courses was responsible for a significant proportion of the decrease. Decreases were particularly noticeable in Fitness & Wellness courses and in the Clubs section.

x Library Use (pages 31-32, charts 2.40 to 2.43) – [mixed trends] – library visits in Q3 2012 were +5.7% higher compared to Q3 2011, but reference transactions decreased by -6.0%, electronic workstation and wireless use decreased by -8.1% and library circulation decreased by -2.8%. Year-to-date trends show decreases, largely attributable to the March 19-29, 2012 closure of all Toronto Public Library branches due to a labour disruption.

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Crime Rates x Total Criminal Incidents in 7 Crime Categories (page 32, chart 3.01) – [positive

trend] – the total number of incidents for all seven crime categories on a September YTD basis decreased by -20.9% over 2011 levels for the same period.

o Individual Crime Categories (page 32-34, charts 3.02 to 3.08) – [mostly positive trends] – of the 7 crime categories included in the total above, September YTD 2012 totals for five categories (sexual assaults, assaults, break and enter, auto thefts and theft over $5,000) showed decreases from 2011, while the number of murders and robberies increased by +8.1% and remained stable at +0.0%, respectively.

o Domestic Violence (page 34, charts 3.09 & 3.10) – [mixed trends] – incidents of domestic violence on a Q3 2012 YTD basis showed a decrease of -10.9% over the same period in 2011. Incidents where a call was received but no offence was alleged increased by +36.6% over the same period.

Staff continue to monitor a number of indicators, such as those included in this Dashboard, on an ongoing basis to support decision-making and planning processes. CONTACT Lorne Turner Manager, Performance Management City Manager’s Office Phone: (416)-397-0533; Fax: (416)-392-1827 E-mail: [email protected]

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Page 71: ThinkTank Cities - Assignment 4  - Toronto Baseline Case

Toronto's Management Information Dashboard - Q3 2012 Results

Summary and Index

11

ID Measure Name

vs. previous period

vs. previous year

vs. budget

vs. previous year vs. budget

1.01 Percentage of Vacant Industrial Space Decrease Stable n/a n/a n/a 15

1.02 Percentage of Vacant Office Space Decrease Decrease n/a n/a n/a 15

1.03 Number of Personal Bankruptcies (Ontario) Stable Decrease n/a Decrease n/a 15

1.04 Number of Business Bankruptcies (Ontario) Increase Decrease n/a Decrease n/a 15

1.05 Employed City of Toronto Residents (000s) Increase Increase n/a n/a n/a 16

1.06 % of Toronto Residents who are Self-Employed Decrease Decrease n/a n/a n/a 16

1.07 Unemployment Rate - Toronto Residents Decrease Increase n/a n/a n/a 16

1.08 Employment Rate - Toronto Residents Stable Increase n/a n/a n/a 16

1.09 Participation Rate - Toronto Residents Stable Increase n/a n/a n/a 17

1.10 Number of Employment Insurance (E.I.) Beneficiaries Decrease Decrease n/a n/a n/a 17

1.11 Average Weekly Hours Worked - City of Toronto Residents Decrease Decrease n/a n/a n/a 17

1.12 Average Home Price - City of Toronto Decrease Stable n/a n/a n/a 17

1.13 Number of Home Sales - City of Toronto Decrease Decrease n/a Decrease n/a 18

1.14 Ontario Product Exports to U.S. ($millions CAD) Increase Increase n/a Increase n/a 18

1.15 Retail Sales - Toronto CMA ($millions CAD) Decrease Decrease n/a Increase n/a 18

1.16 CPI - Consumer Price Index - Toronto (% Change) n/a n/a n/a n/a n/a 18

1.17 Community Planning - Number of Applications Decrease Decrease n/a Decrease n/a 19

1.18 Committee of Adjustment - Number of Applications Decrease Stable n/a Stable n/a 19

1.19 Construction Value of Building Permits Issued- All Types Stable Increase n/a Decrease n/a 19

1.20 Construction Value of Building Permits Received - All Types Decrease Decrease n/a Increase n/a 19

1.21 Construction Value of Building Permits Issued- Residential Decrease Decrease n/a Stable n/a 20

1.22 Construction Value of Building Permits Received- Residential Decrease Increase n/a Increase n/a 20

1.23 Construction Value of Building Permits Issued- Industrial, Commercial & Institutional Increase Increase n/a Decrease n/a 20

1.24 Construction Value of Building Permits Received- Industrial, Commercial & Institutional Increase Decrease n/a Increase n/a 20

1.25 Percentage of Ontario Residential Mortgages in Arrears 3 months or more Stable Stable n/a n/a n/a 21

1.26 Food Bank Usage Increase Stable n/a Increase n/a 21

2.01 Number of Business Licenses Renewed Decrease Stable n/a Stable n/a 21

2.02 Number of New Business Licenses Issued Decrease Increase n/a Decrease n/a 21

2.03 TTC Average Weekday Ridership (000s) Increase Increase n/a n/a n/a 22

2.04 TTC Annual Passenger Rides (000s) Peak and Non-Peak n/a Increase n/a n/a n/a 22

2.05 TTC Monthly Ridership (000s of rides) Increase Increase Above Increase Above 22

2.06 HR- Number of Job Applications Received per External Advertisement Increase Increase n/a n/a n/a 22

2.07 HR- Number of Summer Job Applications Received per Summer Job Opportunity on Web Decrease Decrease n/a n/a n/a 23

2.08 HR- Number of Job Applications Submitted On-Line for Ongoing Recruitment as Posted on the Web Decrease Decrease n/a Decrease n/a 23

2.09 Interest on Outstanding Property Tax Accounts ($000s) Increase Decrease n/a Decrease n/a 23

2.10 TTC Ridership Revenues ($millions) Increase Increase Above Increase Above 23

2.11 Water Revenues Billed for all Water Customers ($000s) Decrease Decrease n/a Increase n/a 24

2.12 Revenue from Land Transfer Tax ($millions) Decrease Decrease At Increase Above 24

2.13 City Cost of Social Assistance Benefits ($millions) Stable Decrease Below Decrease Below 24

2.14 Fees Generated by Planning Applications ($000s) Increase Increase n/a Increase n/a 24

2.15 Fees generated by Building Permits ($000s) Decrease Decrease Below Increase Above 25

2.16 POA Fine Revenue ($000s) Decrease Decrease n/a Stable n/a 25

2.17 Revenue from Sale of Recycled Materials ($000s) Stable Decrease Below Decrease Below 25

2.18 Size of Waiting List for Social Housing (Total Number) Increase Increase n/a n/a n/a 25

2.19 Number of Rent Bank Loans Increase Increase n/a Increase n/a 26

2.20 Social Assistance caseload - total Decrease Increase Below n/a n/a 26

2.21 Social Assistance caseload - singles Decrease Increase Below n/a n/a 26

2.22 Social Assistance caseload -families Stable Increase Below n/a n/a 26

2.23 Percentage of Toronto Population Receiving Social Assistance Stable n/a n/a n/a n/a 27

2.24 Average Time (months) Receiving Social Assistance - Cases > 1 year Stable Increase n/a n/a n/a 27

2.25 Average Time (months) Receiving Social Assistance - Cases >3 months Stable Increase n/a n/a n/a 27

2.26 Shelter Use - Singles (Average Individual Per Night) Decrease Increase n/a n/a n/a 27

Community Vulnerability

Part II - Indicators for City of Toronto ServicesDivisional Statistics Indicative of Economy

Key Revenue Sources

Divisional Statistics Related to Community Vulnerability

Current Period Trend YTD TrendPage Ref.

Part I - Indicators for the City of Toronto as a WholeHealth of Toronto Economy

Development and Construction

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Summary and Index

12

ID Measure Name

vs. previous period

vs. previous year

vs. budget

vs. previous year vs. budget

Current Period Trend YTD TrendPage Ref.

2.27 Shelter Use - Families (Average Individuals Per Night) Increase Increase n/a n/a n/a 28

2.28 Child Care - Number of Vacant Licensed Spaces Increase Increase n/a n/a n/a 28

2.29 Number of Individuals on Wait list for Subsidized Child Care Spaces Decrease Increase n/a n/a n/a 28

2.30 Number of Water Accounts Added to Tax Roll for Collection Increase Increase n/a Increase n/a 28

2.31 Monthly Increase (Decrease) in Number of POA Accounts for Collection in Default (Past Due Date) Increase Increase n/a Increase n/a 29

2.32 Sports and Recreation -Registered Program Enrolment (#)Winter - Winter n/a Decrease

Wi 2012n/a n/a n/a 29

Spring - Spring n/a Decrease

n/a n/a n/a 29Summer - Summer n/a Increase

n/a n/a n/a 29

Fall - Fall n/a n/a n/a n/a 29

2.33 Sports and Recreation - Drop-in Program Attendance (#)Winter - Winter n/a Decrease

n/a n/a n/a 29

Spring - Spring n/a Increase

n/a n/a n/a 29Summer - Summer n/a Decrease

n/a n/a n/a 29

Fall - Fall n/a n/a n/a n/a 29

2.34 Sports and Recreation - Permit Activity - Number of BookingsWinter - Winter n/a Increase

Wi t 2012n/a n/a n/a 29

Spring - Spring n/a StableS i 2012

n/a n/a n/a 29Summer - Summer n/a Decrease

n/a n/a n/a 29

Fall - Fall n/a n/a n/a n/a 29

2.35 Sports and Recreation -Permit Activity - Number of Hours BookedWinter - Winter n/a Increase

n/a n/a n/a 30

Spring - Spring n/a Increase

n/a n/a n/a 30Summer - Summer n/a Decrease

n/a n/a n/a 30

Fall - Fall n/a n/a n/a n/a 30

2.36 Sports and Recreation Welcome Policy - Number of Approved Membership IndividualsWinter - Winter n/a Decrease

n/a n/a n/a 30

Spring - Spring n/a Decrease

n/a n/a n/a 30Summer - Summer n/a Increase

n/a n/a n/a 30

Fall - Fall n/a n/a n/a n/a 30

2.37 Sports and Recreation Welcome Policy - Number of RegistrationsWinter - Winter n/a Decrease

n/a n/a n/a 30

Spring - Spring n/a Increase

n/a n/a n/a 30Summer - Summer n/a Increase

n/a n/a n/a 30

Fall - Fall n/a n/a n/a n/a 30

2.38 Priority Centre Usage for Registered Sports and Recreation ProgramsWinter - Winter n/a Increase

n/a n/a n/a 30

Spring - Spring n/a Decrease

n/a n/a n/a 30Summer - Summer n/a Decrease

n/a n/a n/a 30

Fall - Fall n/a n/a n/a n/a 30

2.39 Priority Centres usage- Drop-In Program AttendanceWinter - Winter n/a Decrease

n/a n/a n/a 31

Spring - Spring n/a Increase

n/a n/a n/a 31Summer - Summer n/a Decrease

n/a n/a n/a 31

Fall - Fall n/a n/a n/a n/a 31

2.40 Number of Library Visits Increase Increase Above Stable At 31

2.41 Libraries - Electronic Workstation Use Increase Decrease Below Decrease Below 31

2.42 /LEUDULHV��6WDQGDUG�DQG�(OHFWURQLF�5HIHUHQFH�7UDQVDFWLRQV��� Decrease Decrease Below Decrease Below 31

2.43 Library Circulation of Materials Increase Decrease Below Decrease Below 32

3.01 Crime- Total Number of Incidents- in 7 Crime Categories Decrease Decrease n/a Decrease n/a 32

3.02 Crime- Number of Murders Increase Increase n/a Increase n/a 32

3.03 Crime- Number of Sexual Assaults Decrease Decrease n/a Decrease n/a 32

3.04 Crime- Number of Assaults Decrease Decrease n/a Decrease n/a 33

3.05 Crime- Number of Robberies Increase Decrease n/a Stable n/a 33

3.06 Crime- Number of Break and Enters Decrease Decrease n/a Decrease n/a 33

3.07 Crime- Number of Auto Thefts Decrease Decrease n/a Decrease n/a 33

3.08 Crime- Number of Thefts Over $5,000 Decrease Decrease n/a Decrease n/a 34

3.09 Crime- Domestic Violence (Charges Laid or Warrants Sought) Increase Decrease n/a Decrease n/a 34

3.10 Crime- Domestic Violence (No Offence Alleged) Increase Increase n/a Increase n/a 34

Part III - Crime Rates

Other Divisional Statistics

Page 73: ThinkTank Cities - Assignment 4  - Toronto Baseline Case

Monthly or Quarterly Results Cumulative or Year to Date Results

ID Measure Name

Month/Qtr (Compared to

Previous Period)

Month/Qtr (Compared to Previous Year)

Relative to 2012 Budget

Chart

Compared to

Previous YTD

Relative to 2012 YTD Budget

Chart

ID Number

Sample Measure

Increase

Q2 2012

vs.

Q1 2012

Decrease

Q2 2012

vs.

Q2 2011

At

Q2 2012

Budget

Decrease

YTD Q2 2012 vs.

YTD Q2 2011

Below

YTD Q2 2012

Budget

Displays actual trends for month / quarter relative to specified budget or targets

Displays actual values relative to previous month or quarter values

Displays actual values of current period relative to previous year

Displays Year-to-Date results of current year relative to prior year.

Displays Year-to-Date results relative to budget / target values for current year

Measure ID

Measure name and description

Chart displays the actual values by period for the current and previous two years as bars, and the 2012 budget / target as a line

Chart displays the cumulative Year-to-Date values from current and previous two years as bars, and the 2012 budget / target Year-to-Date values as a line

Guide to Interpretation of Dashboard

Stable Desirable direction

Not desirable direction

LEGEND

13

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14

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Toronto's Management Information Dashboard - Q3 2012 Results 15

ID Measure Name

Mnth/Qtr Trend

(comp. to prev. period)

Ann. Trend(comp. to prev. year)

Relative to 2012 Budget

YTD Ann. Trend

(comp. to prev. year

YTD)

Relative to YTD 2012 Budget

1.01Percentage of Vacant Industrial Space

Decrease

Q2 2012 vs.

Q1 2012

Stable

Q2 2012vs.

Q2 2011

n/a n/a n/a n/a

1.02Percentage of Vacant Office Space

Decrease

Q3 2012 vs.

Q2 2012

Decrease

Q3 2012vs.

Q3 2011

n/a n/a n/a n/a

1.03

Number of Personal Bankruptcies (Ontario)

Stable

Aug 2012vs.

Jul 2012

Decrease

Aug 2012vs.

Aug 2011

n/a

Decrease

YTD Aug 2012vs.

YTD Aug 2011

n/a

1.04

Number of Business Bankruptcies (Ontario)

Increase

Aug 2012 vs.

Jul 2012

Decrease

Aug 2012vs.

Aug 2011

n/a

Decrease

YTD Aug 2012vs.

YTD Aug 2011

n/a

Monthly or Quarterly Results Cumulative or Year to Date Results

Chart Chart

Part I - Indicators for the City of Toronto as a WholeHealth of Toronto Economy

Data are for Central area only and respresent about 70% of the entire City's inventory (Source: Cushman Wakefield LePage)

J F M A M J J A S O N D 2010 Act. 2,443 2,695 3,188 3,175 2,850 2,963 2,579 2,496 2,783 2,685 2,681 2,462 2011 Act. 1,757 1,932 2,539 2,343 2,236 2,260 1,846 2,035 2,176 2,045 2,277 2,083 2012 Act. 1,643 1,938 2,078 2,079 2,186 2,010 1,878 1,888

0 500

1,000 1,500 2,000 2,500 3,000 3,500 Number of Personal Bankruptcies - Ontario

J F M A M J J A S O N D 2010 Act. 143 130 151 151 137 150 107 112 114 100 120 118 2011 Act. 91 89 159 103 100 138 78 113 99 84 102 120 2012 Act. 91 90 119 85 78 84 77 84

0 20 40 60 80

100 120 140 160 180 Number of Business Bankruptcies - Ontario

J F M A M J J A S O N D 2010 YTD Act. 143 273 424 575 712 862 969 1,081 1,195 1,295 1,415 1,533 2011 YTD Act. 91 180 339 442 542 680 758 871 970 1,054 1,156 1,276 2012 YTD Act. 91 181 300 385 463 547 624 708

0 200 400 600 800

1,000 1,200 1,400 1,600 1,800

YTD Number of Business Bankruptcies - Ontario

J F M A M J J A S O N D 2010 YTD Act. 2,443 5,138 8,326 11,501 14,351 17,314 19,893 22,389 25,172 27,857 30,538 33,000 2011 YTD Act. 1,757 3,689 6,228 8,571 10,807 13,067 14,913 16,948 19,124 21,169 23,446 25,529 2012 YTD Act. 1,643 3,581 5,659 7,738 9,924 11,934 13,812 15,700

0

10,000

20,000

30,000

40,000 YTD Number of Personal Bankruptcies - Ontario

Q1 Q2 Q3 Q4 2010 Act. 6.70% 6.70% 6.00% 6.20% 2011 Act. 5.70% 5.30% 5.10% 4.90% 2012 Act. 5.00% 4.80% 4.60%

0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% 7.0% 8.0% Toronto Office Vacancy Rate (%)

Q1 Q2 Q3 Q4 2010 Act. 4.70% 5.50% 5.10% 5.20% 2011 Act. 5.20% 4.90% 5.00% 4.90% 2012 Act. 5.00% 4.90%

0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0%

Toronto Industrial Vacancy Rate (%)

Page 76: ThinkTank Cities - Assignment 4  - Toronto Baseline Case

Toronto's Management Information Dashboard - Q3 2012 Results 16

ID Measure Name

Mnth/Qtr Trend

(comp. to prev. period)

Ann. Trend(comp. to prev. year)

Relative to 2012 Budget

YTD Ann. Trend

(comp. to prev. year

YTD)

Relative to YTD 2012 Budget

Monthly or Quarterly Results Cumulative or Year to Date Results

Chart Chart

1.05Employed City of Toronto Residents (000s)

Increase

Nov 2012vs.

Oct 2012

Increase

Nov 2012vs.

Nov 2011

n/a n/a n/a n/a

1.06

% of Toronto Residents who are Self-Employed

Decrease

Nov 2012 vs.

Oct 2012

Decrease

Nov 2012vs.

Nov 2011

n/a n/a n/a n/a

1.07Unemployment Rate - Toronto Residents

Decrease

Nov 2012vs.

Oct 2012

Increase

Nov 2012 vs.

Nov 2011

n/a n/a n/a n/a

1.08Employment Rate - Toronto Residents

Stable

Nov 2012vs.

Oct 2012

Increase

Nov 2012 vs.

Nov 2011

n/a n/a n/a n/a

(Seasonally Adjusted 3-month moving average)

(Seasonally Adjusted 3-month moving average)

J F M A M J J A S O N D 2010 Act. 1,261.0 1,253.7 1,255.6 1,249.1 1,242.6 1,242.6 1,260.2 1,278.2 1,280.7 1,278.9 1,271.3 1,274.6 2011 Act. 1,278.0 1,281.3 1,273.9 1,265.8 1,261.5 1,265.9 1,263.2 1,265.7 1,264.9 1,263.7 1,261.9 1,261.5 2012 Act. 1,261.6 1,262.4 1,268.2 1,270.9 1,273.8 1,274.8 1,284.5 1,290.5 1,296.4 1,300.0 1,305.3

0

400

800

1,200

1,600 Employed City of Toronto Residents (000s)

J F M A M J J A S O N D 2010 Act. 10.23% 10.04% 9.82% 9.96% 10.33% 10.42% 9.77% 9.71% 9.84% 10.33% 9.96% 9.70% 2011 Act. 9.55% 9.37% 9.51% 9.42% 9.46% 9.19% 9.02% 8.88% 8.77% 8.93% 9.09% 9.37% 2012 Act. 9.78% 9.84% 9.60% 9.45% 9.51% 9.76% 9.61% 9.62% 9.70% 9.73% 9.53%

7.5% 8.0% 8.5% 9.0% 9.5%

10.0% 10.5% 11.0%

Unemployment Rate - Toronto Residents (%)

J F M A M J J A S O N D 2010 Act. 17.73% 17.36% 17.35% 17.30% 16.43% 16.46% 15.97% 16.38% 15.67% 15.27% 16.37% 15.79% 2011 Act. 15.80% 16.68% 16.73% 16.43% 15.72% 16.74% 16.92% 15.80% 17.72% 16.99% 16.84% 18.26% 2012 Act. 17.60% 17.49% 16.50% 15.36% 17.57% 16.14% 15.99% 14.81% 16.95% 16.45% 14.22%

0%

4%

8%

12%

16%

20% % of Toronto Residents who are Self-Employed

(Seasonally Adjusted 3-month moving average)

J F M A M J J A S O N D 2010 Act. 58.93% 58.61% 58.71% 58.54% 58.09% 58.02% 58.52% 59.29% 59.29% 59.11% 58.72% 58.96% 2011 Act. 59.34% 59.71% 59.42% 59.20% 59.11% 59.36% 59.07% 58.84% 58.61% 58.55% 58.46% 58.44% 2012 Act. 58.31% 58.38% 58.64% 58.79% 58.89% 58.91% 59.24% 59.56% 59.84% 60.20% 60.57%

56.5% 57.0% 57.5% 58.0% 58.5% 59.0% 59.5% 60.0% 60.5% 61.0%

Employment Rate - Toronto Residents (%)

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Toronto's Management Information Dashboard - Q3 2012 Results 17

ID Measure Name

Mnth/Qtr Trend

(comp. to prev. period)

Ann. Trend(comp. to prev. year)

Relative to 2012 Budget

YTD Ann. Trend

(comp. to prev. year

YTD)

Relative to YTD 2012 Budget

Monthly or Quarterly Results Cumulative or Year to Date Results

Chart Chart

1.09Participation Rate - Toronto Residents

Stable

Nov 2012vs.

Oct 2012

Increase

Nov 2012 vs.

Nov 2011

n/a n/a n/a n/a

1.10

Number of Employment Insurance (E.I.) Beneficiaries

Decrease

Oct 2012vs.

Sep 2012

Decrease

Oct 2012vs.

Oct 2011

n/a n/a n/a n/a

1.11

Average Weekly Hours Worked - City of Toronto Residents

Decrease

Nov 2012vs.

Oct 2012

Decrease

Nov 2012vs.

Nov 2011

n/a n/a n/a n/a

1.12Average Home Price - City of Toronto

Decrease

Nov 2012 vs.

Oct 2012

Stable

Nov 2012vs.

Nov 2011

n/a n/a n/a n/a

(From perspective that increased house prices reflect an improving economy and increased land transfer tax revenues to City)

(Seasonally Adjusted 3-month moving average)

J F M A M J J A S O N D 2010 Act. 65.65% 65.15% 65.10% 65.01% 64.78% 64.77% 64.85% 65.67% 65.76% 65.92% 65.21% 65.29% 2011 Act. 65.61% 65.88% 65.66% 65.35% 65.29% 65.36% 64.93% 64.58% 64.25% 64.29% 64.30% 64.48% 2012 Act. 64.64% 64.75% 64.86% 64.92% 65.08% 65.28% 65.54% 65.90% 66.26% 66.68% 66.95%

62.5% 63.0% 63.5% 64.0% 64.5% 65.0% 65.5% 66.0% 66.5% 67.0% 67.5%

Participation Rate - Toronto Residents (%)

J F M A M J J A S O N D 2010 Act. 43,440 43,310 44,130 39,370 37,080 35,740 38,460 40,320 31,070 29,810 29,990 31,460 2011 Act. 35,720 35,870 36,380 32,030 29,410 27,530 28,670 33,030 23,480 22,250 22,500 24,280 2012 Act. 28,970 29,590 31,000 26,150 24,740 23,880 29,500 30,510 21,690 21,020

0 5,000

10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000

# of E.I. Beneficiaries - Toronto

J F M A M J J A S O N D 2010 Act. 36.09 36.09 35.88 35.66 36.22 36.15 36.21 36.14 35.73 35.70 35.92 35.58 2011 Act. 35.76 36.01 36.32 36.31 36.39 36.16 36.92 36.87 36.39 36.33 36.04 36.34 2012 Act. 35.75 35.86 35.55 35.89 36.8 36.24 36.49 36.97 36.75 36.66 35.74

30

32

34

36

38 Average Weekly Hours Worked

J F M A M J J A S O N D 2010 Act. 428,151 475,579 477,263 479,340 493,265 466,220 444,459 421,407 465,890 491,157 476,844 463,416 2011 Act. 447,644 497,481 497,276 528,472 535,807 512,879 475,717 464,863 495,686 522,606 524,686 474,270 2012 Act. 499,045 553,519 548,354 568,436 568,768 554,077 500,934 497,769 547,901 539,188 517,866

0

100,000

200,000

300,000

400,000

500,000

600,000 Average Home Price ($)

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Toronto's Management Information Dashboard - Q3 2012 Results 18

ID Measure Name

Mnth/Qtr Trend

(comp. to prev. period)

Ann. Trend(comp. to prev. year)

Relative to 2012 Budget

YTD Ann. Trend

(comp. to prev. year

YTD)

Relative to YTD 2012 Budget

Monthly or Quarterly Results Cumulative or Year to Date Results

Chart Chart

1.13Number of Home Sales - City of Toronto

Decrease

Nov 2012 vs.

Oct 2012

Decrease

Nov 2012vs.

Nov 2011

n/a

Decrease

YTD Nov 2012vs.

YTD Nov 2011

n/a

1.14Ontario Product Exports to U.S. ($millions CAD)

Increase

Oct 2012vs.

Sep 2012

Increase

Oct 2012vs.

Oct 2011

n/a

Increase

YTD Oct 2012vs.

YTD Oct 2011

n/a

1.15Retail Sales - Toronto CMA ($millions CAD)

Decrease

Sep 2012 vs.

Aug 2012

Decrease

Sep 2012vs.

Sep 2011

n/a

Increase

YTD Sep 2012vs.

YTD Sep 2011

n/a

1.16

CPI - Consumer Price Index - Toronto (% Change)

n/a n/a n/a n/a n/a n/a

J F M A M J J A S O N D 2010 Act. 1,973 2,891 4,037 4,310 3,887 3,428 2,582 2,360 2,499 2,751 2,794 1,856 2011 Act. 1,718 2,577 3,690 3,519 3,950 4,133 3,072 2,898 3,114 3,124 3,028 1,948 2012 Act. 1,705 2,686 3,682 3,925 4,130 3,520 2,721 2,282 2,255 2,730 2,308

0

1,000

2,000

3,000

4,000

5,000 Number of Home Sales - City of Toronto

J F M A M J J A S O N D 2010 YTD Act. 1,973 4,864 8,901 13,211 17,098 20,526 23,108 25,468 27,967 30,718 33,512 35,368 2011 YTD Act. 1,718 4,295 7,985 11,504 15,454 19,587 22,659 25,557 28,671 31,795 34,823 36,771 2012 YTD Act. 1,705 4,391 8,073 11,998 16,128 19,648 22,369 24,651 26,906 29,636 31,944

0

10,000

20,000

30,000

40,000 YTD Number of Home Sales

J F M A M J J A S O N D 2010 Act. 9,416 10,083 11,893 11,181 11,424 12,406 9,558 11,726 11,773 11,822 11,838 11,458 2011 Act. 11,017 10,477 13,222 11,401 11,925 11,750 9,796 12,067 12,580 12,825 12,456 11,915 2012 Act. 11,957 11,749 13,061 12,337 13,144 13,590 10,784 12,695 12,048 13,024

0 2,000 4,000 6,000 8,000

10,000 12,000 14,000

Ontario Product Exports to U.S. ($million CAD)

J F M A M J J A S O N D 2010 YTD Act. 9,416 19,499 31,392 42,573 53,997 66,403 75,962 87,688 99,461 111,282 123,120 134,578 2011 YTD Act. 11,017 21,494 34,716 46,118 58,042 69,792 79,588 91,656 104,235 117,060 129,516 141,431 2012 YTD Act. 11,957 23,706 36,767 49,104 62,248 75,838 86,623 99,318 111,366 124,390

0 20,000 40,000 60,000 80,000

100,000 120,000 140,000 160,000 YTD Ontario Product Exports to U.S. ($million CAD)

J F M A M J J A S O N D 2010 Act. 4,445 4,081 5,010 5,175 5,457 5,642 5,361 5,215 5,278 5,264 5,508 6,527 2011 Act. 4,660 4,466 5,322 5,510 5,810 5,975 5,609 5,570 5,606 5,495 5,752 6,814 2012 Act. 4,876 4,734 5,609 5,411 6,070 5,992 5,437 5,652 5,546

0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000

Retail Sales - Toronto CMA ($million CAD)

J F M A M J J A S O N D 2010 YTD Act. 4,445 8,526 13,536 18,711 24,168 29,810 35,171 40,386 45,664 50,928 56,436 62,963 2011 YTD Act. 4,660 9,125 14,447 19,958 25,767 31,743 37,351 42,922 48,528 54,023 59,775 66,589 2012 YTD Act. 4,876 9,610 15,219 20,631 26,701 32,693 38,130 43,782 49,328

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000 YTD Retail Sales - Toronto CMA ($million CAD)

J F M A M J J A S O N D 2010 % Change 1.8% 1.7% 1.3% 2.4% 2.1% 1.8% 3.1% 3.1% 3.2% 3.2% 3.0% 3.2% 2011 % Change 2.6% 2.4% 3.6% 3.5% 3.9% 3.5% 2.8% 2.9% 3.3% 2.9% 2.6% 2.2% 2012 % Change 2.7% 3.1% 2.2% 2.2% 1.3% 1.2% 1.0% 1.1% 0.7% 1.0%

0.00% 0.50% 1.00% 1.50% 2.00% 2.50% 3.00% 3.50% 4.00% 4.50%

Consumer Price Index (All Items) - Toronto % Change from same month last year (2002=100)

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Toronto's Management Information Dashboard - Q3 2012 Results 19

ID Measure Name

Mnth/Qtr Trend

(comp. to prev. period)

Ann. Trend(comp. to prev. year)

Relative to 2012 Budget

YTD Ann. Trend

(comp. to prev. year

YTD)

Relative to YTD 2012 Budget

Monthly or Quarterly Results Cumulative or Year to Date Results

Chart Chart

1.17

Community Planning - Number of Applications

Decrease

Q3 2012 vs.

Q2 2012

Decrease

Q3 2012vs.

Q3 2011

n/a

Decrease

YTD Q3 2012vs.

YTD Q3 2011

n/a

1.18

Committee of Adjustment - Number of Applications

Decrease

Q3 2012 vs.

Q2 2012

Stable

Q3 2012vs.

Q3 2011

n/a

Stable

YTD Q3 2012vs.

YTD Q3 2011

n/a

1.19

Construction Value of Building Permits Issued- All Types

Stable

Sep 2012 vs.

Aug 2012

Increase

Sep 2012vs.

Sep 2011

n/a

Decrease

YTD Sep 2012vs.

YTD Sep 2011

n/a

1.20

Construction Value of Building Permits Received - All Types

Decrease

Sep 2012 vs.

Aug 2012

Decrease

Sep 2012vs.

Sep 2011

n/a

Increase

YTD Sep 2012vs.

YTD Sep 2011

n/a

Development and Construction

Q1 Q2 Q3 Q4 2010 Act. 184 186 151 136 2011 Act. 173 153 170 220 2012 Act. 228 130 115 2012 Target

0 50

100 150 200 250

Community Planning - Number of Applications

Q1 Q2 Q3 Q4 2010 Act. 852 846 576 635 2011 Act. 839 928 753 801 2012 Act. 975 800 765 2012 Target

0 200 400 600 800

1,000 1,200

Committee of Adjustments - # of Applications

Q1 Q2 Q3 Q4 2010 YTD Act. 852 1,698 2,274 2,909 2010 YTD Act. 839 1,767 2,520 3,321 2012 YTD Act. 975 1,775 2,540 2012 YTD Target

0 500

1,000 1,500 2,000 2,500 3,000 3,500

YTD Committee of Adjustments - # of Applications

Q1 Q2 Q3 Q4 2010 YTD Act. 184 370 521 657 2011 YTD Act. 173 326 496 716 2012 YTD Act. 228 358 473 2012 YTD Target

0 100 200 300 400 500 600 700 800

YTD Community Planning - Number of Applications

J F M A M J J A S O N D 2010 Act. 704.2 711.8 1,910.5 841.0 887.9 638.4 991.9 731.0 791.8 274.4 814.3 615.9 2011 Act. 479.6 238.3 659.2 259.4 566.3 604.4 648.5 494.8 774.5 722.0 491.4 2,107.3 2012 Act. 594.7 1,168.4 425.5 274.5 747.1 898.3 707.3 922.6 729.7 2012 Budget

0

500

1,000

1,500

2,000

2,500 Constrution Value of Building Permits Received

All Types ($millions)

J F M A M J J A S O N D 2010 YTD Act. 678 1,019 1,506 2,269 3,023 3,539 4,021 4,650 5,213 5,807 6,244 6,952 2011 YTD Act. 334 945 2,624 3,115 3,786 4,228 4,788 5,141 5,520 6,241 6,775 7,650 2012 YTD Act. 619 1,316 2,187 2,683 3,082 3,597 4,169 4,565 4,955 2012 YTD Budget

0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000 9,000

YTD Construction Value of Building Permits Issued All Types ($millions)

J F M A M J J A S O N D 2010 Act. 677.5 341.2 486.9 763.0 754.1 516.6 482.0 628.2 563.4 594.1 436.5 708.6 2011 Act. 334.4 610.6 1,678.5 491.6 670.5 442.3 560.4 352.8 378.5 721.1 534.6 874.3 2012 Act. 619.4 696.5 871.4 495.9 399.2 514.2 572.5 396.1 389.9 2012 Budget

0

500

1,000

1,500

2,000

Construction Value of Building Permits Issued All Types ($millions)

J F M A M J J A S O N D 2010 YTD Act. 704 1,416 3,327 4,168 5,055 5,694 6,686 7,417 8,209 8,483 9,297 9,913 2011 YTD Act. 480 718 1,377 1,637 2,203 2,807 3,456 3,950 4,725 5,447 5,938 8,046 2012 YTD Act. 595 1,763 2,189 2,463 3,210 4,109 4,816 5,738 6,468 2012 YTD Budget

0 2,000 4,000 6,000 8,000

10,000 12,000

YTD Constrution Value of Building Permits Received All Types ($millions)

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Toronto's Management Information Dashboard - Q3 2012 Results 20

ID Measure Name

Mnth/Qtr Trend

(comp. to prev. period)

Ann. Trend(comp. to prev. year)

Relative to 2012 Budget

YTD Ann. Trend

(comp. to prev. year

YTD)

Relative to YTD 2012 Budget

Monthly or Quarterly Results Cumulative or Year to Date Results

Chart Chart

1.21

Construction Value of Building Permits Issued- Residential

Decrease

Sep 2012 vs.

Aug 2012

Decrease

Sep 2012vs.

Sep 2011

n/a

Stable

YTD Sep 2012vs.

YTD Sep 2011

n/a

1.22

Construction Value of Building Permits Received- Residential

Decrease

Sep 2012 vs.

Aug 2012

Increase

Sep 2012vs.

Sep 2011

n/a

Increase

YTD Sep 2012vs.

YTD Sep 2011

n/a

1.23

Construction Value of Building Permits Issued- Industrial, Commercial & Institutional

Increase

Sep 2012 vs.

Aug 2012

Increase

Sep 2012vs.

Sep 2011

n/a

Decrease

YTD Sep 2012vs.

YTD Sep 2011

n/a

1.24

Construction Value of Building Permits Received- Industrial, Commercial & Institutional

Increase

Sep 2012 vs.

Aug 2012

Decrease

Sep 2012vs.

Sep 2011

n/a

Increase

YTD Sep 2012vs.

YTD Sep 2011

n/a

J F M A M J J A S O N D 2010 Act. 375.6 85.1 148.1 155.8 188.7 234.2 325.0 283.7 268.0 150.7 189.6 551.6 2011 Act. 161.1 160.6 759.0 338.7 370.8 231.7 255.6 181.3 210.8 319.7 191.3 735.3 2012 Act. 470.6 492.1 298.5 315.0 226.2 261.3 234.3 234.1 121.1 2012 Budget

0 100 200 300 400 500 600 700 800

Construction Value of Building Permits Issued Residential ($millions)

J F M A M J J A S O N D 2010 YTD Act. 376 461 609 765 953 1,188 1,513 1,796 2,064 2,215 2,404 2,956 2011 YTD Act. 161 322 1,081 1,419 1,790 2,022 2,277 2,459 2,670 2,989 3,181 3,916 2012 YTD Act. 471 963 1,261 1,576 1,802 2,064 2,298 2,532 2,653 2012 YTD Budget

0 500

1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 YTD Construction Value of Building Permits Issued

Residential ($millions)

J F M A M J J A S O N D 2010 Act. 440.6 237.8 937.1 271.8 142.5 274.3 186.6 396.6 495.2 162.5 126.0 404.3 2011 Act. 213.1 117.5 285.8 170.0 305.7 350.8 474.5 361.1 274.3 553.9 295.5 956.4 2012 Act. 447.8 860.7 205.6 144.9 516.5 640.9 286.5 685.1 320.1 2012 Budget

0 200 400 600 800

1,000 1,200

Construction Value of Building Permits Received Residential ($millions)

J F M A M J J A S O N D 2010 YTD Act. 441 678 1,615 1,887 2,030 2,304 2,491 2,887 3,382 3,545 3,671 4,075 2011 YTD Act. 213 331 616 786 1,092 1,443 1,917 2,279 2,553 3,107 3,402 4,359 2012 YTD Act. 448 1,309 1,514 1,659 2,176 2,816 3,103 3,788 4,108 2012 YTD Budget

0

1,000

2,000

3,000

4,000

5,000

YTD Construction Value of Building Permits Received Residential ($millions)

J F M A M J J A S O N D 2010 Act. 301.9 256.1 338.8 607.2 565.4 282.4 157.0 344.5 295.4 443.4 247.0 157.0 2011 Act. 173.3 450.0 919.5 152.9 299.6 210.6 304.8 171.5 167.7 401.4 343.3 139.0 2012 Act. 148.8 204.4 572.8 180.9 173.0 253.1 338.3 161.9 268.9 2012 Budget

0 200 400 600 800

1,000 Construction Value of Building Permits Issued

ICI Sector ($millions)

J F M A M J J A S O N D 2010 YTD Act. 302 558 897 1,504 2,069 2,352 2,509 2,853 3,149 3,592 3,839 3,996 2011 YTD Act. 173 623 1,543 1,696 1,995 2,206 2,511 2,682 2,850 3,251 3,595 3,734 2012 YTD Act. 149 353 926 1,107 1,280 1,533 1,871 2,033 2,302 2012 YTD Budget

0 500

1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500

YTD Construction Value of Building Permits Issued ICI Sector ($millions)

J F M A M J J A S O N D 2010 Act. 263.6 474.0 973.4 569.2 745.4 364.1 805.3 334.4 296.6 111.9 688.4 211.6 2011 Act. 266.5 120.8 373.3 89.5 260.5 253.6 174.0 133.7 500.2 168.1 195.9 1150.9 2012 Act. 146.9 307.7 219.9 129.5 230.7 257.3 420.9 237.4 409.7 2012 Budget

0 200 400 600 800

1,000 1,200 1,400

Construction Value of Building Permits Received ICI Sector ($millions)

J F M A M J J A S O N D 2010 YTD Act. 264 738 1,711 2,280 3,026 3,390 4,195 4,529 4,826 4,938 5,626 5,838 2011 YTD Act. 267 387 761 850 1,111 1,364 1,538 1,672 2,172 2,340 2,536 3,687 2012 YTD Act. 147 455 675 804 1,035 1,292 1,713 1,950 2,360 2012 YTD Budget

0 1,000 2,000 3,000 4,000 5,000 6,000 7,000

YTD Construction Value of Building Permits Received ICI Sector ($millions)

Page 81: ThinkTank Cities - Assignment 4  - Toronto Baseline Case

Toronto's Management Information Dashboard - Q3 2012 Results 21

ID Measure Name

Mnth/Qtr Trend

(comp. to prev. period)

Ann. Trend(comp. to prev. year)

Relative to 2012 Budget

YTD Ann. Trend

(comp. to prev. year

YTD)

Relative to YTD 2012 Budget

Monthly or Quarterly Results Cumulative or Year to Date Results

Chart Chart

1.25

Percentage of Ontario Residential Mortgages in Arrears 3 months or more

Stable

Oct 2012vs.

Sep 2012

Stable

Oct 2012vs.

Oct 2011

n/a n/a n/a n/a

1.26 Food Bank Usage

Increase

Aug 2012 vs.

Jul 2012

Stable

Aug 2012vs.

Aug 2011

n/a

Increase

YTD Aug 2012vs.

YTD Aug 2011

n/a

2.01

Number of Business Licenses Renewed

Decrease

Nov 2012 vs.

Oct 2012

Stable

Nov 2012vs.

Nov 2011

n/a

Stable

YTD Nov 2012vs.

YTD Nov 2011

n/a

2.02Number of New Business Licenses Issued

Decrease

Nov 2012 vs.

Oct 2012

Increase

Nov 2012vs.

Nov 2011

n/a

Decrease

YTD Nov 2012vs.

YTD Nov 2011

n/a

Community Vulnerability

Part II - Indicators for City of Toronto ServicesDivisional Statistics Indicative of Economy

Includes Daily Bread Food Bank member food banks. North York Harvest Food Bank agencies are not included. Client visits represents the total number of people served. For example, if a family of two visits their food bank twice in the month, it is counted as four client visits in the total for that month.

J F M A M J J A S O N D 2010 Act. 69,128 67,386 72,927 64,222 66,873 66,478 58,670 58,694 63,949 59,000 56,000 59,000 2011 Act. 54,448 59,550 64,648 63,148 65,777 65,129 59,889 65,330 68,470 68,601 74,001 69,676 2012 Act. 70,551 68,437 70,685 60,300 63,000 62,122 64,461 66,270

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000 Client Visits to Daily Bread Food Banks

J F M A M J J A S O N D 2010 YTD Act. 69,128 136,514 209,441 273,663 340,536 407,014 465,684 524,378 588,327 647,327 703,327 762,327 2011 YTD Act. 54,448 113,998 178,646 241,794 307,571 372,700 432,589 497,919 566,389 634,990 708,991 778,667 2012 YTD Act. 70,551 138,988 209,673 269,973 332,973 395,095 459,556 525,826

0 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 900,000 YTD Client Visits to Daily Bread Food Banks

J F M A M J J A S O N D 2010 Act. 3,588 3,423 4,944 3,918 3,754 4,325 2,711 2,951 3,955 3,342 3,094 3,971 2011 Act. 4,637 3,780 4,824 3,758 3,740 4,298 2,877 3,086 4,118 3,297 2,972 3,365 2012 Act. 4,160 3,669 4,991 3,876 3,741 4,408 2,820 3,071 3,903 3,299 3,011 2012 Target

0 1,000 2,000 3,000 4,000 5,000 6,000 Number of Business License Renewals

J F M A M J J A S O N D 2010 Act. 568 708 1,044 880 765 951 694 655 843 628 649 962 2011 Act. 641 742 922 760 751 846 620 631 768 691 642 774 2012 Act. 543 581 874 677 639 879 634 615 771 730 696 2012 Target

0 200 400 600 800

1,000 1,200

Number of New Business Licenses Issued

J F M A M J J A S O N D 2010 YTD Act. 3,588 7,011 11,955 15,873 19,627 23,952 26,663 29,614 33,569 36,911 40,005 43,976 2011 YTD Act. 4,637 8,417 13,241 16,999 20,739 25,037 27,914 31,000 35,118 38,415 41,387 44,752 2012 YTD Act. 4,160 7,829 12,820 16,696 20,437 24,845 27,665 30,736 34,639 37,938 40,949 2012 YTD Target

0

10,000

20,000

30,000

40,000

50,000 YTD Number of Business License Renewals

J F M A M J J A S O N D 2010 YTD Act. 568 1,276 2,320 3,200 3,965 4,916 5,610 6,265 7,108 7,736 8,385 9,347 2011 YTD Act. 641 1,383 2,305 3,065 3,816 4,662 5,282 5,913 6,681 7,372 8,014 8,788 2012 YTD Act. 543 1,124 1,998 2,675 3,314 4,193 4,827 5,442 6,213 6,943 7,639 2012 YTD Target

0

2,000

4,000

6,000

8,000

10,000 YTD Number of New Business Licenses Issued

J F M A M J J A S O N D 2010 Act. 0.42% 0.42% 0.40% 0.39% 0.35% 0.37% 0.37% 0.36% 0.35% 0.35% 0.35% 0.36% 2011 Act. 0.37% 0.36% 0.34% 0.34% 0.32% 0.31% 0.31% 0.29% 0.29% 0.28% 0.28% 0.28% 2012 Act. 0.28% 0.27% 0.26% 0.24% 0.23% 0.22% 0.22% 0.21% 0.22% 0.21%

0.0% 0.1% 0.1% 0.2% 0.2% 0.3% 0.3% 0.4% 0.4% 0.5%

Ontario - % Residential Mortgages in Arrears (3 months or more)

Page 82: ThinkTank Cities - Assignment 4  - Toronto Baseline Case

Toronto's Management Information Dashboard - Q3 2012 Results 22

ID Measure Name

Mnth/Qtr Trend

(comp. to prev. period)

Ann. Trend(comp. to prev. year)

Relative to 2012 Budget

YTD Ann. Trend

(comp. to prev. year

YTD)

Relative to YTD 2012 Budget

Monthly or Quarterly Results Cumulative or Year to Date Results

Chart Chart

2.03TTC Average Weekday Ridership (000s)

Increase

Sep 2012 vs.

Aug 2012

Increase

Sep 2012vs.

Sep 2011

n/a n/a n/a n/a

2.04

TTC Annual Passenger Rides (000s) Peak and Non-Peak

n/a

Increase

Annual 2012 (projected)

vs.Annual 2011

n/a n/a n/a n/a

2.05TTC Monthly Ridership (000s of rides)

Increase

Sep 2012 vs.

Aug 2012

Increase

Sep 2012vs.

Sep 2011

Above

Sep 2012 Budget

Increase

YTD Sep 2012vs.

YTD Sep 2011

Above

YTD Sep 2012 Budget

2.06

HR- Number of Job Applications Received per External Advertisement

Increase

Q3 2012 vs.

Q2 2012

Increase

Q3 2012vs.

Q3 2011

n/a n/a n/a n/a

(Assumption that more applications reflects greater number of people looking for work and less healthy economy)

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Off Peak 213,847 222,285 231,289 240,713 251,515 255,456 257,953 261,305 281,623 289,382 Peak 191,565 195,814 199,931 203,830 208,254 211,243 213,280 216,052 218,596 224,618

0

50,000

100,000

150,000

200,000

250,000

300,000

350,000 TTC Annual Passenger Rides (000s) Peak and Non-Peak

J F M A M J J A S O N D 2010 Act. 37,403 36,780 44,902 36,178 36,823 44,980 36,427 34,479 48,479 38,956 39,174 42,776 2011 Act. 38,249 38,043 48,174 37,900 38,786 48,086 38,128 35,277 50,446 40,463 40,661 46,006 2012 Act. 37,936 39,251 49,555 38,949 38,951 50,362 37,384 36,753 51,614 2012 Target 37,967 38,119 47,820 37,929 38,597 49,126 36,357 35,664 50,118

0

10,000

20,000

30,000

40,000

50,000

60,000 Monthly Ridership (000s of rides)

J F M A M J J A S O N D 2010 Act. 1,474 1,538 1,489 1,500 1,530 1,492 1,473 1,412 1,615 1,622 1,541 1,457 2011 Act. 1,540 1,595 1,568 1,539 1,602 1,579 1,528 1,449 1,689 1,678 1,639 1,583 2012 Act. 1,599 1,643 1,613 1,614 1,609 1,627 1,528 1,515 1,727 2012 Target

0

500

1,000

1,500

2,000 Average Weekday Ridership (000s riders)

J F M A M J J A S O N D

2010 YTD Act. 37,403 74,183 119,085 155,263 192,086 237,066 273,493 307,972 356,451 395,407 434,581 477,357

2011 YTD Act. 38,249 76,292 124,466 162,366 201,152 249,238 287,366 322,643 373,089 413,552 454,213 500,219

2012 YTD Act. 37,936 77,187 126,742 165,691 204,642 255,004 292,388 329,141 380,755

2012 YTD Target 37,967 76,086 123,906 161,835 200,432 249,558 285,915 321,579 371,697

0

100,000

200,000

300,000

400,000

500,000

600,000 YTD Ridership (000s of rides)

Q1 Q2 Q3 Q4 2010 Act. 256 191 182 202 2011 Act. 183 194 137 131 2012 Act. 117 134 171

0 50

100 150 200 250 300

# of Job Applications Received per External Advertisement

Page 83: ThinkTank Cities - Assignment 4  - Toronto Baseline Case

Toronto's Management Information Dashboard - Q3 2012 Results 23

ID Measure Name

Mnth/Qtr Trend

(comp. to prev. period)

Ann. Trend(comp. to prev. year)

Relative to 2012 Budget

YTD Ann. Trend

(comp. to prev. year

YTD)

Relative to YTD 2012 Budget

Monthly or Quarterly Results Cumulative or Year to Date Results

Chart Chart

2.07

HR- Number of Summer Job Applications Received per Summer Job Opportunity on Web

Decrease

Q2 2012 vs.

Q1 2012

Decrease

Q2 2012 vs.

Q2 2011

n/a n/a n/a n/a

2.08

HR- Number of Job Applications Submitted On-Line for Ongoing Recruitment as Posted on the Web

Decrease

Q3 2012 vs.

Q2 2012

Decrease

Q3 2012vs.

Q3 2011

n/a

Decrease

YTD Q3 2012vs.

YTD Q3 2011

n/a

2.09

Interest on Outstanding Property Tax Accounts ($000s)

Increase

Sep 2012 vs.

Aug 2012

Decrease

Sep 2012vs.

Sep 2011

n/a

Decrease

YTD Sep 2012vs.

YTD Sep 2011

n/a

2.10TTC Ridership Revenues ($millions)

Increase

Sep 2012 vs.

Aug 2012

Increase

Sep 2012vs.

Sep 2011

Above

Sep 2012 Budget

Increase

YTD Sep 2012vs.

YTD Sep 2011

Above

YTD Sep 2012 Budget

Key Revenue Sources

(Note: Colour scheme is based on city financial perspective where higher revenues are the desired result)

(Assumption that more applications reflects greater number of people looking for work and less healthy economy)

(Assumption that more applications reflects greater number of people looking for work and less healthy economy)

J F M A M J J A S O N D 2010 Act. 72.2 71.2 87.3 71.7 70.1 86.6 69.7 66.9 93.4 75.4 77.5 87.3 2011 Act. 75.3 75.5 93.6 73.9 74.1 92.4 72.5 68.2 96.5 77.5 79.6 90.8 2012 Act. 75.5 79.3 99.1 77.7 76.7 98.8 74.7 72.5 101.5 2012 Budget 76.4 77.8 96.2 75.8 76.5 96.6 73.6 70.7 98.9

0 20 40 60 80

100 120

TTC Ridership Revenues ($millions)

J F M A M J J A S O N D 2010 YTD Act. 72.2 143.4 230.7 302.4 372.5 459.1 528.8 595.7 689.1 764.5 842.0 929.3 2011 YTD Act. 75.3 150.8 244.4 318.3 392.4 484.8 557.3 625.5 722.0 799.5 879.1 969.9 2012 YTD Act. 75.5 154.8 253.9 331.6 408.3 507.1 581.8 654.3 755.8 2012 YTD Budget 76.4 154.2 250.4 326.2 402.7 499.3 572.9 643.6 742.5

0 200 400 600 800

1,000 1,200 YTD Ridership Revenues ($millions)

Q1 Q2 2010 Act. 278 360 2011 Act. 792 351 2012 Act. 510 98

0 100 200 300 400 500 600 700 800 900

# of Summer Job Applications Received per Summer Job Opportunity on Web

Q1 Q2 Q3 Q4 2010 Act. 15,563 12,377 11,221 6,606 2011 Act. 10,718 8,893 6,550 5,671 2012 Act. 4,031 3,110 2,704

0

4,000

8,000

12,000

16,000

20,000 # of Job Applications Submitted On-Line for Ongoing Recruitment

Q1 Q2 Q3 Q4 2010 YTD Act. 15,563 27,940 39,161 45,767 2011 YTD Act. 10,718 19,611 26,161 31,832 2012 YTD Act. 4,031 7,141 9,845

0 5,000

10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000 YTD # of Job Applications Submitted On-Line for Ongoing Recruitment

J F M A M J J A S O N D 2010 Act. 2,814 2,492 2,279 2,457 2,872 3,004 2,662 3,064 3,348 3,853 3,304 2,953 2011 Act. 2,714 2,369 2,309 2,629 2,820 2,857 2,540 2,837 3,140 3,283 2,946 2,542 2012 Act. 2,329 2,113 1,936 2,172 2,351 2,578 2,255 2,507 2,834 2012 Budget

0

1,000

2,000

3,000

4,000

5,000 Interest on Outstanding Property Tax Accounts ($000s)

J F M A M J J A S O N D 2010 YTD Act. 2,814 5,307 7,585 10,042 12,914 15,918 18,580 21,644 24,992 28,845 32,150 35,103 2011 YTD Act. 2,714 5,083 7,393 10,021 12,841 15,698 18,238 21,075 24,215 27,498 30,444 32,986 2012 YTD Act. 2,329 4,442 6,378 8,550 10,900 13,479 15,733 18,240 21,074 2012 YTD Budget

0 5,000

10,000 15,000 20,000 25,000 30,000 35,000 40,000

YTD Interest on Outstanding Property Taxes ($000s)

Page 84: ThinkTank Cities - Assignment 4  - Toronto Baseline Case

Toronto's Management Information Dashboard - Q3 2012 Results 24

ID Measure Name

Mnth/Qtr Trend

(comp. to prev. period)

Ann. Trend(comp. to prev. year)

Relative to 2012 Budget

YTD Ann. Trend

(comp. to prev. year

YTD)

Relative to YTD 2012 Budget

Monthly or Quarterly Results Cumulative or Year to Date Results

Chart Chart

2.11

Water Revenues Billed for all Water Customers ($000s)

Decrease

Sep 2012 vs.

Aug 2012

Decrease

Sep 2012vs.

Sep 2011

n/a

Increase

YTD Sep 2012vs.

YTD Sep 2011

n/a

2.12Revenue from Land Transfer Tax ($millions)

Decrease

Sep 2012 vs.

Aug 2012

Decrease

Sep 2012vs.

Sep 2011

At

Sep 2012 Budget

Increase

YTD Sep 2012vs.

YTD Sep 2011

Above

YTD Sep 2012 Budget

2.13

City Cost of Social Assistance Benefits ($millions)

Stable

Q3 2012vs.

Q2 2012

Decrease

Q3 2012vs.

Q3 2011

Below

Q3 2012 Budget

Decrease

YTD Q3 2012vs.

YTD Q3 2011

Below

YTD Q3 2012 Budget

2.14

Fees Generated by Planning Applications ($000s)

Increase

Q3 2012 vs.

Q2 2012

Increase

Q3 2012vs.

Q3 2011

n/a

Increase

YTD Q3 2012vs.

YTD Q3 2011

n/a

(Excludes rebates, and withdrawals so will differ from SAP)

J F M A M J J A S O N D 2010 Act. 61,681 52,560 58,551 51,395 61,040 65,086 60,948 56,812 80,427 57,105 58,722 58,099 2011 Act. 53,744 49,133 69,186 53,467 57,195 58,417 66,680 57,854 87,341 60,169 66,817 66,875 2012 Act. 53,204 66,751 80,902 56,855 70,403 69,078 70,791 81,215 71,318 2012 Budget

0

20,000

40,000

60,000

80,000

100,000 Water Revenue Billings - All Accounts ($000s)

J F M A M J J A S O N D 2010 YTD Act. 61,681 114,241 172,792 224,187 285,227 350,312 411,260 468,072 548,499 605,604 664,326 722,426 2011 YTD Act. 53,744 102,876 172,062 225,529 282,724 341,141 407,820 465,675 553,016 613,186 680,002 746,878 2012 YTD Act. 53,204 119,955 200,857 257,712 328,114 397,192 467,984 549,199 620,517 2012 YTD Budget

0 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 YTD Water Revenue Billings - All Accounts ($000s)

J F M A M J J A S O N D 2010 YTD Act. 18.4 34.6 53.7 76.5 98.1 144.9 167.6 193.0 209.5 229.0 251.6 274.5 2011 YTD Act. 16.5 30.5 50.4 69.0 95.1 136.2 169.7 208.0 240.3 265.8 289.0 319.2 2012 YTD Act. 25.3 43.2 65.9 88.9 121.9 158.7 198.7 237.5 262.8 2012 YTD Budget 20.0 38.0 58.0 79.0 103.0 141.0 173.0 202.0 227.0 248.0 268.0 288.0

$0 $50

$100 $150 $200 $250 $300 $350 YTD Land Transfer Tax Revenue ($millions)

J F M A M J J A S O N D 2010 Act. 18.4 16.2 19.1 22.8 21.6 46.8 22.7 25.4 16.5 19.5 22.7 22.9 2011 Act. 16.5 14.0 19.9 18.6 26.1 41.1 33.4 38.3 32.4 25.5 23.2 30.2 2012 Act. 25.3 18.0 22.7 23.0 33.0 36.8 40.0 38.9 25.3 2012 Budget 20.0 18.0 20.0 21.0 24.0 38.0 32.0 29.0 25.0 21.0 20.0 20.0

$0

$10

$20

$30

$40

$50 Land Transfer Tax Revenue ($millions)

Q1 Q2 Q3 Q4 2010 Act. 35.2 35.7 35.5 35.2 2011 Act. 35.1 36.0 36.6 36.6 2012 Act. 34.0 33.7 33.8 2012 Budget 36.1 36.6 37.1 37.5

0

10

20

30

40

City Cost of Social Assistance Benefits ($millions)

Q1 Q2 Q3 Q4 2010 YTD Act. 35.2 70.8 106.4 141.5 2011 YTD Act. 35.1 71.1 107.7 144.4 2012 YTD Act. 34.0 67.7 101.5 2012 YTD Budget 36.1 72.7 109.8 147.3

0

40

80

120

160 YTD City Cost of Social Assistance Benefits ($millions)

(Social Assistance Benefits include Basic Needs, Shelter Supplement and Special Diet. The City cost of benefits is 17.2% of total costs as per legislative cost-sharing agreements. The results are estimated.)

Q1 Q2 Q3 Q4 2010 Act. 4,660 6,188 4,344 4,552 2011 Act. 4,706 6,064 4,755 9,041 2012 Act. 10,156 6,018 6,697 2012 Target

0 2,000 4,000 6,000 8,000

10,000 12,000

Fees Generated by Planning Applications ($000s)

Q1 Q2 Q3 Q4 2010 YTD Act. 4,660 10,848 15,192 19,744 2011 YTD Act. 4,706 10,770 15,525 24,566 2012 YTD Act. 10,156 16,174 22,871 2012 YTD Target

0 5,000

10,000 15,000 20,000 25,000 30,000

YTD Fees Generated by Planning Applications ($000s)

Page 85: ThinkTank Cities - Assignment 4  - Toronto Baseline Case

Toronto's Management Information Dashboard - Q3 2012 Results 25

ID Measure Name

Mnth/Qtr Trend

(comp. to prev. period)

Ann. Trend(comp. to prev. year)

Relative to 2012 Budget

YTD Ann. Trend

(comp. to prev. year

YTD)

Relative to YTD 2012 Budget

Monthly or Quarterly Results Cumulative or Year to Date Results

Chart Chart

2.15Fees generated by Building Permits ($000s)

Decrease

Q3 2012 vs.

Q2 2012

Decrease

Q3 2012vs.

Q3 2011

Below

Q3 2012 Budget

Increase

YTD Q3 2012vs.

YTD Q3 2011

Above

YTD Q3 2012Budget

2.16 POA Fine Revenue ($000s)

Decrease

Nov 2012 vs.

Oct 2012

Decrease

Nov 2012vs.

Nov 2011

n/a

Stable

YTD Nov 2012vs.

YTD Nov 2011

n/a

2.17Revenue from Sale of Recycled Materials ($000s)

Stable

Nov 2012 vs.

Oct 2012

Decrease

Nov 2012vs.

Nov 2011

Below

Nov 2012 Budget

Decrease

YTD Nov 2012vs.

YTD Nov 2011

Below

YTD Nov 2012 Budget

2.18

Size of Waiting List for Social Housing (Total Number)

Increase

Q3 2012 vs.

Q2 2012

Increase

Q3 2012vs.

Q3 2011

n/a n/a n/a n/a

Divisional Statistics Related to Community Vulnerability

Q1 Q2 Q3 Q4 2010 YTD Act. 13,208 35,858 51,156 67,469 2011 YTD Act. 14,051 24,180 42,076 57,915 2012 YTD Act. 19,234 36,574 49,145 2012 YTD Budget 12,813 22,920 40,318 56,002

0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000

YTD Fees Generated by Building Permits ($000s)

J F M A M J J A S O N D 2010 Act. 3,270 3,705 4,482 4,116 3,653 4,093 3,364 3,619 3,529 3,521 4,693 4,550 2011 Act. 3,869 3,398 4,640 3,925 4,039 3,919 3,631 3,976 3,705 4,555 4,398 3,932 2012 Act. 4,337 3,899 4,325 3,873 4,068 4,033 4,140 4,022 3,592 4,369 4,090 2012 Budget

$0 $500

$1,000 $1,500 $2,000 $2,500 $3,000 $3,500 $4,000 $4,500 $5,000 POA Fine Revenues ($000s)

J F M A M J J A S O N D 2010 YTD Act. 3,270 6,975 11,457 15,573 19,226 23,319 26,683 30,302 33,830 37,351 42,044 46,594 2011 YTD Act. 3,869 7,267 11,907 15,832 19,870 23,789 27,420 31,396 35,101 39,656 44,053 47,985 2012 YTD Act. 4,337 8,237 12,562 16,435 20,502 24,535 28,675 32,697 36,290 40,658 44,748 2012 YTD Budget

$0 $10,000 $20,000 $30,000 $40,000 $50,000 $60,000 YTD POA Fine Revenues ($000s)

J F M A M J J A S O N D 2010 Act. 1,865 1,828 2,027 2,016 1,947 1,961 1,702 1,399 1,743 1,819 1,984 2,180 2011 Act. 1,912 1,718 2,289 2,196 2,352 2,520 2,268 2,603 2,579 2,658 2,450 2,829 2012 Act. 2,147 1,643 1,693 1,574 1,818 1,953 1,439 1,505 1,297 1,354 1,365 2012 Budget 1,689 1,689 1,689 1,689 1,689 1,689 1,689 1,689 1,689 1,689 1,689 1,689

0

500

1,000

1,500

2,000

2,500

3,000 Revenue from Sale of Recycled Materials ($000s)

J F M A M J J A S O N D 2010 YTD Act. 1,865 3,692 5,720 7,735 9,682 11,643 13,345 14,744 16,488 18,307 20,291 22,471 2011 YTD Act. 1,912 3,631 5,919 8,115 10,468 12,987 15,255 17,858 20,438 23,096 25,545 28,374 2012 YTD Act. 2,147 3,791 5,483 7,057 8,875 10,829 12,267 13,772 15,069 16,424 17,788 2012 YTD Budget 1,689 3,378 5,066 6,755 8,444 10,133 11,822 13,510 15,199 16,888 18,577 20,266

0

5,000

10,000

15,000

20,000

25,000

30,000 YTD Revenue from Sale of Recycled Materials ($000s)

Q1 Q2 Q3 Q4 2010 Act. 72,876 73,920 75,476 76,549 2011 Act. 78,187 79,218 80,955 82,138 2012 Act. 83,681 85,578 86,892

0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000

100,000 Size of Waiting List for Social Housing (Total Number)

Q1 Q2 Q3 Q4 2010 Act. 13,208 22,650 15,298 16,313 2011 Act. 14,051 10,129 17,896 15,839 2012 Act. 19,234 17,340 12,571 2012 Budget 12,813 10,107 17,398 15,684

0

5,000

10,000

15,000

20,000

25,000 Fees Generated by Building Permits ($000s)

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Toronto's Management Information Dashboard - Q3 2012 Results 26

ID Measure Name

Mnth/Qtr Trend

(comp. to prev. period)

Ann. Trend(comp. to prev. year)

Relative to 2012 Budget

YTD Ann. Trend

(comp. to prev. year

YTD)

Relative to YTD 2012 Budget

Monthly or Quarterly Results Cumulative or Year to Date Results

Chart Chart

2.19 Number of Rent Bank Loans

Increase

Q3 2012 vs.

Q2 2012

Increase

Q3 2012vs.

Q3 2011

n/a

Increase

YTD Q3 2012vs.

YTD Q3 2011

n/a

2.20 Social Assistance caseload - total

Decrease

Sep 2012vs.

Aug 2012

Increase

Sep 2012vs.

Sep 2011

Below

Sep 2012 Budget

n/a n/a n/a

2.21 Social Assistance caseload - singles

Decrease

Sep 2012vs.

Aug 2012

Increase

Sep 2012vs.

Sep 2011

Below

Sep 2012 Budget

n/a n/a n/a

2.22 Social Assistance caseload -families

Stable

Sep 2012vs.

Aug 2012

Increase

Sep 2012vs.

Sep 2011

Below

Sep 2012 Budget

n/a n/a n/a

(Includes OW, ODSP Accessing OW and Special Needs cases)

(Families = Single Parents and Couples with Children Includes OW, ODSP Accessing OW and Special Needs cases)

(Singles = Single and couples without children *ncludes OW, ODSP Accessing OW and Special Needs cases)

Q1 Q2 Q3 Q4 2010 Act. 225 202 172 198 2011 Act. 150 159 241 254 2012 Act. 251 257 270

0

50

100

150

200

250

300 Number of Rent Bank Loans

Q1 Q2 Q3 Q4 2010 YTD Act. 225 427 599 797 2011 YTD Act. 150 309 550 804 2012 YTD Act. 251 508 778

0 100 200 300 400 500 600 700 800 900

YTD Number of Rent Bank Loans

J F M A M J J A S O N D

2010 Act. 92,792 94,510 94,741 94,527 94,622 94,825 94,957 94,433 95,161 94,906 95,149 94,994

2011 Act. 97,308 97,071 97,650 98,410 100,379 101,150 101,092 101,604 101,403 101,450 101,514 101,127

2012 Act. 104,695 103,770 105,474 104,903 104,709 104,326 104,732 104,109 103,714

2012 Budget 105,754 106,455 107,281 107,049 107,982 108,415 108,869 109,608 109,355 110,185 110,727 110,320

80,000 85,000 90,000 95,000

100,000 105,000 110,000 115,000

Total Caseload (Cases)

J F M A M J J A S O N D 2010 Act. 63,971 65,532 65,658 65,371 65,131 65,229 65,319 64,716 65,250 65,105 65,496 65,367 2011 Act. 67,599 67,392 67,850 68,529 70,041 70,485 70,276 70,434 70,092 70,377 70,572 70,117 2012 Act. 73,601 72,762 74,565 74,092 73,646 73,243 73,579 72,775 72,380 2012 Budget 74,557 75,051 75,633 75,470 76,127 76,433 76,753 77,274 77,095 77,680 78,063 77,776

0

20,000

40,000

60,000

80,000

100,000 Single- Social Assistance Caseload (Cases)

J F M A M J J A S O N D 2010 Act. 28,821 28,978 29,083 29,156 29,491 29,596 29,638 29,717 29,911 29,801 29,653 29,627 2011 Act. 29,709 29,679 29,800 29,881 30,338 30,665 30,816 31,170 31,311 31,073 30,942 31,010 2012 Act. 31,094 31,008 30,909 30,811 31,063 31,083 31,945 31,334 31,334 2012 Budget 31,197 31,404 31,648 31,579 31,855 31,982 32,116 32,334 32,260 32,505 32,664 32,544

0

20,000

40,000 Families - Social Assistance Caseload (Cases)

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Toronto's Management Information Dashboard - Q3 2012 Results 27

ID Measure Name

Mnth/Qtr Trend

(comp. to prev. period)

Ann. Trend(comp. to prev. year)

Relative to 2012 Budget

YTD Ann. Trend

(comp. to prev. year

YTD)

Relative to YTD 2012 Budget

Monthly or Quarterly Results Cumulative or Year to Date Results

Chart Chart

2.23

Percentage of Toronto Population Receiving Social Assistance

Stable

Q3 2012vs.

Q2 2012

n/a

Year to year results are not comparable

due to recent population

updates from StatCan

n/a n/a n/a n/a

2.24

Average Time (months) Receiving Social Assistance - Cases > 1 year

Stable

Sep 2012vs.

Aug 2012

Increase

Sep 2012vs.

Sep 2011

n/a n/a n/a n/a

2.25

Average Time (months) Receiving Social Assistance - Cases >3 months

Stable

Sep 2012vs.

Aug 2012

Increase

Sep 2012vs.

Sep 2011

n/a n/a n/a n/a

2.26

Shelter Use - Singles (Average Individual Per Night)

Decrease

Q3 2012 vs.

Q2 2012

Increase

Q3 2012vs.

Q3 2011

n/a n/a n/a n/a

Q1 Q2 Q3 Q4 2010 Act. 9.1% 9.3% 9.5% 9.3% 2011 Act. 9.2% 9.4% 9.5% 9.1% 2012 Act. 9.1% 9.2% 9.2%

0% 1% 2% 3% 4% 5% 6% 7% 8% 9%

10%

Percentage of Toronto Population Receiving Social Assistance

J F M A M J J A S O N D 2009 Act. 43.27 43.25 43.28 43.14 42.98 42.90 42.69 42.70 43.80 45.20 46.50 47.90 2010 Act. 46.90 46.70 46.40 46.30 46.40 47.00 47.10 46.44 46.47 46.47 46.50 46.70 2011 Act. 46.63 46.86 46.90 47.03 47.21 47.42 47.43 45.80 45.90 46.00 46.20 46.30 2012 Act. 46.80 46.80 47.10 47.10 47.20 48.26 48.50 48.64 48.70

0 10 20 30 40 50 60

Average Time (Months) Receiving Social Assistance - Cases >1 year

J F M A M J J A S O N D 2010 Act. 29.00 29.20 29.20 29.40 29.50 29.70 29.90 30.08 30.35 30.55 30.60 30.60 2011 Act. 34.69 34.74 34.92 34.93 35.11 35.16 35.12 33.20 33.50 33.70 33.90 34.10 2012 Act. 36.00 36.10 36.30 36.30 36.60 36.80 37.00 37.10 37.60

0

10

20

30

40 Average Time (Months) Receiving Social Assistance - Cases > 3 months

Q1 Q2 Q3 Q4 2010 Act. 2,908 2,803 2,747 2,829 2011 Act. 2,934 2,817 2,818 2,947 2012 Act. 2,978 2,950 2,906

0 500

1,000 1,500 2,000 2,500 3,000 3,500 Shelter Use (Average Beds Used per Night) - Singles

(Population Source for 2010 and prior is Statistics Canada's 2006 Census for the City of Toronto (2,503,281 people) Population Source for 2011 is Statistics Canada's 2011 Census for the City of Toronto (2,615,060 people))

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Toronto's Management Information Dashboard - Q3 2012 Results 28

ID Measure Name

Mnth/Qtr Trend

(comp. to prev. period)

Ann. Trend(comp. to prev. year)

Relative to 2012 Budget

YTD Ann. Trend

(comp. to prev. year

YTD)

Relative to YTD 2012 Budget

Monthly or Quarterly Results Cumulative or Year to Date Results

Chart Chart

2.27

Shelter Use - Families (Average Individuals Per Night)

Increase

Q3 2012 vs.

Q2 2012

Increase

Q3 2012vs.

Q3 2011

n/a n/a n/a n/a

2.28

Child Care - Number of Vacant Licensed Spaces

Increase

Sep 2012 vs.

Aug 2012

Increase

Sep 2012vs.

Sep 2011

n/a n/a n/a n/a

2.29

Number of Individuals on Wait list for Subsidized Child Care Spaces

Decrease

Sep 2012 vs.

Aug 2012

Increase

Sep 2012vs.

Sep 2011

n/a n/a n/a n/a

2.30

Number of Water Accounts Added to Tax Roll for Collection

Increase

Sep 2012 vs.

Aug 2012

Increase

Sep 2012vs.

Sep 2011

n/a

Increase

YTD Sep 2012vs.

YTD Sep 2011

n/a

(Water bills are added to tax roll if they are greater than 2 months past due date)

Q1 Q2 Q3 Q4 2010 Act. 921 827 866 865 2011 Act. 862 796 905 861 2012 Act. 827 919 1,006

0

200

400

600

800

1,000

1,200 Shelter Use (Average Beds Used per Night) - Families

J F M A M J J A S O N D 2010 Act. 2,750 2,733 2,362 2,259 2,244 2,268 2,301 2,341 2,465 2,909 2,713 2,630 2011 Act. 2,816 2,613 2,263 2,117 2,129 2,006 2,185 2,087 2,300 2,366 2,308 2,264 2012 Act. 2,252 2,230 2,162 2,113 1,990 1,965 2,099 2,386 2,881 2012 Target

0

1,000

2,000

3,000

4,000 Child Care - Number of Vacant Licensed Spaces

J F M A M J J A S O N D 2010 Act. 16,878 16,856 17,158 17,465 17,504 17,932 18,297 18,760 18,154 16,863 16,921 17,731 2011 Act. 17,700 17,802 17,449 18,394 18,943 19,500 20,366 20,982 20,909 19,796 19,454 19,528 2012 Act. 20,355 21,161 21,148 21,251 21,386 21,142 21,707 22,259 22,104 2012 Target

0 4,000 8,000

12,000 16,000 20,000 24,000

Wait List for Child Care Fee Spaces

J F M A M J J A S O N D 2010 Act. 3,358 3,078 2,627 9,746 4,693 2,953 2,361 6,497 4,060 3,668 4,126 2,853 2011 Act. 6,071 3,456 2,398 8,992 4,214 3,535 2,122 5,391 1,802 4,389 4,105 4,614 2012 Act. 4,704 2,215 2,814 8,175 4,214 4,546 4,279 3,217 4,949 2012 Budget

0 2,000 4,000 6,000 8,000

10,000 12,000 Number of Water Accounts Added to Tax Roll for Collection

J F M A M J J A S O N D 2010 YTD Act. 3,358 6,436 9,063 18,809 23,502 26,455 28,816 35,313 39,373 43,041 47,167 50,020 2011 YTD Act. 6,071 9,527 11,925 20,917 25,131 28,666 30,788 36,179 37,981 42,370 46,475 51,089 2012 YTD Act. 4,704 6,919 9,733 17,908 22,122 26,668 30,947 34,164 39,113 2012 YTD Budget

0 10,000 20,000 30,000 40,000 50,000 60,000

YTD Number of Water Accounts Added to Tax Roll for Collection

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Toronto's Management Information Dashboard - Q3 2012 Results 29

ID Measure Name

Mnth/Qtr Trend

(comp. to prev. period)

Ann. Trend(comp. to prev. year)

Relative to 2012 Budget

YTD Ann. Trend

(comp. to prev. year

YTD)

Relative to YTD 2012 Budget

Monthly or Quarterly Results Cumulative or Year to Date Results

Chart Chart

2.31

Monthly Increase (Decrease) in Number of POA Accounts for Collection in Default (Past Due Date)

Increase

Dec 2012 vs.

Nov 2012

Increase

Dec 2012vs.

Dec 2011

n/a

Increase

YTD Dec 2012vs.

YTD Dec 2011

n/a

n/a

DecreaseWinter 2012

vs.Winter 2011

n/a

n/a

DecreaseSpring 2012

vs.Spring 2011

n/an/a

n/a

IncreaseSummer 2012

vs.Summer 2011

n/a

n/a n/a

n/a

DecreaseWinter 2012

vs.Winter 2011

n/a

n/a

IncreaseSpring 2012

vs.Spring 2011

n/an/a

n/a

DecreaseSummer 2012

vs.Summer 2011

n/a

n/a n/a

n/a

IncreaseWinter 2012

vs.Winter 2011

n/a

n/a

StableSpring 2012

vs.Spring 2011

n/an/a

n/a

DecreaseSummer 2012

vs.Summer 2011

n/a

n/a n/a

Other Divisional Statistics

2.32

Sports and Recreation -Registered Program Enrolment (#)

n/a n/a

2.33

Sports and Recreation - Drop-in Program Attendance (#)

n/a n/a

2.34

Sports and Recreation - Permit Activity - Number of Bookings

n/a n/a

J F M A M J J A S O N D 2010 Act. 2,925 -2,059 2,148 6,271 189 5,933 14,281 909 5,747 8,965 3,587 12,077 2011 Act. 4,698 9,256 2,007 6,341 4,264 4,346 15,909 3,786 10,963 -234 2,214 5,151 2012 Act. 4,968 6,241 11,703 5,409 2,983 9,555 4,887 7,188 5,263 5,779 4,659 8,822 2012 Target

-4,000 0

4,000 8,000

12,000 16,000 20,000

Inc. (Dec.) in Number of POA Accounts for Collection in Default (Past Due Date)

J F M A M J J A S O N D 2010 YTD Act. 2,925 866 3,014 9,285 9,474 15,407 29,688 30,597 36,344 45,309 48,896 60,973 2011 YTD Act. 4,698 13,954 15,961 22,302 26,566 30,912 46,821 50,607 61,570 61,336 63,550 68,701 2012 YTD Act. 4,968 11,209 22,912 28,321 31,304 40,859 45,746 52,934 58,197 63,976 68,635 77,457 2012 YTD Target

0

20,000

40,000

60,000

80,000

100,000 YTD Inc. (Dec.) in Number of POA Accounts for Collection in Default (Past

Due Date)

Winter Spring Summer Fall 2010 Act. 104,739 101,579 130,264 109,843 2011 Act. 104,875 105,563 130,036 110,519 2012 Act. 101,601 102,864 134,157 2012 Target

0 20,000 40,000 60,000 80,000

100,000 120,000 140,000 160,000

Sports and Recreation - Registered Program Enrollment (#)

Winter Spring Summer Fall 2010 Act. 631,802 406,266 2,225,439 947,554 2011 Act. 916,249 452,051 2,015,070 802,437 2012 Act. 847,591 475,308 1,769,272 2012 Target

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000 Sports and Recreation - Drop-In Program Attendance (#)

Winter Spring Summer Fall 2010 Act. 50,215 94,926 105,061 58,373 2011 Act. 52,292 93,098 105,733 58,479 2012 Act. 53,457 93,082 99,687 2012 Target

0 20,000 40,000 60,000 80,000

100,000 120,000

Sports and Recreation - Permit Activity - Number of Bookings

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Toronto's Management Information Dashboard - Q3 2012 Results 30

ID Measure Name

Mnth/Qtr Trend

(comp. to prev. period)

Ann. Trend(comp. to prev. year)

Relative to 2012 Budget

YTD Ann. Trend

(comp. to prev. year

YTD)

Relative to YTD 2012 Budget

Monthly or Quarterly Results Cumulative or Year to Date Results

Chart Chart

n/a

IncreaseWinter 2012

vs.Winter 2011

n/a

n/a

IncreaseSpring 2012

vs.Spring 2011

n/an/a

n/a

DecreaseSummer 2012

vs.Summer 2011

n/a

n/a n/a

n/a

DecreaseWinter 2012

vs. Winter 2011

n/a

n/a

DecreaseSpring 2012

vs. Spring 2011

n/an/a

n/a

IncreaseSummer 2012

vs. Summer 2011

n/a

n/a n/a

n/a

DecreaseWinter 2012

vs.Winter 2011

n/a

n/a

IncreaseSpring 2012

vs.Spring 2011

n/an/a

n/a

IncreaseSummer 2012

vs.Summer 2011

n/a

n/a n/a

n/a

IncreaseWinter 2012

vs.Winter 2011

n/a

n/a

DecreaseSpring 2012

vs.Spring 2011

n/an/a

n/a

DecreaseSummer 2012

vs.Summer 2011

n/a

n/a n/a

2.35

Sports and Recreation -Permit Activity - Number of Hours Booked

n/a n/a

2.36

Sports and Recreation Welcome Policy - Number of Approved Membership Individuals

n/a n/a

2.37

Sports and Recreation Welcome Policy - Number of Registrations

n/a n/a

2.38

Priority Centre Usage for Registered Sports and Recreation Programs

n/a n/a

Winter Spring Summer Fall 2010 Act. 242,339 7,033,666 755,193 1,241,576 2011 Act. 229,397 6,935,265 766,793 1,198,325 2012 Act. 258,476 7,218,269 736,976 2012 Target

0 1,000,000 2,000,000 3,000,000 4,000,000 5,000,000 6,000,000 7,000,000 8,000,000 Sports and Recreation - Permit Activity - Number of Hours Booked

Winter Spring Summer Fall 2010 Act. 9,814 9,617 11,426 11,214 2011 Act. 11,143 11,587 12,062 10,465 2012 Act. 11,840 9,720 11,281 2012 Target

0 2,000 4,000 6,000 8,000

10,000 12,000 14,000

Priority Centre Usage for Registered Sports and Recreation Programs

Winter Spring Summer Fall 2010 Act. 14,024 13,611 27,971 13,572 2011 Act. 16,570 15,443 26,836 15,624 2012 Act. 15,727 17,588 33,097 2012 Target

0 5,000

10,000 15,000 20,000 25,000 30,000 35,000

Sports and Recreation Welcome Policy - Number of Registrations

Winter Spring Summer Fall 2010 Act. 3,748 5,494 50,016 22,497 2011 Act. 20,416 18,628 59,591 12,833 2012 Act. 12,370 12,223 112,989 2012 Target

0 20,000 40,000 60,000 80,000

100,000 120,000

Welcome Policy - Number of Approved Membership Individuals

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Toronto's Management Information Dashboard - Q3 2012 Results 31

ID Measure Name

Mnth/Qtr Trend

(comp. to prev. period)

Ann. Trend(comp. to prev. year)

Relative to 2012 Budget

YTD Ann. Trend

(comp. to prev. year

YTD)

Relative to YTD 2012 Budget

Monthly or Quarterly Results Cumulative or Year to Date Results

Chart Chart

n/a

DecreaseWinter 2012

vs.Winter 2011

n/a

n/a

IncreaseSpring 2012

vs.Spring 2011

n/an/a

n/a

DecreaseSummer 2012

vs.Summer 2011

n/a

n/a n/a

2.40 Number of Library Visits

Increase

Q3 2012 vs.

Q2 2012

Increase

Q3 2012vs.

Q3 2011

Above

Q3 2012Target

Stable

YTD Q3 2012vs.

YTD Q3 2011

At

Q3 2012Target

2.41Libraries - Electronic Workstation Use

Increase

Q3 2012 vs.

Q2 2012

Decrease

Q3 2012vs.

Q3 2011

Below

Q3 2012Target

Decrease

YTD Q3 2012vs.

YTD Q3 2011

Below

Q3 2012Target

2.42

Libraries- Standard and Electronic Reference Transactions

Decrease

Q3 2012 vs.

Q2 2012

Decrease

Q3 2012vs.

Q3 2011

Below

Q3 2012Target

Decrease

YTD Q3 2012vs.

YTD Q3 2011

Below

Q3 2012Target

2.39

Priority Centres usage- Drop-In Program Attendance

n/a n/a

Note: all performance indicators are down because all TPL branches were closed March 19-29, 2012 due to a labour disruption by the TPL Workers Union.

Winter Spring Summer Fall 2010 Act. 83,247 40,491 82,572 88,480 2011 Act. 62,744 47,867 59,944 50,153 2012 Act. 52,114 52,433 43,246 2012 Target

0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000

100,000 Priority Centre Usage for 'drop-in' Program Attendance

Note: all performance indicators are down because all TPL branches were closed March 19-29, 2012 due to a labour disruption by the TPL Workers Union.

Q1 Q2 Q3 Q4 2010 Act. 4,310,692 4,649,163 4,776,389 4,615,967 2011 Act. 4,441,875 4,830,137 4,950,911 4,841,935 2012 Act. 4,080,496 4,837,556 5,234,317 2012 Target 4,452,979 4,842,212 4,963,288 4,854,039

0 1,000,000 2,000,000 3,000,000 4,000,000 5,000,000 6,000,000

Number of Library Visits

Q1 Q2 Q3 Q4 2010 YTD Act. 4,310,692 8,959,855 13,736,244 18,352,211 2011 YTD Act. 4,441,875 9,272,011 14,222,922 19,064,857 2012 YTD Act. 4,080,496 8,918,052 14,152,369 2012YTD Target 4,452,979 9,295,191 14,258,479 19,112,519

0

5,000,000

10,000,000

15,000,000

20,000,000

25,000,000 YTD Number of Library Visits

Q1 Q2 Q3 Q4 2010 Act. 1,723,676 1,766,184 1,864,261 1,754,639 2011 Act. 2,067,715 2,248,450 2,281,123 2,309,506 2012 Act. 1,618,223 1,923,959 2,096,569 2012 Target 2,047,038 2,225,966 2,258,312 2,286,411

0 400,000 800,000

1,200,000 1,600,000 2,000,000 2,400,000 2,800,000

Libraries - Electronic Workstation and Wireless Use

Q1 Q2 Q3 Q4 2010 YTD Act. 1,723,676 3,489,860 5,354,121 7,108,760 2011 YTD Act. 2,067,715 4,316,165 6,597,288 8,906,794 2012 YTD Act. 1,618,223 3,542,182 5,638,751 2012 YTD Target 2,047,038 4,273,003 6,531,315 8,817,726

0 1,000,000 2,000,000 3,000,000 4,000,000 5,000,000 6,000,000 7,000,000 8,000,000 9,000,000

10,000,000 YTD Electronic Workstation and Wireless Use

Q1 Q2 Q3 Q4 2010 Act 1,786,974 1,879,908 1,884,011 1,904,482 2011 Act. 1,852,567 1,879,413 2,026,918 1,956,359 2012 Act. 1,655,439 1,963,575 1,905,974 2012 Target 1,857,198 1,884,111 2,031,985 1,961,250

0 500,000

1,000,000 1,500,000 2,000,000 2,500,000

Libraries - Standard and Electronic Reference Transactions

Q1 Q2 Q3 Q4 2010 YTD Act. 1,786,974 3,666,882 5,550,892 7,455,374 2011 YTD Act. 1,852,567 3,731,980 5,758,897 7,715,256 2012 YTD Act. 1,655,439 3,619,014 5,524,988 2012 YTD Target 1,857,198 3,741,309 5,773,294 7,734,544

0 1,000,000 2,000,000 3,000,000 4,000,000 5,000,000 6,000,000 7,000,000 8,000,000 9,000,000 YTD Standard and Electronic Reference Transactions

Note: all performance indicators are down because all TPL branches were closed March 19-29, 2012 due to a labour disruption by the TPL Workers Union.

Page 92: ThinkTank Cities - Assignment 4  - Toronto Baseline Case

Toronto's Management Information Dashboard - Q3 2012 Results 32

ID Measure Name

Mnth/Qtr Trend

(comp. to prev. period)

Ann. Trend(comp. to prev. year)

Relative to 2012 Budget

YTD Ann. Trend

(comp. to prev. year

YTD)

Relative to YTD 2012 Budget

Monthly or Quarterly Results Cumulative or Year to Date Results

Chart Chart

2.43 Library Circulation of Materials

Increase

Q3 2012 vs.

Q2 2012

Decrease

Q3 2012vs.

Q3 2011

Below

Q3 2012Target

Decrease

YTD Q3 2012vs.

YTD Q3 2011

Below

Q3 2012Target

3.01

Crime- Total Number of Incidents- in 7 Crime Categories

Decrease

Sep 2012 vs.

Aug 2012

Decrease

Sep 2012vs.

Sep 2011

n/a

Decrease

YTD Sep 2012vs.

YTD Sep 2011

n/a

3.02 Crime- Number of Murders

Increase

Sep 2012 vs.

Aug 2012

Increase

Sep 2012vs.

Sep 2011

n/a

Increase

YTD Sep 2012vs.

YTD Sep 2011

n/a

3.03 Crime- Number of Sexual Assaults

Decrease

Sep 2012 vs.

Aug 2012

Decrease

Sep 2012vs.

Sep 2011

n/a

Decrease

YTD Sep 2012vs.

YTD Sep 2011

n/a

Part III - Crime Rates

J F M A M J J A S O N D 2010 Act. 3,174 2,796 3,042 3,128 3,161 3,197 3,112 3,049 3,032 3,267 3,088 2,658 2011 Act. 2,819 2,533 2,893 2,827 3,162 3,012 3,182 2,947 3,124 3,071 2,987 2,864 2012 Act. 2,819 2,625 2,817 2,572 2,831 2,762 2,701 2,721 2,472

0 500

1,000 1,500 2,000 2,500 3,000 3,500

Total Number of Incidents in 7 Crime Categories

J F M A M J J A S O N D 2010 Act. 4 5 2 2 8 4 11 6 6 7 6 2 2011 Act. 6 8 6 3 2 1 5 4 2 7 1 5 2012 Act. 6 3 2 3 6 5 7 2 6

0

2

4

6

8

10

12 Number of Murders

J F M A M J J A S O N D 2010 Act. 160 116 128 153 157 158 149 125 153 137 144 108 2011 Act. 137 112 145 145 170 158 171 154 169 156 148 137 2012 Act. 126 139 135 119 137 150 143 154 138

0 20 40 60 80

100 120 140 160 180 Number of Sexual Assaults

J F M A M J J A S O N D 2010 YTD Act. 3,174 5,970 9,012 12,140 15,301 18,498 21,610 24,659 27,691 30,958 34,046 36,704 2011 YTD Act. 2,819 5,352 8,245 11,072 14,234 17,246 20,428 23,375 26,499 29,570 32,557 35,421 2012 YTD Act. 2,819 5,444 8,261 10,833 13,664 16,426 19,127 21,848 24,320

0 5,000

10,000 15,000 20,000 25,000 30,000 35,000 40,000 YTD Total Number of Incidents of 7 Crime Categories

J F M A M J J A S O N D 2010 YTD Act. 4 9 11 13 21 25 36 42 48 55 61 63 2011 YTD Act. 6 14 20 23 25 26 31 35 37 44 45 50 2012 YTD Act. 6 9 11 14 20 25 32 34 40

0 10 20 30 40 50 60 70

YTD Number of Murders

J F M A M J J A S O N D 2010 YTD Act. 160 276 404 557 714 872 1,021 1,146 1,299 1,436 1,580 1,688 2011 YTD Act. 137 249 394 539 709 867 1,038 1,192 1,361 1,517 1,665 1,802 2012 YTD Act. 126 265 400 519 656 806 949 1,103 1,241

0 200 400 600 800

1,000 1,200 1,400 1,600 1,800 2,000

YTD Number of Sexual Assaults

Q1 Q2 Q3 Q4 2010 Act. 7,951,677 8,068,502 8,467,450 7,836,787 2011 Act. 8,012,087 8,244,727 8,715,700 8,279,721 2012 Act. 7,633,718 8,040,834 8,473,606 2012 Target 8,032,117 8,265,339 8,737,489 8,300,420

0

2,000,000

4,000,000

6,000,000

8,000,000

10,000,000 Circulation of Library Materials

Q1 Q2 Q3 Q4 2010 YTD Act. 7,951,677 16,020,179 24,487,629 32,324,416 2011 YTD Act. 8,012,087 16,256,814 24,972,514 33,252,235 2012 YTD Act. 7,633,718 15,674,552 24,148,158 2012 YTD Target 8,032,117 16,297,456 25,034,945 33,335,366

0 5,000,000

10,000,000 15,000,000 20,000,000 25,000,000 30,000,000 35,000,000 40,000,000

YTD Circulation of Library Materials

Note: all performance indicators are down because all TPL branches were closed March 19-29, 2012 due to a labour disruption by the TPL Workers Union.

Page 93: ThinkTank Cities - Assignment 4  - Toronto Baseline Case

Toronto's Management Information Dashboard - Q3 2012 Results 33

ID Measure Name

Mnth/Qtr Trend

(comp. to prev. period)

Ann. Trend(comp. to prev. year)

Relative to 2012 Budget

YTD Ann. Trend

(comp. to prev. year

YTD)

Relative to YTD 2012 Budget

Monthly or Quarterly Results Cumulative or Year to Date Results

Chart Chart

3.04 Crime- Number of Assaults

Decrease

Sep 2012 vs.

Aug 2012

Decrease

Sep 2012vs.

Sep 2011

n/a

Decrease

YTD Sep 2012vs.

YTD Sep 2011

n/a

3.05 Crime- Number of Robberies

Increase

Sep 2012 vs.

Aug 2012

Decrease

Sep 2012vs.

Sep 2011

n/a

Stable

YTD Sep 2012vs.

YTD Sep 2011

n/a

3.06 Crime- Number of Break and Enters

Decrease

Sep 2012 vs.

Aug 2012

Decrease

Sep 2012vs.

Sep 2011

n/a

Decrease

YTD Sep 2012vs.

YTD Sep 2011

n/a

3.07 Crime- Number of Auto Thefts

Decrease

Sep 2012 vs.

Aug 2012

Decrease

Sep 2012vs.

Sep 2011

n/a

Decrease

YTD Sep 2012vs.

YTD Sep 2011

n/a

J F M A M J J A S O N D 2010 Act. 1,496 1,296 1,462 1,507 1,601 1,593 1,489 1,395 1,373 1,509 1,341 1,223 2011 Act. 1,320 1,254 1,417 1,384 1,544 1,509 1,608 1,442 1,495 1,416 1,364 1,332 2012 Act. 1,352 1,243 1,311 1,226 1,418 1,339 1,334 1,254 1,119

0 200 400 600 800

1,000 1,200 1,400 1,600 1,800 Number of Assaults

J F M A M J J A S O N D 2010 Act. 345 330 356 369 356 377 301 326 356 410 376 280 2011 Act. 341 283 333 338 328 368 341 342 369 452 381 343 2012 Act. 366 291 375 335 338 338 336 310 354

0

100

200

300

400

500 Number of Robberies

J F M A M J J A S O N D 2010 Act. 425 400 425 390 361 334 363 358 352 397 350 346 2011 Act. 313 304 320 343 388 331 333 373 398 351 364 350 2012 Act. 354 345 347 315 260 280 268 290 243

0 50

100 150 200 250 300 350 400 450 Number of Auto Thefts

J F M A M J J A S O N D 2010 YTD Act. 1,496 2,792 4,254 5,761 7,362 8,955 10,444 11,839 13,212 14,721 16,062 17,285 2011 YTD Act. 1,320 2,574 3,991 5,375 6,919 8,428 10,036 11,478 12,973 14,389 15,753 17,085 2012 YTD Act. 1,352 2,595 3,906 5,132 6,550 7,889 9,223 10,477 11,596

0 2,000 4,000 6,000 8,000

10,000 12,000 14,000 16,000 18,000 20,000

YTD Number of Assaults

J F M A M J J A S O N D 2010 YTD Act. 345 675 1,031 1,400 1,756 2,133 2,434 2,760 3,116 3,526 3,902 4,182 2011 YTD Act. 341 624 957 1,295 1,623 1,991 2,332 2,674 3,043 3,495 3,876 4,219 2012 YTD Act. 366 657 1,032 1,367 1,705 2,043 2,379 2,689 3,043

0 500

1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 YTD Number of Robberies

J F M A M J J A S O N D 2010 YTD Act. 425 825 1,250 1,640 2,001 2,335 2,698 3,056 3,408 3,805 4,155 4,501 2011 YTD Act. 313 617 937 1,280 1,668 1,999 2,332 2,705 3,103 3,454 3,818 4,168 2012 YTD Act. 354 699 1,046 1,361 1,621 1,901 2,169 2,459 2,702

0 500

1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 5,000 YTD Number of Auto Thefts

J F M A M J J A S O N D 2010 Act. 672 576 599 641 605 659 724 770 698 727 787 640 2011 Act. 648 531 602 539 664 573 654 560 618 608 661 622 2012 Act. 553 542 579 528 616 591 539 640 548

0 100 200 300 400 500 600 700 800 900 Number of Break and Enters

J F M A M J J A S O N D 2010 YTD Act. 672 1,248 1,847 2,488 3,093 3,752 4,476 5,246 5,944 6,671 7,458 8,098 2011 YTD Act. 648 1,179 1,781 2,320 2,984 3,557 4,211 4,771 5,389 5,997 6,658 7,280 2012 YTD Act. 553 1,095 1,674 2,202 2,818 3,409 3,948 4,588 5,136

0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000 9,000

YTD Number of Break and Enters

Page 94: ThinkTank Cities - Assignment 4  - Toronto Baseline Case

Toronto's Management Information Dashboard - Q3 2012 Results 34

ID Measure Name

Mnth/Qtr Trend

(comp. to prev. period)

Ann. Trend(comp. to prev. year)

Relative to 2012 Budget

YTD Ann. Trend

(comp. to prev. year

YTD)

Relative to YTD 2012 Budget

Monthly or Quarterly Results Cumulative or Year to Date Results

Chart Chart

3.08Crime- Number of Thefts Over $5,000

Decrease

Sep 2012 vs.

Aug 2012

Decrease

Sep 2012vs.

Sep 2011

n/a

Decrease

YTD Sep 2012vs.

YTD Sep 2011

n/a

3.09

Crime- Domestic Violence (Charges Laid or Warrants Sought)

Increase

Q3 2012 vs.

Q2 2012

Decrease

Q3 2012vs.

Q3 2011

n/a

Decrease

YTD Q3 2012vs.

YTD Q3 2011

n/a

3.10Crime- Domestic Violence (No Offence Alleged)

Increase

Q3 2012 vs.

Q2 2012

Increase

Q3 2012vs.

Q3 2011

n/a

Increase

YTD Q3 2012vs.

YTD Q3 2011

n/a

These are occurrences where a call for service was received but the officers see no evidence of an offence

J F M A M J J A S O N D 2010 Act. 72 73 70 66 73 72 75 69 94 80 84 59 2011 Act. 54 41 70 75 66 72 70 72 73 81 68 75 2012 Act. 62 62 68 46 56 59 74 71 64

0 10 20 30 40 50 60 70 80 90

100 Number of Thefts Over $5,000

J F M A M J J A S O N D 2010 YTD Act. 72 145 215 281 354 426 501 570 664 744 828 887 2011 YTD Act. 54 95 165 240 306 378 448 520 593 674 742 817 2012 YTD Act. 62 124 192 238 294 353 427 498 562

0 100 200 300 400 500 600 700 800 900

1,000 YTD Number of Thefts Over $5,000

Q1 Q2 Q3 Q4 2010 Act. 1,469 1,390 1,400 1,209 2011 Act. 1,388 1,516 1,590 1,383 2012 Act. 1,337 1,318 1,351

0 200 400 600 800

1,000 1,200 1,400 1,600 1,800 Domestic Violence (Charges Laid or Warrants Sought)

Q1 Q2 Q3 Q4 2010 YTD Act. 1,469 2,859 4,259 5,468 2011 YTD Act. 1,388 2,904 4,494 5,877 2012 YTD Act. 1,337 2,655 4,006

0 1,000 2,000 3,000 4,000 5,000 6,000 7,000

Domestic Violence (Charges Laid or Warrants Sought)

Q1 Q2 Q3 Q4 2010 Act. 3,565 3,752 4,024 3,705 2011 Act. 3,610 3,904 4,003 5,165 2012 Act. 4,968 5,203 5,557

0 1,000 2,000 3,000 4,000 5,000 6,000

Domestic Violence Occurrences (No Offence Alleged)

Q1 Q2 Q3 Q4 2010 YTD Act. 3,565 7,317 11,341 15,046 2011 YTD Act. 3,610 7,514 11,517 16,682 2012 YTD Act. 4,968 10,171 15,728

0

5,000

10,000

15,000

20,000 Domestic Violence Occurrences

(No Offence Alleged)