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The Donor’s Check ListThe Donor’s Check ListFor Continuing SupportFor Continuing Support
Donors Have ChoicesDonors Have Choices
1. GuideStar places the number of non-profits at 1.8 million – that’s up 115% since 1996.
2. According to the USPS (03/09) 199.4 billion pieces of mail were delivered in FY 07 – over half was direct mail.
3. It’s the economy, stupid!
Is It Spiritual?Is It Spiritual?
April 13, 2009
Is It Spiritual?Is It Spiritual?
1. Church attendance growth rates jumped 50% during periods of recessions – “Praying for Recession” 2008 Texas State University. (NY Times 12/14/08)
2. Nearly two in three pastors (62%) report more people from outside their church asking for help, and nearly a third (31%) see more such requests from church members, according to LifeWay Research. (USA Today 3/29/09)
3. Eighty-two percent (82%) believe that Jesus Christ was the son of God who came to Earth and died for our sins. (Rasmussen Reports 3/08)
4. GivingUSA reports 2007 giving with nearly 35% of all donations (3x the largest) to religion. And 75% of all giving comes from individuals. (NPTimes 7/1/08)
Is It Spiritual?Is It Spiritual?
1. Being Spiritual Must Be Honest
• Remember the “Seven sons of Sceva”? Acts 19
2. Being Spiritual Should Not Be Manipulative
• Don’t Threaten People with Eternal Damnation or the False Hope of a Blessing
3. Being Spiritual Need Not Be Evangelistic
• What is the purpose of Direct Mail? Education? Evangelism or Fundraising?
Is It Personal?Is It Personal?
1. Cancer Survivors Generally support Cancer Causes!
2. So What About the Mission?
• Issues include poverty, homelessness, addictions, mental illness, low self-esteem, alcoholism, etc.
3. Using Personality to make it Personal
• Tell a Story
• Use Strong Photos
• Write Like You Talk
• Be “First-Person” in Writing
Is It Necessary?Is It Necessary?
1. Donor Confidence is on the rise…according to Campbell Rinker Research. (DonorSpeak e-Letter 05/09)
2. The same study reported a sharp increase of arts donors who said they will give less in 2009 compared to 2008.
3. The Decreasing Discretionary Income = gross income – taxes & essentials – or about 15% of household income. (Bureau of Labor)
4. Create Urgency!
Is It Trustworthy?Is It Trustworthy?
For U.S. charities, a crisis of trustScandals, accountability problems combine to undermine public support…msnbc.com
Is It Trustworthy?Is It Trustworthy?
1. Be Open & Honest.
2. Have an Employee Manual & Conflict of Interest Policy.
3. Conduct Annual Audits and Make Them Available.
4. Put Your Mission Financials Online.
• What Percent of Funds Go To Program?
5. Be a “Certified” AGRM Member Mission.
6. Invite Donors on Tours.
7. Have a Strong Volunteer Program.
8. What About the Watchdogs – EFCA, AFP, GuideStar, Charity Navigators, Wall Watchers, Be Wise (BBB), etc?
Is It Trustworthy?Is It Trustworthy?
1. Prospect Trust / The 1st Gift Hurdle
• Public Image, Reputation, Financials, Associations…
2. Donor Trust / Continued Giving
• Acknowledge, Recognize, Thank, How Was Money Used, Why Continued Gifts Are Needed, Tone, Other Ways to Help
3. Donor Confidence Index
• Has not wavered during the economic challenge (Campbell Rinker Research)
Is It Valuable?Is It Valuable?
1. (WIIFM) What’s In It For Me?
• Donors Still Want Something for Their Money
• Premiums and Trinkets
2. The Bargain Hunters
• Thanksgiving Dinner for $$$
3. Doing the Most Good
4. Double The Benefits
• Matching/Challenge Gift Opportunities