Around the Globe…Singapore Sports

Hub Deal CompletedP. 3

Iowa Events CenterMakes Record Profits

P. 6

Figure SkatingFinals At Labatt

P. 11

Wynkoop GMAt Chaifetz Arena

P. 16

Sandler CenterSets Event Record

P. 22

Global Spectrum Flagship Now Wells Fargo CenterGlobal Spectrum Sets Records At Curry County Fair In Clovis, NM

In its first year of managing and coordinating the Curry County

Fair in Clovis, NM, Global Spec-trum set new records for ticket sales and attendance as thou-sands of people from central to eastern New Mexico flocked to the six-day fair from August 16-21.

More than 26,000 tickets were sold, an increase from 20,000 last year, which resulted in gross revenues of $255,976, nearly $60,000 more than last year when the county government operated the fair.

Kevin Jolley, Global Spectrum’s General Manager at the Curry County Event Center in Clovis,

which is locat-ed adjacent to the fairgrounds, said he was thrilled with the results of the company’s first-year efforts to manage the fair.

“Our entire full and part-time staff at the Events Center worked extremely hard to increase the number of events, activities, and services for people attending the Clovis County Fair,” Jolley said. “Once the county gave us the go-ahead, we began planning 10 months in advance of the event. We used our Global Spectrum contacts to bring in first-class

(Continued on page 22)(Continued on page 7)

The Kansas City Wizards of Major League Soccer (MLS) have selected Global Spectrum to manage

and operate their new home in Kansas City, MO, an 18,000-seat stadium, slated to open next summer.

Global Spectrum will provide innovative management, marketing, and operations at the new stadium, which features 33 luxury suites, two premium clubs, and a 60,000-sq. ft. entertainment plaza. Global Spectrum also handles similar responsibilities for MLS’ Philadelphia Union at PPL Park in Chester, PA, MLB’s National League Champion Philadelphia Phillies at Citizens Bank Park in Philadelphia, PA, and the NFL’s Arizona Cardinals at University of Phoenix Stadium in Glendale, AZ, among many others.

Global Spectrum will also book non-soccer events into the stadium. The company works with numerous concert promoters and traveling show producers throughout North America and can utilize these

resources to create new and exciting opportunities for the Kansas City Region.

“Global Spectrum has an outstanding reputation for managing similar facilities

throughout North America,” said Robb Heineman, Managing Principal and President

of OnGoal, owners of the Wizards. “As we prepare to open our new MLS home, we felt it was in our best interest to hire the best firm to manage and operate our stadium. We look forward to working closely with Global Spectrum in making

Newly renamed Wells Fargo Center in Philadelphia, PA, after recent name change. (Story on Page 6)

Kansas City Wizards Select Global Spectrum For New MLS Stadium

Fall 2010Issue 51

Kevin Jolley

INDUSTRY PERSPECTIVES

2 THE GLOBE

3601 S. Broad Street Philadelphia, PA 19148

Phone: 215.389.9530 global-spectrum.com

Design:

Editorial: Ike Richman & Larry Rubin

By Mark DiMaurizio Vice President, Technology Solutions

Comcast-Spectacor

I have a secret that many people in the public assembly facility industry would find not only interesting, but also beneficial. My company,

Comcast-Spectacor, knows my secret because we’ve been capitalizing on its benefits and broad applications. And, in my opinion, it’s only going to get better.

Here’s the secret – let me whisper it into your ear – technology has become a revenue generator. Did you hear me? For years, this simple fact may have been discussed, but, for whatever reason, no one paid it much attention. That’s not the case any more.

Let me explain.

Unlike many companies that focus their attention on sports, entertainment, and facility management, Comcast-Spectacor is light years ahead in the utilization of eCommerce and technology. Having worked at a league headquarters in New York City, I can assure you that competency is sporadic for professional teams when it comes to technology usage and resources.

Comcast-Spectacor has some significant advantages to allow the company to accelerate efforts into revenue generation through technology. One, is that our parent company, Comcast, operates on the cutting edge of technology. Another is that Comcast-Spectacor owns numerous diverse entities in sports, entertainment, and management, which provides expertise and input in various niches across the vertical industry chain.

I am proud to say that we make good business decisions that make good sense for the company. In order for Comcast-Spectacor to allocate resources toward technology, there has to be a positive ROI. In simple terms, it needs to move the needle on our businesses. And I’m not speaking of implicit measures; I’m speaking of explicit, tangible, revenue generation. Let’s look at examples of how technology is used across the Comcast-Spectacor universe to help ensure that we’re a consistent world-class organization in all of our businesses.

The first thing I believe as a differentiator is that we have a separate department for sales and marketing technologies (profit centers). This allows us better integration with the business and quicker reaction time by aligning technology initiatives with sales and marketing. That usually means CRM, marketing automation, and focused interactive marketing.

Another differentiator is knowledge sharing. Because our businesses cut across related

industries, we not only have a good knowledge base and formal knowledge sharing touch points, but some of our businesses have an advantage by being able to leverage resources and systems that they would not be able to otherwise obtain.

For example, our CRM system, Salesforce.com, allows us to leverage our purchasing power and internal experts to our other businesses at a significant discount. In the area of marketing automation, we have experts in our company who live it daily. I truly believe that we have a healthy understanding of the relationship between our current customers and future customers. In order to sustain a successful business, we need to retain customers, and generate/nurture future customers. The technology that we utilize helps us achieve that goal. Just as a sales person who upon meeting a prospect in person can detect their body language, we have technology that detects digital body language. We help ensure that sales people and marketers are as efficient as possible by utilizing web tracking in order to read their digital body language. We have decreased sales cycles and increased conversion rates. Increasing the prospect database, as well as nurturing them, ensures that technology is a game changer.

There is the business side to applying technology that is equally important. I’m proud to say that the principles of the core Comcast-Spectacor business apply here, as well. We take a pragmatic approach to technology. Just because all the “cool guys” are doing it is not enough reason to adapt it. Of course, we do dip our feet into the pool, but again, we’re a business, so the allocation of resources to the technology needs to make business sense.

Social media, interactive media buys, and viral web sites are some examples where technology and business ROI are constantly evaluated. Those initiatives that are not effective are dropped, while those that make a difference are fostered and shared.

Now you know my secret. At Comcast-Spectacor, technology has become a revenue generator. We’re able to leverage, resource, evaluate, foster, share, and report across all of our properties the technologies that make a difference in our businesses. I believe that with our professional sports teams (Flyers, 76ers) we’re at the leading edge of sales and marketing technologies, but to be able to leverage it across our other businesses, from Paciolan to New Era Ticketing to Global Spectrum, gives us an edge.

New Technology Utilized As Revenue Generator

CORPORATE NEWS

THE GLOBE 3

The Singapore Sports Hub Consortium, a group of several international companies that includes Global

Spectrum, was thrilled when, after more than two years, a contract was signed to pave the way for the construction of the $1.33 billion Singapore Sports Hub in Singapore. As part of the public-private partnership, Global Spectrum and PICO, their partners in Asia, will manage the facilities in the multi-purpose sports and entertainment complex.

The Singapore Sports Council estimated an April 2014 opening for the new stadium, which will cater to both sports and non-sport events. The centerpiece of the project is the 55,000-seat stadium with a retractable roof, with other highlights including a 6,000-seat indoor aquatic center, a 41,000-sq. ft. commercial space, a beach volleyball court, a rock climbing wall, a sports library, a sports museum, and restaurants.

“This was a long process, but it was well worth the wait,” said Mich Sauers, Comcast-Spectacor Senior Vice President of Business Development.

The new stadium will feature a cooling system that will keep fans in the individual seats comfortable. The 20,000 seats closest to the bottom of the arena can also be brought forward over the running track right up to the edge of the field during soccer matches, to bring fans closer to the action. The movable tier seating system can also be configured for cricket and rugby matches in the stadium.

Global Spectrum’s connection to the Sports Hub could mean NBA basketball or NHL hockey could be on display in Singapore in the future.

“We’re keen on exploring an exhibition game for the 76ers, either with a local side or another NBA team,” John Page, Global Spectrum’s COO said. “Bringing them to Singapore is also an option, and our relationships with the NBA and NHL will be of help. We’re also looking

at the Singapore Indoor Stadium, and we’d like to explore a World Wrestling Entertainment event there, as well.”

The consortium tasked to design, build, finance, and operate the hub is led by engineering and construction firm Dragages Singapore, and includes designers Arup Sport and DP Architects, and events company World Sport Group.

Global Spectrum will work with World Sport Group to ensure a year-round calendar of events for the hub that will appeal to sports and non-sports enthusiasts.

”We want to make sports entertainment part of the everyday sports culture. Whether it’s family shows, music concerts, or a big monster truck event, we want to bring whatever makes sense in Singapore,” Page added.

Mich Sauers (front row, right), Comcast-Spectacor’s Senior Vice President for Business Development is part of signing of contract for new Singapore Sports Hub.

Singapore Sports Hub Deal Signed, Sealed Construction To Begin

Several executives from Comcast-Spectacor entities cut ribbon signaling opening of Trade Show at International Association of Assembly Managers (IAAM) convention and trade show in Houston. Comcast-Spectacor sponsored IAAM’s Silent Auction at trade show.

Mich Sauers (center), Comcast-Spectacor’s Senior Vice President for Business Development, receives Legacy Award from International Association of Assembly Managers (IAAM) at industry organization’s annual convention and expo in Houston. With Sauers are Dean Dennis (right), Global Spectrum Vice President for Business Development and Client Relations, and Michael Taormina, former Chair of IAAM Foundation.

Paciolan and StubHub agreed to a multi-year partnership to integrate Paciolan’s

powerful ticketing solution into the StubHub ticket resale platform. With this partnership, college athletics programs using Paciolan’s ticketing software can opt in to the program and electronically integrate with StubHub. Electronic integration enables tickets to be purchased and then emailed instantly to buyers using the school’s print-at-home

delivery. Sellers are able to list their tickets seamlessly through the university athletics website without the worry of having to ship or FedEx the tickets after the sale.

Florida State University and Purdue University, two of Paciolan’s existing 98 college athletics partners, will be the

first programs to leverage the StubHub and Paciolan combined offering for the current NCAA college football season. Additional schools will be coming on board in time for basketball season.

The partnership strengthens Paciolan’s current ticket resale platform by offering a new option for teams to choose an “open market” resale model with StubHub providing access to millions of consumers.

“We are thrilled to partner with StubHub to offer an innovative ticket resale option to college athletics organizations and their season ticket holders,” said Dave Butler, Chief Executive Officer of Paciolan. “The StubHub integration also offers athletics programs greater

reach to attract new buyers to purchase premium tickets, fill empty seats, and increase game-day revenues.”

The partnership also provides schools with the ability to build a database of new prospects tied to the secondary market. Season-ticket holder retention is another added benefit for participating universities. Through the partnership, they gain

the additional confidence to renew for the following season knowing that there is a convenient, university-supported method to resell their unused tickets.

Paciolan, StubHub Launch Ticket Partnership

c0, m27, y100, k6

c0, m0, y0, k26

c0, m13, y49, k98

CMYK Colors

®

®

Phone: 215.389.9530 comcast-spectacor.com

Phone: 215.389.9558global-spectrum.com

Phone: 813.948.6900ovationsfoodservices.com

Phone: 610.408.9460neweratickets.com

Phone: 215.281.7529frontrow-marketing.com

Phone: 949.823.1636paciolan.com

4

Paciolan Continues To Build MomentumIt has been a little more than six months since Comcast-Spectacor acquired Paciolan, and the feedback from clients and the industry has been tremendous.

To date, Paciolan has renewed 21 clients, representing all major market segments, to long-term contract extensions. These long-term renewals showcase the confidence in the company and demonstrate that Paciolan is in the strongest position it has been in 30 years.

• Profitable, growing, and well capitalized, thanks to its parent company Comcast-Spectacor

• Focused on technology with the next generation of product solutions

• Wide-reaching through consumer marketing programs and partnerships

Today Paciolan is:

c0, m27, y100, k6

c0, m0, y0, k26

c0, m13, y49, k98

CMYK Colors

c0, m27, y100, k6

c0, m0, y0, k26

c0, m13, y49, k98

CMYK Colors

Russ Chandler Joins Comcast-Spectacor As Exec. VP, Finance

Comcast-Spectacor, parent company of Global Spectrum, named Russ Chandler as the company’s new Executive Vice President and Chief Financial Officer.

Chandler joins Comcast-Spectacor after an 18-year career at Comcast

Cable where he most recently served as Senior Vice President of Programming.

For the past nine years, Chandler oversaw development activities for all of the Comcast-owned and managed networks, including Versus, The Golf Channel, and E! Entertainment.

“Russ brings a tremendous amount of experience in dealing with numerous sports properties and entertainment entities to us at Comcast-Spectacor,” said Peter Luukko, Comcast-Spectacor President and Global Spectrum Chairman. “We will rely heavily on Russ as we continue to grow Comcast-Spectacor into a total entertainment provider.”

In addition to assuming his new responsibilities, Chandler will also join Comcast-Spectacor’s Office of the Chair. As the firm’s executive management group, the Office of the Chair also consists of Chairman Ed Snider, Vice Chairman Fred Shabel, President Peter Luukko, Executive Vice President and General Counsel Phil Weinberg, and Sandy Lipstein, Emeritus.

During his more than 18 years at Comcast, Chandler participated in the launches of several new networks, including PBS Kids Sprout, TV One, and Comcast SportsNet Chicago.

Russ Chandler

FanOne Marketing Drives Nets Season Ticket Holder Renewals FanOne Marketing developed and deployed a highly targeted email and personalized URL (PURL) campaign for New Jersey Nets Basketball in an effort to increase their season ticket holder renewals.

The campaign was highly successful, resulting with a 51 percent open rate, an eight percent increase in renewals from last year, and a 52:1 ROI. As a result of this campaign, Nets Basketball inked an 18-month deal with FanOne Marketing for full-service database marketing technology and strategic consulting.

As the Nets prepare for the 2010–11 NBA season, their first at the Prudential Center in Newark, NJ,

they now have plenty of new content to incorporate into their marketing and renewal process.

Fargodome Picks New Era As New Ticketing CompanyThe Fargodome Authority, the municipal authority that oversees the Global Spectrum-managed Fargodome in Fargo, ND, has opted to sign New Era Tickets as its new ticketing company for events at the 26,000-seat venue.

Under the terms of the new agreement, the

Fargodome stands to increase its revenue. The facility relies on commission for such charges as a source of revenue, but the New Era proposal allows the dome to

set the fees, according to Rob Sobolik, General Manager of the Fargodome.

Ovations LEEDing By Example At Portland’s Rose Garden ArenaOvations Food Services has helped the Portland Trail Blazers earn LEED Gold status for the team’s sustainability efforts at the Rose Garden Arena in Portland, OR.

Ovations earned recognition by having a sustainable purchasing policy, using almost exclusively compostable disposables, sourcing almost 40 percent of food and beverage locally, purchasing ENERGY STAR appliances and electronics, using environmentally safe cleaners, and diverting almost 70 percent of waste to recycling, composting, and biodiesel.

Each member of the Ovations’ team at the Rose Garden Arena plays a part in making it a sustainably operated facility, and without these efforts achievements like attaining a LEED Gold certification would not be possible.

Ovations Food Services Now Serving At Palm Beach County Convention Center

In an effort to further enhance the customer experience at the Global Spectrum-managed Palm Beach County Convention Center, Palm Beach County named Ovations Food Services as the new food and beverage operations services provider for the 350,000-sq. ft. venue in West Palm Beach, FL.

“It is our sincere commitment to provide the ultimate customer experience every time a visitor comes through the doors of the Palm Beach County Convention Center,” said Dave Anderson, General Manager of the Palm Beach County Convention Center. “Ovations Food Services has an outstanding reputation for their superior quality service and experience.”

5

St. Joseph’s University Partners With New Era For Basketball Tickets Saint Joseph’s University in Philadelphia, PA, has entered into a partnership with New Era Tickets to handle Internet and telephone ticket

sales for Hawk men’s and women’s basketball games beginning with the 2010-11 season.

“New Era will offer tremendous support and

convenience and allow us to provide enhanced customer service for our loyal fan base,” said Don DiJulia, Saint Joe’s Director of Athletics.

Ovations Repeats On 2010 Inc. 5000 List Of Fastest-Growing, Private Companies Ovations Food Services has once again made the Inc. 5000 list of the fastest-growing, private companies in America.

Inc. 5000 is a prestigious listing of America’s fastest growing companies, ranked by revenue growth from 2006 through 2009.

Ovations has moved up to the rank of 2,852 on Inc. 5000’s list, based on the company’s 77 percent growth rate. Along with this prestigious ranking, Ovations has also been ranked seventh in top 10 companies as job creators, and 16th in top 100 companies by employee count. This is the second time Ovations has been featured on Inc. 5000’s list with a ranking of 2,923 in 2008.

6 THE GLOBE

Three borrowed basketball courts from Sun National Bank Center, Trenton, NJ, Glens Falls Civic Center, Glens Falls, NY, and Mullins Center, Amherst, MA, allows MassMutual Center, Springfield, MA, to host AAU Basketball Tournament.

NCAA Wrestling Finals At Two Global Spectrum Venues in 2011, 2013

The NCAA announced it will hold its prestigious Wrestling Championships in 2011 and 2013 at two Global Spectrum-managed arenas – the Wells Fargo Center in Philadelphia and the Wells Fargo Arena in Des Moines, IA, respectively.

Polk County officials in Iowa are extremely excited about the recent awarding by the NCAA because Iowa has been a hotbed of scholastic wrestling competition – from grade schools to universities – for many years.

It will be the first time in 10 years that the NCAA Championship will be returning to Iowa.

Jamie Pollard, Iowa State University Athletic Director, said the NCAA’s selection of Des Moines and the Wells Fargo Arena represents a major accomplishment for the area. It will be the eighth

time that Iowa State has hosted the national event.

“Iowa State wrestling fans, our Cyclone wrestling student-athletes, and fans of the sport throughout our state are the biggest winners in the successful bid,” he said.

Matt Homan, Global Spectrum Regional Vice President and General Manager of the Wells Fargo Arena, said the NCAA wrestling event will be exciting and will generate a significant economic benefit for the Des Moines area.

“This is a major championship event that we are getting. We are honored with the NCAA’s decision and appreciate all of the work our partners have done to make this a reality,” he said.

Global Spectrum, UNICEF Partnership Goes On-LineThe first ever partnership between UNICEF and an organization to raise funds not in direct response to an emergency, began between the United Nation’s organization and Global Spectrum as the Global Spectrum employee page now appears on the Internet. The website for company employees to donate is www.unicefusa.org/global.

Mary Ann Saleski, Senior Vice President, Comcast-Spectacor Foundation, created the initiative for this pilot project, along with the Global Spectrum Charities Committees .

“We urge all Global Spectrum employees to visit the website and be generous in making a donation to UNICEF,” Saleski said. “A gift made before an emergency occurs means

that UNICEF can direct resources to where the need is greatest, and work proactively to lessen the impact of future disasters on the world’s children.”

Jennifer Carpenter, U.S. Fund for UNICEF, congratulated Saleski and the Comcast-Spectacor Foundation for initiating the new program.

“You have our sincere thanks for your role in bringing together our two organizations for the benefit of the world’s children. We are grateful to Global Spectrum for the compassion and generosity of its employees, and we are inspired by the good we can do together,” said Carpenter.

Global Spectrum Flagship Now Wells Fargo CenterThe Wachovia Center, flagship arena of Global Spectrum, has changed its name to reflect the bank’s name change. The 21,000-seat Wachovia Center in Philadelphia has changed its name to the Wells Fargo Center.

The Wells Fargo Center is one of the premier entertainment and sports venues in the country, home of the NHL’s Eastern Conference Champion Philadelphia Flyers, as well as the NBA’s Philadelphia 76ers.

Global Spectrum also manages the Wells Fargo Arena in Des Moines, which is part of the Iowa Events Center complex.

“As the owner and operator of the arena, Comcast-Spectacor is honoring the contract as it was agreed upon with the bank that the successor shall keep the naming rights of the facility,” said Peter Luukko, President of Comcast-Spectacor and Chairman of Global Spectrum.

FACILITY NEWS

Global Spectrum Courts Fulfill Tournament’s NeedsFour basketball courts from as many Global Spectrum-managed venues provided the stage for one massive tournament in Springfield, MA, the Mecca city of basketball, for the Annual AAU Basketball Tournament at the MassMutual Center.

The three-week event attracted young people, parents, and coaches from all over the world to Springfield. It also brought in NCAA Division I, II, and III coaches and scouts.

To host the event, the MassMutual Center needed four basketball courts to accommodate the number of teams playing in the tournament. An alert went out to other Global Spectrum buildings for basketball courts in order to supplement the MassMutual’s single court. MassMutual Center was able to secure courts from the Sun National Bank Center in Trenton, NJ, Glens Falls Civic Center in Glens Falls, NY, and the Mullins Center in Amherst, MA.

This is truly a perfect example of Global Spectrum facilities working together – all for one, one for all.

Matt Homan (left), General Manager of the Iowa Events Center, Des Moines, IA, presents Polk County Board of Supervisors with check for $536,563 that repre-sents Iowa Events Center’s profit for fiscal year 2009-10.

Polk County (IA) Supervisors Chairman, Contract Administrator for the Iowa Events Center in Des Moines, IA

When I first took office on the Polk County Board of Supervisors, the decision already had been made to build Wells Fargo Arena and Hy-Vee Hall, which along with Veterans Memorial Auditorium and the Polk County Convention Complex make up the Iowa Events Center. The responsibility for the board at that time was to make sure the facilities ran as efficiently as possible with the least drain on county taxpayers.

I’ll be the first to admit that I was very concerned that we would be looking at fairly large operational subsidies for many years. After all, the annual subsidy for only Veterans Memorial Auditorium and the Polk County Convention Complex tradi-tionally had been in excess of $800,000.

After researching experiences of similar facilities across the country, it became evident that we needed a professional management firm for our buildings. Following initial negotia-tion with three companies, one rose to the top.

Global Spectrum was our selection. Since engaging the com-pany to operate/manage the Iowa Events Center facilities, Polk County has not had to provide any subsidy for the entire complex.

This is unheard of in the convention/arena industry. Polk County received a profit of

$84,355 in 2007, $355,180 in 2008 and $77,114 in 2009.

On July 21, Global Spectrum notified Polk County that we will receive a profit of $536,563 this year. This is the largest profit since the Iowa Events Center began operations in 2005 and brings full circle the impact the Iowa Events Center has made on our community.

The success of the Iowa Events Center reaches beyond down-town Des Moines.

It has provided additional economic impact on our county by bringing money to area restaurants and hotels. Convention and exhibit events such as the AQS National Quilt Show & Expo, 2010 National Pheasant Fest, 26th annual Golden Age Games, Iowa’s Premier Wine and Food Expo, and Gold Wing bring people from throughout the country to see what Polk County has to offer. With great concerts, Wells Fargo Arena will continue to be the place to go for a quality concert experience.

It has to be considered a success anytime you can operate public facilities such as these without an annual subsidy. The partnership between Polk County and Global Spectrum really has been a “win-win” for Polk County taxpayers.

FACILITY NEWS

THE GLOBE 7

client SPEAKwith Tom Hockensmith

Tom Hockensmith

IEC Introduces Comprehensive BlogThe Iowa Events Center recently added another component to their social networking plan by developing a blog. The blog was created to give fans an inside look at the facilities and events throughout the year. From behind-the-scenes interviews to past event set lists, the goal is to provide entertainment for fans and highlight shows at the four facilities. To see more, go to www.eventscenterallaccess.wordpress.com.

Iowa Events Center Marks Record Year

The Iowa Events Center in Des Moines, IA, notched a record year for profits in fiscal year 2009-10, as

489 events contributed to a profit to Polk County for $536,563.

This remarkable accomplishment is a result of the diligent work done on behalf of Global Spectrum to responsibly manage revenues and expenses throughout the year. While the number of events held at the IEC was higher than projected, eight percent against budget also reduced indirect expenses.

General Manager Matt Homan was pleased to present the Polk County Board of Supervisors with the great news at a July 21 budget hearing where a check presentation was made.

(Continued from page 1)

Curry County Fair Sets Recordentertainment acts, which eventually produced near sellouts for two indoor and two outdoor concerts.”

Jolley said Global Spectrum was more aggressive in its marketing approach this year than had been used in previous years. “We utilized newspapers, radio, and television to create awareness and stimulate attendance with potential attendees from Clovis to Albuquerque. The spots and ads were all done in-house, with Jan Riley, a part-time Event Coordinator, providing a great deal of creative assistance,” he said.

Global Spectrum also reached out to area groups and businesses that hadn’t been involved in the fair in previous years to involve them in customer services and exhibition opportunities.

Jolley said the contributions of the Operations Department, Food and Beverage, Finance and Administrative personnel resulted in one of the smoothest and most efficiently run Clovis County Fair operations ever.

IN THE COMMUNITY

Sandler Center Thanks Hundreds Of Volunteers The Sandler Center for the Performing Arts, Virginia Beach, VA, knows that one of its greatest assets is the commitment and support it receives from its community volunteers.

The sheer number of hours these individuals have given to the facility is immeasurable. Global Spectrum hosted an authentic Mexican fiesta in honor of more than 300 volunteers to thank them for their dedication on June 24.

Volunteers enjoyed authentic Mexican cuisine, a private showing of professional salsa dancers, a free dance lesson, a canvas Sandler Center tote bag, games, prizes, and more.

In only its second year, the annual Winterfest of Wheels at the Sioux Falls Convention Center,

Sioux Falls, SD, raised $10,000 for Cure Kids Cancer, a figure that doubles the $5,000 raised in its first year.

“We are extremely pleased with the partnership we have forged with Global Spectrum in order to host this great event. It is important to have an organization that manages the Sioux Falls Convention Center understand the industry and work with us on growing attendance and vendor participation for years to come,” said Karen Leisinger, of WOW Productions, organizers of the show. “Showcasing these premier vehicles to the public, while helping Cure Kids Cancer, is something we are proud to

bring to Sioux Falls and the surrounding region.”

In 2010, the show grew to over 6,000 people in attendance and 130 unique and premier vehicles. Special show highlights included an expanded

Ditch Your Man room for the ladies, guest appearances by Miss Car Craft and Mrs. South Dakota International, rarely seen collector cars, Saturday

seminars, and a model car contest, in addition to daily door prizes and cash drawings.

“We are thankful that we have the opportunity to work with Winterfest of Wheels and host an event that ultimately gives back to our community in such an important way,” said Scott Kavanaugh, Global Spectrum’s General Manager.

Hundreds of Sandler Center community volunteers enjoy “thank you” party.

At Winterfest of Wheels at Sioux Falls Con-vention Center are (from left) Kelsey Heer, a cancer survivor; Jim Christensen of WOW Productions; Karen Leisinger, WOW; Dave Leisinger, WOW; and Kim Haiar, Cure Kids Cancer. Show raised $10,000 for Cure Kids Cancer.

At Global Spectrum-sponsored Senior Dance at the Miami Beach Convention Center are (from left) Jeff Rugg, Global Spectrum’s Marketing Manager at Miami Beach Convention Center; City Manager Jorge Gonzalez; Commissioner Michael Gongora; Commissioner Jonah Wolfson; Mayor Matti Herrera Bower, and Commissioner Deede Weithorn.

Overland Park Convention Center (OPCC) presents scholarships to Johnson County Community College (JCCC) culinary students. Taking part are (from left) Brett C. Mitchell, General Manager, OPCC; students Jennifer Klem, Mayla Kritski, and Ona Ashely; Tracy Roberts, Director of Sales and Marketing at OPCC; and Troy McKenna, Director of Food and Beverage at OPCC.

Winterfest of Wheels Doubles Donation At Sioux Falls Center

Free Senior Events At Miami Beach Convention CenterGlobal Spectrum has partnered with the City of Miami Beach Parks and Recreation team to host com-plimentary quarterly events for the senior community.

These complimentary events give Miami Beach’s senior residents the opportunity to mingle and meet new

friends, as well as enjoy an evening of food, fun, and dancing.

Global Spectrum Aids Miami Beach Education FundGlobal Spectrum hosted over 13,000 attendees with the American Institute of Architects at the Miami Beach Convention Center in June and collaborated to donate hundreds of new bags and flip flops to local area teachers through The Education Fund.

Developing a partnership in early 2009, Global Spectrum communicates this opportunity to each individual show organizer to ensure that any and all unused items are put to good use.

The Center for Educational Materials is a program of The Education Fund, a nonprofit organization that works side by side with the private sector to direct resources where they are needed most in Miami-Dade County Public Schools, the fourth-largest and one of the poorest school districts in the country.

8 THE GLOBE

Iowa Events Center Team Takes First In Extreme RaceA team representing the Iowa Events Center took first prize in the Des Moines (IA) Extreme Race in August.

Hosted by the Des Moines Downtown Chamber, the race, a spin-off of the CBS-TV hit Amazing Race, challenges participants to work together as a team to solve clues and complete various tasks throughout downtown.

Carrie Jackson, Tim Savona, and Alissa Cunningham of Global Spectrum, and Bob Newell of Ovations Food Services defeated their competition and were crowned champions, taking home the top prize. This year’s race kicked off at Wells Fargo Arena, and various Iowa Events Center staff members volunteered to help make the race a success.

Fargodome Aids Fargo Pupils

For the third year in a row, the Fargodome, Fargo, ND, served as the host site for the 12th Annual United Way of Cass-Clay School Supply Drive.

The School Supply Drive provides new school supplies to students from Cass (ND) and Clay (MN) counties in need. More than 83 percent of students that receive backpacks are on free or reduced lunch. Meeting rooms were used for two weeks to pack backpacks and for backpack distribution on August 14.

There were 4,400 backpacks provided to boys and girls from the Fargo-Moorhead community. This year’s donations were up 13 percent over 2009, when more than 4,100 backpacks were distributed.

Backpacks are prepared for distribution to boys and girls at Fargodome in Fargo, ND.

IN THE COMMUNITYIEC Volunteers At Dam To DamOver 20 people representing the Iowa Events Center volunteered their time during the larg-est 20-kilometer race in the nation, Dam to Dam, in Des Moines, IA, on June 5. As a host of the water station at mile marker four, the IEC volunteers cheered on the runners and offered support to those participat-ing in the race.

Dam to Dam is Iowa’s Distance Clas-sic and ranks as one of the best long distance races in the United States.

Palm Beach Assists In Rebuilding HomeEmployees at the Palm Beach County Convention Center, West Palm Beach, FL, volunteered with “Rebuilding Together” to help a local resident rebuild her home from June 21-24.

The home belongs to Annie Gibson, 69, who is the caretaker of her 87-year-old mother. Employees painted

the kitchen and house exterior, installed doors, and changed all window screens.

It was a rewarding experience that will be installed in the venue’s yearly community initiative.

OPCC Selects “Charity Recipient Of The Year”The American Heart Association (AHA) was named Overland Park Convention Center’s (OPCC) 2010 Charity Recipient of the Year. In 2010, the organization held three major fundraising events at the OPCC, including their Heart Ball, Go Red for Women Luncheon, and Festival of Wine & Food. Money raised by AHA at these events went toward their mission of building healthier lives, free of cardiovascular diseases and stroke.

Knowing that cardiovascular diseases and stroke are the #1 cause of death in the United States, employees at the OPCC supported AHA’s mission, wearing red to work on ‘Wear Red Day’, and making financial contributions. “The AHA was named OPCC’s Charity Recipient of the Year because cardiovascular diseases and stroke affect so many people in our community,” said Global Spectrum’s Brett C. Mitchell, General Manager at the OPCC. “We hope our efforts this year have helped raise awareness and funding for their remarkable organization.”

Global Spectrum staff at Iowa Events Center, Des Moines, IA, dis-tribute water during rain-soaked Dam to Dam 20k run through Polk County in June.

One of 21 first-time donors gives blood at United Blood Services Blood Drive at Fargodome in Fargo, ND.

Blood Drive At FargodomeThe Fargodome, Fargo, ND, hosted its second annual blood drive (June 24). Along with providing space for the blood drive, the Fargodome donated tickets to upcoming events, had food and beverages donated from Famous Dave’s and Pepsi, and arranged local radio stations to provide coverage of the event.

Presenting award and donation are (from left) OPCC’s Kelly O’Hagan, Marketing Manager; Brett C. Mitchell, General Manager; Tracy Roberts, Director of Sales and Marketing; Nicole Stuke of the American Heart Association; Brooke Taylor, Event Manager; Jennifer Everett of the American Heart Association; Amy Worden, Sales Manager; and Troy McKenna, Director of Food and Beverage.

THE GLOBE 9

10 THE GLOBE

CANADIAN FACILITY NEWS

Deb Meyer has joined the EnCana Events Centre in Dawson Creek, BC, as Marketing Manager.

Meyer has a diverse background in mar-keting and facility management at various public assembly facilities in Canada. She formerly worked at the CN Centre in Prince George, the Prince George Civic Centre, Molson Sport and Entertainment, and the Molson Indy in Toronto.

“Deb brings an incredible amount of experience and tenacity with her to Dawson Creek. I am confident that she will help make the EnCana Events Centre the premier entertainment facility in the Peace Region,” said Ryan MacIvor, Global Spectrum’s General Manager.

Meyer has a degree in Sports Administration from Laurentian University and is completing a Public Administration Certificate from the University of Northern British Columbia.

The John Labatt Centre in London, ON, unveiled its spectacular, state-of-the-art, new scoreboard that will bring sports and entertainment fans brighter colors, sharper images, more stimulating special effects, and enhanced game stats and sponsor messages.

OES Scoreboards, a company with headquarters in London, manufactured the center-hung scoreboard. The board has digital information areas that include time, penalty minutes, and scoring components.

“I know our London Knights fans are going to love the new scoreboard,” said Brian Ohl, Global Spectrum Regional Vice President and General Manager of the John Labatt Centre. “This is major league in every way.”

John Labatt Centre Unveils New Scoreboard

The General Motors Centre in Oshawa hosted a Meatloaf for Meat Loaf eating contest for die-hard fans of the performer in June.

Over 200 fans entered the contest; eight contestants were randomly selected to participate.

The General Motors Centre’s food and beverage team created 10 mini-meatloaf “pucks” for each contestant. The contestant who finished the most meat pucks in five minutes won a pair of tickets in a Luxury Suite for the Meat Loaf concert on July 6, along with Meat Loaf’s newest CD.

The grand prize winner, Maxwell Hayward, also won two meet-and-greet passes to meet Meat, his rock idol in person.

New scoreboard at John Labatt Centre. Mayor George Peary of Abbotsford, BC, renames street “University Way” in honor of Sesame Street Live engagement at Abbotsford Entertainment and Sports Center. Joining Peary are from Global Spectrum’s Michaella Petrick, Big Bird, and children at hospital.

EnCana Events Centre staff participated in Dawson Creek Fall Fair Community Parade (August 13). With almost half of community population lining Dawson Creek streets anticipating entertainment and treats, event increased community awareness and Event Centre’s commitment to entire community.

Meatloaf Eating Winner Meets Meat Loaf At General Motors Centre

Deb Meyer Joins EnCana Centre

Eating meatloaf to meet Meat Loaf in Oshawa.

Deb Meyer

THE GLOBE 11

Global Spectrum’s John Labatt Centre in London, Ontario, will host the 2013 World Figure Skating Championships March 10-17, 2013. More than 200 skaters from

over 50 countries will compete for four World titles: Ladies, Men, Pair, and Ice Dance. London previously hosted the International Skating Union (ISU) World Synchronized Skating Championships in 2007.

“The John Labatt Centre is the perfect venue for the World Championships,” said Brian Ohl, Global Spectrum Regional Vice President and General Manager of the John Labatt Centre. “Our staff prides itself on the high level of customer service we provide to our guests, the performers and the producers of the events that visit our facility. This event certainly puts the John Labatt Centre on the international map and helps us attract similar events to London.”

The ISU World Figure Skating Championships in 2013 will mark the 10th time since 1896 a Canadian city has been selected as the host city. Calgary was the last Canadian city to host the event in 2006.

2013 World Figure Skating Championships At John Labatt Centre

FACILITY NEWSChaifetz Arena Named Busiest Mid-Sized Venue In the June 2010 issue of Venues Today, Chaifetz Arena at Saint Louis University, St. Louis, MO, was ranked as the busiest venue in the world in the 10,001 – 15,000 capacity range, based on concert and event grosses for the month April 16 – May 15.

Chaifetz Arena hosted 14 ticketed events during that span, selling 41,984 tickets for a total gross of $1.96 million. The busy slate of events included eight performances of Cirque du Soleil: Alegria, three plays of Tyler Perry’s Madea’s Big Happy Family, a Harlem Glo-betrotters game, a concert by Ben Folds, and a speaking engagement with Father John Corapi.

“This is exactly what Saint Louis University had envi-sioned when discussing the possibility of building an on-campus venue,” said Janice Crawford, Assis-tant Vice President of Business Services at Saint Louis University. “We’ve been extremely pleased how Global Spectrum has turned our vision into a reality, and we’re delighted so many people from around the region have been able to visit our beautiful campus.”

Larimer County Fair All-Time Record More patrons came to the 2010 Larimer County Fair than ever before in its 131-year history, as over 85,000 Northern Colorado residents attend-ed the five-day event in Loveland, CO.

Global Spectrum’s staff at the Budweiser Events Cen-ter has been coordinating Operations, Marketing and Sponsorship Sales functions for the Larimer County Fair for the past four years.

The record-breaking event, which had three nights of rodeos, a Brew Fest, and multiple live attractions, was held August 6-10 at The Ranch, a large campus that also is the site for Budweiser Events Center.

Ferris Wheel at 2010 Larimer County Fair lights up Saturday night Colorado sky while thousands of happy visitors walk campus of The Ranch complex, site of Global Spectrum-managed Budweiser Events Center. Attendance of over 85,000 set new record in Fair’s 131-year history.

Best Year Ever At Santa Ana Star CenterThe Santa Ana Star Center hosted eight shows of Cirque Du Soleil’s Alegria to close out Global Spectrum’s first full year of management at the Rio Rancho, NM, venue. The 2009-10 events season marked the most success-ful year in terms of revenue and attendance in the four-

year history of the building.

“We here in Rio Rancho are pleased with the efforts of Global Spectrum in their first year of managing the Santa Ana Star Center,” said Matt Geisel, Rio Rancho Convention & Visitors Bureau Manager

and Contract Administrator for the building. “The in-creases in attendance and revenue numbers show that when you bring in great events and market them well, this community will come out to support them.”

Cirque Du Soleil’s presented Alegria at the Santa Ana Star Center (June 9-13) capping off banner year for Rio Rancho, NM, arena.

London Mayor Anne Marie DeCicco-Best dons Philadelphia Flyers jersey during National Hockey League preseason contest at John Labatt Centre in London, ON, with (from left) Brian Ohl, Regional Vice President, Peter Luukko, Comcast-Spectacor President and Global Spectrum Chairman, and Ed Snider, Comcast-Spectacor Chairman.

FACILITY NEWS

The Global Spectrum Marketing Conference this year brought over 85 marketers from

Global Spectrum-managed facilities in the United States, Canada, and the United Arab Emirates to Des Moines, IA, in June.

From engaging roundtables designed to motivate the group to generate additional revenue for their facilities to motivational speakers, the participants were able to hone their marketing skills and take new ideas back to their buildings.

Throughout the week, conference-goers were able to see all that Des Moines has to offer, from participating in an Amazing Race-style team exercise downtown, to experiencing some of the popular nightlife spots. Teams in the Amazing Race were challenged to pitch a news story to a local television station.

Other tasks, included proposing new group sales strategies to Wells Fargo Arena tenants, creating ideas to generate revenue for local companies, and pitching a new identity for the city of Des Moines.

The group stayed true to the farm roots of the state by practicing their best hog calling, complete with coaching from a recent Iowa State Fair winner, and participating in pedal tractor races at a rural barn one evening.

Each Global Spectrum marketer left the conference motivated for the coming year with new ideas and tools for their creative toolbox.

The Iowa Events Center thanks Bob Schwartz, Global Spectrum Vice President of Marketing; Peter Luukko, Comcast-Spectacor President and Global Spectrum Chairman; and John Page, Global Spectrum COO, for the opportunity to host these highly provocative meetings.

12 THE GLOBE Global Spectrum Marketing professionals during old fashioned Iowa hog roast.

Annual Meeting For Global Spectrum Marketing Experts

Greg Bennett opens 2010 Global Spectrum Marketing Conference with presentation on “Consultative Closing” and Successful Sales Mindset.

Marketers do their best to pitch Templeton Rye Founder and President Scott Bush on sponsoring an upcoming event.

Lily from Green Yoga House helps Global Spectrum marketers discover new ways to relieve stress.

Winners of first annual Schwartzy Awards, given at 2010 Global Spectrum Marketing Conference: Front Row (from left) Stan Macko (UCF Arena), Carlie Hajduch (Iowa Events Center), Mike Killion (Santa Ana Star Center), Marissa Tomalonis (MassMutual Center), Kris Packer (Fargodome), Bob Schwartz (Global Spectrum Vice President of Marketing). Second Row (from left) Alicia Cintron (Constant Center), Megan McClure (Budweiser Events Center), Joe Capitanelli (St. Charles Convention Center), Deborah Kime (John Labatt Centre).

FACILITY NEWS

THE GLOBE 13

A record-crowd of over 5,000 attend DayGlow 3D at UCF Arena, Orlando, FL, first ever DayGlow event hosted in arena setting.

Sir Paul McCartney (second from left) gets royal treatment backstage at newly renamed Wells Fargo Center (former-ly Wachovia Center) in Philadelphia, PA, on second of two consecutive back-to-back sell-outs (August 14-15) from (from left) Live Nation’s Jim Sutcliffe and Geoff Gordon and Global Spectrum’s Joe Sheridan and Dustin Godsey.

UCF Arena Hosts Busy Holiday Weekend A busy Labor Day weekend, which included two sold-out shows, took place at the UCF Arena on the campus of the University of Central Florida in Orlando.

On Friday (September 3), the UCF Arena was the first arena to ever host DayGlow 3D, “The World Largest Paint Party.” The event sold 5,000 tickets, making it the most highly attended event in the history of DayGlow and a sell out for the UCF Arena. Event goers danced through the night while being covered in neon, water-based paint that glowed under the black lights placed throughout the arena.

On Saturday, the arena operations staff quickly changed over the arena for the first ever Game Day Chill Zone. The Chill Zone is an event created by Global Spectrum staff that allows the UCF Arena to become a part of the game day atmosphere for UCF home football games. Global Spectrum staff partnered with local retail

stores and media partners to create and promote the Chill Zone, which features over 10 flat screen TV’s and a two-story movie screen broadcasting games throughout college football; video game setups with all the latest games and technology; and concessions offering the most popular tailgate food and beverages. The free Chill Zone brought in a strong crowd for the first event and will be open for all home UCF Football Games.

Another quick changeover after Chill Zone allowed for the UCF Arena staff to open doors on Sunday for a sold-out Paramore show. With guests Kadawatha, New Found Glory, and Tegan and Sara, Paramore took the stage in front of a crowd of over 7,800 and brought an exciting end to a very busy weekend at the arena.

Pro Hockey Returns To Augusta Arena

After a two-year hiatus, professional hockey returns this season to the James Brown Arena in Augusta, GA, when the Augusta RiverHawks of the Southern Professional Hockey League (SPHL) take to the ice.

The team has taken on the task of bonding with the community and local media, while establishing a great rapport with its core fans.

There is much excitement in the community about hockey returning to Augusta. The team already has several theme and sponsored nights planned and hopes to continue to add even more.

Ticket Sales Records At Augusta Complex Lady Antebellum, a band with two of its three members originating from Augusta, GA, set a record (June 18) of seven minutes for a ticket sellout for its November 15 performance at the Augusta Entertainment Complex.

Lady Antebellum broke the existing record of 24 minutes set exactly six months earlier by Carrie Underwood. Greater Richmond

Convention Center Bests Annual Budget In a difficult economy, the Greater Richmond Convention Center in Richmond, VA, reported stellar financial results for their fiscal year ending June 30. Through revenue enhancement and expense reduction, their efforts showed an improvement over budget of $884,684. The Global Spectrum-managed facility hosted 512 events, attracting 296,718 attendees through its doors during the year.

“Like a lot of people in these tough times, we have been asked to do more with less, and with a lot of perseverance, we did just that – and in a big way,” said Michael Meyers, General Manager for the Greater Richmond Convention Center.

This is the eighth consecutive year that the Greater Richmond Convention Center has exceeded budget.

14 THE GLOBE

PEOPLE & PLACESHerpich Promoted At USC Aiken Convocation CenterMatthew Herpich was promoted to General Manager of the Global Spectrum-managed University of South Carolina Aiken (USCA) Convocation Center. He formerly was Op-

erations Manager of the 3,500-seat, on-campus mutli-purpose sports and entertainment arena since January 2008.

After receiving his Bachelor of Science degree from the University of South Carolina in Columbia, SC, in Decem-ber of 2007, Herpich joined

Global Spectrum at the Convocation Center in Aiken as Box Office Coordinator. Within a year he was promoted to Box Office Manager.

“Matt is a terrific example of ‘grow-ing up in the company,’” said John Page, Global Spectrum Chief Operating Offi-cer. “He understands all aspects of operating the Convocation Center, as he has been here since we opened the building and has been a part of our successes at Aiken. We look for-ward to more great things from the Convoca-tion Center with Matt at the helm.”

Ott Named Marketing Director At Wolstein CenterKayla Ott has been named Director of Marketing for the Wolstein Center on the campus of Cleveland State University in Cleveland, OH. Ott formerly was Director of Marketing at the Global Spectrum-managed Augusta Entertainment Complex in Augusta, GA.

She joined Global Spectrum in June 2007 as Marketing Manager at the Global Spectrum- managed USC Aiken Convocation Center in Aiken, SC. Prior to joining the company, she was a Sales Assistant at WFXG-TV in Augusta.

She graduated from USC Aiken with a BA in Communication in 2006.

“We are very pleased to have Kayla in her new role here at the Wolstein Center. Her back-ground in marketing will be a huge asset for us as we leverage our growth in the Cleveland market. We will rely heavily upon her media relations strengths in our marketing efforts for CSU Basketball, too,” said John Page, Global Spectrum Chief Operating Officer.

Cecchini To Head Group Sales In Augusta, Aiken

Global Spectrum has pro-moted Mike Cecchini to Group Sales Manager at the Augusta Entertainment Complex, home of the James Brown Arena and the Bell Auditorium, in Augusta, GA. He formerly had been Group Sales Manager at the Global Spectrum-managed

MassMutual Center in Springfield, MA.

Cecchini will oversee the Group Sales Department in Augusta, while also handling the Group Sales for the nearby USC Aiken Convocation Cen-

ter in Aiken, SC. In addition, Cecchini will be responsible for gen-erating group sales for the building’s newest tenant, the Augusta River-Hawks Hockey Club.

Cecchini began his career with Global Spec-trum in August 2008 as a Group Sales and Marketing Intern at the Ted Constant Con-vention Center in Norfolk, VA. He was hired on full-time in December 2008 as the Group Sales Manager at the MassMutual Center. He is a graduate of West Virginia University, holding a Bachelor’s degree in Sport Manage-ment, with minors in both communication and business.

Smith Heads Operations At Colonial Life ArenaJason Smith was promoted to Director of Operations at the Colonial Life Arena on the campus of the University of South Carolina in Colum-bia, SC. He had been the Op-erations Supervisor for the Global Spectrum-managed Iowa Events Center in Des Moines, IA.

Smith, a four-year Global Spectrum employ-ee, is expanding his operational efforts for Colonial Life Arena to include overseeing the day-to-day maintenance and operations of the venue, event changeover, capital proj-ects, and green initiatives at the home of Gamecock basketball, concerts, and events.

He joined Global Spectrum in July 2006 as an Operations Building Attendant at the Iowa Events Center. A native of Ohio, Smith is a graduate of Bowling Green State University.

Katie Wells Promoted At Augusta ComplexKatie Wells has been pro-moted to Director of Mar-keting for the Augusta Entertainment Complex, Augusta, GA, home of the James Brown Arena and the Bell Auditorium.

She formerly was Group Sales Manager at the Augus-ta Entertainment Complex.

Wells was the first to implement a Group Sales program for the AEC.

Prior to joining Global Spectrum last year in Augusta, Wells spent over two years with Feld Entertainment as an Event Marketing and Sales Manager,

where she developed and implemented mar-keting campaigns for Ringling Bros. and Bar-num & Bailey Circus, Disney on Ice, and Dis-ney Live shows. She received her Bachelor of Business Administration degree in Marketing from Georgia College and State University in Milledgeville, GA.

Ron Rideout Becomes Asst. General Manager At UCF ArenaRon Rideout has been pro-moted to Assistant General Manager at the UCF Arena on the campus of the Univer-sity of Central Florida in Or-lando, FL. Rideout formerly was Operations Manager at the Colonial Life Arena on the campus of the University of South Car-olina in Columbia, SC.

“Ron brings a great deal of operations and management experience to the UCF Arena,” said Lexie Boone, General Manager, UCF Arena. “We will look to Ron for his vast experience and knowledge in arena management to help us to continue to be successful and responsive to the needs of our guests.”

Rideout joined Global Spectrum as Opera-tions Supervisor at the Iowa Events Center in Des Moines, IA. He received a Bachelor’s degree in Education in 2005 from Bowling Green University.

Matthew Herpich

Ron Rideout

Mike Cecchini Katie Wells

Jason Smith

Kayla Ott

Brian Roeder Promoted To Director of Operations At BankUnited CenterBrian Roeder has been promoted to Direc-tor of Operations at the BankUnited Center on the University of Miami Campus in Coral Gables, FL. Roeder formerly was the facility’s Event Manager since July 2009.

“Brian has shown incredible dedication to his position here at the BankUnited Center as he continually proves his ability to take on large tasks and manage his team to success,” said Patrick L. McGrew, General Manager at the BankUnited Center. “He is an invaluable member of our manage-ment team, and his promo-tion is greatly deserved.”

A graduate of the University of Kansas in 1996, Roeder’s previous responsibilities have included Director of Event Management at the Oracle Arena/Network Associates Coli-seum in Oakland, CA; Event Co-ordinator for the Broward County Convention Center Fort Lauderdale, FL; Event Manager at the Kansas City Convention and Entertainment Facilities, Kansas City, MO; Account Executive for Jackson and Company Public Relations in Boston, MA; and Event Manager for Exclusive Sports Marketing in Boca Raton, FL.

Bethany Cordes Named Sales, Marketing Director At St. Charles Center

Bethany Cordes has been promoted to Director of Sales and Marketing at the St. Charles Convention Cen-ter in St. Charles, MO.

Bethany’s previous experi-ence within the industry, and especially at the St. Charles Convention Cen-ter, makes her a great fit for the position,” said Shura Garnett, Regional Vice President and General

Manager for Global Spectrum at the facility. “Bethany’s ability to create and maintain key relationships with new and existing clients while managing others will make her a valu-able asset to the executive team.”

Cordes, originally from Quincy, IL, had worked with the Hyatt Hotels Corporation as

a sales manager for five years prior to joining Global Spectrum in 2004. She joined the St. Charles Convention Center as a Sales Man-ager, and since then, has worked all the sales markets throughout her tenure at the facility.

A graduate of the University of Missouri Co-lumbia, Cordes has a degree in Hotel and Restaurant Management, and is also an ac-tive member of the National Association of Consumer Shows (NACS).

BankUnited Center Names Retchless Event ManagerKevin Retchless has been promoted to Event Manager at the BankUnited Center on the University of Miami Campus in Coral Gables, FL. Retch-less formerly had been the BUC’s Box Office Manager.

He joined the BankUnited Center in 2008. He gradu-

ated from Saint Thomas Univer-sity in May 2007 with a BA degree in Sports Administration. Prior to

joining Global Spectrum, Retchless was Event Programmer with Ticketmaster in Miami, FL, and Box Office Intern at Walt Disney’s Wide World of Sports in Orlando, FL.

Erin Bilton Named Marketing Director At Sears Centre Arena

Erin Bilton was named Di-rector of Marketing at the 11,000-seat Sears Centre Arena in Hoffman Estates near Chicago. She moved to the Sears Centre Arena from the Wells Fargo Center in Philadelphia where she was Marketing Manager since June of 2008.

Under Bilton’s direction, Global Spectrum will be rebranding the arena as a prime destination in the Chicago Region for social events, as well as top-notch entertainment.

“Erin joins us from one of the busiest arenas in the nation, the Wells Fargo Center, which an-nually finishes in the Top Five ranked arenas in the world,” said Ben Gibbs, General Manager of the Sears Center Arena. “She brings with her to the Sears Center Arena a wealth of experience and knowledge in marketing events, as well as marketing the arena as a destination for meet-

ings, parties, and entertainment.”

Bilton joined Global Spectrum’s parent com-pany, Comcast-Spectacor, in January 2006 as an inside sales representative with the Phila-delphia 76ers of the National Basketball Asso-ciation. She was promoted to Account Execu-tive in the Wells Fargo Center’s Event Services Department (May 2006) to sell group tickets for the arena’s family shows and concerts.

After completing her degree in Marketing at West Virginia University in 2005, Bilton, an Edgewater Park, NJ, native, studied abroad at Bond University in Australia’s Gold Coast.

Oliveira Named Asst. Gen. Mgr. At Sun NationalClaudio Oliveira has been named Assistant General Manager at the Sun National Bank Center in Trenton, NJ.

“We are extremely pleased to have Claudio join the Global Spectrum management team here in Trenton,” said Jeff Schumacher, General Man-ager of the Sun National Bank Center. “He has years of experience in sports and facility man-agement and has proven his dedication to our clients and partners.”

Oliveira joined Global Spectrum’s parent com-pany, Comcast-Spectacor, in February 2003 as a Marketing Coordinator with the Philadelphia Charge (the old Women’s Professional Soccer League), and then moved to several positions with Flyers Skate Zone in Pennsauken, NJ, and Voorhees, NJ. He most recently served as Gen-eral Manager of The Virtua Health Flyers Skate Zone at Voorhees, the training facility of the Philadelphia Flyers.

He graduated from Saint Peter’s College in Jersey City, NJ, in 2000, with a degree in Mar-keting Management. He spent internships with the New Jersey Devils of the NHL and the Red Bull NY of the MSL, and as a Marketing Trainee with the NY Rangers of the NHL.

PEOPLE & PLACES

THE GLOBE 15

Kevin Retchless

Erin Bilton

Brian Roeder

Claudio Oliveira

Bethany Cordes

This issue of the Globe, as well as the latest news updates and happenings, are available at

Global-Spectrum.com.

PEOPLE & PLACES

16 THE GLOBE

Jim Grafstrom To General Manager At IUP’s KCAC

James Grafstrom, Jr., has been named General Manager of the soon-to-open Ed Fry Arena in the Kovalchick Convention and Athletic Complex on the campus of Indiana University of Pennsylvania.

Grafstrom, an eight-year Global Spectrum employee, relocates to Indiana from the Liacouras Center at Temple University where he most

recently was Assistant General Manager.

“Jim’s extensive experience at the Liacouras Center at Temple University will be a tremendous asset to the Ed Fry Arena and to Indiana University,” said John Page, Global Spectrum Chief Operating Officer. “The synergies and relationships he created in Philadelphia will certainly help him do similar successful things in Indiana. We look forward to great opportunities at the Ed Fry Arena for the students, the alumni, the staff and the surrounding region.”

Grafstrom spent six years on Temple’s campus also serving the company as Operations Manager and Director of Operations while at the Liacouras Center. He began his career at Global Spectrum’s flagship arena, the Wells Fargo Center, in Philadelphia, PA, when he joined the operations department after graduating Temple University in 2002.

Clarke To General Manager For Penticton VenuesDean Clarke, who has more than 15 years of experi-ence at various Canadian public assembly facilities, has joined Global Spectrum as General Manager of four Global Spectrum-managed venues in Penticton, BC.

Clarke, who formerly was General Manager of Pros-pera Place in Kelowna, BC, will oversee the four city-owned Penticton venues: the 60,000-sq. ft. Penticton Trade and Conven-tion Centre; the South Okanagan Events Cen-tre, a 5,000-seat multi-purpose arena and home to the Penticton Vees; Memorial Are-na; and the Okanagan Hockey School Train-ing Centre, home to the Okanagan Hockey School and Penticton Lakers.

He joins Global Spectrum after more than a decade with RG Properties. After attending Carleton University, Clarke began his career as Operations Supervisor at the Corel Centre in Ottawa in 1995 before moving to Maple Leaf Gardens and the Air Canada Centre in Toronto as Manager of Facility Services. He then moved to the Okanagan region in 1999 to assume the role of Director of Operations of Kelowna’s Prospera Place, as well as the 7,000-seat Save on Foods Memorial Centre located in Victoria, BC. He attended the Inter-national Association of Assembly Managers’ (IAAM) Public Assembly Facility Management School at Oglebay.

Jim Wynkoop Promoted To GM At Chaifetz ArenaJim Wynkoop, a 16-year veteran of the public assembly facility management industry, has been promoted by Global Spectrum to Gener-al Manager of the Chaifetz Arena on the cam-pus of Saint Louis University in St. Louis, MO.

Wynkoop, who joined Global Spectrum eight years ago, was most recently Director of Facilities for the company at the BankUnited

Center on the campus of the University of Miami in Coral Gables, FL.

“We believe Jim’s experience and professional relation-ships will take Chaifetz Are-na to even greater heights,” said Janice Crawford, Assis-tant Vice President for Busi-ness Services at Saint Louis University.

Prior to the BankUnited Cen-ter, Wynkoop was General Manager of the then Global

Spectrum-managed Whittemore Center Are-na on the campus of the University of New Hampshire in Durham, NH (2004-07). He was also the Assistant General Manager of the Global Spectrum-managed Colonial Life Are-na on the campus of the University of South Carolina in Columbia, SC (2002-04).

Prior to joining Global Spectrum in 2002, Wynkoop was General Manager of the Polar Ice Entertainment, Inc, in Peoria, AZ, and Ce-dar Rapids, IA (1999-2002). He also spent six seasons as the Director of Operations and Event Services Manager for the Nassau Vet-erans Memorial Coliseum in Uniondale, NY (1993-99).

He received a B.A. degree in communications from Philadelphia’s Temple University in Ra-dio, Television, and Film. He has served as a USA Hockey referee since 1997.

Dean ClarkeJim Grafstrom

Jim Wynkoop

The University of Phoenix Stadium experienced the wrath of Arizona’s monsoon season (July 29) when a reported microburst storm touched down in Glendale’s Entertainment District. But the show must go on – and it did!

It is estimated that the storm’s winds reached over 75 miles per hour, with driving rain and hail, damaging multiple structures and toppling light poles and trees in the area. Although the stadium sustained some significant damage, including a 1,500-sq. ft. hole in the retractable portion of the roof, the Global Spectrum staff, in conjunction with Hunt Construction, was able to recover the facility in just six days for an event starting on August 4.

Through the combined efforts of stadium personnel, and third party contractors, the Maricopa County Home Show was able to take place as scheduled and attract over 25,000 patrons to the facility.

“The Global Spectrum staff went above and beyond to host a great home show under difficult circumstances. Our company and vendors stood to lose a substantial amount of money, had the show cancelled, and the

show’s ultimate success would not have been possible without the hard work and commitment demonstrated by the Global Spectrum staff,” said Rene Smith, President/Owner of the Maricopa County Home show.

“I am extremely proud of how quickly we were able to address the repairs to the roof and to deliver to our clients and patrons the type of first class experience they expect here. Given the extent of the damage, and timeline we had to work with, it was a remarkable feat to host a major event six days after this extremely powerful weather event,” said Peter C. Sullivan, General Manager and Global Spectrum Regional Vice President at University of Phoenix Stadium.

Stadium’s Schedule Unaffected By Weather Damage

Workmen repair damage to retractable roof at Uni-versity of Phoenix Stadium, Glendale, AZ. Damage was caused by microburst, a small, very intense downdraft that descends to the ground resulting in a strong wind divergence, on July 29, 2010.

PEOPLE AND PLACES

THE GLOBE 17

Carl Driscoll has been promoted to Operations Coordinator at the Colonial Life Arena in Columbia, SC… At the BankUnited Center in Coral Gables, FL, on the campus of the University of Miami, Billy Fuchsman joins as Box Office Supervisor, and John James Dolphin comes aboard as Operations Supervisor… Emily Begley, has joined the Duke Energy Convention Center, Cincinnati, OH, as Marketing Manager… In news from Comcast-Spectacor’s Human Resources Department, Nicole Cammarota has been promoted to Director of Human Resources (focusing on Global Spectrum and Front Row Marketing Services), and Lauren McNally has been promoted

to Benefits Manager… At the Sun National Bank Center in Trenton, NJ, Todd Stoudenmire, formerly of the Colonial Life Arena, Columbia, SC, has been named Event Manager… At the Chaifetz Arena on the campus of Saint Louis University, St. Louis, MO, Kellie Weber joins as Assistant Box Office Manager, and Alex Fowler joins as Event Coordinator… Tim Savona was named Premium Seating Manager for Front Row Marketing Services at the Iowa Events Center in Des Moines, IA… Emily Dunaway was named Marketing Manager for the Augusta Entertainment Complex in Augusta, GA, and will continue as Marketing Manager at the USC Aiken Convocation Center on the campus of USC Aiken… Also in Augusta, Lauren Comegys joins as Group Sales Coordinator, and Harvey Tarver joins as Operations Manager… At the Ted Constant Convocation

Center on the campus of Old Dominion University in Norfolk, VA, Julie Potter joins as Office Manager, Jack Ligon joins as Event Manager, Sara Webster joins as Marketing Coordinator, and Mikayla Eyer joins as A/V Production Coordinator... Ryan Byrnes has been promoted to Facilities Manager at the St. Charles Convention Center, St. Charles, MO… At the Roanoke Civic Center, Roanoke, VA, Amy Webb has been promoted to Box Office Manager, Frances Collins has been promoted to Housekeeping Manager, and joining the staff are Neil Wastie and Sterling Broyles in Operations, Garrett Nolan as Assistant Manager in the Box Office, and Adam Crigger and Kaylin Foor as Interns in the Marketing Department… At the Wells Fargo Center in Philadelphia, Jason Toner joins from WFCU Centre in Windsor, ON, as Marketing Manager; Daniel Webb joins from Colonial Life Arena, Columbia, SC, as Assistant Marketing Manager; Mary Paolantonio,

formerly an Intern, joins as Assistant Marketing Manager; Nikki Varoutsos, joins as Marketing Manager for the Philadelphia Wings lacrosse team; and Charlotte Zappile has been promoted to Hospitality Director… Rob Fedewa joins USC Aiken Convocation Center, Aiken, SC, as Events and Operations Manager… At the Santa Ana Star Center in Rio Rancho, NM, Kennedy Bollmeyer joins as Group Sales Manager, and Rose Marie Gallegos joins as the Staff Accountant… At the Mullins Center, Pamela Kooshkalis joins as Event Manager, Leighann Forster joins as Event Coordinator/Administrative Assistant, and Megan Mercadante to Box Office Manager… At the Colonial Life Arena, Columbia, SC, Katie Mikos joins as Marketing Coordinator, Kathryn Carlson joins as Box Office Coordinator, and Macky Dailey joins as Group Sales Coordinator.

BIRTHS – Jason Evans, Group Sales Coordinator at the Iowa Events Center in Des Moines, IA, and his fiancée, Deborah Powers, wel-comed a baby boy, Jackson Edward Evans, on August 24… Mark DiMaurizio, Vice President of New Technology for Comcast-Spectacor, and his wife, Kim, had their second child, Audrey Jean DiMaurizio, born on September 3… Keith Humphries, 3601 Creative Group/Global Spectrum Graphic Designer, and his wife, Kathleen, had their first child, Gavin Rhys Humphries, born on July 29.

Fontaine, Conlon, CMP Certified Both Jennylyn Fontaine, of the MassMutual Center, and Kelly Conlon, of the Greater Richmond Convention Center, have earned the

distinction of Certified Meeting Professional (CMP). Obtaining the CMP designation is one of the highest forms of recognition in the meeting profession.

The CMP from the Convention Industry Council distinguishes holders as career professionals who have demonstrated a high level of experience, skill, and knowledge. The certification must be applied after three years of full-time employment in the meeting planning field.

Worden Completes Leadership Program Global Spectrum’s Amy Worden, Sales Manager at the Overland Park Convention Center, Overland Park, KS, has graduated from Leadership Overland Park, a prestigious six-month program designed to identify, train, and motivate community leaders.

Carl Driscoll Billy Fuchsman Todd Stoudenmire Kellie Weber Alex FowlerJohn James Dolphin

Emily Dunaway Lauren Comegys Jack Ligon Mikalayla Eyer Ryan ByrnesHarvey Tarver

Amy Webb Frances Collins Rose Marie Gallegos Katie Mikos Kathryn CarlsonKennedy Bollmeyer

Kelly Conlon

Jennylyn Fontaine

Amy Worden

®

®

James Madison University Names Front Row To Manage Athletic Department’s Sponsorships, Media Rights

Philadelphia Soul, Front Row Marketing Services Back In Same Huddle For 2011

In its continuing efforts to enhance the sup-port for student-athletes, James Madison

University (JMU) Athletics in Harrisonburg, VA, has made a move to increase its spon-sorships program through a partnership with Front Row Marketing Servic-es. Front Row will work to increase the exposure and reach of JMU through this new partnership.

“We are excited to have Front Row Marketing Services, one of the country’s leading sponsorship firms, working to secure successful sponsorship and media rights opportunities for JMU,” said Geoff Polglase, Deputy Athlet-ics Director. “Working with Front Row will add resources to the department that will enhance our student-athletes’ and coaches’ efforts on the field, in the classroom, and in the community. Along with those im-provements internally, the partnership will increase the exposure and strengthen the branding of JMU Athletics within the region, state, and nation.”

Front Row Marketing Services will assist JMU in recognizing potential sponsorship opportunities for its en-tire athletics department, including current and future facilities. Success

has been a tradition at JMU, and at the conclusion of the 2009 football season, JMU’s Bridgeforth Stadium began a two-year expansion proj-ect. The expansion calls for an addition of 10,000 seats improving sight lines for all

seats, additional development to the media and press center, and the ad-dition of suites and club level seats. The campaign for Bridgeforth Sta-dium will be completed in the fall of 2011.

“We are excited to be working with James Madison University to contribute to the growing success of JMU Athletics. With the completion of the Bridgeforth Stadium ex-pansion, the exposure and sponsorship suc-cess will only add to the continued eminence

of JMU Athletics,” said Bryan Furey, Regional Vice President for Front Row Marketing Ser-vices. “One of our specialties is mobilizing a local sales force and hitting the ground running, which we have already begun to do in Harrisonburg. We look forward to a long, successful partnership with JMU and its sur-rounding community.”

The Philadelphia Soul and Front Row Marketing Services (FRMS) announced that they are teaming up, once again, to bring back

the Arena Football League Championship Title. With this partnership, Front Row Marketing Services, which handled the sponsorship sales for the Soul from 2004-08, will continue in that capacity as the Soul prepare to return in 2011.

“We are happy to have Front Row Marketing Services back with the team,” said Craig Spencer, Soul co-majority owner. “FRMS was a valuable asset for the Soul in our previous five seasons, and we look forward to continued successes together.”

Consistently placing in the top two in sales in the AFL, FRMS will pick up where they left off selling inventory such as dashboards, turf squares, banners, promotions, naming rights, and team entitlements. FRMS will provide corporate marketing and sales of the commercial rights assets for the ArenaBowl XXII Champions, including sponsorship and signage.

“Front Row Marketing Services has an understanding and passion for our product that we wouldn’t find anywhere else,” said Ron Jaworski,

Soul co-majority owner. “They bring tremendous value to the franchise, and we are exited to have them as part of the Soul family.”

The 2011 regular season runs April through July leading into the playoffs and ArenaBowl in August. The Soul, which returns to play home games at the Wells Fargo Center (formerly the Wachovia Center), capped its previous five seasons with an ArenaBowl XXII Championship in 2008, defeating the San Jose SaberCats, 59-56.

“We are thrilled to reunite with the Philadelphia Soul franchise and their passionate and devoted owners,” said Adrian Staiti, Senior Vice President of Business Operations. “The Philadelphia Soul will kick off their return with success both on and off the field.”

18 THE GLOBE

Bridgeforth Stadium at James Madison University.

Dick Sherwood - Presidentrsherwood@frontrow-marketing.com

(215) 218-7529

Adrian Staiti - Senior VP Business Operationsastaiti@frontrow-marketing.com

(215) 389-9824

Eric Smallwood - VP Project Managementesmallwood@frontrow-marketing.com

(810) 984-2608

New HiresKeith Bradshaw is the new Direc-tor of Corporate Partnerships for James Madison University in Harri-sonburg, VA.

Scott Despins is the new Premium Seating Sales Manager at the WFCU Centre in Windsor, ON.

Brian Esposito is the new Director of Corporate Partnerships for the

Arena Football League’s Philadelphia Soul.

Colby Fackler is the new Senior Director of Corporate Sales at the Abbotsford Entertainment and Sports Centre in Abbotsford, BC.

Tim Savona is the new Premium Seating Manager at the Iowa Events Center in Des Moines, IA.

Front Row Heats Up Arizona With Its Annual Meetings in ScottsdaleFront Row Marketing Services held its annual corporate meetings this past July at the W Hotel in Scottsdale, AZ. The meetings were not only an edu-cational sales tool for all the employees, but also a chance to celebrate the tremendous growth of the company and an opportunity to meet the many new faces.

“Through feedback of previous years’ meetings, we were really able to craft and build this trip to maximize our time and results,” said Adrian Staiti, Se-nior Vice President, Business Operations of Front Row Marketing Services. “Each month we all get on our team conference call, and there are always emails between the team, but this provides everyone the opportunity for some face time and an even more direct learning experience. Our sales people are our greatest asset, and this was a way to strengthen that asset through speakers, discussions, and breakout sessions. Additionally, these meetings are to serve as a ‘thank you’ for all of their hard work that results in Front Row’s continued growth and success.”

Also on the agenda were “State of the Union” addresses from Comcast-Spectacor and Global Spectrum. The event wrapped up with an outing to the Global Spectrum-managed University of Phoenix Stadium in Glendale where Front Row team members punt, passed, and kicked with football games and activities on the home turf of the NFL’s Arizona Cardinals.

Colby FacklerBrian Esposito Tim SavonaScott DespinsKeith Bradshaw

Front Row Marketing Services on the University of Phoenix Stadium field.

frontrow-marketing.com

HOW TO REACH KEY PERSONNEL

FACILITY NEWSPueblo Convention Center Handles 68 Events In Two-Month Period The Pueblo Convention Center in Pueblo, CO, was working at an intense pace in May and June with events filling the downtown center in 54 of 61 days during the two months.

Dean Dennis, Global Spectrum’s Vice President of Business Development and Client Relations and General Manager of the Pueblo Convention Center, said 11 multi-day statewide and regional conventions were part of the two-month deluge at the Center, helping bring in some 1,600 conventioneers to the Pueblo community and an additional $34,909 in lodging and sales tax.

In addition to the multi-day events, the Pueblo Center hosted local meetings, banquets, and various special events, bringing the staggering number of events held at the Center during the two-month to 68.

Hiking Iraq Vet Visits Pueblo Center Iraq War veteran Troy Yocum stopped at the Pueblo Convention Center’s Home of Heroes Memorial Plaza (July 30) on his 7,000-mile hike across America in an effort to raise money and awareness for the families of deployed soldiers. Troy Yocum (at podium) with Pueblo

County Commissioner John Cordova at Pueblo Convention Center ceremony.

Employees of The Ranch, Global Spectrum, and Ovations Food Services team up in May to re-stock, clean, and price items at Habitat for Humanity ReStore in Loveland, CO. Volunteers combined for over 150 work hours to the ReStore project.

19

Ms. Tammi Bryant-Olson

Comcast Arena at Everett

Everett, WA

Dear Tammi:

Global Spectrum’s continuous efforts to ‘go green’ at the Comcast

Arena at Everett have played a considerable factor in why I continue

to bring the Everett Fall Home Show back every year. Not only

do your greening initiatives align with the products our vendors

offer, but the energy savings help to keep my overall costs lower.

I primarily work with small business owners in the home improve-

ment and remodeling sector. “Green Products and Services” are some-

thing that they are all very aware of in their own business operations as the

demand has been steadily increasing on the consumer side of the market.

The efforts in this area that are put forth by the

Comcast Arena, have become an important selling point

for me to touch on when soliciting new Vendors.

Bill BradleyEvent Producer

Everett Fall Home Show

Global Spectrum and Centerplate competing in Dizzy Mummy game.

“HOW YOU DOIN’?”

20 THE GLOBE

To promote upcoming Broadway in Augusta season, employees at Augusta Entertainment Complex dressed as representatives of shows. (From left) Arlene McKinnon, Staff Accountant; Shatara Jones, Administrative Assistant; George Aiello, Director of Special Projects; Emily Dunaway, Marketing Manager; Mike Cecchini, Group Sales Manager; and Josh Small, Director of Facilities.

With the Augusta Entertainment Complex set to announce its 2010-11 Broadway in Augusta series, the marketing department decided that they

were going to publicize the show line-up in a much different manner than in years past.

Rather than sending out a standard press release, a press conference was held at the Bell Auditorium to announce the series, featuring Mannheim Steamroller, Blue Man Group, Grease, and The Color Purple, with a few “special” guests.

Several members of the Augusta Entertainment Complex staff dressed in costumes as “special guests” to represent the upcoming shows. Josh Small, Director of Facilities, played the role of Blue Man. George Aiello, Director of Special Projects, represented Mannheim Steamroller. Emily Dunaway, Marketing Manager, and Mike Cecchini, Group Sales Manager, represented Grease. Arlene McKinnon, Staff Accountant, and Shatara Jones, Administrative Assistant, represented The Color Purple. Monty Jones, Jr., General Manager, spoke to the attending media, who seemed to enjoy the unique way the series was announced.

MassMutual Center Sales Department (from left) Melissa Voutour, Amy Vieceli, Monique Messier, and Cait Casali proudly pose with HYD Trophy after winning “Minute to Win It” Challenge.

“Minute To Win It” Hits MassMutual CenterThe MassMutual Center kicked off the summer with an all-employee competition of Minute to Win It. Each department chose a representative to compete in various Minute to Win It games, like Extreme

Hanky Panky, Dizzy Mummy and Rapid Fire. The last one to finish each round was eliminated from the game. In the end, it came down to Sales vs. Operations in a shoot out of Ping Tac Toe. Sales was victorious and walked away with the HYD Trophy.

Augusta Employees Play Roles In Promotion

Management staff at University of Rhode Island’s Ryan Center held successful team-building event on theme “Global Spectrum Amazing Race.” One task was to dress up as school mascot Rhody the Ram at Alumni Office. With Rhody are (from left) Eric Lantz, Facilities Manager and Tech Services; Tracy Piacente, Boss Arena Manager; Monica Schrader, Senior Accountant; Jeff Kuhn, Assistant Box Office Manager; James Morris, Operations Coordinator; and Daryl Jasper, Director of Business Development.

THE GLOBE 21

HYD grand prize winners at Roanoke Civic Center are (from left) Travis Hol-land, Frances Collins, (kneeling) Sharon Pratt, General Manager Chris Connolly, Cathy Ring, Tim Anderson, Jody Shaver, Assistant General Manger Josh Hall, and pirate princess Robyn Schon.

Ms. Allison Dobin | Marketing Coordinator

BankUnited Center | Coral Gables, FL

Dear Allison,

I just wanted to thank you again. The “Curious George Live!” show was

amazing. Everyone on the staff at the Bank United Center was amazing.

It was hot outside waiting for will call, but the manager came out and

opened additional lines. He apologized for the wait, which was extremely

nice and considerate. Very uncommon here in Miami, so it was refreshing.

The group of children that I took LOVED the show and were so happy.

Thank you again, and be assured that we’ll return to any event

at the BankUnited Center at the University of Miami!

Dana Pezoldt, Projects Administrator

Miami-Dade County Department of Cultural Affairs

County fair much more accessible

Scooters, chairs, walkers, and canes: Every

handicapped person that has to use one of these

devices has one goal in mind — to go places

that a normally healthy person would go. We

just have to use different means to get there.

I met and spoke a few months ago with Curry County Fairgrounds

General Manager Kevin Jolley and Operations Manager Johnny Berry

to discuss how the Fairgrounds could be made safer and easier for

canes, walkers, chairs, and scooters. They didn’t take notes, but they

did listen with great interest and concern.

I am by no means a spokesperson for the handicapped or elderly, but

being handicapped now for 15 years I know from experience what

would help. Safety is our main concern.

Gravel can be our worst enemy. It will shift when pressure is put on

the walker or cane and wheelchairs won’t roll. Jolley and Berry and the

grounds crew removed the gravel from the main walkways by the food

vendors and displays and concessions.

The entrance to the Fairgrounds this year was smooth to get through,

and the benches had been placed under the trees for shade. I was

impressed that it was easy maneuvering for chairs and scooters and safe

for canes and walkers.

Because of financial needs, there is still some work to be done, but I feel

they have come a long way. Thanks to County Manager Lance Pyle,

Jolley, Berry, and their grounds crew. I’m looking forward to next year.

Joe WilsonClovis

The following letter was sent to Donna Shalala, President of the University of Miami in Coral Gables, FL:

Dear President Shalala,On behalf of the Board of Trustees, our case management agencies, and the staff of Our Kids of Miami-Dade/ Monroe, Inc., we would like to thank you for your generous contribution and for hosting the 2010 Graduation

of 75 young adults, formerly in foster care, who graduated from an academic program. The evening could only be described as a thrilling event for our community.Your (Global Spectrum) team at the BankUnited Center went above and beyond to ensure that the event was a success

and that the youth had their moment to shine. It is so far the best event we have had in Our Kids’ history. General Manager Patrick McGrew was so involved from the very start. He and his team are owed commendations for their work. I am sure you would agree that these young adults have accomplished an important milestone in their lives. We thank you for helping to make the event a memorable occasion during which the youth could celebrate their accomplishments. We deeply appreciate your contribution to

a very special and moving graduation ceremony, which our collaborators helped make a wonderful success in every way.Again, thank you for your hard work.

Karie BlackLegislative Affairs and Community Outreach LiaisonOur Kids of Miami-Dade/Monroe

Global Spectrum staff at Colonial Life Arena with animals from Pets, Inc. help adoption agency this past May.

FACILITY NEWS

22 THE GLOBE

Tim Strunk (left) and Luke Wack-erhagen set Group Sales Records for Colonial Life Arena in Colum-bia, SC.

Colonial Life Arena Group Sales 2009-10 highlights:• Achieved highest grossing year ever in both dollars and tickets

sold in history of Colonial Life Arena for Group Sales Department

• Hit 200 percent of overall department yearly sales budget

• Increased Women’s Basketball ticket sales by 35 percent from last season

• Increased Men’s Basketball overall revenue from last season

• Had largest single group sale in history of Colonial Life Arena Dance Department Halftime Act for Men’s Basketball

• Doubled gross dollars sold for Monster Jam from last season, setting highest dollar amount ever sold for this show at Colonial Life Arena

• Had both the #2 and #4 highest grossing group shows in the arena’s history

#2 Radio City Christmas Spectacular

#4 Tyler Perry: Madea’s Big Happy Family

• Sold 20 percent off all tickets sold for circus through groups

• Donated 1,037 sold tickets to charity organizations for multiple events through group sales initiatives

Group Sales Record At Colonial Life ArenaGeneral Manager Tom Paquette applauded the Colonial Life Arena’s Group Sales gurus, Tim Strunk and Luke Wackerhagen, for setting Group Sales records at the Columbia, SC, arena during the past season.

“The Group Sales Department consistently outperformed budgets and goals set for the majority of the arena events,” Paquette said. “We have high

standards for performance at Global Spectrum and this accomplishment by Tim and Luke is an example of outstanding performance and solid salesmanship.”

Sandler Center attendees were part of record season.

Colonial Life’s Abey Coker Named AAF GovernorAbey Coker, Director of Sales and Marketing for the Colonial Life Arena in Columbia, SC, was named South Carolina State Governor for the American Advertising Federation.

Coker will oversee four clubs in South Carolina and help fulfill the clubs missions of advancing advertising interested through effective government relations, professional development, public education, advertising education, advertising standards, public service, and recognition of excellence.

Sandler Center Sets Season RecordThe 2009-10 season at the Sandler Center for the Performing Arts, Virginia Beach, VA, finished with an unprecedented 404 events. The Center presented a total of 127 separate concerts and performances, each given by a renowned international touring artist or acclaimed local arts organization.

Abey Coker

Kansas City Wizards Selects Globalour new stadium the premier facility in the MLS and a must-play venue in the Kansas City Region.”

“We are very excited to be working with Robb Heineman and the entire Wizards organization,” said John Page, Chief Operating Officer of Global Spectrum. “This is a terrific opportunity for Global Spectrum to create new opportunities for the Kansas City Region by managing the Wizards’ new stadium.”

(Continued from page 1)

Sandler Center Free Concerts Double AttendanceThe Sandler Center for the Performing Arts in Virginia Beach, VA, hosted its second season of Why Not Wednesdays?, a free summer concert series presented on its outdoor plaza, from May 12 through September 8, with significant results.

Over 12,000 people attended the series doubling the attendance of last year’s inaugural series.

Global Spectrum and the Sandler Center Foundation teamed up with the City of Virginia Beach Farmers Market to add a unique summer flare to the series. Hampton Roads residents were able to kick back and catch some great music, and stock up on fresh seasonal fruits and vegetables, locally-caught seafood, beautiful summer flowers, and other homegrown items from the area’s best farmers market vendors.

Free concert at Sandler Center for the Performing Arts is part of Why Not Wednesdays? Summer Concert Series.

FAMILY OF FACILITIES

23

A r e n a sAbbotsford Entertainment & Sports Centre – Abbotsford, BC, CanadaAiken Convocation Center, University of South Carolina – Aiken, SCBankUnited Center, University of Miami – Coral Gables, FL Budweiser Events Center at the Ranch – Loveland, CO Central Pavilion Arena – Robstown, TXChaifetz Arena, Saint Louis University – St. Louis, MOColonial Life Arena, University of South Carolina – Columbia, SCComcast Arena at Everett – Everett, WAConstant Convocation Center, Old Dominion University – Norfolk, VACurry County Events Center – Clovis, NMEd Fry Arena, Indiana University of Pennsylvania – Indiana, PAEnCana Events Centre – Dawson Creek, BC, CanadaGeneral Motors Centre – Oshawa, ON, CanadaGlens Falls Civic Center – Glens Falls, NYJames Brown Arena – Augusta, GAJames L. Knight International Center – Miami, FLJohn Labatt Centre – London, ON, CanadaLiacouras Center, Temple University – Philadelphia, PAMassMutual Center – Springfield, MA Mullins Center, University of Massachusetts – Amherst, MAPenticton Memorial Arena – Penticton, BC, CanadaRoanoke Civic Center Coliseum – Roanoke, VARyan Center, University of Rhode Island – Kingston, RISanta Ana Star Center – Rio Rancho, NMSears Centre Arena – Hoffman Estates, ILSingapore Sports Hub MPIA – Singapore (Southeast Asia)South Okanagan Events Centre – Penticton, BC, CanadaSun National Bank Center – Trenton, NJTsongas Center at UMass Lowell, Univ. of Massachusetts Lowell – Lowell, MAUCF Arena, University of Central Florida – Orlando, FLVeterans Memorial Auditorium – Des Moines, IAWells Fargo Arena – Des Moines, IAWells Fargo Center – Philadelphia, PAWFCU Centre – Windsor, ON, CanadaWolstein Center, Cleveland State University – Cleveland, OH

C o n v e n t i o n & E x p o s i t i o n C e n t e r sCentury Center – South Bend, INCherokee Strip Conference Center – Enid, OKClovis Civic Center – Clovis, NMConference Center Niagara Falls – Niagara Falls, NYDuke Energy Convention Center – Cincinnati, OHEdward D. Hansen Conference Center – Everett, WAFirst National Bank Exhibition Building – Loveland, COGerald H. Gordon Conference Pavilion, Cleveland State University – Cleveland, OHGreater Richmond Convention Center – Richmond, VAHy-Vee Hall – Des Moines, IALas Cruces Center – Las Cruces, NMMassMutual Center – Springfield, MAMiami Convention Center – Miami, FLMiami Beach Convention Center – Miami Beach, FLNorth West Georgia Trade and Convention Center – Dalton, GAOrtiz International Center – Corpus Christi, TX

C o n v e n t i o n & E x p o s i t i o n C e n t e r s ( c o n t i n u e d )Overland Park Convention Center – Overland Park, KSPalm Beach County Convention Center – West Palm Beach, FL Penticton Trade & Convention Centre – Penticton, BC, CanadaPolk County Convention Complex – Des Moines, IA Pueblo Convention Center – Pueblo, CORichard M. Borchard Exhibition Complex – Robstown, TXRoanoke Special Events Center – Roanoke, VASioux Falls Convention Center – Sioux Falls, SDSt. Charles Convention Center – St. Charles, MOUniversity of Phoenix Stadium Exhibit Hall – Glendale, AZ

S t a d i u m sAbu Dahbi International Tennis Complex – Abu Dhabi, UAEAutoZone Park – Memphis, TNCitizens Bank Park – Philadelphia, PAFairground Field – Robstown, TXFargodome – Fargo, NDKansas City Wizards Soccer Stadium – Kansas City, MOForeman Field, Old Dominion University – Norfolk, VAPPL Park – Chester, PASingapore National Stadium – Singapore (Southeast Asia)Singapore Indoor Stadium – Singapore (Southeast Asia)University of Phoenix Stadium – Glendale, AZWilliam-Brice Stadium, University of South Carolina** – Columbia, SCZayed Sports City Stadium – Abu Dhabi, UAE** Non-football events

I c e F a c i l i t i e s Abu Dahbi Ice Rink – Abu Dhabi, UAEBradford R. Boss Arena, University of Rhode Island – Kingston, RIComcast Community Ice Rink – Everett, WA General Motors Centre Community Ice Rink – Oshawa, ON, CanadaMullins Ice Rink, University of Massachusetts – Amherst, MAOHS Training Center – Penticton, BC, Canada

P e r f o r m i n g A r t C e n t e r s / T h e a t e r s

Colony Theatre – Miami Beach, FLLincoln Theatre – Miami Beach, FLRoanoke Performing Arts Theatre – Roanoke, VASandler Center for the Performing Arts – Virginia Beach, VAThe Venue at UCF, University of Central Florida – Orlando, FLWilliam B. Bell Auditorium – Augusta, GA

S p e c i a l i z e d V e n u e sCurry County Fairgrounds – Clovis, NM Khalifa International Bowling Centre – Abu Dhabi, UAEMountain Winery (Ampitheatre) – Saratoga, CAOld Falls Street at the Conference Center Niagara Falls – Niagara Falls, NYRichard M. Borchard Fairgrounds – Robstown, TXZayed Sports City Training Fields – Abu Dhabi, UAE

Tim Murphy (third from right), Global Spectrum Regional Vice

President, welcomes cast of American Idols Live to Wells Fargo

Center in Philadelphia, PA.

Robin Tate (far left) of Tate Entertainment Group, Mike Killion (second from

left), Assistant General Manager, Santa Ana Star Center; and Gunnar Fox (far

right), Global Spectrum’s General Manager at Santa Ana Star Center, pres-

ent Jeff Dunham with NBA D-League’s New Mexico Thunderbirds Jersey for

“Peanut” after his sold-out performance in Rio Rancho, NM (July 28).

Staff at the BankUnited Center gets ‘curious’ with Curious George before he takes the stage. (From left) Billy Fuchsman, Betty Segui, Ron Andrews, Allison Dobin, Elisa Dieme-Erlich, General Manager Patrick L. McGrew, Kevin Retchless, Alejandro Aguilar, and Socrates Giourgas.

THE GLOBAL SCRAPBOOk

FACILITY NEWS

3601 S. Broad Street Philadelphia, PA 19148global-spectrum.com

A Look Inside the World of Global Spectrum

Industry Perspectives• “New Technology Utilized

As Revenue Generator” by Mark DiMaurizio

Senior Management:

Chairman, Peter A. LuukkoCOO, John Page

Sr. VP, Business Development, Frank E. Russo, Jr.Sr. VP, Convention Centers, Thomas Mobley

VP, Finance, Kenneth WajdaVP, Business Development & Client Relations:

Dean Dennis, Todd GlickmanRegional VP: Dave Anderson, Shura Garnett,

Doug Higgons, Matt Hollander, Matt Homan, Rick Hontz, Tim Murphy, Brian Ohl, Mike Scanlon,

Barry Strafacci, Peter Sullivan

global-spectrum.com

Office of the Chair:

Chairman, Ed SniderVice Chairman, Fred Shabel

President/COO, Peter A. LuukkoExec. VP/Gen. Counsel, Phil Weinberg

Exec. VP/CFO, Russ Chandler Office of the Chair, Emeritus, Sandy Lipstein

-------------------------Comcast-Spectacor Senior VP,

Business Development, Michel Sauers

comcast-spectacor.com© Copyright 2010, Comcast-Spectacor all rights reserved.

Printed on recycle paper.

Soccer Comes Alive In Chester, PA

Philadelphia Union play inaugural Major League Soccer game in Global Spectrum-managed PPL Park in Chester, PA, near Philadelphia.