The Bayt.com Middle East Job Index Surveyimg.b8cdn.com/images/uploads/article_docs/bayt-com_ji_july_2014_21422... · §The indices which concentrate on measuring the job market are

August 2014The Bayt.com Middle East Job Index Survey

PROJECT BACKGROUNDSection 1

Objectives

§ To gauge perceptions of job availability and hiring.

§ To identify trends in the Middle East job market.

§ To provide an understanding of the required key skill sets and qualifications.

§ The indices which concentrate on measuring the job market are the:

§ Jobs Index (JI)

§ Hiring Expectancy Index (HEI)

§ The indices aim to measure the potential opportunities that are present in the market.

§ The Jobs Index is composed of the following two questions:

§ Q1 - Will you be hiring in the next 3 months either for your organization or for your

clients if you are in the recruitment field or an HR consultant?

§ Q2 - With regard to your future expectations, do you think you will be hiring in a year’s

time from now either for your organization or for your clients if you are in the

recruitment field or an HR consultant? (This question also measures the HEI).

Calculation of Indices and Benchmarking

§ The index is calculated according to the following formula:

Index Value = (Current period value / Base period value) * 100

§ Current period’s value for each question is calculated as:

(((Number of optimistic answers – Number of pessimistic answers) / Achieved sample)*100) + 100

§ Current period values for each question are summed up to obtain current period’s value for the

overall index.

§ The current period’s value calculated for October 2009 is fixed as the base period value.

§ The base period of the index is set as October 2009 and the value of the index at this period is 100.

§ The index has a point of scale ranging from 0 to 200.

§ The JI is calculated from Q1 and Q2.

§ The HEI is calculated using only Q2.

§ JI and HEI are calculated separately for each country.

Calculation of Indices and Benchmarking

Key findings (1/3)

§ Overall, the region’s JI has increased by one point since the last wave of January 2014.

§ Over a third (36%) state that they will definitely be hiring in the next three months either for

their organization or for their clients (if they are in the recruitment/HR field). Plans to hire are

more prominent in the GCC where almost two fifths (38%) are definitely hiring in the next three

months, compared to 33% in the Levant and 31% in North Africa.

§ Interestingly, those working in multinational private companies are most likely to be hiring in

the next three months. This wave sees an increase in plans to hire in the public sector with 37%

definitely hiring in the next three months, compared to 31% in January 2014.

§ Companies in KSA lead the hiring plans with 7 in 10 ‘definitely’ or ‘probably’ hiring in the next

three months. On the other hand, those in Syria are more pessimistic about their plans to hire,

with over a fifth (23%) stating that they are definitely not hiring in the next three months.

Key findings (2/3)

§ 7 in 10 respondents (70%) are definitely or probably hiring in a year’s time from now. A positive

change from last wave is seen in both North Africa (33% definitely hiring after three months vs.

26% in the last wave) and the Levant (32% vs. 30%). However, more in the GCC region (37%)

state that they are definitely hiring after three months. Within the GCC, more respondents in

KSA (42%) are definitely hiring after three months.

§ 67% of those who plan to hire in the next three months indicate that they would be hiring for

up to 10 jobs. 7% will be hiring for over 50 jobs.

§ The trend continues from past waves with most planning to hire people for junior or middle-

level executive positions. About 11% are planning to hire for C-suite positions.

§ The qualifications most in demand include graduation/post graduation in areas of Business

Management (27%), Engineering (25%), or Commerce (21%). About a fifth claim that they

emphasize on Administrative (21%) or Computer Science qualifications (19%).

Key findings (3/3)

§ As seen in previous waves, the demand for candidates with good communication skills in Arabic

and English is high, with over three-fifths (62%) specifying that this is a factor they most look for

in a candidate. Other requirements/ factors most looked for in candidates include being a team

player (49%), good leadership skills (47%), and the ability to work under pressure (46%).

§ Similarly to last wave, in terms of experience, managerial skills are the most sought after (42%),

followed by computer skills (31%) and experience in sales and marketing (30%).

§ Significantly more in the GCC (57%) than in North Africa (26%) or Levant (22%) believe that their

country of residence is more attractive as a job market in comparison to other ME countries.

This same pattern was seen last wave. Interestingly, more respondents in the UAE (59%) or KSA

(43%) state that their country of residence is much more attractive than other countries.

§ Almost half (49%) rate their own industry as being more attractive in comparison to other

businesses.

§ Overall, Construction and Banking & Finance are skill considered to be the top two industries

which are attracting/ retaining top talent in the countries respondents are residing in.

RESEARCH METHODOLOGYSection 2

Sample Definition

Age and Gender:Adult males and femalesAged 18+

Nationalities:

GCC Arabs, North Africans, Levantines, Western Expats, Asians

Country of Residence

GCC: UAE, KSA, Kuwait, Oman*, Qatar, Bahrain*

Levant: Lebanon, Syria*, Jordan

North Africa: Egypt, Morocco*, Algeria, Tunisia*

Asia: Pakistan

* Low sample for current wave

Data Collection

All data was collected online. Fieldwork was done between 10 June 2014 and 31 July 2014. The total number of successful online interviews achieved was 2,279. Of these 2,001 were of working status.

RESPONDENT PROFILESection 3

Sector of work

All figures are %’s

Q. In which of the following sectors do you work?Base: Total (2,279)

§ Of the total sample, 2,001 (88%) of respondents are working. § 7 in 10 respondents are working in the private sector, with over a fifth (23%) working in a multinational company in the

private sector.

Sector of work


Q. In which of the following sectors do you work?

GCC Levant

KSA UAE Kuwait Qatar Bahrain Oman Lebanon Syria Jordan

Base: All 378 227 179 198 15 91 173 42 158

Private sector - Multinational company 21 31 37 30 33 21 14 2 14

Private sector - Large Local company 18 14 17 11 20 18 10 7 9Private sector - Small or Medium Local company 10 13 8 13 7 12 16 7 6

Private sector Self owned company 13 5 6 2 7 3 10 10 10Private sector- Family owned company (your family) 2 1 1 1 - 2 1 10 2Private sector- Family owned company (others) 7 4 4 2 - 4 7 5 6

Private sector - Other 7 7 8 8 7 8 6 17 10

Public or Government sector 7 5 4 12 13 11 2 19 20Semi-government/Quasi-governmental company 3 7 1 6 7 1 1 2 5

Charity or voluntary sector 1 - - - - - 1 2 3

Other 2 4 4 4 - 3 9 14 4

I do not work 10 8 10 12 7 16 23 5 11

Base: All by country

Sector of work


Q. In which of the following sectors do you work?

North Africa Asia

Egypt Morocco Algeria Tunisia Pakistan

Base: All 474 48 128 37 131

Private sector - Multinational company 21 33 15 24 33

Private sector - Large Local company 10 15 9 11 16

Private sector - Small or Medium Local company 7 8 2 5 11

Private sector Self owned company 15 2 4 8 5

Private sector- Family owned company (your family) 3 2 1 - 2

Private sector- Family owned company (others) 8 4 1 5 1

Private sector - Other 10 6 9 5 10

Public or Government sector 8 2 35 14 11

Semi-government/Quasi-governmental company 2 - 2 - 4

Charity or voluntary sector 1 2 - - 2

Other 4 10 5 - 2

I do not work 13 15 18 27 5

Base: All by country

Level of seniority at work


Q. Which of the following best describes your level of seniority at work?Base: Total (2,279)



GCC Levant


Base: All 378 227 179 198 15 91 173 42 158

CEO/ President/ Chairman/ Owner/Self employed

5 4 4 3 7 4 6 24 8

Director or Senior Manager 14 15 9 9 20 7 9 17 21

Professional (i.e. requiring specific professional qualifications)

16 15 17 22 27 18 12 12 10

Middle manager 14 19 17 13 7 20 15 10 19

Junior manager/ team leader 23 18 25 23 13 16 20 21 15

Executive with no managerial responsibilities

10 15 11 11 20 12 12 7 9

Clerical 7 5 7 9 - 7 4 5 7

I do not work 10 8 10 12 7 16 23 5 11

Q. Which of the following best describes your level of seniority at work?Base: All by country



North Africa Asia


Base: All 474 48 128 37 131

CEO/ President/ Chairman/ Owner/Self employed 9 10 9 8 4

Director or Senior Manager 20 13 13 11 15

Professional (i.e. requiring specific professional qualifications) 9 15 16 14 23

Middle manager 14 21 11 16 21

Junior manager/ team leader 23 19 19 11 21

Executive with no managerial responsibilities 7 4 9 8 8

Clerical 5 4 5 5 2

I do not work 13 15 18 27 5

Q. Which of the following best describes your level of seniority at work?Base: All by country

Industry of work


Q. And in which of the following industries do you work?Base: Working (2,001)

Industry of work


GCC Levant


Base: Working 342 208 161 174 14 76 134 40 141

Construction 18 17 10 34 7 26 16 18 5

Other private sector 11 6 5 5 - 5 4 5 4

Banking / Finance 4 7 6 4 21 4 10 5 5

Industrial manufacturing 4 5 4 5 - 4 4 8 5

Hospitality / Recreation / Entertainment 4 9 7 5 21 7 5 - 3

Retail 3 9 6 3 - 5 7 3 3

Oil, Gas & Petrochemicals 3 6 5 7 - 11 1 10 1

Education / Academia 4 2 2 2 - 7 4 - 11

Consumer Goods 5 1 4 2 - 3 2 - 3

IT 3 3 6 3 - 1 6 10 5

Tourism / Hospitality 1 5 7 2 7 4 5 - 4

Medical / Health Services 5 3 2 3 - 1 4 8 3

Government / Civil service 2 0 4 3 14 1 1 5 6

Business consultancy 4 3 2 2 - 7 6 - 3

Automotive 1 3 3 3 7 4 - - -

Telecommunications 3 1 2 1 - - 3 5 2

Electronics 3 0 - 1 - 1 2 5 3

Law 0 2 1 1 - 1 2 3 2

Pharmaceuticals 2 - 2 - - - 1 - 4

Transport / Travel 1 4 2 1 - - 2 - 2

Q. And in which of the following industries do you work?Base: Those Working

Industry of work


North Africa Asia


Base: Working 413 41 105 27 125

Construction 7 10 11 11 7

Other private sector 10 7 5 7 4

Banking / Finance 4 5 3 7 13

Industrial manufacturing 4 7 5 19 9

Hospitality / Recreation / Entertainment 3 - 1 4 2

Retail 4 12 1 - 3

Oil, Gas & Petrochemicals 4 - 7 - 5

Education / Academia 3 - 5 11 12

Consumer Goods 7 7 1 - 4

IT 2 10 2 11 4

Tourism / Hospitality 5 5 2 4 1

Medical / Health Services 4 2 2 - 5

Government / Civil service 2 - 11 7 2

Business consultancy 2 - 1 4 4

Automotive 4 2 2 4 1

Telecommunications 3 - 5 7 4

Electronics 5 5 2 4 -

Law 3 - 7 - 2

Pharmaceuticals 4 5 1 - 4Transport / Travel 1 7 - - 2

Q. And in which of the following industries do you work?Base: Those Working

PAST AND CURRENT PERIOD VALUESSection 4

Current Hiring Values

Year Period Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Pakistan Qatar Saudi Arabia Syria Tunisia UAE

2009 Oct 2009 119 124 109 118 117 120 128 113 122 114 122 124 120 123 114

2010

Jan 2010 120 120 124 119 118 122 124 122 123 120 116 125 121 123 112

Apr 2010 121 125 115 118 114 115 128 121 118 125 130 127 120 114 117

Jul 2010 120 130 132 117 113 125 125 121 126 125 123 120 116 118 117

Oct 2010 119 126 126 119 116 120 115 125 130 117 117 123 122 112 114

2011

Jan 2011 121 121 120 119 121 118 120 119 122 117 123 126 120 114 119

Apr 2011 121 123 117 117 115 122 130 117 134 125 129 127 118 120 120

Jul 2011 121 124 115 117 119 116 117 112 130 128 123 125 126 124 117

Oct 2011 119 126 94 115 117 119 122 126 118 118 116 126 116 112 114

2012Jan 2012 119 122 123 116 116 118 120 116 124 122 125 124 110 116 118

Aug 2012 119 116 121 115 118 119 114 118 117 121 127 125 101 122 118

2013Jan 2013 122 126 123 117 124 123 123 120 125 121 121 130 108 115 120

Aug 2013 120 119 105 118 119 122 113 111 122 123 124 127 105 125 122

2014Jan 2014 124 122 126 118 121 134 117 121 137 119 129 131 116 112 124

Aug 2014 125 123 114 121 127 124 123 123 122 126 125 132 109 130 128

Future Hiring Values


2009 Oct 2009 130 132 129 129 129 131 131 127 135 122 130 133 131 129 126

2010

Jan 2010 130 131 127 128 130 129 130 129 130 120 129 134 131 131 123

Apr 2010 131 133 138 128 128 129 132 127 135 135 134 136 134 128 129

Jul 2010 120 130 132 117 113 125 125 121 126 125 123 120 116 118 117

Oct 2010 119 126 126 119 116 120 115 125 130 117 117 123 122 112 114

2011

Jan 2011 129 130 130 128 129 129 128 124 129 141 132 133 132 127 128

Apr 2011 130 130 129 128 127 130 134 128 139 136 133 133 131 128 130

Jul 2011 130 131 130 127 132 125 135 126 132 122 130 132 130 133 128

Oct 2011 128 134 117 125 129 126 125 126 124 125 126 135 123 124 124

2012Jan 2012 128 131 133 125 126 126 130 126 130 127 133 131 126 126 126

Aug 2012 128 126 132 127 128 129 130 121 115 128 132 132 117 127 128

2013Jan 2013 129 131 128 126 132 133 127 128 130 127 128 135 122 131 129

Aug 2013 129 134 115 127 127 134 123 122 129 131 132 133 124 131 129

2014Jan 2014 130 130 123 125 132 134 123 127 144 131 133 135 126 123 129

Aug 2014 131 126 118 129 132 127 127 128 134 131 130 138 116 135 133

Current Hiring + Future Hiring Values


2009 Oct 2009 249 257 239 247 246 251 259 240 258 236 252 257 251 252 241

2010

Jan 2010 250 252 251 247 248 251 254 251 253 240 245 259 252 254 235

Apr 2010 252 258 253 246 242 243 260 249 253 260 263 264 254 242 246

Jul 2010 241 259 264 235 227 249 250 243 253 249 246 240 231 237 234

Oct 2010 239 252 251 238 231 241 231 250 260 233 233 246 245 224 228

2011

Jan 2011 250 251 250 247 250 246 248 243 251 259 255 259 252 241 247

Apr 2011 251 253 247 246 242 253 264 245 273 261 262 260 249 248 250

Jul 2011 250 254 244 244 251 241 252 238 262 250 253 257 256 258 245

Oct 2011 246 260 211 240 246 245 247 251 242 243 242 261 239 236 238

2012Jan 2012 247 253 256 241 242 244 249 243 254 249 257 255 236 242 244

Aug 2012 247 242 253 242 245 248 245 239 231 249 259 257 218 248 246

2013Jan 2013 251 257 252 243 256 255 249 248 256 248 249 265 230 246 249

Aug 2013 249 253 220 244 246 257 236 232 251 254 256 260 229 256 251

2014Jan 2014 254 252 249 243 253 268 239 248 281 250 263 266 243 235 253

Aug 2014 256 249 232 250 258 251 250 251 255 257 255 270 225 265 261

INDICESSection 5

Hiring Expectancy Index (HEI)


2010

Jan 2010 100 101 102 101 100 102 101 99 104 102 100 99 100 98 103

Apr 2010 99 100 94 101 101 102 100 100 100 90 97 98 98 100 98

Jul 2010 108 102 98 110 114 105 105 105 107 98 105 111 113 109 108

Oct 2010 109 105 103 108 112 109 114 102 104 105 111 108 107 115 111

2011

Jan 2011 100 102 100 101 100 102 103 103 105 86 99 100 99 102 99

Apr 2011 100 102 100 101 101 101 98 99 98 90 97 100 100 101 98

Jul 2011 100 101 100 101 98 105 97 101 102 100 100 101 101 97 99

Oct 2011 102 99 111 103 100 104 105 101 109 98 103 99 106 104 102

2012Jan 2012 101 101 97 103 102 104 101 101 104 96 98 102 104 102 100

Aug 2012 101 105 98 101 101 102 101 105 118 95 98 101 112 102 99

2013Jan 2013 100 101 101 102 98 99 104 99 104 96 102 99 108 98 98

Aug 2013 100 99 112 102 102 98 107 105 105 93 98 101 106 98 98

2014Jan 2014 100 101 105 103 98 98 107 100 94 93 97 99 104 105 98

Aug 2014 101 95 91 100 102 97 97 101 99 107 100 103 89 105 105

§ The Hiring Expectancy Index (HEI) for the region shows a minor increase since January 2014.§ In the UAE, the hiring expectancy index has increased by seven points.

Jobs Index (JI)


2010

Jan 2010 100 98 105 100 101 100 98 105 98 102 97 101 100 101 98

Apr 2010 101 100 106 100 98 97 100 103 98 110 105 102 101 96 102

Jul 2010 97 101 111 95 92 99 97 101 98 106 98 93 92 94 97

Oct 2010 96 98 105 96 94 96 89 104 101 99 93 96 98 89 94

2011

Jan 2011 101 98 105 100 102 98 96 101 97 110 101 101 100 96 102

Apr 2011 101 99 103 100 98 101 102 102 106 110 104 101 99 98 104

Jul 2011 101 99 102 99 102 96 97 99 102 106 101 100 102 102 102

Oct 2011 99 101 88 97 100 98 95 105 94 103 96 101 95 94 99

2012Jan 2012 99 99 107 98 99 97 96 101 98 105 102 99 94 96 101

Aug 2012 99 94 106 98 100 99 95 100 90 106 103 100 87 99 102

2013Jan 2013 101 100 105 99 104 102 96 103 99 105 99 103 92 98 103

Aug 2013 100 99 92 99 100 102 91 97 97 108 102 101 91 102 104

2014Jan 2014 102 98 104 99 103 107 92 103 109 106 104 103 97 93 105

Aug 2014 103 97 97 102 105 100 97 105 99 109 101 105 90 105 108

§ Overall, the Jobs Index exhibits a positive movement by one point since January 2014. § 36% of working respondents claimed that they would be definitely hiring in the next three months.

RESEARCH FINDINGSSection 6

Hiring in next 3 months


Q. Will you be hiring in the next 3 months either for your organization or for your clients if you are in the recruitment field or an HR consultant?

Base: Working (2,001), GCC (975), North Africa (586), Levant (315)

§ Overall, over a third of those surveyed claim they will be definitely hiring in the next 3 months either for their organization or for their clients.

§ As was the case in the last wave (January 2014), more respondents in the GCC claim that they will definitely be hiring within the next three months.




Base: Working

§ More respondents working in multinational private companies state that they would be definitely hiring in the next 3 months, followed by those working in public/ government/ semi/ quasi/ charity organizations.

Base:

532

296

216

550

313



GCC Levant


Base: Working 342 208 161 174 14 76 134 40 141

Definitely hiring 40 44 35 37 21 30 34 20 35

Probably hiring 31 23 24 24 14 26 27 28 30

Probably not hiring 5 7 5 6 - 11 8 8 6

Definitely not hiring 1 5 6 4 7 3 7 23 6

Don t know/can t say 23 21 29 30 57 30 23 23 21


North Africa Asia


Base: Working 413 41 105 27 125

Definitely hiring 28 41 37 33 42

Probably hiring 30 20 19 33 19

Probably not hiring 8 7 7 4 6

Definitely not hiring 7 7 3 4 4

Don t know/can t say 28 24 34 26 28

§ Companies in KSA lead the hiring plans (71% definitely or probably hiring in next 3 months), followed by UAE (67%) and Jordan (66%).

§ Bahrain and Syria are countries that show the least positive sentiment for hiring. Over a fifth (23%) in Syria state that they are definitely not hiring in the next 3 months.

Hiring in a year’s time


Q. With regard to your future expectations, do you think you will be hiring in a year’s time from now either for your organization or for your clients if you are in the recruitment field or an HR consultant?

Base: Working (2,001), GCC (975), North Africa (586), Levant (315)

§ Overall across the region 35% claim that they will definitely be hiring in a year s time from now.§ Respondents in the GCC are the most positive about their intention to hire. § Interestingly, we see an increase in those definitely hiring in North Africa (33%) and the Levant region (32%)

compared to the last wave in January 2014 where these percentages were 26% and 30%, respectively.

Hiring in a year’s time


GCC Levant


Base: Working 342 208 161 174 14 76 134 40 141

Definitely hiring after 3 months 42 34 37 32 21 38 35 20 33

Probably hiring 37 40 29 34 21 36 32 35 41

Probably not hiring 3 5 5 3 - 4 8 8 6

Definitely not hiring 1 2 6 3 7 3 4 15 5


Q. With regard to your future expectations, do you think you will be hiring in a year’s time from now either for your organization or for your clients if you are in the recruitment field or an HR consultant?

North Africa Asia


Base: Working 413 41 105 27 125

Definitely hiring after 3 months 31 41 36 30 38

Probably hiring 37 29 27 41 30

Probably not hiring 6 7 7 - 4

Definitely not hiring 4 7 5 - 2


Approximate number of jobs hiring for


Q. Please indicate the approximate number of jobs you would be hiring for in the next 3 monthsBase: Those hiring in next 3 months (1,240)

§ Overall, and irrespective of the type or size of company, about 67% of the companies that plan to hire in the next 3 months will bring up to 10 job openings into the market.

§ Around 7% will have more than 50 openings in their organization.§ More respondents working in the private sector in a large local company (13%) plan to hire for more than 50

job openings. § Furthermore, more in Pakistan (17%) and the UAE (14%) plan to hire for more than 50 openings.

Approximate number of jobs hiring for


GCC Levant


Base: Those hiring in next 3 months 242 140 96 105 5 43 82 19 93

Less than 5 jobs 37 43 46 37 40 47 49 63 56

6 10 jobs 28 21 23 25 60 16 18 11 20

11 20 jobs 10 11 6 10 - 12 7 11 3

21 to 50 jobs 7 4 2 9 - 9 4 - 5

51 to 100 jobs 3 8 2 2 - - 1 - 2

More than 100 jobs 6 6 3 4 - 7 2 - 3

Don t know/can t say 10 6 18 14 - 9 18 16 10

North Africa Asia


Base: Those hiring in next 3 months 236 25 59 18 77

Less than 5 jobs 51 52 44 50 39

6 10 jobs 19 32 25 22 18

11 20 jobs 5 8 8 11 6

21 to 50 jobs 4 - 8 - 4

51 to 100 jobs 1 - - - 6

More than 100 jobs 3 4 - - 10


Q. Please indicate the approximate number of jobs you would be hiring for in the next 3 months

Positions hiring for


Q. Which of the following career levels/positions would you be hiring for in the next 3 months?Base: Those hiring in next 3 months (1,240)

§ As was the case last wave, most companies are looking to fill in junior and middle level positions in their companies. § Understandably, C-suite openings would be much lower with only 5% looking to fill a CEO position, for example.



GCC Levant


Base: Those hiring in next 3 months 242 140 96 105 5 43 82 19 93

CEO 7 3 5 2 - 2 1 11 2

CFO/CMO/COO 7 4 3 4 - 2 4 5 2

Deputy Managing Director 9 6 7 5 - 2 4 11 6

Managing Director 9 11 10 4 - 5 12 - 9

President 4 2 3 1 - - 1 - 2

Senior Vice President 4 3 5 - - - - 5 5

Vice President 5 4 6 2 - - 1 - 3

Regional Director (Marketing, Project, client service, IT, sales, finance, HR, Operations etc.)

12 7 11 7 - 9 13 5 16

Director (Marketing, Project, client service, IT, sales, finance, HR, Operations etc.)

12 14 15 11 - 5 7 26 10

Manager (Marketing, project, client service, IT, sales, finance, HR, Operations etc.)

20 29 26 25 60 30 35 5 24

Analyst (Marketing, Project, client service, sales, IT, finance, HR, Operations etc.)

21 15 13 10 - 12 17 26 13

Coordinator (Marketing, Project, client service, sales, IT, finance, HR, Operations etc.)

34 25 27 19 60 23 20 16 26

Senior executive (Marketing, Project, client service, IT, sales, finance, HR, Operations etc.)

25 26 24 15 20 23 18 21 31

Executive (Marketing, Project, client service, sales, IT, finance, HR, Operations etc.)

31 26 25 26 20 33 16 32 22

Junior executive (Marketing, Project, client service, sales, IT, finance, HR, Operations etc.)

47 36 45 45 40 49 27 26 34

Q. Which of the following career levels/positions would you be hiring for in the next 3 months?



North Africa Asia


Base: Those hiring in next 3 months 236 25 59 18 77

CEO 4 24 8 6 4

CFO/CMO/COO 7 12 17 11 3

Deputy Managing Director 12 4 14 - 13

Managing Director 13 12 19 17 8

President 3 8 8 11 3

Senior Vice President 3 4 10 17 3

Vice President 5 - 15 6 6

Regional Director (Marketing, Project, client service, IT, sales, finance, HR, Operations etc.)

9 20 20 - 8

Director (Marketing, Project, client service, IT, sales, finance, HR, Operations etc.)

11 4 22 6 17

Manager (Marketing, project, client service, IT, sales, finance, HR, Operations etc.)

24 28 31 33 43

Analyst (Marketing, Project, client service, sales, IT, finance, HR, Operations etc.)

13 16 36 6 9

Coordinator (Marketing, Project, client service, sales, IT, finance, HR, Operations etc.)

22 8 41 22 19

Senior executive (Marketing, Project, client service, IT, sales, finance, HR, Operations etc.)

21 28 41 28 17

Executive (Marketing, Project, client service, sales, IT, finance, HR, Operations etc.)

25 24 39 22 22

Junior executive (Marketing, Project, client service, sales, IT, finance, HR, Operations etc.)

35 16 39 22 36

Q. Which of the following career levels/positions would you be hiring for in the next 3 months?

Specific roles hiring for


Q. Which of the following specific roles are you hiring for in the next 3 months?Base: Those hiring in next 3 months (1,240)



GCC Levant


Base: Those hiring in N3M 242 140 96 105 5 43 82 19 93

Accountant 19 13 11 14 - 14 17 16 14

Sales Manager 14 19 14 6 40 16 17 16 8

HR Professional 20 14 8 13 20 19 10 11 13

Project Manager 15 14 14 13 - 21 12 16 6

Managing Director 10 11 7 7 - 2 11 11 14

Secretary 17 8 13 16 20 7 10 11 8

Customer service representative 11 15 9 7 - 9 7 11 14

Executive Assistant 12 14 9 8 - 16 7 - 9

Office Manager 12 9 9 10 40 9 11 - 10

Receptionist 12 10 14 15 - 7 5 - 9

Marketing Manager 7 9 10 5 20 12 7 16 13

Engineer (other) 11 10 9 11 - 23 6 11 8

Foreman 11 9 10 15 - 14 5 5 5

Computer Programmer 12 2 6 3 - 5 7 5 14

Sales Director 7 9 6 6 - 5 11 11 6

Mechanical Engineer 10 6 10 15 - 12 4 5 4

Civil Engineer 13 5 5 18 - 12 1 16 4

Management consultant 9 8 3 6 - 12 7 11 11

Electrical Engineer 11 7 8 12 - 9 1 16 4

Construction Manager 8 9 8 8 - 16 7 - 4

Marketing Director 7 6 7 1 - 5 9 11 5

Deputy Managing Director 7 6 6 2 - - 6 11 8Regional Sales or Marketing Director 7 6 7 3 - 7 6 - 6Product Manager 7 4 5 2 - 9 12 - 9Financial Analyst 9 6 3 4 20 5 5 5 9

Q. Which of the following specific roles are you hiring for in the next 3 months?



North Africa Asia

Egypt Morocco

Algeria Tunisia Pakistan

Base: Those hiring in N3M 236 25 59 18 77

Accountant 19 4 22 17 17Sales Manager 16 16 19 11 12HR Professional 10 16 22 6 13Project Manager 11 20 20 22 18Managing Director 15 16 20 6 12Secretary 7 8 14 17 6Customer service representative 11 4 8 - 9Executive Assistant 11 8 12 - 10Office Manager 8 4 10 6 18Receptionist 9 4 12 6 8Marketing Manager 8 12 10 6 17Engineer (other) 5 - 14 6 6Foreman 7 4 15 - 4Computer Programmer 9 8 19 6 5Sales Director 6 32 17 6 6Mechanical Engineer 8 4 10 - 3Civil Engineer 5 12 7 6 1Management consultant 4 4 19 6 10Electrical Engineer 6 8 5 11 -Construction Manager 3 8 10 11 5Marketing Director 8 12 15 11 6Deputy Managing Director 8 8 14 6 10Regional Sales or Marketing Director 6 20 19 6 6Product Manager 6 8 14 6 10Financial Analyst 4 8 20 6 5

Q. Which of the following specific roles are you hiring for in the next 3 months?

Educational and academic qualifications sought in candidate


Q. What are the educational and academic qualifications you emphasize on nowadays when looking for suitable candidates?

Base: Working (2,001)

§ Graduation/ Post Graduation in Business Management (27%), Engineering (25%) or Commerce (21%) are the most sought after academic qualifications in candidates.

§ Another 21% indicate that they emphasize on Administrative qualifications.



GCC Levant


Base: Working 342 208 161 174 14 76 134 40 141

Business Management Graduation/Post Graduation 32 29 25 23 29 16 39 30 26Engineering Graduation/Post Graduation 27 31 23 34 21 30 18 40 15Commerce Graduation/Post Graduation 22 21 19 20 36 17 6 13 11Administrative Qualifications 27 19 22 19 14 8 16 10 31

Computer Science Qualifications 22 13 12 15 14 14 14 28 30Information Technology Graduation/Post Graduation 20 14 17 11 21 18 11 18 17Science Graduation/Post Graduation 13 20 5 15 14 14 13 13 12Electronics/Electrical Qualifications 15 8 9 12 7 9 4 23 9Hospitality Qualifications 8 13 15 9 29 7 10 - 6Teaching Qualifications 6 8 5 6 7 7 8 10 16Arts Graduation/Post Graduation 6 10 7 6 7 8 4 - 5

Law Qualifications 5 3 3 7 21 1 5 8 9Medical Graduation/Post Graduation 6 6 4 6 7 3 1 8 9Psychology, Social Science, Statistics Graduation/Post Graduation 2 3 2 3 7 4 1 3 5

Interior or Fashion Design Qualifications 3 3 3 6 14 1 3 - 4Flight Training/In Flight Crew Qualifications 3 2 3 3 - 3 - 3 2

Q. What are the educational and academic qualifications you emphasize on nowadays when looking for suitable candidates?



North Africa Asia


Base: Working 413 41 105 27 125

Business Management Graduation/Post Graduation 23 24 33 19 30

Engineering Graduation/Post Graduation 22 17 30 30 14

Commerce Graduation/Post Graduation 27 27 32 30 26

Administrative Qualifications 18 10 37 26 19

Computer Science Qualifications 19 22 34 26 15Information Technology Graduation/Post Graduation 13 15 23 15 17

Science Graduation/Post Graduation 11 10 21 15 19

Electronics/Electrical Qualifications 12 17 15 19 3

Hospitality Qualifications 5 7 8 7 6

Teaching Qualifications 8 5 10 19 6

Arts Graduation/Post Graduation 7 2 3 7 13

Law Qualifications 10 5 11 15 5

Medical Graduation/Post Graduation 8 7 6 - 3Psychology, Social Science, Statistics Graduation/Post Graduation 3 2 14 7 7

Interior or Fashion Design Qualifications 2 2 2 - 3

Flight Training/In Flight Crew Qualifications 1 7 1 - 2

Q. What are the educational and academic qualifications you emphasise on nowadays when looking for suitable candidates?

Attributes most sought in a candidate

All figures are %’sQ. Which of the following requirements / factors do you MOST look for in a candidate? Base: Working (2,001)

§ As observed in the previous wave, good communication skills in Arabic and English, and being a team player are the top two attributes sought in candidates.

§ Almost half (47%) of ME employers seek candidates who exhibit good leadership skills , while having the ability to work under pressure is a factor 46% state that they look for in a candidate.



GCC Levant


Base: Working 342 208 161 174 14 76 134 40 141

Good communication skills Arabic & English 79 60 71 56 57 54 54 70 75

Team player - Cooperative / helpful / flexible 51 50 53 48 50 43 48 53 57

Good leadership skills 48 45 47 48 29 51 43 35 54

Ability to work under pressure 48 42 48 45 50 45 49 48 52

Good negotiation skills 42 45 33 37 36 36 43 43 49

Trustworthy / Honest 40 41 42 37 57 42 36 58 52

Overall personality and demeanour 44 35 32 33 50 32 27 45 53

Efficient / productive 42 36 33 32 57 38 38 48 49

Ability to take on challenges 37 41 42 40 43 38 38 45 43

Good personal grooming 44 34 37 26 64 26 31 33 45

Creative 38 35 32 39 29 24 46 40 46

Passionate / desire to make a difference 41 29 29 24 43 24 38 43 50

Well experienced / knowledgeable 36 37 37 40 43 43 31 23 37

Good people management skills 33 38 37 41 36 28 27 28 41

Technical skills 36 32 32 40 50 34 29 40 33

Good contacts / social network 24 28 32 36 21 28 37 33 38

Good analytical abilities 28 24 27 22 36 28 28 38 36

Relevant industry experience 27 25 21 24 36 29 15 35 30

Candidates already in country of residence 25 35 28 31 43 14 18 28 20

Q. Which of the following requirements / factors do you MOST look for in a candidate?



North Africa Asia


Base: Working 413 41 105 27 125

Good communication skills Arabic & English 71 20 36 33 25

Team player - Cooperative / helpful / flexible 51 44 36 48 42

Good leadership skills 48 37 39 48 46

Ability to work under pressure 51 41 32 37 38

Good negotiation skills 43 39 38 37 37

Trustworthy / Honest 39 41 39 37 37

Overall personality and demeanour 49 29 43 44 19

Efficient / productive 42 46 34 41 35

Ability to take on challenges 38 44 30 30 41

Good personal grooming 46 17 26 30 31

Creative 38 29 34 37 35

Passionate / desire to make a difference 42 29 40 41 24

Well experienced / knowledgeable 32 32 28 44 32

Good people management skills 33 27 26 30 33

Technical skills 29 37 23 22 30

Good contacts / social network 31 37 29 41 31

Good analytical abilities 27 24 24 37 28

Relevant industry experience 29 15 28 15 23

Candidates already in country of residence 22 27 22 22 24

Q. Which of the following requirements / factors do you MOST look for in a candidate?

Experience looking for

All figures are %’sQ. What experience are you ideally looking for?Base: Working (2,001)

§ Two-fifths (42%) are seeking candidates with managerial skills, and just under a third are looking for candidates with computer skills (31%).

§ 3 in 10 are looking for someone with sales and marketing skills, followed by 28% who require the candidate to have administrative skills.



GCC Levant


Base: Working 342 208 161 174 14 76 134 40 141

Managerial ability to manage a team 42 40 45 33 50 39 44 38 41

Computer skills 32 29 34 30 29 34 18 48 38Sales and Marketing 32 37 31 21 43 22 28 18 30Administrative 31 30 28 26 29 29 21 20 33

Mid level experience (3 to 7 years) 29 25 22 32 29 32 28 13 20

Engineering 27 25 20 32 14 34 13 43 14Senior level experience (7 to 10 years) 22 24 20 20 7 18 9 18 16Public speaking/Giving Presentations 18 16 14 7 21 13 9 20 23Junior level experience (less than 3 years) 17 13 15 13 36 17 13 20 18Very Senior level experience, Department Head or Director (More than 10 years) 13 11 11 10 7 7 5 23 21Secretarial 14 11 11 16 7 11 3 8 11Teaching 7 6 3 6 7 9 9 3 18Research/ Analytical 6 5 6 8 - 8 4 15 17Advertising and Media 8 8 7 5 7 1 4 5 9Medical 5 5 6 7 - 3 4 5 8Journalism/Public Relations 4 4 4 5 - - 2 3 6

Q. What experience are you ideally looking for?



North Africa Asia


Base: Working 413 41 105 27 125

Managerial ability to manage a team 43 46 50 33 46

Computer skills 28 29 37 22 37

Sales and Marketing 33 46 22 22 22

Administrative 20 10 41 22 41

Mid level experience (3 to 7 years) 23 17 24 30 17

Engineering 19 20 24 22 17

Senior level experience (7 to 10 years) 15 15 16 15 28

Public speaking/Giving Presentations 17 22 25 15 14

Junior level experience (less than 3 years) 19 7 9 15 8Very Senior level experience, Department Head or Director (More than 10 years) 15 12 12 4 11

Secretarial 10 7 11 11 10

Teaching 9 - 8 19 13

Research/ Analytical 8 7 16 7 9

Advertising and Media 8 7 15 7 9

Medical 7 5 7 4 3

Journalism/Public Relations 4 2 7 4 4

Q. What experience are you ideally looking for?

Last time company hired new employees

All figures are %’sQ. How recently in the past has your company hired any new employees?Base: Working (2,001)

§ Over three-fifths (63%) have hired new employees within the last 6 months, and an additional 7% claim to have hired new employees within the past year.

§ More respondents working in the private sector than in the public sector state that their company has hired new employees in the last three months.

§ Fewer in Syria and Tunisia have hired new employees in the last three months.

Last time company hired new employees


GCC Levant


Base: Working 342 208 161 174 14 76 134 40 141

In the last 3 months 61 52 55 54 64 53 40 30 45



More than 12 months back 5 10 6 9 - 9 16 28 13

Don’t know/ Can’t say 11 15 22 18 21 14 24 38 16

North Africa Asia


Base: Working 413 41 105 27 125

In the last 3 months 44 41 43 22 42



More than 12 months back 14 20 6 15 8

Don’t know/ Can’t say 21 17 28 41 30

Q. How recently in the past has your company hired any new employees?

Attractiveness of job market in country of residence


Q. How attractive is your country of residence as a job market in comparison to other ME countries?Base: All (2,279), GCC(1,088), North Africa (687), Levant (373)

§ As was the case in January 2014, over two fifths (41%) believe that their country of residence is more attractive as a job market in comparison to other ME countries.

§ Significantly more respondents in the GCC (41%) than in North Africa (19%) or the Levant (14%) believe that their country of residence is much more attractive than other countries.

§ Within the GCC, more respondents in the UAE (59%) and KSA (43%) state that their country of residence is much more attractive than other countries.

Attractiveness of job market in country of residence


GCC Levant


Base: All 378 227 179 198 15 91 173 42 158

Much more attractive than other countries 43 59 32 37 7 20 17 5 14Slightly more attractive than other countries 17 12 19 15 13 15 6 - 12

Equally attractive as other countries 16 11 16 18 27 26 18 2 15

Slightly less attractive than other countries 10 4 11 8 20 16 21 10 25

Much less attractive than other countries 5 5 7 5 7 9 23 64 20


North Africa Asia


Base: All 474 48 128 37 131

Much more attractive than other countries 19 29 16 11 17

Slightly more attractive than other countries 7 4 11 8 8

Equally attractive as other countries 13 19 16 22 13

Slightly less attractive than other countries 23 21 20 14 26

Much less attractive than other countries 23 15 19 16 26


Q. How attractive is your country of residence as a job market in comparison to other ME countries?

Attractiveness of industry as potential employer


Q. How attractive is your industry as a potential employer in comparison to other businesses?Base: Working (2,001), GCC(975), North Africa (586), Levant (315)

§ Almost half (49%) rate their industry as being more attractive in comparison to other businesses.

Attractiveness of industry as potential employer


GCC Levant


Base: All 342 208 161 174 14 76 134 40 141

Much more attractive than other businesses 27 35 34 34 21 28 28 25 26

Slightly more attractive than other businesses 21 19 17 17 14 25 21 13 21

Equally attractive as other businesses 30 22 18 22 36 21 22 28 26

Slightly less attractive than other businesses 9 12 10 11 7 13 8 10 12

Much less attractive than other businesses 4 5 6 2 7 4 7 15 9


North Africa Asia


Base: All 413 41 105 27 125

Much more attractive than other countries 29 46 32 26 36

Slightly more attractive than other countries 18 20 13 15 12

Equally attractive as other countries 23 7 19 30 25

Slightly less attractive than other countries 12 5 12 7 8

Much less attractive than other countries 8 10 10 7 11


Q. How attractive is your industry as a potential employer in comparison to other businesses?

Industries attracting/retaining top talent


Base: All (2,279)

Q. Which industries would you say are attracting / retaining the top talent in your country of residence today?

§ 35% of respondents identify Banking/ Finance or Construction as industries that are attracting/ retaining the best talent sin their country of residence.

§ 3 in 10 respondents specify Telecommunications or Oil, Gas & Petrochemicals as industries that are attracting/ retaining top talent.



GCC Levant


Base: All 378 227 179 198 15 91 173 42 158

Construction 40 39 25 59 13 49 31 43 31

Banking / Finance 35 39 33 27 60 22 43 33 44

Telecommunications 35 22 25 19 27 27 21 38 37

Oil, Gas & Petrochemicals 34 35 42 44 33 45 9 14 11

Advertising 21 19 18 13 13 11 31 19 25

Tourism / Hospitality 15 25 15 15 33 27 31 5 33

Consumer Goods 22 19 18 14 13 15 18 29 22

IT 23 24 18 15 20 19 19 40 28Electronics 24 18 13 10 20 16 12 36 26Business consultancy 22 17 17 16 40 14 25 7 20Hospitality / Recreation / Entertainment 15 26 26 23 7 30 25 - 16Education / Academia 14 16 13 20 13 19 24 12 32Medical / Health Services 25 14 12 17 13 12 20 10 28Government / Civil service 21 17 11 22 20 24 4 17 22Transport / Travel 17 18 11 13 20 18 14 7 16

§ Overall in the GCC, Construction (41%) is seen as the industry which is attracting/ retaining the top talent. This is true for all GCC countries, excluding Kuwait and Bahrain.

§ In Levant, over two-fifths (42%) specify that Banking/Finance is attracting top talent, and in North Africa (34%) the Telecommunication industry emerges on top in terms of the industry which is seen to be attracting top talent.




North Africa Asia


Base: All 474 48 128 37 131

Construction 29 25 34 24 27

Banking / Finance 35 27 30 38 40

Telecommunications 35 31 32 35 31

Oil, Gas & Petrochemicals 28 8 34 19 28

Advertising 28 17 21 16 31

Tourism / Hospitality 20 35 17 41 12

Consumer Goods 23 15 23 16 23

IT 16 15 12 19 31

Electronics 23 21 23 30 15

Business consultancy 16 19 18 19 23

Hospitality / Recreation / Entertainment 12 13 5 14 12

Education / Academia 11 2 16 27 31

Medical / Health Services 12 13 14 32 11

Government / Civil service 12 19 19 8 17

Transport / Travel 13 23 20 27 19


Thank you

Documents

The Bayt.com Middle East Job Index Surveyimg.b8cdn.com/images/uploads/article_docs/bayt-com_ji_july_2014_21422... · §The indices which concentrate on measuring the job market are