A Nationwide Litigation Support

Company

Specializing InCourt Reporting andRecords Retrieval

MEETING AGENDA

Identify your current needs regarding Court Reporting and Records Retrieval

Determine your current challenges

What is your current criteria for choosing a Court Reporting company

Introduce Compex and the services and flexible solutions we are able to provide

CLIENT CHALLENGES

Have you used Compex in the last 2 years?

What would you like to change or handle differently with your current service provider?

Who are you currently using for Records Retrieval?

Who are you currently using for Court Reporting?

Any files / cases / carriers that allow you to choose a records vendor?

Founded in 1972, today Compex is one of the largest litigation and discovery support services in the nation. However, Compex continues to add value to our client base with new service and advanced technology.

After all these years we strive to provide the highest level of personalized service possible, never forgetting that each order is equally important.

We are a Litigation Support Service company that specializes in Court Reporting, Record Retrieval, Record Retention, and Medical Summarizations.

Clients include National Insurance Carriers, Third Party Administrators and Law Firms

COMPEX HISTORYCOMPEX HISTORY

CONFIDENTIAL

Records Retrieval

Court Reporting

Video

Process Service

Medical Summarization

Complex Case Management

On-Line Ordering

Repository

COMPEX SERVICESCOMPEX SERVICES

CONFIDENTIAL

Records RetrievalRecords Retrieval

Subpoena creation and serviceSubpoena creation and service Preparation and service of Notice of Opposing Preparation and service of Notice of Opposing

Counsel and all other appropriate documentsCounsel and all other appropriate documents Procurement of Authorization for Release of Procurement of Authorization for Release of

InformationInformation Transcription of doctors’ & nurses’ notesTranscription of doctors’ & nurses’ notes X-ray & blueprint duplicationX-ray & blueprint duplication Pathology material handlingPathology material handling Express rush serviceExpress rush service Online repository and ordering supportOnline repository and ordering support On-Line Status ReportsOn-Line Status Reports Dedicated Customer Service TeamDedicated Customer Service Team

Court ReportingCourt Reporting Network of over 300 professional tenured certified Network of over 300 professional tenured certified

Court Reporters located throughout Texas and Court Reporters located throughout Texas and NationwideNationwide

Secured e-mail transcript delivery Secured e-mail transcript delivery Real-time reportingReal-time reporting Certified legal video specialistsCertified legal video specialists Certified interpretersCertified interpreters Statewide conference facilitiesStatewide conference facilities Interactive real-time software includes CaseView II, Interactive real-time software includes CaseView II,

LiveNote, Summation, and LawBridge LiveNote, Summation, and LawBridge ASCII files/condensed transcript & concordance or ASCII files/condensed transcript & concordance or

keyword index keyword index On-Line Archive – Depositions and ExhibitsOn-Line Archive – Depositions and Exhibits International court reporting services available International court reporting services available

Complex Case ManagementComplex Case Management

Team of experienced professionals assigned to Team of experienced professionals assigned to handle every aspect of large scale litigationhandle every aspect of large scale litigation

Multi-district litigation and complex case Multi-district litigation and complex case managementmanagement

Repository services & exhibit replicationRepository services & exhibit replication Interrogatory extracts & document reviewInterrogatory extracts & document review Scheduling of depositions and IME’sScheduling of depositions and IME’s Customized status reportsCustomized status reports Performing interrogatory extracts, record review Performing interrogatory extracts, record review

and summarization of recordsand summarization of records Split billing to accommodate shared costsSplit billing to accommodate shared costs

Medical Record Medical Record Summarization & IndexingSummarization & Indexing

Chronological listing of all treatmentsChronological listing of all treatments Summary of medical treatment receivedSummary of medical treatment received Summary of all medical billingsSummary of all medical billings Hyperlinks to all documentsHyperlinks to all documents Optical Character Recognition (OCR)Optical Character Recognition (OCR) Comprehensive Medical AnalysisComprehensive Medical Analysis Nurse Analysis Nurse Analysis Delivered in CD formatDelivered in CD format An effortless interface with Adobe annotation An effortless interface with Adobe annotation

toolstools

10

Newest Product: Medical Newest Product: Medical Summarization Summarization

• Chronological reorganization of records• Listing of medical providers • Visit index lists related pages of medical records

Chronological Record

Reorganization & Visit Index

• Chronological record reorganization & visit index• Chronological summary of visits indicating related

page of medical records, without interpretation• Key points identified complaint, history,

observations, impressions & treatment

Visit Summary

• Chronological record reorganization & visit index• Visit Summary with key points• Billing Index Summary identifies CPT & ICD9 billing

codes with description of billing codes, listing amounts billed and paid

Billing Summary

Hyperlinked to original record

Hyperlinked to related visit summary entry

Chronological Record Chronological Record Reorganization & Visit Index Reorganization & Visit Index SampleSample

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Visit SummaryVisit Summary

Billing Summary SampleBilling Summary Sample

Hyperlinked to original record

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Texas Measurement of Cycle Time

Cycle time targets are measured in business days

Subpoenas- 35 Authorizations- 15

Cycle Time Includes

10 day TRCP Subpoena Notice to Attorneys of Record 20 day TRCP Subpoena Notice to Custodian of Records Completed Orders Affidavits of No Records Cancelled Orders Closed Orders

Cycle Time Excludes:

Number of days waiting for client to provide additional required information

Client fee approvals Custodian delay in signing legal documents

Users Types

1. Law Firms2. Claims Adjusters3. Claims Assistants

Compex Home Page

User Login Page

User Account

Home Page

Order FormOrder Form

RequestRequest RecordRecordRetrievalRetrieval

Order Progress

View Current Status

OR Download

ORView

UploadedRecords

Users provide vital patient Users provide vital patient info and chooses desired info and chooses desired

providers from our provider providers from our provider database. Appropriate database. Appropriate

patient authorization is then patient authorization is then uploaded OR faxed to uploaded OR faxed to

Compex.Compex.

Users select an in-Users select an in-process order to view process order to view current status notes. current status notes.

Users download or view Users download or view retrieved records. retrieved records.

Records are delivered in Records are delivered in PDF format (TIFF PDF format (TIFF

available upon request). available upon request). Once viewed, records Once viewed, records

remain in user account remain in user account for up to 365 days.for up to 365 days.

-OR--OR-CPX directly transmits CPX directly transmits records securely to a records securely to a

client designated server.client designated server.

Users access our Users access our secure website secure website

via popular via popular browsers like browsers like

Internet Explorer Internet Explorer and login to their and login to their

respective respective individual individual accounts.accounts.

Users submit Users submit their unique their unique User ID and User ID and

password for password for authentication. authentication. All transactions All transactions are transmitted are transmitted

over secure over secure and encrypted and encrypted

128 bit SSL 128 bit SSL pathwaypathway

Upon Upon successful successful login, users login, users

have access to have access to two main two main

functions via functions via their home their home page. User page. User

accounts can accounts can be grouped in be grouped in a variety of a variety of

waysways.

Texas Electronic Ordering Texas Electronic Ordering ProcessProcess

Texas Delivery of Electronic Texas Delivery of Electronic FilesFiles

Viewing Records Online - Compex posts records on our secured website and can be viewed by logging into the Repository. Records are downloaded in PDF format (TIFF is available upon request)

File Transfer - Records are setup for FTP delivery based on push/pull preference

Electronic Document Interface (EDI) – Document delivery can also be programmed so documents can be directly transmitted into client’s electronic claim/document management system based on requirements (claim number structure or clients’ specific naming protocol)

Email - Compex can send the records via email. Compex does not recommended sending PHI via email.

Storage - Compex stores all records in a closed file for at least one year or any agreed upon period and give the ordering party unlimited access to the files.

Multiple Party Viewing – Access may be limited to orders placed by the user or full access may be provided so that user can view all orders placed by the firm/agency. Third-Party access is available as well, if requested.

CONFIDENTIAL

COMPEX ADVANTAGESCOMPEX ADVANTAGESDirect Billing / Billing Summary

Reduction of Administration Costs

Dedicated Team for Records or Reporting

State of the Art Technology

Archive Records, Depositions & Exhibits

Texas Measurement Cycle Time

AMEX MC VISA Accepted for Payment

Electronic Ordering Process

Local Offices

Texas Delivery of Electronic Files

THANK YOU THANK YOU WE LOOK FORWARD TO WE LOOK FORWARD TO WORKING WITH YOU!WORKING WITH YOU!