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Sponsored By: Sponsored By: © 2014 BLR ® and HR Hero® —Business & Legal Resources and HR Hero. All rights reserved. These materials may not be reproduced in part or in whole by any process without written permission. Thursday, December 11, 2014 2:00 p.m. to 3:00 p.m. Eastern 1:00 p.m. to 2:00 p.m. Central 12:00 p.m. to 1:00 p.m. Mountain 11:00 a.m. to 12:00 p.m. Pacific Presented by: Christopher Ford Silicon Valley Bank Brian Sharp HRsoft This program has been approved for 1.00 credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI).The Program ID number will be emailed to the registered participant at the completion of the conference. For more information about certification or recertification, please visit the HRCI website at www.hrci.org. The Art of HR Influence: How To Build A Better Business Case For HR Technology Projects

The Art of HR Influence: How To Build A Better Business ... · How to Build a Better Business Case for HR Technology Projects. Disclaimers *This webinar is designed to provide accurate

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Page 1: The Art of HR Influence: How To Build A Better Business ... · How to Build a Better Business Case for HR Technology Projects. Disclaimers *This webinar is designed to provide accurate

Sponsored By:

Sponsored By:

© 2014 BLR ® and HR Hero® —Business & Legal Resources and HR Hero. All rights reserved. These materials may not be reproduced in part or in whole by any process without written permission.

Thursday, December 11, 2014

2:00 p.m. to 3:00 p.m. Eastern 1:00 p.m. to 2:00 p.m. Central

12:00 p.m. to 1:00 p.m. Mountain 11:00 a.m. to 12:00 p.m. Pacific

Presented by: Christopher Ford Silicon Valley Bank

Brian Sharp HRsoft

This program has been approved for 1.00 credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI).The Program ID number will be emailed to the registered participant at the completion of the conference. For more information about certification or recertification, please visit the HRCI website at www.hrci.org.

The Art of HR Influence: How To Build A Better Business Case For HR Technology Projects

Page 2: The Art of HR Influence: How To Build A Better Business ... · How to Build a Better Business Case for HR Technology Projects. Disclaimers *This webinar is designed to provide accurate

The Art of HR InfluenceHow to Build a Better Business Case for HR Technology Projects

AGENDA

Brian SharpChief Marketing Officer HRsoft

Christopher FordDirector of HR OperationsSilicon Valley Bank

Our Presenters

The Art of HR Influence

Page 3: The Art of HR Influence: How To Build A Better Business ... · How to Build a Better Business Case for HR Technology Projects. Disclaimers *This webinar is designed to provide accurate

“The key to successful leadership today is

influence, not authority.”

Kenneth Blanchard

AGENDAThe Art of Influence

The Art of HR Influence

Page 4: The Art of HR Influence: How To Build A Better Business ... · How to Build a Better Business Case for HR Technology Projects. Disclaimers *This webinar is designed to provide accurate

AGENDA6 Principles of Influence

1. Reciprocity

2. Scarcity

3. Commitment

4. Consensus

5. Liking

6. Authority

The Art of HR Influence

AGENDAProject Approval Challenges

1. HR gets “the last dollar”

2. Fewer resources

3. Not natural sales people

The Art of HR Influence

Page 5: The Art of HR Influence: How To Build A Better Business ... · How to Build a Better Business Case for HR Technology Projects. Disclaimers *This webinar is designed to provide accurate

AGENDAPoll Question

CHANGEWhen is your next HR technology project?

a. 0-6 monthsb. 6-12 monthsc. 12-18 monthsd. 18+ monthse. No initiatives planned

The Art of HR Influence

AGENDAThe Art of HR Influence

1. Strategic Fit

2. Alignment

3. Options

4. Presentation

The Art of HR Influence

Page 6: The Art of HR Influence: How To Build A Better Business ... · How to Build a Better Business Case for HR Technology Projects. Disclaimers *This webinar is designed to provide accurate

Strategic FitThe Art of HR Influence

AGENDAFinding the Strategic Fit

Where is the company currently?Current company goals

Where is the company going?Look at vision, mission and/or strategy

How does this technology fit in?Support HR & company vision/mission

The Art of HR Influence

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AGENDAFinding the Strategic Fit

Case Study Example

The Art of HR Influence

AlignmentThe Art of HR Influence

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AGENDAPoll Question

CHANGEWhat C-Level executive impacts your project approval the most?

a. CHROb. CFOc. CIOd. CEOe. All of the abovef. None of the above

The Art of HR Influence

AGENDADemonstrating Value for the C-Suite

CEO & CHROAlign your business case with:

Current company goals

Company vision, mission and/or strategy

The Art of HR Influence

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AGENDADemonstrating Value for the C-Suite

CFOAlign your business case with:

Revenue

Profitability

Fiscal ResponsibilityDoes it make financial sense?

The Art of HR Influence

AGENDADemonstrating Value for the C-Suite

CIOAlign your business case with:

Impact on I.T. resources

Long term I.T. support

Technology benefits

Impact on technology roadmap

The Art of HR Influence

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Presenting OptionsThe Art of HR Influence

AGENDAPoll Question

CHANGEWhy do you feel most HR technology projects are not approved?

a. Project not aligned with keystakeholders

b. Too much informationc. The wrong informationd. The wrong timinge. Budget & resource constraintsf. None of the above

The Art of HR Influence

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AGENDAPresenting Options

3 Solution Recommendations Every Business Case Should Include:

Option 1: Do nothing

Option 2: Recommendation

Option 3: Do something different

The Art of HR Influence

AGENDAPresenting Options

Make the case for your recommendation!

Shows professional maturity

Be a business leader not a victim

Learn insight into the process

The Art of HR Influence

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The PresentationThe Art of HR Influence

AGENDAEffectively Presenting Your Business Case

Know the protocol/process/formatEvery company is differentUp to you to know it well & follow it

Know your audienceInternal market intelligenceNetwork & collect info

The Art of HR Influence

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Talent TakeawaysThe Art of HR Influence

Strategic Fit with C-Suite

3 Solution Recommendations

Know Your Protocols & Audience

The Art of HR Influence

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Strategy Session

HRsoft.com

answer questions

share resources

offer solutions

The Art of HR Influence

The Art of HR InfluenceHow to Build a Better Business Case for HR Technology Projects

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Disclaimers *This webinar is designed to provide accurate and authoritative information about the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. *This webinar provides general information only and does not constitute legal advice. No attorney-client relationship has been created. If legal advice or other expert assistance is required, the services of a competent professional should be sought. We recommend that you consult with qualified local counsel familiar with your specific situation before taking any action.

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Christopher is the Associate Director of HRIS, HR Operations, HR Compliance and Payroll for Silicon Valley Bank. With over 1500 employees

and 700 contractors, Christopher is charged with designing and implementing an HR technology roadmap that increases employee engagement and HR efficiency at a lower total cost of ownership. Christopher has over 20 years of technology experience in the Silicon Valley as both an HR leader and entrepreneur working with companies such as Cisco, Maxim Integrated Products and Ascend Communications.

Brian is the Chief Marketing Officer at HRsoft, a High Impact Talent Management™software company that specializes in cloud-based software solutions to improve employee engagement and

retention . With over 20+ years of marketing and management experience, Brian has been involved in the start-up, development and successful exits of three companies. He is a frequent presenter and author on the topic of HR technology strategy. At HRsoft, he is responsible for product marketing and company branding across North America. Brian lives in Northern California with his dream wife Becky, and their 3 young children: Ryder, River & Presley. When he is not online or on a microphone, you'll find him riding a board of any kind or rooting for his San Francisco sports teams!

Christopher Ford

Brian Sharp

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HRsoft is a cloud-based, High Impact Talent Management™ software company that specializes in improving employee engagement and retention for mid-sized employers. Our High Impact Talent Management System™ includes modules for compensation management software, applicant tracking software, performance management software, total rewards communication software, stay interview software, and content management software. Discover more about HRsoft at http://www.HRsoft.com