Carrier Services Solutions

Telkom

Fully managed network and advanced anti-fraud systems

Monitoring

Adaptable solutions and efficient voice organisation

Prepared for data explosion with IP investment and innovation

Large investments in fast-growing markets: Africa and the Middle East

Flexibility Anticipation

Commitment

Telkom carrier services offers innovative solutions coupled with expertise, a high level of service management and global reach on an expansive and reliable network. Through our superior infrastructure and global partnerships, we are able to offer highly competitive rates for our services. We have extensive experience in the provision of end-to-end, wholesale and carrier services across Kenya, throughout Africa and globally.

Who we serve

Our clientele ranges from ISP’s, Mobile Network Operators, Multinational Corporations, OTTs and Global Integration Companies. Over the years, we have matured within the industry to become a market leader in carrier service provisions. Through our resources and partnerships, we provide reliable service offerings to our clients and have positioned ourselves as the regional carrier of choice.

Who we are

www.telkom.co.ke

Global

CarriersMobile

Network

Operators

ISP’s

Global

Integration Companies

OTT’s

We offer services that meet our customers' needs; whether they require turnkey solutions or a fully customized approach for Voice, IP Transit, Capacity and Data Center Services. This allows our customers to concentrate on providing their own customers with the solutions they are looking for.

Our Mission

Providing the best value for a simpler life, efficient business and stronger communities.

What can we do for you?

Our Voice Solutions

Why choose us:

We give you a choice of solutions that adapt the quality/price ratio; In accordance with the needs of each destination. We provide you with worldwide voice traffic termination towards many destinations, you will benefit from large interconnections and flexible business agreements. A dedicated customer support available 24/7/365.

Our service provides you with international voice traffic termination. You may use our service either to convey your traffic to destinations to which you do not have a direct route, where you lack capacity or to optimize the cost/quality factors according to your needs.

1. Hubbing

2. Transit services

With the growing need of sending mobile messages from applications to mobile users, Our A2P solution is the future of SMS with the new possibilities. With Telkom’s large customer base, whatever your needs are,let us offer you security, safety and speed in our solutions.

5. A2P Messaging

Our termination to Kenya is unparalleled with good quality service within Telkom network and to all Kenya operators.

3. Kenya terminating

We offer Call collect service as a post-paid service based on the PSTN/ISDN technology. We offer this service to international companies whose customers are locally based in Kenya. The Kenyan customers get dedicated customer support from the company’s international call centers based out of the country on the products and services that the companies offer in the country. The international companies are provided with local Kenyan numbers, to allow their customers to call their international call centers at local rates.

4. Call collect

www.telkom.co.ke

We offer transit services to over 30 destinations where we have carrier grade direct routes at very competitive rates.

Our Data Solutions

Our data solutions provide a point-to-point transmission service over SDH/Sonet or WDM or Ethernet regardless of the geographical locations, starting points and traffic type for carriers and content providers. We provide our customers with a connection to our core network enabling them to serve their end customers.

We have a well spread terrestrial reach and we are open to infrastructure sharing or swapping at very competitive terms to enable quick deployment of services in Kenya.

Point-to-Point connectivity

1.2.

3.

4.

5.

6.

Infrastructure Sharing

Our backhaul network provides a backbone network to any ISP linking one point of presence to another over a large geographical location. Our backbone infrastructure is provided on a highly resilient network through multiple inland cables to provide necessary protection, linking the Kenyan borders. We also have extensive city by city fiber metros and over 300 buildings connected on fiber.

Backhaul

We have partnered with major international carriers to provide end-to-end connectivity in all countries.

International Private Leased Circuits

We offer terrestrial backhaul and due to our unique position, we are able to provide cross-connect services between all submarine cables that serve East Africa.

Cross Connection Service

The world of business has changed, almost everything now is done via the internet from sending emails, remote access, e-commerce; the need for VMI has never been greater. By using Telkom’s VMI you will be able to get high speed internet and customized internet features that will allow your business to connect with your customers, partners and employees.

Virtual Managed Internet

7. Through NOFBI we provide last mile access to rural Kenya. it’s available to existing or budding ISP’s and content providers both local and international. It covers all 47 counties, it is owned by the Kenyan Government and managed by Telkom Kenya.

NOFBI- (National Optic Fibre Backbone Infrastructure)

www.telkom.co.ke

Why use Telkom Data Services?

Reliability: dedicated service to ensure continuity and connectivity of your business processAccess types: Private line or Ethernet.High SLA’S: Redundant network available on the backbone.Monitoring and 24x7x365 technical support.

All our data solutions are available through

the following contract

durations;

www.telkom.co.ke

IRU (Indefeasible Rights Of Use)

We offer our clients long term contracts, running between 10-20 years, to provide high volume capacities with an agreement to manage the leased lines at an agreed operations and management fee per period.

Leased

We lease out capacity in our backbone or subsea network to clients with a service level agreement in place.

Why choose us?

We offer a wide range of connection options worldwide in internet exchanges and local loops.

Our expert design and highly customized solutions to meet specific needs and transmission facilities ranging from standard to high speed.

Adaptable solutions allow you to manage extra traffic, optimize traffic management via limited hops to ensure quality and cost effectiveness of your network by choosing specific routes, segment by segment.

Our data and IP network integrates terrestrial, submarine and satellite systems to create a global mesh of connectivity.

Data Center Services

www.telkom.co.ke

Data Centers

Our data centers are strategically located in Nairobi and Mombasa. We offer world-class services ensuring availability, adequate space to put multiple racks, a secure meet me room, reliable power supply with cooling and fire prevention. Our facility offers carrier neutrality, security, data integrity and is monitored 24/7/365. At our Data Centers we shall be able to meet your current and future needs by helping you centralize your IT operations and equipment.

Service availability

24/7/365 monitoring. Speedy response to resolve faults.Customer engagement during the fault management process.

Technical availability

Network services: Carrier neutrality allows our customers to use the Telkom network or any other service provider network.Power – AC and DC Load support with Main Power and Dual Backup of; Standby Gensets and Modular UPS A and B Batteries for utmost redundancy for mission critical services.Multiple security levels and monitored access. Cooling and fire suppression systems.

Why use Telkom Data Center Services?

Carrier neutrality allows our customers to use the Telkom network or any other service provider network.Uptime/ Availability according to SLA. Futuristic design: Scalable solutions according to customers’ specifications.Strategic locations Mombasa and Nairobi.24/7/365 monitoring.

Hosting

Collocation

There is no better place to put your services than in a location that gives you access to worldwide connectivity. Our collocation services vary from; Greenfield, Mast, Roof Top, Rack, Poles, Power and Ducts. Our collocation facilities are designed to give full services to deploy IT systems. Hosting can be provided either as indoor, outdoor or room depending on your needs. By choosing hosting with us we provide: Direct connection to backbone. Local loop implementation. Simplicity with only one provider. Ease of cross-connection to all the submarine cables serving East Africa.

Why choose us:

We provide indoor hosting services for customers to house their IP or Transmission equipment’s in highly secure locations. We offer indoor space, power and network capabilities dedicated to carriers.

www.telkom.co.ke

Submarine Cable Activity

To cater to our diverse customer needs, the company has extensively invested in submarine cable Systems, further consolidating its infrastructure capacity and ability to offer quality services.

As a shareholder in TEAMS, LION2 and EASSy submarine cable systems, we are at the heart of the largest network of submarine cables in the region. In order to provide diversity, we have also invested in capacity on the Seacom submarine cable system. The TEAMS, EASSy and LION2 landing stations are hosted and managed by Telkom.

We continuously, through our partners, invest in various cable routes in order to provide options to our customers and ensure service uptime. We have achieved this through major hubs in East Coast of Africa, London and Fujairah.

www.telkom.co.ke

A Dedicated Customer Support available 24/7/365

For any queries regarding any of our products and services contact us via carrierservices@telkom.co.ke

The submarine network

connecting Kenya

Sudan

SaudiArabia

Somalia

Tanzania

Mozambique

Djibouti

South Africa

To AsiaMauritius

Mayotte

Comoros

Madagascar

Reunion

(France)

UAEEgyptPakistan

India

Kenya

Sea-Me-We-4

Sea-Me-We-4

Sea-Me-We-3

Sea-Me-We-3

Sat3-Wasc-Safe

Sat3-Wasc-Safe

Sat3-Wasc-Safe

IMEWE

EASSy

LION

LION2

TEAMS

Sat3-Wasc-Safe

EASSy

LION2

LION

Mauritius

Mayotte

Kenya

Madagascar

Comoros

Reunion

Tanzania

to Asia

to A

fric

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outh

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Submarine cable systems:

EASSy

IMEWE

LION

LION2

Sea-Me-We-3

Sea-Me-We-4

Sat3-Wasc-Safe

TEAMS

November 2016

TEAMS

The submarine network connecting Kenya

Our link to the African

submarine cable network

Our link to the African Submarine cable network

MumbaiIndia

Djibouti

Port S udanSudan

Fujai rahUnited A rabEmi rates

CochinIndia

Moga dishuSom alia

Altavista

Cana ry Islands

AsilahMorocco

Sesi mbraPortu gal

Dakar, Senegal

Douala, Camer oun

Lagos, Nigeria

Cotonou, Benin

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Cacuaco, Angola

Librevile, Gabon

MassiwaEritrea

Mom basaKenya

TamataveMada gascar

MaputoMoza mbique

Mtunzini

Melkb osstrand

Mars eilleFrance

St PaulReuni on

Baie duJacobet,Mau ritius

African Undersea Cables (2016)

LondonEngl and

Kwa Ibo, Nigeria

Pointe N oir, Congo

http://manypossib ilities.net/afric an-undersea -cables

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Mauritania

The Gambia

Conak rie, G

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Freetown, S

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Monrovia

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Monaco

Casabl ancaMorocco

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Escrav os, Nigeria

Kri bi, Came roun

JeddahSaud i Arab ia

Chipi ona Spain

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Socotra

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West Coast

SAT 3/SAFE 800 gig abits Active

GLO-12500 gi gabits

Active

WACS14.5 terab its

ACE5120 gi gabits Active

Active

SACS40 terab its

Q2 2018

Q3 2016

Q2 2018EUL ALink30 terab its

ActiveNCSCS12.8 terab its

CBCS32 terab its

Q4 2017

MainOne10 terab its

Active

East Coast

TE AMS

Seaco m1280 gigabits

1280 gigabits

Active

Active

Lion1300 gigabits

Active

Lion21280 gigabits

Active

S E AS 320 gigabitsActive

E AS S y10 terabits

Active

DAR E60 terabits

Q2 2018

MediterraneanUnderseas Cables

E IG3840 gigabit s

I-M E -WE3840 gigabit s

S E A-M E -WE 41280 gigabit s

Active

Active

Active

Atlas Offs hore 320 gigabit s Active

S AS- 11280 gigabit s

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N.B.

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A Dedicated Customer Support available 24/7/365

For any queries regarding any of our products and

services contact us via carrierservices@telkom.co.ke