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The One Minute The One Minute ManagerManager
One Minute Goal SettingOne Minute Goal Setting
8020 Rule 80 of your really 8020 Rule 80 of your really important results will come from important results will come from 20 of your goals20 of your goals
One minute goal setting is a One minute goal setting is a philosophy of ldquono surprisesrdquo-philosophy of ldquono surprisesrdquo-everyone knows what is everyone knows what is expected from the beginningexpected from the beginning
One Minute PraisingOne Minute Praising
Always be open about an Always be open about an employees performanceemployees performance
Praise immediatelyPraise immediately Try and let the employee ldquofeelrdquo Try and let the employee ldquofeelrdquo
how good you feel about their how good you feel about their performanceperformance
Make contact it ensures you Make contact it ensures you care and want them to prospercare and want them to prosper
33rdrd Secret to an Effective Secret to an Effective Manager One Minute Manager One Minute ReprimandsReprimands Reprimanding immediately enables an Reprimanding immediately enables an
understanding of responsibilities and how understanding of responsibilities and how to complete them correctlyto complete them correctly
Always reprimand only their action and Always reprimand only their action and remember to let them know they are remember to let them know they are appreciated It was the performance you appreciated It was the performance you did not likedid not like
Reprimand and Reassurance go hand in Reprimand and Reassurance go hand in hand and are equally importanthand and are equally important
Never leave the latter out it can ultimately Never leave the latter out it can ultimately result in your employees disliking you and result in your employees disliking you and they may attribute mistakes to being worth they may attribute mistakes to being worth lessless
Why One Minute Goal Setting Why One Minute Goal Setting WorkshellipWorkshellip As a manager you have 3 options to As a manager you have 3 options to
choose fromchoose from
You can hire a winner-though they You can hire a winner-though they are hard to find and cost moneyare hard to find and cost money
If you canrsquot hire a winner hire one If you canrsquot hire a winner hire one who has the potential to become a who has the potential to become a winner-and train them systematically winner-and train them systematically to become a winner orhellipto become a winner orhellip
PRAYPRAY
Why One Minute Praising Why One Minute Praising WorkshellipWorkshellip
It is ldquoeffectiverdquoIt is ldquoeffectiverdquo Praising is done ldquoevery timerdquo Praising is done ldquoevery timerdquo
something right is donesomething right is done Always try to create a situation Always try to create a situation
in which you can give a one in which you can give a one minute praisingminute praising
Praising= less turnoverPraising= less turnover
Why One Minute Reprimands Why One Minute Reprimands WorkhellipWorkhellip Feedback on a reprimand is Feedback on a reprimand is
immediate-it helps enhance future immediate-it helps enhance future behaviorsbehaviors
The subordinate lsquohearsrsquo the The subordinate lsquohearsrsquo the feedback-handling one behavior at a feedback-handling one behavior at a time seems more fair and clear to time seems more fair and clear to themthem
The behavior is the only thing that is The behavior is the only thing that is reprimanded-not the value of the reprimanded-not the value of the person themselvesperson themselves
One Minute Goal SettingOne Minute Goal Setting
8020 Rule 80 of your really 8020 Rule 80 of your really important results will come from important results will come from 20 of your goals20 of your goals
One minute goal setting is a One minute goal setting is a philosophy of ldquono surprisesrdquo-philosophy of ldquono surprisesrdquo-everyone knows what is everyone knows what is expected from the beginningexpected from the beginning
One Minute PraisingOne Minute Praising
Always be open about an Always be open about an employees performanceemployees performance
Praise immediatelyPraise immediately Try and let the employee ldquofeelrdquo Try and let the employee ldquofeelrdquo
how good you feel about their how good you feel about their performanceperformance
Make contact it ensures you Make contact it ensures you care and want them to prospercare and want them to prosper
33rdrd Secret to an Effective Secret to an Effective Manager One Minute Manager One Minute ReprimandsReprimands Reprimanding immediately enables an Reprimanding immediately enables an
understanding of responsibilities and how understanding of responsibilities and how to complete them correctlyto complete them correctly
Always reprimand only their action and Always reprimand only their action and remember to let them know they are remember to let them know they are appreciated It was the performance you appreciated It was the performance you did not likedid not like
Reprimand and Reassurance go hand in Reprimand and Reassurance go hand in hand and are equally importanthand and are equally important
Never leave the latter out it can ultimately Never leave the latter out it can ultimately result in your employees disliking you and result in your employees disliking you and they may attribute mistakes to being worth they may attribute mistakes to being worth lessless
Why One Minute Goal Setting Why One Minute Goal Setting WorkshellipWorkshellip As a manager you have 3 options to As a manager you have 3 options to
choose fromchoose from
You can hire a winner-though they You can hire a winner-though they are hard to find and cost moneyare hard to find and cost money
If you canrsquot hire a winner hire one If you canrsquot hire a winner hire one who has the potential to become a who has the potential to become a winner-and train them systematically winner-and train them systematically to become a winner orhellipto become a winner orhellip
PRAYPRAY
Why One Minute Praising Why One Minute Praising WorkshellipWorkshellip
It is ldquoeffectiverdquoIt is ldquoeffectiverdquo Praising is done ldquoevery timerdquo Praising is done ldquoevery timerdquo
something right is donesomething right is done Always try to create a situation Always try to create a situation
in which you can give a one in which you can give a one minute praisingminute praising
Praising= less turnoverPraising= less turnover
Why One Minute Reprimands Why One Minute Reprimands WorkhellipWorkhellip Feedback on a reprimand is Feedback on a reprimand is
immediate-it helps enhance future immediate-it helps enhance future behaviorsbehaviors
The subordinate lsquohearsrsquo the The subordinate lsquohearsrsquo the feedback-handling one behavior at a feedback-handling one behavior at a time seems more fair and clear to time seems more fair and clear to themthem
The behavior is the only thing that is The behavior is the only thing that is reprimanded-not the value of the reprimanded-not the value of the person themselvesperson themselves
One Minute PraisingOne Minute Praising
Always be open about an Always be open about an employees performanceemployees performance
Praise immediatelyPraise immediately Try and let the employee ldquofeelrdquo Try and let the employee ldquofeelrdquo
how good you feel about their how good you feel about their performanceperformance
Make contact it ensures you Make contact it ensures you care and want them to prospercare and want them to prosper
33rdrd Secret to an Effective Secret to an Effective Manager One Minute Manager One Minute ReprimandsReprimands Reprimanding immediately enables an Reprimanding immediately enables an
understanding of responsibilities and how understanding of responsibilities and how to complete them correctlyto complete them correctly
Always reprimand only their action and Always reprimand only their action and remember to let them know they are remember to let them know they are appreciated It was the performance you appreciated It was the performance you did not likedid not like
Reprimand and Reassurance go hand in Reprimand and Reassurance go hand in hand and are equally importanthand and are equally important
Never leave the latter out it can ultimately Never leave the latter out it can ultimately result in your employees disliking you and result in your employees disliking you and they may attribute mistakes to being worth they may attribute mistakes to being worth lessless
Why One Minute Goal Setting Why One Minute Goal Setting WorkshellipWorkshellip As a manager you have 3 options to As a manager you have 3 options to
choose fromchoose from
You can hire a winner-though they You can hire a winner-though they are hard to find and cost moneyare hard to find and cost money
If you canrsquot hire a winner hire one If you canrsquot hire a winner hire one who has the potential to become a who has the potential to become a winner-and train them systematically winner-and train them systematically to become a winner orhellipto become a winner orhellip
PRAYPRAY
Why One Minute Praising Why One Minute Praising WorkshellipWorkshellip
It is ldquoeffectiverdquoIt is ldquoeffectiverdquo Praising is done ldquoevery timerdquo Praising is done ldquoevery timerdquo
something right is donesomething right is done Always try to create a situation Always try to create a situation
in which you can give a one in which you can give a one minute praisingminute praising
Praising= less turnoverPraising= less turnover
Why One Minute Reprimands Why One Minute Reprimands WorkhellipWorkhellip Feedback on a reprimand is Feedback on a reprimand is
immediate-it helps enhance future immediate-it helps enhance future behaviorsbehaviors
The subordinate lsquohearsrsquo the The subordinate lsquohearsrsquo the feedback-handling one behavior at a feedback-handling one behavior at a time seems more fair and clear to time seems more fair and clear to themthem
The behavior is the only thing that is The behavior is the only thing that is reprimanded-not the value of the reprimanded-not the value of the person themselvesperson themselves
33rdrd Secret to an Effective Secret to an Effective Manager One Minute Manager One Minute ReprimandsReprimands Reprimanding immediately enables an Reprimanding immediately enables an
understanding of responsibilities and how understanding of responsibilities and how to complete them correctlyto complete them correctly
Always reprimand only their action and Always reprimand only their action and remember to let them know they are remember to let them know they are appreciated It was the performance you appreciated It was the performance you did not likedid not like
Reprimand and Reassurance go hand in Reprimand and Reassurance go hand in hand and are equally importanthand and are equally important
Never leave the latter out it can ultimately Never leave the latter out it can ultimately result in your employees disliking you and result in your employees disliking you and they may attribute mistakes to being worth they may attribute mistakes to being worth lessless
Why One Minute Goal Setting Why One Minute Goal Setting WorkshellipWorkshellip As a manager you have 3 options to As a manager you have 3 options to
choose fromchoose from
You can hire a winner-though they You can hire a winner-though they are hard to find and cost moneyare hard to find and cost money
If you canrsquot hire a winner hire one If you canrsquot hire a winner hire one who has the potential to become a who has the potential to become a winner-and train them systematically winner-and train them systematically to become a winner orhellipto become a winner orhellip
PRAYPRAY
Why One Minute Praising Why One Minute Praising WorkshellipWorkshellip
It is ldquoeffectiverdquoIt is ldquoeffectiverdquo Praising is done ldquoevery timerdquo Praising is done ldquoevery timerdquo
something right is donesomething right is done Always try to create a situation Always try to create a situation
in which you can give a one in which you can give a one minute praisingminute praising
Praising= less turnoverPraising= less turnover
Why One Minute Reprimands Why One Minute Reprimands WorkhellipWorkhellip Feedback on a reprimand is Feedback on a reprimand is
immediate-it helps enhance future immediate-it helps enhance future behaviorsbehaviors
The subordinate lsquohearsrsquo the The subordinate lsquohearsrsquo the feedback-handling one behavior at a feedback-handling one behavior at a time seems more fair and clear to time seems more fair and clear to themthem
The behavior is the only thing that is The behavior is the only thing that is reprimanded-not the value of the reprimanded-not the value of the person themselvesperson themselves
Why One Minute Goal Setting Why One Minute Goal Setting WorkshellipWorkshellip As a manager you have 3 options to As a manager you have 3 options to
choose fromchoose from
You can hire a winner-though they You can hire a winner-though they are hard to find and cost moneyare hard to find and cost money
If you canrsquot hire a winner hire one If you canrsquot hire a winner hire one who has the potential to become a who has the potential to become a winner-and train them systematically winner-and train them systematically to become a winner orhellipto become a winner orhellip
PRAYPRAY
Why One Minute Praising Why One Minute Praising WorkshellipWorkshellip
It is ldquoeffectiverdquoIt is ldquoeffectiverdquo Praising is done ldquoevery timerdquo Praising is done ldquoevery timerdquo
something right is donesomething right is done Always try to create a situation Always try to create a situation
in which you can give a one in which you can give a one minute praisingminute praising
Praising= less turnoverPraising= less turnover
Why One Minute Reprimands Why One Minute Reprimands WorkhellipWorkhellip Feedback on a reprimand is Feedback on a reprimand is
immediate-it helps enhance future immediate-it helps enhance future behaviorsbehaviors
The subordinate lsquohearsrsquo the The subordinate lsquohearsrsquo the feedback-handling one behavior at a feedback-handling one behavior at a time seems more fair and clear to time seems more fair and clear to themthem
The behavior is the only thing that is The behavior is the only thing that is reprimanded-not the value of the reprimanded-not the value of the person themselvesperson themselves
Why One Minute Praising Why One Minute Praising WorkshellipWorkshellip
It is ldquoeffectiverdquoIt is ldquoeffectiverdquo Praising is done ldquoevery timerdquo Praising is done ldquoevery timerdquo
something right is donesomething right is done Always try to create a situation Always try to create a situation
in which you can give a one in which you can give a one minute praisingminute praising
Praising= less turnoverPraising= less turnover
Why One Minute Reprimands Why One Minute Reprimands WorkhellipWorkhellip Feedback on a reprimand is Feedback on a reprimand is
immediate-it helps enhance future immediate-it helps enhance future behaviorsbehaviors
The subordinate lsquohearsrsquo the The subordinate lsquohearsrsquo the feedback-handling one behavior at a feedback-handling one behavior at a time seems more fair and clear to time seems more fair and clear to themthem
The behavior is the only thing that is The behavior is the only thing that is reprimanded-not the value of the reprimanded-not the value of the person themselvesperson themselves
Why One Minute Reprimands Why One Minute Reprimands WorkhellipWorkhellip Feedback on a reprimand is Feedback on a reprimand is
immediate-it helps enhance future immediate-it helps enhance future behaviorsbehaviors
The subordinate lsquohearsrsquo the The subordinate lsquohearsrsquo the feedback-handling one behavior at a feedback-handling one behavior at a time seems more fair and clear to time seems more fair and clear to themthem
The behavior is the only thing that is The behavior is the only thing that is reprimanded-not the value of the reprimanded-not the value of the person themselvesperson themselves