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Building Name: ___________________________ Suite Number: ________________ Your Name: ____________________________(Optional) Overall site conditions Landscaping; How would you rate the grounds maintenance □ Excellent □ Good □ Fair □ Dissatisfied Campus Signage; Are the building signs clearly visible and maintained □ Excellent □ Good □ Fair □ Dissatisfied Parking Lots; How would you rate the condition of the paving and line striping □ Excellent □ Good □ Fair □ Dissatisfied When you first enter the building, how satisfied are you with the overall appearance □ Excellent □ Good □ Fair □ Dissatisfied Additional Comments: __________________________________________________________ _____________________________________________________________________________ How do you rate the quality of the Janitorial Services Entrances, Lobbies, Elevators □ Excellent □ Good □ Fair □ Dissatisfied Corridors □ Excellent □ Good □ Fair □ Dissatisfied Restrooms □ Excellent □ Good □ Fair □ Dissatisfied Office Area: Dusting □ Excellent □ Good □ Fair □ Dissatisfied Office Area: Vacuuming □ Excellent □ Good □ Fair □ Dissatisfied Additional Comments: __________________________________________________________ _____________________________________________________________________________ How would you rate the Building Maintenance Services InfoCenter, the web base work order system as a useful tool □ Excellent □ Good □ Fair □ Dissatisfied Work orders are acknowledged and completed timely □ Excellent □ Good □ Fair □ Dissatisfied The maintenance staff demonstrates a professional appearance □ Excellent □ Good □ Fair □ Dissatisfied Maintenance staff communicates clearly with onsite contacts □ Excellent □ Good □ Fair □ Dissatisfied Additional Comments: __________________________________________________________ _____________________________________________________________________________ Keystone Corporate Headquarters 125 E. Elm Street | Suite 400 | Conshohocken | PA | 19428 P 610.980.7000 F 610.980.7009

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Building Name: ___________________________Suite Number: ________________Your Name: ____________________________(Optional)

Overall site conditions Landscaping; How would you rate the grounds maintenance Excellent Good Fair Dissatisfied Campus Signage; Are the building signs clearly visible and maintained Excellent Good Fair Dissatisfied Parking Lots; How would you rate the condition of the paving and line striping Excellent Good Fair Dissatisfied When you first enter the building, how satisfied are you with the overall appearance Excellent Good Fair DissatisfiedAdditional Comments: _______________________________________________________________________________________________________________________________________

How do you rate the quality of the Janitorial Services Entrances, Lobbies, Elevators Excellent Good Fair Dissatisfied Corridors Excellent Good Fair Dissatisfied Restrooms Excellent Good Fair Dissatisfied Office Area: Dusting Excellent Good Fair Dissatisfied Office Area: Vacuuming Excellent Good Fair DissatisfiedAdditional Comments: _______________________________________________________________________________________________________________________________________

How would you rate the Building Maintenance Services InfoCenter, the web base work order system as a useful tool Excellent Good Fair Dissatisfied Work orders are acknowledged and completed timely Excellent Good Fair Dissatisfied The maintenance staff demonstrates a professional appearance Excellent Good Fair Dissatisfied Maintenance staff communicates clearly with onsite contacts Excellent Good Fair DissatisfiedAdditional Comments: _______________________________________________________________________________________________________________________________________

How would you rate the Building Security Systems The main exterior doors lock down at programmed times Excellent Good Fair Dissatisfied Access cards or codes unlock the entrance doors during lock down times Excellent Good Fair Dissatisfied How would you rate the system to obtaining new access cards and canceling access cards Excellent Good Fair Dissatisfied Do you feel secure in the building after hours? Excellent Good Fair DissatisfiedAdditional Comments: _______________________________________________________________________________________________________________________________________

How would you rate Property Management Services The management staff develops an ongoing relationship with onsite contacts Excellent Good Fair Dissatisfied The management staff follows up on property issues Excellent Good Fair Dissatisfied The Property Manager is easily reached Excellent Good Fair Dissatisfied Property staff communicates clearly with onsite contacts Excellent Good Fair DissatisfiedAdditional Comments: _______________________________________________________________________________________________________________________________________

How would you rate Property Leasing Services The leasing staff develop and maintain ongoing relationship with onsite contacts Excellent Good Fair Dissatisfied The leasing staff are in tune with your space requirements Excellent Good Fair Dissatisfied Proposals are detailed and include pertinent information Excellent Good Fair Dissatisfied The property is competitive with the market Excellent Good Fair DissatisfiedAdditional Comments: _______________________________________________________________________________________________________________________________________

How would you rate Accounting Services Monthly Statements are accurate and received timely Excellent Good Fair Dissatisfied Rental payments are posted accurately Excellent Good Fair Dissatisfied Questions and clarifications are responded to quickly Excellent Good Fair DissatisfiedAdditional Comments: _______________________________________________________________________________________________________________________________________Property AmenitiesDry Cleaning Service; Do you utilize the service Yes No Does the provider maintain a reliable schedule Yes No Are their rates competitive Yes NoLunch Trucks Would you like to have lunch trucks scheduled to visit the property Yes No Is there a specific type of lunch truck you would like ________________Electronic Recycling Do you participate in the electronic recycling events at the property Yes No If so, Do your feel they should be held Quarterly Semi-annually Annually

Property Wide Social Functions Would you participate in happy hours on site Yes No Would you participate in a Chili Cook Off on site Yes No Do you have other suggestions for social events ________________

Do you have any additional comments, suggestions, or ideas that would help us serve you better?_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Thank youKeystone Corporate Headquarters 125 E. Elm Street | Suite 400 | Conshohocken | PA | 19428 P 610.980.7000 F 610.980.7009