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The One Minute Manager. One Minute Goal Setting: 80/20 Rule: 80% of your really important results will come from 20% of your goals. 80/20 Rule: 80% of

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Page 1: The One Minute Manager. One Minute Goal Setting: 80/20 Rule: 80% of your really important results will come from 20% of your goals. 80/20 Rule: 80% of

The One Minute The One Minute ManagerManager

One Minute Goal SettingOne Minute Goal Setting

8020 Rule 80 of your really 8020 Rule 80 of your really important results will come from important results will come from 20 of your goals20 of your goals

One minute goal setting is a One minute goal setting is a philosophy of ldquono surprisesrdquo-philosophy of ldquono surprisesrdquo-everyone knows what is everyone knows what is expected from the beginningexpected from the beginning

One Minute PraisingOne Minute Praising

Always be open about an Always be open about an employees performanceemployees performance

Praise immediatelyPraise immediately Try and let the employee ldquofeelrdquo Try and let the employee ldquofeelrdquo

how good you feel about their how good you feel about their performanceperformance

Make contact it ensures you Make contact it ensures you care and want them to prospercare and want them to prosper

33rdrd Secret to an Effective Secret to an Effective Manager One Minute Manager One Minute ReprimandsReprimands Reprimanding immediately enables an Reprimanding immediately enables an

understanding of responsibilities and how understanding of responsibilities and how to complete them correctlyto complete them correctly

Always reprimand only their action and Always reprimand only their action and remember to let them know they are remember to let them know they are appreciated It was the performance you appreciated It was the performance you did not likedid not like

Reprimand and Reassurance go hand in Reprimand and Reassurance go hand in hand and are equally importanthand and are equally important

Never leave the latter out it can ultimately Never leave the latter out it can ultimately result in your employees disliking you and result in your employees disliking you and they may attribute mistakes to being worth they may attribute mistakes to being worth lessless

Why One Minute Goal Setting Why One Minute Goal Setting WorkshellipWorkshellip As a manager you have 3 options to As a manager you have 3 options to

choose fromchoose from

You can hire a winner-though they You can hire a winner-though they are hard to find and cost moneyare hard to find and cost money

If you canrsquot hire a winner hire one If you canrsquot hire a winner hire one who has the potential to become a who has the potential to become a winner-and train them systematically winner-and train them systematically to become a winner orhellipto become a winner orhellip

PRAYPRAY

Why One Minute Praising Why One Minute Praising WorkshellipWorkshellip

It is ldquoeffectiverdquoIt is ldquoeffectiverdquo Praising is done ldquoevery timerdquo Praising is done ldquoevery timerdquo

something right is donesomething right is done Always try to create a situation Always try to create a situation

in which you can give a one in which you can give a one minute praisingminute praising

Praising= less turnoverPraising= less turnover

Why One Minute Reprimands Why One Minute Reprimands WorkhellipWorkhellip Feedback on a reprimand is Feedback on a reprimand is

immediate-it helps enhance future immediate-it helps enhance future behaviorsbehaviors

The subordinate lsquohearsrsquo the The subordinate lsquohearsrsquo the feedback-handling one behavior at a feedback-handling one behavior at a time seems more fair and clear to time seems more fair and clear to themthem

The behavior is the only thing that is The behavior is the only thing that is reprimanded-not the value of the reprimanded-not the value of the person themselvesperson themselves

  • The One Minute Manager
Page 2: The One Minute Manager. One Minute Goal Setting: 80/20 Rule: 80% of your really important results will come from 20% of your goals. 80/20 Rule: 80% of

One Minute Goal SettingOne Minute Goal Setting

8020 Rule 80 of your really 8020 Rule 80 of your really important results will come from important results will come from 20 of your goals20 of your goals

One minute goal setting is a One minute goal setting is a philosophy of ldquono surprisesrdquo-philosophy of ldquono surprisesrdquo-everyone knows what is everyone knows what is expected from the beginningexpected from the beginning

One Minute PraisingOne Minute Praising

Always be open about an Always be open about an employees performanceemployees performance

Praise immediatelyPraise immediately Try and let the employee ldquofeelrdquo Try and let the employee ldquofeelrdquo

how good you feel about their how good you feel about their performanceperformance

Make contact it ensures you Make contact it ensures you care and want them to prospercare and want them to prosper

33rdrd Secret to an Effective Secret to an Effective Manager One Minute Manager One Minute ReprimandsReprimands Reprimanding immediately enables an Reprimanding immediately enables an

understanding of responsibilities and how understanding of responsibilities and how to complete them correctlyto complete them correctly

Always reprimand only their action and Always reprimand only their action and remember to let them know they are remember to let them know they are appreciated It was the performance you appreciated It was the performance you did not likedid not like

Reprimand and Reassurance go hand in Reprimand and Reassurance go hand in hand and are equally importanthand and are equally important

Never leave the latter out it can ultimately Never leave the latter out it can ultimately result in your employees disliking you and result in your employees disliking you and they may attribute mistakes to being worth they may attribute mistakes to being worth lessless

Why One Minute Goal Setting Why One Minute Goal Setting WorkshellipWorkshellip As a manager you have 3 options to As a manager you have 3 options to

choose fromchoose from

You can hire a winner-though they You can hire a winner-though they are hard to find and cost moneyare hard to find and cost money

If you canrsquot hire a winner hire one If you canrsquot hire a winner hire one who has the potential to become a who has the potential to become a winner-and train them systematically winner-and train them systematically to become a winner orhellipto become a winner orhellip

PRAYPRAY

Why One Minute Praising Why One Minute Praising WorkshellipWorkshellip

It is ldquoeffectiverdquoIt is ldquoeffectiverdquo Praising is done ldquoevery timerdquo Praising is done ldquoevery timerdquo

something right is donesomething right is done Always try to create a situation Always try to create a situation

in which you can give a one in which you can give a one minute praisingminute praising

Praising= less turnoverPraising= less turnover

Why One Minute Reprimands Why One Minute Reprimands WorkhellipWorkhellip Feedback on a reprimand is Feedback on a reprimand is

immediate-it helps enhance future immediate-it helps enhance future behaviorsbehaviors

The subordinate lsquohearsrsquo the The subordinate lsquohearsrsquo the feedback-handling one behavior at a feedback-handling one behavior at a time seems more fair and clear to time seems more fair and clear to themthem

The behavior is the only thing that is The behavior is the only thing that is reprimanded-not the value of the reprimanded-not the value of the person themselvesperson themselves

  • The One Minute Manager
Page 3: The One Minute Manager. One Minute Goal Setting: 80/20 Rule: 80% of your really important results will come from 20% of your goals. 80/20 Rule: 80% of

One Minute PraisingOne Minute Praising

Always be open about an Always be open about an employees performanceemployees performance

Praise immediatelyPraise immediately Try and let the employee ldquofeelrdquo Try and let the employee ldquofeelrdquo

how good you feel about their how good you feel about their performanceperformance

Make contact it ensures you Make contact it ensures you care and want them to prospercare and want them to prosper

33rdrd Secret to an Effective Secret to an Effective Manager One Minute Manager One Minute ReprimandsReprimands Reprimanding immediately enables an Reprimanding immediately enables an

understanding of responsibilities and how understanding of responsibilities and how to complete them correctlyto complete them correctly

Always reprimand only their action and Always reprimand only their action and remember to let them know they are remember to let them know they are appreciated It was the performance you appreciated It was the performance you did not likedid not like

Reprimand and Reassurance go hand in Reprimand and Reassurance go hand in hand and are equally importanthand and are equally important

Never leave the latter out it can ultimately Never leave the latter out it can ultimately result in your employees disliking you and result in your employees disliking you and they may attribute mistakes to being worth they may attribute mistakes to being worth lessless

Why One Minute Goal Setting Why One Minute Goal Setting WorkshellipWorkshellip As a manager you have 3 options to As a manager you have 3 options to

choose fromchoose from

You can hire a winner-though they You can hire a winner-though they are hard to find and cost moneyare hard to find and cost money

If you canrsquot hire a winner hire one If you canrsquot hire a winner hire one who has the potential to become a who has the potential to become a winner-and train them systematically winner-and train them systematically to become a winner orhellipto become a winner orhellip

PRAYPRAY

Why One Minute Praising Why One Minute Praising WorkshellipWorkshellip

It is ldquoeffectiverdquoIt is ldquoeffectiverdquo Praising is done ldquoevery timerdquo Praising is done ldquoevery timerdquo

something right is donesomething right is done Always try to create a situation Always try to create a situation

in which you can give a one in which you can give a one minute praisingminute praising

Praising= less turnoverPraising= less turnover

Why One Minute Reprimands Why One Minute Reprimands WorkhellipWorkhellip Feedback on a reprimand is Feedback on a reprimand is

immediate-it helps enhance future immediate-it helps enhance future behaviorsbehaviors

The subordinate lsquohearsrsquo the The subordinate lsquohearsrsquo the feedback-handling one behavior at a feedback-handling one behavior at a time seems more fair and clear to time seems more fair and clear to themthem

The behavior is the only thing that is The behavior is the only thing that is reprimanded-not the value of the reprimanded-not the value of the person themselvesperson themselves

  • The One Minute Manager
Page 4: The One Minute Manager. One Minute Goal Setting: 80/20 Rule: 80% of your really important results will come from 20% of your goals. 80/20 Rule: 80% of

33rdrd Secret to an Effective Secret to an Effective Manager One Minute Manager One Minute ReprimandsReprimands Reprimanding immediately enables an Reprimanding immediately enables an

understanding of responsibilities and how understanding of responsibilities and how to complete them correctlyto complete them correctly

Always reprimand only their action and Always reprimand only their action and remember to let them know they are remember to let them know they are appreciated It was the performance you appreciated It was the performance you did not likedid not like

Reprimand and Reassurance go hand in Reprimand and Reassurance go hand in hand and are equally importanthand and are equally important

Never leave the latter out it can ultimately Never leave the latter out it can ultimately result in your employees disliking you and result in your employees disliking you and they may attribute mistakes to being worth they may attribute mistakes to being worth lessless

Why One Minute Goal Setting Why One Minute Goal Setting WorkshellipWorkshellip As a manager you have 3 options to As a manager you have 3 options to

choose fromchoose from

You can hire a winner-though they You can hire a winner-though they are hard to find and cost moneyare hard to find and cost money

If you canrsquot hire a winner hire one If you canrsquot hire a winner hire one who has the potential to become a who has the potential to become a winner-and train them systematically winner-and train them systematically to become a winner orhellipto become a winner orhellip

PRAYPRAY

Why One Minute Praising Why One Minute Praising WorkshellipWorkshellip

It is ldquoeffectiverdquoIt is ldquoeffectiverdquo Praising is done ldquoevery timerdquo Praising is done ldquoevery timerdquo

something right is donesomething right is done Always try to create a situation Always try to create a situation

in which you can give a one in which you can give a one minute praisingminute praising

Praising= less turnoverPraising= less turnover

Why One Minute Reprimands Why One Minute Reprimands WorkhellipWorkhellip Feedback on a reprimand is Feedback on a reprimand is

immediate-it helps enhance future immediate-it helps enhance future behaviorsbehaviors

The subordinate lsquohearsrsquo the The subordinate lsquohearsrsquo the feedback-handling one behavior at a feedback-handling one behavior at a time seems more fair and clear to time seems more fair and clear to themthem

The behavior is the only thing that is The behavior is the only thing that is reprimanded-not the value of the reprimanded-not the value of the person themselvesperson themselves

  • The One Minute Manager
Page 5: The One Minute Manager. One Minute Goal Setting: 80/20 Rule: 80% of your really important results will come from 20% of your goals. 80/20 Rule: 80% of

Why One Minute Goal Setting Why One Minute Goal Setting WorkshellipWorkshellip As a manager you have 3 options to As a manager you have 3 options to

choose fromchoose from

You can hire a winner-though they You can hire a winner-though they are hard to find and cost moneyare hard to find and cost money

If you canrsquot hire a winner hire one If you canrsquot hire a winner hire one who has the potential to become a who has the potential to become a winner-and train them systematically winner-and train them systematically to become a winner orhellipto become a winner orhellip

PRAYPRAY

Why One Minute Praising Why One Minute Praising WorkshellipWorkshellip

It is ldquoeffectiverdquoIt is ldquoeffectiverdquo Praising is done ldquoevery timerdquo Praising is done ldquoevery timerdquo

something right is donesomething right is done Always try to create a situation Always try to create a situation

in which you can give a one in which you can give a one minute praisingminute praising

Praising= less turnoverPraising= less turnover

Why One Minute Reprimands Why One Minute Reprimands WorkhellipWorkhellip Feedback on a reprimand is Feedback on a reprimand is

immediate-it helps enhance future immediate-it helps enhance future behaviorsbehaviors

The subordinate lsquohearsrsquo the The subordinate lsquohearsrsquo the feedback-handling one behavior at a feedback-handling one behavior at a time seems more fair and clear to time seems more fair and clear to themthem

The behavior is the only thing that is The behavior is the only thing that is reprimanded-not the value of the reprimanded-not the value of the person themselvesperson themselves

  • The One Minute Manager
Page 6: The One Minute Manager. One Minute Goal Setting: 80/20 Rule: 80% of your really important results will come from 20% of your goals. 80/20 Rule: 80% of

Why One Minute Praising Why One Minute Praising WorkshellipWorkshellip

It is ldquoeffectiverdquoIt is ldquoeffectiverdquo Praising is done ldquoevery timerdquo Praising is done ldquoevery timerdquo

something right is donesomething right is done Always try to create a situation Always try to create a situation

in which you can give a one in which you can give a one minute praisingminute praising

Praising= less turnoverPraising= less turnover

Why One Minute Reprimands Why One Minute Reprimands WorkhellipWorkhellip Feedback on a reprimand is Feedback on a reprimand is

immediate-it helps enhance future immediate-it helps enhance future behaviorsbehaviors

The subordinate lsquohearsrsquo the The subordinate lsquohearsrsquo the feedback-handling one behavior at a feedback-handling one behavior at a time seems more fair and clear to time seems more fair and clear to themthem

The behavior is the only thing that is The behavior is the only thing that is reprimanded-not the value of the reprimanded-not the value of the person themselvesperson themselves

  • The One Minute Manager
Page 7: The One Minute Manager. One Minute Goal Setting: 80/20 Rule: 80% of your really important results will come from 20% of your goals. 80/20 Rule: 80% of

Why One Minute Reprimands Why One Minute Reprimands WorkhellipWorkhellip Feedback on a reprimand is Feedback on a reprimand is

immediate-it helps enhance future immediate-it helps enhance future behaviorsbehaviors

The subordinate lsquohearsrsquo the The subordinate lsquohearsrsquo the feedback-handling one behavior at a feedback-handling one behavior at a time seems more fair and clear to time seems more fair and clear to themthem

The behavior is the only thing that is The behavior is the only thing that is reprimanded-not the value of the reprimanded-not the value of the person themselvesperson themselves

  • The One Minute Manager