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The University of Texas at Dallas1
Palm Pilot 2003at UT Dallas
EDUCAUSESouthwest Regional ConferenceFebruary 26, 2004
Doug Jackson
Daniel CalhounCopyright Daniel Calhoun and Doug Jackson, 2004. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the authors. To disseminate otherwise or to republish requires written permission from the author.
The University of Texas at Dallas2
Topics
Perspectives Project Definition and Goals Participant Responses Lessons Learned Perceived Utility Followups and Predictions
The University of Texas at Dallas3
Perspectives
Why PDAs?– Why not notebooks?– Unit cost– Data synchronization
Why Palm?– Market share– Internal adoption– EDU availability– Ease of Use
The University of Texas at Dallas4
Perspectives
Why UTD?– Institutional focus on technology– Culture shift “small mobile easy-to-use”– Integrates well into technology infrastructure– Convergence with cell phones, VoIP solutions– Reduce student orientation paperwork “glut”
The University of Texas at Dallas5
Project Definition
Prepare for PDA Onslaught– Smartphones, WiFi hybrids
Infrastructure Impact– Campus communications and documents
Lead or Get Out of the Way– NearSpace “special” with “free” Palm devices– Pending technology store– Pending SanDisk SD WiFi card
The University of Texas at Dallas6
Project Definition
Preparation (Acquisition Phase)– 33 Palm devices– NearSpace application– Specific documents (A to Z Guide, Academic Calendar)– 4 infrared beaming stations
Distribute to Participants (30 Students)– 16 Freshman Scholars– Student Government President and Vice-President– Student Newspaper Editor– President’s Ambassadors (volunteer group)– Select Residence Assistants
Survey and Evaluate
The University of Texas at Dallas7
Project Goals
Overall Level of Satisfaction “Things Done Right” “Things Done Wrong” Suggestions for Improvement and/or Growth Novel Applications or Ideas
The University of Texas at Dallas8
Participant Questionnaires
Two Questionnaires– Before Pilot Program– After One Semester of Use
Most Questions on 5-Point Scale
The University of Texas at Dallas9
Questionnaire Responses
Key Measures– Overall Level of Enjoyment (5-point scale):
3.26 average; 56% 3; 86% 3+– Expected Usefulness vs. Actual Usefulness:
47% less useful, 42% more useful
The University of Texas at Dallas10
Lessons Learned
No Such Thing As One Best Solution Ubiquitous Is Not Universal Wireless Connectivity In High Demand More Content Means More Useful NearSpace Locator: Useful Across the Board
The University of Texas at Dallas11
Perceived Utility
Campus Maps and Floor Plans Faculty and Staff Phonebook Course Syllabi Calendar with Reminders and Alarms Electronic Handouts (academic calendar,
tuition and fees costs, FAQ)
The University of Texas at Dallas12
Application Demonstrations
NearSpace Campus Locator– Campus Maps– Room Finder
Palm Reader Documents– Academic Calendar– Functional Directory– Student A to Z Guide
The University of Texas at Dallas13
Future Utility
WiFi Connectivity!– E-Mail access– Web access– Up-to-date directories and documents
The University of Texas at Dallas14
Followups
Continue to Offer Help and “Extras” to Pilot group Plan 2nd Pilot for Fall 2004 (if funding permits)
– More participant diversity– More training and orientation– WiFi connectivity for PDAs !!– More campus documents available
Technology Store with PDAs and Smartphones– Discounts, branded devices, service plans
Monitor Technology Progress
The University of Texas at Dallas15
Predictions (IMHO)
Smartphone Hybrids Will Boom, Then Continue Steady, If Not Dramatic, Growth
Threshold for Explosion: Hybrid with Keyboard, Expandable Display, Built-In WiFi for $250 and $50/mo. Unlimited Data Service
Notebooks Will Outsell Desktops Smartphone Hybrids Will Outsell Notebooks
(and TVs) Within 5 Years
The University of Texas at Dallas16
Shameless Plugs
DFW PDA SIG
UTD Mobility Expo 2004April 16, 2004 (Student Union, Galaxy Room)http://www.utdallas.edu/ir/tcs/mobility
The University of Texas at Dallas17
Palm Pilot 2003at UT Dallas
Doug Jackson
Daniel Calhoun
The University of Texas at Dallas18
How Much Did You Use Your Palm?
0
2
4
6
8
10
12
Never Used Used once ortwice
On Occasion Frequently Constantly OnHand
The University of Texas at Dallas19
Rate Your Enjoyment
0
2
4
6
8
10
12
14
Did not enjoy 2 3 4 Can't livewithout
The University of Texas at Dallas20
Primary Uses
0
2
4
6
8
10
12
14
Scheduling& Alarms
Memos &Notes
Contact Info Planning Games ReferenceTool