The Toulmin Model

A tool for diagramming“informal” arguments

Here are three claims. Rate them.

Issue: What car should we buy.

Claim 1: We should buy the Chevy Metro because it is very economical.Claim 2: We should buy the Volvo station wagon because it is very safe.Claim 3: We should buy the Ford Falcon because it was red.

What assumptions need to be true for the claim to be true?

Claim 1: The Chevy MetroClaim 2: The VolvoClaim 3: The Ford Falcon

How can you support or refute each claim?

• Claim 1: We should buy the Chevy Metro because it is economical.

• Claim 2: We should buy the Volvo station wagon because it was safe.

• Claim 3: We should buy the Ford Falcon because it was red.

Valid claims

• What is the underlying problem with claim 3?

Toulmin Model:

• Arguments need three things to be viable: – Grounds– Warrants– Backing

Stephen Toulmin

• Stephen Toulmin, originally a British logician, is now a professor at USC. He became frustrated with the inability of formal logic to explain everyday arguments, which prompted him to develop his own model of practical reasoning.

The three basic elements:

• Claim (assertion or proposition)

• Grounds (proof, grounds, support)

• Warrant (inferential leap)

To make these arguments, a writer could decide to use: relevance to the argument (backing), address opposing viewpoints (rebuttal)AND qualify your argument were it is logical to do so.

Claims

• A claim is the point an arguer is trying to make. The claim is the conclusion, proposition, or assertion an arguer wants another to accept.

• The claim answers the question, "So what is your point?”– example: “Rosario is an American citizenRosario is an American citizen,

because she was born in the United States.”– example: “Because the groundhog saw his

shadow, there will be six more weeks of winter.there will be six more weeks of winter.””

More about claims...

• There are four basic types of claims:• fact: claims which focus on empirically

verifiable phenomena

• judgment/value: claims involving opinions, attitudes, and subjective evaluations of things

• policy: claims advocating courses of action that should be undertaken

• definition/classification: indicates what criteria are being used to to define a term or what category something falls into

Grounds (proof or data)

• Grounds refers to the proof or evidence an arguer offers.

• Grounds can consist of statistics, quotations, reports, findings, physical evidence, or various forms of reasoning– example: “I’m a vegetarian. One reason is One reason is

that I feel sorry for the animals. Another that I feel sorry for the animals. Another reason is for my own health.reason is for my own health.””

– example: ““I made the dinner, I made the dinner, so you can do the dishes.

More about grounds...

• Grounds are the support the arguer offers on behalf of his/her claim. The grounds answer questions such as:– "What is your proof?“– "How do you know?“– "Why?”– example: “It looks like rain. The barometer is The barometer is

fallingfalling.” – example: "The other Ritz Carlton hotels I've The other Ritz Carlton hotels I've

stayed at had great poolsstayed at had great pools, so I'll bet this one has a great pool too."

Still more about grounds...

• grounds can be based on:– evidence: facts, statistics, reports, or

physical proof – source credibility: authorities, experts,

celebrity endorsers, a close friend, or someone's say-so

– analysis and reasoning: reasons may be offered as proof

– premises already held by the listener

Clue words for identifying grounds

• The grounds for an argument often follow words such as “because,” “since,” “given that…”– example: “Airports should x-ray all

luggage because a bomb could be placed in a checked baggage.”

– example: “I expect to do well on the test, since I studied all night for it.”

Warrants

• The warrant is the inferential leap that connects the claim with the grounds.

• The warrant is typically implicit (unstated) and requires the listener to recognize the connection between the claim and grounds

• The implicit nature of warrants means the “meaning” of an argument is as much a part of the receiver as it is a part of the message.

• Some arguments are “multi-warranted,” e.g., based on more than one inferential leap

More about warrants...

• The warrant performs a "linking" function by establishing a mental connection between the grounds and the claim– example: “Muffin is running a temperature. I’ll bet

she has an infection.”

– example: "That dog is probably friendly. It is a Golden Retriever.”

(warrant: sign reasoning; a fever is a reliable sign (warrant: sign reasoning; a fever is a reliable sign of an infection)of an infection)

(warrant: generalization; most or all Golden (warrant: generalization; most or all Golden Retrievers are friendly)Retrievers are friendly)

Still more about warrants...

• warrants can be based on:

• ethos: source credibility, authority

• logos: reason-giving, induction, deduction

• pathos: emotional or motivational appeals

• value premises: values shared by, or presumed to be shared by, the receiver(s)

• note: these categories aren't mutually exclusive, there is considerable overlap among the three

the first triadsample argument 1

Claim Grounds

Warrant

The Indians are likely The Indians are likely to win the ballgame to win the ballgame tonighttonight

They are playingThey are playingat homeat home

(unstated) Generalization: (unstated) Generalization: The home team enjoys an The home team enjoys an advantage in baseballadvantage in baseball

the first triadsample argument 2

Claim Grounds

Warrant

““JunoJuno”” is a wonderful is a wonderful movie.movie.

It was nominated It was nominated for 4 Academy for 4 Academy AwardsAwards

(unstated) Sign: a movie(unstated) Sign: a movie’’s s greatness can be measured in greatness can be measured in the number of Oscar the number of Oscar nominations it receivesnominations it receives

the first triadsample argument 3

Claim Grounds

Warrant

Biff was probably in a Biff was probably in a fightfight

He has a black eyeHe has a black eye

(unstated) Sign: A black eye (unstated) Sign: A black eye is a reliable indicator that a is a reliable indicator that a person has been in a fightperson has been in a fight

the first triadsample argument 4

Claim Grounds

Warrant

If you surf at If you surf at Huntington Beach Huntington Beach right after it rains you right after it rains you risk getting a bacterial risk getting a bacterial infectioninfection

Runoff from the Runoff from the rain washes bacteria rain washes bacteria into the oceaninto the ocean

(unstated) Cause-effect: (unstated) Cause-effect: bacteria in the water causes bacteria in the water causes surfers to get ill.surfers to get ill.

Begin your arguments: How do I know if I need to use backings, rebuttals and qualifiers?

Ask yourself these questions when attempting to argue in this model:

1. What position do I want my reader to take?2. Where must my audience begin so that they can take the step I want them to take and agree with my claimM?

Begin your arguments

3. What is the linking idea between my grounds and claim? (Question 2 to 1)4. Is the move from Question 2 to 1 safe and reliable?5. What possibilities might upset the arguments (an exception that could invalidate my claim)6. Should I use qualifiers on my claim?

So, let’s go through an argument question by question

1.I want restaurant owners to agree with me that they would benefit from adding a service charge and do away with tipping so I will argue:-- A 15 percent service charge should be added to restaurant bills in lieu of tipping.This is the claim.

So, let’s go through an argument question by question

2. I believe restaurant owners will value a stable work force and argument, so I will argue:

Waitresses making a reliable income will be less likely to leave AND a service fee will eliminate inequity that results from patrons being unsure how much to tip. These are the grounds

So, let’s go through an argument question by question

3. The bottom line is that owners want maximum profit, so I should argue that a more stable and fairly treated staff will result in better profits. Therefore, I will argue:A high turnover of servers is costly in the industry.This is the warrant.

So, let’s go through an argument question by question

4. I need to show that there is an economic benefit to making a staff happy, so I will argue:Paperwork and training involved in new hires is costly and time consuming.

This is the backing of my argument.

So, let’s go through an argument question by question

5. I need to consider what rebuttals one could make about my claim. In this case, I could argue:Initially servers might resent the new policy and give poor service in protest to the limit on their earning potential.

I could respond to this rebuttal by including a claim targeted at servers and suggesting this policy could bring them a stable income.

So, let’s go through an argument question by question

6.Given my rebuttal, I would definitely want to qualify my argument to suggest the benefits for both employee and employer:In restaurants that have seen high turn-over and unstable income potential for servers, owners should adopt a 15 percent service fee to patron’s bills.