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Technology Innovation and Tax Systems
Lorenzo MadridChief Technology Officer
Microsoft – Latin America
Ed
uca
tio
n
Po
lice
Just
ice
Tax
Hea
lth
CitizenCitizen
“The Vertical View of e-Gov”
"The hardest thing to understand in the world is
the income tax!"
Changing Complexity to Simplicity
Easy to Easy to PayPay
Easy to Easy to CollectCollect
Easy to Easy to UnderstandUnderstand
Easy to Easy to AuditAudit
Easy to UseEasy to Use
Return to Return to SocietySociety
Easy to Easy to OperateOperate
CitizenCitizen
GovernmentGovernment
Cap
ital
Gai
ns
Pro
per
ty
Inco
me
Sal
es T
ax
Oth
ers
Tax
es
CitizenCitizen
CollectionCollection
AuditingAuditing
“Interoperability ”
CitizensCitizens FlexibilityFlexibility Cost Reduction Cost Reduction Better servicesBetter services
GovernmentsGovernments Greater EfficiencyGreater Efficiency Improve transparencyImprove transparency Leverage InvestmentsLeverage Investments
Interoperability Is Important To Everyone
InteroperabilityInteroperability
EnterprisesEnterprises Business necessityBusiness necessity Reduce costsReduce costs Customer valueCustomer value
Government Bureaucracy
imposes a high burden to GDP
Government Bureaucracy
imposes a high burden to GDP
Number of transactions per year
Minutes 10 15 20 25 30 35 40 45 50 55 60
5 0.04% 0.06% 0.08% 0.10% 0.13% 0.15% 0.17% 0.19% 0.21% 0.23% 0.25%
10 0.08% 0.13% 0.17% 0.21% 0.25% 0.29% 0.33% 0.38% 0.42% 0.46% 0.50%
15 0.13% 0.19% 0.25% 0.31% 0.38% 0.44% 0.50% 0.56% 0.63% 0.69% 0.75%
20 0.17% 0.25% 0.33% 0.42% 0.50% 0.58% 0.67% 0.75% 0.83% 0.92% 1.00%
25 0.21% 0.31% 0.42% 0.52% 0.63% 0.73% 0.83% 0.94% 1.04% 1.15% 1.25%
30 0.25% 0.38% 0.50% 0.63% 0.75% 0.88% 1.00% 1.13% 1.25% 1.38% 1.50%
35 0.29% 0.44% 0.58% 0.73% 0.88% 1.02% 1.17% 1.31% 1.46% 1.60% 1.75%
40 0.33% 0.50% 0.67% 0.83% 1.00% 1.17% 1.33% 1.50% 1.67% 1.83% 2.00%
45 0.38% 0.56% 0.75% 0.94% 1.13% 1.31% 1.50% 1.69% 1.88% 2.06% 2.25%
50 0.42% 0.63% 0.83% 1.04% 1.25% 1.46% 1.67% 1.88% 2.08% 2.29% 2.50%
55 0.46% 0.69% 0.92% 1.15% 1.38% 1.60% 1.83% 2.06% 2.29% 2.52% 2.75%
60 0.50% 0.75% 1.00% 1.25% 1.50% 1.75% 2.00% 2.25% 2.50% 2.75% 3.00%
2.000 working hours/year
Ver
tica
l e-g
ov
So
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sV
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-go
v S
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Inter-op ActionsInter-op Actions
Country GDP (2003) US$ Million
Pop. (2003)
Million
GDP/cap
(2003) US$
0.3% 0.7% 1.2% 3.0% AVG
Argentina 444,749 38.4 11,582 1,334 3,113 5,337 13,342 5,782
Bolivia 22,405 8.8 2,546 67 157 269 672 291
Brazil 1,390,293 179 7,767 4,171 9,732 16,684 41,709 18,074
Chile 161,255 15.8 10,206 484 1,129 1,935 4,838 2,096
Colombia 299,853 44.2 6,784 900 2,099 3,598 8,996 3,898
Costa Rica 39,858 4.2 9,490 120 279 478 1,196 518
Dominican Rep 58,316 8.7 6,703 175 408 700 1,749 758
Ecuador 47,892 13 3,684 144 335 575 1,437 623
El Salvador 32,461 6.5 4,994 97 227 390 974 422
Guatemala 50,701 12.3 4,122 152 355 608 1,521 659
Honduras 18,340 6.9 2,658 55 128 220 550 238
Jamaica 11,297 2.7 4,184 34 79 136 339 147
Mexico 950,144 104 9,136 2,850 6,651 11,402 28,504 12,352
Nicaragua 13,877 5.5 2,523 42 97 167 416 180
Panama 20,073 3.1 6,475 60 141 241 602 261
Paraguay 27,872 5.9 4,724 84 195 334 836 362
Peru 143,262 27.2 5,267 430 1,003 1,719 4,298 1,862
Uruguay 28,152 3.4 8,280 84 197 338 845 366
Venezuela 126,161 25.7 4,909 378 883 1,514 3,785 1,640
GDP/cap Source:World Economic Forum & INSEAD – France
The Global Information Technology Report (2004 – 2005)
Using the Right Software Architecture brings exponential
productivity gains;
Web Services
PC ArchitecturePC ArchitectureDOSDOS SpreadsheetsSpreadsheets
Word ProcessorsWord Processors
PCPCMid 80sMid 80s
InternetInternetMid 90sMid 90s
ApplicationsApplicationsLate 80s-Mid 90sLate 80s-Mid 90s
MouseMouseGUIGUILANsLANs
XML/SOAPXML/SOAPHTTP/HTMLHTTP/HTMLSMTPSMTP Email ClientsEmail Clients
Web BrowsersWeb Browsers
Protocols: Loosely Coupled
APIs: Tightly Coupled
Technology Adoption
PC ArchitecturePC ArchitectureDOSDOS SpreadsheetsSpreadsheets
Word ProcessorsWord Processors
PCPCMid 80sMid 80s
InternetInternetMid 90sMid 90s
ApplicationsApplicationsLate 80s-Mid 90sLate 80s-Mid 90s
Web AppsWeb AppsMid 00s - . . .Mid 00s - . . .
TodaTodayy
Speech/WritingSpeech/WritingDevicesDevicesWiFi/BroadbandWiFi/BroadbandWeb ServicesWeb Services
MouseMouseGUIGUILANsLANs
XML/SOAPXML/SOAPHTTP/HTMLHTTP/HTMLSMTPSMTP Email ClientsEmail Clients
Web BrowsersWeb Browsers
Protocols: Loosely Coupled
APIs: Tightly Coupled
Convergence
Networking
Data
Management
UNIX Systems
Integration
Industry Standards
Languages
Applications
Identity
Legacy Hosts
XML
Web Services
IT Strategy
Works With What You Have
InteroperableBy Design
Unified Communications & Unified Communications & CollaborationCollaboration
Content ManagementContent Management
Business IntelligenceBusiness Intelligence
SearchSearch
MobilityMobility
Governance & ManagementGovernance & Management
Workflow & PortalWorkflow & Portal
Infrastructure for Web ServicesInfrastructure for Web Services
Support Support TeamworkTeamwork
Foster Foster CompliancCompliancee
Facilitate Facilitate InsightsInsights
Provide Provide Information VisibilityInformation Visibility
Enable Enable Process ExcellenceProcess Excellence
Help People Work Help People Work Anywhere, AnytimeAnywhere, Anytime
People is your most valuable People is your most valuable asset!asset!
How will they work in the How will they work in the future?future?
The Barometer
• Invented by Evangelista Torricelli, a student of Galileo Galilei, in 1643;
• Measures atmospheric pressure;
• Altimeter.
The Barometer, the Student and the Tour Eiffel…
© 2006 Microsoft Corporation. All rights reserved.© 2006 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. This presentation is for informational purposes only.
MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.SUMMARY.
