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The Management Series Faculty Staff Hum an R esources “Committed to understanding and delivering value-added customer service that contributes to our customers’ overall success” Your NU Values Partners Brought to you by: The Training and Development Team Good Morning, and Welcome!

The Management Series “Committed to understanding and delivering value-added customer service that contributes to our customers’ overall success” Your

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The Management

Series

Faculty Staff

Human Resources

“Committed to understanding and delivering

value-added customer service that contributes

to our customers’ overall success”

Your NU Values Partners

Brought to you by:The Training and Development Team

Good Morning, and Welcome!

THE MANAGEMENT SERIES

UNMC Manager’s Role in

Compliance and SafetySession VII

May 12, 2005

Facilitated by:

UNMC Campus Compliance Partnership

Faculty Staff

Human Resources

“Committed to understanding and delivering

value-added customer service that contributes

to our customers’ overall success”

Your NU Values PartnersBrought to you by:

Agenda

• Welcome and Introduction

• “Just Get ‘er Done”• UNMC Regulatory

Environment and Structure

• Areas of Compliance– Human & Animal Research– Sponsored Programs

Administration– Conflict of Interest

• Break: and Class Photo• Human Resources• Environment & Safety• Contracts• Privacy/Information

Security• Manager’s Role Exercise• Session Wrap-up

“Just Geth’er Done!”

UNMC Regulatory Environment & Structure

By Sheila Wrobel, JD, MBAUNMC Compliance Officer

Privacy Officer/Research Integrity Officer

What is Compliance?

• Dictionary definitions: – Observance of official requirements – Conformity in fulfilling official requirements

• Ensuring UNMC meets regulatory requirements related to its teaching, research, patient care and outreach mission

UNMC Compliance

UNMC Regulatory Environment

Research Subjects Protection

Human Subjects o45 CFR Part 46oFDAoNIHAnimal Subjects oGuide for the Care & Use of Laboratory Animals (NRC)

Sponsored Programs

OMB Circular A-21OMB Circular A-110

False Claims ActMedicare/Medicaid

Intellectual Property & IntegrityPatentsCopyrightServicemark, Trademark/name

Safety/Environment OSHA (includes BBP)

Life Safety Code Biosafety Chemical Safety Radiation Safety EPA

Employment FLSACivil RightsADAADEAImmigration

Information Privacy & SecurityFERPAHIPAAGLBAPrivacy Act

Medical EducationAccrediting Agencies (ACGME, etc.)Several others

Tax Issues

IRC NE Regs

Interface w/ NMC & UMA

JCAHOMedicare/caid

Conflict of Interest

ResearchEmploymentIPOther

Why is Compliance Important?

• As a public institution, we have a duty towards the community we serve

• We must be good stewards of tax dollars: NE state revenue, federal grants, Medicare & Medicaid

• In alignment with NU Values: accountability • Protects research subjects from harm & injury • Ensures proper use of grant funds and other resources

Penalties for Noncompliance• Harm to others

• Fines

• Imprisonment

• Lawsuits

• Loss of certification

• Suspension of research activities

• Loss of reputation

• Bad publicity

• Loss of ability to make grant-related decisions at the University-level

Individuals can be held personally liable under

several laws applicable to UNMC

Recent Compliance Settlements • Apr 2005: UAB settles for 3.39 million for clinical

trial billing and effort reporting false claims

– Double billed Medicare & grant for same services – Didn’t properly document time spent on grant

work

• Feb 2005: Florida International settles for $11.5 million for effort reporting and grant

management issues

• Feb 2005: UPENN & CNMC settle for 500,000 each for false claims related to Jesse Gelsinger case

Evolution of Compliance Programs

• Government demands accountability of public funds– Department of Defense scandals– Securities scandals – Medicare & Medicaid fraud – Federal grant accounting– Corporate fraud scandals

FALSE CLAIMS ACT LIABILITYFALSE CLAIMS ACT LIABILITY

Those who knowingly submit, or cause another person or entity to submit, false claims for payment of government funds are liable for three times the government’s damages plus civil penalties of $5,500 to $11,000 per false claim.

Passed in Civil War era

Historically applied to defense industry

1990’s: applied to Medicare/Medicaid claims

Late 90’s: applied to federal grants:• Expenses not adequately documented as required by the terms and

conditions of the grants • Overstated time spent by researchers on federally-sponsored projects• Double-billing grant & Medicare for clinical trials

False Claims Act Liability • “Knowingly” element of FCA is met when

individuals sign certifications on claims to the

federal government (i.e. grant applications, Medicare/Medicaid claims) that information is

correct and regulations are being followed, but the government finds that erroneous charging is occurring

• No “intent to deceive” is required—ignorance of complex billing requirements is not a defense!

• Qui-Tam Relator provisions allow whistleblowers to receive a proportion of funds recovered by the govt

“Studies estimate the fraud deterred thus far by the qui tam provisions runs into the hundreds of billions of dollars. Instead of encouraging or rewarding a culture of deceit, corporations now spend substantial sums on sophisticated and meaningful compliance programs. That change in corporate culture – and in the values-based decisions that ordinary Americans make daily in the workplace --may be the law’s most enduring legacy”

-- Senator Grassley (R-IA)

Federal Compliance Guidance provides Direction

1. Federal Sentencing Guidelines: • Revised in October 2004• Organizations must “promote an organizational

culture that encourages a commitment to compliance with the law”

• Organizational leadership is responsible for compliance & understanding the organization’s compliance status

• Provides elements of an effective compliance program

2. DHHS Model Compliance Plans

• 14 model plans published for health care related entities since 1995

• DHHS plans to issue guidance for NIH grant recipients in FY05

• Contain 7 elements of an effective compliance program

7 Elements of an Effective Compliance Program

1. Compliance Officer & Compliance Committee2. Compliance Plan3. Training and education4. Effective lines of communication (hotline)5. Internal Monitoring & auditing6. Enforce standards7. Respond promptly to detected problems

2005 DHHS Office of the Inspector General Work Plan Implementation of select agent regulations by University

laboratories

Time and effort reporting compliance

Privacy of medical records of persons participating in NIH-funded clinical trials

Review of adverse event reports by IRBs

Pursue False Claims Act cases against institutions which receive grant funds from NIH & other PHS agencies

UNMC Compliance Program Structure• Compliance Officer position created in Jan 04

– Reports to Vice Chancellor of Academic Affairs

• UNMC has subject matter experts in several areas who are responsible for implementing subject-specific programs (see list)

• Compliance dept provides structure; ensures compliance risk areas are being addressed; investigates concerns

• See Compliance link on UNMC homepage • Compliance Committee created in Jun 04

UNMC Compliance Committee Members

Dr. Peter Gwilt, COP Carol Kirchner, B&FDr Susan Noble Walker, CON Deb Vetter, SP AdministrationDr Mike Molvar, COD Gail Paulsen, IRBDr Ira Fox, COM Matthew Winfrey, EppleyDr Wayne Stuberg, MMI Sharon Welna, IT ServicesJohn Russell, Human Resources Nick Combs, Facilities

Rick Spellman, Assoc. Gen Coun. Kathy Carlson, Compliance Leonard Agneta, IP Office Sheila Wrobel, Compliance

Marci Baker, UMACindy Owen, The Nebraska Medical Center

UNMC Compliance Hotline Established

• One of many channels available to communicate compliance concerns

• See UNMC Policy 6108, “Compliance Hotline Policy & “Reporting Compliance Issues” poster

• National Hotline Services; operates 24 hours a day/7 days a week

• Reports can be made anonymously • Caller can receive a response to concerns • Phone Number: 1-866-568-5430

36 Functional Areas Assessed to determine Compliance Status

• Questionnaires completed by subject matter experts – Assessed regulatory requirements– Identified oversight committees– Monitoring conducted to verify compliance

• Reviewed by Compliance Committee (in progress)

• Corrective action plans developed as needed

Conflict of Interest Committee Created

• Dr. Crouse is the chair

• He will explain more later!

Several New/RevisedPolicies & Procedures

• UNMC Compliance Program • Government Investigations• Research Integrity • Code of Conduct (draft) • Appropriate Use of Human Anatomical Material

(draft) • Contracts (draft)

Located in UNMC on-line

Policies & Procedures manual

Examples of Compliance Initiatives

• Clinical Trial Research Billing Work Group• Identified by Medicare Fiscal Intermediary as area needing

improvement• Tools developed to improve communication across continuum

so grants & third party payers are properly billed • Education & pilot of new tools in selected areas in May 05

• Sponsored Programs Work Group• Improve effort reporting, cost sharing & cost transfer systems • Develop consistency across departments• Provide education on proper procedures

Compliance Strategy • See UNMC Compliance Strategy handout • 2005-06 goals:

– Develop monitors in risk areas– Provide UNMC leadership with summary of

indicators

• Incorporate compliant systems into everyday work—make it easier for UNMC staff to do the right thing

• Provide education on complex areas

Our Responsibilities

• Understand and follow laws & regulations related to our duties

• Ask questions if we do not understand regulatory requirements

• Report conduct that may violate the law

Compliance is vital to maintain UNMC’s reputation of integrity & excellence in teaching, patient care and outreach.

Areas of Compliance

• Human and Animal Research

• Sponsored Programs Administration

• Conflict of Interest

• Panel Discussion (Questions & Answers)

Human and Animal Research Compliance

Gail A Paulsen, RN, BSN, CCRC

IRB Compliance Coordinator

Human Subject Research

HHS Definition of Human Subject

Human subject means a living individual about whom an investigator (whether professional or student) conducting research obtains (1.) data through intervention or interaction with the individual, or (2.) identifiable private information.

45 CFR 46.102(f)

HHS Definition of Research

Research means a systematic investigation, including research development, testing and evaluation, designed to develop or contribute to generalizable knowledge.

45 CFR 46.102(d)45 CFR 46.102(d)

UNMC Institutional Review Board (IRB)

The IRB must review and approve all human subject research conducted by faculty, students, staff or others at UNMC, UNO, and The Nebraska Medical Center.

If there is any intent to present or publish outside the “walls” of this Institution, IRB approval must be obtained.

Additional Review Requirements

• Eppley Cancer Center Scientific Review Committee (SRC): Review all cancer related studies conducted by UNMC faculty.

• Pharmacy & Therapeutics (P&T) Committee: Review of all research proposals involving investigational or marketed drugs.

• Institutional Biosafety Committee (IBC): Review all research involving recombinant DNA.

**Where applicable, IRB approval is contingent upon approval by these committees.**

Federal Regulations Guiding Human Subject Research

HHS regulations under 45 CFR 46 Subpart A (Common Rule) Subpart B (Pregnant Women & Fetuses) Subpart C (Prisoners) Subpart D (Children)

FDA regulations under: 21 CFR 50 (Informed Consent) 21 CFR 56 (IRBs) 21 CFR 11 (Electronic Records & Signatures) 21 CFR 312 (Investigational New Drugs) 21 CFR 812 (Investigational Device Exemptions) 21 CFR 814 (PMA of Devices)

Federal Agency Compliance Monitoring

• HHS Office of Human Research Protection (OHRP)

• Food and Drug Administration (FDA)• Office of the Inspector General (OIG)

Why is there increased emphasis on compliance?

Jesse Gelsinger dies September 17, 1999.

Gene Therapy Goes on Trial

Is this the future?

• Increased oversight by federal agencies.

• Increased fines and penalties for noncompliance and research misconduct.

• Increased incidents of closure of human subject research programs and loss of federal funding.

• Loss of public trust.

Questions about IRB requirements?

• Visit the IRB website at: www.unmc.edu/irb.

• Call the Office of Regulatory Affairs at:

559-6463

Research Involving the Use of Animals

Ethical “heart” of the debate

Animals are exploited by scientists in research.

vs.

Animal research is necessary for advancement

of science and human welfare.

Regulations Guiding Research with Animals

The 1989 Animal Welfare Act (AWA) regulations were issued to enforce the revised animal welfare act of 1985 (PL 99-198).

(USDA) AWA regulations require research facilities to establish Institutional Animal Care and Use Committees (IACUCs). Requirements similar to the PHS policy.

Importance of the IACUC

The IACUC helps protect the ability of investigators to use animals in research. The IACUC is society’s gatekeeper.

The IACUC Ensures

Use of a live animal model is required

Number of animals to be used is minimized

Pain, discomfort, distress is avoided or minimized

The research has sufficient scientific value

The ethical cost-benefit relationship is acceptable

Protocol approved

Federal Agency Compliance Monitoring

USDA

• Assures compliance with the Animal Welfare Act (AWA).

• Compliance is monitored by active inspection program carried out by veterinary medical officers.

• Serious noncompliance procedures include civil penalties, “cease and desist” orders, or confiscation of animals.

Office of Laboratory Animal Welfare (OLAW)

• Part of the NIH. Responsible for the PHS policy on Humane Care & Use of Laboratory Animals.

• Conducts site visits and evaluates allegations of noncompliance.

• Sanctions for continued noncompliance include exclusion of individual projects to withdrawal of approval of the institution’s Animal Welfare Assurance.

Questions about IACUC requirements?

• Visit the website at:

www.unmc.edu/iacuc

• Call the Office of Regulatory Affairs:

559-3573

TH

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TH

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THE

THE ND

Sponsored ProgramsCompliance

Carol Kirchner

Stewart Abelbeck

Crystal Miller

Sponsored Programs Compliance

• Set up

• Management

• Closing

Life Cycle of a Grant/Contract

Set-up

• Process

• Cost Share

• Institutional Base Salary

Process

SPAdministration – Process

• Verify accuracy of documents– Award documents– Internal Budgets– IRB– IACUC– IBC

• Assign WBS#• Prepare checklist(s)• Communicate with SPAccounting and

department

SPAccounting – Process

• Entered in SAP

• Budget

• Payroll Funding Changes

• Cost Sharing

SPA Accounting - Process

• Billing

• Cost Transfer Forms

Cost Share

SPAdministration – Cost Share

• Verify cost share source

• Track cost share effort

• Discourage unnecessary cost share

• Advise department’s selection of cost share times

SPAccounting – Cost Share

• Recording and Tracking Cost Share

- Cost Share Cost Center (Companion Account)

- Cost Share Table

• Financial Reporting

Institutional Base Salary

SPAdministration – IBS

• Verify– Salaries– Employee status– Salary components

• Wage codes• UMA• VA

SPAccounting – IBS

• Payroll Charged

• Effort Reporting

Federal Regulations

• Office of Management & Budget (OMB) Circulars– A-21– A110– A-133

• Establish cost principles, administrative requirements and audit requirements

Cost Accounting Standards

• Consistent – like expenses must be treated the same in like circumstances

• Reasonable – a prudent person would have purchased this item and paid this price

• Allocable – expenses can be allocated to the activity based on benefit derived, cause and effect or other equitable relationship

• Allowable – not specified as unallowable by sponsor guidelines

Allowable

• Reasonable

• Given consistent treatment

• Conform to limitations and exclusions set forth in OMB A-21

• Does the award notice have any special limitations?

Unallowable Costs

• UNMC Unallowable Costs Policy #6013

• Two Categories:– Typical Unallowable Expenses

• Alcohol• Food• First-class airfare

– Typical Unallowable Activities• Fund-raising• Parties and entertainment

Effort Reporting

• Committed Effort

• Managed Effort

• Expenditures

• PARS

• Effort Certification

SPAdministration – Effort Reporting

• Committed Effort– As promised in the application

• Managed Effort– Change during the course of the award

• >25%• <25%

SPA Accounting – Effort Reporting

• Salary Expenditures

• PARS

• Effort Certification

Close Out and F&A Costs

• Revenue• Residual Funds• Approval of F&A waivers or reductions• Allowable Charges• Balancing accounts• Final Reports

– Technical– Financial

• Closing in SAP

SPAdministration - Revenue

• Revenue– Reporting

• Board of Regents• Public Relations • Strategic Plan Reporting

• Process– Reduction or Additional Funds Budgets– Close in SPAdmin. Database and forward to

SPAccounting– Terminal Close-outs only

SPAccounting - Revenue

• Reasonable

• All Revenue Billed & Recorded

• Balance to Budget

SPAccounting – Expenditures

• All charges recorded

• Reasonable

• Allowable– Major Project Designation– Review Charges for Unallowable– Cost Element Group– Cost Transfer Form

SPAdministration – Residual Funds

• Residual Funds– Sponsor guidelines – 25% rule– Approval in excess of rule

SPAccounting – Residual Funds

• Move residual funds minus F&A to 37 accounts

• Return residual funds to sponsor if required

SPAdministration – Final Technical Reports

• Final Reports– Technical reports– Final Invention Statements

SPAccounting – Final Financial Reports

• Financial Status Reports

• Other forms of financial reports

PotentialConflicts of Interest (COI)

and Consultingin Biomedical Research

David Crouse, Ph.D.

May 12, 2005

Why is Conflict of InterestSuch a BIG DEAL?

Pharmaceutical Industry FACTSJAMA 283:373-380, 2000

> Pharmaceutical Industry spends $11 billion/yr on promotion and marketing (1999-2000)

> Nearly $5 billion/yr of that spent by sales reps

> This represented $8,000 - $13,000 per physician in 1999 - 2000

W H Y ???

TO HAVE INFLUENCE!!!

“Financial Indigestion”JAMA 284:2156-7, 2000

“Deans of medical schools and training programdirectors must do a better job of addressing

conflict of interest.

Where professionalism is concerned,they must teach that there is no free lunch.

No free dinner.Or textbooks.

Or even a ballpoint pen.”

Jerome Kassirer, MD - former Editor of JAMA

Entire Issue of May 31, 2003devoted to the relationships

between

“Doctors and theDrug Industry”

The Cover of the JournalDepicts

“Pigs and Reptiles”(including one sick lookingGuinea Pig with an IV line)

British Medical Journal“BMJ”

NEJM 351: 1891-1899, Oct 28, 2004

“The past two years have witnessed extraordinaryregulatory ferment in the area of conflicts of interestinvolving physicians, especially conflicts arising inrelationships with the pharmaceutical industry.Professional regulatory bodies, the pharmaceuticalindustry, and the government have all decided thatphysicians and drug manufacturers need strongeradvice bout appropriate relationships.”

Opening Paragraph

Where do you think that this will go?

What is usually NOT a Financial COI?

1. A fair market wage for the time, effort and skill required to conduct the study.

2. Sponsor coverage of the actual cost of the study.

3. Owning “mutual funds” that have holdings related to the sponsor(s)

4. Some situations of consultation with a sponsor of your research.

Conflict of Interest - NIH Policy

“ … require institutions to:

maintain a written, enforced policy on financial conflictof interest; (UNMC Policy now in REVISION)

inform research investigators of that policy, theassociated reporting responsibilities, and related federalregulations;

report to awarding offices the existence of anyconflicting interest(s) and assure that the interest(s) havebeen managed, reduced, or eliminated in accordance withthe regulations.”

http://grants.nih.gov/grants/guide/notice-files/not95-179.htmlRestated as OD-00-040 in the June 5, 2000 NIH Guide

Conflict of Interest Policy - UNMC

Revised Statutes of Nebraska, Section 49-14, 101

“No … public employee shall use that person’s officeor any confidential information … to obtain financial gain,other than compensation provided by law, for himself orherself, a member of his or her immediate family or abusiness with which the individual is associated…” and,“No … public employee shall use personnel, resources,property, or funds under that individual’s official care andcontrol, other than in accordance with prescribedconstitutional, statutory, and regulatory procedures,or use such items, other than compensation providedby law, for personal financial gain …”

Conflict of Interest Policy - UNMC

RP-3.2.8 Conflict of Interest (RP 54-65)

Section 1: “… the University, while striving to promote

research internally and transfer technology externally,

must safeguard against the use of public funds for private

gain, conflicts of interest, conflicts of commitment, or

interference with university duties in situations involving

faculty, staff, students and the institution itself. The

University must also prevent violation of the tenets of

fundamental fairness.”

Confidential Disclosure of Interest

Submitted withALL

grant and contractapplications

Evaluated by:

Chair, Dean or Director,Vice Chancellor,

& possiblyCOI Committee

Disclosure of Interest Policy

Series of Nine “YES or NO” Questions (expand answer if YES):

> Consulting arrangements with Sponsor [Describe]> Financial remuneration from Sponsor [Amount, Period]> Personal loans from Sponsor or employee of Sponsor [Amount]> Other rewards from Sponsor (gifts, honorarium, etc.) [Describe]> Other relationships with Sponsor (boards, travel, etc.) [Describe]

> Direct or indirect financial benefit to you or immediate familyas a result of agreement with Sponsor [Describe, Amount]

> Ownership by you and immediate family, in aggregate greaterthan 5% or greater than $2,000 in equity of Sponsor’scompany OR a competitor [Describe, Amount]

> Sponsor ownership or rights to IP [Describe]

> Restrictions on dissemination of results [Describe]

Outside Employment Policy

Full time faculty are “... encouraged to engage in

professional activities outside the University

as a means of broadening their experience and

keeping them abreast of the latest developments

in their specialized fields; provided such activities

do not interfere with their regular duties at the

University, or represent a conflict of interest.”

BOR Bylaws 3.4.5

Permission to Engage inProfessional Activity Outside the University

SubmittedPRIOR TO

participationin outsideactivity.

Evaluated by:

Chair,Dean or Director,Vice Chancellor

& possiblyBOR

Outside Activity Permission NOT REQUIRED for:

> Honoraria for speaking engagements at professional meetings or in other academic settings

> Payment of expenses for travel to professional meetings, CME sessions, study sections, etc.

> Serving on the Advisory Board, Editorial Board, etc., for a professional organization, journal or academic institution

> Royalties for books or similar products of your academicprofessional activity

> Incidental and minor use of university facilities and resources (receiving e-mail or calls, library access, etc.)

> Unpaid volunteer professional activities

Outside Activity Permission IS REQUIRED for:

> Honoraria for speaking/consulting activity at the workplace of a pharmaceutical company

> Payment of expenses for travel to a pharmaceutical company workplace

> Serving on a Scientific Advisory Board or Governing Board of a pharmaceutical company

> Recurring and major use of university facilities and resources (sending e-mail, mail or making calls; copying at University cost; assigning a secretary/technician to support your consulting related work without compensation)

> Paid professional activities: Expert witness; running an editorial office at the University; industry CONSULTANT)

Outside Activity Requiring BOR ApprovalPRIOR to Engaging in the Activity

(a) Accept retainer fees or other remuneration on permanent or yearly basis as a professional consultant;

(b) Accept professional employment requiring more than an average of 2 days/month during their full-time employment;

(c) Charge fees for work performed in University buildings with University equipment and materials;

(d) Provide professional services for remuneration to departments or agencies of state government.

Personal Consulting Contracts

> Obviously allowed, even encouraged

> Disclosed on “Professional Outside Employment” form

> Hard for UNMC to fully oversee

> Language in such contracts is FACULTY responsibility

> Vice Chancellor’s Office or IP Office will review if asked

> Income from such contracts is YOUR responsibilitywith respect to tax implications

Conflict of Interest or CommitmentThe focus of many agencies

Recent Reports and Recommendations from:

> Food and Drug Administration; Mar, 2001

> Association of American Universities; Oct, 2001

> Intl. Committee of Medical Journal Editors; Oct, 2001

> US Gen Acctg Office; Nov, 2001 & Nov, 2003

> Assoc of American Med Colleges; Dec, 2001 & Oct 2002

> National Institutes of Health (Draft Rpt): May 5, 2004

> University of Nebraska; Fifth Version in Review now

• PHS Regs on COI at 42 CFR, Part 50, Subpart F & 45 CFR, Part 94

http://grants.nih.gov/grants/policy/emprograms/overview/ep-coi.htm

• FDA Regs on COI at 21 CFR 54,312,314,320,330,601,807,814,860

www.fda.gov/oc/guidance/financial(dis.html)

• NSF Policy on COI at 60 FR.132,35809, July 11, 1995

www.nsf.gov/nsf/nsfpubs/gpm95/ch5.htm#ch5-6

• AAU Report and Recommendations on COI , October 2001

www.aau.edu/research/COI.01.pdf

• GAO Report on COI to US Senate, November 2001

www.gao.gov/new.items/d0289

• AAMC Policy and Guidelines on COI, December 2001

www.aamc.org/members/coitf/

COI on the Web

Break

• Refreshments

• Class of 2005 Photo Shoot

Human Resources

Compliance Role

• Compliance Supports Strategic Objectives

– Employee Satisfaction and Commitment– Reducing Turnover– Increasing campus diversity (under-

represented minorities)

Major Federal Employment Laws

• Equal Pay Act• Title VII, Civil Rights Act• Executive Orders 11246, 11375• Age Discrimination in Employment Act• Vocational Rehabilitation Act• Pregnancy Discrimination Act• Americans with Disabilities Act• Homeland Security Act• Immigration Reform & Control Act• Fair Labor Standards Act

Immigration Reform & Control Act

• Authorization for Employment• Form I-9 Receipt and Maintenance Procedure

– Review of Bold Font on Procedure

Obligation:• Timely and Complete forms• Follow-up with contacts from Staffing• Exposure from violations is significant

Fair Labor Standards Act

• Establishes guidelines and rules for those jobs which are “non-exempt” from the regulations:– the keeping of time records– the payment of overtime – the minimum wage

• New rules published April 23rd

– Defining who is “exempt” and who is “non-exempt” from the regulations

Summary of Changes

• Modified Salary Test– An increase in the “threshold” annual salary level to

$23,660, which, if below, the employee must be classified as non-exempt from the FLSA regulations

• Revised “Duties” test– Hire and fire, and/or, make significant

recommendations– Discretion and independent judgment exercised with

respect to matters of significance– Enhanced examples of activities

Implications?

• NACUA suggest the DOL “targeting” academic institutions

• DOL has established audit teams

• NACUA and other professional/legal firms and services advise immediate attention and action to assure compliance

FLSA Record keeping

• All non-exempt employees must complete weekly time sheets

• All hours worked must be recorded– Authorized or Unauthorized

• Hours worked over 40 in one pay week must be paid– Overtime premium, or– Compensatory Time

• Covered employees must accurately account for the overtime hours worked, even if compensatory time will be taken

• Overtime =– OTD– CME– CMU

• Significant liability exposure to the campus

FLSA Record keeping (Continued)

FLSA: New Campus Developments

• Student Scholars– Not exempt from FICA taxes

• Other Hourly Workers

• Other Monthly Workers

• Graduate Assistants– Research– Teaching– Other

FLSA: New Campus Developments• Audits will be conducted beginning this year• Resources are available to answer questions

you may have

Where to go…

• Recruiting/Selection Actions– Rod Kelly 5905; Sandra McKenzie 5906

• Compensation Actions– Rod Kelly 5905; Alice Weyant 5913; Jen Maly

4102;

• Career opportunities decisions– Rod Kelly 5905; Sandra Leslie 5910

• Reduction-In-Force– Sandra Leslie 5910; Rod Kelly 5905

• Hostile Work Environment– Sandra Leslie 5910

• FLSA– Rod Kelly 5905; Alice Weyant 5913; Jen Maly

4102

• Discrimination– Sandra Leslie 5910

Where to go…

Environment and Safety

Occupational Safety & Health Administration • OSHA does not have jurisdiction related to the

University but it does for the Hospital.Means that UNMC is not subject to OSHA fines “They have ways of assuring compliance”

• Under state regulations we are required to comply with OSHA regulations.

• Many grants and federal funding is subject to compliance with OSHA and EPA regulations

Safety

Safety

OSHA’s General Duty ClauseEach employer shall furnish to each of their employees employment and a place of employment which are free from recognized hazards that are causing or are likely to cause death or serious physical harm to their employees.

• Safety Concerns– Do not ignore - it does not go away it only gets worst– New Employees need to know who and how to report

concerns

• Risk loss of accreditation (JCAHO, CAP, etc.) • Risk loss of governmental contracts & grants

– As a part of the approval process we certify that we are in compliance with local, state and federal regulations

Reporting

Managers Safety Officer

Safety Committee Regulatory Compliance Officer

Safety

We want to know about concerns so they can be addressed - remember to not shoot the messenger.

Section 11(c) of the OSH Act provides protection for employees against In many cases the employee is protected against discrimination because of their involvement in protected safety and health related activity. No person shall discharge or in any manner discriminate against any employee because such employee has filed a complaint or exercised their rights afforded by the Occupational Safety and Health Act

Safety

Nebraska Statute 48-443 Safety committee; when required; membership; employee rights and remedies

• An employee shall not be discharged or discriminated against by his or her employer because he or she makes any oral or written complaint to the safety committee or any governmental agency having regulatory responsibility for occupational safety and health, and any employee so discharged or discriminated against shall be reinstated and shall receive reimbursement for lost wages and work benefits caused by the employer's action.

Safety

Hazardous Communications Standard (a.k.a. Employee Right to know)All employers with hazardous chemicals in their workplaces must have labels and MSDSs for their exposed workers, and train them to handle the chemicals appropriately All employees have a right to know about the hazards associated with the material they are working with.

The MSDS = Material Safety Data Sheet is the place to find this information.

Safety

Lockout/tagout - refers to specific practices and procedures to safeguard employees from the unexpected energization or startup of machinery and equipment, or the release of hazardous energy during service or maintenance activities

Ergonomics – program to reduce and prevent workplace ergonomic injuries, often called musculoskeletal disorders (MSDs).  OSHA will conduct inspections for ergonomic hazards and issue citations under the General Duty Clause and issue ergonomic hazard alert letters where appropriate.

Safety

• Indoor Air Quality - work area is making them sick– Ignoring it will not make it go away– “This building makes me sick”

– Have a process that includes IAQ questionnaire to be completed by all in the area.

– Complaints may result from other causes. These may include an illness contracted outside the building, acute sensitivity (e.g., allergies), job related stress or dissatisfaction, and other psychosocial factors

Safety

Personal Protective Equipment

Use PPE appropriate to task

GLOVES

Safety

FIRE CODES • Requirements are vary between types of occupancies• Storage in corridor is not allowed

• File cabinets• Equipment

• Flammable outside of approved storage cabinets of flammable liquids storage rooms limited to a one day working supply.

• Decorations• Not on doors• Not on or attached to fire alarm, sprinkler

heads, etc.• No live trees

Safety

SafetyProof that flammable liquids cabinets work

Safety• Emergency Procedures

– UNMC uses the incident command system of emergency management

– Fire – what to do – Severe Weather – notification and shelter

areas– Evacuation

• “Muster Point” -a predesignated meeting place where staff can check in and be accounted for during emergencies

Latex Allergy

THE SENSITIZATI

ON

• Only powder free latex gloves are allowed– Glove box should say

“powder free”

– If is says “wipe powder after donning gloves” it’s not powder free

• No latex balloons• Latex alternatives

Safety

Incident Reports• When do I complete a

form?

• Where do I go for treatment?

Safety

Environmental

Waste disposal

•A place for everything and everything in it’s place

• If you don’t know – don’t throw

UNMC/Hospital Waste Streams

Collected

Collected at site, removal

contractor notified

Mixed paper,

cardboard, aluminum cans and

scrap metal

collected

Placed in appropria

te container

s

Collected at site in

marked containers

Chemical Safety Office (CSO) notified

Placed in dumpsters/compact

or for landfill

Disposed via predetermin

ed regulatory methods

Picked up and

disposed via predetermined methods by licensed contractor

Disposed through

contractor

Pick up by appropria

te contracto

r

Picked up and

disposed via predetermined methods by licensed contractor

Ordinary

rubbish* 9-

4073

Radiological waste 9-6356

Recycled waste 9-4100

*Includes unregulated fluorescent bulbs and unregulated batteries. **Universal waste includes mercury containing lamps, mercury containing thermostats, batteries (Ni-Cad, mercuric oxide, lithium and lead acid) and certain pesticides. ***Hazardous waste includes chemicals regulated by the EPA, including unwanted aerosol cans and all other mercury containing devices.

Note1: For disposal of all electronic equipment including computers at UNMC, call 9-5899. For disposal information in the hospital, call Purchasing at 2-3340 for non-computer electronic equipment and IT at 2-3294 for computer disposal questions.

Chemical Safety Office

(CSO) notified

Picked up and

disposed via predetermined methods by licensed contractor

Computers &

electronic equipment containing

circuit boards and monitors

Disposed through

computer /

electronic equipment recycler

EPA Regulated

chemotherapy

waste 9-6356

Hazardous

waste *** 9-6356

Universal Waste ** 9-6356

Computer/ electronic

equipment See note 1

Regulated Medical Waste 9-7315

Dangerous Goods“INCLUDES ANYTHING WITH DRY ICE”

• Biohazard or chemical capable of posing significant harm, offered for shipping• “Shipper” needs training

• Includes diagnostic specimens

• YOU ARE NOT QUALIFIED TO PACKAGE OR TRANSPORT

Chemical Handling

• Labeling

• Storage

• Disposal

Mercury SpillPink Lemonade

Case Studies

InformationSafety Inspections

– Patient Care Areas– Laboratories

• Pre survey questionnaire– Office/General (under development)

• Resources (Phonebook, ID Reference Cards – Coming in the future –EPM)

Emergency / Safety Tab (RED)

Telephone directory

ID Badge reference card

Emergency Procedures

Manual

Resources

Safety Staff

John Hauser

Safety Officer

9-7315

Larry Nelson

Safety Specialist

9-6690

Robert Huffman

Safety Specialist

2-3411

Contracts

Sheila Wrobel, JD, MBA

UNMC Compliance Officer

What is a Contract?

• An agreement between 2 or more persons which creates an obligation to do or not to do a particular thing (Black’s Law Dictionary)

• 3 basic required elements: offer, acceptance, consideration (benefit accruing to one party)

• Contracts can be called different things: agreement, memorandum of understanding, etc-- it’s the substance of the arrangement that counts.

• Contracts can be oral or in writing; but some oral contracts are not enforceable.

• Get it in writing!

UNMC Contracts Policy

• Authority to Approve & Execute Contracts – Executive Memoranda 13 & 14 procedures specify UNMC

signature authorities by type of contract – Do not sign contracts if you do not have the authority to

sign them– Many contractual provisions are required or recommended

to protect UNMC interests– Subject matter experts in functional area of contract should review complex contracts prior to signature; obtain legal

counsel review as necessary

• Contract Repositories• Independent contractor template

Privacy & Information Security

Sharon Welna Information Security Officer

&Sheila Wrobel

Privacy Officer

Regulatory Overview An alphabet soup of acronyms: (F-G-H)

FERPA -- GLBA -- HIPAA

1. FERPA: Family Education Rights & Privacy Act – Federal law that protects the privacy of student

education records – Directory information considered public and may be

disclosed without authorization• Name, current address, permanent address, year at the

University, and academic major field of study• Campus security or police reports considered public• Source: NU Board of Regents Bylaws 5.6

– Questions??: contact Student Services

Regulatory Overview

2. GLBA: Gramm-Leach-Bliley Act

• Governs financial institutions, including universities that manage student financial aid

• Covers student financial information: Information that the university obtains from the student in the process of offering a financial product or service

• Policy: NU Executive Memorandum 26: GLBA Compliance

• Privacy & security procedures implemented in departments with access to student financial information to meet GLBA requirements

Regulatory Overview

3. HIPAA: Health Insurance Portability and

Accountability Act • 3 Areas:

– Privacy – Security – Electronic Transactions & Code Sets:

governs electronic billing and payment between health care providers and third party payers (10 separate regulations)

Information Privacy & Security Manager’s Responsibilities

• Ensure staff knows that confidential information may only be accessed on a “need to know” basis to perform assigned duties

• Ensure physical environment is secure– Is confidential information visible to visitors? – Are recycling bins available, convenient &

used? – Are departments secure when staff is not

present?

Information Privacy & Security Manager’s Responsibilities

• Respond appropriately to privacy & security issues when staff raise them– Implement corrective action when necessary – Report privacy & security incidents to

Privacy/Security Officer– Coordinate with Employee Relations when

employees breach confidentiality – Use security & privacy articles in UNMC

Today as a department training tool

Information Privacy & Security Manager’s Responsibilities

• Be aware of what data is maintained in your department & how it is safeguarded

• Review who has access and how it is used

• Do you really need the data???

Privacy & Information Security Policies• NU Executive Memorandum 16: Responsible

Use of University Computers & Information Systems

– UNMC 6045: Privacy & Information Security – UNMC 6051: Computer Use & Electronic

Information Security – Employees sign annual confidentiality

statement; network traffic monitored

• NU Executive Memorandum 26: Information

Security Plan: GLBA Compliance

• NU Executive Memorandum 27: HIPAA

UNMC Efforts to Protect Employee Identity

Reduced use of Social Security Number• October 2003 survey • 234 line items identified• Removed from:

• Absence Form• Many reports• Benefit cards effective with new benefit year• Travel Expense form • Evaluate databases within your area

• Exception request form must be completed for all SSN existing or proposed use

Information Security in a Nutshell

• UNMC’s Information Security Strategy:

Protect all confidential information

• Implement uniform information security policies

• Follow best practices of industry

Manager’s Role Exercise

Managers and Leaders• Manager

– Promotes stability and smooth operations– Often maintains the status quo– Focuses on processes (the “how”)

• Leader– Articulates a mission or a goal (the “what”) and

knows how to bring everyone on board to get it accomplished

– Is a “Partner” in the dance, influencing the outcome

Valued Behaviors

• AccountabilityAccepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient and cost-effective manner.

• AdaptabilityAdjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.

Valued Behaviors

• Communication Effectively conveys information and expresses thoughts and facts. Demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.

• Customer and Quality Focus Anticipates and meets the needs of customers and responds to them in an appropriate manner. Demonstrates a personal commitment to identify customers' apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers.

Valued Behaviors

• InclusivenessInteracts appropriately with all business and community partners and members of and visitors to the campus community, without regard to individual characteristics. Demonstrates a personal commitment to create a hospitable and welcoming environment. Fosters respect for all individuals and points of view.

Valued Behaviors

• Occupational Knowledge and Technology OrientationDemonstrates the appropriate level of proficiency in the principles and practices of one's field or profession. Demonstrates a commitment to continuous improvement, to include understanding and application of technology (hardware, software, equipment and processes).

Valued Behaviors

• Team FocusWorks cooperatively and effectively with others to achieve common goals. Participates in building a group identity characterized by pride, trust and commitment.

• LeadershipCommunicates personal vision and the university's vision in ways that gain the support of others. Mentors, motivates and guides others toward goals.

Questions Asked

…Covered

Wrap-up

Wrap-up

• UNMC Regulatory Environment and Structure

• Manager’s Role and Accountability

• Break

• Areas of Compliance– Human & Animal Research– Sponsored Programs

Administration– Conflict of Interest

• Human Resources• Contracts• Privacy/Information

Security• Environment & Safety• Session Wrap-up

The Management SeriesSession VIII

UNMC Manager’s JourneyMay 26, 2005

Thomson Alumni House

3:00 p.m. to 5:00 p.m.

Supervisors Invited

Faculty Staff

Human Resources

“Committed to understanding and delivering

value-added customer service that contributes

to our customers’ overall success”

Your NU Values PartnersBrought to you by:

Reminder! Celebrating…