"The Use of Condition "The Use of Condition Assessments to Improve Assessments to Improve

Maintenance Level of Maintenance Level of Service in Texas"Service in Texas"

Joe S. Graff, P.E.Joe S. Graff, P.E.

Texas Department of Texas Department of TransportationTransportation

Improving Maintenance Levels Improving Maintenance Levels of Serviceof Service

TxMAPTxMAP Rest Area Total Maintenance Rest Area Total Maintenance

ContractsContracts

Improving Maintenance Levels Improving Maintenance Levels of Serviceof Service

““If you want to If you want to improve it, you have to improve it, you have to measure it, and you measure it, and you have to have have to have accountability!”accountability!”

TxMAPTxMAP

Evaluate 21 Evaluate 21 Elements in 3 Elements in 3 ComponentsComponents

5-1 Rating 5-1 Rating System 5 - “New System 5 - “New or Like New” to or Like New” to

1 - “Failed”1 - “Failed”

Pavement Pavement ComponentComponent RuttingRutting CrackingCracking FailuresFailures RideRide Edge Drop offsEdge Drop offs ShouldersShoulders

ProcessProcess Traffic ComponentTraffic Component

Raised Pavement Raised Pavement MarkersMarkers

Large SignsLarge Signs Small SignsSmall Signs StripingStriping AttenuatorsAttenuators DelineatorsDelineators

Roadside ComponentRoadside Component MowingMowing/Herbicide/Herbicide DrainageDrainage LitterLitter SweepingSweeping Trees/BrushTrees/Brush EncroachmentsEncroachments GuardrailGuardrail MailboxesMailboxes Public RatingPublic Rating

ResultsResults Condition Scores:Condition Scores:

By ElementBy Element By ComponentBy Component By LocationBy Location By HighwayBy Highway By DistrictBy District OverallOverall

ResultsResults

ResultsResults

OutcomeOutcome

Districts held accountableDistricts held accountable Districts performing their own Districts performing their own

evaluation of section supervisors.evaluation of section supervisors. Putting priority in right places.Putting priority in right places.

Rest Area ContractsRest Area Contracts

Rest Area SystemRest Area System Improvement ProgramImprovement Program

Performance Based ContractsPerformance Based Contracts 4 Regional Contract4 Regional Contract Random EvaluationsRandom Evaluations Incentive DisincentiveIncentive Disincentive

Rest Area SystemRest Area System

Improvement ProgramImprovement Program

Rest Area SystemRest Area System

Performance Based ContractsPerformance Based Contracts 4 Regional Contract4 Regional Contract Random EvaluationsRandom Evaluations Incentive DisincentiveIncentive Disincentive

Rest Area SystemRest Area System

Performance SpecificationPerformance Specification

EnhancementEnhancement LandscapingLandscaping Concrete RepairConcrete Repair Repair of FixturesRepair of Fixtures

Performance SpecificationPerformance Specification

Unannounced Random InspectionsUnannounced Random Inspections 73 Elements73 Elements

Traffic/Pavement/ Markings Traffic/Pavement/ Markings 10%10% Grounds Grounds 10%10% Outdoor Fixtures Outdoor Fixtures 15%15% BuildingBuilding 10%10% Rest RoomsRest Rooms 50%50% AttendantsAttendants 5%5%

REST AREA ASSET M ANAGEM ENT CONTRACTS

65.00

70.00

75.00

80.00

85.00

90.00

95.00

100.00

INITIAL QUARTER 1 QUARTER 2 QUARTER 3 QUARTER 4 QUARTER 5

TIME PERIOD

SC

OR

E

SOUTH

NORTH

WEST

EAST

STATEWIDE

Performance SpecificationPerformance Specification

Incentive DisincentivesIncentive Disincentives Score < 85 – 80, 100%/Day Score < 85 – 80, 100%/Day

ReductionReduction <80-75, 150%/Day Reduction<80-75, 150%/Day Reduction <75-70, 200%/Day Reduction<75-70, 200%/Day Reduction 92 or >, 15%/Day Increase92 or >, 15%/Day Increase