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The University of Texas a t Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright Daniel Calhoun and Doug Jackson, 2004. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the authors. To disseminate otherwise or to republish requires written permission from the author.

The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

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Page 1: The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

The University of Texas at Dallas1

Palm Pilot 2003at UT Dallas

EDUCAUSESouthwest Regional ConferenceFebruary 26, 2004

Doug Jackson

Daniel CalhounCopyright Daniel Calhoun and Doug Jackson, 2004. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the authors. To disseminate otherwise or to republish requires written permission from the author.

Page 2: The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

The University of Texas at Dallas2

Topics

Perspectives Project Definition and Goals Participant Responses Lessons Learned Perceived Utility Followups and Predictions

Page 3: The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

The University of Texas at Dallas3

Perspectives

Why PDAs?– Why not notebooks?– Unit cost– Data synchronization

Why Palm?– Market share– Internal adoption– EDU availability– Ease of Use

Page 4: The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

The University of Texas at Dallas4

Perspectives

Why UTD?– Institutional focus on technology– Culture shift “small mobile easy-to-use”– Integrates well into technology infrastructure– Convergence with cell phones, VoIP solutions– Reduce student orientation paperwork “glut”

Page 5: The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

The University of Texas at Dallas5

Project Definition

Prepare for PDA Onslaught– Smartphones, WiFi hybrids

Infrastructure Impact– Campus communications and documents

Lead or Get Out of the Way– NearSpace “special” with “free” Palm devices– Pending technology store– Pending SanDisk SD WiFi card

Page 6: The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

The University of Texas at Dallas6

Project Definition

Preparation (Acquisition Phase)– 33 Palm devices– NearSpace application– Specific documents (A to Z Guide, Academic Calendar)– 4 infrared beaming stations

Distribute to Participants (30 Students)– 16 Freshman Scholars– Student Government President and Vice-President– Student Newspaper Editor– President’s Ambassadors (volunteer group)– Select Residence Assistants

Survey and Evaluate

Page 7: The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

The University of Texas at Dallas7

Project Goals

Overall Level of Satisfaction “Things Done Right” “Things Done Wrong” Suggestions for Improvement and/or Growth Novel Applications or Ideas

Page 8: The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

The University of Texas at Dallas8

Participant Questionnaires

Two Questionnaires– Before Pilot Program– After One Semester of Use

Most Questions on 5-Point Scale

Page 9: The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

The University of Texas at Dallas9

Questionnaire Responses

Key Measures– Overall Level of Enjoyment (5-point scale):

3.26 average; 56% 3; 86% 3+– Expected Usefulness vs. Actual Usefulness:

47% less useful, 42% more useful

Page 10: The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

The University of Texas at Dallas10

Lessons Learned

No Such Thing As One Best Solution Ubiquitous Is Not Universal Wireless Connectivity In High Demand More Content Means More Useful NearSpace Locator: Useful Across the Board

Page 11: The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

The University of Texas at Dallas11

Perceived Utility

Campus Maps and Floor Plans Faculty and Staff Phonebook Course Syllabi Calendar with Reminders and Alarms Electronic Handouts (academic calendar,

tuition and fees costs, FAQ)

Page 12: The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

The University of Texas at Dallas12

Application Demonstrations

NearSpace Campus Locator– Campus Maps– Room Finder

Palm Reader Documents– Academic Calendar– Functional Directory– Student A to Z Guide

Page 13: The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

The University of Texas at Dallas13

Future Utility

WiFi Connectivity!– E-Mail access– Web access– Up-to-date directories and documents

Page 14: The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

The University of Texas at Dallas14

Followups

Continue to Offer Help and “Extras” to Pilot group Plan 2nd Pilot for Fall 2004 (if funding permits)

– More participant diversity– More training and orientation– WiFi connectivity for PDAs !!– More campus documents available

Technology Store with PDAs and Smartphones– Discounts, branded devices, service plans

Monitor Technology Progress

Page 15: The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

The University of Texas at Dallas15

Predictions (IMHO)

Smartphone Hybrids Will Boom, Then Continue Steady, If Not Dramatic, Growth

Threshold for Explosion: Hybrid with Keyboard, Expandable Display, Built-In WiFi for $250 and $50/mo. Unlimited Data Service

Notebooks Will Outsell Desktops Smartphone Hybrids Will Outsell Notebooks

(and TVs) Within 5 Years

Page 16: The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

The University of Texas at Dallas16

Shameless Plugs

DFW PDA SIG

UTD Mobility Expo 2004April 16, 2004 (Student Union, Galaxy Room)http://www.utdallas.edu/ir/tcs/mobility

Page 17: The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

The University of Texas at Dallas17

Palm Pilot 2003at UT Dallas

Doug Jackson

[email protected]

Daniel Calhoun

[email protected]

Page 18: The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

The University of Texas at Dallas18

How Much Did You Use Your Palm?

0

2

4

6

8

10

12

Never Used Used once ortwice

On Occasion Frequently Constantly OnHand

Page 19: The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

The University of Texas at Dallas19

Rate Your Enjoyment

0

2

4

6

8

10

12

14

Did not enjoy 2 3 4 Can't livewithout

Page 20: The University of Texas at Dallas 1 Palm Pilot 2003 at UT Dallas EDUCAUSE Southwest Regional Conference February 26, 2004 Doug Jackson Daniel Calhoun Copyright

The University of Texas at Dallas20

Primary Uses

0

2

4

6

8

10

12

14

Scheduling& Alarms

Memos &Notes

Contact Info Planning Games ReferenceTool