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Physicians L.E.A.P. L.E.A.P. The Physician LEADERSHIP EXPERIENCE ACCELERATOR PROGRAM (L.E.A.P.)

The Physician LeaDeRSHIp eXpeRIeNCe aCCeLeRaTOR … · the Leadership Experience Accelerator Program (LEAP), an intensive one-year leadership program for physicians to develop and

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Page 1: The Physician LeaDeRSHIp eXpeRIeNCe aCCeLeRaTOR … · the Leadership Experience Accelerator Program (LEAP), an intensive one-year leadership program for physicians to develop and

PhysiciansL.e.a.p.L.e.a.p.

The PhysicianLeaDeRSHIp eXpeRIeNCe aCCeLeRaTOR pROGRaM

(L.e.a.p.)

Page 2: The Physician LeaDeRSHIp eXpeRIeNCe aCCeLeRaTOR … · the Leadership Experience Accelerator Program (LEAP), an intensive one-year leadership program for physicians to develop and

The Creighton Business Institute offers the Leadership Experience Accelerator Program (LEAP), an intensive one-year leadership program for physicians to develop and hone their skills as physician leaders. Based on the National Health Sciences Leadership Academy’s 5E approach to development examine, experience, exposure, education and evaluate L.E.A.P fosters innovative,

critical thinkers to develop their leadership integrity and authenticity. L.E.A.P. is a comprehensive year-long program focusing on rapidly expanding your experience in transforming healthcare while you gain direct practice leading teams to deliver greater healthcare value. Physicians successfully completing the program will earn nine credit hours towards an MBA within Creighton’s College of Business.

necessitating that doctors not only be exceptional, compassionate healers but also skilled leaders.

healthcare in america is becoming increasingly complicated,

enhance your role in healthcare, and call creighton business institute to enroll in leap.

PhysiciansL.e.a.p.L.e.a.p.

Page 3: The Physician LeaDeRSHIp eXpeRIeNCe aCCeLeRaTOR … · the Leadership Experience Accelerator Program (LEAP), an intensive one-year leadership program for physicians to develop and

BusinessInstitute.Creighton.edu • 402.280.2330 • [email protected]

Chris Lowney’s Heroic Leadership describes four core pillars to leadership.

In healthcare, leadership is a shared responsibility, ensuring the patient‘s successful care outcome. Bringing the four pillars of leadership to fruition will help every physician be a leader of modern healthcare.

Leadership is not about personality; it’s about behavior - an observable set of skills and abilities.

Self-Awareness of Strengths, Weaknesses, Values

& World View

individual development

Innovative and Adaptive to a Changing World

pursuing excellence

Engaging with Others to Unlock Potential

authentic team collaboration

Energizing Yourself and Passions with Others

serving others

PhysiciansL.e.a.p.L.e.a.p.

Page 4: The Physician LeaDeRSHIp eXpeRIeNCe aCCeLeRaTOR … · the Leadership Experience Accelerator Program (LEAP), an intensive one-year leadership program for physicians to develop and

To build a career of impact and significance in today’s increasingly collaborative healthcare systems requires professionals to be more than skilled and compassionate healers. It also requires them to be excellent leaders. To accelerate the growth and development of physician leaders, the Creighton Business Institute offers an intensive one-year program for skilled healthcare clinicians working in today’s complex healthcare environment. It is a deliberate, integrated and carefully crafted process which will offer leaders the opportunity to examine, experience, be exposed to, educate and evaluate their roles in today’s healthcare environment. As a result a physician professional

will immediately apply new skills and bring talents to the forefront immediately contributing to healthcare improvement. Educational opportunities are part of this development, but the key to the Physician Leadership Experience Accelerator Program (LEAP) is the integration of multiple opportunities to explore and develop the four pillars of leadership with their immediate application to the healthcare organization and teams. It is both reflective and action-driven. It includes experience and exploration, enhanced by mentoring and coaching.

The end result: the foundation for a career of impact through the four core pillars of leadership.

national health sciences leadership academy 5e approach to development

EXPERIENCE 70%

EXPOSURE 19%

EDUCATION 10%

EVALUATE & EXAMINE 1%

PhysiciansL.e.a.p.L.e.a.p.

Page 5: The Physician LeaDeRSHIp eXpeRIeNCe aCCeLeRaTOR … · the Leadership Experience Accelerator Program (LEAP), an intensive one-year leadership program for physicians to develop and

BusinessInstitute.Creighton.edu • 402.280.2330 • [email protected]

today’s healthcare environment requires a deliberate program to allow for personal growth. the national health sciences leadership academy identified five stages to developing leaderships skills:

PhysiciansL.e.a.p.L.e.a.p.

examine

The initial steps, reflection and setting your plan:

• Awareness of what you need or want to develop. • Assessment & reflection of yourself, your values and your environment.• Defining success - how you will know it.

experience

The next step is relevant learning applied to on-the-job activities — development needs 70% of your time

• Create your opportunities — test your predictions to your results and learn from your successes & mistakes in a safe environment.

• Practice new skills and behaviors deliberately to make them a habit.

exposure

The third stage refers to activities (a fifth-20%-of your development time) where you learn from others. Coaching, mentoring, shadowing and observing others for “best” practices as foundation to create “next” practice

• Allows you to learn from those with more experience.• Invite others to help you develop and mentor others and strengthen your leadership for a more

successful approach.

education

The next stage refers to supplementing and accelerating your learning of new approaches or knowledge (approximately 10% of your development time). This is not the main focus of your development.

• Formal approaches include education, reading or attending lectures.• Practitioner guided simulation, situational or case study exercises.

eValuate

The final stage is reviewing the effectiveness of what you have accomplished using assessment, feedback or reflection. Compare your performance against the success criteria you identified in the examine step. Create your next steps — continuously invest in your development as a critical thinker and leader of healthcare innovation.

Page 6: The Physician LeaDeRSHIp eXpeRIeNCe aCCeLeRaTOR … · the Leadership Experience Accelerator Program (LEAP), an intensive one-year leadership program for physicians to develop and

the targeted outcomes for the year-long physician leap are:

• Develop and understand the diversity of people, their capabilities/strengths, and unlock the potential held in their core mission: to help people

• Provide practical experience in doing what healers do well while creating and leading cohesive teams that communicate, cooperate and collaborate

• Provide an experience for creating and championing teams

• Acquire the capacity to appreciate and respect individual contributions within teams

• Reduce variation, improve quality and use resources

• Develop excellent communication skills that foster creative collaboration

• Gain experience in integrating mission, strategy and tactics; then implementing change in these areas - Mission and goals alignment - Improving quality care - Improving resource utilization - Delivery of relevant research and education

• Direct experience in eliminating waste in healthcare processes with teams to improve performance based outcomes

• Direct experience in fostering the contribution of process experts and using the team approach to rapidly achieve healthcare improvements

PhysiciansL.e.a.p.L.e.a.p.

Page 7: The Physician LeaDeRSHIp eXpeRIeNCe aCCeLeRaTOR … · the Leadership Experience Accelerator Program (LEAP), an intensive one-year leadership program for physicians to develop and

LeadershipHonesty, IntegrityVision Inspiration

Enable & EncouragesDeveloper/Expertise/Competence

ModelingChallenging TWWHADI

(the way we have always done it)

ManagementPlanning & Organization

BudgetingStaffi ng

ControllingProblem Solving

Getting things done through & with other people

Execution & PerformanceImproved Quality Care

Improved Operation (Quality, Cost, Speed, Patient as Customer)

Bottom-up, collaborativeImproved resource utilizationDelivery of relevant research

and education

Mentoring(Internal - Mutual

Selection)

Learning goals(Individual

Development Plan & coaching LEAP

cohort)LEAP Program Sessions

Project(Internal & External) Coaching

including LEAP cohort network

the leadership experience accelerator program integrates the 5e approach

PhysiciansL.e.a.p.L.e.a.p.

Page 8: The Physician LeaDeRSHIp eXpeRIeNCe aCCeLeRaTOR … · the Leadership Experience Accelerator Program (LEAP), an intensive one-year leadership program for physicians to develop and

leap starts with a selection process. the following time line shows the overlap of the program components. the projects are focused and team-based, designed to bring significant improvement to the physician’s operation, while developing the four core pillars of leadership in physician leaders.

program launch leap start

project(s)

coaching

mentoring

physician leadership knowledge accelerator

4th

Quarter1st

Quarter2nd

Quarter3rd

Quarter

PhysiciansL.e.a.p.L.e.a.p.

Page 9: The Physician LeaDeRSHIp eXpeRIeNCe aCCeLeRaTOR … · the Leadership Experience Accelerator Program (LEAP), an intensive one-year leadership program for physicians to develop and

BusinessInstitute.Creighton.edu • 402.280.2330 • [email protected]

physician leadership knowledge accelerator

4th

Quarter1st

Quarter

EXPERIENCE 70%

EXPOSURE 19%

EDUCATION 10%

EVALUATE & EXAMINE 1%

PhysiciansL.e.a.p.L.e.a.p.

Page 10: The Physician LeaDeRSHIp eXpeRIeNCe aCCeLeRaTOR … · the Leadership Experience Accelerator Program (LEAP), an intensive one-year leadership program for physicians to develop and

ORgANIzATIONAL CULTURE, PEOPLE & LEADERShIP

leadershipcompetencies

coaching, mentoring, power &

politics(4 contact hours)

understanding people

(4 contact hours)

leadership, culture & leading change(4 contact hours)

organizational behavior & individual

differences(4 contact hours)

leadership & decision making - organizational

structure & environments. management &

challenges(4 contact hours)

core Values(pillar)

individual development

individual development

individual development

individual development

individual development

mba x x x x x

iom x

abms/accmecompetencies

x x x x

abms moc® x x x x x

PhysiciansL.e.a.p.L.e.a.p.

Through the program’s educational component, specific topics are

addressed throughout the year that foster the leadership development

process and support the projects. It meets learning outcomes and

objectives for demonstrating multiple competencies and certification

maintenance for three key groups. Participants completeing the program

in compliance with the policies of the Graduate College, will earn nine

credit hours towards an MBA within Creighton University’s College of

Business.

Page 11: The Physician LeaDeRSHIp eXpeRIeNCe aCCeLeRaTOR … · the Leadership Experience Accelerator Program (LEAP), an intensive one-year leadership program for physicians to develop and

physician leadership knowledge accelerator project management

leadershipcompetencies

assessing operations

performance & project selection(4 contact hours)

understanding people in the context of the organizational

system(4 contact hours)

getting teams to achieve results(4 contact hours)

project management processes &

knowledge areas(16 contact hours)

business case for change &

selling the idea for consensus

(8 contact hours)

leading strategic programs

requirements alignment

(8 contact hours)

core Values(pillar)

pursuing excellence

pursuing excellence

individual development

pursuing excellence

pursuing excellence

pursuing excellence

mba x x x x x x

iom x x x x x x

abms/accmecompetencies

x x x x x

abms moc® x x x x x x

PhysiciansL.e.a.p.L.e.a.p.

Accreditation Statement:In support of improving patient care, Creighton University Health Sciences Continuing Education is accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education for the healthcare team.

Designation Statement:The Creighton University School of Medicine designates this live activity for a maximum of 112 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Page 12: The Physician LeaDeRSHIp eXpeRIeNCe aCCeLeRaTOR … · the Leadership Experience Accelerator Program (LEAP), an intensive one-year leadership program for physicians to develop and

healthcare operations

leadershipcompetencies

patient safety, Quality assurance

and Quality improvement

(4 contact hours)

communication - crucial

conversation(8 contact hours)

manager’s, leader’s health care team role in healthcare(4 contact hours)

Fiscal leadership in healthcare

(4 contact hours)

accounting, Finance & revenue cycle

in healthcare(4 contact hours)

core Values(pillar)

pursuing excellence

individual development

individual development

serving others serving others

mba x x x x x

iom x x x

abms/accmecompetencies

x x x x x

abms moc® x x x x x

PhysiciansL.e.a.p.L.e.a.p.

Page 13: The Physician LeaDeRSHIp eXpeRIeNCe aCCeLeRaTOR … · the Leadership Experience Accelerator Program (LEAP), an intensive one-year leadership program for physicians to develop and

healthcare operations

leadershipcompetencies

leading healthcare teams (motivation,

delegation, strengths,

empowerment)(4 contact hours)

talent acquisition, development, hr

processes, reviews(4 contact hours)

healthcare business ethics and law / legal(8 contact hours)

negotiation & conflict resolution(8 contact hours)

core Values(pillar)

serving othersauthentic team collaboration

authentic team collaboration

authentic team collaboration

mba x x x x

iom x x x x

abms/accmecompetencies

x x x x

abms moc® x x x x

BusinessInstitute.Creighton.edu • 402.280.2330 • [email protected]

PhysiciansL.e.a.p.L.e.a.p.

Page 14: The Physician LeaDeRSHIp eXpeRIeNCe aCCeLeRaTOR … · the Leadership Experience Accelerator Program (LEAP), an intensive one-year leadership program for physicians to develop and

the creighton business institute’s integrated program combines education, mentoring, networking, coaching and team projects to enable thoughtful development and growth throughout the year. our program brings together leadership, healthcare management and experience to yield measureable change. it offers multiple opportunities to examine, evaluate, educate, for experience and exposure.

assessment tools foster evaluation and examinations. these tools are not deployed all at once as a battery but introduced at critical junctures in the experience process. the crucial team leader profile is deployed as a before and after measure to indicate progress in this critical area. If your organization has adopted assessment and evaluation tools, these can replace the tools listed below:

• cli - leadership index - personal characteristics in a 360 degree review

• tlp - team leader profile - team behavioral traits to promote your team’s innovations with team feedback (done pre and post project)

• emergenetics - Highlights thinking and behavoir patterns

• dnQ - developmental network Quotient - plan your personal professional network

• ethical lens - assesses your ethical perspectives and provides a framework for your ethical leadership

• strengths based leadership - provides a model for your key leadership characteristics

• keirsey assessment - evaluation of behavioral characteristics of people and understanding their impact on team communication

PhysiciansL.e.a.p.L.e.a.p.

Page 15: The Physician LeaDeRSHIp eXpeRIeNCe aCCeLeRaTOR … · the Leadership Experience Accelerator Program (LEAP), an intensive one-year leadership program for physicians to develop and

BusinessInstitute.Creighton.edu • 402.280.2330 • [email protected]

4th Quarter

1st Quarter

1st Quarter

2nd Quarter

3rd Quarter

leap start

project(s)

coachingemergenetics

mentoring

physician leadership knowledge accelerator

cli tlp (pre)

tlp (post)

keirsey

ethical lensstrengths based leadership

the self-awareness of strengths, weaknesses, values & world view are done at critical junctions of the physicians leadership experience accelerator program.

cli cli

dnQ dnQ dnQ

EXPERIENCE 70%

EXPOSURE 19%

EDUCATION 10%

EVALUATE & EXAMINE 1%

PhysiciansL.e.a.p.L.e.a.p.

Page 16: The Physician LeaDeRSHIp eXpeRIeNCe aCCeLeRaTOR … · the Leadership Experience Accelerator Program (LEAP), an intensive one-year leadership program for physicians to develop and

PhysiciansL.e.a.p.L.e.a.p.

BusinessInstitute.Creighton.edu • 402.280.2330 • [email protected]

A COLLABORATION OF: