The JMH

Mentor ProgramMarch 2012

Mentor Program Goals

• Increase job satisfaction and retention

•Encourage professional growth and development

•Foster a ____________within the hospital

Guide

Advocate

Networker

Communicator

Resource

___________

Friend Listener

Encourager

Coach

Confidant

Facilitator

Challenger

Precepting

1.Short-term process

2.Offers supervision while learning new skills

3._________oriented

4.Occurs at work

1. Long-term process2. ____________oriented 3. Provides a social connection to the organization 4. Interaction during personal time

Mentoring

Essential

Elements

Of the

Mentoring

Process

Proper match

Department Worked

Years of practice

Biographical Sketch

Predictive Index

Teaching/Learning Style

Educational preparation and Past educational experience

________________Mentor/MenteeMatch Criteria

Professional

Relationship

Skills &

BehaviorDevelopment

COMMUNICATION SKILLS

• Be brave. Share your experiences if those experiences might be helpful.

• Listen for recurring themes.

• Ask open-ended questions.

• If you are not sure about what you’re hearing, ask for clarification.

• Identify what communication skills are lacking and build those skills.– Example:

________________

• Use “I” statements rather than “you” statements.

• Stay focused. Be there. Be present.

• Be quiet and listen.• Don’t worry about what

you’re going to say next. _________MORE THAN YOU TALK.

• Make sure your message and your actions match.

PERSONAL ACCOUNTABILITY

• Learn & Grow (empowered area)– “I’m a piece of the

puzzle”– “It starts with me”– “This can work”– “I can make it

happen”

Ownership, finding solutions, __________________

• Personal accountability is part of the foundation for building adult behaviors in the work place – stay tuned for more on that!

• ___________ of accountability– Upper level: Learn

& Grow– Lower level:

Protect & Defend

ADULT BEHAVIOR IN THE WORK PLACE

• These skills & behaviors can be learned - mentors are role models 24/7

• Personal accountability expected by all

• Everyone has an equal voice & uses it

• Communication flows all ways – take messages to the “right mail box”

• Conflict is managed openly

• Initiate contact with your mentee. If contacts have failed after ________ attempts, notify the mentor coordinator

• Schedule a minimum of ____ meetings within the 12-month program

• Submit a feedback form to the mentor coordinator following each meeting

• Follow up phone calls are strongly encouraged

MENTOR RESPONSIBILITIES

•A savior•A foster parent•A therapist•A “cool” peer•An ___________

WHAT A MENTOR ISN’T

• Share your ________________ and experience

• Develop leadership skills – invest in the future

• Spend time with someone interested in growing professionally

• Sense of giving back• Fun, friendship• Building your personal

resume

MENTORING – WHAT’S IN IT FOR ME?

• Answer questions promptly or get help from someone who can

• Set parameters on your role• Give _________________ feedback• Learn from your mentee

TIPS FOR MENTORS