The NAFN ServiceThe NAFN Service

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British Parking Association – North EastBritish Parking Association – North East

NAFN Vision

“To be recognised as a centre of

excellence in providing data and intelligence to members in all areas of their work connected to

the protection of the public purse & assisting members in the provision of effective corporate

and financial governance.”

NAFN Introduction

• ‘One Stop’ – largest shared service • Set up in 1996• 324 members [80% Including 9 unitary authorities]• LA staff – 26 [Intelligence Officers & Support staff –Not

investigators]• Funded through voluntary membership• Non-profit making Organisation• Two offices – UK North [Tameside] & UK South [Brighton]• Senior counsel, Compliance & formal complaints process• We apply and monitor our business systems and management

to ensure compliance, efficiency, quality and continued professionalism

Data enquiry services

• Secure, on-line data service• Single Point of Contact • We deliver efficiency savings• Ensure legality • Recognised as the preferred single point of contact

by – DWP – Home Office + the Interception of Communications

Commissioners Office – DVLA

NAFN Services

• Social Security Fraud Act 2001

• Regulation of Investigatory Powers Act 2000

• Foreign Vehicle Service• DVLA Vehicle Keeper Details• General Enquiries – DPA/Open Source

NAFN General Service

• TV Licensing • Sky TV

• EBay• Passport & Immigration• Sanctions Database (PCP)• National Alert / CIFAS

• DVLA online (24hr return)• Driving Licences

• Foreign Vehicles• Vehicle Blocking• Vehicle Finance

• Credit Files• Land Registry• Scottish Land Registry• General Registry Office• Company/Director

information

NAFN Foreign Vehicle Enquiry Service

• Operational early 2009!• Lots of interest• No gain – no fee• SPARKS briefed

NAFN Foreign Vehicle Enquiry Service

• Trace, Issue & Collect RT Penalties issued to FV including Parking, Road Tolls, Congestion Traffic & Speeding.

• Work on Behalf of over 450 issuing authorities in 10 European Countries

• Access to over 20 Vehicle Licensing Authorities in Europe (inc. Germany, Italy, Spain, Eire & N.I. etc…) except France no access.

• Involvement in ANPR operations ability to check data held on EPC system and recover where applicable.

POLAND

FINLAND

SWEDEN

NORWAY

IRELAND

NETHERLANDS

LITHUANIA

LATVIA

ESTONIA

DENMARK

ICELAND

BELARUS

UNITED

KINGDOM

FRANCE

SPAIN

GERMANY

ROMANIA

MOLDOVA

BULGARIA

ALB.

F.Y.R.O.M.PORTUGAL

GREECE

TURKEY

ITALY

SWITZ.

BOSNIA ANDHERZEGOVINA

HUNGARY

SLOVAKIACZECH REPUBLIC

AUSTRIA

BELGIUM

LUX.

SERBIA AND

LIECH

UKRAINE

Crete

Rhodes

MONTENEGRO

SLOVENIA

CROATIA

RUSSIA

Vehicle Licensing Authorities

Civil Contravention Access

• Åland• Austria• Belgium• Czech Republic• Denmark• Estonia• Finland• Germany• Gibraltar• Great Britain• Hungary• Ireland• Iceland• Isle of Man• Italy• Lithuania• Jersey• Macedonia• Malta• Netherlands• N Ireland• Norway• Poland• Portugal• Romania• Slovakia• Spain• Sweden• Switzerland

85% EU population

NAFN Foreign Vehicle Enquiry Service

• Process over 5.0 million in 2010• Average recovery 40-50%

– Without instigating any legal proceedings

• Issued over 200,000 PCNs to FRVs for TfL– Recovered £1,000,000 pa (avg) in last 4 years

• Congestion Charge compliance increased by 30% for FRVs– Demonstrates willingness to pay and reduce future penalties

EPC Core Process

Raw DataPictures &

Contravention

EPC VLA

International Notification

Process

Customer Service

PaymentsRepresentations

Reporting

Further Action/Instruction

1st Notification2nd Notification3rd Notifcation

Debt Collection Letter

18 European Languages 10 Currencies

NAFN Foreign Vehicle Enquiry Service

• Ability to trace & track all notices issued.• EPC Tracker availability

– Allows the tracking of vehicles that have committed a contravention across UK

• Free training provided for Civil Enforcement Officers• IT can be tailored to meet clients needs without

charge. e,.g Low Emissions Zone (LEZ)

NAFN Foreign Vehicle Enquiry Service

• Free Trial– Send all cases where current methods have failed.– No charge

Credit Files

• Debt Recovery/Tracing -– Experian plus also other more comprehensive searches if

you use S35 for legal proceedings

• Sample Report

Other Services & Projects on the go

• DVLA Vehicle Keeper Overnight Service• Alerts & Newsletters• Blue Badge System• Online Access to Credit Files

NAFN Website Portal

• Double firewall with 4 factor authentication

NAFN Website Portal

• Double firewall with 4 factor authentication• SCN Compliant Code of Connection• Operational for RIPA / DPA / SSFA/DVLA• Online tracking of your request • Alerts, Policy Library, RIPA, Discussion Forum• LA Directory• Online Guidance Manual

• Register on NAFN website www.nafn.gov.uk

Summary

• NAFN exists to support members:– Prevent and detect crime & reduce fraud– Reduce debt, – Provide effective corporate & financial governance

• We will:– provide an expert “single point of contact” for all data

enquiries– Design and implement intelligence services – Help share good practice

Walkthrough

Thanks for listening

Contact

Mark Astley Tel: 0161 342 3662

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