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The staff appraisal process is an on-going communications process that begins with the identification of performance goals by the supervisor in the fall. During the spring semester, a formal appraisal is conducted between the staff member and supervisor, which provides an overall evaluation of the staff member’s work performance and the opportunity for the staff member and supervisor to discuss work performance in terms of work performance expectations, goals, and responsibilities. Ratings The Staff Performance Appraisal Form represents a combination of a narrative assessment which highlights strengths and opportunities for improvement, combined with the following rating system:

Exceeds Expectations Meets Expectations Improvement Needed Exceeds Expectations is considered excellent and should be marked when (1) all expectations related to a category are met and exceeded, (2) evidence exists of multiple accomplishments in fulfilling goals, and (3) multiple examples exist of taking the initiative or demonstrating innovation needed to advance the program/department. Any ratings in this category should be explained in the narrative boxes provided below the categories. Meets Expectations is considered good and should be marked when (1) all expectations related to a category are met and (2) evidence exists of progress made on all goals. Improvement Needed is given when performance is deficient, including (1) not fulfilling one or more expectations related to a category and (2) little evidence of progress made in completing goals. Any ratings in this category should be explained in the narrative boxes provided below the categories. At the time of appraisal, the supervisor and staff member should review the staff member’s job description. If discrepancies are found, they should be turned into HR with the appraisal forms. If there are no discrepancies found, the staff member should sign and date the copy of the job description indicating that it is accurate.

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DATE OF REVIEW: _____________________ STAFF EVALUATION FOR: ______________________________________________ NAME OF EVALUATOR: ______________________________________________ Performance Measures: Exceeds Expectations (EE), Meets Expectations (ME), Improvement Needed (NI)

BASIC JOB REQUIREMENTS EE ME NI

1. Understanding of the job: Does the employee demonstrate an understanding of the purpose of their position and posses the knowledge and skills to fulfill that purpose?

2. Quality of work: Is the quality of work performed acceptable?

3. Productivity and efficiency: Does the employee manage their time and resources efficiently and do they meet deadlines?

4. Attendance: Does the employee follow procedure for absences? Is the employee on time for work schedule?

5. Initiative: Does the employee take appropriate action when situations arise with minimal direction from supervisor? Does the employee seek out the opportunity to learn new skills?

6. Safety: Does the employee follow safety rules and use caution regarding safety measures in their work performance? Do they help prevent hazardous or unsafe work practices in their workplace?

7. Customer service: Does the employee strive to provide the best service possible to students, faculty, staff, or the public?

8. NC Standard: Does the employee exhibit honesty, integrity, high ethical standards, and a passion for the mission of the College while performing their work duties?

Describe strengths in this category and explain any EE markings:

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Identify any opportunities for improvement in this category and explain any NI markings:

PROFESSIONAL SKILLS EE ME NI

1. Planning and organizing: Does the employee have organization and planning skills to perform required tasks and set priorities?

2. Problem Solving: Does the employee use resources to find solutions to problems or suggest alternatives? Is the employee able to resolve issues when appropriate without involving their supervisor?

3. Creativity: Does the employee think outside of the box to resolve issues or create new innovative methods for their assigned responsibilities?

4. Flexibility: Is the employee able to adjust to changes in assignments or environment?

5. Resource Management: Does the employee manage their entrusted resources with efficiency and good judgment?

6. Accountability: Does the employee take accountability for actions taken in completing their tasks? Describe strengths in this category and explain any EE markings:

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Identify any opportunities for improvement in this category and explain any NI markings:

INTERPERSONAL SKILLS EE ME NI

1. Communication: Does the employee communicate with others accurately and effectively in both verbal and written communication?

2. Teamwork: Does the employee interact effectively with others to collaborate on projects and achieve set goals?

3. Conflict Resolution: Is the employee able to timely resolve conflicts without disrupting the workplace or involving unnecessary parties?

4. Self Awareness: Is the employee able to receive feedback from their supervisor and others and use it to better their performance?

5. Motivation: Is the employee self motivated to accomplish assignments and do they help to motivate others working with them?

Describe strengths in this category and explain any EE markings:

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Identify any opportunities for improvement in this category and explain any NI markings:

EVALUATOR SIGNATURES _______________________________________ ______________________________ _________ Signature of Supervisor conducting the appraisal Title Date

_______________________________________ ______________________________ _________ Signature of Director or Dean level Supervisor Title Date

_______________________________________ ______________________________ _________ Signature of Executive Officer Title Date

EMPLOYEE SIGNATURE Employee comments: I have read the preceding appraisal and have had the opportunity to discuss it with my supervisor. I understand that this appraisal will be placed in my personnel file and that I have the opportunity to provide a written response that will also be placed in my personnel file. _______________________________________ ______________________________ _________ Signature of Staff member being evaluated Title Date