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The Ark Student Services

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We find the best accommodation for yourstudents’ needs

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Page 1: The Ark Student Services
Page 2: The Ark Student Services

Student ServicesStudent ServicesThe Ark

“We find the best accommodation for your students’ needs”

• Branded AccommodationIf you are looking for flats and house-shares, as well as student halls, we can help by providing every type of accommodation throughout the year.

• Agents SolutionsWe can assist in increasing your course sales and making your agencies’ network flourish, through providing the precise accom-modation which you need, and at the time you need it, and we are completely flexible, whether you need a short-let of only 3 days, or a longer let of one year or more.

• Invest in EducationWe seek to establish strong and enduring relationships between ourselves as landlords, and letting agents, as well as language schools, for our mutual long term benefit.

• The Ark Student ServicesThe Ark Student Services is part of NWA International Consulting Group Limited, and is an associate company alongside NWA London Estate Agents, and Ventura Refurbishment & Design.

www.nwalondon.com

VenturaVenturaRefurbishment&Design Student ServicesStudent Services

The ArkNWAEstate AgentsNWA

International Consulting Group Ltd

NWA

Page 3: The Ark Student Services

Whom we are? Your first source of Accommodation in London

We are a well established accommodation agency specialising in accommodation for students, travelers and professionals whom coming to live in London from all around the world. We have an extremely wide range of properties mostly within Zone 1 and 2, with a considerable variety of flats, studios and rooms to suit almost every requirement. Because we understand that every person has different needs, we are able to arrange highly flexible tenancies to meet individual requirements.

Consequently, you can rent a room, a studio or an apartment for 1 week, 1 month or even 1 year! We also work very hard to make your stay the most pleasant possible by providing one of the best services to our Clients in London. All of our rooms, studios and apart-ments are well furnished, and are provided with free Internet access. Additionally, for the reassurance of our Clients our maintenance team is there for you in case difficulties arise in your apartment. Our professional team can help you find the best accommodation in London, in order to ensure your visit to the UK gets off to a great start.

Please feel free to contact our friendly and highly professional team for information, or even visit us at our offices.

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Because we sincerely believe that education is one of the keys to a successful future career, we are also provide for our Clients one of the best English classes in London.You can learn Basic English for everyday use, or alternatively you can also improve your academic English skills as a prelude to commencing an intensive English course which runs throughout the year. You can also integrate our Business Program to strengthen your skills before entering a pres-tigious Business School.

By taking a class with us, you will not only save money, but time as well, whilst attaining all the skills you need.Mastering English will also help you gain a significant advantage in the increasingly competitive international jobs market, and you will also have the advantage of qualifying as a bilingual.

All of our teachers for our courses are very highly regarded and fully qualified, and are native English speakers, and have con-siderable experience in offering courses in :

- General English- Business English- Academic English- IELTS- Higher Education Bachelor Post-graduate Masters

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The Ark student services understand that being new to a city, as a tourist or relocating, is an unsettling experience.

This is why we attempt to provide our Clients with everything they need, and try to tailor create a unique service to meet each Client’s individual requirements. Whether you need assistance with accom-modation, transportation, or you simply wish to have a guide to show you what the city to avoid miss the true beauty of the capital, we are here to assist. We aim provide to provide our Clients with an exciting and enjoyable service, which is also flexible so as meet every budget.

If you want to know more about our services, please contact our team.

Informationabout tourism?

Page 6: The Ark Student Services

These spacious self-contained studios are newly furnished and are located this amazing student building with lovely landscaped gardens. There is modern decor throughout, and with great in-house entertainment facilities, including a cinema facility and games room.

Studios

These amazing single rooms have been beautifully designed and finished to the highest standard. This purpose built block is located just 2 minutes away from depart-ment stores, and shopping centers, and is also close to all amenities, including banks, entertainment and transport links.

Single Rooms

Shared Bathroom

Internet Free

UNDERGROUNDHolloway Road

(Piccadilly Line)Single Rooms

Shared Kitchen

Studios

En-Suite Bathroom

Internet Free

UNDERGROUNDTufnell Park(Northern Line)

Part of Studio

students houses

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Price ListResidential HallsPropertyOpal 3 Single RoomOpal 4 Single En-Suite RoomOpal 4 StudioNWA Twin Room

1 - 24 Weeks£215£240£280£180

Olimpics£230£260£300£180

24- 52 Weeks£210£240£280£160

Flat SharePropertyEconomic (Single)Economic (Double)Standard (Single)Standard (Double)Luxury (Single En-Suite)Luxury (Double En-Suite)

2 - 3 Weeks£190£210£200£230£250£320

12 - 24 Weeks£180£200£190£220£230£300

52 Weeks£170£190£180£200£220£280

Olympics£200£240£220

£250 - 270£270£350

LettingsRental Period

3 - 7 Nights£45£58

From £140From £180From £195

Olympics£80£90£200£160£215

TypeStudio

1 Bedroom2 Bedroom3 Bedroom

1 Person2 People2 - 3 People2 - 4 People3 - 6 People

2 - 4 Weeks£200£300

From £420From £720From £900

4 - 12 Weeks£180£280

From £380From £560From £800

12 + WeeksFrom £250From £250From £320From £420From £520

Student ServicesThe ArkStudent ServicesThe Ark

www.nwalondon.com

Page 8: The Ark Student Services

1 - How do I pay?

You may pay your rent in any of the following ways:

- Upfront in one payment by credit or debit card. (Required for short let bookings)- Monthly by direct debit when length of stay is longer than 3 months.

(N.B. If you pay by credit card we need to charge a standard surcharge to cover the extra costs we pay when handling credit card transactions.)

2 - I don’t live in the UK and don’t have a bank account, can I pay by card?

Yes you can still pay with an international credit/debit card or transfer the balance from your international account. Please bear in mind that there will be a £18 handling fee if you transfer from an international bank account and that there is a 3% surcharge on all international card payments.

3 - Why do I have to pay a surcharge if I pay you by credit card?

The credit card companies charge us for taking your payment. Most companies just increase the cost of their products to cover the cost, however we don’t want to increase the rent for everyone, so instead we charge a surcharge of 3% as applicable – we think this is fairer!. This applies to all international credit/debit cards as well as UK credit cards.

4 - What does the weekly rent cover?

This is for your room and the shared facilities, (or common parts) of the property. Residential Halls benefit from an in-room internet service.

5 - Will my room be cleaned? Residential Halls: Should you wish for someone to clean your room/studio, we can arrange for a weekly room clean for only £15 per week.

Flat share Properties/Lettings Properties: We can arrange for your room/property to be cleaned, but the cost may differ in each property. Please contact us for more information.

6 - Do I need to buy a TV License?

The Television Licensing Authority requires that every television has a license, so you’ll need to buy a license if you bring any televisions you bring to your flat.

7 - Do I need to pay council tax?

As a student you do not need to pay council tax. You will be provided with a council tax exemption form by your University during your enrolment. A copy of this must then be provided to the team at your property.

8 - Are utilities covered?

All utility bills are included in the price.

General FAQ?

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9 - How do I report a problem with my room?

Please email [email protected] explaining in detail exactly what the problem is. Please ensure that you include all your contact information, and which property you are staying in.

10 - Who can live in residential halls?

We can accommodate students from any university or from English schools, but you should be a student who is taking a full-time course of study in London, a student on an organized study abroad program, a student enrolled full-time in a language school, or a student conducting a work placement course as part of a degree granting program. You must also be 18 year old or over.

11 - How long can I stay?

The New World Accommodation can offer flexible contract lengths. During the school year we can accommodate long term students but during the summer, short lets contracts are also available with some locations having a minimum stay of only 1 week. Speak to us directly for more information

12 - Are linen and kitchen essentials included in my room?

In Residential Halls, we provide you with bedlinen and cutlery for your stay. For other types of accommodation, please enquire with us so that it can be arranged.

13 - Do I need to provide any documents before I book with NWA?

To book with us we are going to require a scan of your ID proof (it can be scanned if you book in our office or it can be sent electronically by email), in the form of a passport or ID card. A Credit Card Guarantee will also be required when booking.

For student accommodation you will also be required to show proof of student status from your university by way of your acceptance letter.

www.nwalondon.com

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Reservations

In order to reserve accommodation with us, please contact us first to check availability. At the time of reservation, you will also be requested to provide a non-refundable deposit in cleared funds, usually equivalent to one week’s advance rent per room. On receipt of the moneys, the reservation will be confirmed. Payments made using a credit card are subject to transaction charges, and these will be notified to you on request.The balance of the rent for the reserved rooms for the entire term of the reservation then becomes due 15 days prior to the commencement of the term.

Booking Confirmation

Bookings can only be guaranteed after payment has reached our bank account. We reserve the right to cancel any booking for which we have not received payment by the due date. Insurance of bookings can only be issued once payment has been received.

Arrival Time

When booking accommodation, you must inform The New World Accommodation of your estimated arrival time at least 3 days in advance of your arrival to the UK. This is to ensure that our representatives will have everything prepared for your arrival. Failure to do this may result in your having to wait for the arrival of the host. If you come during the weekend you will be charged a £50 fee, as the weekend periods are outside our regular office hours.

Extensions of Stay

If a student wishes to extend their stay beyond the reserved departure date, they should contact The Ark Student Services as soon as possible to request an extension. Extensions are subject to availability. If an extension is not possible, The New World Accommodation will endeavour to find you a similar alternative.

Amendments

In the event that you wish to change your reservation arrangements, we will do our best to assist. Any requests for changes must however be submitted in writing as soon as possible, and in the event that the amendments are still possible, there will be a £30 administration charge per room, together with your agreeing to indemnify us for any additional costs that we might incur as a result.

Terms and ConditionsHalls of Residence 1 week during summer and 3 months from September to June. No departure will be accepted in the month of December. Hostels 3 nights Flat share 3 months (No departures during December)Private homes (self Catering basis) Variable, usually 4 - 13 weeks

Accommodation Minimum Stay

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Cancellation

All cancellations must be submitted in writing to: [email protected].

Accommodation, once paid for is subject to the following cancellation charges:

• If you cancel your accommodation from 3 days - 7 days prior to the booked arrival date we will refund your total moneys, less 2 weeks accommodation charges and the £25 handling charge.

• If you cancel your accommodation 2 days or less prior to the booked arrival date or if you are a “no show”, (ie. fail to advise us that you will not be arriving), we will refund your moneys, but less 4 weeks accommodation charges and the £25 handling charge(s). There will be no refund if you have not paid for more than 4 weeks accommodation.

Cancellation requests must be received during NWA office hours, which are from 09.00 - 18.00 (London Time), Monday through Friday. Saturday, Sunday and National Holidays (including the days between Christmas and New Year) are excluded.

Contracts

Although the Reservation Agreement is between your organisation and NWA, it still remains possible to enter into either a corporate Tenancy Agreement between NWA and yourselves for all the rooms reserved, where there is provision therein for the assignment of the individual reserved rooms to the nominated Tenants, or alternatively individual Tenancy Agreements can be created for each room. If individual agreements are prepared however, there will be an additional charge of £20 for the preparation of each Agreement, and additionally each Tenant will be required to provide a security deposit, or a credit card guarantee against dilapidations, (damages), or inven-tory shortfall.

Changes due to Unforeseen Circumstances and Force Majeure

As per the terms of the reservation Agreement, and our general business policy, NWA reserves the right to make changes or cancellations after the reservations are made in exceptional circumstances. If the reservations need to be changed, NWA will however offer the option of either your accepting the change or instead cancelling the reservation and receiving a full refund of all moneys paid to us. Naturally we cannot accept responsibility for any expenses, costs, or other consequential losses arising as a result of such changes beyond our control.

Limitation of Liability

NWA does not accept liability or is able to pay compensation for any loss, damage or expense, where the perfor-mance or prompt performances of the obligations of the Agreement are prevented by Force Majeure. Force Majeure comprises any event which NWA as supplier of the service, could not, even with all due care, reasonably foresee or avoid, including, but not limited to war, threats of war, riots, civil strife, terrorist activity, industrial action, natural or nuclear disaster, fire, adverse weather conditions, technical problems, or any similar events.

The terms and conditions and the NWA cancellation policy are clearly stated on the NWA company website, (www.nwalondon.com).

www.nwalondon.com

Page 12: The Ark Student Services