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TheSourceNews to use from Spectrum Health Gerber Memorial

Shelly Johnson, RN, MPH, MBA, is the first Vice President of Community and Integrated Services at Spectrum Health Gerber Memorial (SHGM). In the last few months, SHGM leadership have been working to position its resources to respond to changes driven by its commitment to improving the health of the community and preparing for the impact of the Accountable Care Act. Through this planning, a new executive role was developed to lead strategic growth of health initiatives in the community, home care, Tamarac and primary care.

Shelly has a Master’s Degree in Public Health with an emphasis on occupational health from the University of North Carolina at Chapel Hill and a Master’s Degree in Business from the University of Michigan.

“Health care reform requires a different way of delivering health care by keeping people well and moving from the treatment of disease to the treatment of the whole person and his or her environment. My goal is to continue to build upon the fantastic work SHGM has accomplished to meet the goals of the Institute for Health Care Improvement’s Triple Aim: better health for populations, better patient experience and lower per capita cost,” according to Johnson.

Story continued on page 3.

Welcome Shelly Johnson

April 2014

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“Gerber Memorial has an outstanding framework for meeting this goal and people with a heart and passion for their community. Changing the health of a population is challenging; it requires moving from the role of the health expert to empowering patients and families to find their unique journey to improved health. I look forward to working with the passionate and outstanding staff to make this happen.”

Shelly joins SHGM from Northern Illinois and brings experience in inpatient nursing care, primary care, rural health and community wellness. In addition, she has led community health needs assessments, occupational health and work site wellness, and community partnerships. She grew her areas into a key player in healthcare reform, with certified health and wellness coaches, healthy culinary instructors, community liaisons and more innovative roles designed to improve health and prevent disease.

Welcome Shelly Johnson (cont.)

Pictured left to right: Amy Perks, RN, Theron Howe with baby Emmett Howe, Teresa Lathrop, Allison Rozeveld with baby Rosalie Langendyk and Marcia Rottier, RN. (Not pictured: James Lagendyk.)

In celebration of National Ag Day on Wednesday, March 25, the first girl and boy delivered in the SHGM Birth Center on that day or after, where given “Made in Michigan” products from the Newaygo County Farm Bureau.

National Ag Day Babies

Spectrum Health Gerber Memorial will be going Styrofoam™ free on April 22.

Ever wonder how long it takes items we toss into our landfills to decompose? You might be surprised.• Paper: two to five months• Milk cartons: five years• Plastic bags: 10 to 20 years• Disposable diapers: 75 years• Aluminum cans: 200 to 500 years• Styrofoam: Never

Styromania

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Patient Family Advisory CouncilWhile striving to offer excellence in health care at Spectrum Health, leadership, physicians and staff realized that one pair of very important eyes was missing for a clear view of what that should be – the eyes of the patient. Patients and their families provide a unique perspective on how they want care provided to them.

Guided by these ideas, Spectrum Health Gerber Memorial developed a Patient and Family Advisory Council (PFAC) with members of the Newaygo County community who have either been patients or are family members of patients. The hospital looks to this group to provide valuable insights into the delivery of patient care and provide input on how to make that experience better.

PFAC members are consultants, advisors and champions for the patient perspective, providing feedback and input into Gerber Memorial’s decision making processes. Story continued on page 6.

From left to right: Juan Herrera (kneeling), Don Potter, Barb Geno, Holly Harmon, Laurie Supinski, Jon Schneider and Todd Blake. (Linda Jones and Jen Roesly not pictured)

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Volunteer Appreciation WeekVolunteers are the lifeblood of Spectrum Health Gerber Memorial. We would like to salute those volunteers who manage our gift shop, park your car, help you navigate the hallways and assist employees throughout the hospital. In honor of Volunteer Appreciation Week, several departments have written a “thank you” to our volunteers for all the hard work they do.

“Volunteers don’t necessarily have the time, they just have the heart. Thank you for giving us your time which is the most precious gift of all. You have touched many lives of patients, employees and people in our community. You brighten our lives the minute you walk in our door. Thank you for your time, loyalty and kindness to Spectrum Health Gerber Memorial. In 2013 our volunteers put in 36,000 hours and presently we have 216. I am grateful for your generosity of your spirit and compassion.” - Pam Derks, Volunteer Coordinator

“We are so appreciative of the volunteers and the caring work they do for our patients and hospital.”- Randy Stasik, President

“We are so fortunate to have a robust group of volunteers who help us provide wonderful care for our patients. They are always eager to work, friendly and able to soothe stressed visitors and sometimes even staff. They share their valuable time at the hospital because they want to give of themselves to help others. We are blessed to have these extra hands, eyes, smiles, heads and hearts. “Thank you” does not seem near enough, but it may be all they are really looking for. So thank you—you are appreciated!”- Sandy Siegel, Executive Director, Community and Government Relations

““Thank you to all of the volunteers who come to the OB department to help our patients with refreshments and comforting measures during their stay. You show great concern for the patients and visitors in our unit. You all do a great job!”- Birth Center

Continued on page 7.

To the world you may only be

one person, but to one person,

you may be the whole world.

Celebrate Volunteer

Appreciation Week

April 6 to April 12

Mark Nolan

FY14.6.31.C ©02.2014

Nicole Registers for ITri4FunOn Wednesday, April 2, Year of Transformation winner, Nicole Smith, committed to her first triathlon by registering for the West Michigan ITri4Fun! On hand to present her with this year’s shirt was Race Director Matt Hendrie.

Follow her journey by visiting facebook.com/tamaracwellness.

(As our “Year of Transformation” winner, Nicole will have access to the many services Tamarac has to offer including; medical weight loss program, fitness membership, Ahhh, The Spa at Tamarac, and much more at no cost to her.)

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Patient Family Advisory Council (cont.)The Spectrum Health Gerber Memorial PFAC has been meeting for the past two years. The newest member to join the team is Juan Herrera, a business owner in Fremont. Juan is a resident of Newaygo and attends church in Bailey. His family and friends have experienced several services offered by Gerber Memorial.

He looks forward to providing another perspective on how the hospital may better deliver its medical care. Other members of the council include Todd Blake (Fremont), Barb Geno (White Cloud), Holly Harmon (Fremont), Linda Jones (Hesperia), Don Potter (Fremont), Jen Roesly (White Cloud), Jon Schneider (Newaygo), and Laurie Supinski (Newaygo).

This council is charged with speaking up about what matters to a patient and his or her family, and what adds to comfort and healing. The council is an avenue for the hospital to hear from the community with respect to ideas that will complement the medical expertise of staff in providing patients and families with an exceptional medical experience.

Thank You!On Friday, March 21, our maintenance department was surprised as they received “Dirt Cakes”, courtesy of Culture Crew, as a thank you for all their hard work during this long winter.

Thank you, again, for all you do!

From front left to back: Ben Kruszynski, Rich Hawkins, Wade Hansen, Brian Poll and Kelly Sibley.

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Volunteer Appreciation Week (cont.)“I have been astounded with the dedication of the surgical volunteers, they are here in the worst of weather and provide such a comforting presence for the families of loved ones undergoing surgery. The volunteers work hard to keep the families and visitors comfortable. They provide such a valuable service for all of our surgical patients, we would be lost without them. We are very appreciative of all they do for us.” - Yvonne Watkins, Interim Director, Surgery

“Our volunteers inspire me every day and they truly understand the concept of giving without expecting anything in return. SHGM is very lucky to have volunteers of this caliber in the many departments throughout the hospital. We couldn’t do the things we do without them. We all work together as a great team. All volunteers are truly appreciated every day!” - Sherri Anderson-Patterson, Gift and Coffee Shop Coordinator

“Thank you to our wonderful volunteers for taking such good care of our patients and their families with their comforting services, smiles, warm conversation and even the occasional licks from Max the dog! We have particularly enjoyed giving out the beautiful “bone” pillows and have received numerous positive comments from our patients who are very thankful to have them.” - Inpatient Rehab

“Our volunteers are very dedicated; they travel in some of the worst weather conditions while making frequent trips back and forth to the hospital and they never complain. They are always eager to help. They are part of our family; when one is off it is very noticeable and he or she are missed. Volunteers are very friendly and pleasant to have around. We are very grateful for all they do.”

As a side note: Wolverine fans in our clinic would like to add they still love Ron VanWormer, even though he wears that Spartan hat every week!” - Kathy Evans, Manger, Specialist Services

“We would like take a minute to tell you how wonderful it is that we have the Valets and Navigators to assist in our department. It’s great that we have the Valets to assist getting patients into wheel chairs and brought in a timely manner, as well as park vehicles for them. The Navigators are a wonderful asset to us because they help guide patients and visitors to their proper destinations and assist in pushing them in a wheel chair if needed. Thanks to the Valets and Navigators for the great services they provide to SHGM!” - Patient Access Services

New ViewsSpectrum Health - Gerber Memorial

Construction Update

Newsletter

ISSUE

www.elzinga-volkers.com

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The sun has started shining again in Fremont and just in time for some major milestones on the emergency addition project. Inside the building, the large clerestory windows above the nurse’s station and the visitor’s entrance were installed. These windows allow natural light to flood the center areas of the department and deliver light to both patients and staff.

Throughout other areas of the project, paint is being applied to the walls and preparations are being made for the floor materials. Special care is being taken by all trades to avoid damaging newly-installed finishes as they move excess materials out of the building. Ceiling grid is completely installed throughout the project, and lights will be installed soon.

On the exterior of the building, preparations are being made for crews to begin site work,

parking and landscaping that surrounds the new emergency department. While the weather appears to be taking a turn for the better, there is still a considerable amount of frost in the ground that will make excavation work difficult. Our crews plan to restart excavation work mid-April, so let’s keep our fingers crossed that the coldest weather is behind us.

We are about two months from completing the interior finishes. There will be exciting changes happening everyday on the project, so keep your eyes open for the next issue of New Views!

- John Parker, Project Manager jparker@elzinga-volkers.com

MARCH2014

Executive SummaryThe Finishes Start!

Upcoming Milestones » Emergency Addition Drywall Complete P » Emergency Addition Metal Panels Complete » Emergency Addition Painting Complete

QUALITY CONTROLBefore paint is applied to the newly-hung wall board, “finishers,” as they are commonly called, review every wall surface with a bright spotlight to look for imperfections. Typically, temporary construction lights are still in buildings during this stage of work, so it is important that the team review all the wall surfaces under conditions similar to the final lighting. After the first coat of paint is applied, the walls are reviewed again before the final coat of paint.

www.elzinga-volkers.com

Project Progress Photos

Roof membrane installed on the ambulance canopy

First coat of paint in corridorBulkhead above nurse station finished and primed

SAFETY SPOTLIGHTIn this issue, I would like to highlight a major safety milestone that was reached by Elzinga & Volkers. On March 20th, Elzinga & Volkers achieved 2,500 days of work without a lost time accident. This milestone represents almost 1,000,000 man hours of work in trades from demolition to steel fabrication. To celebrate, Elzinga & Volkers is hosting Alive:365, which is a full week of free safety training for subcontractors in West MI. During this week, over 300 skilled tradespeople will receive training on subjects such as scaffold safety, aerial lift certification and powder actuated tool certification. All of these trainings are focused on one goal – sending all tradespeople home to their families safe and healthy.

alive365safetyweek2014

www.elzinga-volkers.com

Two Week Look AheadED Addition:In the next two weeks, construction will begin to transition from rough-ins to early finish work. With ceiling grid complete,Target Construction will set the mechanical grilles, registers and diffusers while HighPoint Electric sets and wires the lay-in lighting. Paint will continue to go on the walls, which will allow carpenters to install wall protection. The vinyl wall protection that is installed on the lower half of the walls help reduce damage from medical carts, stretchers, etc., while providing an easily-cleanable surface. Carpenters will also begin hanging hollow metal and wood doors within the building. As West Michigan’s weather slowly warms up, crews on the exterior will wrap up the metal wall panels and metal flashings, which will pull the exterior finishes together. Forecasted just outside the Two Week Look Ahead, the site work is scheduled to ramp back up mid-April.

- Jordan Gougeon, Asst. Project Manager jordang@elzinga-volkers.com

Project Progress and Major Milestones

Barrel vault ceiling wall boarded and translucent panels installed

Hollow metal door installed on the exterior

SUBCONTRACTOR SPOTLIGHTWe would like to again recognize the efforts of D9 Systems, our acoustical contractor on the project. D9 did a fantastic job hanging and finishing the wall board on the project and kept us on schedule with the interior finishes. D9 performed their work safely and delivered a high quality product. Thanks for all your hard work, D9!

Tile backer board installed for restroom ceramic wall tile

North Parking Lot Complete

ED Groundbreaking

Endo Pre-Post Start

ED Enclosed

Endo Pre/Post Complete

ED Complete

Lobby Complete

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Introducing the “The Adventures of Styroman”! Our hero received a “Coat of Polystyrene” enabling him with the power to combat the threat of Styrofoam™ to protect our health and environment.

The Adventures of Styroman!

This month Styroman finds himself in Sullivan Street Cafe. He raced in to provide Dietary Cook, Deb Dean, with a real plate as he works to eliminate Styrofoam™, with the help of the Sustainability Team at Gerber Memorial. Stay tuned for his next adventure.

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212 S. SullivanFremont, MI 49412231.924.3300spectrumhealth.org/gerber

The Source is published every month.Deadline for news items is Thursday at noon. Send to travis.kroll@spectrumhealth.org. To receive a weekly copy, send your e-mail addres to travis.kroll@spectrumhealth.org.

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Schedule of Events.

April 4. Blood Drive 9:30 a.m. to 3:30 p.m. at Tamarac. Lunch is provided to those who donate.

April 16. Adopt-A-Highway Cleanup 4 p.m. on M-82 near Newaygo. For more information call Marica Annis-Vanover at 231.924.1351. See flier page 6.

April 17. Parkinson’s Disease Support Group 3:30 p.m. to 5 p.m. at Tamarac. For more information call 231.924.3195.

April 22. NUTritious booth sponsored by Diabetes Management 9 a.m. to 11 a.m. and 4:30 p.m. to 6:30 p.m. at Tamarac.

April 26. River Country Chamber of Commerce Home and Garden Show 9 a.m. to 3 p.m. at the Newaygo Middle School.

April 27. Tamarac Indoor Triathlon 8 a.m. to 2 p.m. at Tamarac. Cost is $25. For more information visit tamaracwellness.org or call Trina VanderArk at 231.924.2193.

Save the Date!14th Annual Spectrum Health Gerber Memorial Golf ScrambleJune 20, 2014Waters Edge Golf ClubFremont, Michigan Sponsored by: