THE CIO’S NEW ROLE...THE CIO’S NEW ROLE CORE STRATEGY ENABLER CIO BAROMETER RESEARCH CSC Consulting 2013 March 14, 2014 2 80,000 WHOWE ARE 2 EMPLOYEES WORLDWIDE $13.2B GLOBAL IT

Michael S DeittrickPrincipal Leader, CSC

Enterprise Architecture & Strategy

[email protected]

THE CIO’S NEW ROLECORE STRATEGY ENABLERCIO BAROMETER RESEARCH

2CSC Consulting 2013 March 14, 2014

80,000 80,000

WHOWE ARE

2

EMPLOYEES WORLDWIDE

$13.2B$13.2B GLOBAL IT SERVICES POWERHOUSE

50+ 50+ YEARS OF INNOVATION

100+ 100+ GLOBAL ALLIANCES WITH BEST-IN-BREED PARTNERSGlobal Delivery ExcellenceGlobal Delivery Excellence

Cloud CybersecurityBig Data & Analytics

ConsultingSoftware

and IPApplications

Services

Business Process Services and Outsourcing

Infrastructure Services

Offerings Lifecycle ManagementOfferings Lifecycle Management

Industries

CSC is A Global Powerhouse Scaling its Next-Generation Solutions to Bring You Greater Agility and Innovation


CIO BAROMETER | 5TH EDITION

3CIO Barometer 2013 March 14, 2014

NEARLY 700 I.T. LEADERSTRENDS & PERSPECTIVES

OF I.T. DEPARTMENTS

http://www.csc.com/cio_barometer


The role of an IT Executive


PRIMARY role of INNOVATING and creating VALUE with technology in 2013

*CSC CIO Barometer


PRIMARY role of INNOVATING and

creating VALUE with technology in 2015

*CSC CIO Barometer


LOOKING INTO THE FUTURE

CIO TO BECOME THE ENABLER OF THE CORE BUSINESS STRATEGY

Involvement in the direction of the corebusiness strategy

Leadership in innovationand creating value

with new technology

A driving force for operational excellence

Involved in the direction of CORE business STRATEGY

*CSC CIO Barometer


Technology Trends & Priorities

70% of CIOs are DEPLOYING SOLUTIONS for Big Data, Analytics & Information

Management

600% INCREASE in

SPEND on CLOUD

Services in Just

2 Years

65% of IT Execs: CREATING Mobile Applications is a Key CHALLENGE

for IT

74% of CIOs: Cyber / IT

Security Remains a

Serious Priority

74% of IT Execs: Desire to INCREASE the

Level of Internal IT SKILLS& Acquire NEW TALENT


What’s The Forecast?“Cloudy with a chance of Digital disruption�.”

10CSC Proprietary and Confidential March 14, 2014

The New Speed of Business — Disruptive Evolution

Netw

ork

s

Pla

tfo

rms &

S

tora

ge

Serv

ice D

esk

En

d U

ser

Co

mp

uti

ng

All inOutsourcing

Specialized Sourcing

Database as a Service

Infrastructure as a Service

Storage as a Service

Desktop as a Service

CRM -SaaS

Collaboration -SaaS

Social Media - SaaS

Hybrid

Sales Order EntryERP Modules - PaaS

Manufacturing - PaaS

Consumer - PaaS

Supply Chain - PaaS

Workload as a ServiceAs a Service Model –

Business Process

Workload managed across applications

& infrastructure

Business value in a pay by the drink model

Pricing

Inventory Mgmt

Expense Mgmt

Cost Management Focus Business Agility and Speed to Value Focus

• Tower Orientation

• Cost Reduction

• Limited Innovation

• Limited Agility

• Workload Orientation

• Cost Reduction

• Business Innovation

• Speed!

Consulting & Innovation

-10 years -5 years Now +2-3 years +5-10 years

Expenses - SaaS


Innovation Is Moving Outside the Firm

Value traditionally created inside the firm

New value increasingly created outside the firm

Community Content

SocialMedia

Mobile/Location

Big Data

Co-creation

Crowd-sourcing

Collaborative Commerce

EdgeDevices

OpenInnovation

CloudComputing

Sensors Peer-to-Peer

Design Production

Sales and

Marketing Support


Forces for Architectural Change

High SecuritySystems,Networks,

Apps, and Data

DM

ZD

MZUser-Generated

ContentCloud

Computing

BusinessEcosystemsCustomer

Experience/Identity

Devices/BYOTPredictability/

Understanding

Internet of Things SaaS

Open Communities

Employees SuppliersPartners Contractors

CUSTOMERS

CRM

HRServices

Travel&

Expenses

UX


Shift from Inside-Out to Outside-In

Inside-Out

Outside-In

Company/supplier-centric

Marketing collateral

Market intelligence

Internal know-how

Intellectual property

Management/control

Fixed, internal company IT

Customer/community-centric

Community-generated content

Real-time analytics

Ecosystems, vertical clouds

Open source (contribution)

Leadership/influence

Scalable cloud, public IT


Shift in Control and Convergence of IT is Driving Disruptive Evolution

ConvergedIT

Analytics

CloudPlatforms

Social

Mobile and Machine

Apps Mod

Cyber

As-a-Service

Mobility & Machine

Big & FastAnalytics

Cloud Platforms

DevOps & Service

Managed

CyberProtected

Secure distributed data services, cloud brokered, fully automated, software defined environments

TechnologyTrends

Analytically Driven, Stream Oriented, Privacy Protected Application Platforms

AgileDevelopment


Current Future

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

IT Budget Neutral – Run, Grow, Transform

Run Grow Transform IT Budget Revenue

Budget

Constant

RUN

60%

GROW

30%

TRANSFORM

10%

Re-alignment of IT Budgets to Business Strategy is imperativeC


Questions to Consider

• What are you experiencing? Is your company the same or different from those we surveyed?

• Do you have an example of where these new disruptive technologies have impacted your business? Given you a competitive advantage or perhaps created a competitive threat?

• How is IT perceived in your company? Cost of doing business or key to the business strategy?

• Do you believe the role of the CIO is changing? If so, in what ways?

Thank You

Michael S DeittrickPrincipal Leader, Enterprise

Architecture & Strategy, CSC

[email protected]

Documents

THE CIO’S NEW ROLE...THE CIO’S NEW ROLE CORE STRATEGY ENABLER CIO BAROMETER RESEARCH CSC Consulting 2013 March 14, 2014 2 80,000 WHOWE ARE 2 EMPLOYEES WORLDWIDE $13.2B GLOBAL IT