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Collective action for better health outcomes
HEALTH CLUSTER COORDINATION TRAINING
May 2019, Brazzaville, Congo
The Public Health Information Standards (PHIS) for activated health clusters and other health coordination mechanisms
Collective action for better health outcomes
Moving from data to decision making
Source: DIKW pyramid through the eyes of AGT as mentioned on Electronics 360 – a focus on decisions and actions; adapted from R.L. Ackoff, From data to wisdom, Journal of Applied Systems Analysis 16 (1989) 3–9
Collective action for better health outcomes
Why introduce PHIS Standards?
• Availability of timely, reliable, and robust information is a key pre-requisite for any effective humanitarian response.
• To provide systematic IM support for HC coordination staff and partners for effective humanitarian crisis response (planning, implementation, coordination, resources mobilization, … )
• To apply standardized approaches for data collection and public health information generation
• To integrate all possible sources of information into a comprehensive view of the emergency
• To design a competency-based development programme for all HC roles
• To support fund raising for HC staffing worldwide & required infrastructure
5
Collective action for better health outcomes
Collective action for better health outcomes
HEALTH INFORMATION DOMAINS
Crisis-
emergent
risk factors
Excess
morbidity and
mortalityHumanitarian
public health
services
(+ protection
and IHL
advocacy)
HEALTH INFORMATION DOMAINS
Collective action for better health outcomes
HEALTH INFORMATION DOMAINS (Checchi et al., Lancet)
Physical health
Reproductive and neonatal
health
Burden of NCDs
Burden of endemic
infectious diseases
Epidemic occurrence and
severity
Burden and typology of
injuries
Exposure to armed
attacks or
mechanical force of
nature
Forced
displacement
Interruption of
chronic treatment
(HIV, TB, NCDs)
Upstream DownstreamCausality:
Addiction
Excess
Baseline
Averted
Population
mortality
Sexual and gender-based
violence
Food
insecurity
Feeding
and care
practices
Mental health and
psychosocial functioning
Nutritional status
(including
undernutrition and
overnutrition)
Humanitarian public health services
Service availability
and functionality
(by level and thematic
area)
Service coverage
(including barriers and
facilitators for
utilisation)
Service effectiveness
(including quality of
curative services)xRelative impact = x
Collective action for better health outcomes
ONE WAY TO ORGANISE THE BOXES
Physical health
Reproductive and neonatal
health
Burden of NCDs
Burden of endemic
infectious diseases
Epidemic occurrence and
severity
Burden and typology of
injuries
Exposure to armed
attacks or
mechanical force of
nature
Forced
displacement
Interruption of
chronic treatment
(HIV, TB, NCDs)
Upstream DownstreamCausality:
Addiction
Excess
Baseline
Averted
Population
mortality
Sexual and gender-based
violence
Food
insecurity
Feeding
and care
practices
Mental health and
psychosocial functioning
Nutritional status
(including
undernutrition and
overnutrition)
Humanitarian public health services
Service availability
and functionality
(by level and thematic
area)
Service coverage
(including barriers and
facilitators for
utilisation)
Service effectiveness
(including quality of
curative services)xRelative impact = x
Health Status and Threats
Health Resources and Service Availability
(Humanitarian) Health System Performance
Collective action for better health outcomes
HEALTH INFORMATION DOMAINS
Health Status and Threats
Health System Performance
Health Resources and Service Availability
Health Status and Threats
What are the main causes of morbidity and mortality?
What are potential health threats attributable to the crisis?
Exacerbation of existing conditions
Emerging conditionsWho are the partners in the field?What services are available? Staff, infrastructure, supplies?Access to services by affected population?
What is the coverage/ utilisation of preventative and curative services?Do services achieve quality standards?
Collective action for better health outcomes
• Which Public Health Information Services are expected from an activated health cluster/humanitarian coordination mechanisms?
• Which specific methods, tools and software applications are available?
• How quickly and at what frequency of update should services be delivered
• What staffing and other resources are required• Which PHIS technical competencies cluster staff should display
What do the standards provide?
Collective action for better health outcomes
• Health Management Information System (HMIS)
• Vaccination coverage estimation
• Health Cluster Bulletin
• Ad hoc Infographics
• Public Health Situation Analysis (PHSA)
• Rapid Assessment
• Humanitarian Emergency Settings Perceived Needs (HESPER) Scale
• Early Warning Alert and Response System (EWARS)
• Population mortality estimation
• Surveillance System for attacks on health care
• Who, What, Where (3W) matrix• Partners’ List• Health Resources Availability Monitoring System (HeRAMS)
SERVICES EXPECTED OF AN ACTIVATED CLUSTERH
ealth
cluste
r action
Op
eration
al ind
icator
mo
nito
ring
OCHA / inter-cluster processes (e.g. HRP)
Health Status and Threats
Health System Performance
Health Resources and Service Availability
Health Status and Threats
Collective action for better health outcomes
Health Status and Threats for affected Populations: Products
• Public Health Situation Analysis (PHSA)Background composite information product, synthesizes the already available information from various sources. COVERED IN DETAIL LATER.
• Rapid Health AssessmentAims to complete information gaps detected by PHSA. New version design is ongoing. COVERED IN DETAIL LATER.
Collective action for better health outcomes
Health Status and Threats for affected Populations: Products
• Humanitarian Emergency Settings Perceived Needs (HESPER) ScaleQuestionnaire that emphasizes beneficiary perceptions of the needs, and includes psychosocial functioning. Should become available by day 14 after emergency’s onset .(Under Review)
• Early Warning Alert and Response System (EWARS)Information management system that support generating alerts and enables timely response in an efficient manner to predict, prevent and control outbreaks and national epidemic threats. Aims to reduce the number of cases and deaths that occur during infectious disease outbreaks. COVERED IN DETAIL LATER.
Collective action for better health outcomes
Health Status and Threats for affected Populations: Products
• Population mortality estimation
Population mortality is arguably the single most important measure of health status. However, the considerable effort, cost and technical expertise required to produce robust and interpretably precise mortality estimates means that this service requires a supplementary budget, operational support, and dedicated epidemiological and statistical expertise.
• Surveillance System for Attacks on Health Care (SSA)
The system should be implemented in crises where at least one attack against health workers, or assets has been reported (more detail tomorrow).
• Vaccination Coverage Estimation (also a Performance measure)
A key indicator to evaluate the performance of vaccination services, assess the risk of epidemics, and establish whether remedial vaccination activities are required and what the most efficient strategies would be for such activities.
Collective action for better health outcomes
Health Resources and Availability: Products
• Who, What Where (3W) matrixSystematically maps HC partner activities across the crisis-affected population, thereby strengthening analysis of response gaps, planning and coordination of actors.
• Partners’ ListConstantly updated database of contact details for HC partners, observer agencies and other important HC stakeholders.
• Health Resources Availability Monitoring System (HeRAMS)Systematically monitors the availability of health resources & services to affected populations. It maps all health delivery points within the crisis-affected area. COVERED IN DETAIL LATER.
• Operational Indicator Monitoring (also a Performance measurement)Because OIM relies on data from other sources, it should be put in place after other services are in place. COVERED IN DETAIL LATER.
Collective action for better health outcomes
Health System Performance: Products• Health Management Information System (HMIS)
collects, analyses and reports data from health providers and facilities on causes of consultation and hospitalization, services provided and patient clinical outcomes. HMIS data are used to construct a variety of indicators of proportional and absolute morbidity and mortality, service utilization, and quality of care.
• Health Cluster BulletinFrequent publication that provides an overview of the main public health needs, key health information including trends, and activities of HC partners. Aims to keep all HC partners and other stakeholders informed.
• Ad hoc InfographicsAny visual representation of information to improve cognition and thus understanding of data patterns and key observations. Infographics for PHIS can include: Tables, Graphs, Diagrams, Dashboards, Maps…
Collective action for better health outcomes
Core Products
• PHSA
• EWARS
• Operational Indicator Monitoring
• Health Cluster bulletin
• HeRAMS
Collective action for better health outcomes
APPLICATIONS, TOOLS AND GUIDANCE
http://www.who.int/health-cluster/resources/publications/PHIS-Toolkit/en/
Collective action for better health outcomes
Local
Adaptation
Setup Data
Collection
Analysis Interpretation Dissemination
/action
Decide on
which
services are
warranted
Customise
services to
suit the
setting (local
adaptation)
Set up data
collection tools
Set up software
applications
Design
questionnaire
Etc.
Observe trends
Appraise data
quality, bias,
reliability
Decide on public
health action
Share
information
products
Coordinate
actors
Undertake
resource
mobilisation
Do advocacy
ROLES AND RESPONSIBILITIES
Public health information is a core function of all coordination staff!
Collective action for better health outcomes
ServiceLocal
AdaptationSetup
Data
CollectionAnalysis Interpretation Dissemination Action
He
alth
Sta
tus
an
d T
hre
ats
for
Aff
ec
ted
Po
pu
latio
ns
Public Health Situation Analysis
(PHSA)
n/a n/a IMO, GHC Unit n/a IMO, HCC,
PHO
IMO, HCC,
Comms
HCC, PHO
Rapid Assessment IMO, HCC, PHO,
HC partners
IMO (with
OCHA)
HC Partners IMO IMO, HCC,
PHO
IMO, HCC,
Comms
HCC, PHO
Humanitarian Emergency Settings
Perceived Needs (HESPER) Scale
IMO, HCC, PHO IMO IMO, HC
Partners
IMO IMO, HCC,
PHO
IMO, HCC,
Comms
HCC, PHO
Early Warning Alert and Response
System (EWARS)
IMO, HCC, PHO IMO HC Partners IMO IMO, HCC,
PHO
IMO, HCC,
Comms
HCC, PHO,
Epidemiologis
t
Population mortality estimation IMO, HCC, PHO,
Epidemiologist
IMO,
Epidemiologist
IMO,
Epidemiologist
IMO,
Epidemiologis
t
IMO, HCC,
PHO
IMO, HCC,
Comms
HCC, PHO
Surveillance System for Attacks on
Health Care (SSA)
IMO, HCC, PHO IMO HC Partners IMO IMO, HCC,
PHO
IMO, HCC,
Comms
HCC, PHO
He
alth
Re
sou
rce
s
an
d A
va
ilab
ility
Who, What, Where (3W) matrix IMO, HCC, PHO IMO HC Partners IMO IMO, HCC,
PHO
IMO, HCC,
Comms
HCC, PHO
Partners’ List n/a IMO IMO n/a n/a HCC, Comms n/a
Health Resources (or Services)
Availability Monitoring System
(HeRAMS)
IMO, HCC, PHO IMO HC Partners IMO IMO, HCC,
PHO
IMO, HCC,
Comms
HCC, PHO
He
alth
Syst
em
Pe
rfo
rma
nc
e
Health Management Information
System (HMIS)
IMO, HCC, PHO IMO HC Partners IMO, HC
Partners
IMO, HCC,
PHO
IMO, HCC,
Comms
HCC, PHO
Vaccination coverage estimation IMO, HCC,
PHO
IMO,
Epidemiologist
IMO,
Epidemiologist
IMO,
Epidemiologis
t
IMO, HCC,
PHO
IMO, HCC,
Comms
HCC, PHO
Operational Indicator Monitoring IMO, HCC, PHO IMO IMO IMO IMO, HCC,
PHO
IMO, HCC,
Comms
HCC, PHO
Health Cluster Bulletin IMO, HCC, PHO n/a IMO n/a n/a IMO, HCC,
Comms
n/a
Ad hoc Infographics n/a n/a IMO IMO n/a IMO, HCC,
Comms
n/a
ROLES AND RESPONSIBILITIES
Collective action for better health outcomes
Service
Acute phase (including IPC phases 3-5) Protracted phase (including IPC phases 1-2)
Should be available by Frequency of update When to discontinue† Frequency of updateWhen to
discontinue*
He
alth
Sta
tus
an
d T
hre
ats
fo
r a
ffe
cte
d
po
pu
latio
ns
Public Health Situation Analysis
(PHSA)
Pre-emergency: review
secondary data
48h (initial analysis)
14d (full analysis)
Monthly (or sooner if
sudden change)
Cluster de-activation Quarterly (or sooner if
sudden change)
Cluster de-
activation
Rapid Assessment 14d Repeat if a new
emergency occurs
n/a (stand-alone) Repeat if a new
emergency or a sunder
change occurs
n/a (stand-alone)
HESPER Scale 14d Quarterly (or sooner if
sudden change)
Cluster de-activation Quarterly (or sooner if
sudden change)
Cluster de-
activation
EWARS 7d (initiation)
14d (first bulletin)
Weekly Never: instead, hand
over to MoH
Weekly Never: instead,
hand over to MoH
Population mortality estimation 1mo or later (see
guidance)
Weekly or monthly (see
guidance)
Cluster de-activation Quarterly
(see guidance)
Cluster de-
activation
Surveillance System for Attacks
on Health Care (SSA)
1mo
(or sooner if events
warrant)
Monthly Cluster de-activation
(sooner if attacks clearly
cease)
Quarterly Cluster de-
activation (or
sooner if attacks
clearly cease)
He
alth
Re
sou
rce
s a
nd
Av
aila
bili
ty
3W Matrix 24h Weekly (or sooner if
new information)
Cluster de-activation Monthly Cluster de-
activation
Partners’ List 24h Weekly (or sooner if
new partners added)
Cluster de-activation Monthly (or sooner if new
information)
Cluster de-
activation
HeRAMS 1mo (services module)
3mo (all modules)
Monthly (or sooner if
new information)
Cluster de-activation Quarterly (or sooner if
new information)
Cluster de-
activation
He
alth
Syst
em
Pe
rfo
rma
nc
e
HMIS 14d (light version)
3-6mo (DHIS-2)
Weekly Never: instead, hand
over to MoH
Monthly Never: instead,
hand over to MoH
Vaccination coverage
estimation
See guidance As needed (see
guidance)
n/a (stand-alone) As needed (see
guidance)
n/a (stand-alone)
Operational Indicator
Monitoring
1mo Monthly Cluster de-activation Weekly Cluster de-
activation
Health Cluster Bulletin 48h Weekly Cluster de-activation Monthly Cluster de-
activation
Ad hoc Infographics 7d (start of service
availability). 24h after
urgent request
Upon request Cluster de-activation Upon request Cluster de-
activation
Collective action for better health outcomes
TIMING AND FREQUENCY
Collective action for better health outcomes
1.0
1.2
Infographics 0.1
0.5Rapid assessment
0.35
0.2
0.2
0.4
0.3
1.5
RESOURCE REQUIREMENTSEstimated number of IMOs required for core services only:
Health Status and Threats
24 h 48 h 7 d 14 d 1 mo 3 mo 6 moOnset
0.2
PHSA 0.2
0.2 0.2 0.1
1.0EWARS
0.2
0.2
Partners’ list
3W
HESPER
HC bulletin
123
# IM
OS
HeRAMS
Collective action for better health outcomes
Integration for Efficiency – Integrated Information
Management Units (IIMUs)
• The best way to achieve these PHIS Standards is through the
integration of all of the existing IM capacity available within WHO
offices into a cohesive Information Management Unit (IMU).
• This model is being promulgated because of the efficiency gain and
maximization of available assets to all programmes including the
Health Cluster.
• This model is also consistent with the WHO Emergency Response
Framework’s Incident Management System (IMS) structure, in which
all information management functions are contained within the
dedicated function of “Information”.
• Should be adapted to context
Collective action for better health outcomes
Integrated Information Management Unit (example)
Collective action for better health outcomes
Integrated Information Management Unit – Tasking
(example)
Collective action for better health outcomes
Code Baseline competency IMO EpidB1 Apply strong understanding of database structures to build and
maintain high-quality, robust databases, while proficiently using majordata management applications, including Microsoft Excel andMicrosoft Access.
CV evidence:
▪Undergraduate or post-graduate degree in a discipline driven byquantitative data (e.g. statistics, software engineering, geography); or
▪Previous experience as main developer and manager of at least onelarge dataset
Y Y
Code Competency HCC PHO IMO Epid
Basic
C1 Understand the humanitarian aid architecture, thecluster approach and inter-cluster coordination ofpublic health information.
Y Y Y
C6 Able to design a survey or assessmentquestionnaire, applying good practices forquestion formulation and layout.
Y Y
TECHNICAL COMPETENCIES
Collective action for better health outcomes
TECHNICAL COMPETENCIES
ROLES COVERED:
• Information Management Officer
• Health Cluster Coordinator
• Public Health Officer
• Epidemiologist
USE THIS COMPETENCY FRAMEWORK FOR:
• Recruitment
• Appraisal, evaluation, management
• Capacity development
• Identify learning gaps
Collective action for better health outcomes
QUESTIONS AND COMMENTS
http://www.who.int/health-cluster/resources/publications/Final-PHIS-Standards.pdf