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The Growth Opportunity Jim Lawrence Chief Financial Officer Unilever Investor Seminar Englewood Cliffs, NJ November 23-24, 2009

The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

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Page 1: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

The Growth OpportunityJim Lawrence

Chief Financial Officer

Unilever Investor Seminar

Englewood Cliffs, NJ

November 23-24, 2009

Page 2: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Welcome to Englewood Cliffs !!!

Englewood CliffsNovember 2009

Sao PauloDecember 2005

Warsaw August 2006

LondonMarch 2007

MumbaiNovember 2007

Port SunlightNovember 2008

Page 3: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Safe Harbour Statement

This announcement may contain forward-looking statements, including 'forward-looking statements' within the meaning of the United States Private Securities Litigation Reform Act of 1995. Words such as 'expects', 'anticipates', 'intends', 'believes' or the negative of these terms and other similar expressions of future performance or results, including any financial objectives, and their negatives are intended to identify such forward-looking statements. These forward-looking statements are based upon current expectations and assumptions regarding anticipated developments and other factors affecting the Group. They are not historical facts, nor are they guarantees of future performance. Because these forward-looking statements involve risks and uncertainties, there are important factors that could cause actual results to differ materially from those expressed or implied by these forward-looking statements, including, among others, competitive pricing and activities, consumption levels, costs, the ability to maintain and manage key customer relationships and supply chain sources, currency values, interest rates, the ability to integrate acquisitions and complete planned divestitures, the ability to complete planned restructuring activities, physical risks, environmental risks, the ability to manage regulatory, tax and legal matters and resolve pending matters within current estimates, legislative, fiscal and regulatory developments, political, economic and social conditions in the geographic markets where the Group operates and new or changed priorities of the Boards. Further details of potential risks and uncertainties affecting the Group are described in the Group's filings with the London Stock Exchange, Euronext Amsterdam and the US Securities and Exchange Commission, including the Annual Report & Accounts on Form 20-F. These forward-looking statements speak only as of the date of this announcement.

Page 4: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Agenda

1. Positioning Unilever for growth

2. Compelling opportunities for further growth

3. Clear room to improve cash and costs

4. Financial strategy to support growth plans

Page 5: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Agenda

1. Positioning Unilever for growth

2. Compelling opportunities for further growth

3. Clear room to improve cash and costs

4. Financial strategy to support growth plans

Page 6: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Unilever has been transformed …

Categories Global category led innovation and advertising

Countries From 200+ operating companies to 24 MCO’s

R&D Centres Global R&D for more disruptive technologies

Supply Chain Move to regional supply chain networks

Portfolio From disposals to new bolt-on acquisitions

Business Model Global scale combined with strong local roots

Large scale restructuring completed by end 2009

Page 7: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

… and is well positioned for growth

Global company with 50% of sales in D&E markets

Our top 25 brands contribute 75% of group sales

9 of our top 13 brands are achieving share gains

Global market leadership in 7 of our 11 categories

Page 8: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

…with leading category positions locally

Deo81%

Tea61%

SkinCleansing

73%

Ice Cream69%

Laundry64%

Dressings74%

% of our sales where we are number 1

Page 9: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Culture is changing … with passion to win

Accountability &

Responsibility

Bias for Action

Consumer &

Customer Focus

Consistent

Winning

Organisation

Page 10: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Volume growth shows a positive trend

Underlying volume growth (%)

Page 11: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Q3 08 Q4 08 Q1 09 Q2 09 Q3 09

Operating margin is improving again

-30 bps

-60 bps

+70 bps

-70 bps

+30 bps

Change in underlying operating margin (bps)

Page 12: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Cash flow delivery is up strongly

YTD 2008

Cash flow from operating activities (€bn)

YTD 2009

3.2

4.8

Page 13: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Agenda

1. Positioning Unilever for growth

2. Compelling opportunities for further growth

3. Clear room to improve cash and costs

4. Financial strategy to support growth plans

Page 14: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Our mindset is changing

Win share and

grow volume in

every country and

every category

Page 15: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Compelling opportunities for growth

VIDEO

“World of Opportunities”

Page 16: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Key drivers for our growth

Bigger, Better,Faster Innovation

Brilliant Executionwith Customers

Market Development

Page 17: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Key drivers for our growth

Bigger, Better,Faster Innovation

Brilliant Executionwith Customers

Market Development

Page 18: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Opportunities across all socio-economic tiers

2018

2.42.9

1.7

Affluent

Aspiring

MORE USERS

MORE USAGE

MORE BENEFITS

Market Development GoalSocio Economic Tier

2008

Striving

2.5

2.2 2.8

*Global population (source: World Bank)

Page 19: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Our markets start early in income spectrum

Population Reach

6.2bn

3.9bn

1.8bn

0.9bn

2.4bn

0 5000 10000 15000 20000 25000

Super premium Ice Cream

Machine dish wash

Deodorants

Personal wash liquid

Ice Cream OOH

Fabric solution wash

Shampoo

Toothpaste & Toothbrushes

Bar soap

Small surface cleaners powder

GDP / capita $

Page 20: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Market development in D&E markets

More UsersClinic Plus sachets

Asia, Africa

More UsageKnorr Cooking Conversion

Latin America

More BenefitsSkip Perfect Black/White

Latin America

Page 21: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Also relevant in Developed markets

More UsersGoodness of Margarine

Europe

More UsageDeo Body Sprays

Global

More BenefitsPyramid Tea Bags

North America

Page 22: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Key drivers for our growth

Bigger, Better,Faster Innovation

Brilliant Executionwith Customers

Market Development

Page 23: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Innovation to fuel our growth

One global R&D team across worldwide network

Developing disruptive new technologies

New R&D capabilities for competitive advantage

Building external collaboration and partnerships

Unilever Executive leads key innovation choices

Page 24: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Bigger, better innovation rolled out faster

Vaseline Sheer Infusions

with GQ Technology

USA

Family Goodness

Whipped Margarine

LATAM

Dove for Men

Deodorants and Body Wash

EUROPE

Sunsilk Hair Care

New Co-Creations Line

ASIA

Magnum Temptation

Exclusive 3D shaping technology

EUROPE

Page 25: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Key drivers for our growth

Bigger, Better,Faster Innovation

Brilliant Executionwith Customers

Market Development

Page 26: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Customer service improving in key countries

January

Number of top 20 countries meeting customer service targets

September

17

7

Page 27: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Building business with customers

Working together to help our customers grow faster

Page 28: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Better customer capabilities

Better shopper understanding and in-store marketing

New York

London

Paris

Shanghai

Sao Paulo

Page 29: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Strengthening the portfolio through M&A

250 acquisitions*210 disposals*

* Number of Unilever M&A transactions since 1995

40% of today was acquired

since 1995 (€16bn)

40% of what we had in 1995

is not with us today (€17.5bn)

Page 30: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Bolt-on acquisitions to accelerate growth

Example: Sara Lee Personal Care

Page 31: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Agenda

1. Positioning Unilever for growth

2. Compelling opportunities for further growth

3. Clear room to improve cash and costs

4. Financial strategy to support growth plans

Page 32: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Margins competitive … not best in class yetO

pera

ting m

arg

in b

efo

re R

DI’s

5%

10%

15%

20%

25%

Unilever

* Unilever underlying operating margin relative to key peers (actual 2008 reported numbers).

Page 33: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

From To

Further room to improve global buying

• Decentralised HPC and Foods

• Insufficient leverage of scale

• Poor discipline in NPI buying

• Lack of information and clarity

• Global buying approach

• Chief Procurement Officer

• Radical SKU simplification

• Simplified supplier base

• New NPI buyer on board

• IT systems for procurement

• Global reporting in place

Page 34: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Further room to improve overheadsO

verh

eads

as

% o

f sa

les

4%

8%

12%

16%

20%

Unilever

* Unilever overheads as % of sales relative to key peers (actual 2008 reported numbers).

Page 35: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Further room to improve working capitalW

ork

ing c

apital as

% o

f sa

les

2%

4%

6%

8%

10%

1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009IFRS

* Unilever annual average working capital based on 5 quarters (with 2009 MAT based on a 12 months rolling basis).

MAT

Page 36: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Continued focus on ROICRetu

rn o

n inve

sted c

apital *

3%

6%

9%

12%

15%

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009IFRS

* Unilever reported return on invested capital (with 2009 MAT based on a 12 months rolling basis). Excluding profit on disposals.

MAT

Page 37: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Agenda

1. Positioning Unilever for growth

2. Compelling opportunities for further growth

3. Clear room to improve cash and costs

4. Financial strategy to support growth plans

Page 38: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Consistent financial strategy

• Committed to strong single A credit rating

• Access to capital markets at attractive rates

• Continued focus on strong cash flow delivery

• Move to quarterly dividends in 2010

Page 39: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Priorities for use of cash

• Increase capital expenditure to support growth

• Maintain attractive, sustainable, growing dividend

• Bolt-on acquisitions: €1-2bn per annum available

• No share buy-backs planned in the near term

Page 40: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Conclusion

Unilever is now well positioned for growth

Selective bolt-on acquisitions to accelerate growth

Clear room to improve cash and costs

Financial strategy to support growth plans

Compelling opportunities to drive organic growth

Page 41: The Growth Opportunity Plenary - Unilever Toothpaste & Toothbrushes Bar soap Small surface cleaners powder GDP / capita $ Market development in D&E markets More Users Clinic Plus sachets

Compelling opportunities for growth

VIDEO

“Sara Lee”