www.northumbria.ac.uk/international

The International Student JourneyNeil Slater Head of International Student Recruitment

International Office

Sue BroadbentHead of Student Wellbeing

Student Services

How Much do you Know?

1. How many enquiries from International students does Northumbria receive annually?

2. How many Nationalities are represented on Campus?

3. What is the maximum number of hours an international students is allowed to work during term time?

4. How many pages long is the student visa renewal application form?

5. How many student visa applications did Student Services process between September – December 2009?

www.northumbria.ac.uk/international

Role of International Office

• Student Recruitment• Partnerships & Sponsors• Scholarships• Marketing & Enquiries • Representatives Network• Admissions • Sponsoring Tier 4 Visas (New

Students)• Study Abroad & Exchange ( Non EU)

www.northumbria.ac.uk/international

Regional Offices• 4 Offices

• Malaysia• India• China• Thailand

• Northumbria Staff

• Support University Staff, Agents & Partners

www.northumbria.ac.uk/international

First Contact

• Direct• Email/ Web/ Exhibitions• Regional Offices

• Via Intermediaries • Agents• Partner Institutions• Sponsors

www.northumbria.ac.uk/international

Agents

• Wide network – 300 +

• Extensive training• Contractual

obligations

www.northumbria.ac.uk/international

Publicity Materials

www.northumbria.ac.uk/international

Web & Conversion Activity

• Chinese and Korean language sites

• Enquiry management system- Connect

• “Ask Northumbria”

www.northumbria.ac.uk/international

Applicant Communication

www.northumbria.ac.uk/international

Offers

• Always made by University staff

• Assessment of qualifications

• Preliminary fraud checks• Assessment of English

Language

www.northumbria.ac.uk/international

Next Steps

• Passport details• Deposits (£4000)• Accept offer and terms• Tier 4 visa sponsored by

Northumbria (CAS No)• Biometrics (ATAS Clearance)• Apply for visa with original

certificates, CAS no and financial documents

www.northumbria.ac.uk/international

Pre-Arrival Information

• Joining instructions• Pre-departure briefing done in

large markets, e.g. China, India, Malaysia

• Also run by British Council• Sent “Coming to Study” –

produced by Student Services

Supporting the international student journey

Student Services – Who are We?• Careers jobs search, further

study, career planning

• Chaplaincy details of local places of worship, pastoral and spiritual support

• Counselling confidential counselling andsupport

• Disability support and advice

on any disability issue

• Welfare and Information advice

International on all matters relating

Support to your study and stay

How do we support Students?

Pre Entry• Practical Information

• Pre-departure checklist

• Different country, different culture

• Available on line and in hard copy

“

How do we support Students?

On Course

• Meet and Greet

• Induction

• Social Activities/Events

• Visa Renewal and Immigration Enquires

Student Visa Extension• Extensive support and advice

to all who need to extend their student visa

• Fortnightly visa information workshops

• Daily visa renewal Appointments

• All applications sent to Home Office Student Batch Scheme

• Returned to Student Services and then to student’s UK address

• Database of all renewals

How do we support Students?

Exit

• The road home• Post graduation work and

study opportunities• Alumni

What we do for staff• Cultural Awareness Training

• Regular updates on relevant

developments

• Representation on working

groups and committees relevant to International student issues

• Advice and feedback

Further Information• Website:

http://www.northumbria.ac.uk/sd/central/stu d_serv/

• Tel:

0191 227 4127 (city)

0191 215 6590 (Coach Lane)

• Email:

sv.welfareandinternational@northumbria.ac.uk

• Visit Us:

Northumberland Building - City campus

Allendale Building - Coach Lane Campus

Questions?