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The Soft Side of BRT: Lessons from Developing Cities Sam Zimmerman Urban Transport Consultant J.Earnst, ITDP

The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

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Page 1: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

The Soft Side of BRT: Lessons from Developing Cities

Sam Zimmerman

Urban Transport Consultant

J.Earnst, ITDP

Page 2: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

JULY 17, 2012 ”The Vanguard,” Lagos Fashola ‘arrests’ Col, Sergeant on BRT lane Governor Babatunde Fashola of Lagos State, yesterday, arrested two military officers who drove

on the dedicated BRT lane.

Page 3: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

World Bank Study of Five BRT (or busway) applications in Asia, Africa

• Emphasis on “soft” aspects – Political, Governance and Planning Context – PT System Integration – Operating Arrangements – Finance – Branding, communications

• A word on BRT and “Upgrading to Rail”

Page 4: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

World Bank Study of BRT’s Soft Side

• Most studies, presentations and discussions have been on “hard” elements of BRT; – Stations – Running ways – Vehicles – ITS, etc.

• Soft aspects of BRT less well covered; less interesting to most professionals – Hard to grasp, harder to fix and less fun – Critical to success

Page 5: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Five Applications • Vary in geo-political settings

• Vary in quality, performance • Cases

– Lagos – Johannesburg – New Delhi – Ahmedabad – Jakarta

ITDP

Page 6: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

• Case Studies – Delhi and Ahmedabad written by, Anal Baijal.

former Chief Secretary (Director General) of Ministry of Urban Development, India

– Lagos, Johanesburg and Jakarta Case Studies done by Colin Brader, et al of ITD

• Synthesis

– Ajay Kumar, O.P Agarwal, World Bank urban transport staff and consultant SZ

Page 7: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Lagos, BRT-Lite

Jhnsburg, Rea Vaya

Jakarta, TransJaka

rta

Total System Length

22 Km, 20+ km under

construction

25.5 Km, 300+ Km

planned 135.11 Km

Construction cost $US

per Km

$1.2m+/Km.

$14.2m+/Km

$1.3m/Km+

Percent segregated 60% 100% 90-95%

No. existing stations

26

30

142

Vehicles High Floor 11.7m

Medium Floor: 18m (trunk) 12m (feeder/ Cmplemntry.)

High Floor: 11.5m,

Some 18 m

Page 8: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Delhi HCBS Busway

Ahmedabad JanMarg

Total System Length

5.8 km, median transitway

8.7 km, curb lanes without enforcement

45Km 41 Km additional

planned

Construction cost $US per Km

$5m/Km

$3m/Km

Percent segregated NA (<40%) 100% Number existing

stations 29

67

Vehicles

DTC: Primarily low floor, 12m; Some A/C

Others: Variety of types and sizes

High floor 12m; testing 18 m

Page 9: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Lagos, BRT-Lite

Johannesburg Rea Vaya

Jakarta, TransJakarta

Average daily ridership on system (Approx.)

200,000 45,000 280,000

Max. Ld. Pt., Pk. Direction, Pk. Hr. Vol. (Approx.)

10,000/Hr. 3,500/Hr. 10,000/Hr.

Former mode of BRT passengers

Car (6%), PT (90%)

Not known Car (14%) Motorcycle (6%) Public Transport (69%)

Av. Rev. Spd. ( Km/Hr)

20 for local service

Travel time savings from previous

29% over length of corridor

40-50% over length of each corridor

Page 10: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Delhi HCBS

Ahmedabad JanMarg

Average daily ridership on system (Approx.)

85,000 135,000

Max. Load Point, Pk Direction, Pk Hr. Volume (Approx.)

10,000/Hr.

2,000//Hr.

Former mode of BRT passengers

Not known Bus (40%) Auto Rickshaw (35%) Taxi, Auto (13%)

Av. Revenue Speed ( Km/Hr)

18 on median transitway

25

Travel time savings from previous

30% over length of median transitway

20-30% over length of each corridor

Page 11: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

New Delhi • Initiated by Municipal Corporation • Busway, not BRT: No other BRT elements • Little change made to PT network service plan • Substantial NMT improvements • Traffic engineering difficulties • Champion, communications, ownership issues • Court intervention to open busway to car

owners at behest of well-placed car commuters – Could be result of weak communications as well as

substantive technical issues • Busway currently open to general traffic despite

carrying 66% of person trips on 33% of lanes

Page 12: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements
Page 13: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Jakarta

• Was not on anyone’s radar, but strong support from Governor – Initial line built in less than one year

• Early design issues, later fixed • Little change to rest of PT network • Substantial, multi-line network today, but

crowding and subsidy issues • Lack of feeders and integration with rest of

PT system cited as reasons for relatively low ridership density

Page 14: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Images courtesy of ITDP, Wikpedia

Page 15: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Lagos • BRT “lite” • Product of one of few multi-modal

metropolitan transport authorities in any developing city – dedicated funding source, strong technical staff, ongoing political support through two state governor administrations

• Profitably run by union of mini—bus owner/operators

• Extension under construction, additional lines being prepared

Page 16: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements
Page 17: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Ahmedabad Janmarg “People’s Way”

• First integrated BRT system in India • Product of progressive municipal commissioner;

help from technical staff at university • Circumferential corridor with few ROW, and

other problems selected as first priority • Success generated support for larger system • Planning, implementation, oversight by special

purpose vehicle within municipality • Breaking even out of fares, including vehicles • TOD starting

Page 18: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements
Page 19: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Unique BRT Design, Operations Issues

Page 20: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Johanesberg ReaVaya “We are Moving”

• Initiated by National, City governments • Mini bus (taxi) operators tough stakeholders

– Significant opposition – BRT initially operated by competitively procured

contractor, now by company formed of taxi operators

• Planning, oversight by special purpose vehicle within municipality

• Very high quality and costs relative to other systems in developing cities

• Relatively low ridership because of mini-bus competition and nature of initial corridor

Page 21: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Images from Neya Raya, ITDP

Page 22: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

What Did We Learn?

Page 23: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Political, Governance • Weak institutions, poor governance a

particular problem for BRT −Only transport entity may be public

works/highway agency with no PT policy, planning, oversight expertise or authority

−“Competing” institutions (e.g., distinct metro agency) not helpful

−Where there is one, existing PT operator may not have ability to plan, implement, operate BRT

−At minimum, may need to strengthen structure and institutions during planning, preparation; more likely to change structure and establish new, hopefully multi-modal authority

Page 24: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Political, Governance

• Strong opposition by informal PT operators because of legitimate fear about impact on livelihoods

• Need multiple champions, not champion; Nurture ongoing support through successive administrations (e.g., as in Lagos)

Page 25: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Communications and Branding

• Governance and political problems can only be overcome through strong communications process –Key to initial and ongoing success

• Continuing lack of information about BRT and its benefits can hurt case, e.g. Delhi

Page 26: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Communications and Branding

• Two-way communications needed • Brand identity for entire system helps

communications process succeed • Multi-media approach to dialogue works best • Defining and managing stakeholders crucial

– Related institutions (e.g., traffic police), PT operators, regulators may need special focus

Page 27: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Planning Context • Usually a transport master plan; may be out

of date and not well prepared; Plan most often a list of projects and BRT may not be one of them

• Despite evidence that BRT can influence development and thus be used as development tool (Curitiba, Brisbane, Bogota, Boston, Ottawa, Pittsburgh, Cleveland, now Ahmedabad…): Little attention given to land use/transport interaction during planning

Page 28: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

PT System Integration • PT system integration an issue everywhere

– Few initial changes were made to rest of public transport network to integrate with BRT in terms of fares and service

• Politically challenging where mini-buses – After successful initiation, easier to move to

integrate with rest of system in terms of connections, fare integration, etc., e.g., Ahmedabad)

• First/last Km connectivity an issue – Poor walking environments

• Other than Delhi, Ahmedabad, little done on NMT connections

– Missing formal bike, motorcycle parking at stations

Page 29: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Internal BRT System Integration • Planning starting point often individual

hard elements rather than service and system

• Designs of BRT elements often inconsistent with markets and service and to each other, e.g., – All stops local only on transitway when

expresses extending beyond needed – Missing passing lanes at critical points – Lack of level, no-gap boarding – Limited vehicle capacity, less than ideal

internal layout, door width and placement

Page 30: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Operating Arrangements

• Most success with independent public “special purpose vehicle“ authority implementing and then managing competitively procured operation contractors as in Latin America

• Only Johannesburg authority for both BRT and complimentary and “feeder” services

• Lagos, later Johannesburg and Jakarta (some corridors) used companies formed from existing mini-bus operators

Page 31: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Finance

• Infrastructure always financed by public sector

• Bus most often operated by competitively procured contractor paid on a gross cost (per/Km or Hr. of service provided) with revenue accruing to “special purpose vehicle” – Operations and buses usually financed out of fares

and owned by operators • Ongoing operating/maintenance subsidies seen

as a problem

Page 32: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

A Word on “Upgrading” To Rail • Cities with BRT success stories proceeding

with rail projects – Quito – Curitiba – Xiamen – Ottawa – Bogota

• Complex reasons, usually political (e.g., “former mayor’s project, not ,mine”), not necessarily substantive – “capacity, declining quality often sited in

developing cities – “wall of buses, ” O/M costs in developed cities

Page 33: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Is BRT Capacity the Main Issue??

………….

Page 34: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Quotes from Yogi Berra Not so Well Known Transport Planner (also Played Baseball)

• “You’ve got to be careful if you don’t know where you are going, because you might not get there.”

• "When you come to a fork in the road, take it."

Page 35: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

"Nobody goes there anymore; it's too crowded."

Page 36: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

II-36

Maximum Load Point, Peak Hour, Peak Direction Volumes*

*From presentation by Dario Hidalgo, WRI/EMBARQ

Delhi Metro

Phase I

Guangzhou 28,000

Page 37: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Bogota Crowding

Page 38: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

•Complex route structure •Narrow station platforms

Page 39: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Istanbul

Page 40: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

• No passing at stations • Inefficient boarding,

alighting • Inefficient vehicle

interior • Narrow station

platforms

Page 41: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

A fix??

Page 42: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements

Lessons from BRT to Rail Pressure • Need commitment to continuing improvement by

PT or BRT institution – Sustain system quality and operations efficiency

• Need for more capacity not a reflection of failure – BRT providing development and transport benefits while

rail planning proceeds • Less than ideal service planning, physical design

and operation can limit BRT capacity, e.g., – Low versus high floor vehicles, platform-vehicle interface – Docking – Stations without provision for expansion – Complex service plans causing bunching, bus on bus

congestion • Transparent, objective alternatives analysis should

always precede major investment decisions

Page 43: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements
Page 44: The Soft Side of BRT - Transportation Research Boardonlinepubs.trb.org/onlinepubs/conferences/2012/BRT/zimmerman.pdfinternal layout, door width and placement . Operating Arrangements