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The Library Network Newsletter October 04, 2010 Page 2 - Job - Support Services Clerk II - Novi Public Library Page 3 - Minutes - Technology Committee Meeting - August 17th, 2010 Page 8 - Agenda - Youth Services Committee Meeting - October 8th, 2010 page 1 / 1

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Page 1: The Library Network Newsletter October 04, 2010tln.lib.mi.us/newsletter/files/archives/2010/2010 - 10 - October 04...The Library Network Newsletter October 04, 2010 Page 2 ... AT&T,

The Library Network Newsletter

October 04, 2010

Page 2 - Job - Support Services Clerk II - Novi Public Library

Page 3 - Minutes - Technology Committee Meeting - August 17th, 2010

Page 8 - Agenda - Youth Services Committee Meeting - October 8th, 2010

page 1 / 1

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Page 3: The Library Network Newsletter October 04, 2010tln.lib.mi.us/newsletter/files/archives/2010/2010 - 10 - October 04...The Library Network Newsletter October 04, 2010 Page 2 ... AT&T,

TLN Technology Committee Meeting Minutes Tuesday, August 17, 2010

Novi Public Library

1. Usual Business:

1.1 Order and Approvals

Meeting called to order at 9:40am

Agenda for August 17, 2010 Approved

Minutes from July 20, 2010 Approved

1.2 TLN Update

TLN 1. Library News

Clawson Library’s building renovation is under way. The library is closed. They are

expecting to re-open in November.

TLN 2. TLN News

TLN will be moving to Novi on Vincenti Court. The site is east of Meadowbrook and

north of Grand River.

TLN 3. Upcoming TLN Events

SAM User Group – August 18, Novi Public Library, 1:30-3:30pm

Technology Services Meeting – September 27, Novi, 1:30-3:30pm

1.3 Announcements & Upcoming Events

None!

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2. Discussion Topics:

2.1 Video Conferencing Sub-Committee

The sub-committee selected Microsoft Live Meeting as the recommended product for a

member-shared video conferencing service.

The Live Meeting service is hosted by Microsoft; no additional hardware required.

Service is FREE for attendees.

Licensing: Standard license allows for 250 connections; Pro license allows for 1250.

Hardware solutions explored by the committee included: Merit, AT&T, vBrick, Lifesize,

and ID Solutions. These solutions were deemed too expensive due to the hardware

requirements.

Other software-based (web) solutions explored included: WebEx, Google Wave (which

has been canceled), and GoToMeeting. All of these solutions were more expensive then

Live Meeting and offer no real functionality advantages.

Current limitations: the 64-bit Live Meeting Client can only share PPT documents. This

should be corrected with future updates.

USE EXAMPLES (and notes):

o Streaming TLN Training Sessions

o Streaming TLN Tech Comm Meetings

o New TLN Mobile Lab laptops all have webcams for streaming purposes

DEMO: There will be a possible demonstration of Live Meeting in September, either at

the TLN Technology Services meeting, or at the September TLN Tech Comm meeting.

More information on a demo will be communicated through the TLN mailing lists.

MOTION: to present Video Conferencing solution to the TLN Steering Committee

(September 13th

in Livonia) by Andrew (WATE); 2nd

by Barb (NOVI).

APPROVED: Motion approved by TLN Technology Committee (17 yes; 0 no)

2.2 Terminal Servers in Libraries – Novi’s TS/VDI Space

NOTE: for complete presentation slides, check the TLN Tech Comm mailing list.

Highlights from the slide presentation are below.

Server Based Computing (SBC)

How it works

o Terminal sessions run on the server and are “screencasted” to clients using RDP

or Citrix ICA

Advantages

o Centralized application management

o Scales very well (application sharing)

o Can utilize low power, thin client machines

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o Low cost

Disadvantages

o Application crashes can impact all users

o Not all apps will work in this model (example: Comprise SAM)

o Peripheral support is challenging

o Multimedia apps perform poorly (enter Remote FX)

Ideal Use Case

Predictable use, no multimedia machines, like our OPACs

Virtual Desktops (VDI)

How it works

o Clients attach to VMs running on the server that are “screencasted” to clients

using RDP, PCoIP, or Citrix ICA

Advantages

o Each user has their own VM, this isn’t application sharing (so it works with SAM

and other Access Management software)

o Centralized image management

o Images are hardware independent

o Easy recovery from corruption or hardware failures

o Dynamic load balancing, computing power goes where it’s needed

o Easily move or re-purpose client machines

o Can utilize low power, thin client machines

Disadvantages

o Multimedia and video apps perform poorly

o More expensive than traditional SBC, data center requirements

o A VM must be maintained for each client machine

NPL Then and Now

At the Previous Building

o 100 Desktop PCs

o 8 Wyse Thin Clients

o Altiris Deployment Server

o Altiris SVS (App. Virtualization)

o DeepFreeze

Present

o 170 Zero Clients

o 15 PCs

o VMware View and ThinApp

Back End Requirements

Robust network, at least 100 Mb

SAN - sizing and especially performance are key factors

Server hardware sized according to workload

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Costs

Note: “only real savings are in operations”; virtual computing only makes sense for

large installed bases (150 or more PCs)

Low cost client machines are key to making VDI work financially. Capital savings are

minimal, operational efficiency is where it’s at.

NPL IT acquired the Samsung zero clients for $450 / unit versus an estimated $850 for a

PC meeting our requirements.

Translates to $400 savings / unit * 170 = $68,000.

Much of this savings is transferred to VMware licensing and server infrastructure costs.

o $38,000 for VMware licenses

o $24,000 for servers

Down the Road

PCoIP Improvements

Microsoft Remote FX (still in beta)

Client Side Hypervisors / Offline Desktops

Lots of Competition (which will lead to better and less expensive products)

3. Sharing Resources:

3.1 Security Issues, Tech Tips, and Web Sites Worth a Look

SECURITY

MS Security Notices for August 2010, as submitted by Andrew Mutch (WATE):

http://www.microsoft.com/technet/security/bulletin/ms10-aug.mspx

ID Theft and Social Engineering: Livonia recently had an issue with a patron using a

stolen ID to access the shared computers. Other libraries have had similar issues since

patrons do not typically change the default PIN. It was recommended to explore the idea

of using a more secure default PIN, such as the last 4 digits of a telephone number.

Scanned IDs: A question was posed as to whether or not libraries should allow scanned

identification (scanned library cards, licenses, barcodes, etc.). There is an increase in

patrons bringing in scanned copies of their barcode (on their cell phones) and attempting

to use self-checks. IR scanners cannot handle barcodes on LCD screens. The general

consensus in answering the scanned ID question was “No”. Anyone can scan an ID card.

A proper state-issued license or library card should be required to check out items.

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TECH TIPS / WEB SITES WORTH A LOOK

Waterford Township recently rolled out a new website using the commercial CMS,

Kentico: http://www.kentico.com/home.aspx The new website can be explored here:

http://twp.waterford.mi.us/

3.2 Library Tour @ 11:20am

Meeting was adjourned at 11:15am

Next meeting: Tuesday, September 21, 2010 at 9:30am

Location: Waterford

Submitted by Gary Oke, WTLD

Attendees

Allison Brueckner, Northville (NORT)

Sue Clement, Milford (MILF)

Frank Ferguson, Plymouth (PMTH)

Julie Fikes, Brandon (BTPL)

Gerald Furi, Farmington (FCL)

Andy Halicki, The Library Network (TLN)

John Hart, Baldwin (BALD)

Garrett Hungerford, Salem-South Lyon (SLYN)

Sarah Karolski, Wixom (WIXM)

Adam Killeen, The Library Network (TLN)

Michael McEvoy, Northville (NORT)

Angie Michelini, The Library Network (TLN)

Andrew Mutch, Waterford (WATE)

Marj O’Donnel, Lyon (LTPL)

Gary Oke, Westland (WTLD)

Barb Rutkowski, Novi (NOVI)

Martin Smith, Redford (REDF)

Denise Stefanick, White Lake (WHLK)

Dan Turner, Novi (NOVI)

Donna Winter, Livonia (LVCC)

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TLN Youth Services Committee Meeting Agenda

Friday, October 8, 2010

Trenton Veterans Memorial Library

2790 Westfield Road, Trenton, MI 48183

http://www.trenton.lib.mi.us 734-676-9777

9:30 Call to order

Introductions

Approval of Agenda and Minutes

State and Local Committee Updates

Meeting Locations: 2010/2011

9:45 What’s Happening @ Your Library

Anything fun, weird, scary, or interesting happened lately? What special things are you

doing at Halloween or holiday events? Bring handouts to distribute if you have details on

special crafts or games at your library, or samples of creations.

10:15 Budget Cut Bonanza: Positive Stories for Public Libraries

Where have you found inspiration while saving money? Come ready to share positive

programs that you have established with schools who have lost media specialists,

partnerships you have formed (with the community or other library departments), great

ideas on doing more with less hours or resources, or any other ideas that promote positive

thinking in tough times. Show your “can-do” attitude! Handouts would be appreciated.

11:00 Break and Library Tour

11:20 Let Them Eat Pocky: Anime and Manga for Kids and Teens

Edith Burney, Youth and Teen Librarian at Chelsea District Library, will discuss the world of

anime and manga, and ways to build and maintain a reasonable collection. She will

discuss:

a. Definitions and types of anime and manga

b. Age-appropriate purchases

c. Building a collection (titles and budget) d. Hosting manga and anime clubs

Faves and Raves: Be ready to offer suggestions from your own collections! What anime and manga titles are your favorites? What programs have been a smash?

12:00 Adjournment and Lunch Lunch is at The Herb Garden in Trenton, 1943 King Road, (734) 675-6614. Please RSVP

to Suzanne Street at [email protected] by Thursday, October 7. Our next meeting: Friday, January 14, 2011 at Chelsea District Library (Performer’s Showcase)

please email me (Lisa McClure) at [email protected] with more suggestions of performers and programs)