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The Business Architecture Approach to Formulate and Implement a Strategy that Leverages the Business Ecosystem Pierre Hadaya Professor, School of Management of the Université du Québec à Montréal and Cofounder of ASATE Group
Association for Strategic Planning 2019 Conference
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Group© ASATE Group Inc. 2019
Table of Content
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The Difficulties Organizations Face while Formulating and Implementing their Strategy
The Missing Link: The Business Architecture Approach
The Business Architecture Approach to Leverage the Business Ecosystem
The Benefits of the Business Architecture Approach
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The Difficulties Organizations Face while Formulating and Implementing their Strategy
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Strategy
Formulate
Execute Implement
Engage and Govern
Key Group of Activities in the Formulation, Implementation and Execution of a Strategy
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Analyze external and internal environments of the organization, formulate and analyze strategy alternatives and choose the most appropriate
Identify and execute the transformations required so the organization can execute its strategy
Operate the organization in perfect alignment with the strategy
Motivate the members of the organization to embrace change and be on the lookout for events and new insights to make the necessary adjustments to improve the formulation, implementation and execution of the strategy
A Transformation = A lasting change (i.e., acquisition/creation, modification or sales/retirement) made to a “building block” of the organization
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Most Organizations Are Still Facing Important Difficulties in Their Strategic Endeavours
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of organizations are satisfied with their strategy formulation process(McKinsey Quarterly, 2007)
of organizations have difficulties implementing their strategy (The Economist Intelligence Unit, 2013)
of strategic initiatives are failures (Candido et Santos, 2015)
of organizations are unable to execute their strategy (Fortune, 1999)
45%
61%
50-90%
Up to70%
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The Main Causes of These Difficulties (1/2)
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The organization does not have a real strategy Result: The organization has great difficulty in making the right choices to differentiate itself positively from its competitors
The feasibility analysis of the strategy alternatives are not rigorous enough Result: The organization discovers too late that it does not have the means to implement its selected strategy or that competitors, with greater means and a similar strategy, are implementing it at a faster pace
The strategy is communicated without explaining how it will be implemented Result: Members of the organization do nothing or do things that are at odds with each other and with the strategy
The long-term financial plan and yearly budgets are not aligned with the strategy Result: Strategy implementation costs are underestimated and the financial performance improvements are largely overestimated
The transformation projects are poorly selected Result: Selected projects are designed primarily to solve local issues rather than actually implementing the strategy
People focus too much on the short term Result: The implementation of the strategy is constantly delayed and opportunities are missed
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The Main Causes of These Difficulties (2/2)
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Priorities are not clearly defined Result: The organization tries unsuccessfully to do everything at the same time
The transformation projects are executed in a sub-optimal order Result: Transformations cost more and take more time than they should while potential synergies are lost
The needed mid- to long-term business transformations are not identified Result: The IT team is continually in a reactive mode and more often than not only "patches" IT systems which makes more difficult to evolve in the future
The budgeting process impairs strategy implementation Result: Transformation capacity is wasted and, in doing so, the implementation of the strategy takes too much time
The leadership is inadequate Results: Members of the organization resist change
The organization does not take sufficient account of internal and external events Results: Some issues are never resolved and opportunities are missed
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Several best practices have been proposed to help organizations address the causes of these difficulties
Unfortunately, they are insufficient to completely resolve all of the difficulties
Current Best Practices Are Not Enough
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There is a missing link
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The Missing Link:The Business Architecture Approach
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What Is the Business Architecture Approach?
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A rigorous organizational-transformation strategic planning approach
Based on proven methods used in major construction projects
Business architecture team
Engineering Team
Transformation Plan
Master Schedule
Overall Plan
Target Business Architecture
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The fundamental organization of a system embodied in its components and the relationships that each of these components have with each other and with the environment
Adapted from the ANSI/IEEE 1471-2000 standard
What Is an Architecture ?
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What Is a Target Business Architecture?
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The target business architecture must be designed in increments, each of which focuses on one or a few slices of the organization at a time (e.g., a process or organizational unit)The order in which the slices are designed must be based on their importance to the implementation of the strategy
It identifies the business architecture building blocks required together with their key characteristics and how they must work together
… and how they will need to work with these building blocks
Business capabilities
Processes Organizational units
Technology assets
Brands
Natural ressources
Business functionsKnow-how
Information
Describes how the organization will have to function in the future to be able to execute its strategy in full
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The transformation plan (TP) identifies and sequences the transformation projects that must be executed during the next three to five years inorder to improve the organization’sability to execute its strategy
What Is a Transformation Plan?
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Proj
ects
ess
entia
lto
the
stra
tegy
A sound transformation
plan
Rea
dine
ss &
cap
acity
Change managementTransformation risks
Projec
t ben
efits
Project costs
Strategy
Regulations
Current enterprise
architecture
Target enterprise
architecture
Tran
sform
ation
depe
nden
cies
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What Is the Business Architecture Practice?
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Implement the strategy
Formulate the strategy
Architect the TBA
Architect the TTAs
Elaborate the TP
Execute the TPEnga
ge a
nd G
over
n Supported by the
business architecture
practice
The responsibility of the business
architecture practice
Business architecture practice only
indirectly involved
Legend
Execute the strategy
Responsible for architecting the TBA and elaborating the TP, and contributes to other strategy formulation, implementation and execution activities
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The Role of the Business Architecture Practice in the Strategy Formulation Process
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Assess internal
environment
Define and analyze strategy
alternatives
Assess external
environment
Select final strategyStart End
Initiate the strategy
formulation process
Define values,
mission and vision
Identifies the strengths and weaknesses of the
organization’s capabilities
Business capabilities
Processes Organizational units
IT and other technology assets
Brands
Natural ressource
deposits
Business functionsKnow-how
Information
Helps assess the feasibility of each strategy alternative by
creating an outline of the TBA and TP for each of them
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Business Architecture Team Should Work for the Chief Strategy Officer
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Chief Strategy Officer
Strategy Office
Business Architecture
Office
Enterprise Performance Management
Office
Change Management Support Office
Transformation Project
Management Office
CEO
Office of Strategy Management
Business Process
Management Office
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Using the Business Architecture Approach to Leverage the Business Ecosystem
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Partner Ecosystem - an Example
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Your organization
Mine Reduction mill Smelter
Hot roller
Cold rollerCan makerCan warehouse
Bottler Bottler warehouse Retailer
warehouse Retailer store Consumer
Recycle center
Remelter
Bank Other partners
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Three Scenarios
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Acquiring new or upgrading existing capabilities through outsourcing
Optimizing parts of your supply chain
Helping your supply chain partners optimize their internal architecture
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Scenario 1: Acquiring New or Upgrading Existing Capabilities Through Outsourcing
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Steps Activities Done during strategy …
Role of the business architect
Example
1Identify the capabilities your organization needs to acquire or improve
Formulation Support Process electronic payments
2
For each of the identified capabilities, decide whether they need to be built internally or outsourced to a partner
Formulation or implementation Support Outource
3For each of the capabilities that must be outsourced, select the right partner
Formulation or implementation Support to PayPal
4 Link the partner’s capabilities to those of your organization Implementation Support and
controlSell on the website
PayPal
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Scenario 2: Helping Your Supply Chain Partners Optimize Their Internal Architecture
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Steps Activities Done during strategy …
Role of the business architect
Example
1Identify supply chain partners whose better performance could help improve yours
Formulation Support
Similarly to Toyota’s TPS deployment
approach
2
Train and coach the selected partners on using the business architecture approach to improve their performance (and yours)
Implementation Support
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Scenario 3: Optimizing Parts of Your Supply Chain
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Steps Activities Done during strategy …
Role of the business architect
Example
1 Identify opportunities to optimize your supply chain Formulation Support
Combine in oneplant operatedby both you andyour can makingpartner Eliminate CanWarehouse
2 Select the right partner(s) Formulation or implementation Support
3Design the target business architecture related to the opportunity
Implementation Lead
4 Elaborate the transformation plan Implementation Lead
5 Execute the transformation plan Implementation Support
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The Benefits of the Business Architecture Approach
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Benefits of the Business Architecture Approach
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Effectiveness Efficiency Agility
When well integrated into the strategy management system, the business architecture approach enables organizations to strike the balance between
urgency and diligence that is essential to the successful formulation, implementation and execution of a winning strategy
These benefits are even more important when the business architecture approach is used to optimize the organization and its
business ecosystem
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For More Information
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Available on Amazon
www.asategroup.com
Pierre Hadaya: [email protected] [email protected]