The Leadership Role of the CTO

By Charles GoodwinCommunications Supervisor, Natick Police Dept.

President, United Communication Solutions

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Presentation name goes here

ARE YOU A LEADER?

The Leadership Role of the CTO

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The Leadership Role of the CTO

Important Roles of a Leader and CTO

Grow New

Staff

Become a

Mentor

Create an

Ownership

Mentality

Grow

Yourself

GOALCreate New Leaders

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The Leadership Role of the CTO

Grow Yourself

To be a Great Leader, you must start with Yourself.

To develop others effectively, you must first develop yourself.

Otherwise, you may come across as hypocritical, instead of

mentoring. Shaping good behavior starts with role modeling and

will also sharpen your development skills.

This will encourage a foundation of trust.

This will build mutual respect between you and your peers.

This will broaden your knowledge in the field of

training and communications.

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The Leadership Role of the CTO

Growing New StaffThe Basic Function of a CTO

Phase 01Your new hire begins work, with little

or no training. They may be certified

or non-certified; regardless they do

not know the procedures and

functions of your department.

Phase 02The original hire is competent enough

to work independently and knows how

to perform all basic job functions.

Phase 03The original hire is independent and

willing to train others. The hire is now

a leader in your center

Your new hire!You begin training with your

new hire having little or no

training

Top growth area

Mid growth area

Startup growth area

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The Leadership Role of the CTO

Mentor-mentee Relationship

Mentor-mentee relationships are bound to develop when helping

employees grow and advance their skills. If that relationship can be

maintained, great. There’s no one better to learn leadership skills from than

the employer. If not, create a mentorship program where employees can

sharpen their skills with the help of more seasoned employees.

Mentorship programs are not only beneficial for assimilating new hires, but

they also serve as a great cross-training tool for current employees. Try

implementing a mentorship or job shadow program between team

members or departments. This leadership tool can improve both

organizational success and team performance by improving employees’

proficiency levels in roles outside of their own.

We must act as mentors. This helps build the next leaders.

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Trust your employees and give them authority to make certain

decisions

Allow your employees to become more confident in

making decisions

Create an Ownership Mentality

Make you staff feel like a trust, valued, and impactful part of your organization.

Create Ownership

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The Leadership Role of the CTO

Become a Leader

Mentoring

Staff

Training

Staff

Leaders

Required To Build The FutureMentoring staff to become better telecommunicators and become CTO’s themselves is required for a strong future of the agency

Needed On Its OwnTraining staff is a simple requirement of the CTO.

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The Leadership Role of the CTO

Create New Leaders

Communicate Often.

If you want people to take on leadership

roles, communicate with transparency

and share information freely. Only when

they have information can employees

make sound decisions, achieve their

goals, reach their targets and step up to

their leadership roles.

Identify the RightPeople to do the

Right Things.

One of the best ways to empower people

is to recognize their talents and give them

jobs that feed their strengths. It begins

with having the right people—those who

can elevate themselves into leadership

roles via their competence and

capabilities—doing the right things and

gaining confidence along the way.

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The Leadership Role of the CTO

Important Roles of a Leader and CTO

Grow New

Staff

Become a

Mentor

Create an

Ownership

Mentality

Grow

Yourself

GOALCreate New Leaders

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The Leadership Role of the CTO

QuestionsContact Information

Questions?

www.unitedcommsolutions.com

1-800-674-1024

info@unitedcommsolutions.com

Please reach out with questions or to

learn more about courses we offer:

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