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TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup .com MegaTrends in Recruiting Winning the War for Talent

TERRA Staffing Group Jenifer Lambert, CPC [email protected] MegaTrends in Recruiting Winning the War for Talent

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Page 1: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

TERRA Staffing Group

Jenifer Lambert, [email protected]

m

MegaTrends in Recruiting

Winning the War for Talent

Page 2: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

War for Talent

Page 3: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

The Struggle is Real!

Page 4: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent
Page 5: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Employers Reporting Talent Shortages

Source: Manpower Group, Talent Shortage Survey, 2014

Page 6: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Top Ten Skill Shortages

Source: Manpower Group, Talent Shortage Survey, 2014

Page 7: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

What’s the Business Impact?

Page 8: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

This is not an “HR problem”.

This is a Business Problem.

Page 9: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Big Ideas!• Shift toward greater involvement from hiring

managers…and the whole organization!• Shift from screening to selling high value

candidates…and competing for talent!• Moving from traditional posting methods to

digital marketing methods…on steroids!• Candidate as customer/advocate/influencer…

ps. Don’t forget about your employees and alumni!

Page 10: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

The Reasons People Quit Jobs• Honest, frequent two way communication• Challenging, exciting work (intrinsic motivation)• Opportunities to grow and learn• Knowing that their work makes a difference• Being recognized and rewarded for performance• Some degree of control over their job• Comp/Benefits• Work/Life Balance• Job Security• Values Alignment• Clarity of expectations

Page 11: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

The Reasons People Accept Jobs

• Honest, frequent two way communication• Challenging, exciting work (intrinsic motivation)• Opportunities to grow and learn• Knowing that their work makes a difference• Being recognized and rewarded for performance• Some degree of control over their job• Comp/Benefits• Work/Life Balance• Job Security• Values Alignment• Clarity of expectations

Page 12: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent
Page 13: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Manager’s

Success

Attracting the Right

People

Selecting the Right

People Developing the Right

People

Page 14: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Expectation #1--Ownership

• Help them see how they win

• Help them see their importance

• Link to Performance Plan

Page 15: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Expectation #2--Engagement

• Dedicated time

• Commit to Feedback

• SLA’s

Page 16: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Expectation #3--Selling

• Assess motivations

• Create differentiation

• Tailor pitch

Page 17: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Expectation #4—Build a Brand

• Leverage Networks

• Mine contacts• Social Media

marketing

Page 18: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent
Page 19: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Brand the Company

Page 20: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Brand the Boss

Page 21: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Find Your “Beta”

• Respected• Adventurous• Rock star cred

Page 22: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Job Postings--Weak or Wow?

Purpose of the job posting:

1. Attract the right candidates

2. Repel the wrong candidates

3. Build/reinforce employment brand

Page 23: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Speak Like a Native

• Involve the Hiring Manager

• Test market the message with the team

Page 24: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Collect Cool Points

• What’s generally cool about your company?

• What’s specifically cool about this job?

• Make sure you don’t inadvertently repel the right people!

Page 25: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

All About WHO?

• Posting should be written from candidate perspective, not the companies

• Think like a marketer

Page 26: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Personas

• Who are you targeting?

• What do they value?• Where do they

“hang out”?• Buzzwords• Background• Belief systems

Page 27: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Job Postings in a Key Word World

• Straight Forward Title

• Creative Content

Page 28: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent
Page 29: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent
Page 30: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent
Page 31: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

+ Social Recruiting

Social Media and Recruiting are a match made in heaven!

Why? Recruiting is inherently social.

Page 32: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Benefits of Social Recruiting

• Cultivate relationships

• Allows for free flow of info

• Branding• Lurking

Page 33: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Benefits of Social RecruitingYour employees spend 40-60% of their time online on social networking and blogs (Kansas State University Study, 2012)Chances are they’re already talking about work!

Page 34: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Source: Sarang Brahme via Recruiting Blogs

Page 35: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent
Page 36: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Social is About Sharing

Page 37: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

+ Social Media Goals

• Enable connections• Give a glimpse into

culture• Drive traffic back to

your career site• Create

conversations• Create conversions

Page 38: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Reputation Management

Page 39: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Technology Creates Transparency

Page 40: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent
Page 41: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Only 14% of people believe advertisements while 78% believe what they hear from a friend.

Page 42: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

How to Get Employees to Write Social Reviews in One Easy

Step

ASK!

Page 43: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Ask for Social Reviews

• Employee surveys

• After hearing receiving praise

Page 44: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Keys to Candidate Experience

• Clear expectations

• Respect time • Learn how to

reject with respect

• User experience testing

Page 45: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Golden Question

How would you treat this person if they were a potential customer?

Page 46: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Candidate

Employee

Customer

Referral Source

Advocate

Page 47: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Non-Traditional Talent Pools

• Former employees

• Existing employees

Page 48: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Non-Traditional Talent Pools

Page 49: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Non-Traditional Talent Pools

Inclusive Hiring• Different

abilities• Different

backgrounds

Page 50: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Make recruiting EVERYBODY’s job!

Page 51: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent
Page 52: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent
Page 53: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

• Training & partnering with managers

• Engaging & empowering the workforce

• Collaborating across the org

Page 54: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

HRCI CreditProgram ID: 230002

Title: Mega Trends in Recruiting: Strategies for Winning the War for Talent

Start Date: 1/16/2015End Date: 1/16/2015

Recertification Credit Hours Awarded: 1 Specified Credit Hours: HR (General)

This program, 230002, has been approved for 1 (General) recertification credit hours toward PHR,

SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the

program ID number on your recertification application form. For more information about

certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

Page 55: TERRA Staffing Group Jenifer Lambert, CPC Jenifer@TerraStaffingGroup.com MegaTrends in Recruiting Winning the War for Talent

Engagement: From Buzz Word to Business HabitPresented by: Justin Foster

Price AssociatesFebruary 13, 2015

10:00-11:00amThis activity has been submitted for HRCI credit.

Register at: www.TerraStaffingGroup.com/HRHotspot