Technology for Startups & SMEs

7/29/2019 Technology for Startups & SMEs

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Technology for Startups & SMEsBy Nkemdilim Uwaje


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Overview

Why Technology?

Myths about using Technology?

10 Must Have Technologies for Startups & SME

Cost vs ROI

Resources


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Why Technology?

Technology helps your organization

Be more efficient

Communicate seamlessly

Keep records / papertrail

Be more organized

Be more professional

Offer better customer service

Create an online presence

Manage your projects, time, ideas, resources, finances, humanresources, clients, etc.


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Myths about using Technology

A lot of startups & SMEs shy away from using technology as

they think that:

Technology always comes at a high cost

Technology is complicated and requires an expert

Technology is not safe / secure

Technology is only for big companies / teams


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10 Must Have Technologies

What does every startup and SME need???

1. Online Presence (Hosting & Domain Name, Emails, Website,Social Media Channels)

2. Communication Tools (Mail Client, Chat Programmes (Skype,Viber), Online Meetings (Join.me))

3. File Sharing / Storage (Dropbox, Skydrive, YouSendIt etc.)

4. Online Marketing (E-Newsletters (MailChimp), Survey Tools(SurveyMonkey), Infographics (easle.ly))

5. Financial Management / Accounting Software (Quickbooks,Peachtree, Online Invoicing / Accounting Tools (Freshbooks))


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10 Must Have Technologies II

What does every startup and SME need???

6. Audio/Video Makers/Screencasters (Jing, CamStudio,Audacity, Animoto)

7. Organizational Tools (Evernote, Trello, Todo List Tools, MindMapping Tools, Calendaring Tools (Doodle), ProjectManagement Tools (Basecamp, 5pm))

8. Customer Service Tools (Online Helpdesk Tools (Desk.com,Zendesk), Live Chat Tools (Live Person), CRM (SugarCRM,vTiger) )

9. Social Media Management & Analytics (Tweetdeck,Bufferapp, SocialBro, Hootsuite)

10. Office Suite (Microsoft Office, Open Office (free),GoogleDocs (online))


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Cost vs. ROI

Most of the tools mentioned in this presentation:

Are FREE

Have an affordable & scalable per user pricing model

Offer free trials

Have an Opensource alternative

Low cost vs high returns on efficiency, time management,

organization, marketing, customer support etc.


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Resources I

General

Portable Apps: http://portableapps.com

Startup Tools:http://startuptools.pbworks.com/w/page/17974963/FrontPage

Online Presence

Hosting & Domain Name, Emails, Website: www.futuresoft-ng.com

Social Media Channels: www.facebook.com, www.twitter.com,www.youtube.com etc.

Communication Tools

Mail Clients: Outlook, Mail, Thunderbird

Chat Programmes: www.skype.com, www.viber.com,http://www.liveperson.com, http://messenger.yahoo.com

Online Meetings: www.join.me
http://portableapps.com/http://startuptools.pbworks.com/w/page/17974963/FrontPagehttp://startuptools.pbworks.com/w/page/17974963/FrontPagehttp://www.futuresoft-ng.com/http://www.futuresoft-ng.com/http://www.futuresoft-ng.com/http://www.youtube.com/http://www.facebook.com/http://www.twitter.com/http://www.youtube.com/http://www.liveperson.com/http://www.liveperson.com/http://www.skype.com/http://messenger.yahoo.com/http://messenger.yahoo.com/http://messenger.yahoo.com/http://messenger.yahoo.com/http://www.liveperson.com/http://messenger.yahoo.com/http://www.join.me/http://www.join.me/http://messenger.yahoo.com/http://messenger.yahoo.com/http://www.liveperson.com/http://www.liveperson.com/http://www.viber.com/http://www.skype.com/http://www.youtube.com/http://www.twitter.com/http://www.facebook.com/http://www.futuresoft-ng.com/http://www.futuresoft-ng.com/http://www.futuresoft-ng.com/http://startuptools.pbworks.com/w/page/17974963/FrontPagehttp://startuptools.pbworks.com/w/page/17974963/FrontPagehttp://portableapps.com/http://portableapps.com/


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Resources II

File Sharing / Storage: www.dropbox.com,https://skydrive.live.com/ , www.yousendit.com

Online Marketing:

Online Newsletters: www.mailchimp.com Online Surveys: www.surveymonkey.com

Infographics: www.easle.ly

Financial Management / Accounting Software:

Accounting: www.quickbooks.com, http://na.sage.com/sage-50-accounting-uswww.freshbooks.com

Online Payments: www.mypaga.com,http://www.gtbank.com/gtpay, http://www.interswitchng.comhttp://paypal.com/
http://www.dropbox.com/https://skydrive.live.com/https://skydrive.live.com/https://skydrive.live.com/http://www.yousendit.com/http://www.mailchimp.com/http://www.surveymonkey.com/http://www.easle.ly/http://www.quickbooks.com/http://na.sage.com/sage-50-accounting-ushttp://na.sage.com/sage-50-accounting-ushttp://www.freshbooks.com/http://www.mypaga.com/http://www.gtbank.com/gtpayhttp://www.interswitchng.com/http://paypal.com/http://paypal.com/http://paypal.com/http://paypal.com/http://www.interswitchng.com/http://www.interswitchng.com/http://www.gtbank.com/gtpayhttp://www.gtbank.com/gtpayhttp://www.mypaga.com/http://www.freshbooks.com/http://na.sage.com/sage-50-accounting-ushttp://na.sage.com/sage-50-accounting-ushttp://na.sage.com/sage-50-accounting-ushttp://na.sage.com/sage-50-accounting-ushttp://na.sage.com/sage-50-accounting-ushttp://na.sage.com/sage-50-accounting-ushttp://na.sage.com/sage-50-accounting-ushttp://www.quickbooks.com/http://www.easle.ly/http://www.surveymonkey.com/http://www.mailchimp.com/http://www.yousendit.com/https://skydrive.live.com/https://skydrive.live.com/https://skydrive.live.com/http://www.dropbox.com/


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Resources III

Audio/Video Makers/Screencasters

Video/Screencast:www.jing.com , www.camstudio.org,www.animoto.com

Audio: www.audacity.com

Organizational Tools

Ideas & Thoughts: www.evernote.com, www.trello.com,

Todo List Tools: https://www.wunderlist.com,http://www.toodledo.com, http://www.rememberthemilk.com

Organizational Tools Mind Mapping Tools: http://www.mindmeister.com

Calendaring Tools: http://doodle.com, www.scheduleonce.com

Project Management Tools: http://basecamp.com,http://www.5pmweb.com
http://www.animoto.com/http://www.animoto.com/http://www.jing.com/http://www.camstudio.org/http://www.animoto.com/http://www.audacity.com/http://www.evernote.com/http://www.trello.com/http://www.toodledo.com/http://www.toodledo.com/http://www.toodledo.com/https://www.wunderlist.com/http://www.rememberthemilk.com/http://www.rememberthemilk.com/http://www.toodledo.com/http://www.rememberthemilk.com/http://www.mindmeister.com/http://doodle.com/http://www.scheduleonce.com/http://www.5pmweb.com/http://basecamp.com/http://www.5pmweb.com/http://www.5pmweb.com/http://basecamp.com/http://www.scheduleonce.com/http://doodle.com/http://www.mindmeister.com/http://www.rememberthemilk.com/http://www.rememberthemilk.com/http://www.toodledo.com/http://www.toodledo.com/https://www.wunderlist.com/https://www.wunderlist.com/http://www.trello.com/http://www.evernote.com/http://www.audacity.com/http://www.animoto.com/http://www.camstudio.org/http://www.jing.com/


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Resources IV

Customer Service Tools:

Online Helpdesk: www.desk.com, www.zendesk.com

Live Chat Tools: www.liveperson.com, http://snapengage.com

CRM:www.sugarCRM.com , www.vTiger.com Social Media Management & Analytics: www.tweetdeck.com,

www.bufferapp.com, www.socialbro.com, www.hootsuite.com

Office Suite: www.microsoft.com, www.openoffice.com,www.googledocs.com
http://www.desk.com/http://www.zendesk.com/http://www.liveperson.com/http://snapengage.com/http://www.sugarcrm.com/http://www.vtiger.com/http://www.tweetdeck.com/http://www.bufferapp.com/http://www.socialbro.com/http://www.hootsuite.com/http://www.microsoft.com/http://www.openoffice.com/http://www.googledocs.com/http://www.googledocs.com/http://www.openoffice.com/http://www.microsoft.com/http://www.hootsuite.com/http://www.socialbro.com/http://www.bufferapp.com/http://www.tweetdeck.com/http://www.vtiger.com/http://www.sugarcrm.com/http://snapengage.com/http://snapengage.com/http://www.liveperson.com/http://www.zendesk.com/http://www.desk.com/


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Q & A

THANK YOU FOR YOUR ATTENTION!

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Technology for Startups & SMEs